Pleasant and professional atmosphere. Always happy with my treatments...expert staff. Recommend highly! Take good care of my skin, look younger than my 64 years!
Over the phone the appointment times were very accommodating to my busy schedule. When I arrived, the receptionist was very pleasant and welcoming. I was pretty nervous for the consult and immediately calmed as I was greeted & brought back to a room where they answered every question and concern thoroughly.
I had a great experience with staff, nurse and doctor. Everyone was professional and made me feel comfortable.
[Highly satisfied] because the doctor answered all my questions and concerns.
I came in end of July to have an otoplasty procedure; something I’ve wanted done forever. Doctor Samaha and his entire team were very professional, answered all questions, and walked me through everything step by step. The facilities were pristine, and they make sure you are fully happy with the results.
The staff were all very pleasant. From making my appointments to my exams I felt like I was with friends. Although it was a big procedure being done in an out of hospital setting I felt well taken care of and in very good hands. I have confidence that all my needs will be addressed going forward with totally professionalism. The best thing about my procedures is the confidence it has given me. I receive so many compliments on my appearance and although now 65 years old I feel much younger!
I can tell Dr. Samaha is very skilled in what he does. He has a beautifully calm disposition to him and I trust him completely.
The outcome met my expectation. Doctor and his staff are extremely attentive, proficient and kind. Dr. Samaha listens patiently and attentively to all questions and addresses that thoroughly and immediately.
Everyone in the office was extremely professional and they do everything they can to make you very comfortable.
Dr. Fouad J. Samaha was great from the consultation to the surgery day and even the post op appointment was awesome. He was very knowledgeable and caring.
Both the doctor and nurse were very professional and through in answering all of my questions. They took their time with me, and made me feel as if I was the only patient they had all day!
Great customer service with an excellent attention to detail
Extremely satisfied with the outcome. The look is completely natural. I would highly recommend their team.
I'm still completely blown away and its hard to put into words how happy I am with my complete total body transformation. Dr. Samaha and his team have given me my life back. It's been a life changing experience that I can't thank them enough for.
They could not be nicer people not pushy...Suggestive support....excellent experience.
Detailed explanation of what needs to be done. Being upfront with certain expectations and results. Explaining things thoroughly of their procedures.
The Dr. and Maureen spent a lot of time with me....offered alternatives...they were completely reassuring.
Dr. Samaha and his staff are true perfection. My breast implant revision is beyond what I ever dreamed possible. Dr. Samaha is a brilliantly skilled surgeon who listens, asks questions and truly hears his patients. I am grateful beyond words to he and his staff. I believe few are as talented as Dr. Samaha.
I had an amazing experience with Dr. Samaha and all of his staff at Boston plastic surgery, I have always wanted a breast augmentation and I was very nervous as this was my first and only surgery. Dr. Samaha and his staff made the whole process so very easy and stress free. Leading up to the surgery I felt very cared for, and very informed. The surgery itself and also recovery was a complete breeze thanks to the Dr. and the staff. And the results are better than I even imagined! I’m so very happy with the procedure and I’m so thankful to Dr. Samaha and his staff. Thank you again!!
I was very satisfied with my consultation, Dr. Samaha took his time to explain the current issues I had with my abdomen (prior surgeries that could cause complications with the procedure) and explained to me in depth the types of procedures he could perform to help me achieve the results I want. I liked having the medical background on my options and he took his time to analyze and advise on the best solution for me to get the results I wanted. I was not pressured into making a decision and was provided all the information I needed to make an informed decision.
Warm, welcoming staff. The office was very clean and comfortable. I was seen on time. Dr. Samaha always makes you feel like you are the only patient. He made sure all my questions were answered before the treatment. [Single best thing is...] This is an office that truly cares about their patients. You can tell they are motivated to do the right thing not just make money.
Dr. Samaha always takes his time to ensure I get the desired result. [Single best thing is...] The results look natural and not overdone.
Doctor was attentive and pleasant. Nurse was polite and called the evening of the surgery to check in on me.
Dr. Samaha is always professional and works with your desires but is very dedicated to a natural look. [Single best thing is...] The results. Amazing.
The office is not selling me anything and are honest about the options rather than trying to convince me of high priced services - actually telling me point blank what would be a waste of money (for services they provide for my concerns).
The entire staff from the receptionist to the nurse and the surgeon were amazing. Everyone made me comfortable and answered every question I had. Their patient care outlook is incredible and I felt heard, valued, and cared for while in their care.
Maureen, Debbie, and Dr. Samaha far exceeded my expectations! All my questions were answered timely and the entire staff is wonderful. The office environment is very friendly!
I can’t say enough good things about Dr. Samaha and his staff! From the receptionist, nurses, Anesthesiologists, and Dr. Samaha himself I felt completely at ease and comfortable throughout the whole process. I am so thrilled with my results!
The entire staff at Boston Plastic surgery takes the time to address questions and concerns and provide detailed information.
Everyone was so wonderful. They take their time and explain everything and always with a smile. They truly care about their patients. The surgery was amazing and everything went so smoothly! I can't say enough good things about this practice and the doctors/nurses/office staff that work there! Honestly everything was wonderful but it's the staff (and I mean everyone) that made it such a great experience. Their knowledge and kindness and patience was so very appreciated.
1st of all the place is so conveniently located and you just get a very professional feel the minute you walk in. The staff is always well groomed and efficient. I was also always impressed that I got to see the actual surgeon every time I was there. I've never felt so important in my whole life lol. It was a very hand held Process. I had all the information needed to properly care for myself Before & After a surgery. I am still in the healing process but I am so thrilled with the entire process and my stomach looks amazing.
At first I was concerned that my nose looked crooked but after more healing, I couldn't be happier.
Everyone is so kind from the minute you step in the door. They answered all of my questions thoroughly and eased all my fears. Dr. Samaha and the nursing staff are professional and still I could hug them like family when I left. Can’t wait to have my surgery in a few weeks.
