First off your staff is totally awesome! The ladies were very patient and excellent listeners. Dr. Brad was very encouraging and understanding.
Staff and Doctor were extremely nice to me and knowledgeable about the procedure I was wanting
Trina and Katy are always so nice and are very creative when knowing what's needed for maximum benefit. They are ALWAYS done beautifully.
The entire staff was caring, courteous and professional. my results were excellent.
She is very attentive and performed her job very well. I had an immediate result and its still making improvements.
Katie is professional, knowledgeable, and personable. I am relaxed and comfortable with our sessions.
Dr. Calobrace and his nurse were very nice to me and you could tell they were highly educated/knowledgeable. It made me feel comfortable and at ease.
Katie Hicks is very informative. She set my mind at ease with the pellets and my injections.
After meeting with multiple nurses and Dr. Chet Mays, I felt so comfortable at Calo. There was absolutely no pressure and I was informed about every detail before even making the final decision. I was there to make a choice—a choice about something I didn’t need but about something I wanted. Dr. Mays and the rest of the staff encouraged me to feel beautiful and confident in myself before surgery took place. I was pampered and felt so safe! No surgery is ever FUN, but the whole process was a great experience for me. Would recommend Calo to anyone. [Single best thing is...] surgical/patient education, comfortable atmosphere, welcoming staff, and of course the pampered feeling!
Staff was not only knowledgeable but very pleasant to deal with. Dr. Mays is very professional and does a great job of making you feel comfortable.
The nurses are amazing. They make the entire experience so much better. Dawn is absolutely wonderful.
Dr. Mays was thorough and worked efficiently. He established a good rapport with me during the procedure, which made me fell comfortable. He also explained what he was doing and the rationale for his decisions understandably. It was quick, painless and effective. Dr. Mays did exactly what I wanted and I was satisfied with my results.
I look outstanding. My scars have healed and hardly show any longer, the swelling went down as I was told it would, everything I was told to expect was accurate. The surgeon is a top surgeon, a skilled surgeon. Dr. Calobrace knows his patients well enough to help them prepare for the surgery and help as we recover. The surgical center and staff are top rate as well. Due to the brow lift, my eyes look so much more open and rested. Plus I can see my long eye lashes now. It makes my face look much more youthful.
The doctor and staff were highly professional and informative. They also made me feel comfortable and secure in the fact that I would be well taken care of.
I love Bethany, her attention to detail and time! Always accommodating. Bethany is always "spot" on with her injections.
Friendly, knowledgeable comfortable experience. Just enough Botox, I could still show some expression.
I love the atmosphere and Lacey, have gone to see her 3 times. I asked for her and she did an excellent job.
Quick easy appointment. Good results as always. Bethany always explains things well. Takes time to give me info on additional products when I ask.
She always does a great job and she is very sweet and takes her time and answers all my concerns. [Single best thing is...] no wrinkles
Everyone is always friendly. I get in and out promptly. Lisa is always attentive and professional.
Loved the personal attention Kaitlyn gave me. She really listened to what I needed and then gave me why the best option would work. Awesome spa atmosphere and felt very relaxed. [Single best thing is...] no forehead wrinkles!
INFINI Fractional RF Skin Tightening
Made to feel comfortable. Karen is so kind and friendly. People notice a brighter, fresher appearance.
I'm 52 years old, 5'2" and wear a size 6, but after menopause I've loss muscle mass and I just wanted to get rid of the a little belly fat and love handles just to feel comfortable in my clothes. After two treatments 8 weeks apart, I can say I look amazing! I'm comfortable in my own skin!
Katy Jo always gives me a facial that is suited for my skins needs. She also gives me tips and pointers on what I can do in between facials to keep my skin it's most beautiful.
Halo Hybrid Fractional Resurfacing
Karen is great and I feel I have developed a friend in her. I value her opinion and help.
Lacey was so nice and allowed me to ask all my questions as this was my first experience having any type of injectable. Very pleased with my current results and her willingness to work with me to get the ultimate results I want! Wrinkles are gone!
Dawn is very thorough, listens to my concerns then we discuss her thoughts. I feel confident & comfortable. I never feel rushed. All the providers take their time & listen to my thoughts first.
Everyone in this office is very professional and caring. Exactly what I expected.
Lisa was excellent. She explained each procedure throughly before she began. She suggested best products for the best out come. We planned future procedures and my overall desired outcome. [Single best thing is...] The attention to detail, crafting a look unique to myself.
Bethany is super knowledgeable and makes the appointment comfortable. [Single best thing is...] RESULTS and CONFIDENCE.
Katie is always caring and goes over everything throughly. She takes her time and is very professional.
Lacey is so nice that explained the procedure to me in detail before we started. She made sure all my questions/concerns were answered. Super nice and patient. This was my first BBL treatment. Brown spots did come to the surface and flake away
The LPN was extremely kind and helpful. Explained everything fully and was pleasant. Top notch service. I love how the forehead smooths out and is better than I ever expected.
Katy Jo is a true professional and she is very thorough yet gentle with all the procedures she has performed on me. I always know when I leave an appointment with her my skin will look and feel so much better. Dermaplaning is always very good for me and leaves my skin looking and feeling very smooth. My makeup always goes on so much better too.
Dr. Mays and the nurses were just so nice and informative. They always are. It hurt but he kept attempting to make me laugh so it was not TOO bad! It was overall a great experience. My face is now symmetrical and I just can not believe it still. It's great.
Katie is ALWAYS so helpful and honest. I rely on her advice to help me make the right choices for my skincare needs. Also Jessie at the front desk is a godsend when checking out as she is so thorough and always helps with the promotional programs. Just a side note...I am a Diamond Perks client and I did come to the open house. However, I walked away without purchasing some Botox and other products as the lines were so long. I might suggest that you set up a pay station for Perks customers, maybe in the Perks tent. Don't think you really needed the musician, would have much rather been able to buy my product. Did love the Perks tent though, and enjoyed the goodie bag. I love to try the new products that I wouldn't normally try if I didn't receive them as a sample. Monthly specials or samples for Perks members would be a treat as well. Anything to entice the Perks members to feel special and appreciated. Keep up the good work, I love CaloSpa and recommend to my friends.
INFINI Fractional RF Skin Tightening
Karen was very pleasant, knowledgeable and answered all my questions. The facility is very clean and aesthetically pleasing. The front desk personnel are very welcoming.
Bethany is incredible knowledgeable and friendly! Someone you can trust! All are very important when having a treatment done to your face! [Single best thing is...] wrinkle prevention.
Love the atmosphere and Trina is amazing! Second time she has done my Botox and she's so welcoming and knowledgeable.
The initial consult, procedure, and follow up have all been excellent with Dr. Mays and his staff. I'm so glad I chose him as my doctor.
Bethany was so helpful and was a pro! She did a perfect job! No bruising from the lip filler and perfect placement of the Botox.
This visit was an annual visit from a face lift. Dr. Mays let me know how well I was doing and suggested how to make the most of surgery by utilizing the spa and active life style. He is caring with patience.
I haven't seen the results yet but Katie was a tremendous help in making me feel comfortable and informed
The Knowledge and Education of this facility made me feel most comfortable in obtaining my Neck lift. Surgery room and post-op staff took excellent care of me. So happy with my results and the Calobrace team and especially Dr. Calobrace. Thank all of you so much!
The wait time in the waiting area was excessive and even though people from reception continued to come in and seemed to notice how long I had been there I was not addressed.
Trina is the best! Knowledgeable at what she is doing and answers all questions professionally. Very impressed with her.
I really appreciate the time Bethany takes to assure that I have all the information I need to make the best decisions for treatment. I trust her experience and knowledge and know that she is advising me based on past results, current issues and my limited budget. This treatment resulted in no bruising and no fever blisters which can be an issue for me when I am treated around my lips. Bethany's advice on preparing for the visit really made a difference. I love "no down time!"
I always see Bethany. She is great. She is an expert at her job. I look refreshed and the results last quite a while.
I returned to the office due to several sutures coming through the skin following a face lift in August. One area in particular was quite irritated. I was seen by Nicole who, as usual, was a pleasure to be with and I felt she adequately treated the areas of concern. She also suggested scheduling a facial massage to help restore feeling to those areas of numbness on my face & neck and helped with the scheduling process.
Karen was great doing my microneedling for a post surgical scar. She was very thorough and knowledgeable about the procedure. Also very pleasant and made me feel comfortable. After my first procedure, I've already noticed a difference in my skin. I'm scheduled to go back for at least two more treatments.
Dr. Mays is a professional in every sense of the word! He combines compassion with intelligence, which has made my results beyond what I even expected. My confidence has soared and yes, I have a big smile on my face as I received compliments from people every day!! The decision to have this procedure was one the best decisions of my life!
Bethany is amazing, she explains the procedure very well, helps make it painless, and the results are great. I love the lip fillers, I can wear bright colored lipstick again without it running all over my face.
Waited a long time in the waiting room and then felt blamed for it because the staff kept asking me why I hadn't told anyone that I had been waiting- I signed in at the front desk when I came in, I needed to go every 10 minutes to remind them? Dr. Mays kept chatting with his staff about the weather or something. He did not pay attention when I told him what my concern was- injected on the opposite side - making the problem worse.
Staff was very informative, helpful and friendly. I respect Dr. Calobrace's professionalism, his extensive knowledge and I trust him to give me the very best outcomes for my procedures.
