Felicia Wright, Aesthetician

Microneedling

Felicia explained the procedure and I knew exactly what to expect during and after the treatment. I am seeing and feeling results daily. My skin is brighter and softer.

Laser Resurfacing

I liked the results [Single best thing is...] Almost immediately after my sun spots and redness diminished

MicroLaserPeel

Felicia always makes sure we are making the right choices for my skin. Asks about my available down time and what results I am looking for then gives me the best recommendation based on all my needs. My skin looks great and I knew that any questions I might have before during and after the procedure Felicia would be available to answer them. I fully trust and believe I have my best skin with Felicia's help. My confidence and appearance have both been boosted because of SSA and the caring experts there. [Single best thing is...] The confidence that the results create

IPL

As a 38 year old, I was very self conscious about the sun/age spots that were appearing on my face. After two IPL treatments, I have the confidence to go make up free. The treatment totally removed the spots from my face.

Laser Hair Removal

Service and no wait

IPL

Treatment works for hyper-pigmentation of my skin due to Rosacea. [Single best thing is...] Felicia was knowledgeable, courteous, and allowed for breaks from the laser treatment whenever I felt I needed them. Very understanding. Additionally, Cindy (front office) is always extremely nice.

Signature Facial

Great results , great staff

Laser Hair Removal

Fast

Laser Hair Removal

She was very nice, my appointment started right on time. [Single best thing is...] It was only my first laser hair treatment, but I can already tell it is growing back more slowly.

EMSCULPT®

[Single best thing is...] Glowing skin. Facial was great for my skin. Friendly staff who made me feel comfortable.

Laser Hair Removal

Laser procedure was simple. [Single best thing is...] Felicia was friendly and helpful to answer doubts and concerns about the procedure. She followed up with a text message to check everything went well after.

BOTOX® Cosmetic

My appointment was made at the Calhoun office because it was assumed I lived in Atlanta due to my area code being 404. I am from Atlanta, currently living in Chattanooga...so it had to be rescheduled. I came in for my complimentary treatment for my spa membership. I never signed a consent, was not asked about my medical history regarding my skin, I have a history of HSV1. My chemical peel resulted in the worst break out I have had in 26 years. My treatment was on a Thursday, I called Monday morning and Dr. Deal sent a Valtrax prescription in for me. The nurse answering my call asked if I had called earlier and I had not. There was someone else going through the same thing. I have been seen by Dr. Deal a few times, including my tummy tuck and lipo, tummy tuck revision, and Botox. While I have always been pleased with the long term results, I have always had issues with the processes in place. I could not even hold my head up from the sedation during my tummy tuck, and was discharged at 10:00pm at night, still no where near being fully awake, having my name yelled at me, with my head bobbing in and out. I've also been a registered nurse for 15 years. The nurse discharging me didn't teach my husband how to empty my JP drains and change the drain sponges. I had to walk him through it, in pain because he was not given my Valium and Percocet prescriptions until discharge at 10pm to fill them on the day of surgery. Overall, beautiful facility, talented plastic surgeon; but could use some education in the office regarding best practice.

BOTOX® Cosmetic

Botox injections to remove fine lines and wrinkles on my forehead and near the corners of my eyes.

Dermaplaning

She did a great job. Face felt amazing. [Single best thing is...] Face was very smooth.

Microneedling

Happy with the final results but wasn't given any post treatment instructions and had some bad reactions to the treatment afterwards.

BOTOX® Cosmetic

I came in expecting to make an appointment, but instead, I received the treatment. I think the entire experience took less than a half hour, and I was a drop-in.

IPL

Felicia is very experienced and is always able to answer my questions. She makes herself available after the treatments for any concerns. [Single best thing is...] Reducing my brown spots.

Other

Friendly, knowledgeable.

IPL

Felicia does a great job and I can see results of the procedure within three days. The staff is always helpful.

Laser Hair Removal

Good. Of course laser hair removal is not comfortable but worth this discomfort for the results.

BOTOX® Cosmetic

Nice people and professional

Laser Hair Removal

Treatment gives self confidence. Instant results.

Laser Treatment

Saw great results.

Microneedling

Very professional. Saw results from having the procedure. Skin looks better, lines almost gone.

