Doctor Latham is very experienced and well knowledgeable.
Kind, explained everything
The text message reminders and online check in make everything so easy. Wait times were short. Office is organized. Provider is a great listener and makes me feel so comfortable.
I was able to get appointment right away. All of my concerns were addressed
Wonderful bedside manner. I was nervous and Dr. Elmira and the nurse took the time to ease my mind and make me comfortable,
Everyone was so kind and explained the procedure and made me feel at ease.
My surgery went very well. No complications. Dr. Kulwa is very knowledgeable. Great "bedside manner". I always feel cared for and reassured I leave from my appointments.
Elimira, took her time to listen to my concerns and offered both medical and holistic treatment options.
Vicki is awesome. Everyone in the office is kind and helpful.
The staff was pleasant and friendly.
I had to wait for over 45 minutes for the doctor to come into the examination room, and no one told me why. I was putting my clothes back on and getting ready to leave when the doctor came into the examination room
I feel more comfortable about my up coming surgery after talking with her.
Elmira Powell was very professional. She listened to and answered all my questions. She also showed sincere concern for my well-being.
Moderate wait time, questions answered.
Both the nurse and doctor were so nice. Explaining everything fully and just a great soothing demeanor
Dr. Rivard listens attentively, presents facts for answers, and displays true patient care.
Long wait times in lobby and long wait time for provider to come in the room.
Vicki was very nice and addressed my concerns.
Dr. Roberts is friendly and knowledgeable, she offered her medical advice and guidance.
Dr. Dillard is great doctor. She has always make sure her patients(me) is okay.
Dr. Pinn was very detailed about the process. Was prepared with success rate numbers. Explained all of the potential things that could occur. At the same time reassured me with her personal success rate.
Every contact person was engaging and pleasant.
Vicki is very patient and reassuring. She takes time out and listens to the patient and reviews charts as needed.
Dr. Rivard always comes across as caring and really listens to my questions and concerns. I never feel hurried when I have an appointment with her and feel that I have her undivided attention. I never have to worry about whether or not she is looking out for my best interest.
Dr Dillard was patient and answered all my questions, and made sure I had my mammogram up to date. Dr. Dillard is very caring, and nice. Great Dr.
I am satisfied with my experience because everyone is very nice and friendly .
I have been a patient since 1997. I wouldn't see anyone besides Vicki Latham, she has always been genuine, kind and caring.
Incredibly quick, impressive lack of discomfort, friendly conversation.
Vicki is great. She listens to my concerns and provides solutions. She never keeps me waiting long.
Vicki is the consummate professional and makes it clear what we are discussing, always confirms if I understand before moving on, and discussed next steps. She also genuinely cares about the patient's physical and mental health.
The staff was friendly and professional!
Dr. Rivard and the the nurses were wonderful
Dr. Roberts is thorough and compassionate.
Came early and got me in and out quick.
Dr. Rivard always explains everything to me in detail that is going on. She listens to my concerns and helps me plan the best course of treatment.
She was very informative and didn't rush me.
She is communicative, friendly, informative and reassuring.
Vicki is amazing at her job. She really cares about her patients. She's very thorough, and takes the time to really explain things. 10/10 would recommend!
Appointment was right on time. Any questions asked were fully answered with detail.
Vicki Latham has wonderful bedside manner, makes me feel comfortable and never feels rushed or hurried.
Dr. Pinn let me ask all types of questions to ease my mind. And made sure I have all the answers.
1. Almost an hour passed from the time I was scheduled to the time seen for both mammogram and screening. 2. Filled out the paper work online only to have to answer the same questions because it didn't go through on your computer system.
Doctor Dillard was very professional and nice.
Dr. Rivard answered every question I had before I asked them. So very thorough, and positive about everything she offered.
This was my first appointment with Dr. Roberts and did not know my medical history. So I felt a disconnect in what I was saying and how she received it.
Dr. Pinn actually listens to my concerns and thoughts and together we came up with an action plan.
The check-in was quick and efficient. The staff and nurses were very professional and kind. I felt comfortable and relaxed. I received quality care and felt that I was important.
