Catherine M. Westerband, MD, FACOG

No long wait Courteous staff Caring Dr

07/12/2021

I absolutely LOVE Dr. Westerband! She is always so pleasant and encouraging and kind hearted. I can't say enough good things about her and am so blessed to have her as my doctor.

07/10/2021

The doctor and her ass't listened.

07/04/2021

I could tell that Dr. Westerbrand knew exactly what to do and how to do it. I also liked the efficiency of the process.

06/11/2021

Dr Westerband spent plenty of time with me, listened to my concerns, provided sound advice, was professional without being cold and indifferent. I'm fortunate to have her as my health care professional.

06/11/2021

I always love Stephanie and Dr. Westerband. Kind, quick, compassionate.

06/09/2021

very professional and helpful answerng my questions and concerns

06/01/2021

Exam / Check-up

[The patient chose not to leave a comment.]

05/29/2021

Way too much paperwork to complete (some repetitive). Spent 1 hour after scheduled appointment time to finally be called in to see doctor.

05/27/2021

I found all the staff to be very pleasant. I enjoyed meeting Dr. Westerband. Felt she was interested in me, answered all my questions. Very positive first visit.

05/21/2021

Love when appointment is on time! Medical assistant is happy, kind and fast. Dr. Westerband is always thorough, answers my questions is kind and also fast.

05/19/2021

The staff is always wonderful and caring. I had misplaced my mask before arriving and I am vaccinated but I asked before entering anyway and they were kind enough to fill me in on their policy and provide me with a mask so that I could be seen.

05/16/2021

Yes, appointment was quick, and uneventful. Dr. was informative and kind.

05/02/2021

I had a positive experience a year ago with Dr. Westerband. She was warm, answered questions, and was affirming regarding the possibility of my ability to have children in the future despite being older than most women seeking to do so. I could have gotten an appointment at least a month earlier if I saw another practitioner, but being that I liked Dr. Westerband the year before (and even thought she would be a wonderful physician should I try to have a family later), I waited to get an appointment with her. The appointment was impersonal, rushed, and there was barely time for questions. When I mentioned something about hoping I would have a child later, this time she curtly replied this ability exponentially decreases. When I got in my car, I teared up. I no longer feel there is a need to have future appointments with Dr. Westerband.

05/01/2021

Quick and informative

04/29/2021

Visits with Dr. Westerband are smooth, efficient, constructive and/or helpful.

04/28/2021

Dr was too quick to ask any questions. I was only able to hear the babies heart beat for less than 30 seconds. Would like more one on one time with dr.

04/28/2021

The front desk staff forgot to notify anyone that I was there and had finished my paperwork, so I waited for over an hour. Once someone realized that I had been there for a long time, I was finally taken back, but the whole experience felt rushed, and the concerns that I wanted to discuss felt brushed aside. This was an appointment that I was feeling very vulnerable about, and I left the clinic feeling like I did not matter to those working here. I realize that my experience does not reflect on everyone's experience here, but it really impacted me.

04/28/2021

The office staff and nurses are great, but the doctor herself isn't very personable and does not try to build a relationship. She hardly says anything or asks questions. It's an uncomfortable, unwelcoming feeling and environment and not conducive to an open patient-doctor relationship. She is such a huge change from a previous gynecologist I had, who is now retired, who spent a lot of time explaining things and building rapport.

04/28/2021

The doctor is always direct and I like that.

04/27/2021

Colposcopy

Staff was friendly, quick and appt on time. Doctor was very nice, gentle and comforting.

04/27/2021

Dr. Westerband is always kind answers my questions and listens if I have concerns.

04/27/2021

The doctor came in and basically handed me a business card. She didn't want to really talk to me about it. I am having infertility issues and she was like no help here bye bye.

04/27/2021

The visit lasted in all 3 min and 30 sec. The doctor didn't seem the care enough to spend the time to discuss anything. I was given pills and told "see you in 3-4 months".