My skin always looks great the day of, after the red goes away. My skin was glowing, looked so clean and fresh! Baby soft! Jessica is amazing as well, as far as making it comfortable.
Everyone was so nice and personable. I felt completely at ease and comfortable.
Kaitlyn is knowledgeable and is always willing to answer questions I have for her. No more eleven lines.
Professional, expertise and excellent attention to service provided by Katy Jo. Exemplary customer service and caring behavior. Professional knowledge and attention to customer service.
The visual results and feel of my breast augmentation exceeded my expectations. I was very very nervous post surgery and the staff was very caring, calming and understanding.
The staff are amazing and always nice! The waiting time never exceeded an appropriate time frame, the surgeon performed amazing work!
Was made to feel comfortable during a scary situation to begin with. Dr. Mays' concern didn't make me feel like just another boob job. Dr. Mays' good looks makes his whole personality come thru.
I was told everything I needed to know in regards to the safety of my implants & that I needed to do nothing at this time. I was also told if I had an issue to call the office & I would be taken care of right away. I was very relieved to know I was under no health risk by leaving my (2006) implants in! No surgery needed! Yay!
Dr. Calobrace did an amazing job on my lift. The lift exceeded my expectations of how they would look after surgery. The staff is always so pleasant and helpful. This is my second procedure and it was an overall great experience.
Dr. Calobrace was very knowledgeable and made me feel very confident in my decision. He has years of experience in implant replacement with lift. I am very much looking forward to scheduling my surgery for early next year.
I felt that the office staff and doctor were professional and courteous. Everyone that I encountered took time to explain everything and I felt that everyone truly cared about me and my experience
Recovery was very easy with no complications. Incision choice will have minimal scarring. Dr. Mays was very friendly and explained the entire procedure to calm my nerves and make me feel comfortable.
I love how my breasts look and feel. Dr. Calobrace and his entire staff are amazing. Everything went well. I was most afraid of anesthesia and this was my 2nd surgical procedure. I never had a problem. My recovery went well. Dr. Calobrace is simply the best!
Clean facility, very thorough treatment plan, pre-op and post-op instructions. Staff was available on weekends to answer questions/concerns about my procedure. Dr. Mays and his staff had excellent bedside manners and I felt at ease and comfortable.
They worked me in on short notice. Bethany was super nice, as always. I was in and out in the planned time. I've come to really trust Bethany. I've always been happy with the results. It was so quick and easy.
There were places on hand that weren't lasered. You can't even tell I had laser on face. No side effects or changes. Makes me wonder if setting was high enough.
She understood my need to me cost conscious and offered a solution. She also successfully placed the Botox in a trouble spot.
She always addresses my needs and we have a very honest conversation. [Single best thing is...] making me feel better about me.
The procedure is relatively simple & as long as I drink plenty of water, eat sensibly & exercise (cough*) the results are permanent! Worth every penny! The procedure isn't painless but it is bearable. The results are, however, undeniable. I'm actually smaller, less fleshy on my abdomen & flanks; exactly the results I expected.
Jessica was so patient with me and kind. It meant a lot to me that she was thorough and a gentle hearted person. I've been through a lot.
I recently relocated from Florida. I have been using BioTe for about 5 years. I was very nervous to change practitioners. The entire experience has been amazing. I have also been back for a skin care consultation and joined Calo Perks. I cannot say enough about how sweet and kind everyone in your staff has been. It is evident that you have very happy employees.
Bethany was professional and easy to talk to. It was not Botox but a new substitute. Works the same however. I look great!! LOL
Friendly professional and knowledgeable service. Lacey was very thorough in explaining my options.
Bethany is wonderful! I feel that Bethany is recommending the proper treatment - not too much, not too little. I trust her!
Everyone was very friendly & welcoming. Katy Jo is awesome & always has great recommendations to help improve my skin!
She is amazing! She even had an aesthetician look at my nose for broken blood vessels & she treated me. They were so good to me! Wrinkles are softened!!!!!
My results are great and Trina was amazing as usual! Trina is very friendly & professional, and I always get great results when I see her.
Bethany did a great job of explaining what to expect and giving me valuable options for the future. She was extremely friendly and professional and made me feel very welcomed. Dysport works very well in relaxing any wrinkles in my forehead and I will definitely be back for future treatments as I enjoyed my visit with Calobrace!
Bio-Identical Hormone Replacement Therapy
Bethany takes a lot of time going over my chart with me, explaining what pellets I will be getting, asking about how I am feeling. She is very friendly and professional. With the estrogen and testosterone pellets, I have more energy and my libido is great.
She explained the procedure and suggestions for treatment very well and was just very pleasant to work with while being very professional. It worked.
Great staff from door to door. Didn’t feel rushed. Trusted the doctor.
This young lady tells you what to expect, what it feels like and you can feel the passion that she has. I look younger.
Front desk staff prompt & friendly. Check-in procedure was easy. Dawn was very detailed & professional. She answered all my questions & made suggestions for my needs. Very friendly staff
The entire staff, from the receptionist to the nursing staff, to the anesthesia providers, were very professional and knowledgeable. Dr. Calobrace explained everything in detail and made me feel very relaxed. The nurses and medical assistant were all so friendly. And my results are fantastic! The results from my breast reduction and lift are even better than I could have imagined. I have so much more confidence now with my smaller breast size.
Very easy process, very satisfied with the results. He knew exactly what he was doing and fit me with the perfect size implant; I was doubting myself back and forth but decided to go with what he suggested and it is perfect.
Dr. Mays always listens carefully and provides very good care and attention throughout the journey. I’m so happy with my results and my breasts have never been more beautiful. Dr. Mays always able to help me to find the exact right size and look I was wanting. My breasts feel softer than I thought they would.
Friendly staff, explained everything that was going to happen. Always introduced themselves and asked if I needed anything.
Dawn is always professional and on time. I appreciate efficiency and punctuality. The best thing was the results!
[Single best thing is...] More Youthful Appearance. Lisa is very professional and explains everything so well. She makes you feel at ease before she begins the treatment. She is GREAT! I would rate her with 10 stars if I could!!!
She was pleasant, thorough and effective. My skin was softer, brighter and smoother afterwards.
Procedure was explained prior. She made sure as procedure continued that I was doing okay.
Katie was very professional, informative and I had excellent results. Minimal bruising.
Bethany is always prompt. I trust Bethany and always have great results from her work. I'm looking great!
Wait time was good. Numbing time was very good. Dawn is very very good. Lips look fantastic!
Staff is extremely knowledgeable and friendly. Physician addressed all my concerns and was very knowledgeable and gradual in treatment process. [Single best thing is...] Fast real results.
She was very knowledgeable, gentle, and friendly. I like the results, not over treated.
FTM Mastectomy with Free Nipple Graft
This surgery came out better than I could’ve ever hoped for. Absolutely perfect!
Dr. Mays and his staff are kind and professional. The treatment was quick and practically pain free.
The entire staff is informative and friendly. The nurses bedside manner makes you feel safe and comfortable. The doctor answers most your questions before you even have to ask them.
Excellent pre-op instructions and information, excellent result, excellent post-op experience. Thank you!
Dr. Mays and his staff made me feel very comfortable and felt that they all really listened to what I wanted. Then entire process was easy and all of the staff were well educated and were able to answer all of the questions I had regarding my surgery. [Single best thing is...] My boost in confidence.
The Spa Coordinators at the front desk are always friendly and prompt when checking in/out. Dawn was on time, prepared for the procedure, professional & friendly!!! Dawn answered my questions to the best of her ability and made me feel comfortable.
Absolutely beautiful spa. Katy Jo thoroughly explained the procedure & was very professional, kind & patient. truSculpt really works! I'm extremely excited to see even more positive results in the near future!
I forgot my gift card at home but the office staff was able to figure it all out without me having to leave and come back! Yay!
Lisa is wonderful, professional, knowledgeable about treatment(s), personable and makes the experience enjoyable. Kristen is a true delight as well. WE love the LEX team. [Single best thing is...] Seeing some of the stress gone from under my eyes :) xoxoxo
My results are exactly what I had hoped for! I'm very happy/confident in my appearance. Also Dr. Mays and his staff were so helpful and professional throughout the entire process. I'd recommend him to anyone! Thank you Dr. Mays!
Great staff, great surgeon, but it was really the attitude... Everyone was helpful.
I am ALWAYS satisfied with Dawn and any work she may do. Her advice and counsel are always valuable.
Always a great consultation prior to procedure. I had questions about the new Botox replacement and what areas should I have the injections. My injector was helpful and patient. I ended up going with the new product and very happy with the results.
Bethany is professional and does a great job. [Single best thing is...] less wrinkles.
Katie was absolutely delightful and so helpful. The Jeuveau did not work near as well as Botox and took quite a while to kick in. I tried it for the longer lasting and fast outcome.
[Single best thing is...] Smoother clearer looking skin. Meredith was professional and personable. I felt like the facial had lasting benefits in the appearance of my skin.
I enjoyed the open atmosphere when explaining the procedure I was interested in. Dr. Mays was great at answering any questions & explaining about another treatment 1st. It helped me make a decision & they were OK & explained deadlines. I was impressed with the whole experience.
This was my second appointment and I am unsure my provider understood the treatment as my results (with all else the same) were different than with Brooke. Seemed frazzled and unsure.
The results of the procedure were not as good as I expected, even though she gave me an extra treatment. Did not hurt much at all, no downtime.