Took time to explain the pros and cons of the medication that I was being prescribed and talked about her own experience with weight management. She was relatable to my own experiences.
I was very nervous but Dr. Roberts was amazing and made me feel very comfortable and explained everything very well.
I have a great Doctor who always takes her time, explains what she's doing and answers any questions I may have.
Dr. Roberts was professional and explained everything in language I can understand. She answered my questions when I did not understand.
I felt comfortable with Dr. Roberts and it was fairly quick.
Dr. Roberts was very knowledgeable about my issue and always gives the best recommendations.
The wait time was nowhere near what it was before. And Dr. Roberts spent quality time talking to me about my issue and resolutions.
MD Kulwa was awesome, took the time to listen to any concerns I had other than what was on file. Staff was friendly overall.
I wasn't highly satisfied because of the initial wait time...other than that everything and everyone were professional, friendly & courteous.
Having my significant other there with me during an important day of our lives.
The doctor and nurses were very supportive and explained the procedure in a way that I could understand.
Dr. K is always pleasant and informative.
Even though It took an hour for me to be seen, when I was seen, she was delightful and attentive.
Dr. Rivard is knowledgeable, does her research and listens to her patients.
The online check in was efficient, the COVID-19 precautions made me comfortable with being in the office, the wait time was short, and Dr. Dillard is so caring and attentive.
She was extremely patient and answered all of my questions and addressed all of my concerns thoroughly.
Dr. Dillard takes the time to answer my questions so that I understand.
Dr. Kulwa is always so professional and shows she cares as well as the nurses there.
Dr. Dillard is always prompt and thorough. I appreciate her listening and caring about my concerns while creating plans together to improve my health.
Dr. Kulwa is so caring, truly listens & things of all possible solutions to any issues that may be going on.
It's an annual. I am neither satisfied or unsatisfied. It's just something I have to do.
I felt generally unlike I usually feel when I visit - kind of rushed through? Might have been an "off" day for staff. Busy, etc. for them,
Satisfied with procedure. All questions were answered.
Dr. Kulwa listened to me voice my concerns in a previous appointment and ordered blood work and an ultrasound. My last appointment was her going over my results. She actually took the time to discuss everything with me and let me ask questions. I always felt rushed with other gynecologists but Dr. Kulwa definitely made me feel like she cared.
Dr. Kulwa was able to provided me with options that could possible help with the current issues I am having.
Very caring and professional. Staff as well.
Long standing patient, new doctor, great 1st experience meeting her.
All of my concerns were addressed and she made me feel comfortable about my decision regarding birth control and how I would be moving forward.
Dr. Rivard always takes an appropriate amount of time to answer any questions or address any concerns I may have.
Dr. Dillard listened to all of my questions and gave me answers.
Staff was very pleasant. Dr. Pinn was especially caring showed concern and had the greatest attitude ever
Everyone was friendly and cordial.
Dr. Rivard is so caring and thorough. I always feel I have her undivided attention in my appointments and she really listens to my questions and concerns.
Doctor was over an hour behind and no one ever informed me of that. The doctor never bothered to apologize or even acknowledge being behind. Apologies cost you nothing..
She is very kind. Great bedside manner. Communicates well with her patients. Listens to all your concerns.
I was prepared for the visit. I was so happy to fill out the paper work online.
Dr. Roberts easy, pleasant and professional manner.
Amazing MD, made me feel very comfortable and I was able to share all my concerns freely.
Extremely long wait time and didn't get seen until after an hour past my initial apportionment.
Everyone kept me informed about what was going to happen. Any questions I may have had they answered and made sure I understood. I was well taken care of from start to end.
Thank you Dr. Roberts for taking your time to listen and help me find comfort with my situation.
First of all the wait time was very short. I had questions and Dr. Roberts took the time to answer all of them to a point of my understanding...that meant a lot.
This was my first time meeting Dr. Kulwa because Dr. Heygood was my previous provider. She made me feel at ease and it was a very pleasant experience. She listened to me and did not rush the appointment.
Dr. Rivard answered all my questions and put my mind at ease about some issues I was concerned about.
Dr. Dillard is always professional and friendly. She is very approachable and makes you feel comfortable during the visit.