IPL

Could of educated more about after care of IPL. My face swelled up something terrible & I was not expecting that. I thought something was wrong

IPL

Felicia does an excellent job. Getting rid of sunspots

IPL

I absolutely LOVE Felicia. She is highly knowledgeable in her area and always makes you feel so comfortable! She is also very honest! A glow to my skin!

Laser Hair Removal

I love the staff. Everyone is very friendly and helpful with any questions or concerns. Felicia is great!

IPL

I had a great experience, staff is always friendly and professional.

IPL

Felicia is very professional and explains the procedure very well. Excellent job. I can tell my brown spots are minimizing.

Acne Treatment

I have had severe rosacea for the past five years, and just after one session with Felicia I have seen a drastic improvement in my overall skin.

Laser Tattoo Removal

Yes! [highly satisfied]. First treatment and looks like tattoo will be gone completely with just one more

Laser Hair Removal

I am in the process of having brazillian laser hair removal which can be very uncomfortable and quite intimidating. However, the staff and especially Felicia are wonderful about making the atmosphere as feel completely inviting.

Dermaplaning

My face looked and felt great!

Halo Hybrid Fractional Resurfacing

The results took 6+ weeks because collagen stimulation takes time. I really noticed a difference at week 7! Felicia is awesome. I love her! She cares so much and listens. She has great recommendations and even texted me throughout my recovery to make sure I was ok and healing properly...

diVa™

I felt I could trust information given to me about services offered. I feel more youthful in that area. The sensation is unreal for me and my husband.

Microdermabrasion

I've had microdermabrasion's from different people and they always take off my make up and put hot towels on my face and have a warm blanket and music playing in the background. Extractions have always been a part of that as well. The only thing that I got the actual procedure with the diamond tool. I paid the same price That you charged at the other places with all the wonderful extras.I was extremely disappointed.

Laser Treatment

Felicia was extremely helpful before, during and after my initial consultation and Picosure treatment. She answered all my questions and provided great information. The facilities are nice and I have had a great experience, overall.

Laser Treatment

Staff was kind and made sure I understood the following days that followed. I did call and asked a few questions and everyone was very understanding and kind. I have a few medical problems and they understood my questions and were very understanding. Smooth skin in a area that has been a problem for some time. Chin and cheek area is glowing, looks much better.

Other

The big bumps on the side of my face were eliminated (with one smaller bump growing back) successfully. Paid more than expected for the procedure and didn't get results.

BBL Treatment

I guess the word is disappointed and confused instead of dissatisfied. 1)Procedure did not make a big difference in skin on face. Definitely no difference on neck and chest. 2)Brochure did not explain pain and the need for multiple follow up procedures. 3)Because this procedure is required to have a more successful lower face/ neck lift outcome, I thought that the procedure was definitely on my neck and face. I really thought it was the chest too. I found out at payment time that the procedure was 3 procedures with separate costs per area. If I had been told these ares were separate I would have only had the face part done at this time.

IPL

Felicia is amazing and explains in detail what to expect. I was satisfied with my results. However, for the price I feel it should have been better. less brown spots.

Laser Hair Removal

Very informative and courteous staff. Didn't take long to get in for procedure. Good experience. Hair growth starting to slow

Laser Hair Removal

Very professional staff, needs met, very satisfied with results

IPL

Positive experience. Felicia was great. Good results. Felicia also checked in on me a few days later. I appreciate the attention and follow up. Seeing my skin appear more smooth!

Laser Tattoo Removal

The professionalism of Felicia and how she explained the procedure that was being done.

Halo Hybrid Fractional Resurfacing

The best thing about my results has been my clearer skin. I was coming to terms with my skin tone being uneven and splotchy for the rest of my life and I feel like Felicia gave me my face back! Highly Satisfied is an understatement! I couldn't have asked for better results!

Laser Hair Removal

Yes. That I have noticed a great difference in my skin in terms of my hyper-pigmentation I was worried about the laser removal and how that would affect it.

Laser Tattoo Removal

Felicia is very knowledgeable and has reassured me with each visit that I am right on track with our treatment plan. She even checks on me days after the appointment to make sure everything is going well.

Other

Felicia was very personable and paid attention to my skins needs. She made sure I was comfortable, provided recommendations of products, next steps and needs. I always receive a follow up text from her the day after my treatment. Decrease in fine lines.

Chemical Peel

Love the immediate results of dermaplane+light peel. Felicia was efficient and knowledgable!