From the very first moment of walking into the office I was impressed. I had interviewed several surgeons and Dr. Samaha and his team really listened to me and the goals I was seeking. In fact this team was the only one that worked with me to crate the most desirable and realistic outcome. Every step of the process was professional, and comfortable. I couldn't be happier with my experience or with my choice in working with Boston Plastic Surgery. [Single best thing is...] The holistic support from Day One. The entire office made me feel welcome and appreciated if it was in person, on the phone, or with random questions. I also greatly appreciated the approach of getting letter of approval from my psychiatrist, making sure I was making these physical changes for all the right reasons and that I had physical and emotional support post surgery.
I'm hoping more healing time resolves the issues but my chin is very lumpy and my nose is crooked.
Initial meetings were great and everyone in the office was very kind/helpful. My results are about 90% what I had hoped for. Dr. Samaha and his team made it feel like I was receiving extra care/attention whenever I met with them
Dr. Samaha listens to your needs and fully communicates what your options are. He listens effectively and we plan together the best treatment. He's the best!
The staff is professional, friendly, and very attentive. The procedure went smoothly and the results are great!
The staff was caring and helped me with my anxiety about the process. The surgery itself exceeded my expectations and the follow up contact has been great [Single best thing is...] The result!
Dr. Samaha, and all his staff from reception to recovery are the ultimate professionals! The results are amazing and such a boost t my self esteem.
I chose liposuction to get rid of excess fat that wasn't happy the way it looked, After Liposuction my abdomen looks more uneven in different spots and I'm not happy with the results so far. I'm still giving it more time hoping it will even out at some point. But based on my last Doctor's visit, he thought this is fat creating unevenness and that worries me for now.
The staff was always one step ahead of me, Maureen. I had shopped around a lot and she told me exactly what I wanted to hear very professionally and answered all my questions and relieved all my doubts all within a 3 minute phone call
Choosing a surgeon is arguably the most important decision in the plastic surgery process. I chose Dr. Samaha for his credentials, but it was his demeanor that made the most impact. I never once felt as if he didn’t understand what I wanted. In fact, I felt as though I didn’t have to mention it. He knew exactly what I was looking for. I had a wonderful experience from beginning to end. The office, staff, prep, surgery, recovery, follow-up and anything unmentioned was perfect.
Dr. Samaha and Maureen were so personable and professional. They made me feel so comfortable in asking all of my questions and voicing my concerns. Having Maureen there helping with sizing felt like I had my mom there giving me her opinion which was so helpful and unlike anything I experienced at my other consultations! Truly amazing staff
Dr. Samaha and staff made me feel very comfortable from my first visit. Dr. Samaha was excellent in every way and I would recommend him to everyone
Dr. Samaha thoroughly reviews my progress and discusses any concerns. He offers a very honest and practical approach which is contrary to my previous experiences with other Doctors and Companies in the industry. Very comforting to have a Doctor treating hair loss with such honesty and integrity.
Dr.Samaha always does a great job and always takes his time . Love getting the Botox there.
The entire consult was very comfortable. It is a highly personal matter and difficult to talk about. The practice made it easy to discuss and figure out options
Very great staff, makes everyone feel comfortable. The best surgeon in the country.
I had lived with this problem for over 6 years and Dr. Samaha did an amazing job lifting that cursed problem off my chest. I feel 100% confident in dress shirts, casual wear, soft tees, and shirtless for the first time in 6 years. The improved confidence and happiness with my physique was well worth the financial investment in myself, which is difficult to truly put a price on. Dr Samaha was up to 10k cheaper than what one surgeon quoted me! The cheaper price does not equate to cheap work, as his work was flawless (completely fixed the problem, minimal scarring that is already blending, no problems after surgery, and immaculate sculpting). I was certainly concerned when searching for surgeons, as I have low body fat and a poor job would be easily visible. Dr. Samaha made me feel at ease with his before and after pics. Aftercare was phenomenal; the worst pain I experienced (including post surgery/recovery) was the pinch from the anesthesia needle. I needed to check in regarding some possible fluid retention and I was seen immediately. I followed all aftercare instructions to a T and am fully satisfied with the results. My only complaint is waiting so long to get the procedure done (I wish I got this done sooner in life, but I'm happy now). I would highly recommend Dr. Samaha to anyone seeking gynecomastia surgery. [Single best thing is...] Feeling confident shirtless and wearing tight fitting clothing.
Very professional. They made me feel very relaxed and comfortable prior to my procedure. They were also very responsive and knowledgeable with questions I had during the visit and after my visit.
I was highly satisfied with Dr. Samaha and have been for over 10 years. He knows my skin like the back of his hand (no pun intended). He quotes me cost estimates for future work and sticks to it. Dr. Samaha is highly skilled and realistic in his approach to older growing beauty. They always work marvelously and last longer that expected.
Didn't hear what I wanted to hear. Nothing to do with the doctor, his staff, or the office
I have had the best experience with everyone there...Everyone is friendly, caring and helpful.
Everyone is so fantastic - so kind and patient! I am so pleased with my surgery and with my experience!
No more gynecomastia. I was highly satisfied with my experience at Boston Plastic because from the moment i walked into the facility every accommodation was made to ensure I had been taken care of in the best way possible. From the friendliness of the staff, to the cleanliness of the facility, everything was what you would want and beyond.
Very natural look but better me. Everyone at BPS does an amazing job. Kind and professional and results are exactly what I want
The most professional office & office staff & medical staff I have ever had the privilege to work with. From beginning to end a personal touch that confirmed they really cared about you as a patient.AMAZINGLY THANKFUL!