Dr. Kulwa was very attentive to issues and I feel she gave me great advice for condition.
From the time I entered the office the front desk staff greeted me and made me feel welcome. I did not wait long. Everyone that was helping to assist me before the procedure was friendly and very competent in their skills and abilities. Everything was very professional done, it was clean, Dr. Dillard was great as well. I would definitely recommend this practice to others.
Dr. Dillard answered all my questions and gave me insightful advice about my hsv results.
Everything was great. My questions and concerns were addressed.
I had several questions prepared and Dr. Roberts took the time to explain everything to my understanding. Also took the time to re-clarify anything I was unclear about.
The wait was entirely too. I was at the office for an hour and a half for something that took about 30 min to do. I heard they were understaffed but a nice portion of my day was taken away. Also it looked like blood was on the light in the examination room. I forgot to mention it to the doctor because I was happy that she had finally came in.
Wonderful bedside manner, my concerns were handled in a timely manner.
Dr. Dillard and her staff are/were just great. She always is extremely considerate and informative. I appreciate the level of care and concern that I experienced during my last visit. Thanks
All questions were answered and staff were very nice
Experienced a wait but otherwise great visit as always.
Very effective detailed appears to care about my overall health.
Dr. Roberts was wonderful! She was patient with my questions and very informative!
My appointment was delayed by 40 minutes as a result of the office being unable to verify my insurance. There was little professional courtesy provided as I was told I would have to pay the full amount for my visit or I would have to reschedule my appointment. I had already waited over 2 months to get in for my annual and I ad to make major arrangements to get into the appointment on that day because of the pandemic. The front office was quite terse and moderately condescending. The billing manager or officer was uninterested in speaking with me even after I requested to speak with her. I assume this was her way of letting me know she was reiterating the sentiment - pay the unexpected amount or leave- as she was not interested in providing any other alternative, so she was not going to waste her time speaking with me.
Dr. Dillard took the time to talk to me as if I was a person with feelings. She listened to me, and appeared to believed everything I told her.
She answered every question I asked.
Dr. Rivard has been my OBGYN for over 10 years. She's amazing. She always asks how I'm doing and she thoroughly answers my questions. I don't feel like "just another patient" when I'm there. She truly cares.
Dr. Rivard is the most caring doctor I have ever been associated with. She is an excellent professional. She always makes you feel like you're her only patient.
I like her professionalism. Took time to listen. Took time to go over my chart.
She explained information and allowed me to ask questions.
Minimal wait time, staff was (as always) courteous and respectful.
I appreciate Dr. Dillard's professionalism, ability to be personable and her knowledge of the information we discussed. I felt comfortable in her presence and I trust the decision we made together.
I was treated well and left my appointment feeling great.
Doctor is an excellent OBGYN. When I have a medical issue she listens to my concerns and she is detailed oriented and she takes detailed notes of what we discuss. Dr. Dillard is Friendly, Patient, Kind and Compassionate. Dr. Dillard is skilled, well trained and she is very Knowledgeable. She knows her Craft. Before I leave Dr. Dillad's office She has an answer to my issue. To me she's highly recommended. Dr. Dillard will be my OBYN until she retires.
All the staff is professional and courteous.
I found the doctor extremely knowledgeable And I am a physician and felt heard and understood regarding my medical concerns.
I could tell that everyone either enjoyed their job or each other. It was nice to be amongst an all-female staff. I felt I could relate to the physicians in a comfortable way.
Dr. Kulwa is very attentive and makes sure she answers all question thoroughly.
My doctor provided me with the answers I was looking for in the questions I asked. She helped me understand certain things a little better as well.
Very thankful to have the option to use the telehealth service. Although getting all the technology in order prior was not necessary intuitive and was not a streamlined process to participate in, my actual appointment was easy to "join" and I felt that I got the same high level of care and help as I do when I have been in the doctor office. Dr. Rivard was thorough, clearly explained my options, and left ample time to discuss my questions and concerns. 10 out of 10 would participate in a telehealth visit again in the future and would recommend to others, as I have many times in the past for in-person appointments. I do really wish I could have had the option to use my computer instead of cell phone for the the appointment.
