My doctor takes time to explain and answers my questions. Very polite & professional.
Everyone was extremely friendly, answered all my questions in detail and made me very comfortable.
Staff is always professional and efficient. Office is always very clean. Dr. Richards is very professional, caring and thorough.
My Doctor was very receptive and gave me detailed explanation regarding my issue and follow up.
The appointment was a positive experience. Dr. Richard's also added some advice for the future. I was also very pleased that Dr. Richard's got back to me to answer some post-appointment questions. She did this well and in a timely manner.
On schedule no waiting, Richards is very informative and very nice. The staff is friendly.
Dr. Richards always takes the time to ask/answer questions and provide insight on what to expect, including as things come up as we get older. She is a wonderful doctor who really cares about her patients.
My physician did a really good job about ensuring that I was fully informed and comfortable throughout the entire experience. I really appreciated her taking the time to hear my concerns and then support my decision with my next steps. My only complaint from my experience was with a particular receptionist, I think her name was Emily. I was uncomfortable with the way that she spoke to her fellow colleagues, in particular a Black receptionist (her name is slipping my mind, however she was so kind). In addition, while I was leaving Emily asked which physician that I visited today, I did not hear her the first time she asked because I thought she was addressing another patient. She then said, "fine I guess I will look at your chart then." When she said this, it was done in a way that made me feel like I was an inconvenience to her. I then turned back around and asked if she meant to ask me the question and I responded with the name of my physician. Overall it caught me off guard and I was uncomfortable because I wanted to speak up and say something.
Felt provider had time for me and my concerns. I was not being rushed. The visit was quick but effective. I felt good.
Everyone was pleasant, the waiting room was inviting, the physician I saw was knowledgeable and friendly. Great location and I appreciated the precautions the office took with COVID-19.
Dr. Richards was so kind. I was seeing her to discuss fertility related issues and I was so nervous and anxious the entire time leading up to the appointment. She was so kind and patient that I felt much calmer after meeting with her. She was also so thorough and informative. I'm so happy to have had this appointment and would definitely recommend her to anyone else.
Very well organized and felt very safe with COVID safe practices. Always a warm smile and kind words
Dr. Richards is always thorough and friendly making the annual visit easy and reassuring.
Appreciated attention to virus prevention measures. Appreciated that appointment is on time. I did not feel rushed.