04/20/2021

Dr. Westerband was kind and made me feel comfortable. She was knowledgeable and efficient as well.

04/16/2021

Efficient, friendly and organized.

04/15/2021

The doctor (WESTERBAND) doesn't explain much or say much if you don't bring on the questions-not very informative.

04/11/2021

Everyone was very professional and respectful.

04/06/2021

Dr. Westerband was very kind and answered my questions.

04/06/2021

I went in so we can try to figure out what is wrong, or what it's not through the process of elimination. What I had started out as a U.T.I. which started on March 11th. The first round of antibiotics didn't seem to help, so my PCP prescribed another antibiotic. This, too, didn't clear things up. I was advised to see an urologist, but the female urologist they recommended was booked well into May. That office suggested I see a gynecologist to rule out any gynecological problems. After calling around, I was able to make an appointment with Dr. Westerband. What a disappointment! She didn't even examine me; she never even touched me! She said that she would not do an internal exam. Instead, she had me fill out a questionaire for I.C. and left the room. We she came back in, I said that I needed help with some of the questions. She ignored me, added up the (incomplete) total and said that I didn't have I.C. How would she or I know if I didn't complete the questionaire? During this visit, she asked in passing if I had vaginal dryness. I said that sometimes, but that my husband and I use KY jelly to alleviate the problem. She then "ran" with this and suggested I use vaginal estrogen suppositories every night for 2 weeks and then twice a week for several months...possibly much longer. I didn't go in for a vaginal dryness problem, yet I walked out with lots of samples and a prescription for Imvexxy. I wanted an internal exam to see if she could see or feel anything unusual or to rule things out. (Maybe we wouldn't have figured out what the problem was, but we should have been able to figure out what it wasn't...thus the process of elimination.) This visit was useless and a waste of my time and money!!!! : (

04/04/2021

Put on antibiotic still no difference. Have 1 more day to see.

03/29/2021

Easy to make appointment and was seen promptly.

03/18/2021

Follow-up

Doctor's assistant spent more time with me and took relevant information. Doctor was quick and uninterested, obviously having a bad day, unlike past visits.

03/18/2021

Comfortable environment and friendly service from the staff. Catherine made me feel comfortable answered my question that I had asked. Was very professional and yet very kind.

03/16/2021

The doctor was so warm and I felt like she was as excited as I was about my baby. Really a sweet experience.

03/11/2021

I feel like my concerns were completely disregarded and minimized. Instead of listening to me, she told me I was stressed out and should relax at night. She also had no idea I hadn't seen her before, she kept referring to "the last time she saw me". The equipment was inserted and was too hot. I only get one visit a year and now I have to wait another year to get my questions answered if I can find another Dr

03/10/2021

Dr. Catherine Westerband took her time with me, listened very carefully all my concerns and was able to provide the information I needed. I am very pleased with her and the staff also, everyone in the clinic treated me very good.

03/04/2021

Pessary Insertion / Removal

I have a job...like everyone else. The dr was 45mins late to my appt.

03/03/2021

I am seen shortly after I arrive. Stephanie is always friendly. The room is set up prior to my arrival. Dr. Westerband performs the procedure with care and I am ready to return home.

03/02/2021

Wait time was short.

03/02/2021

Very professional clean and quick service. All staff is very friendly.

02/16/2021

Reception was friendly and efficient. Dr. Westerband listened to my problem, I felt much better after my consultation with her and appreciate her help to find a doctor that can help me with my urinary problem.

02/14/2021

The office staff is always polite and friendly. Dr. Westerband always takes the time to answer any questions you might have.

02/12/2021

She explains things well. Got another exam visit scheduled.

02/04/2021

Catherine Westerband, M.D. is the best gynecologist I could ever wish for. She is patient, kind, thorough, doesn't rush her patients out the door, and is a good listener.

02/02/2021

Dr. Westerband showed care and concern for me. She listened and explained some treatment options. She was kind and professional. Front desk staff helpful and friendly.