I waited in the procedure room for 45 minutes before the doctor even came in. Once she came in, Dr. Dillard introduced herself as if she didn't know me and said "nice to meet you" even though she had been my gynecologist for several years. She then stated that she reviewed my chart and saw that I've had this procedure, a colposcopy, done before. I had not. I was confused and she said, "Oh, well you have a history of abnormal pap smears, so usually you would get this done immediately after an abnormal result." She was the doctor who gave me my first pap smear. All of the abnormal results should have HER name of them and she had never even mentioned this procedure to me before. I asked if I was going to get any kind of numbing injection or cream and she answered that she doesn't normally do that, but she could do that if I really wanted it. I said of course, the midwife who recommended this procedure promised I would be numbed. I am not sure she actually numbed me because the procedure was very painful. I feel very neglected by this doctor and would not recommend any patient see her for any reason.
Great conversation. Pleasant dialog.
Friendly staff, and Dr. Rivard's efforts to get to the root cause of my issue. She also spoke reassuringly.
I think that the doctors are experienced and care about the patients that are in the practice.
Dr. Dillard was very personable and attentive to my concerns and questions.
There seems to be a lack of communication among staff members. I almost ended up with two pelvic exams in one visit.
Dr. Dillard is wonderful. She takes the time to check in with you as the patient, to see how you are feeling, not just physically, but emotionally as well. She is a great doctor. Love her.
All the questions I had she was able to answer.
Staff was very friendly and Dr. Pinn was great overall.
Dr. Rivard has always been personable and listens.
Dr. Kulwa was very professional and patient.
Dr. Rivard always takes the time to answer all of your questions, and she is very good at explaining things in a way that is easy to understand.
Dr. Kulwa is an awesome doctor. Her and the staff throughout the facility is very welcoming and professional. She takes her time with patients, listens to their concerns, and she never seems to rush. Like she really genuinely cares for you. The entire staff is this way.
Dr. Roberts is kind, calm and I felt heard and validated. She came up with a plan that I was comfortable with and included me in the decision processes.
[Highly satisfied with] Her calmness and attention.
Dr Rivard was very thorough and paid special attention to detail
Dr. Roberts is very understanding, patient, and kind.
Dr. Pinn was very warm and made me feel comfortable considering it was my first visit with a new gyno!
Compassionate, great information, and very helpful!
[Highly satisfied with] Everyone on the staff--to the person who greets you to amazing Dr. Roberts herself! A positive experience year after year.
I felt comfortable with this provider. The conversation was natural and every was quick and smooth going.
COVID precautions were great. As always the entire staff is friendly and pleasant.
I got in and got out within a reasonable time and everyone I interacted with was friendly and very helpful with any questions/concerns I had.
Dr. Roberts took time to answer my questions, she had read my chart before entering and remembered my history.
My appointment was at 2:30. I was not seen by the doctor until 4:00. I tried to leave and they said she was finally ready. Once I saw the doctor she was with me for only 5 minutes!
Once checked in, the wait time was very short and the staff was very pleasant.
It felt good to know everything is back to normal after giving birth!
I had to wait over 2 hours to see her. My visit was o my 15 min. She didn't tell me what she would change my meds to.
Dr. Rivard and her staff are caring and concerned. She takes the time to make you feel as though you are her only patient.
Kulwa listened to my problem patiently. Normally, I am apprehensive about seeing a new doctor or MD but she made sure I was comfortable. She took the time to explain things and to talk about the next steps to establish the cause of my problem.
Dr. Kulwa was very kind and I was comfortable being around her.
I appreciated the efficiency and how everything (annual, labs, and mammogram) was completed in one visit.
Dr. Rivard always explains everything in detail and makes you feel so comfortable about all that's being done. Love her bedside manner!
The wait process was dissatisfied but after meeting with doctor she was kind and understand and made me feel better about the entire situation. Lady from the back suggested that my child be left outside the office while I went to the back. That was very inconsiderate of her to even suggest. I was not made aware that my daughter could not come when appointment was made nor was I told after I signed into the lobby until 25 mins later when my name was being called. I had to leave and return to office 40 mins later.