I had never had any type of facial injection before. Bethany made me feel so comfortable with her knowledge and kindness. The procedure was quick and simple, and she sent me home with all the information I needed to ensure success with the treatment. It has been a couple months, and the results are still apparent. I only got a small amount of Jeuveau between my eyebrows for my "11's" and she assured me she tends to lean on the conservative side unless told otherwise. The office was beautiful and clean. Overall, my 1st experience with CaloSpa was fantastic and I would definitely recommend them to anyone.
Karen is wonderful and very knowledgeable. She informed me on what to expect during the procedure and after the procedure. She put me at ease. My skin is starting to look better.
My skin felt soft and smooth. Ashley was awesome! The procedure made my skin feel great, but did not take care of my concern.
Love the staff. I have waited about a month but I still have tons of wrinkles in my forehead that never happened with Botox. I have to call Monday to let them know.
Meredith has been patient, knowledgeable, and kind. I can see some improvement on my face skin.
Halo Hybrid Fractional Resurfacing
I've been working with Dr. Mays and his staff for the last 15 months, as I was left with a disfigurement from long term and severe infection to my left cheek from a dermal filler procedure. After long term antibiotics and two subsequent fat grafts and several Infini treatments, I still have an abscess scar and contracture that is very slowly improving with each graft and treatment. We're trying to bring my left cheek back to normal and have symmetry in my face. The Halo procedure was intended to soften the contracture and improve the surface skin in the scarred area. I feel the procedure was less painful than infini and helped soften the surface scarring. The technicians were very professional and informative. I feel the healing time was right on track with the take home information and directives provided. I'm so appreciative of any procedure that can help me regain my left cheek.
Yes [highly satisfied]! I drive from Cincinnati to specifically see Trina or Dawn! They are as expected and last!
She's very professional and good at what she does. [Single best thing is...] I don't have to shave as much or as often.
I was nervous and excited to take the plunge into getting injectables as I had wanted to do for so long. Bethany gave me all the information I needed to make the right choice and I could not have asked for a better experience before or after. The results were exactly what I was hoping for and I feel like myself again. Working night shift for 6 years in a high stress environment takes its toll! I will definitely be back and I know CaloSpa will always be a part of my self-care routine. [Single best thing is...] I finally don't make my husband delete photos of me. I feel like I have my confidence back!
It was a very brief 25 minute facial. I left feeling very disatisfied as I have had better facials.
Dr. Mays and his nurse both put me at ease and made me feel very comfortable through the whole consultation process.
I felt very welcome as I arrived and felt very at ease with the nurse who started the consultation. The Dr. treated me with respect during the consult. And made me feel very comfortable with my life changing decision.
I am very satisfied with the results of my surgery. Recovery time was minimal. Staff were very informative through the whole process.
The office was extremely welcoming and professional. Every single question I had was answered with confidence and assurance. The staff, nurse, and MD were truly phenomenal!!
The staff is wonderful and they make you feel as comfortable as can be. I love the fact that Dr. Brad C cares so much and he’s all about what you want. Such a great man
Dr. Mays and staff gave specific orders on follow up care. I followed them and had a very good recovery. Also polite and listened to me. Recovery was reasonable.
Each person that I met with including Dr. Calobrace went out of their way to make me comfortable in a situation that is definitely uncomfortable. (Implant recall) They were professional and respectful and also informative. I left with all of my questions answered and with an action plan in place for any what if scenario.
I have been unhappy with my breast implants. I have multiple surgeries and still wasn’t happy with the outcome. I am truly happy with my augmentation. Dr. Calobrace and all the staff were wonderful and took such good care of me. [Single best thing is...] The treatment before and after surgery. Everyone made me feel so comfortable.
Vaginal Rejuvenation / Tightening
The staff is super friendly & helpful. Felt like a princess.
They was extremely nice...they explained everything so good. I really liked them...I saw his work, he done a great job on my friend...and I’m hoping to go to him for my surgery to get fixed.
Yes very [satisfied]. [Single best thing is...] Ashley's kindness and consideration and skill.
Everyone there has been great. Katie has done my Botox the last couple times. We tweaked it a little and it made a huge difference. Trina has also done my lips and Botox for years I adore her. She's talented and sweet as can be. Dr. Calobrace is by far the best plastic surgeon out there. He did amazing job on my neck, tummy and butt lift. I love this place they never disappoint.
Bethany is so knowledgeable and informative. She is super sweet and never rushed.
INFINI Fractional RF Skin Tightening
Have always been happy with the environment and the staff. Warm, friendly, professional.
Dawn is great - I have been going to her for years. The Botox temporarily removes the wrinkles from my forehead, etc. and give me a more youthful look.
I'm comfortable at CaloSpa and with the quality and overall experience I have when I'm there.
Lacey was very thorough in explaining what to expect. She offered great expertise and suggestion on placement and units. I was very satisfied. [Single best thing is...] I received Botox in multiple areas but it was the first time on the lip flip. It was exactly what I was wanting.
She listened to my needs and recommended products. The products were wonderful and I have since repurchased.
I felt very comfortable with both my excellent nurse and with the Doctor. All of my fear and anxiety vanished . They are the BEST.
The appointment began on time. The staff was friendly and knowledgeable. I never felt rushed. All my questions were answered satisfactorily.
Professional and attentive. Made me feel comfortable. I was impressed with Dr. May's experience and his ability to explain everything in terms I could understand. There was no attempt to upsell me on other procedures. The end results of my procedure was as expected. I was not given any unrealistic expectations.
Katy Jo does a thorough job. My face always feels wonderful when I leave after dermal planing.
Yes [highly satisfied]!! Kristin Davis is especially wonderful - such an asset to your team!!:)
I liked how Katy explained the product I was going to use (Newtox) and made suggestions for additional procedures that addressed my concerns. I'm extremely happy with the results of where she put the Newtox. I will be coming back to her for additional services and Newtox.
Easy, fast, and professional. The experience was a stress free one! Love my results. [Single best thing is...] How natural the jeuveau looks, and yet how much it changes your target area for the better. It's fixing a problem area without drawing to much attention to it!
The size, shape and feel of my new breasts are amazing! I am so happy with the results and happy I decided to have it done. Definite confidence booster. [Single best thing is...] Concern and caring post op, with attention to every little detail to ensure healing happens properly
Kari, nurse assistant, was very patient and a very good listener. Dr. Calobrace was very enthusiastic and caring.
I love the job that Trina Holmes does! She takes her time and listens! She's awesome! I just wish she worked more days!! Always love my filler!
My scar revision is not yet complete- and the future is unknown- but my human experience with staff has been outstanding. For that I will be forever grateful.
It's always a joy to see Bethany. She's very attentive and answers all my questions.
Nicole is like a sculptor with an impeccable eye... I can put myself in her hands and trust her completely. I am always happy with the natural looking results. I am so grateful for Nicole. She is an expert in her field, as well as warm and personal.
Lacey is always wonderful to work with! [Single best thing is...] Very little bruising
All my questions were answered and time was taken to explain everything before during and after the procedure. [Single best thing is...] The places I wanted the results were exactly where I feel the procedure took effect.
Lacey takes the time to listen to my concerns and help solve the issues without going over the top on injections. She is very knowledgeable and always has an answer for me. Love her!
Katy Jo knows my skin and the products to use on it without causing breakouts as I am very sensitive. She takes her time and does a wonderful job!
As always, everyone is courteous and on top of their game! [Single best thing is...] Trina keeps things " up" !!!
My appointment was right on schedule. Bethany was there to do my pellets and Newtox injections immediately. Bethany is friendly, professional, caring, knowledgeable about the procedures and products, well spoken and her appearance is awesome. The spa is clean and beautiful. I always enjoy coming to Louisville and especially to Calospa. [Single best thing is...] My pellets give me more energy and increased libido. The Newtox and Botox injections take years off my 59 year old face.
Lisa is very thoughtful, talks with you, and listens. She makes you feel very comfortable. Lisa is very compassionate and understands your concerns.
Ashley is very knowledgeable about her job and the procedures she is preforming. Her passion shines through when she is talking to her patients. She is very polite and professional.
Great experience and great results. Bethany was a pleasure to work with for my first experience with fillers. Improved my self confidence and made it possible for me to wear brightly colored lipstick again.
Bethany is always very professional, knowledgeable and listens to all concerns or questions. She provides updates regarding questions. I had specific questions which appeared she researched to ensure accuracy. The experience is quick, virtually painless and she describes what she is doing along the way. I trust the knowledge and expertise.
Professional, friendly and knowledgeable staff. My anxiety and questions were answered during this consultation.
I went in for liposuction and was advised -before I had even been evaluated without my clothes off- that I would need a tummy tuck. I felt that I was being “sold.” Also I was given other suggestions for other procedures, which was a little bit of a turn off as well, even if I needed them or not.
Dr. Mays is very skilled, caring and concise. All of my questions and fears were addressed and I have total confidence in his ability to deliver the results I am looking for. I also follow him on social media and like the fact that he is just as humble in person as he is online. Nobody likes an arrogant doctor.
Doctor took time with me to explain the procedure I needed done. After several breast surgeries I was seen for a second opinion to decide what I needed. Good experience.
Great staff that explained everything so well, that I didn’t have many questions to ask. As well as a beautiful and professional facility. Dr. Mays was very professional and made me feel very comfortable as well as keeping my goals in mind through the whole process.
Nurse was knowledgeable. Dr. Calobrace is professional & knowledgeable. All staff kind.
