Catherine M. Westerband, MD, FACOG

Annual Well Woman Exam

My appointment was at 9:10. I sat in the room until 9:47. I told myself at 9:50 I was going to leave. Dr Westerban came in at 9:47 asking me to put my feet in the stirrups as she was walking through the door. By 9:51 she was done and out the door. I have never had such a rushed, impersonal doctors exam in my life. I will not be returning to see her.

Annual Well Woman Exam

This was my first appointment with Dr. Westerband. I have been with Dr. Kahler for years. I really liked her and felt very comfortable with her. I like her bedside manner and approach. I believe we are a good fit.

Annual Well Woman Exam

I love Dr. Westerband. I am always well taken care of when I go to your office.

Annual Well Woman Exam

The time the doctor spent with me was too short. I had problems and she walked into the room and said you have problems but you are here for wellness so we can either address the problems or do your annual. I felt like just a number not a patient.

Annual Well Woman Exam

Dr. Westerband is kind, patient and makes you feel relaxed.

Gynecological Problem Visit

Dr. Westerband was in the room with me for maybe a total of 4 minutes. She very quickly examined me and told me she did not see anything wrong, which I know I have had a problem for 2 weeks now, I was trying to get a confirmed answer and options as to how to move forward. It was not until she said there was nothing wrong that I showed her a picture of what had been going on. At that she gave me a name and number of a Doctor that could help me with what was happening.

Annual Well Woman Exam

Pleasant staff, prompt service.

Pessary Insertion / Removal

Facility was clean, appeared to be following CDC guidelines. Staff efficient getting me signed in and getting to a room. Doctor on time, procedure completed without difficulty. Rescheduled for next appointment.

Annual Well Woman Exam

I did not have to wait long for the appointment. I was happy that most forms were available online to fill out before hand. Dr. Westerband took time to ask about my family and how we are all doing.

Gynecological Problem Visit

They were able to get me in next day for an appointment.

Gynecological Problem Visit

Very quick, friendly, efficient.

New Patient Visit

Facility is clean, short wait time, staff is friendly, Doctor W. is very nice and personable....explains things well.

Annual Well Woman Exam

I love Dr. Westerband she is quick yet thorough. Her personality makes my appointment that much more to look forward to.

New Patient Visit

I was greeted in a professional manner. My waiting time was only 10 minutes. I like the direct approach of the doctor and the MA was also very helpful.

Annual Well Woman Exam

Dr. Westerband was very friendly & informative.

Annual Well Woman Exam

The appointment went as anticipated

Obstetrical Appointment (routine)

The wait time was minimum and the personnel was courteous.

Annual Well Woman Exam

Got in in a timely manner, little wait time in waiting room, doctor was great.

Obstetrical Appointment (routine)

Dr. Westerband has great bedside manner. Every time I go to the north location the front desk and check out are super friendly. This time around I found it really convenient that they have an in-office lab.

Annual Well Woman Exam

Doctor was good. Appointment time was behind at least 30 minutes.

Obstetrical Appointment (routine)

As a first time mom, this being my first pregnancy, it was hard not to have my husband as part of the appointment. Understandable with the current situation of COVID. I asked if I could phone call or video call my husband in as he waited in the car, but was told by the doctor that she felt uncomfortable with that. Going through this process for the first time, not having any previous experience with pregnancy, or knowing what to expect especially without my support system was very uncomfortable for me. However, the office staff and nurses were very kind and considerate.

New Patient Visit

Dr. Westerband is very nice and kind and she took the time to answer all my questions/concerns.

Annual Well Woman Exam

Went in for an annual, but didn't even get my breasts examined. Still don't have my results on my pap. When I asked her about a concern I had, she sat what looked like very purposefully. Once, I asked my first question, she was quick to push medicine just like another doctor in this practice. Then left so fast, I didn't even get to ask my second question. Didn't even know why she walked out. I got dressed because I was so confused to what was going on. I could have literally walked past and out the door and she would not have noticed. I figured no, stay and see what she says. I heard her say where did she go?! Did she leave? I said, I am right here. Doctor signed me up for an ultrasound and said schedule an IUD after the ultrasound. I had this office calling saying the IUD was already approved by my insurance after 1 week. I really felt like I had no say in MY treatment.

Gynecological Problem Visit

I had expectations for at least some introduction and/or welcome since I was a new patient to her. I found her abrupt and rushed. I think her medical opinion was accurate but the experience, all of 5 minutes was lacking.

Annual Well Woman Exam

Felt like doctor was in a rush and besides my annual, i was there for issues I've been having and waited 2 months to be seen. Those issues i didnt get to discuss and i had asked to be tested for everything there was no blood work done when the MA said it needed to be done for HIV and HepC testing.

Gynecological Problem Visit

Quick IUD surgical removal. No pain. Very informed about the removal made me feel comfortable with everything.

Annual Well Woman Exam

Dr. Westerband is very thorough and listens to her patients.

