Felicia Wright, Aesthetician

Laser procedure was simple. [Single best thing is...] Felicia was friendly and helpful to answer doubts and concerns about the procedure. She followed up with a text message to check everything went well after.

05/30/2019

Botox injections to remove fine lines and wrinkles on my forehead and near the corners of my eyes.

05/28/2019

Dermaplaning

She did a great job. Face felt amazing. [Single best thing is...] Face was very smooth.

05/23/2019

Microneedling

Happy with the final results but wasn't given any post treatment instructions and had some bad reactions to the treatment afterwards.

05/19/2019

I came in expecting to make an appointment, but instead, I received the treatment. I think the entire experience took less than a half hour, and I was a drop-in.

05/17/2019

Felicia is very experienced and is always able to answer my questions. She makes herself available after the treatments for any concerns. [Single best thing is...] Reducing my brown spots.

05/02/2019

Friendly, knowledgeable.

05/02/2019

Felicia does a great job and I can see results of the procedure within three days. The staff is always helpful.

04/13/2019

Good. Of course laser hair removal is not comfortable but worth this discomfort for the results.

04/11/2019

Nice people and professional

04/11/2019

Treatment gives self confidence. Instant results.

03/20/2019

Saw great results.

03/11/2019

Microneedling

Very professional. Saw results from having the procedure. Skin looks better, lines almost gone.

03/07/2019

Could of educated more about after care of IPL. My face swelled up something terrible & I was not expecting that. I thought something was wrong

03/05/2019

Felicia does an excellent job. Getting rid of sunspots

02/28/2019

I absolutely LOVE Felicia. She is highly knowledgeable in her area and always makes you feel so comfortable! She is also very honest! A glow to my skin!

01/28/2019

I love the staff. Everyone is very friendly and helpful with any questions or concerns. Felicia is great!

01/27/2019

I had a great experience, staff is always friendly and professional.

01/27/2019

Felicia is very professional and explains the procedure very well. Excellent job. I can tell my brown spots are minimizing.

01/25/2019

Acne Treatment

I have had severe rosacea for the past five years, and just after one session with Felicia I have seen a drastic improvement in my overall skin.

01/02/2019

Yes! [highly satisfied]. First treatment and looks like tattoo will be gone completely with just one more

10/22/2018

I am in the process of having brazillian laser hair removal which can be very uncomfortable and quite intimidating. However, the staff and especially Felicia are wonderful about making the atmosphere as feel completely inviting.

10/09/2018

Dermaplaning

My face looked and felt great!

09/19/2018

The results took 6+ weeks because collagen stimulation takes time. I really noticed a difference at week 7! Felicia is awesome. I love her! She cares so much and listens. She has great recommendations and even texted me throughout my recovery to make sure I was ok and healing properly...

07/25/2018

diVa™

I felt I could trust information given to me about services offered. I feel more youthful in that area. The sensation is unreal for me and my husband.

05/04/2018

Microdermabrasion

I've had microdermabrasion's from different people and they always take off my make up and put hot towels on my face and have a warm blanket and music playing in the background. Extractions have always been a part of that as well. The only thing that I got the actual procedure with the diamond tool. I paid the same price That you charged at the other places with all the wonderful extras.I was extremely disappointed.

05/03/2018

Felicia was extremely helpful before, during and after my initial consultation and Picosure treatment. She answered all my questions and provided great information. The facilities are nice and I have had a great experience, overall.

04/26/2018

Staff was kind and made sure I understood the following days that followed. I did call and asked a few questions and everyone was very understanding and kind. I have a few medical problems and they understood my questions and were very understanding. Smooth skin in a area that has been a problem for some time. Chin and cheek area is glowing, looks much better.

04/25/2018

The big bumps on the side of my face were eliminated (with one smaller bump growing back) successfully. Paid more than expected for the procedure and didn't get results.

04/10/2018

BBL Treatment

I guess the word is disappointed and confused instead of dissatisfied. 1)Procedure did not make a big difference in skin on face. Definitely no difference on neck and chest. 2)Brochure did not explain pain and the need for multiple follow up procedures. 3)Because this procedure is required to have a more successful lower face/ neck lift outcome, I thought that the procedure was definitely on my neck and face. I really thought it was the chest too. I found out at payment time that the procedure was 3 procedures with separate costs per area. If I had been told these ares were separate I would have only had the face part done at this time.

04/04/2018

Felicia is amazing and explains in detail what to expect. I was satisfied with my results. However, for the price I feel it should have been better. less brown spots.