The office was very clean and professional. They made everything very simple and easy going. [Single best thing is...] I get to wear earrings again!
I was highly satisfied because the staff was extremely friendly and put me at ease. The results of my surgery were amazing.
From the moment I entered I was greeted John Michael, delightful, then the young ladies I was with were professional as well as friendly! Dr. Calabrace is so perfect; you feel so comfortable and at ease. So looking forward to my procedure!
I love the results! Dr. Mays and the staff were very knowledgeable and kind! [Single best thing is...] The results!! Also, the recovery wasn't nearly as bad as I anticipated.
Dr. Mays was phenomenal. Nichole made me feel like I belonged at Calo. Had so much fun figuring out what fits me best!
Professionalism from the top down. From the front desk to the doctor and everyone in between. Personable, knowledgeable staff operating a top-notch facility. Results were as expected and expectations were set by realistic goals agreed upon during thorough consultations.
Yes! Lacey is amazing...not only does she take her time to answer questions thoroughly, but she also provides the least painful injections I've ever received hands down. [Single best thing is...] The elimination of age lines on my forehead
Love the way my skin glowed afterward! Ashley does a wonderful job--very skilled, very knowledgeable of the product line and extremely helpful. Amazing employee!
Bethany listened to my concerns and explained my options in detail. She also provided an honest opinion/recommendation and did not try to sell me on services that I didn't need. She took excellent care of me and I plan to see her again. [Single best thing is...] Feeling better about myself.
Dr. Mays is great and makes you feel very comfortable. He explains everything very well. When I brought up my concerns to him about my breast he answered everything to my understanding. Very pleased with his work! Thanks Dr! I look amazing!
Promptness, cleanliness, good environment, took time to answer all my questions.
Fast and professional. [Single best thing is...] Less maintenance for me.
The spa coordinators & Trina (my injector) were very friendly, professional and thoughtful! Trina listens to my concerns and requests. The results were exactly what I asked for. She took her time and did not make me feel rushed.
I know my experience will be of the same quality each time I visit. [Single best thing is...] Skin is smooth
Very happy with treatment and Trina is great. Skilled and personable. Gives me more confidence.
My skin is much more hydrated looking and feels much softer. Katy Jo is very knowledgeable, informative and professional in the way she is able to explain what she is doing and what it is doing for your skin. She is very professional in the way she treats her clients.
The staff I interacted with were all very professional. The aesthetician introduced me to a new product that I loved. [Single best thing is...] The procedure was simple and relatively painless. The results have been amazing.
The doctor was very professional, she listened to me, and she had very high expertise.
First of all I also saw Ms. Hicks. They both are very knowledgeable and explained to me what they were doing in great detail. I was not rushed and treated with respect. [Single best thing is...] They made me look better...feel better as well.
I have previously had a challenging forehead with Botox. Dr. Calobarce is the first professional to inject me perfectly and it was the first time in years that I didn't have to return for a follow-up visit. I feel very relieved!!
Very satisfied... Dawn always takes the time to explain the procedures and answer my questions. Front desk staff is always welcoming and courteous
Staff and physician were very friendly and explained procedures and answered questions.
Always welcoming and professional. I never feel rushed if I have questions.
From preop to postop and everything in between, the care received was extraordinary. Surgery can be very overwhelming but the staff made me feel completely at ease throughout the entire process.
Chet was so honest with me and made me feel so much better about my body and why it’s changing. I was extremely impressed with his bedside manner and the level of his expertise.
Total confidence in Dr. Calobrace. We are very lucky to have a cosmetic surgeon with his skills in our local area. His staff is highly trained and very professional.
I know I’m getting best practice, best care and great results with Dr. Mays and his team.
They look so natural! Best decision I ever made. I am more confident and feel better!
Katy is an amazing aesthetician. She is very efficient and always exceeds my expectations for the final product. My skin really glows after I am done with a treatment by Katy. I would definitely recommend Calospa to anyone looking to get facials! [Single best thing is...] My skin is extremely smooth and healthy when they finish my treatment.
Overall I was satisfied with my experience due to the amount of time that Dr. Calobrace spent talking to my husband and I to make us feel comfortable with our decisions. He gave many options for us and we were able to find exactly what would be the best for me and my body. Couldn’t be happier with the outcome [Single best thing is...] They were always available by phone if I had any questions or concerns. Never had to wait long for a call back for Dr. Calobrace himself.
Yes I am highly satisfied with all the services provided. [Single best thing is...] Personalized care and attention to details.
Yes, LIsa always does a good job and I trust that there will be no complications from the procedure (like I have had in the past). I've never had any issues and it always turns out very well. I like everything about Calospa and recommend it to friends and family who plan to get cosmetic procedures.
Lisa is amazing! Best Botox experience I've had. [Single best thing is...] They look natural!
[Highly satisfied with] the professionalism of the injector as well as her knowledge of the product and setting my expectations regarding results.
Everyone made me feel comfortable and welcome. [Single best thing is...] Reduced lines in my forehead.
Bethany is great! She is very personable and easy to work with. Also, loving the results!
The staff at Calospa is incredibly knowledgable and friendly. I felt comfortable knowing that I was going to get good results and in a safe manner. [Single best thing is...] The fillers in my cheekbones made my face look less sunken in and make me look a little more alive.
Lacey took the time to answer all my questions. Enjoyed her sparkly personality!!!
Lacy was reassuring and explained everything in detail. I plan to ask for her next time due to how friendly she was and assured me that if I wasn't satisfied she would make things right.
Wonderful experience. Will be back [Single best thing is...] I look relaxed
This was my first time at Calospa and my first time getting Botox and I was blown away at how easy (and pretty painless) the whole experience was. Katie was very helpful...she didn't pressure my friend and I to get any procedure done but more left it up to us to decide what we thought would look best and provided guidance on what the results would be. She was very quick doing the actual procedure and I barely felt a thing.
My lips are not any larger than they were before I came into the office to get them enlarged. Can not even tell a difference. Paying 550 for lip injections and not being able to notice is a disappointment. Lacey and the front office staff were amazing. Very friendly and welcoming.
Trina is just amazing!!!! Always!! Satisfied!! And she is so honest on what I need. [Single best thing is...] Great results
Beautiful office. Staff is super nice. Always answers questions. Lisa is the best. So sweet [Single best thing is...] I don't have the droopy mouth now.
I absolutely LOVE Bethany! She is the best person in the office when it comes to BOTOX. Thank you!
Always courteous and very friendly. Great effort to satisfy and go beyond expectations.
The staff was extremely considerate and thoroughly explained the procedure to me. I always feel that Dr. Calobrace listens to what my concerns are i.e. I don't like my under eye wrinkles etc. and does an excellent job to solve those issues. I am highly satisfied with all procedures that I've had done by Dr. Calobrace. [Single best thing is...] No more wrinkles on my forehead and lessened the wrinkles under my eyes.
She understands my goals of treatment and desired results. [Single best thing is...] She is an excellent practitioner.
Dawn is very skilled, listens to what I want, and is always very nice. [Single best thing is...] So far this newtox is working out great.
I received everything I asked for, and my healing process has been better than expected. I can tell the results come from a highly experienced doctor who took good care of me. The nurses were fantastic as well.
Dr. Calobrace has a way to GENUINELY CONNECT with his patients. He is a good listener and a true perfectionist, the qualities you desire the most in your doctor.
Highly satisfied. [Single best thing is...] Not looking over done. Looking refreshed.
I was pleased with the friendly staff who greeted me and the comprehensive coverage of my concerns by both the nurse and Dr. Calobrace. All of my questions were answered and explained in great detail. I look forward to Dr. Calobrace performing the surgeries we discussed. I also appreciated the attractive, quiet and calm atmosphere of the facility-it put me at ease.
I have a lot of neck tension and the therapist did multiple things to release the tension by working on surrounding areas.
I love Dawn she is so helpful and understanding of my needs. [Single best thing is...] Dawn and the quick service so I can get back to work soon.
The staff was super friendly and very informative. The office is immaculate. It’s nicely decorated and very comfortable. I was a little nervous about my consultation, but left my appointment feeling very pleased with my decision to meet with Dr. Calobrace. I would highly recommend a consultation with him.
Love Dr. Calobrace. Very friendly staff. Clean facilities. People seemed to care about wanting me to look better.
I walked in to see about scheduling a consult, having been referred by a dermatologist for an ear procedure. The staff was great, and I actually saw the doctor on the same day courtesy of a cancellation. I cannot say enough good about the receptionist and two women who helped me that afternoon. Everything was explained to me and I expect to schedule the procedure in the next few weeks.
Dr. Mays was very sympathetic to my wishes and did a wonderful job on my recent surgery. He is very personable and answered all of my questions, as well as my husbands. The staff in the office and during surgery were great and very friendly....I would highly recommend Dr. Mays!
Staff and Dr. were very friendly and professional. Appointments were always on time. I love the outcome of my surgery. Only frustrated that I did not have it done years ago.
I’m very satisfied with the pre-operative, operative, and post-operative care I received. My results are phenomenal, with my stomach flat and tight!
Explanation of procedure and how the procedure would enhance my appearance. Explained recovery precess, risks involved and recovery time. Seemed knowledgeable, experienced and skilled. Personable and friendly. Took the time to cover all the details, did not rush you out of his office to get to the next patient. Follow up letter in the mail.
Dr. Mays was so very kind and so sweet. He made me feel like I was at home. He was easily the nicest Dr. I’ve talked to.