Gynecological Problem Visit

I experienced post menopausal bleeding. No one offered any information on what causes might be, what to look out for in the future, no reassurances at all. The nurse assistant said that Dr. W. "usually" would do a biopsy and got the tools out. Dr. W. rushed in and asked me to lay back, put the speculum in and took the sample. There was no talking about my symptoms, anxieties, or other concerns. She left as soon as she put the speculum in the bin under the sink without even closing the cabinet. I asked if she was going to feel for a tumor or cyst, and she said no, the test was all she needed. She said she would call with results, but didn't even tell me when I could expect them. I asked if I needed to make a follow up appointment and she said no. I felt like I was a bother to them.

Office Visit / Follow-up

Dr. Westerband took her time with me to answer my questions, which helped ease my anxiety about upcoming surgery.

Annual Well Woman Exam

Dr. Westerband addressed all the concerns that I had.

New Patient Visit

While my doctor was very professional and polite I felt rushed and a bit like a number. The dialogue was very surface and it didn't feel warm or inviting.

New Patient Visit

I thought the level of care was demonstrated with Dr. Westerband by being open and frank. She listened to my questions and gave her honest opinion with hesitation. I left feeling like I had a great appointment where she was not being rushed and gave of her time freely.

IUD Insertion / Removal

Dr. Westerband is incredibly knowledgeable, patient and understanding. Everyone I have encountered at the office is so friendly and helpful

Office Visit / Follow-up

Dr. Westerband cleared her schedule in order to see me. I was able to get an appointment right away.

NEXPLANON®

Annual Well Woman Exam

The doctor spent only 3-4 minutes giving me my annual wellness exam.

New Patient Visit

Dr. Westerband wrote in her evaluation: NO NEED FOR PAP OR COLPO EXPLAINED TO PT / NEVER AGAIN A PAP This was not explained to PT during the visit. After written inquiries only an incomplete explanation was given. If NEVER AGAIN A PAP because of the age (85), why does Medicare pay for PAP every 2 years irrespective of age. This was never explained.

NEXPLANON®

IUD Insertion / Removal

Dr. Westerband was able to get me in (as a new patient & same day) when my iud became displaced in a rather horrific accident. I had not seen a gyno in 5 years, the last time being the time my iud was originally inserted. My previous gyno was impersonal, unfriendly, and did not warn me of the pain of the insertion or the excruciating pain that would follow. She inserted the iud and that was it, no follow up, nothing. When I saw Dr. Westerband she immediately made me feel at ease. I could tell she cared about me and took the time to ask me thorough questions about what had happened and how we wanted to proceed. She swiftly removed the displaced IUD and got me in just a few days later to get a new one inserted. I was terrified. I was traumatized by the tremendous pain the first time and frankly almost didn't want to have another one again. Because of the experience I had on hormonal birth control, Dr. Westerband and I decided it would be a good idea to use a copper iud again. When she came in I expressed how nervous I was and she proceeded to talk me through the entire process. She told me exactly when to breathe, what the pain would be like, and exactly how much longer it would be. The thirty second procedure went by in a flash and although painful, I felt comforted and cared for which was exactly what I needed. At my follow up I expressed tremendous gratitude for her honesty and care. I look forward to coming back to Dr. Westerband for any and all gynecological appointments moving forward.

New Patient Visit

felt like a number. I tried to tell Dr I've had many blood tests over the last few months and she still wanted more .I don't feel she even read the reports I brought with me. The nice RN spent more time with me then the Dr. Asked if I should give the reports to her or Dr. RN took them. Dr didn't even touch on the report of thickening of my uterus. What caused it, tamoxifen I'm on or what ?? I still do not know. She ordered another ultrasound in 2 months. She had 2 reports already. PET scan and ultrasound from ACPNWImaging. Dr asked if I had pain, I said more like discomfort and she was out the door. I don't need my hand held but I did expect to be ask if i had any questions. Dr didn't even ask.

Annual Well Woman Exam

Dr. Westerband's staff is friendly and were certainly concerned about patient well-being with their temperature scan, social distancing, and clean pens. I was called back in a timely manner. Dr. Westerband is professional and caring. She offers tests based on my family history, always makes sure my prescriptions are up to date, and takes the time to chat with me about my health. I never know how long a doctor's appointment is going to take (regardless of what doctor I am seeing), so it was nice to be in and out so quickly. Taking off from work can sometimes be tricky.

Office Visit / Follow-up

Post-Partum Appointment

Dr. Westerband is an efficient and knowledgeable professional. I am always happy to see her and have been since the my first appointment back in 2012.

Annual Well Woman Exam

Fast and clean.

OB Care

Excellent doctor.

Office Visit / Follow-up

Always answers every question and explains everything.

New Patient Visit

She didn't spend more than 5 minutes with me. She made her assessment prior to inspecting. She was walking towards the door as I was still asking questions. She didn't take the time to fully understand my symptoms and seems like she just wrote me off.

IUD Insertion / Removal

She tried to convince and push me to not get it taken out. I had previously had a pap that came back that I was allergic to the copper iud my cervix and VERY swollen to the touch and causing a ton of issues. I wasnt asking for more medical advice or for her to even tell me her professional opinion i just wanted the copper iud OUT

New Patient Visit

I felt as though the nurse and doctor were rushing me through the appointment and not listening to my concerns. I was also brushed off about my concerns around my cycles due to nursing my daughter.