I was very satisfied with my overall experience with Maureen and Dr. Samaha. They were both amazing and made me feel comfortable during the entire consultation. They provided me with all the answers I had questions about and made me feel like they both really cared about experience, procedure, and overall feelings. I scheduled my procedure day before I left the office with confidence that Dr. Samaha will do an AMAZING job.
Dr. Samaha makes me feel extremely comfortable and is extensively informative and thorough. He seems compassionate and wants to give you the best results possible
I recently had Blepharoplasty procedure and am so happy with the results.I highly recommend Dr. Samaha to anyone that is considering this procedure.Nursing staff medical and office personnel are wonderful caring people. From pre op to post op I was completely satisfied. Look no further.....this practice is wonderful. So happy with the results. Confident feeling
From the front desk to the nurse and surgeon everyone was very knowledgeable, patient, and kind. I felt like I got all the information I needed to make an informed decision.
Everyone was so very nice and knowledgeable. I felt very comfortable and felt that all of my concerns were addressed, and everyone took their time to make sure that all of my questions were answered. I was very impressed by the location and the professionalism. I have already recommended your practice to someone looking for a reduction! I am extremely pleased with my consultation and am very much looking forward to my surgery in February 2019!
The entire staff was professional and friendly. I just knew I was in good hands. I always felt assured. My pain management plan was perfect. I never felt any pain or discomfort post-op, and I also never needed to take heavy-duty painkillers.
From the surgeon to the nurses anesthesiologist and front office people I felt extremely comfortable. The nurse who i first contacted Maureen answered all my questions and made me feel like I was in good hands. I feel much more confident now and my clothes fit better I feel more proportionate. Just wish I’d done it sooner!
From beginning to end the procedure was perfect. I am extremely satisfied with the results and the facility itself. Dr. Samaha was extremely professional and welcoming. The nurses were extremely helpful during the whole process and were amazing individuals. I can't be dissatisfied with this place. The whole experience was surreal and life changing. Thank you!!!!!
I have had many procedures done in the past. Dating back to December 2006. My most recent surgery was my eyelids & nose in April 2018. It was something that i have always wanted to do for many many years. I knew Dr. Samaha & his staff would do an excellent job. I was not nervous of the outcome at all. I trust him completely & i followed all of the post-op instructions to make sure everything healed properly. I received many check up calls from Debbie. She answered all of my questions. I will continue to be a patient of this practice for life. Thank you for all of your care.
This was my first consult with a plastic surgeon and I was skeptical about what my experience would be but I felt very comfortable and at ease with the staff. I found everyone I encountered (Maureen and Dr. Samaha) to be very polite, professional, and friendly. Dr. Samaha was straight forward and honest through the whole process which definitely put me at ease and let me know he had my best interests at heart. I very much appreciated your time and attention.
Maureen made feel safe and that I wasn’t the only one with this problem and I would be very hsppy
The medical team took the time to ask what I wanted, explain, and make sure I was satisfied. With the breast augmentation I now feel so much more comfortable in my own skin.
Maureen, the patient coordinator was friendly from my very first conversation over the phone with her. She took the time during my initial call to answer my questions and asked me about my goals and hopes for the procedure. I arrived several minutes later to my consultation due to traffic but I never felt rushed. Maureen very patiently listened to all of my concerns and answered my two pages of questions. Her patience and warmth put me at ease. When Dr. Samaha joined the consultation, again I felt that he took the time to understand my goals and concerns. He has a wonderful bedside manner and was very honest in his answers. I truly felt comfortable and heard throughout the entire consultation. The overall experience was great and as a result I am excited to say I have booked my surgery for the end of the monthh
Dr. Samaha and his staff are attentive and professional. I consider this practice to be well run and considerate of patients/clients who come here. They run on schedule and are respectful. Cant wait to see how my procedure looks after the swelling goes down and things settle in. I feel more proportioned for my frame.
The staff were all very polite, friendly, and professional. The facility was very clean and tidy. I felt very reassured to have not only a surgeon but also a patient coordinator behind me.
The dr was very up front on everything he told me and he was looking out for my interest on the up coming Surgery that I was looking to do
I had a breast reduction and I am thrilled with the result and my new lighter self. From the moment I stepped into the office it was a positive experience . The staff is very friendly knowledgeable and available. Meeting Dr. Samaha just confirmed it. He is so passionate honest and just a nice man, that I trusted from the the beginning. My procedure was done with care precision and passion and I am extremely happy with the results . Thank you so much to the whole team!
Dr. Samaha was the best. So friendly . Helpful and comforting. It’s a big procedure and i was nervous but he and his staff made me so comfortable. From the front desk, to Lauren on the phone, to the nurses and Maureen, the best !
Great experience from office atmosphere to staff to results of procedure Results exactly what I imagined and feel natural
Both the surgeon and nurse are highly qualified and explained the procedure in detail. I know Dr. Samaha is a perfectionist from my past experiences with him. I only thought about having this procedure once I found out that he now offers it.
The people were very pleasant, welcoming and helpful. It was a very informative experience and I do plan on returning.
The experience was extremely positive. I have no complaints and am so happy with the results! I'm much happier with my body!
I was so happy with the professionalism and manner of everyone. They treated me with respect and courtesy. All my questions were answered no matter how many times I asked. My outcome was more than I expected. I feel so good about myself.
Maureen was very warm, kind, and knowledgeable. Dr Samaha was recommended to me by 2 former patients. I liked his personality and delivery of information. I was comfortable with him.
Tummy tuck was something I was very worried about. Having read many reviews, I knew that Dr. Samaha was very good. Yet, I just did not expect the experience to be so positive. He is truly an expert in what he does but also his interpersonal skills. Plastic surgery is not something that many people are happy with, but I simply cannot imagine a better experience and the result. I applaud him and his entire office - Maureen, Deb, and every other person I worked with!