Always friendly, professional, clean, knowledgeable... [Single best thing is...] Reduction of crows feet and scowl lines
I tried something different this last time. I tried the new Botox and I tried it in a new area. I am happy with it. I might have needed a little more, but I will follow up in July. [Single best thing is...] Fewer lines.
Ashley was very professional. She explained the procedure and my expectations for the results. I was very pleased.
Bethany is so wonderful at making sure that you know every step of the process, what to expect, what you will feel, making sure you understand your limitations after the treatment. She is very personable and friendly. I just love her and will continue to go to her. [Single best thing is...] I feel an exceptional tightness in comparison to Botox. I will continue to get Jeuveau from now on.
Loved the office the staff is ALWAYS super friendly and Dr. Calobrace has been a pleasure to work with from day one, before I had any work done I had Went to Drs. in Chicago and Florida and when I went to Dr. Calobrace I was completely comfortable loved the environment couldn't wait for my first procedure, one of several...can't say enough good things about my outcome.
Dr. Mays and his staff are top notch. They are wonderful so friendly, knowledgeable, and have great bed side manner. [Single best thing is...] The results are very fast.
Katie was very kind and patient. I had a few questions about getting Botox in places I previously hadn't tried. She thoroughly answered every question. [Single best thing is...] I tried getting Botox at the top of my forehead, I love the results. No more wrinkles!
I've been coming to see Bethany for a few years now. She's always thorough and patient, makes good suggestions, and answers my questions. As a redhead, I struggle to make my Botox last for more than 6 weeks. She understands this and we're always looking for ways to maximize the effect or new products on the horizon.
Everything about my visit felt clean and professional. The woman who did the procedure was able to explain all that was going to occur and what options I had after.
The wait time is very little or non existent at the Lexington office, everyone is very friendly and accommodating- I only trust Lisa with my Botox, she is the BEST! [Single best thing is...] It took care of my problem areas.
Knowledgeable staff and beautiful and comfortable environment [Single best thing is...] Results
It is always a pleasure coming into the office. Everyone is so nice and welcoming. Trina was very personal and did exactly what I asked. As well as giving me the feedback on the procedure I wanted. [Single best thing is...] It's exactly what I wanted. Perfect amount!
As always I was in and out. Jessica's appointments always seem to run right on time and never any wait time. [Single best thing is...] I love the hair removal! I've had great results and enjoy shaving less.
I was greeted by friendly staff. Katy Jo was professional & thorough. She was friendly & let me know every step she was taking/doing. I will HIGHLY recommend her!!!
The RN is knowledgeable and able to communicate well. She is also genuine and has a great personality. [Single best thing is...] I was a bit hesitant about lip injections but I love the look!
Your providers are very informative, professional and always pleasant. I've been a client now for almost 2 years and still very satisfied with all of the services I've used.
Katie Jo was amazing. I had a great experience with her and she was very knowledgeable. I did come into the appointment with one main concern, which was my back, and a secondary concern, which was receiving a facial to prepare for my wedding. I was sold on the procedures she recommended and scheduled for Botox and a hydro facial. However we didn't discuss my back except for when I first arrived at the appointment. I wanted to perhaps receive a procedure for that part of my body and we didn't end up scheduling anything for it. When I left I realized that was my initial reasoning for the appointment, and wanted to spend the majority of my money on that particular part of my body. After going over my wedding budget, and researching the procedures, I decided to cancel both of the appointments I had made because I came to the conclusion that I did not want Botox, and that the facial would be too invasive for my highly sensitive skin. I really liked Katie Jo a lot and consider her to be a huge asset to your company. She was down to earth and I felt like I was chatting with a friend the entire appointment. If I ever decide to move forward, Katie Jo I will be the aesthetician I will want to use. She's fabulous at what she does!
Everyone seems very knowledgeable and caring. I really like that my appointments are on time. [Single best thing is...] I think I look much better
My last session was quite lengthy and then was never sat down with to discuss results, next steps, etc. I actually had to leave because it was taken so long. And was told in the lobby that she wanted to talk to Dr. Calobrace and will be contact with me. I can't remember the exact day of my last appointment. But it's been a month ago at least, I believe.
I think Jess is skilled and knowledgeable. Very personable and professional. [Single best thing is...] The hair is gone.
The results were better than I hoped for. The recovery was much easier than expected. [Single best thing is...] Everything has been so easy!
Dawn is super professional and knows about the different products. She told me about Jeuveau and I love it! So glad I tried it. It freezes way quicker than Botox. I'm hooked!
Easy and organized. [Single best thing is...] Can't tell there was a procedure.
The level of service, the short wait time, results. [Single best thing is...] Elimination of forehead wrinkles.
The staff and their experience at handling the procedures and patients is phenomenal. I refuse to go anywhere else!
The entire staff was very friendly and the whole experience was quick, easy, painless. Lisa was amazing! [Single best thing is...] The confidence I felt after the procedure. 10/10 :)
Bethany, as well as all the staff are awesome. Love everyone here! I feel great all the time! 65 is the new 45!!
As soon as you get checked in and escorted to the waiting area, the environment is very pleasant & then Trina is the absolute best. Very personable & professional. [Single best thing is...] My lips are defined & full.
Highly satisfied with the knowledge and expertise that Dawn has. [Single best thing is...] No wrinkles in my forehead!
Bethany always takes the time to make sure she and I are on the same page as far as the results I am trying to achieve and her manner is friendly and professional.
Calospa has provided service for me for more than a decade. I find all of the staff, but especially Karen professional, considerate, knowledgeable. It is obvious the doctors have taken great care to train all of the staff. Every appointment is a delight from the front desk to completion of appointment. I would like every employee at Calospa to known how much they are appreciated, and would like to thank them for my years of excellent service.
Yes [highly satisfied]. I felt very comfortable and was given the right amount of attention.
The process was easy, love Ashley as she is easy going, non selling and honest/friendly about our needs/skin.
Excellent nurses and Dr. Calobrace over delivered. I look better than I thought possible. Very timely appointments which is helpful. [Single best thing is...] I have been relieved of chronic neck and shoulder pain. I can wear all my old clothes. I can exercise better. People tell me like I look like I lost 40 lbs even though I've only lost 18.
Katy Jo does an excellent job not only doing my procedure but aslo explaining things. [Single best thing is...] Customer service with results. Being a male it's somewhat embarrassing to have these types of exams done. But your staff has always made me feel comfortable...
Dr. Mays was very personable and friendly and seems to have the patients satisfaction and body in mind. Staff was all courteous and accepting. Liked the fact that I had everything done in his office.
Trina does my Botox injectons and does a great job [Single best thing is...] I look better.
Love working with Katie for my services! She's extremely knowledgeable, professional and welcoming!
Dr. Mays is absolutely amazing! My lips have never looked as good as when he started doing them over a year ago. I will not be letting anyone else enhance my body in any way other than him! I've never felt more beautiful about my lips and the compliments I get constantly.
She took the time to explain things. I was hoping for better results but I had a very pleasant experience. Quick and easy to get in and the office is very nice. Helped a little bit with my forehead wrinkles
Very satisfied. Wish I was given more info/recommendations about what my skin needs. Love Botox.
Yes, Bethany is very knowledgeable and offers great solutions tailored to my needs
Trina is awesome! She is always personable, professional and I always get great results.
Bethany is wonderful! She explains everything - also asks if I'm happy with outcomes. She also asks about me and my family - everyone at CaloSpa has always been wonderful! [Single best thing is...] How my forehead looks and around my eyes.
I was taken back to my appointment promptly. Jessica is wonderful. She is professional but puts you at ease. She answered all my questions and gave me product suggestions. [Single best thing is...] Reduction of pore size
Professionalism, knowledge and understanding Lacey had as she determined my treatment based on my requests. [Single best thing is...] The scowl between my eyes is gone.
Very educated and informative excellent treatment, application and results. Very positive professional experience.
Bethany is an exceptional professional. She explained the procedure in detail and realistic expectations. I am very happy with my results. She has done my Botox and cheek fillers and I am very satisfied. I will continue to request Bethany for future procedures. [Single best thing is...] Looking younger!!
Friendliness of all staff as well as their knowledge & experience. I knew I was in good hands. I’m very happy with the outcome. The surgery staff made me feel very comfortable because they exhibited such confidence.
Yes [highly satisfied]! The provider is very knowledgeable and upfront about the possibility of underachieving the results desired. I was pleasantly surprised when my results were better than expected!
Dr. Mays is very skillful and gave me the youthful body that I had lost with childbirth. His bedside manner is wonderful and he truly seems like a sincere and warm person. He has given me my confidence back!
The entire staff was amazing from my consultation all the way through my procedure. Everyone was friendly, knowledgeable, and all went out of their way to make you feel welcome and comfortable. My procedure went smoothly from beginning to the end. [Single best thing is...] Dr. Calobrace listened and understood exactly what I wanted. I had a lift with implants. I wanted to look natural and not too big and he delivered. I couldn't be more pleased!
My experience was top-notch from the time I entered the building! The staff was friendly and inviting. The atmosphere was relaxing. Best of all, Nicole thoroughly answered all my questions and concerns regarding my procedure before, during, and after and I left CALOSPA confident in what to expect in my healing process. [Single best thing is...] My results are amazing! Exactly what I had hoped for!
Everyone at this office operates in a knowledgeable, professional and friendly manner.
Bethany is wonderful! I don't have to worry that it's going to be wrong. She does a great job everytime
Procedures are done with the patient in mind and making sure that you are comfortable. [Single best thing is...] Contour of lips and Botox.