02/02/2021

The office is clean, easy to navigate and a positive experience overall. The staff and Dr. Westerband are caring and responsive. I felt heard and appreciated.

01/31/2021

Dr. Westerband is always very careful and patience in everyone of my visits.

01/31/2021

Follow-up

She was able to reassure me that my pregnancy was going well.

01/30/2021

I had to wait for nearly an hour and a half for the provider to see me all of 5 minutes.

01/27/2021

Efficient pre-exam interview. Dr. was on time and quick with exam. Staff was generally friendly and efficient. Covid protocols were good.

01/27/2021

I received my annual Pap smear but felt totally rushed and just a number. I think my doctor was in the room a total of three minutes and that included doing the Pap.

01/16/2021

She seems disconnected to me. No bedside manner.

01/13/2021

I love the Dr. !

01/12/2021

Very friendly service.

01/11/2021

Dr. Westerband is wonderful!

01/07/2021

Always very kind.

12/29/2020

Pessary Insertion / Removal

I was highly satisfied with my appointment with Dr. Westerband. She greeted me with warmth and interest in how I was doing and if I had any issues.

12/23/2020

She took care of me medically

12/23/2020

My appointment was at 9:10. I sat in the room until 9:47. I told myself at 9:50 I was going to leave. Dr Westerban came in at 9:47 asking me to put my feet in the stirrups as she was walking through the door. By 9:51 she was done and out the door. I have never had such a rushed, impersonal doctors exam in my life. I will not be returning to see her.

12/17/2020

This was my first appointment with Dr. Westerband. I have been with Dr. Kahler for years. I really liked her and felt very comfortable with her. I like her bedside manner and approach. I believe we are a good fit.

12/15/2020

I love Dr. Westerband. I am always well taken care of when I go to your office.

12/02/2020

The time the doctor spent with me was too short. I had problems and she walked into the room and said you have problems but you are here for wellness so we can either address the problems or do your annual. I felt like just a number not a patient.

11/30/2020

Dr. Westerband is kind, patient and makes you feel relaxed.

11/21/2020

Dr. Westerband was in the room with me for maybe a total of 4 minutes. She very quickly examined me and told me she did not see anything wrong, which I know I have had a problem for 2 weeks now, I was trying to get a confirmed answer and options as to how to move forward. It was not until she said there was nothing wrong that I showed her a picture of what had been going on. At that she gave me a name and number of a Doctor that could help me with what was happening.

11/10/2020

Pessary Insertion / Removal

Pleasant staff, prompt service.

11/10/2020

Facility was clean, appeared to be following CDC guidelines. Staff efficient getting me signed in and getting to a room. Doctor on time, procedure completed without difficulty. Rescheduled for next appointment.

10/30/2020

I did not have to wait long for the appointment. I was happy that most forms were available online to fill out before hand. Dr. Westerband took time to ask about my family and how we are all doing.

10/27/2020

They were able to get me in next day for an appointment.

10/27/2020

Very quick, friendly, efficient.

10/25/2020

Facility is clean, short wait time, staff is friendly, Doctor W. is very nice and personable....explains things well.

10/23/2020

I love Dr. Westerband she is quick yet thorough. Her personality makes my appointment that much more to look forward to.

10/21/2020

I was greeted in a professional manner. My waiting time was only 10 minutes. I like the direct approach of the doctor and the MA was also very helpful.

10/20/2020

Dr. Westerband was very friendly & informative.

10/20/2020

The appointment went as anticipated

10/16/2020

The wait time was minimum and the personnel was courteous.

10/15/2020

Got in in a timely manner, little wait time in waiting room, doctor was great.

10/13/2020

Dr. Westerband has great bedside manner. Every time I go to the north location the front desk and check out are super friendly. This time around I found it really convenient that they have an in-office lab.

10/11/2020

Doctor was good. Appointment time was behind at least 30 minutes.