Working with Boston Plastic Surgery is simply amazing. I think I have never had a better health care experience ever in any medical setting. The quality of work combined with superb customer service is amazing
Maureen was a very respectful and knowledgeable nurse. The facility was absolutely stunning and very clean. The doctor was lovely and caring
All of the staff, everyone is great. I feel very welcome and like I am a valued customer. I've been a long time client and am very happy with all of the services. Everyone is very friendly, professional, and highly skilled. I would recommend Boston Plastic Surgery to friends and family, and I have.
This was not my first procedure here at Boston Plastic surgery with Dr Samaha and his staff. I am highly satisfied with my results. Dr Samaha and his staff provide excellent care.Patient safety and satisfaction are what it’s all about for them. I am thrilled with the way my cloths fit. No more spanx for me!
Great practice, attentive ,supportive. The MD and his nurses are all highly skilled and trained yet easy to talk too and making you feel there are no stupid questions. The atmosphere is critical. Supportive and non judge mental.
THE DOCTOR WAS KNOWLEDGEABEL WITH WHAT HE DOES, HE EXPLAINED HIS TECHNISQUES IN A REALISTIC EASY TO UNDERSTAND WAY. AND HE ALLOWED ME TO EXPRESS WHAT I THINK I WANTED AND THE COST WAS BROKEN DOWN TO ME TO UNDERSTAND EACH OF THEM.
I can't say enough about Dr Samaha, Deb and Maureen and this whole practice. They were amazing, so caring and so thorough in explaining everything prior to the procedure. I always felt very comfortable and that I was their highest priority during each visit. The follow up after surgery so amazing. I was contacted daily by Deb and felt I could call at anytime if I had a question. I would highly recommend this practice. I am very pleased with my results and care.
Immediately when you walk in the office is clean , welcoming and friendly. Maureen the RN who assisted with the consultation was a breathe of fresh air. I was nervous so she made me feel very comfortable and not like just another number in there for a consultation. Dr. Samaha was great and listened to everything i had to say.
Dr. Samaha seemed very knowledgeable and approachable, and I was Highly Satisfied with this. However, I MAY want to have a septoplasy at the same time (not sure yet), and I was hoping Dr. Samaha could either do a minor procedure to improve breathing on 1 side (even if not a full fledged septoplasty), or coordinate with another physician for a single surgery. I like Dr. Samaha and want him to perform the rhinoplasty, but I'm now forced to investigate other surgeons who can perform both. I do plan on calling the office back and understanding to what degree Dr. Samaha can modify the septum. Thank you.
Even after 2 complications, I am very happy with my results. I felt like the staff were so wonderful to work with and have since recommended your practice to a friend.
The precision of the surgery. Dr. Samaha is a very skilled surgeon and did a wonderful job on my surgery. In addition, he has been kind, patient, and thoughtful throughout the whole consultation, pre-op, surgery, and post-op process. He really listened to my concerns and put me totally at ease. I have had a wonderful experience with this group.
The nurses, surgeon and anesthesiologist were extremely helpful during the day of my surgery. The anesthesiologist kept me laughing throughout the IV process and also did not leave the slightest mark in my arm! I was not even sore from the IV placed. Surgery was the blink of an eye and the nurses took amazing care of me following surgery. I was beyond happy leaving that day! I lacked self confidence prior to this surgery. I did not feel comfortable in many pieces of clothing. I know comfortably wear several different types of clothing confidently and comfortably.
Dr. Samaha is a wonderful doctor and I would definitely recommend his practice to anyone who is considering any kind of procedure, I had a tummy tuck and shortly after had a fall which landed me in hospital, and if you can imagine it he actually came to my hospital room to check on my incision because I couldn't make it to him, I was overwhelmed just seeing his face peek around the corner of my room, he is truly a wonderful doctor and man, he is generous with his knowledge and time. I also had a breast lift which also came out great, I thank you all from the bottom of my heart for the wonderful treatment you gave me. I also have to give kudos to my angel Debbie and also Maureen. I will be back that you can be assured of, wouldn't want you to forget me now LOL, XOXO and happy holidays to you all, [name]
Dr Samaha performed above my expectations. The whole staff was extremely helpful, and friendly. All phone calls and appts were scheduled in a timely manor. My over all experience from my very first visit to my result 3 month post op have been terrific!
I was not provided with a clear explanation on the risks associated with the procedure until AFTER I scheduled my surgery. I booked and paid a fee for a consult and my expectation was that I would receive a very comprehensive overview of what to expect, and leaving out the extensive risks associated with this elective procedure is shameful. Patients should absolutely not be eligible to schedule a surgery without being provided with this very vital information, beforehand. I was also not able to view photos of before and after's-- even after I requested to view before and after photos. I was advised to refer back to the website.
My clothes look so much better on me! When i shop, everything I try on looks good too! What a nice, new experience. I was listened to patiently, and made to feel like i was important
EXTRAORDINARY CUSTOMER SERVICE AND AWARENESS OF TREATMENT RESULTS BY PROVIDER. COST OF TREATMENTS APPEARS TO BE FAIR AND CONSISTENT WITH OUTSTANDING RESULTS ACHIEVED FOR PATIENT. The best thing about my procedure results were that the impact of the beauty and imagination of my appearance exceeded my wildest dreams.
Amount of time allocated. Explanations clear. Obviously highly skilled personnel. All people in office helpful and made me confident. Recommend highly
You came highly recommended by my daughter, [name], who had breast implants. I felt very confident coming to you and you were all that she said you would be.
Very informative and helpful and I felt very comfortable the entire time. I didn't walk out of there with any questions regarding the procedure.
Friendly, intelligent staff. Willing to answer any/all questions I had.
The staff is always extremely friendly and they did a great job with my surgery. Very happy with the results
Dr Samaha and Maureen made me feel so comfortable. I was so nervous. I'm so self conscious. I was extremely happy with the way they talked to me about everything. They're all very kind and respectful. Very professional!