Karen is extremely knowledgeable about all of my procedures and is able to answer any questions I may have. She's great. I received a lot of compliments on my skin and how good it looks.
I have never had any negative experience at Calobrace. I know that I can make an appointment with any of the providers and they will give me a perfect result. That is incredible! Great work. Consistently perfect.
Calming atmosphere. Waterfall is amazing. Nothing to report or elaborate on.
Lacey is wonderful. She is patient, understanding and does a wonderful job. Looks great!
Explained procedure very well. Explained all alternatives and ways to conduct procedure. Very friendly and in-tune with the patients wants/needs.
Dr. Calobrace really listens. He is a perfectionist. No one really noticed that I had a procedure. I feel like I just look fresher.
Excellent discussion. Trina is very competent warm and professional. I am pleased with the results every time. The results were what I wanted.
Keri was so informative about the entire process from care, expectations, suture removal, and healing time. She made me feel comfortable knowing I was really scared - especially about the drain removal! The shape of my breasts are fantastic!
Meredeth is easy to work with. The desired effects are not achieved as I was told previously, after several treatments.
I just had Botox injections but in the past have had fillers. I like the results because I don't feel "overdone"
I was highly satisfied with my experience. The office is beautiful and relaxing and the RN's are knowledgable and listen to your wants.
Reduction in redness and pigmentation. I wanted to see my areas of concern targeted with the laser treatment.
I love going to Calospa, it is so relaxing and has such a great ambience. I always go to Bethany for my treatments and she is amazing. Thank you calospa.
I see the results that I desired. Lisa is very kind and patient. I can see a difference.
Dr. Mays was very thorough in his explanation of the procedure and what my realistic outcome would be. He was very easy to talk to and seemed to really care about his patients.
The nurses and staff were professional and took great care of me. Dr. Calobrace did an amazing job.
Katy Jo listens to my concerns. She has a healing touch and a kind spirit! John Michael is ALWAYS friendly on the phone or/and in person...Mindy is helpful & friendly!!!
Very comfortable setting and always very pleasant staff. Bethany is fabulous! It's botox, your wrinkles disappear
I came in extremely anxious and nervous. Palms sweating. Not knowing what to think or expect. Everyone was so welcoming and kind. They answered my questions before I even had to ask them. I left feeling so relieved.
Beautiful skin. The spa staff are warm and welcoming. Katy Jo was attentive and engaging.
The entire OR team was excellent. Dr. Calobrace did a great job of setting the expectations and the outcome was fantastic.
I felt comfortable with the professionalism throughout the entire place. Everything was explained in detail. The place was very clean.
Dr. Calobrace was absolutely amazing! Not only did he work me into the schedule on short notice, but he took the time to thoroughly explain my requested procedures. I felt like his opinions were honest, not just some deliverance of perfect results. I was informed of risks as well as advantages. I struggle with body exposure but Dr. Calobrace and Nicole B made this a comfortable experience. I could not have asked for a more personable, professional, down to earth pair! In addition, all staff that I encountered during my visit were great and the atmosphere was wonderful.
I have these on a regular basis, so Jessica knows what is best to use for my sensitive skin.
I had had previous breast reconstruction but it was not satisfactory. Dr Mays performed a revision to fix the surgery and I am very pleased with the outcome. The end result of my surgery is great!!
I felt like the staff and Dr. Calobrace took plenty of time to listen and plan with me. I was impressed with all the measurements, pictures, and conversations that were had with me.
Doctor and staff are so thorough and focused - I never felt that they were rushing to get to the next person or appointment - right thru the followup visits
The staff are very helpful and friendly. It is a relaxing atmosphere and I was pleased with the result.
All of my questions were answered. I was given more information than I thought to ask for. I was given more than one option for the procedure. I was able to quickly schedule my surgery. All of the finance options were discussed. The staff was incredible!!
Bethany is always very professional and she seeks to make sure I am comfortable about and understand the procedure each time. She listens and addresses any concerns or questions.
Lacey is very knowledgeable and professional. Happy with the results on my forehead.
I have been seeing Dawn for a long time. I am comfortable with her. She is good with the injections. Immediate improvement.
My skin feels soft & supple. Katy Jo is very pleasant, great personality, knowledgeable and eager to please.
Lisa is truly a "master" injector. Not only are her skills excellent as an injector but she takes the time to really listen and understand what you want to accomplish as a client. This is so important to me! [Single best thing is...] Getting the look I wanted for my lips.
I have returned to Ms. Shively for Botox treatments several times over the past four years because she provides excellent, natural looking results. She is professional and relatable. The Botox injections near my mouth prevent me from frowning and my lips plump back up because the muscles aren't pulling them down. Very simple but makes me look much younger and happier!
In on time. Trina is always professional and prepared. Clean environment. Friendly and efficient office/desk staff.
Bethany is wonderful! She makes me feel as if I were the only person she saw that day...this makes for an awesome experience! Bethany's experience & confidence help me feel at ease.
I've been to over 20 other spas and this is by far THE BEST facial I have ever had.
In and out felt very comfortable, my provider explained everything very well, feel very relaxed. Lips look perfect.
My lips turned out great. Need help with forehead. Feel like I need better strategy for injection.
Katy is knowledgeable and has a lovely bedside manner. The front desk people were extremely helpful with some return I had.
Dr. Calobrace is such a highly skilled surgeon. I have had plastic surgery with another surgeon and the results were nothing compared to Dr. Calobrace. I am thrilled with my results.
Bethany has been giving me treatments for a few years and she understands my desires and respects my wishes for a natural appearance.
The success of my surgery and the outcome are phenominal. The doctor and staff are professional and kind. Office is efficient. Very pleased overall
Quality of outcome. Staff very accommodating for my questions/concerns. I have a history with this office for procedures and have always been highly satisfied and would recommend to anyone.
The staff at Calo were empathic and very customer service oriented. Appointment times later in the day were convenient for my work schedule. Dr. Mays and the nursing staff were highly professional, explaining the procedure prior to surgery and all my questions were answered at follow-up appointments.
Going in for my surgery I was very nervous. The staff was great and very helpful. The surgery was over before I knew it. The results after was exactly what I wanted. I am very pleased.
A very professional experience from the moment I arrived and until I left. Staff was very knowledgeable of their specific duties and made me feel at ease during my consultation. Dr. Calobrace even sent me a follow up letter. First Class all the way!
I have never had any type of cosmetic surgery before and I feel confident that Dr. Calobrace and his team care about patient satisfaction. After consulting with him and asking him many questions I feel as though he is an expert on BA and will do a wonderful job. I am looking forward to seeing him work his magic!
Nicole was awesome! She totally made me feel at ease. She fully explained everything step by step and answered every question I had regarding my procedure. Her knowledge and expertise was top notch! It Is exactly what I wanted and exactly what I was told to expect. I couldn't be more satisfied!
Katy Jo always does a thorough job and my skin feels great afterwards. [Single best thing is...] Better skin.
It was exactly as described and expected. She set my mind at ease regarding my first experience with Botox. Extremely knowledgeable, thorough, took time for all my questions with thorough easy to follow answers, and was very efficient once the consult was complete and we were ready to move forward. A very natural lift in the desired areas with no unwanted or undesirable "frozen" appearance. I feel as if it has raised my self confidence.
Ashley gave me an amazing facial. She answered all of my questions, but allowed me to be quiet when I wanted to just relax. I would definitely ask for her again! My skin felt great! So smooth!
The procedure looks great. Everyone along the way to that I met during the procedure were kind and professional.
I attended the complimentary facial event at Calospa in Lexington. I am so glad you all have brought Amy to the team. It was my first Hydrafacial and I was very pleased with the results. The entire event was a lot of fun and very appropriate for the high level of professionalism always present from Calospa. Laid back, very classy, excellent food and refreshments, excellent staff.
I've had this procedure done before at another facility in Indiana but Katie was way more knowledgeable and very caring. I liked Katie a lot.
Everyone was very friendly and nice. Place was clean. Felt very experienced.
Bethany is excellent. I request her for every appointment. She listens to me and recommends and consults. Less wrinkles.
Bethany is so wonderful to work with. She is compassionate and competent. I am very happy with her services she performs!! Lines are diminished!!
Nicole is an outstanding injection artist. I would not trust my face to anyone else. Nicole took time and extreme care to create the perfect look for me. I could not be happier!
Welcoming office, friendly staff, quick appointment availability, good results.
I was highly satisfied with my treatment. It helped the lips look less lined.
I trust Katy Jo. Anything with my face is all about trust. After the peeling finished my face was very smooth.
Trina is the absolute best at what she does. Not only is the lip injection genius, she is also the sweetest and makes me very comfortable. I feel like she cares just as much about my results as I do! The facility was expectable, as it always it, and the front desk office staff is above professional. I would never go anywhere else.
Staff is always helpful, any questions I had have been thoroughly explained. Always a pleasant experience.
Katy Jo is an AWESOME aesthetician. I have the most sensitive skin - notably a contact allergy to fragrances, essential oils, and balsam. She is knowledgeable in her field, and her care and guidance has given me the best skin of my life!
This was my first time seeing Nicole Beam - the person with whom I had the appointment was out sick. I typically prefer to see the same person when I visit CaloSpa and was apprehensive when I learned I would be seeing someone new. Nicole was very understanding and make sure I was comfortable with having her provide the treatment. I would definitely see Nicole again for future visits.
