Dr. Capet's NP was kind and professional. She listened to my concerns and explained what she was planning to do and why.
They are very thorough and detailed. I'm confident I'm getting the best care available in Austin with Dr. Capet and her team. They are always helpful and kind. [Single best thing is...] I feel like they truly pay attention to each patient and take their time rather than being rushed through the movements like cattle such as many other places.
I've been a patient of Christy Capet's since I moved to Austin. She is very efficient and thorough with her examinations. [Single best thing is...] Consistent, outstanding patient care and professional manner.
Dr. Capet is both kind and professional, she listens to her patients, and her staff/nurses work like a great team!
Obstetrical Appointment (routine)
Waited for Dr. Capet before realizing she was delivering and couldn't see me. However, I was seen by nurse practitioner who was very nice etc. I had questions about my results and they were able to answer them quickly and double checked with Dr. Capet. Dr Capet is also very nice, thorough etc. [Single best thing is...] Results were posted quickly on the patient portal. And all tests were good
Answered all my questions and arranged for my blood work and mammogram
The experience of Dr. Capet. She is like an old friend and makes you feel welcomed and so comfortable.
Dr. Capet always takes the time to go above and beyond. She answers all my questions and doesn't make any visit feel like she needs to rush off to the next patient. The best thing about my results were everything looks back to normal.
Dr. Capet and the full office staff are kind and always go beyond expectations to make sure I understand the information they give me and do great answering any questions I have [Single best thing is...] The office is kept in IMPECCABLE condition! Each room is so clean and so comfortable.
Obstetrical Appointment (routine)
As always, Dr. Capet took the time to thoroughly and thoughtfully respond to all of my questions. She made me feel confident and comfortable, which is an invaluable skill in an obgyn.
Obstetrical Appointment (routine)
Was seen promptly on time, had pleasant and informative interactions with all the staff, and Dr. Capet made sure I clearly understood her diagnoses and recommendations, and that I didn't leave with any questions.
I love Dr. Capet and how efficient her and her staff is. I have been seeing her for years and recommending her to anyone who will listen. However, this visit she said she suspected an alarming diagnosis and sent me to neuro. I appreciate her concern but feel it should have been stated that she had significant concerns and recomended a neuro consult ASAP versus expressing a diagnosis that she herself cannot diagnosis. It made for a very emotional and stressful week on me and my family. Also, when I reviewed my visit notes, none of this was noted in the documentation. I'm not sure if visit notes are more for insurance or for patient benefit, but I just felt that they didn't reflect things that were discussed in our visit.
Obstetrical Appointment (routine)
Dr. Capet was very thorough and helpful with all of our questions. She is very calm and kind amidst all the energy and chaos of growing and having a baby. I also really enjoy the nursing staff and support staff on Dr. Capet's service. They are quick to respond to all of my questions and very patient with me. I feel like I am taken care of completely and that I am in good hands.
The services that I received all went through were top notch. No complaints on anything other than the billing department does not answer the phone or return phone calls.
This is the last time I will go to this doctor. Zero empathy, zero professionalism.