04/04/2018

Very informative and courteous staff. Didn't take long to get in for procedure. Good experience. Hair growth starting to slow

04/03/2018

Very professional staff, needs met, very satisfied with results

04/03/2018

Positive experience. Felicia was great. Good results. Felicia also checked in on me a few days later. I appreciate the attention and follow up. Seeing my skin appear more smooth!

03/19/2018

The professionalism of Felicia and how she explained the procedure that was being done.

02/23/2018

The best thing about my results has been my clearer skin. I was coming to terms with my skin tone being uneven and splotchy for the rest of my life and I feel like Felicia gave me my face back! Highly Satisfied is an understatement! I couldn't have asked for better results!

02/21/2018

Yes. That I have noticed a great difference in my skin in terms of my hyper-pigmentation I was worried about the laser removal and how that would affect it.

01/24/2018

Felicia is very knowledgeable and has reassured me with each visit that I am right on track with our treatment plan. She even checks on me days after the appointment to make sure everything is going well.

10/05/2017

Felicia was very personable and paid attention to my skins needs. She made sure I was comfortable, provided recommendations of products, next steps and needs. I always receive a follow up text from her the day after my treatment. Decrease in fine lines.

10/03/2017

Love the immediate results of dermaplane+light peel. Felicia was efficient and knowledgable!

09/26/2017

Office and staff were professional and kind. And very time efficient which is very important to me.

09/21/2017

Skin Care

I have been seeing Dr.Nease and his staff for years. Always professional and ready to answer questions and make suggestions

09/13/2017

My experience at this office is amazing! The staff are always polite, friendly, and helpful! I never feel rushed when I have questions and my results have been remarkable. I drive 2 hours to get here so that says a lot! Lightening of my dark scars because my skin has a glow to it. It doesn't look bleached or irritated.

09/07/2017

Laser Resurfacing

I wished that my discoloration would be gone by now. The discoloration was caused by the infection from my facelift. I thought by now it would be gone. My ear looked a little strange after the FL. But after the procedure it seemed to really look better. I wasn't expecting that.

08/31/2017

Vein Treatment

While there was confusion regarding the services I needed, it was evaluated quickly and not only got to the right personnel but got treated the same day. Above what I expected and the pricing was reasonable. Reduced vein appearance.

08/25/2017

TCA Peel

My face have several chemical burns and discoloration from te peel,that was not there before.

08/09/2017

Quick. Awaiting more results

07/20/2017

My skin looks great glowing had hands done also all age spots are gone

07/19/2017

It's a calming environment with knowledgeable and friendly staff who make the process quick and easy. I'm still in the middle of the process but I can start seeing fewer hairs growing back as I continue treatment, which is the end result

07/19/2017

I am anxious to come back and get another treatment to hopefully see more improvements in my skin. I was very satisfied the first time around with IPL. Felicia is phenomenal and extremely professional and honest, which is extremely important.

07/07/2017

Week 2 and I am seeing results!!! FELICIA!!!!She was WONDERFUL! I wanted to give up 13 minutes in and she wouldn't let me. She knew I would be happy if I just finished, and she was correct!!!!

06/22/2017

Microneedling

it was just first one of many, but hopeful that after several ill see the results i am wanting. My appts are always getting changed or mis-communicated or messed up. They get canceled by mistake.

06/20/2017

I was blown away by the cleanliness and aesthetics of the office, especially the waiting room. It felt very high-end and smelled wonderful. The healing process was only about a week, so quicker than I expected. The tattoo is slowly fading, but i'm pleased that it is fading!

06/19/2017

I am two treatments in to a series of alternating IPL and Nano Peel treatments. IPL was first and I saw much improvement in age spots even after only one treatment. Had the first Nano treatment about 5 days ago and can see some improvement in texture already. Looking forward to a few more of each treatment and continued improvement. Very quick and painless... yay! wonderful staff every step of your journey.

05/02/2017

I thought my tattoo would be lighter but this was my first treatment . The second treatment I hope shows more results. I am very happy with my Aesthetician . She explained to me that the results would vary. The Aesthetician put me at ease and the procedure was very quick.

03/15/2017

I don't feel like the botox was injected correctly. I now have puffy skin hanging over my eyes. I had botox at other places and have never had this problem. Checked with two other doctors that does these procedures and both told me that unfortunately it wasn't applied correctly. I was told there is nothing that can be done to help it. I will just have to let it wear off. I spent a lot of money to look better and came out looking worse. VERY DISAPPOINTED!