Dr. Samaha and his entire staff were friendly, caring and respectful. I felt comfortable from the moment I walked into the office. Dr. Samaha was honest and unassuming during my initial consultation. He never suggested any changes to my body that I didn't bring up first, and actually talked me out of doing additional procedures because he thought them unnecessary. I was thoroughly impressed with the professional nature of the office and staff; each person was highly knowledgeable about the subject matter and was patient with all my questions. My results are fantastic, I even look better in a bikini now than in my 20s. While my children can no longer grab my belly with their fists and shake it, they now witness their Mom being confident in her own skin. It is all thanks to the careful artistry and skill that Dr. Samaha possesses and the help of his fantastic staff. I can now wear pants with my shirt tucked in! I don't even think about my belly when I'm riding my bike; I no longer have to adjust my pants to be comfortable. I'm no longer worried about my excess skin falling out of my yoga pants or shorts when I'm at the gym or running. I can wear anything and feel like myself again. The best part is that no one needs to know I had it done - I am just a happier person and it shows on my face - not my tummy!
Yes, everything related to the procedure went well! Very good density and distribution of implanted follicles.
The Botox remover my wrinkles and I was in and out of office in no time. Very satisfied!!
Yes! Dr. Samaha completely changed my body for the better!! After massive weightloss my skin was loose and didn't allow me to enjoy my hard earned body. Dr. Samaha completely fixed that with extremely natural appearing results!!
The staff in the operating room including the doctor were fantastic and put me right at ease, I felt safe and secure throughout the process. My whole experience and the results were great and I loved the staff
going into this process you and your staff have made me feel comfortable and informed thru the whole process. When I was having any issues you all were there for me, even when I was not easy to get a hold of. That is something tha you do no find. You all cared about me and made me feel...well...safe. hank you for that. I feel more confident. I feel good about myself. After having 3 children in 4 years my body changed. you gave me back a piece of me and I want to thank you for that.
I highly recommend Dr. Samaha and his entire care team. My experience was A++ from start to finish. The team addressed every question, routinely checked-in on my progress, and provided endless support.I couldn't be happier with the results or the minimal recovery time. Prior to visiting Dr. Samaha I had consultations with other physicians and none of them provided such a thorough and comprehensive exam and evaluation as Dr. Samaha.
The surgeon, nurse and staff members were incredible and answered all of my questions!
Very professional staff. Made me feel extremely comfortable about the entire procedure. The people on staff were the best thing about the procedure. They made the whole process quick and easy
Feeling of care and concern emanates from every member of the staff. Of course Dr Samaha sets the tone, and of the several doctors I am working with, none has the " bedside manner" he has perfected. His staff follow the leader, and the result is fantastic for patients. I could not be happier. The single best thing is that what was done was exactly what I asked for.
very satisfied with everything I have experienced at the office. look great
Knowledgeable and friendly staff. Suggested what was good and high professionalism.
Constantly treated with courtesy and respect Patience in explanationUnderstanding my concerns I felt very at ease
Good price and everyone made me feel very comfortable. I was fed during the middle of the procedure, which I really appreciated.
I was highly satisfied because of how nervous I was and how comfortable they made me feel. They see this everyday and they still made me feel like this was my first time and treated me with respect and were all very caring and patient.
Dr Samaha and his nurse was very professional and kept my goals in mind he entire time.
thoroughly answered my many questions. Surgeon asked me questions that helped me better decide what I truly want for an outcome.
It more than just getting a procedure at the hands of outstanding experts in this field...it's magical comfort and security as a patient that makes me come back and back and back. Excellent craftsmanship, outstanding customer service.....beautiful serene surroundings. OMG the price is always right!!!!
Dr. Samaha has done surgical procedures such as bilateral breast reduction and abdominoplasty and his staff and he are so pleasant. I do need to follow up with other issues which I intend to after I clear my other issues. Kathy and Debbie are always helpful. Learning about how to take care of myself with new technology and procedures.
Extremely friendly staff. I contacted a few plastic surgeons in the Boston area and Dr. Samaha's team were the only ones to give me a response. They made me feel very comfortable discussing something about myself that I am not comfortable with. I received information about Dr. Samaha and his certifications and felt very at ease with the professionalism and friendliness of everyone at Boston Plastic Surgery.
The staff and surgeon were all very friendly and made me feel like I'm making the right decision with my surgery.
I couldn't be have asked for a better experience. It is a hard choice to make to have elective" surgery. There are a lot of factors that go along with it including judgement of others, pain, recovery time (I have 3 kids!!) the office was immaculate and calming at the same time, the staff was amazing and dr Samaha is professional and easy to talk to. He made me feel my decision was the right one without making me feel like he just wanted my business. I was considering getting my breasts done as well as a tummy tuck and dr Samaha lead me away from that idea saying that he didn't think they were bad and since I didn't want bigger breasts I just wanted a little more perkiness he said I should wait until after the tummy tuck and see what I thought. Sure enough after getting my stomach done I am so pleased with my results I actually think my breasts look fine! The nurse was in contact with me the night before surgery and multiple days following surgery which I found very comforting. Everything about my experience was amazing and I couldn't have asked for better. I would do it again in a heartbeat! My results have changed how I feel about myself and given me the confidence i haven't had in years. Thank you to the whole team for an amazing experience!" The results! I feel so amazing and can not even believe the before and after. I would do it again in a heartbeat!
My incisions looked so wonderful; the doctor was so skillful and the staff was amazing. My flat belly, cute bellybutton and very clean incision.
Boston plastic surgery is a friendly welcoming environment. Debbie is so comforting and sweet. she prepared me and kept me well informed throughout. Dr Samaha is an excellent surgeon and a warm kind man. They took such good care of me. I couldn't be happier as my results far exceeded my expectations! I have wanted this surgery for 14 years... I am so happy that I finally went for it. I love the way clothes fit my new" youthful shape!"