Laser Tattoo Removal

Office and staff were professional and kind. And very time efficient which is very important to me.

Skin Care

I have been seeing Dr.Nease and his staff for years. Always professional and ready to answer questions and make suggestions

Jessner Peel

My experience at this office is amazing! The staff are always polite, friendly, and helpful! I never feel rushed when I have questions and my results have been remarkable. I drive 2 hours to get here so that says a lot! Lightening of my dark scars because my skin has a glow to it. It doesn't look bleached or irritated.

Laser Resurfacing

I wished that my discoloration would be gone by now. The discoloration was caused by the infection from my facelift. I thought by now it would be gone. My ear looked a little strange after the FL. But after the procedure it seemed to really look better. I wasn't expecting that.

Vein Treatment

While there was confusion regarding the services I needed, it was evaluated quickly and not only got to the right personnel but got treated the same day. Above what I expected and the pricing was reasonable. Reduced vein appearance.

TCA Peel

My face have several chemical burns and discoloration from te peel,that was not there before.

Laser Tattoo Removal

Quick. Awaiting more results

IPL

My skin looks great glowing had hands done also all age spots are gone

Laser Hair Removal

It's a calming environment with knowledgeable and friendly staff who make the process quick and easy. I'm still in the middle of the process but I can start seeing fewer hairs growing back as I continue treatment, which is the end result

IPL

I am anxious to come back and get another treatment to hopefully see more improvements in my skin. I was very satisfied the first time around with IPL. Felicia is phenomenal and extremely professional and honest, which is extremely important.

SculpSure®

Week 2 and I am seeing results!!! FELICIA!!!!She was WONDERFUL! I wanted to give up 13 minutes in and she wouldn't let me. She knew I would be happy if I just finished, and she was correct!!!!

Microneedling

it was just first one of many, but hopeful that after several ill see the results i am wanting. My appts are always getting changed or mis-communicated or messed up. They get canceled by mistake.

PicoSure Tattoo Removal

I was blown away by the cleanliness and aesthetics of the office, especially the waiting room. It felt very high-end and smelled wonderful. The healing process was only about a week, so quicker than I expected. The tattoo is slowly fading, but i'm pleased that it is fading!

IPL

I am two treatments in to a series of alternating IPL and Nano Peel treatments. IPL was first and I saw much improvement in age spots even after only one treatment. Had the first Nano treatment about 5 days ago and can see some improvement in texture already. Looking forward to a few more of each treatment and continued improvement. Very quick and painless... yay! wonderful staff every step of your journey.

Laser Tattoo Removal

I thought my tattoo would be lighter but this was my first treatment . The second treatment I hope shows more results. I am very happy with my Aesthetician . She explained to me that the results would vary. The Aesthetician put me at ease and the procedure was very quick.

BOTOX® Cosmetic

I don't feel like the botox was injected correctly. I now have puffy skin hanging over my eyes. I had botox at other places and have never had this problem. Checked with two other doctors that does these procedures and both told me that unfortunately it wasn't applied correctly. I was told there is nothing that can be done to help it. I will just have to let it wear off. I spent a lot of money to look better and came out looking worse. VERY DISAPPOINTED!

Laser Tattoo Removal

Ease of treatment and a follow up text from Felicia. I waited in the waiting room longer than expected. I think it took 15 mins till I was called back and the procedure took maybe 2 minutes. It would have been nice to be called back sooner

IPL

Yes but I feel I could benefit from one more treatment Lightened and removed dark spots

PicoSure Tattoo Removal

Felicia was amazing! I was only expecting a consult but was happy to have my first procedure at the same time. Felicia talked to me through the procedure which distracted me from the discomfort. I can't believe how much the tattoo has changed in one week. I am excited about the next appointment, but dreading it also!!! It's not fun.

IPL

The single best thing from my IPL is the result! I will continue to come back to this provider and practice. 5 star experience all the way around! I love the time Felicia took to provide an excellent treatment and the follow-up after the treatment! Outstanding service & practice!

NanoLaserPeel

Felicia seems to be very knowledgeable and skilled.

NanoLaserPeel

Aesthetician said she would call the next day to see how I was doing. I never heard from her, which I was doing fine, but don't over promise & under deliver. Second time I'd had this procedure done, & I was give a follow up call the last time when Tammy did the nanopeel.

Dysport®

Professional and honest. Honesty goes a long way in any business. I came to your company, unfortunately, after a not so honest experience at the last place.