03/15/2017

Ease of treatment and a follow up text from Felicia. I waited in the waiting room longer than expected. I think it took 15 mins till I was called back and the procedure took maybe 2 minutes. It would have been nice to be called back sooner

03/09/2017

Yes but I feel I could benefit from one more treatment Lightened and removed dark spots

02/14/2017

Felicia was amazing! I was only expecting a consult but was happy to have my first procedure at the same time. Felicia talked to me through the procedure which distracted me from the discomfort. I can't believe how much the tattoo has changed in one week. I am excited about the next appointment, but dreading it also!!! It's not fun.

02/07/2017

The single best thing from my IPL is the result! I will continue to come back to this provider and practice. 5 star experience all the way around! I love the time Felicia took to provide an excellent treatment and the follow-up after the treatment! Outstanding service & practice!

01/31/2017

NanoLaserPeel

Felicia seems to be very knowledgeable and skilled.

01/06/2017

NanoLaserPeel

Aesthetician said she would call the next day to see how I was doing. I never heard from her, which I was doing fine, but don't over promise & under deliver. Second time I'd had this procedure done, & I was give a follow up call the last time when Tammy did the nanopeel.

01/05/2017

Dysport®

Professional and honest. Honesty goes a long way in any business. I came to your company, unfortunately, after a not so honest experience at the last place.

12/27/2016

Yes. Very thorough and did an excellent job. Also checked on me a few days later.

12/14/2016

For $1,200 for a 30 minute procedure, I would expect much better customer service and a more spa like experience. During the consult, my friend and I spoke to 3 different people, with every person giving an entirely different recommendation, which doesn't leave much confidence in any of the recommendations. For the procedure appointment, I had to wash my own face, and was handed a wash cloth in the hallway to do so, very informal. There was no robe offered, or anything else to entertain or provide comfort while waiting, except a small bottle of water. The aesthetician was brusque, with terrible bedside manner, and spent most of the procedure telling us how the staff treated continuing education on their lasers as an opportunity to party on the reps dime, which obviously made me discredit her experience, knowledge of her product or pride in her work. During the last half of lasering my face, a random person walked into the room and started moving stuff around and distracting the aesthetician, to the degree that she, pardon my french, half-assed the side of my face that especially needed the laser. Half of my face received half the amount of passes as the other side, and my nose only received 1 pass. For $1,200 I expected better. This half done side of my face became very obvious during the healing process, where half of my face swelled up and had a lot of skin shedding, and the other half didn't. Comparatively, my friends face swelled up evenly. Which leads me to believe the aesthetician was rushing on my face since I was the last procedure of the day and she wanted to get out of there (my friend went before me). Following the procedure we practically had to bed to be provided with aftercare recommendations or products. First of all, why isn't that included in the package/cost? Second of all, why did we have to ask? And third of all, the instructions provided indicated we should have been given instructions on how to prepare our skin for the procedure, which wasn't provided at all! The staff acted like I should know the process, even though it was my first time there and first time receiving the service. Just because they know how it works, doesn't mean the customer does. They should always treat the service as though it's brand new experience.

11/21/2016

Too early to tell.

11/14/2016

Overall experience was great. While I'm not sure if the results are from the procedure or the fact that I am loosing weight or both, I'm very happy that I tried it.

11/02/2016

The ease of the procedure and the results. I had good results in 8 weeks after Sculptsure and am hopeful to improve the next 4 weeks.

11/02/2016

Dermaplaning

Smoother, brighter skin. I received better results than anticipated! I'm looking forward to returning to Felicia very soon.

10/14/2016

The staff was so warm, thorough, and professional. It was a wonderful experience. I didn't know if I would see any results from my very first laser session, but I can already see a difference.

09/27/2016

I barely peeled at all. I might as well have spent an afternoon at the lake. I would have gotten the same results.

09/13/2016

I could see and feel the results right away. Felicia was very informative and she informed me of every step of the procedure. She did a awesome job. I can't wait until my next procedure.

09/13/2016

Very professional service and relaxing environment skin renewal-looks more fresh

09/13/2016

Sculptra®

I haven't seen any results from the procedure

09/06/2016

Loved my time at Southern Surgical Arts. Felicia was extremely knowledgeable and informing. Going back for my next appointment soon!

07/12/2016

face felt great after facial. initial scheduling was set for the wrong office

06/03/2016

She just made me feel comfortable. Means a lot.

05/22/2016

Skin Care

Staff is always professional and helpful.

04/21/2016

The results were not as good as I had expected

03/01/2016

Friendly staff. Plus could see results after just 2 sessions

02/29/2016

The wait time and procedure time was very quick and efficient. Friendly staff, very nice office!