10/09/2020

As a first time mom, this being my first pregnancy, it was hard not to have my husband as part of the appointment. Understandable with the current situation of COVID. I asked if I could phone call or video call my husband in as he waited in the car, but was told by the doctor that she felt uncomfortable with that. Going through this process for the first time, not having any previous experience with pregnancy, or knowing what to expect especially without my support system was very uncomfortable for me. However, the office staff and nurses were very kind and considerate.

10/08/2020

Dr. Westerband is very nice and kind and she took the time to answer all my questions/concerns.

10/08/2020

Went in for an annual, but didn't even get my breasts examined. Still don't have my results on my pap. When I asked her about a concern I had, she sat what looked like very purposefully. Once, I asked my first question, she was quick to push medicine just like another doctor in this practice. Then left so fast, I didn't even get to ask my second question. Didn't even know why she walked out. I got dressed because I was so confused to what was going on. I could have literally walked past and out the door and she would not have noticed. I figured no, stay and see what she says. I heard her say where did she go?! Did she leave? I said, I am right here. Doctor signed me up for an ultrasound and said schedule an IUD after the ultrasound. I had this office calling saying the IUD was already approved by my insurance after 1 week. I really felt like I had no say in MY treatment.

10/07/2020

I had expectations for at least some introduction and/or welcome since I was a new patient to her. I found her abrupt and rushed. I think her medical opinion was accurate but the experience, all of 5 minutes was lacking.

10/05/2020

Felt like doctor was in a rush and besides my annual, i was there for issues I've been having and waited 2 months to be seen. Those issues i didnt get to discuss and i had asked to be tested for everything there was no blood work done when the MA said it needed to be done for HIV and HepC testing.

10/04/2020

Quick IUD surgical removal. No pain. Very informed about the removal made me feel comfortable with everything.

10/04/2020

Dr. Westerband is very thorough and listens to her patients.

10/02/2020

I experienced post menopausal bleeding. No one offered any information on what causes might be, what to look out for in the future, no reassurances at all. The nurse assistant said that Dr. W. "usually" would do a biopsy and got the tools out. Dr. W. rushed in and asked me to lay back, put the speculum in and took the sample. There was no talking about my symptoms, anxieties, or other concerns. She left as soon as she put the speculum in the bin under the sink without even closing the cabinet. I asked if she was going to feel for a tumor or cyst, and she said no, the test was all she needed. She said she would call with results, but didn't even tell me when I could expect them. I asked if I needed to make a follow up appointment and she said no. I felt like I was a bother to them.

10/02/2020

Dr. Westerband took her time with me to answer my questions, which helped ease my anxiety about upcoming surgery.

10/01/2020

Dr. Westerband addressed all the concerns that I had.

09/30/2020

While my doctor was very professional and polite I felt rushed and a bit like a number. The dialogue was very surface and it didn't feel warm or inviting.

09/30/2020

I thought the level of care was demonstrated with Dr. Westerband by being open and frank. She listened to my questions and gave her honest opinion with hesitation. I left feeling like I had a great appointment where she was not being rushed and gave of her time freely.

09/30/2020

IUD Insertion / Removal

Dr. Westerband is incredibly knowledgeable, patient and understanding. Everyone I have encountered at the office is so friendly and helpful

09/29/2020

Dr. Westerband cleared her schedule in order to see me. I was able to get an appointment right away.

09/28/2020

NEXPLANON®

09/27/2020

The doctor spent only 3-4 minutes giving me my annual wellness exam.

09/27/2020

Dr. Westerband wrote in her evaluation: NO NEED FOR PAP OR COLPO EXPLAINED TO PT / NEVER AGAIN A PAP This was not explained to PT during the visit. After written inquiries only an incomplete explanation was given. If NEVER AGAIN A PAP because of the age (85), why does Medicare pay for PAP every 2 years irrespective of age. This was never explained.