Chemical Peel

Yes. Very thorough and did an excellent job. Also checked on me a few days later.

Halo Hybrid Fractional Resurfacing

For $1,200 for a 30 minute procedure, I would expect much better customer service and a more spa like experience. During the consult, my friend and I spoke to 3 different people, with every person giving an entirely different recommendation, which doesn't leave much confidence in any of the recommendations. For the procedure appointment, I had to wash my own face, and was handed a wash cloth in the hallway to do so, very informal. There was no robe offered, or anything else to entertain or provide comfort while waiting, except a small bottle of water. The aesthetician was brusque, with terrible bedside manner, and spent most of the procedure telling us how the staff treated continuing education on their lasers as an opportunity to party on the reps dime, which obviously made me discredit her experience, knowledge of her product or pride in her work. During the last half of lasering my face, a random person walked into the room and started moving stuff around and distracting the aesthetician, to the degree that she, pardon my french, half-assed the side of my face that especially needed the laser. Half of my face received half the amount of passes as the other side, and my nose only received 1 pass. For $1,200 I expected better. This half done side of my face became very obvious during the healing process, where half of my face swelled up and had a lot of skin shedding, and the other half didn't. Comparatively, my friends face swelled up evenly. Which leads me to believe the aesthetician was rushing on my face since I was the last procedure of the day and she wanted to get out of there (my friend went before me). Following the procedure we practically had to bed to be provided with aftercare recommendations or products. First of all, why isn't that included in the package/cost? Second of all, why did we have to ask? And third of all, the instructions provided indicated we should have been given instructions on how to prepare our skin for the procedure, which wasn't provided at all! The staff acted like I should know the process, even though it was my first time there and first time receiving the service. Just because they know how it works, doesn't mean the customer does. They should always treat the service as though it's brand new experience.

Halo Hybrid Fractional Resurfacing

Too early to tell.

SculpSure®

Overall experience was great. While I'm not sure if the results are from the procedure or the fact that I am loosing weight or both, I'm very happy that I tried it.

SculpSure®

The ease of the procedure and the results. I had good results in 8 weeks after Sculptsure and am hopeful to improve the next 4 weeks.

Dermaplaning

Smoother, brighter skin. I received better results than anticipated! I'm looking forward to returning to Felicia very soon.

Laser Hair Removal

The staff was so warm, thorough, and professional. It was a wonderful experience. I didn't know if I would see any results from my very first laser session, but I can already see a difference.

Jessner Peel

I barely peeled at all. I might as well have spent an afternoon at the lake. I would have gotten the same results.

SculpSure®

I could see and feel the results right away. Felicia was very informative and she informed me of every step of the procedure. She did a awesome job. I can't wait until my next procedure.

Signature Facial

Very professional service and relaxing environment skin renewal-looks more fresh

Sculptra®

I haven't seen any results from the procedure

Laser Hair Removal

Loved my time at Southern Surgical Arts. Felicia was extremely knowledgeable and informing. Going back for my next appointment soon!

Signature Facial

face felt great after facial. initial scheduling was set for the wrong office

Laser Hair Removal

She just made me feel comfortable. Means a lot.

Skin Care

Staff is always professional and helpful.

Laser Tattoo Removal

The results were not as good as I had expected

Laser Hair Removal

Friendly staff. Plus could see results after just 2 sessions

Laser Hair Removal

The wait time and procedure time was very quick and efficient. Friendly staff, very nice office!

Laser Hair Removal

The small amount of time it took to complete. I arrived early as this was my first visit. I was greeted, asked my name, and told I would be checked in. Many other clients came and went and I was asked my name again and was told the aesthetician would be right with me.When the aesthetician was ready to call me back, I was finally asked to sign a consent form - at that point I felt like I was not important.

Laser Hair Removal

Everything was great

Laser Hair Removal

Staff was great and so was the procedure

Mesopen

Need 2 more treatments to see results. Felicia is very competent and professional, feel totally comfortable in her care!

Ultherapy®

Because it was so painful it put a bad taste in my mouth. My face lift was a piece of cake compared to this procedure.

Laser Hair Removal

I was not able to complete the procedure. I have very blonde hair, so I was told the laser wouldn't pick it up. I appreciate the honesty, but that should have been asked when I made the appointment. It was very disappointing to think I was having it done just to be turned away.