The doctor was professional, knowledgeable, took time to listen and caring.
I enjoy her honesty and the genuine sense of care I feel there.
Everything was explained in detail. And everyone was nice and made me feel comfortable.
Takes the time to listen. Cares about all parts of patients physical, mental and emotional health.
This is the second time in the last two visits that I've come in 30 mins earlier and been waiting to be seen an additional 30 mins after my appointment time. I don't like that I as the patient am expected to be on time and possibly miss my appointment or be fined for being late but I always have to wait so long to be seen. It's really frustrating because I'm an on time person and I like to respect people's time and I don't feel like mine is being respected.
Quality of care and service. Dr. Dillard went out of her way to speak with about safety concerns pertaining to the Pandemic, offering a few tips.
Professionalism and genuine concern.
This was my first visit with Dr. Kulwa, after Dr. Haygood retired. I felt comfortable speaking with her and during the exam.
Dr. Pinn was kind and patient. She did a great job with my surgery!! I was very happy with her!
Pinn is an experienced doctor who genuinely cares about her patients.
I felt very comfortable and all my question were answered.
Everyone in the office is always very kind and everything is explained thoroughly during the process.
Flowed smoothly (had mammogram and yearly visit). Pleasant staff.
I waited over an hour for communication that took a couple of minutes. With travel time, this visit cost me a $30 co-pay and approx. two hours of valuable time.
Excellent service from doctor and staff.
Dr. Rivard is a great listener and has a wonderful bedside manner!
Doctor listened and took her time. Didn't feel rushed.
Treated like I was being heard and asked if I had questions for the doctor.
Kulwa is so sweet! Very nice and informative doctor! Genuinely cares about her patients.
Dr. Kulwa was very thorough and patient. She answered all my questions and was very attentive and concerned.
Dr. Kulwa was extremely friendly and knowledgeable and explained the procedure thoroughly.
Dr. Rivard is kind and knowledgeable. I feel comfortable and well informed about my health being her patient.
She was wonderful! Very through! Listened to concerned and addressed issues.
My appointment was at 9 for labs, I arrived at 9. My appt w kulwa was at 9.30, I waited almost an hour as she didn't come in until 10.25 and w no apology for the long wait. After my short visit w her I was then sent to labs. Where I waited another 10 min before getting labs. I could have gotten labs when I got there or the whole hour I spent waiting for kulwa. Not a great experience.
No long wait time in the waiting room or exam room. Everyone was pleasant and Joann rocks!
I was in the lobby an hour before I was called back to be seen.
Dr. Robert is a fantastic doctor. She is very caring and makes sure that her patients feel comfortable. I know it can get very busy, however my appointment was at 4:15 pm and I did not get called back until an hour later. It just seemed like the place was very overbooked, but Dr. Roberts never made me feel rushed so that was great. I had to have my blood drawn and the woman who is doing that was more concerned about leaving then anything else. She didn't even go through the right steps to take my blood. My arm was so sore and bruised after.
This was my first visit/exam with Dr. Rivard. She was most courteous, thorough with my exam, answered all my questions.
Dr. Pinn patiently answered all of my questions and I didn't feel rushed. I feel like I have a better understanding of my options now and know what my next steps should be.
Doctor seemed to be in a hurry. This was our first visit and she didn't take any time getting to know me.
The staff was very friendly and the facility was very clean. Appreciated all the steps taken to keep both patients and staff safe from Covid.
I had two appointments in the same day. One at 9:30 and the other at 10:45 am. I was seen on time for the first one and then I had to wait over an hr. for the second appt. I have been coming here for years and this is the first time I have had to wait for an Hr. It was during a weekday and I took time off of work to get it done. I don't think it was acceptable. They should have come into the room to give me some kind of update or apology. I was very annoyed. I hope this never happens again.
All staff from registration to the doctor were friendly, helpful and kind.
Shows concern for any issues you may have and helps resolve them if they are not in her field.
Appointment was at 3, didn't go into the back until 4 and patients that arrived after me were seen before me and did not leave the office until 5.