02/25/2016

The small amount of time it took to complete. I arrived early as this was my first visit. I was greeted, asked my name, and told I would be checked in. Many other clients came and went and I was asked my name again and was told the aesthetician would be right with me.When the aesthetician was ready to call me back, I was finally asked to sign a consent form - at that point I felt like I was not important.

02/23/2016

Everything was great

02/23/2016

Staff was great and so was the procedure

02/15/2016

Need 2 more treatments to see results. Felicia is very competent and professional, feel totally comfortable in her care!

01/26/2016

Ultherapy

Because it was so painful it put a bad taste in my mouth. My face lift was a piece of cake compared to this procedure.

01/26/2016

I was not able to complete the procedure. I have very blonde hair, so I was told the laser wouldn't pick it up. I appreciate the honesty, but that should have been asked when I made the appointment. It was very disappointing to think I was having it done just to be turned away.

01/26/2016

Yes, the staff was very professional and friendly. The office was extremely clean. The fading of my tattoo lines and shading.

01/10/2016

CO2 Laser Resurfacing

I thought there would be more visible difference. The first treatment was amazing.

12/11/2015

ProFractional Laser Resurfacing

The last two appointments I was on time however both visits I was rushed and out as each Estitician required use of the room that was currently in use.

12/08/2015

Highly satisfied is a WOW experience from the front door to the exit. Front desk very personable, experience with Felicia very positive she was very attentive and professional and communicated options. Check out was good. Personal chit chat among employees could be minimized in the presence of the guest while they are checking out. Attention should always be with the patient until they exit. with all this said, the staff was very attentive and professional.

12/08/2015

Felicia is always very nice, and helpful and does a good job.

11/24/2015

Vibraderm

Didnt get the results I thought I would get. Made my skin feel more rough

11/24/2015

It was my first time and the staff and aesthetics,Felicia was fabulous. I can't wait for my first facial with her.

11/24/2015

I have been seeing Dr. Nease and his staff for several years and always had wonderful results as well as feeling appreciated as a customer!

11/12/2015

Wonderful experience, friendly professional staff, nice facility, very satisfied with my Chemical Peel and will back soon :)

10/22/2015

I love having the facials and Felicia is the best. She spent extra time with me to make sure I was completely happy.

10/15/2015

Wonderful experience!

09/29/2015

Dermapen

Yes

09/29/2015

The overall experience was great!! There was no wait time and the staff is always very professional!

09/23/2015

The results weren't what I was expecting, but that's to be expected.

09/22/2015

quick service, everyone is super nice. I never have to wait long.

09/21/2015

The whole process was quick and easy

09/14/2015

the wait took too long for such a quick treatment

09/08/2015

Wait time for procedure. I was satisfied in that I was able to get a quote on procedures I'm looking to have completed.

08/24/2015

All questions were answered, and I felt very comfortable with proceeding that day. Felecia was very knowledgeable about all skin treatments.

08/18/2015

Laser Resurfacing

The recovery time was longer than I anticipated and it was more uncomfortable that I thought it would be.

07/26/2015

I originally consulted with Felicia about a chemical peel, but aftet discussing my issues with acne scaring and uneven skin tone, she suggested the Mesopen. The procedure is less expensive than peels and worked well, but I will definitely need a series of 3 to 4 treatments as Felicia recommended. I could see a subtle improvement from my first treatment and the procedure was virtually painless. I had a little stinging around my lips which was tolerable. I highly recommend Felicia as she is very informative and listens to your concerns. I will be scheduling another Mesopen procedure soon and as far as I know, SSA is the only practice in Chattanooga that offers the micro-needling procedure.

07/08/2015

Yes, Felicia was wonderful.

06/23/2015

Microdermabrasion

I've been going there several years and I feel we are very fortunate to have this professional service in our small town.

06/22/2015

The brochure I was given I did not find very informative during my consultation. Additionally, I could NOT find any reviews for the treatments I was receiving, which made me wary.

06/09/2015

Acne Treatment

I ended up not receiving the treatment I was there for.

05/14/2015

Laser Resurfacing

Well Felicia was fantastic in her treatment of me, and conducting the procedure, but the results I was looking for did not manifest afterward.. so it was a wash for me.

05/11/2015

Can't remember if I saw Felicia or Tammy, but they were very good at explaining how the laser removal processed worked and that it may not work on my light colored hair. I came in the week prior to make an appointment and when I came in for the treatment and spoke to Felicia/Tammy, I felt very mislead by the one who made my appointment.

04/30/2015

Felicia is great!