Laser Tattoo Removal

Yes, the staff was very professional and friendly. The office was extremely clean. The fading of my tattoo lines and shading.

CO2 Laser Resurfacing

I thought there would be more visible difference. The first treatment was amazing.

IPL

The last two appointments I was on time however both visits I was rushed and out as each Estitician required use of the room that was currently in use.

ProFractional Laser Resurfacing

Highly satisfied is a WOW experience from the front door to the exit. Front desk very personable, experience with Felicia very positive she was very attentive and professional and communicated options. Check out was good. Personal chit chat among employees could be minimized in the presence of the guest while they are checking out. Attention should always be with the patient until they exit. with all this said, the staff was very attentive and professional.

Laser Hair Removal

Felicia is always very nice, and helpful and does a good job.

Vibraderm

Didnt get the results I thought I would get. Made my skin feel more rough

Laser Hair Removal

It was my first time and the staff and aesthetics,Felicia was fabulous. I can't wait for my first facial with her.

BOTOX® Cosmetic

I have been seeing Dr. Nease and his staff for several years and always had wonderful results as well as feeling appreciated as a customer!

Chemical Peel

Wonderful experience, friendly professional staff, nice facility, very satisfied with my Chemical Peel and will back soon :)

Signature Facial

I love having the facials and Felicia is the best. She spent extra time with me to make sure I was completely happy.

Jessner Peel

Wonderful experience!

Dermapen

Yes

Laser Hair Removal

The overall experience was great!! There was no wait time and the staff is always very professional!

PicoSure Tattoo Removal

The results weren't what I was expecting, but that's to be expected.

Laser Hair Removal

quick service, everyone is super nice. I never have to wait long.

PicoSure Tattoo Removal

The whole process was quick and easy

Laser Hair Removal

the wait took too long for such a quick treatment

Laser Tattoo Removal

Wait time for procedure. I was satisfied in that I was able to get a quote on procedures I'm looking to have completed.

Mesopen

All questions were answered, and I felt very comfortable with proceeding that day. Felecia was very knowledgeable about all skin treatments.

Laser Resurfacing

The recovery time was longer than I anticipated and it was more uncomfortable that I thought it would be.

Mesopen

I originally consulted with Felicia about a chemical peel, but aftet discussing my issues with acne scaring and uneven skin tone, she suggested the Mesopen. The procedure is less expensive than peels and worked well, but I will definitely need a series of 3 to 4 treatments as Felicia recommended. I could see a subtle improvement from my first treatment and the procedure was virtually painless. I had a little stinging around my lips which was tolerable. I highly recommend Felicia as she is very informative and listens to your concerns. I will be scheduling another Mesopen procedure soon and as far as I know, SSA is the only practice in Chattanooga that offers the micro-needling procedure.

IPL

Yes, Felicia was wonderful.

Microdermabrasion

I've been going there several years and I feel we are very fortunate to have this professional service in our small town.

Laser Tattoo Removal

The brochure I was given I did not find very informative during my consultation. Additionally, I could NOT find any reviews for the treatments I was receiving, which made me wary.

Acne Treatment

I ended up not receiving the treatment I was there for.

Laser Resurfacing

Well Felicia was fantastic in her treatment of me, and conducting the procedure, but the results I was looking for did not manifest afterward.. so it was a wash for me.

Laser Hair Removal

Can't remember if I saw Felicia or Tammy, but they were very good at explaining how the laser removal processed worked and that it may not work on my light colored hair. I came in the week prior to make an appointment and when I came in for the treatment and spoke to Felicia/Tammy, I felt very mislead by the one who made my appointment.

Signature Facial

Felicia is great!

Laser Tattoo Removal

I would have liked more information about care post-procedure. I was verbally informed of some things to do, however I would have liked a brochure or handout for home care between treatments.

Laser Tattoo Removal

Friendly staff, quick appt., wish I could have some anesthetic injected prior to procedure.

Exilis Protege

The scar that was treated is more prominent than prior to the treatment. It was explained that it may take more than one treatment to get full results, but I did not expect it to be worse after than before.

Laser Hair Removal

Noticed results after first visit

Skin Care

I was happy with the results of my treatment

Rosacea Treatment

Very pleased with the ease of scheduling the appointment and no wait time when I arrived. Felicia discussed with me my concerns and addressed everything professionally and politely! I was well taken care of!