I don't really have anything positive to say about my TruSculpt procedure yet except that Katy Jo is great! However, one positive aspect, the same day I received a complimentary revision to my Juvederm injections and I really love the result. I learned that my lip is naturally uneven due to scar tissue from a previous piercing so I really appreciated the staff acknowledging that the difference was initially missed and for it to be made right. Just because of the result looking worse than I anticipated. I certainly didn't expect immediate results but I also didn't expect to look worse and have a complication of a burn.
Katy Jo took the time to address all of my concerns, including very small veins which are barely visible, but I wanted them treated, which she took the time to do! [Single best thing is...] Having my veins and other spots disappear
Bethany caters to my goals to maintain a smooth forehead and is honest and offers suggestions that are the most beneficial to me. I have extremely strong facial muscles but Bethany was determined to create a treatment plan to keep the wrinkles and lines smooth. I love my results.
Felt like np was in a hurry. Spoke extremely fast and seemed disinterested in my questions
I waited Less than 5 minutes, Trina understood my needs and wants, my results are wonderful. Not over the top
The process was fast and easy. They answered all my questions. I couldn’t be happier with my results. Easy recovery
Ashley was fantastic. She is knowledgeable, friendly and well trained. She takes time to explain the treatment, discuss patient concerns, and pace the treatment for the comfort/pain level of the client.
The facility and staff is absolutely amazing. Couldn’t be happier with results, natural and can tone as I wish! I have lost 80 plus pounds and had two babies so I had that loose skin pooch. I call it a fanypack and it’s gone. I weigh 120 and am happy that I now look like I weigh 120. Don’t have to suck in when in a swim suit to roll over .
I am highly satisfied with my experience because Dr. Mays truly took the time to walk me through the surgery and offer support. He was always amazing and kind during pre-op appointments and post-op. I have continued to come to him for other things like Botox and to close a pore on my face. I am very satisfied with my breast reduction and lift results. I have been able to exercise and do things I never thought were possible again.
The results of my hair removal (legs) are fantastic. Jessica has always been able to answer my questions. I have dark hair so even right after shaving my legs there was still some visible darkness in the follicle. With the laser hair removal all of that darkness is gone and it looks so much better.
I almost fell asleep, totally relaxed, felt pampered, didn't want to get up. I looked rested, not wrinkled.
Bethany was very nice and professional. She new exactly where I needed the injections. The office and staff made me feel very comfortable. [Single best thing is...] Having the wrinkles between my eyes gone.
Friendly and helpful. Trina is trustworthy and answered all of my questions.
I absolutely loved the results of the biote and the fillers and Botox and was able to do multiple procedures at one time. Kaitlyn was very knowledgeable and was respectful of my time as well as my needs
All my questions were answered, everyone was courteous and nice, and there wasn't a long wait to be seen.
The total makeover was bad. Couldn't wait to wash my face. The eyebrows that were applied made me look like a clown.
I've never had a bad experience at Calo...I truly believe the success of my injections are in the hands, knowledge, and experience of the injector.
Karen is always pleasant and great to chat with during my peels with her. She always takes her time to address my specific goals and doesn't make me feel rushed as though she has to get to her next client. Plus the products do wonders for my skin! My skin looked amazing before and after I finished peeling!
I am a regular client for botox at your Louisville location. I usually see Nichole but did see someone else this last time because Nichole was on vacation. She was really nice and professional, but I didn't get the same results I normally do. I am going to have to schedule a touch up and I have never had to do that before.
I was aware of what was going to happen, and well prepared by Dr. Calobrace and my nurses. I also had some minor issues and was seen immediately, which put my mind at ease. I am also very pleased with the results thus far. I love that the procedure went well, and I was so educated about it.
Dr. Mays and his staff listened to my needs and provided me with options to achieve my goals. I am very pleased with the outcome! [Single best thing is...] Customer Service! I never felt like just a number or just another patient.
Recovery was simple. The staff were pleasant to work with. Surgery gave the results that were anticipated with little unwanted changes.
Katie was wonderful. She took the time to explain everything she was doing and was extremely helpful in helping me make decisions. Looking younger
Dr. Mays is amazing. His concern for his patients shows in how he interacts with you and the time spent at each visit. He listens to what your concerns are and makes sure that he understands your goals. The staff was kind, understanding, and never made me feel rushed. Very satisfied with my experience and results. Thank you!
Bethany is always wonderful. She helps me understand what is happening and is very patient with my questions. she is the best
I spend my money here for so many reasons! I love it every time I am there!! [Single best thing is...] Upkeep and sense of self wealth
Every area injected was bruised. I asked for Botox at forehead eyes and neck . With emphasis on crows feet on right eye and emphasis on neck area. She ignored my specific requests. Neck area was injected on one side, not both, as she said she wanted to be more conservative on the neck. My final appearance after the bruising went away. I believe She used 56 Units of Botox, 1 side of neck, left eye area still show wrinkles. Both brows crooked. I am now not sure how many units of Botox I have left. I thought around 150,but Npa told me 50 when I left the appointment. Very disappointing. Since Tina left I will only see Dr. Mays.
Love Calospa, I've never had a bad experience! Make me feel good about my appearance!
Dr. Calobrace has advanced skills and experience. His staff were kind and attentive. The reputation of the facility was superior.
Lauren was very professional- asked about how much pressure I liked and asked a few more times if it was too much. The massage was wonderful. The room was relaxing- table warm- I really enjoyed my massage
My face did look so refreshed from the hydrafacial. I would not put make up on for 3 days as a result. Although no one commented on my face, I most definitely could see the improvement in the appearance of my skin. I have had Botox in the past, but Lisa did a professional/knowledgeable job with the placement of the Botox and even though it was her first time meeting with me, she was conservative in the amount she felt I would need, and I think she made the perfect call in doing so as I am MUCH more pleased with my results. Office is gorgeous, modern/contemporary yet warm and comfortable. Staff were professional and friendly. Staff were also down to earth, not like some other spas/cosmetic facilities in Lexington where the staff appear to have rolled in from Rodeo Drive.
Bethany was very knowledgeable and helpful while explaining different options to achieve my goals. The procedure itself was so fast, I can't believe I waited so long to go through with the treatment. I will definitely be returning!
Improvement in skin texture. It is important for me to get the best value for my money and Karen has never tried to "push" services, which to me is an immediate turn off and has happened at Calospa before with other members of the team. This visit she helped me think through the benefits of the CaloPerks plan. I find a trusting relationship imperative.
I love Jessica first off.. she's the only one I will make an appointment with but this time I could tell something was different with the peel. It didn't burn like it normally does and I hardly peeled. So I'm guessing the strength has changed. So therefore I will go somewhere else to have my peels and services. I regret signing up for perks program now.
Meredith took the time to answer all of my questions. Wrote a few things down for me so I wouldn't forget the steps at home.
I think once all this swelling and bruising goes away the results will be great. I am pretty sure I won't want this product again if that is what the issue was. I know it is not the product I was advised to purchase at the open house. I wonder why it was so different this time? needle size? product? numbing wore off? discomfort associated with new injector?
Dawn does a great job. She is very professional and always treats me like a friend.
The staff were all highly knowledgeable of the procedures. Staff members were very professional and helpful with any and all questions. The fine lines seemed to even out.
All employees were professional in manner and well informed. Facility was clean and orderly.
Dawn does amazing work! [Single best thing is...] The way my face looks after her injections.
My results have exceeded my expectations. Dr. Mays was very thorough in his explanations about what to expect. The staff was excellent.
Bethany was both professional as well as kind. She took the time to answer my questions, made me feel at ease and comfortable. She wasn't fake or overly done up like some of the places I've been to in the past that are beyond intimidating. I would highly recommend her!!! The Botox helped fill in the lines in my forehead.
I felt very at ease from the start. Combined with the relaxing atmosphere and professionalism from the staff, especially working with Julia, knew I’d make the right choice!
Dr. Calobrace actually took his time with my consult. He went in depth to explain why the implants I currently have look the way they currently do. He went above and beyond to explain how we could fix them too.
Everyone was amazingly kind and down to earth. Dr. Mays took his time and listened to me and my questions and answered everything thoroughly and in a way I felt comfortable with. There was no air of arrogance I've encountered with some other doctors. I felt incredibly valued and respected. The process of getting my costs and booking a surgery date was wonderful as well! ALL my questions were answered and she was very down to earth and relatable as well. I have already recommended Dr. Mays and a friend has her own surgery scheduled with him!
Yes excellent service and great staff. Love the results. Fewer to almost no lines between eyes and forehead.
This was my second miradry appointment. I'm not totally sure if it "worked" or not. If it does I will be totally satisfied.
Everyone on staff from the front desk to the practitioner is friendly, cordial, well-informed, and just wonderful from start to finish.
Katie is wonderful and puts me at ease despite my anxiety/worries about new procedures! She's willing to spend extra time with me and answer all of my questions! It has given my confidence back!
Yes. Highly satisfied. The service at CaloSpa is always amazing. I love Lisa -- she always makes me feel incredibly comfortable, she is knowledgeable & always listens to my concerns.
Staff was excellent made me feel really comfortable and very knowledgeable.
My RN was very informed and nice. She made the first experience very relaxed.
I adore Bethany. She is so sweet and personable. I like that she takes her time to just talk to me a little before the procedure and doesn't make me feel rushed at all. I come in once every 4-6 months so she's good about reminding me of all the things I'm not supposed to do after the procedure. No wrinkles in my forehead!