Gynecological Problem Visit

Never a long wait. Dr. Westerband is thorough.

Annual Well Woman Exam

Friendly, professional, compassionate, efficient service from beginning to end.

Gynecological Problem Visit

My concerns were addressed.

Annual Well Woman Exam

Quick, easy efficient- could have done without filling out paperwork as nothing has changed but overall office was fine.

Obstetrical Appointment (routine)

When I advised the medical assistant of lower pressure Dr. Westerband checked me right away.

Annual Well Woman Exam

Staff is great, always helpful.

Obstetrical Appointment (routine)

SLOW TO CHECK IN. Girl behind 3' counter pulled her face mask aside to sneeze loudly into the air. Felt rushed during exam. Too many appointments crammed into time frame. When I said to the employee who sneezed, oh i thought masks were supposed to CONTAIN the sneezes, she said, "It didn't feel right.' WHAT??!

Annual Well Woman Exam

Everyone courteous, doctor courteous and thoughtful.

New Patient Visit

The MA didn't take any of my meds down. I felt very rushed by the doctor. I felt just as lost about my concerns as when I walked in. I showed the doctor my labs and all I got was lose some weight. I just feel like I should see another doctor for a second opinion

Obstetrical Appointment (routine)

Dr. Westerband is so kind, she makes me feel comfortable, shows care and is efficient. I appreciate our time together.

Gynecological Problem Visit

Friendly front desk staff and doctor's assistant. Doctor was on time. I appreciate Dr. Westerband's professional demeanor while she also appears friendly and interested in me. I trust Dr. Westerband's expertise and I feel comfortable in her care.

Annual Well Woman Exam

Love how quick Dr. Westerband is with appointments.

Gynecological Problem Visit

People were all nice. Doctor calmed me during procedure.

Annual Well Woman Exam

Dr. Westerband has been providing quality care for our family since 2010. She is always friendly and easy to talk to about issues. She also speaks French which is a great asset for our family and the community.

Obstetrical Appointment (routine)

I am always satisfied with her.

Obstetrical Appointment (routine)

All of my current questions were answered.

Annual Well Woman Exam

I didn't have to wait. Dr. W went through my current status, was detailed and to the point. Answered all my questions, got the exam done, and even managed to get me a mammogram without having to come back for it. Fast and efficient, just as it should be!

Annual Well Woman Exam

She was honest and answered all my questions.

Obstetrical Appointment (routine)

Didn't have to wait long, both nurse and doctor explained everything perfectly in a way I could understand. Westerband sat down and asked if I have any questions which made me more comfortable than if she were to ask that on her way out.

Annual Well Woman Exam

She was very thorough, and professional during the exam.

Office Visit / Follow-up

I've seen Doctor Westerband for several years and she's always been amazing. Answers all my questions.

Annual Well Woman Exam

Thanks

Obstetrical Appointment (routine)

Dr. Westerband spends time with me to address any potential concerns. This is the second pregnancy she has been my doctor for and she cares about my experience and how I am feeling.

Obstetrical Appointment (routine)

Dr. Westerband is very kind and patient but also straight to the point with any questions you may have.

Obstetrical Appointment (routine)

Dr. Westerband has a lot of experience and is very thorough.

Obstetrical Appointment (routine)

I appreciated Dr. Westerband's calm and encouraging demeanor.

Gynecological Problem Visit

Doctor followed up with results and plan promptly.

Gynecological Problem Visit

Dr. Westerband is amazing, efficient, through and answered all my questions and concerns.

New Patient Visit

Everyone was nice, the wait time wasn't long and the Doctor was pleasant.

Obstetrical Appointment (routine)

It always seems like an extremely short visit, less than 5 minutes. Like she's rushing onto another patient. It would be nice if she gave some sort of insight or advice on what to expect/avoid since this is my first pregnancy. My baby has been diagnosed with a cleft lip and palate, it would be helpful if she shared what she knew on the subject and what to expect with surgeries and other complications that might occur.

New Patient Visit

The doctor seemed very rushed. As a new patient, I thought she would have sat down and gone over my health history. After she examined me, she gave me a pamphlet about a cancer screening test and then she started walking out the door. I had to ask for a new prescription as she was leaving and gave me no time to ask her any questions.

New Patient Visit

Exam was for overactive bladder. Doctor said the only solution was surgery. I asked about medication and she said there wasn't any. When I got home I found over a dozen medications listed. Took urine sample in open cup placed on window sill with at least 6 other uncovered cups. As far as I know, no test for UTI was done.

Annual Well Woman Exam

I've seen Dr. Westerband for years and she is terrific. Kind, professional, upfront and helpful. I feel comfortable asking her anything and she goes out of her way to be helpful. For example, I'm now 40 so she recommended I start routine mammograms and walked me over to the receptionist to make sure I was taken care of. Many doctors will just leave you in the room for someone else to take care of.

Obstetrical Appointment (routine)