Spectacular friendly service, from beginning to end. I am 3 months past my surgery date, and still follow up to check on me. Feel more confident in everyday wear. I feel like I eat less.
Dr. Samaha discussed the procedure in detail and provided me with hope for my situation.
The specific area and procedure that I was inquiring about seemed a bit pricy in terms of how minimal I was told it is.
Dr. listened to my concerns and tried best to achieve my desired outcomes feel more confident, look better in clothes
Dr. Samaha and his staff answered all my concerns and I cant be any happier with the results, excellent surgeon and great staff. the two technicians who did my hair were outstanding! after one week after my hair procedure I see its growing and made me super happy :)
Very,nice,very satisfied w/results So much more confident & can fit into clothes so much better now
The medical professionals greatly excelled my expectations. I felt welcomed and important throughout the process even though they have plenty of other patients. The surgery came out fantastic, I couldn't be more happy. I would recommended Dr. Samaha to anyone that wants plastic surgery, the guy is a perfectionist and knows his information about surgery. The whole team was truly wonderful and made me feel comfortable and assure of my decision. My nurse Deb, she is a sweetheart. She informed me of similar women in my situation and the choices they made and why they did it which gave me options. She was always upfront and told me how it was, good or bad. I feel so comfortable with her and know she is always there if I have concerns or questions even if they aren't serious and I'm worrying for nothing. Deb is great at her job and an awesome clinical professional for the Boston plastic surgery team.
Dr Samaha and Maureen were great answering every question. I was also received with a warm welcome and felt very comfortable speaking to both about the surgeries that I want to do. Surely booking my surgery soon. Thanks
very kind and patient. Answered my questions- eased my concerns. no pushy at all.
The staff, nurses and surgeon made me feel comfortable and respected from the beginning. I knew that I was in the right place to have the procedure, that I've wanted for twenty years since a debilitating illness took it's toll on my body through atrophy, done. Thank you!
Doctor and staff couldnt be more patient and explained everything i needed to know about the surj...they were correct about exactly how i would feel and experience...the follow up has been amazing...i am planning to go back with more enhancements on different areas in the future
I thought all staff professionals and kind.Very knowledgeable and listened to my concerns.
It was an extremely professional experience from consultation, surgery, then follow up. My expectations were very high and Boston Plastic surgery met every need.
Everyone made me feel extremely comfortable and answered all of my questions. The results of my surgery were even better than I expected. I have a lot more confidence. I look better in and out of clothes and couldn't be happier with my decision.
super clean, nice office, friendly staff who seemed to be considerate of my privacy, the doctors's online reputation and his demeanor in the examination room all gave me a good vibe that this was the place to have my procedure.
The office is comfortable and inviting.Maureen so informative and friendly. All staff members I interacted with were just so welcoming. Dr Samaha listened to my concerns. Spent time informing me about my desired procedures. He had a wwarm demeanor. I felt very comfortable. I left the office completely confident I had chosen the right surgeon to perform my tummy tuck/breast lift.
i have had many, many procedures done at this office. always satisfied that is why i keep coming back.
Very accommodating. Still less than 3 months post-op. Great results. Can't wait to go shopping for new bras and summer clothes
the nursing staff was unbelievable. i felt so comfortable with them as well as the surgeon. the overall experience was comfortable and made me feel safe and excited
Dr Samaha is the best, wouldn't go anywhere else for surgery. The whole experience was a professional one. The dr and staff care about the outcome just as much as you do.
Dr. Samaha was very warm and understanding, and patient. He listened carefully to all of my concerns and provided honest feedback. Dr. Samaha is highly experienced in this procedure and I felt comfortable choosing him as my surgeon. In my experience with other surgeons prior to this visit, I did not feel as though they were as experienced with the technique and although they exuded confidence in their abilities, neither my husband nor I felt at ease. I hope that I am as pleased with the practice and Dr. Samaha following completion of the procedure. Also, the nursing staff and the administrative staff are kind and welcoming and highly knowledgeable about the procedure and about Dr. Samaha's experience and they were able to answer all of my questions, allowing me to feel completely comfortable with the decision. I am so glad that I found this practice.
I felt like the decisions and a device that was giving was based on my needs and never felt pushed to do something I might not be happy with. I never felt like it was a money decision Fitting into my clothes so much more cimfortable
I was impressed with the practice from viewing web site and the initial call to make the consult appointment. . the person answering the phone was very friendly and knowledgeable
Dr.samaha was highly professional along with his nurse Maureen and his injector Maryellen..I was very satisfied with the outcome of all my procedures and will most likely return at a later date I was very pleased at the outcome of my neck proceedure ..Dr Samaha's skill as a surgeon made me very happy to look in the mirror!
I feel more in proportion and like how I look in clothes better. Happy with the patient care and the results.
My appearance is drastically different. My sciatic nerve pain is completely gone, due to my stomach muscles being realigned (I suspect). I no longer look pregnant. . The care provided throughout my entire experience was exceptional. Every aspect of treatment was communicated verbally, as well as reinforced through written form. The staff and the environment was clean, welcoming and comfortable. Knowledge and expertise were apparent in each staff member.Everything about this experience made me comfortable enough to recommend the services to others. The only aspect that gives me pause in recommending services to other is the cost of the procedure. The actual cost was fair, for the outcome I received. I, personally, would pay it again and again as my results thus far have been life changing. However, when I speak to others considering the surgery, I hesitate in sharing the information due to the cost and the fact that there is no insurance coverage. The fact that I paid out of pocket lets others know that I am financially able to do so, which I do not like to share.
going into the consultation I was very nervous. After meeting with the nurse and Doctor I felt completely comfortable. All of the questions and concerns I had were answered. When speaking with the doctor I felt that he was really listening to me.