I had previously heard great comments about Dr. Rivard, whom I had chosen as my provider, since my previous doctors had retired. Upon meeting her, I was so impressed that she had reviewed my chart and was able to share information that even I had forgotten. She was a joy to meet and she was very expressive in sharing each step of what she would be doing to care for me during the exam. She was able to share information to assist my understanding of necessary preventive procedures and concerns I had about weight loss and staying healthy well into my senior years.
All associates were professional, & extremely courteous.
Dr. Dillard is the best. She always listens and give the most update information/ research to answer any of my questions.
Smooth check in and quick appointment.
The wait time was ridiculous. I spent 2 hours at the office and probably about 15 minutes with my actual doctor. I know things happen and my doctor was awesome. The wait time was just inexcusable.
Staff & Physician showed Excellence, very friendly, knowledgeable and understanding. I will highly recommend to other friends and family members.
I have been seeing Dr. Roberts for many years now. She is always friendly and very knowledgeable. She takes the time to explain things and answer any questions.
Dr. Rivard is caring and very thorough in explaining throughout the exam.
waited 2 hours before seeing the doctor. No nurse stopped to explain that there would be a wait. I was not seen by the intake nurse until 45 minutes after my appointment time.
Dr. Rivard is excellent, as this was my first time seeing her, she gave me the time to express my concerns. She is very professional and took her time to explain everything to me, her bedside manner is exceptional. I am very happy to have her as my new gynecologist.
Dr. Roberts is very thorough and efficient.
Professional and friendly service.
Doctor was attentive, friendly and informative.
The mammogram tech is exceptional -- kind, gentle and empathetic.
Felt like everyone wasn't on the same page.
Dr. Dillard was timely, patient in answering questions, and reassuring in our conversation.
Dr. Roberts sought to get to know my history as a former patient of one of her retired partners. She made no assumption, she was thorough and asked questions. She also provided age related recommendations.
Dr. Roberts is a true professional with an amazing personality.
Discussed my options, provided documentation for review, and answered my questions.
I was very intentional about finding a woman of color as my next Gynecologic. Dr. Kulwa was amazing. Never made me feel rushed and mentioned/asked questions that previous doctors have rushed over. I am also preparing to try to get pregnant and have a fear of pregnancy/labor but I feel that I am in good hands when that time comes with having Dr. Kulwa as my doctor. Highly recommend!
I really like Dr. Roberts. She has a wonderful bedside manner and really listens to you. Her staff is also very friendly and efficient.
Dr. Rivard is patient, she actively listens, she cares for the whole patient and she and her staff are excellent at follow-up.
The wait time for my appointment was borderline ridiculous. My appointment was for 1:45 PM I arrived right on time. I was taken back to the exam room where I'm not even sure the exact length of time I had to wait but I know I don't leave "my appointment " until after 3:00 PM! The doc FINALLY came in mentioned nothing about the long wait at all. Then she proceeds to tell me that it's so nice to see me again , mind you this was the first time I'd ever seen her and only my 2nd appointment at the office in general. This made me feel like she had not even familiarized herself with my chart or situation."My appointment " lasted a total of 5 minutes as she didn't even touch or examine me only asked about how I was feeling and left! I felt super unimportant and rushed. I'm a loss mom I lost 3 babies before this one so taking time to examine me and the health of this baby is every important to me and for my mental health. I'm not usually one to complain but idk it just really was not the type of care I was expecting or looking for.
Dr. Rivard and the staff treated me outstanding. Professional, respect, and I felt very comfortable with the service I received. Thank you all sooo very much.
The people were very strategic and carry out the plan. I was very pleased with the generosity and how helpful everyone was during my entire visit.
Doctor was very pleasant and personable.
I was HIGHLY DISSATISIFIED about the wait because my appointment was at 1:15 but after the procedure I had waited over 1 to 1.5 hours just to see the doctor. I love my doctor but if I have to wait like that again I will just make another appointment just to see her. That was a lot, I hadn't eaten all day and had been up since 4am.
I waited an hour in the waiting room to be called back. When I was called back, my nurse and doctor were both very rushed with me. The whole appointment was only 15 minutes, after waiting so long. I felt I couldn't ask the questions I had and I barely got any information.