04/27/2015

I would have liked more information about care post-procedure. I was verbally informed of some things to do, however I would have liked a brochure or handout for home care between treatments.

04/27/2015

Friendly staff, quick appt., wish I could have some anesthetic injected prior to procedure.

04/23/2015

Exilis Protege

The scar that was treated is more prominent than prior to the treatment. It was explained that it may take more than one treatment to get full results, but I did not expect it to be worse after than before.

04/18/2015

Noticed results after first visit

04/03/2015

Skin Care

I was happy with the results of my treatment

04/02/2015

Rosacea Treatment

Very pleased with the ease of scheduling the appointment and no wait time when I arrived. Felicia discussed with me my concerns and addressed everything professionally and politely! I was well taken care of!

04/02/2015

All the staff was very friendly and Felicia did an excellent job explaining my peel to me and what to expect afterward. She texted me a few days later to see how I was doing which was very thoughtful

03/19/2015

Age/Sun Spots Treatment

Felt the procedure was too hurried and removing the hair on left hand was forgotten ubtil I complained it was burning too bad.

03/06/2015

She answered all of my questions, was very knowledgeable in explaining the process. I knew what to expect in days to come. I would have been very concerned about what I saw during my healing process, but I was told what to expect. I am very pleased with my results and overall experience.

03/05/2015

No wait time. Staff are super nice and friendly answer all my questions

02/19/2015

The veins did not go away and it was a lot of money. I was advised to do injections somewhere else but I invested $ and didn't get the results I payed for.

02/19/2015

Yes I was highly satisfied with my experience and the out come.

02/16/2015

I was very happy with the results. The facility is gorgeous and clean. I enjoyed my experience.

02/16/2015

Felicia was thorough with the procedure and professional.

01/23/2015

Felicia's professionalism, experience and knowledge. Her informing me what to expect and cost. The work she has done is outstanding. My results are better than expected. I will never go to anyone else. She has made me a customer for life.

01/21/2015

Overall good service

01/21/2015

Felicia is very patient and understanding. She makes the experience more tolerable because she doesn't get impatient when I need her to stop due to the pain.

12/29/2014

Dermapen

I was able to book an appointment the next day after discussing it with Dr. Deal. I appreciate the staff fitting me in before my trip. Felicia was very attentive and answered all my questions. Dermapen requires multiple visits so I'm still anxious to see the results I should be able to get.

12/29/2014

I've been going to southern surgical arts since it was magnolia med spa... I've NEVER been disappointed with a service that I've gotten from there....I had good results & another appt coming up in jan

12/25/2014

Felicia is very knowledgeable in her field. She not only shares her knowledge with her clients she is willing to answer questions and explain things as she works. I've been to many Aestheticians and left with very little knowledge or understanding of what I was having done. Not so with Felicia, she explains her procedures and tells you the truth about what you need or what you don't need. She isn't just about selling products or procedures to her advantage. I truly feel that she is working for her clients and has their interest and needs at heart. A very professional and talented Aesthetician! I give her high marks and would recommend her services.

12/22/2014

the hair removal really worked. after one treatment I can tell ahuge difference. The office was very modern, clean and the staff very pleasant and professional.

12/13/2014

The results were impressive, especially after having dozens of high quality peels.

12/09/2014

Everyone is always friendly and takes good care of me. I look forward to appointments. Professional and great at what they do!

12/09/2014

The experience and results were as I expected, and the provider was excellent.

12/08/2014

I see results

11/26/2014

Very knowledgeable staff. Excellent service. Good results.

11/24/2014

Everything went as planned

11/24/2014

Yes

11/10/2014

the office staff was very friendly and helpfull. The Laser Hair removal work and I will be seceduling anonther visit soon. I left very satisfied and excited; can't wait to return.

11/06/2014

I arrived on time and was immediately ushered into the laser treatment room. The staff was kind and helpful.

10/23/2014

Felicia takes a lot of time to answer questions and make sure you're comfortable.

10/23/2014

Great experience!

10/23/2014

Because of the one on one treatment, understanding my needs, answering my questions, making me feel special, welcomed and cared for. Taking the time to ask me if I'm okay during the procedure and giving me breaks when I needed it. I LOVE Southern Surgical and trust each one with my life. :)

10/23/2014

Microdermabrasion

The office staff is very friendly. I felt that Felicia did a great job on my microdermabrasion and eyelash tint.

10/23/2014

very effiiciently done. comfortable environment. no issues. great staff. always very helpful and responsive.

10/22/2014

I can see results!

10/22/2014

Great service...very knowledgeable. Satisfying results.

10/22/2014