Thinking back on it, it was mainly not seeing any before after pictures having been done by the surgeon himself to reassure me of quality work, that's really the only thing i can think of. Everything else was fantastic, and I'm sure if i do request it in the future, i'd have no problem receiving that material.
I finally feel comfortable in my own skin. Dr Samaha did and awesome job! He is extremely professional and courteous. I found Dr Samaha and his staff kind, friendly and knowledgeable. I was nervous but they calmed my nerves and walked me through The process and they were honest about what to expect during recovery.
The how natural the results came out. Calling back to ask questions was really easy and everyone was immediately there to help me or called back very soon after. No problems at all with procedure results. Scheduling was easy, very flexible. All of the staff seemed knowledgable and were very accommodating. Seemed appreciative of me being there for the treatment I was getting
Entire process from the beginning to the end was well coordinated. Clinical staff was very knowledgeable!
My procedure was two months ago and it takes several months to realize the full effects. I am unable to state unequivocably my thought about the final results.
I find these personal experiences to be very helpful in the process of choosing a Surgeon, as I read several before my initial contact with Dr. Samaha's office.From the initial inquiry I made for a consult, to my post-op appointment, the entire staff was very informative, helpful and just overall wonderful. Maureen was a pleasure to work with from the beginning and answered all of my questions. Deb was also very informative, as well as reassuring to my nervousness on surgery day. Dr. Samaha understood what I wanted my final result to be, and I couldn't be more happy with it. To my surprise when I woke up, he had also removed 2 moles that I have had since an early age, which were in between my breasts and I had always been self conscious of for many years. I cannot say enough good things. I highly recommend Dr. Samaha and his staff, and encourage anyone to at least make the initial consult to see for yourself.You will not be disappointed!
Dr. Samaha was very kind and truly cared about my goals for the surgery. He was personable and honest and clearly had a lot of experience. I didn't feel like I had to have any additional consultations when I left.
The staff was great, and I couldn't of been happier with the recovery and there were not any issues during or post. Well worth the expense
I feel so much more confident in myself. . I would recommend Dr. Samaha & his staff to all my family and friends. The care was impeccable, I felt totally comfortable. My nerves were put at ease. I could not be happier with my results.
The single best thing about my experience at Boston Plastic Surgery was how comfortable Dr. Samaha made me feel and how realistic he was about what I could expect to achieve through the procedure I was getting. . Dr. Samaha was very realistic about what I could expect to achieve with the breast implant revision surgery. He didn't just tell me what I wanted to hear. He went above and beyond in terms of trying to give me the results I desired. I was very happy with the results of the surgery especially considering the issues I had with my previous implants that needed to be corrected. Every single person I came in contact with at the office was extremely nice and professional. I wasn't even nervous going into surgery because I felt like I was in such good hands. I loved being able to get the surgery done in the in office operating room as opposed to a hospital. I would recommend Dr. Samaha to anyone looking to get a surgical procedure done.
I always have a great experience with the Doc. He very friendly and my Botox always comes out perfect.
Surgery was a breeze. I never felt any pain or felt anything was out of place. No one likes surgery but I felt very comfortable the entire time. . The entire experience was wonderful. I was never worried about anything. Everyone is so nice at this practice! Thank you for your support!
They made me feel comfortable and explain things in detail and they were very professional.
The Nurse Maureen was super helpful and knowledgeable. The surgeon was super friendly and supplied me with all the information I wanted
From the start dealing with Maureen was an absolute delight - she is informative and warm and easy to speak to. Dr. Samaha was respectful, kind and informative as well. I will be booking both procedures with them.
Love my results bc there is no scaring! I love my results and the professionalism of the office!
I thought Dr Samaha and his staff were very professional and knowledgeable. I asked a lot of questions and I got them all answered. I felt very comfortable scheduling my appointment and I look forward to my procedure.
I feel more confident and I love the way I look now. I was always self conscious about having small breasts and this is no longer the case. I just wish I had done it sooner! The entire office was very professional and compassionate. I was really impressed with the follow-up communication, especially by Deb. She was really amazing. I have nothing but positive things to say about the experience.
I was happy to talk about the procedure and felt like all my questions were fully answered..
Dr. Samaha and Maureen are extremely welcoming and make you feel at ease about your upcoming procedure. The knowledge they display is unwavering I wouldn't dream of going to any other plastic surgeon. Dr. Samaha did surgery on my son and we couldn't have been any happier it changed his life.
The only thing I can say was I was really looking forward to having a better idea of how I was going to look after the procedure by the computer generated photo enhancing. It was tough to get a sense of how it was all going to look by just having implants in a bra. However my experience was wonderful.
The office is comfortable upon first arriving and remained that way throughout the consultation. Maureen was fantastic, encouraged questions and was very honest and upfront with her responses. Dr. Samaha made me feel really comfortable and relaxed. I scheduled a breast augmentation that visit. I am hopeful that my results are as great as I would expect from such an organized, welcoming office.
The surgeon sat with me and answered any and all questions I had but did not engage too much about procedure or common questions.
I was highly satisfied because the staff was informative, the surgeon was highly knowledgeable, the location was convenient, the website was clear, the waiting room was comfortable and the options for treatment of my issues were discussed in depth. These points add up to the experience I was hoping for. I am now excited to move forward.
Staff and Dr very knowledgable and reassuring. Organized and clean office. I did not feel rushed and I felt listened to.
I was really satisfied dr samaha made me feel very comfortable and relaxed. I can't wait to do the breast augmentation
Very VERY knowledgable staff and Doctor not out to get your money, but to lead you towards your BEST solution! Salute
The appointment was easy to schedule, on time, and pleasant. The Dr and staff are wonderful.
honestly, I don't see that much of a difference. I thought the entire process was very professional, made me feel at ease, I didn't feel rushed or pressured to do anything, staff was friendly and knowledgeable. The office was also welcoming and clean.