She didn't rush me or talk down to me. She comfortably allowed me to ask my questions and answered all of them sincerely and without judgement.
Dr. Kulwa was excellent! She was a great listener and very informative.
Everything was explained.
I felt like my provider took the time with me in the appointment to answer all my questions and I did not feel rushed.
Ema Kulwa is very warm and welcoming as soon as meeting her. She answers all my queries and provides recommendations for any if needed.
I love she really paid attention to me and took time out to talk to me.
Dr. Pinn is knowledgeable and has a way of putting her patients at ease and making them comfortable.
EACH INDIVIDUAL HAD AN ICARE SPIRIT WHICH HELPED ME TO FEEL CONFIDENT KNOWING GOD HAD EVERYTHING UNDER CONTROL BY PLACING EACH PERSON BEFORE ME WITH ICARE SPIRIT!! THEY WERE AWESOME!
[Highly satisfied] because the doctor was well mannered, she let you know what she was about to do, and she showed concern about my well-being. She was fast and efficient.
I was there from 2:30 to 4:35, and every time I go, I'm waiting about 2-3 hours
Dr. Rivard was very thorough and gracious in her help and explanations.
I was there longer than expected. 2:47pm until 5:00pm was way to long.
I'm not new to the practice but this was the first time I met Dr. Roberts. The Dr. who had been with me since delivering my child in 1997 retired and I wondered how I would adjust to a new Dr. I found Dr. Roberts to be very thorough and very personable. She reviewed my medical records and made great suggestions for my continued care. I'm looking forward to working with Dr. Roberts whenever I need Gyn care in the future.
[Satisfied] that a cyst that has been causing pain for years was finally removed.
I know Dr. Rivard is extremely busy, but she takes her time with all of her patients. You can tell how much pride and love she has for what she does.
She was kind, knowledgeable and helped me feel comfortable with the procedure and it's hopeful outcome.
I waited 1.25 hours in the lobby past my appointment time. Was seen by my doctor 1.75 hours past my appointment time. That's absolutely ridiculous and I am considering finding somewhere else to go now.
I had been waiting for weeks for my appointment, and had some serious concerns, and I felt like a second class patient. I felt like a nuisance being there. When I called to schedule, I noted that I was having an issue that I was concerned about as my primary reason for scheduling, and wanted to also go ahead and do my annual. I also requested ahead of time that the nurses talk to the doctor to tell her my issues and see if an ultrasound could go ahead and be scheduled at the same time. One was not scheduled, and I ended up being at the office for four hours between my 10-minute annual appointment and my 20-minute ultrasound, and the ensuing very long wait to see the doctor who was clearly in a big rush and very annoyed by me still being there. I realize emergencies arise; however, I had waited for a very long time for my appointment, and I was hoping to receive some diligent care regarding an issue that has been very concerning. I left with no real answers or advice, feeling like I was a nuisance, and way behind on my very busy workday, having spent most of my day at the office, only to be seen for maybe 30 minutes total. Very disappointing.
Dr. Pinn has a wonderful bedside manner.
Test was given with care and respect
The things I was concerned about were checked and addressed.
Dr. Pinn is very informative helpful in her analysis and examination.
Dr. Dillard was very informative, kind, and answered all of my questions!
It was very informative and reassuring.
Dr. Pinn is always friendly and very welcoming whenever I come in and have any issues.
Going into my procedure I was extremely nervous. Dr. Roberts recognized it right off and took a moment to talk with about the procedure she calmed my nerves and talking to me every step during the procedure to ensure my comfort.
I love Dr. Roberts, such a great MD, the staff was nice and very helpful. Everyone was very sweet.
[Satisfied with] How sweet my doctor was and how educated she was plus they gave me some sweet goodies at the end.
With the exception of the wait being long, the interaction with Dr. Kulwa is always pleasant and informative.
Dr. Pinn and her assistant provide excellent service every time. Since Dr. Haygood retired I'm thankful for Dr. Pinn.
Everyone makes you feel really comfortable and knowledgeable about my questions.
Very patient. Talked me through everything. Went beyond basic care.
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