09/27/2020

NEXPLANON®

09/27/2020

IUD Insertion / Removal

Dr. Westerband was able to get me in (as a new patient & same day) when my iud became displaced in a rather horrific accident. I had not seen a gyno in 5 years, the last time being the time my iud was originally inserted. My previous gyno was impersonal, unfriendly, and did not warn me of the pain of the insertion or the excruciating pain that would follow. She inserted the iud and that was it, no follow up, nothing. When I saw Dr. Westerband she immediately made me feel at ease. I could tell she cared about me and took the time to ask me thorough questions about what had happened and how we wanted to proceed. She swiftly removed the displaced IUD and got me in just a few days later to get a new one inserted. I was terrified. I was traumatized by the tremendous pain the first time and frankly almost didn't want to have another one again. Because of the experience I had on hormonal birth control, Dr. Westerband and I decided it would be a good idea to use a copper iud again. When she came in I expressed how nervous I was and she proceeded to talk me through the entire process. She told me exactly when to breathe, what the pain would be like, and exactly how much longer it would be. The thirty second procedure went by in a flash and although painful, I felt comforted and cared for which was exactly what I needed. At my follow up I expressed tremendous gratitude for her honesty and care. I look forward to coming back to Dr. Westerband for any and all gynecological appointments moving forward.

09/26/2020

felt like a number. I tried to tell Dr I've had many blood tests over the last few months and she still wanted more .I don't feel she even read the reports I brought with me. The nice RN spent more time with me then the Dr. Asked if I should give the reports to her or Dr. RN took them. Dr didn't even touch on the report of thickening of my uterus. What caused it, tamoxifen I'm on or what ?? I still do not know. She ordered another ultrasound in 2 months. She had 2 reports already. PET scan and ultrasound from ACPNWImaging. Dr asked if I had pain, I said more like discomfort and she was out the door. I don't need my hand held but I did expect to be ask if i had any questions. Dr didn't even ask.

09/24/2020

Dr. Westerband's staff is friendly and were certainly concerned about patient well-being with their temperature scan, social distancing, and clean pens. I was called back in a timely manner. Dr. Westerband is professional and caring. She offers tests based on my family history, always makes sure my prescriptions are up to date, and takes the time to chat with me about my health. I never know how long a doctor's appointment is going to take (regardless of what doctor I am seeing), so it was nice to be in and out so quickly. Taking off from work can sometimes be tricky.

09/24/2020

09/24/2020

Post-Partum Appointment

Dr. Westerband is an efficient and knowledgeable professional. I am always happy to see her and have been since the my first appointment back in 2012.

09/22/2020

Fast and clean.

09/20/2020

OB Care

Excellent doctor.

09/18/2020

Always answers every question and explains everything.

09/17/2020

She didn't spend more than 5 minutes with me. She made her assessment prior to inspecting. She was walking towards the door as I was still asking questions. She didn't take the time to fully understand my symptoms and seems like she just wrote me off.

09/16/2020

IUD Insertion / Removal

She tried to convince and push me to not get it taken out. I had previously had a pap that came back that I was allergic to the copper iud my cervix and VERY swollen to the touch and causing a ton of issues. I wasnt asking for more medical advice or for her to even tell me her professional opinion i just wanted the copper iud OUT

09/16/2020

I felt as though the nurse and doctor were rushing me through the appointment and not listening to my concerns. I was also brushed off about my concerns around my cycles due to nursing my daughter.

09/15/2020

Never a long wait. Dr. Westerband is thorough.

09/15/2020

Friendly, professional, compassionate, efficient service from beginning to end.

09/15/2020

My concerns were addressed.

09/15/2020

Quick, easy efficient- could have done without filling out paperwork as nothing has changed but overall office was fine.

09/15/2020

When I advised the medical assistant of lower pressure Dr. Westerband checked me right away.

09/14/2020

Staff is great, always helpful.