I trust Bethany's opinions, advice, and skills completely. Subtle and natural, as I requested.
I didn't have to wait long in the lobby and all of the staff were extremely friendly and helpful
Dr. seems so knowledgeable about the procedure and his Confidence that he can fix my problem. The staff was absolutely amazing and the office was gorgeous.
The staff made me feel very comfortable throughout the entire process. Dr. Mays was personable, comforting, and very knowledgeable.
Skin looks and feels amazing. Very happy with results. No facial hair and skin feels smooth and healthy.
Bethany was friendly, professional, and thorough. She answered all of my questions and was very knowledgeable about both the products and procedures. They are exactly what I wanted!
[Single best thing is...] How soft and clean my face looked. Loved everything.
Caring & knowledgeable team. Excellent pre & post op care. Realistic surgery outcome expectations.
Everyone was very nice and helpful. They answered all of my questions. The outcome of the surgery is good.
Dr. Mays truly cares about his patients and their feelings. He treated me wonderfully and talked to me like a friend throughout the entire procedure. I did have some complications that were completely unrelated to anything Dr. Mays did, but he is correcting them and very apologetic that it happened. I feel as if most surgeons wouldn’t treat an incident like that in the manner in which he did. I was told he’s a perfectionist and hey, when it comes to plastic surgery that’s most definitely a good thing! It was an absolute breeze. Going under was actually not terrifying at all.
Dr. Mays did a fabulous job. He made me feel extremely comfortable. The stuff esp., nurses addressed my concerns immediately.
Trina is amazing!!! Very friendly yet professional! Have had other providers at Calobrace but Trina is absolutely the best! I love Carrie Woods also!!
Karen was sure to use the laser to address the particular needs I had at my visit.
The staff is so amazing and very helpful. It's always a relaxing experience! Amazing! Bethany always does an a great job with my injections.
[Single best thing is...] The friendliness of the provider, the welcoming and ease of procedure. The fact of not having to wait as in other offices. She is always so friendly even when she isn't feeling her best. She is an asset to your organization. Lisa truly goes above and beyond to exhibit professionalism, portray the utmost care for patients and exhibit leadership skills on behalf of Caloaesthetic Associates. Some of my areas still have wrinkles, however, I understand the concept and it's probably my age.
Dr. Calobrace and his staff were extremely kind and comforting before and after my procedure. From the OR and through the follow up visits I was treated wonderfully. Dr. Calobrabe set the expectations for my the recovery and results of my procedure very realistically, but they ended up better than I had hoped.
Not satisfied with the scheduling of the appt. also disappointed with the results of the filler, I see no improvement.
Katy Jo is wonderful. She's so informative and does an excellent job. I really respect her recommendations and she's a joy to be around. Honestly, everyone I've come across at CaloSpa is great. Exceeded my expectations.
Met Dr. Mays for the first time. His disposition is very similar to Dr. Calobrace's! I felt just as comfortable with him. He's a great addition to the team. The results were exactly what I expected. And Dr. Mays even explained the difference between him deciding to use the Restylane (Lyft - I think that's the one he used) over the regular Restylane. I would have never known there was more than one option.
Improvement, over time, in skin texture and appearance. Karen has always been very helpful to me in assessing my needs and offering the best possible solutions to my "problem areas." She also offers suggestions on how to get the best value as I have a limited budget. I look forward to my facials with Karen and because of our conversations, the time goes by so quickly. Not only does she inform me of products and services at Calospa, we also talk about health and nutrition. Her expertise and knowledge address the total person and I find that very helpful, as l believe in holistic care. She is always professional, pleasant and upbeat. She is definitely an asset to the Calospa family.
Dawn does an outstanding job very professional, knowledgeable, educated, resourceful, confident. She does a great job [Single best thing is...] it worked
Bethany goes beyond trying to please. She listens and tries to get you the best treatment for your needs. No wrinkles.
I got exactly what was expected without any side effects (bruising). [Single best thing is...] Having a fresher look.
Ashley is very knowledgeable. I don't feel I have to wear heavy make up on a daily basis because the redness is gone. Ashley also recommended a product (tinted moisturizer) that I love.
I paid over $1000 for two viles of filler just to do two lines and not only does one line not look smooth but face looks awkward because one side is smooth and other isn't. I had filler before and only used one vile and both lines were smooth. Yes, my lines look better but for over $1000 both lines should look smooth. Katy was very nice to work with but after I complained to her I would have thought she would have corrected at no cost. I've spent over $4,000 there in last month, not sure I will be returning
I had a consultation two weeks ahead of my dermaplaning and Hydrafacial. The person who did my facial gave a different recommendation for further treatment than the original person. So now I'm a bit conflicted on which treatment is best for me. I don't like the constant push of product recommendations during my facial. It kind of ruins it. I'm assuming the staff are expected to sell a certain amount of product carried, but it would be nicer to not ruin my facial by talking about it the whole time! She was nice, it was just a lot. Also, the check in process is uncomfortable. The front desk staff are not very approachable or warm. They are barely polite, and I have overheard them talking negatively about patients. All of that aside, my skin looked GREAT after my facial. So now I am pondering if I should return or not based on the other things I mentioned.
She has an answer for all of my questions, and great ideas for me to try. [Single best thing is...] weight loss...a lot.
Great environment. Great staff and knowledge. Overall great experience. [Single best thing is...] The result of less redness and more smoothness.
I've had 2 hydrafacials and the first time I went I complained that my skin had been looking bad. After one facial there was a great difference and now, after the second one, I am so happy with the appearance of my skin! Katy Jo does an excellent job. Very professional. Offers suggestions about products I might try. The facial is relaxing and takes less than an hour and my skin looks great!
I love the experiences and services I receive at Calospa. The staff are amazing. I will always come to Calospa for spa treatments!!!
Bethany has always done a great job- I love the natural way she makes me look. Not plastic
The nurses and staff all listen to what I would like to gain from the procedures and they explain every step and what to expect. I have been very pleased with the laser treatment outcomes and Jessica and Trina with my fillers and Botox. [Single best thing is...] The pico genesis laser getting rid of skin pigmentation on my face.
I love Katy Jo! She's amazing! I just haven't seen any real results from thermismooth package that I purchased (even with adding 2 cupping visits). Katy Jo has stuck with me though, and is trying to help me, so that I'm satisfied with the outcome.
The hydra facial didn't give any noticeable results and it was expensive. The office talks it up but I didn't see any benefit
Lisa is an excellent injector! She is quick and efficient. No frown lines!
I am always pleased with my experience when I am at the spa. The beautiful environment and the helpfulness of everyone there. It was a comfortable experience and I felt that I was not rushed
Nicole is absolutely amazing. I've been going to her for over a year and I couldn't ask for anyone better. I will continue to go to Nicole as long as she's employed by the Company. Barely any crows feet.
Professionalism and very knowledgeable staff. My lips still look natural.
I had an amazing experience and everything went smooth! Will definitely do again! [Single best thing is...] The way my lips looked afterward! I was so scared but they looked amazing!
Dr. Calobrace and his staff are very friendly and make everything less stressful.
Very professional all around, and polite. I felt very welcome and was impressed with the office appearance as well.
From the time I walked into the front door to the time I left EVERYONE made me feel at ease and relaxed. I was nervous coming into the appointment but once I was there I knew that was the place to be. All staff and Dr. Mays were more than accommodating and I can not wait to have my procedure done.
Doctor Mays was amazing, did a fantastic job, and his staff was very kind and helpful!
The staff was very professional and personable. Dr. Calobrace made me feel very comfortable before my procedure and every time I go in for a visit. My breasts look great and makes me so much more confident about myself!
Dr. Calobrace’s nurse was great! She made me feel very comfortable and asked a lot of questions to understand exactly what kind of result I wanted. She went over everything. Dr. Calobrace was also great! I left with a lot of confidence in his team.
The office staff was knowledgeable. I felt educated about the procedure as well as the expectations. The financial process is overwhelming but explained well.
Dr. Mays did a wonderful job with helping me choose my size based on my frame. The nurses were always so nice and helpful. They explained everything I could/could not do in detail and was very clear on what was to be expected. My experience with this practice was so wonderful! I absolutely love how my boobs turned out and I wouldn't change a thing about them! I had no pain after surgery and knew exactly how to care for myself post operative thanks to the nurses and surgeon with all their help explaining everything to me.
Everyone was exceptionally professional. All of my pre-op questions were answered fully. I was so well taken care of and attention was always on my comfort. Your staff is amazing!
Dr. Calobrace is a trustworthy, highly skilled surgeon with a well trained staff. He runs a Top Notch practice. I have had two major breast revision surgeries and I was well cared for during both. My goals were met during both surgeries and I would have a very hard time trusting any other surgeon with my body.
Staff was very informative, knowledgeable, and attentive. Entire staff listened to my wants/needs.
Dr. Calobrace was extremely nice, professional, very talented. The staff is the friendliest I’ve ever experienced. And they made you feel like so at ease when you talked to them or walk into the office. I feel like a total woman now. My self confidence is 100% now.
Dr. Mays explained everything he was going to do. The medical staff were all so professional and kind.
Dr. Mays listened to all my concerns. He made me feel comfortable and secure. I felt he really cared about me as he would a family member. I didn’t feel rushed I was really scared and he helped me through my fear. I felt he wanted the best for me.
I love Bethany. She is very informative and thorough, as well as personable