Dr. Hing has an excellent bedside manner, is very patient in answering questions, gentle of spirit and good humored. Kelly was diligent in ensuring that insurance coverage was secured and I had proof in hand going in. The whole staff was helpfuol in rescheduling the procedure twice. The outcome has been excellent and I am pleased to have had the procedure.
It took my pain away. When this surgery totally heals then I’ll have the other thumb done.
Dr. Hing corrected my finger position problem. There was very little pain or discomfort. He was very concerned that I was able to complete my life's situation with my hand in a bandage or while I was in PT. The scar has healed with virtually no evidence of a scar and I have about 90% of my normal hand usage now and still improving.
First class operation top to bottom. Pleasant staff, lots of help with work papers etc. Just plain nice people.
I really like the results of my tummy tuck. Dr. Hing took the time to instruct me on the procedure and thoroughly answered and made enough follow-up appointments to monitor how I was healing. Every one of the staff were friendly and professional.
Great pre- and follow-up care. Great results. The results were better than I had expected.
Dr. Hing was able to remove the excess skin and sculpt my neck and lower face in a very natural looking way. I no longer have excess drooping skin on my neck and jaw line and I don't look plastic or drawn like I see in some pictures of people who have had face and neck surgery. I just look fresher and younger. Dr. Hing is not only a skilled surgeon and an expert in body contouring, he is compassionate and kind. He was great at explaining the procedure in a way I could understand. He spent a great deal of time with me making sure I knew what could be done and what could not be done. I knew what to expect through the whole experience. I have complete confidence in him as a surgeon and as a person.
Dr. Hing is amazing and always made me feel comfortable! He did a fantastic job! I couldn’t be happier with my results! I no longer have back pain and feel like a normal person again!
Efficiency of the office. Expertise of my surgeon. Received great care and attention.
I highly recommend Dr. Hing. He's caring compassionate and explains everything in great detail. His staff are all kind, polite, greet you right when you walk in the office. Heidi, Dr. Hing's nurse is the best!!! Easy to talk to, friendly caring!
1. The genuine concern Dr. Hing displayed for my care, including answering all my questions, no matter how many. 2. The immaculate & beautiful hospital environment 3. The professionalism of the nursing staff. As a former State surveyor, a RN & a nursing instructor at EMU, I admit to having high standards, which were all fulfilled. * This includes a problem with severe pain r/t a stitch that was very tight. The nurse tried everything to alleviate it, including at 1 point contacting the surgeon., (who came in & fixed the incision).
All the staff made me feel comfortable , relaxed , and answer all my questions. Dr. Hing's choice in size made me feel more confident and less pained.
I had a lot of pre-surgical information & the hospital was extremely clean, highly professional staff & everyone I had contact with was attentive & professional.) And as a RN, I have a unique view of care & staff. Everything was provided on time & professionally, even the white board in my room was always accurate (with my nurse's name & treatment issues always up to date). * As a nursing instructor at EMU, I tell all my students to consider St. Jo's hospital as an employer, when they graduate.
Very compassionate and caring! The complete staff. When your having surgery to know your on the best of hands helps put your kinda at ease!!!
As a health care practitioner, my exceptions were as I would expect of professionals.