09/11/2020

SLOW TO CHECK IN. Girl behind 3' counter pulled her face mask aside to sneeze loudly into the air. Felt rushed during exam. Too many appointments crammed into time frame. When I said to the employee who sneezed, oh i thought masks were supposed to CONTAIN the sneezes, she said, "It didn't feel right.' WHAT??!

09/10/2020

Everyone courteous, doctor courteous and thoughtful.

09/03/2020

The MA didn't take any of my meds down. I felt very rushed by the doctor. I felt just as lost about my concerns as when I walked in. I showed the doctor my labs and all I got was lose some weight. I just feel like I should see another doctor for a second opinion

09/02/2020

Dr. Westerband is so kind, she makes me feel comfortable, shows care and is efficient. I appreciate our time together.

09/01/2020

Friendly front desk staff and doctor's assistant. Doctor was on time. I appreciate Dr. Westerband's professional demeanor while she also appears friendly and interested in me. I trust Dr. Westerband's expertise and I feel comfortable in her care.

08/29/2020

Love how quick Dr. Westerband is with appointments.

08/28/2020

People were all nice. Doctor calmed me during procedure.

08/27/2020

Dr. Westerband has been providing quality care for our family since 2010. She is always friendly and easy to talk to about issues. She also speaks French which is a great asset for our family and the community.

08/26/2020

I am always satisfied with her.

08/26/2020

All of my current questions were answered.

08/26/2020

I didn't have to wait. Dr. W went through my current status, was detailed and to the point. Answered all my questions, got the exam done, and even managed to get me a mammogram without having to come back for it. Fast and efficient, just as it should be!

08/25/2020

She was honest and answered all my questions.

08/25/2020

Didn't have to wait long, both nurse and doctor explained everything perfectly in a way I could understand. Westerband sat down and asked if I have any questions which made me more comfortable than if she were to ask that on her way out.

08/23/2020

She was very thorough, and professional during the exam.

08/21/2020

I've seen Doctor Westerband for several years and she's always been amazing. Answers all my questions.

08/20/2020

Thanks

08/19/2020

Dr. Westerband spends time with me to address any potential concerns. This is the second pregnancy she has been my doctor for and she cares about my experience and how I am feeling.

08/17/2020

Dr. Westerband is very kind and patient but also straight to the point with any questions you may have.

08/16/2020

Dr. Westerband has a lot of experience and is very thorough.

08/14/2020

I appreciated Dr. Westerband's calm and encouraging demeanor.

08/14/2020

Doctor followed up with results and plan promptly.

08/14/2020

Dr. Westerband is amazing, efficient, through and answered all my questions and concerns.

08/13/2020

Everyone was nice, the wait time wasn't long and the Doctor was pleasant.

08/12/2020

It always seems like an extremely short visit, less than 5 minutes. Like she's rushing onto another patient. It would be nice if she gave some sort of insight or advice on what to expect/avoid since this is my first pregnancy. My baby has been diagnosed with a cleft lip and palate, it would be helpful if she shared what she knew on the subject and what to expect with surgeries and other complications that might occur.

08/11/2020

The doctor seemed very rushed. As a new patient, I thought she would have sat down and gone over my health history. After she examined me, she gave me a pamphlet about a cancer screening test and then she started walking out the door. I had to ask for a new prescription as she was leaving and gave me no time to ask her any questions.

08/10/2020

Exam was for overactive bladder. Doctor said the only solution was surgery. I asked about medication and she said there wasn't any. When I got home I found over a dozen medications listed. Took urine sample in open cup placed on window sill with at least 6 other uncovered cups. As far as I know, no test for UTI was done.

08/10/2020

I've seen Dr. Westerband for years and she is terrific. Kind, professional, upfront and helpful. I feel comfortable asking her anything and she goes out of her way to be helpful. For example, I'm now 40 so she recommended I start routine mammograms and walked me over to the receptionist to make sure I was taken care of. Many doctors will just leave you in the room for someone else to take care of.

08/06/2020