Chemical Peel

All the staff was very friendly and Felicia did an excellent job explaining my peel to me and what to expect afterward. She texted me a few days later to see how I was doing which was very thoughtful

Age/Sun Spots Treatment

Felt the procedure was too hurried and removing the hair on left hand was forgotten ubtil I complained it was burning too bad.

Other

She answered all of my questions, was very knowledgeable in explaining the process. I knew what to expect in days to come. I would have been very concerned about what I saw during my healing process, but I was told what to expect. I am very pleased with my results and overall experience.

Laser Hair Removal

No wait time. Staff are super nice and friendly answer all my questions

Laser Hair Removal

The veins did not go away and it was a lot of money. I was advised to do injections somewhere else but I invested $ and didn't get the results I payed for.

Laser Treatment

Yes I was highly satisfied with my experience and the out come.

Laser Hair Removal

I was very happy with the results. The facility is gorgeous and clean. I enjoyed my experience.

IPL

Felicia was thorough with the procedure and professional.

Laser Hair Removal

Felicia's professionalism, experience and knowledge. Her informing me what to expect and cost. The work she has done is outstanding. My results are better than expected. I will never go to anyone else. She has made me a customer for life.

Signature Facial

Overall good service

Laser Tattoo Removal

Felicia is very patient and understanding. She makes the experience more tolerable because she doesn't get impatient when I need her to stop due to the pain.

Dermapen

I was able to book an appointment the next day after discussing it with Dr. Deal. I appreciate the staff fitting me in before my trip. Felicia was very attentive and answered all my questions. Dermapen requires multiple visits so I'm still anxious to see the results I should be able to get.

Laser Tattoo Removal

I've been going to southern surgical arts since it was magnolia med spa... I've NEVER been disappointed with a service that I've gotten from there....I had good results & another appt coming up in jan

Jessner Peel

Felicia is very knowledgeable in her field. She not only shares her knowledge with her clients she is willing to answer questions and explain things as she works. I've been to many Aestheticians and left with very little knowledge or understanding of what I was having done. Not so with Felicia, she explains her procedures and tells you the truth about what you need or what you don't need. She isn't just about selling products or procedures to her advantage. I truly feel that she is working for her clients and has their interest and needs at heart. A very professional and talented Aesthetician! I give her high marks and would recommend her services.

Laser Hair Removal

the hair removal really worked. after one treatment I can tell ahuge difference. The office was very modern, clean and the staff very pleasant and professional.

Jessner Peel

The results were impressive, especially after having dozens of high quality peels.

Laser Hair Removal

Everyone is always friendly and takes good care of me. I look forward to appointments. Professional and great at what they do!

Signature Facial

The experience and results were as I expected, and the provider was excellent.

Mesopen

I see results

Laser Hair Removal

Very knowledgeable staff. Excellent service. Good results.

Laser Tattoo Removal

Everything went as planned

Laser Tattoo Removal

Yes

Laser Hair Removal

the office staff was very friendly and helpfull. The Laser Hair removal work and I will be seceduling anonther visit soon. I left very satisfied and excited; can't wait to return.

Laser Hair Removal

I arrived on time and was immediately ushered into the laser treatment room. The staff was kind and helpful.

Laser Hair Removal

Felicia takes a lot of time to answer questions and make sure you're comfortable.

Laser Hair Removal

Great experience!

Laser Hair Removal

Because of the one on one treatment, understanding my needs, answering my questions, making me feel special, welcomed and cared for. Taking the time to ask me if I'm okay during the procedure and giving me breaks when I needed it. I LOVE Southern Surgical and trust each one with my life. :)

Microdermabrasion

The office staff is very friendly. I felt that Felicia did a great job on my microdermabrasion and eyelash tint.

Mesopen

very effiiciently done. comfortable environment. no issues. great staff. always very helpful and responsive.

Laser Hair Removal

I can see results!

Laser Hair Removal

Great service...very knowledgeable. Satisfying results.

Laser Hair Removal

Overall the treatments were not what i was expecting. I felt Felecia was very sweet and did everything great, but overall there were some mishaps along the way, not with felecia, but in general. The procedure was nothing like what i was expecting. I also felt like there wasnt a warm welcome when i was there. It seemed more like a hospital waiting room. Over all Felecia was great, but the treatments were not at all as i expected.