I love the results because they are so natural looking. Dr Samaha was very professional and the results were exactly as discussed. I am very happy with the overall experience and would highly recommend Dr. Samaha.
Dr.Samaha and Maureen made me feel very comfortable and answered all my questions..I called later and spoke to Maureen and she was very attentive and answered all my questions..was very satisfied..
The results - they're exactly what I hoped they would be. The procedure took very little time, was not painful at all and although I was a bit surprised at the swelling for a day, it disappeared in a short time.
I had an overall great experience. Everyone was friendly and reassuring throughout the entire procedure. They worked hard to accommodate my hectic schedule and get me in ASAP so that my recovery time would not affect upcoming events that I had already planned.
I felt completely comfortable and at ease. The staff was very knowledgeable and warm, friendly and warm.
A very natural look. The results here never look "done" Staff and Doctor highly professional, efficient and knowledgeable. Always a pleasant experience
My husband is as happy as I am! I was highly satisfied because from start to finish, the first consultation to post procedure everything went as I was told it would go, and everything was done with quality care .
The dr was very sensitive and caring. He explained everyrhing step by step. The assistants were very good too No bruising after
I was highly satisfied because all my questions were answered and they were very nice and explained it well
Yes, I am always extremely satisfied with the results when I come to Dr. Samaha.
The surgeon was very caring and helpful with making the correct decisions for my body.
The website indicated the price estimate for rhinoplasty was $8,000 and the estimate that I was given was $9,500. Also, revisions to the initial results if there are apparent flaws immediately, that are not the result of the patients own fault, are not covered under the surgical cost, as they are with many other surgeons.
Office visits are always timely. Never have to wait. Office is impeccable. Friendly nice feeling everytime.
The Dr and nurse were very kind and professional and didn't make me feel uncomfortable at all! They recommended I think about it and talk to my Dr before making a decision!!
The professionalism and interpersonal skills of the staff at Boston Plastic Surgery exceeds that of any doctor's office. In contrast to the typical 15 minute" briefing at most offices, Dr. Samaha and his colleague, Maureen, spend an hour listening to questions with sensitivity and answering them with honesty. Not only was I pleased with the results of my surgery, but equally, with the entire experience. A personal decision was met with sincerity and expertise that can only come from those who care about the quality of their work."
Everyone in the entire office was AMAZING!!!! I have already given the office number to my girlfriend who wants some work done!!
The staff and surgeon were knowledgable, friendly and made me feel completely comfortable. They did a great job of explaining the process I genuinely felt that Dr. Samaha had a real understanding of what I was looking for as an outcome. And I was right! He did a great job with the surgery and I couldn't be more satisfied with the results and the experience in general.
the outcome was superior; and the doctor is very informed, consistently trust him and always satisfied.
My experience with Dr. Samaha and his staff was exceptional. The entire staff was attentive and professional. They made certain that I was comfortable throughout the entire procedure.
professional staff, procedure went exactly as explained. Everyone took a lot of time to make sure all questions were answered and I was comfortable with the procedure.
Dr Samaha was very knowledgeable about this prodecure and told us what he would do. Didn't just leave it up to us.He is the expert. He made us feel comfortable and he was confident and also told us what to expect.
i was highly satisfied because everyone was warm and professional and very informative not pushy like trying to just get you to sign up. I loved the office decor it should good taste and the doctor has a good eye for design which is important when someone is redesigning your face or body..
I did a lot of research into plastic surgeons prior to making appointment.Dr. Samaha is incredibly experienced, board certified and wonderful to talk to. He is realistic, he is approachable and available. His team is highly trained. Maureen, the patient coordinator, was an absolute joy to work with and communicate with. They were very accommodating and used a variety of ways to stay in touch, mainly email and phone. I never felt pressured at any time to book the procedure. It was all really extremely professional, warm and pleasant.
I have not had the procedure. I do not like to estimate my experience on only what I have experience. A few weeks after my procedure and I have fully recovered I will know if the consultation was appropriate, the staff was knowledgeable, and then I can testify if I was highly satisfied
Professional, compassionate, understanding, caring professionals with impressive expertise. I would recommend this practice and its people to anyone, and will return myself.
I had to hideout in the house for 7 days due to the swelling and bruising. I certainly will be much more prepared the next time I have this procedure done. I am happy with the end result.
Everything was beyond my expectations... The office environment, the attention needed and the professionalism required to do the procedure I was looking for!
I was happy with the results, but I could have used another vile, but I was unwilling to increase my expenses
Dr. Samaha as well as all of his staff that I have encountered have been wonderful. I feel so comfortable and well taken care of. I would recommend him to everyone.
Dr. Samaha took into consideration everything that I had wanted my nose to look like prior to surgery, and delivered beyond expectations! As a patient, we are reminded not to not expect perfection, but my outcome of surgery came very close! Extremely happy and highly satisfied! I am finally confident with the way I look! Thank you so much.
The minute I sat down with Dr.Samaha I felt very comfortable and he knew exactly what I was wishing for. The day of the surgery the nurses and all staff involved was so kind and walk me through the whole procedure step by step. I would do it all over again and only with Dr.Samaha and the best nursing staff ever !!
I felt I was listened to and respected, in addition to getting great results.
Dr. Samaha listened very carefully to my particular concerns and gave me very helpful , honest feedback . I felt very comfortable speaking with him...he was very kind and attentive during my consultation, and I never felt pressured with regard to my options.. His assistant Maureen was so helpful and supportive also. Post -op Dr. Samaha called me personally and his surgical assistant Deb and he were always available throughout my healing process.. Overall, everything about my experience was positive.
I'm highly satisfied because at Dr Samaha's office I found everything that I looked for to do the procedure I needed! Professionalism, competence, dedication and caring!!!
I Have visited the office/clinic many times & All the Staff are Always extremely professional ,courteous & friendly , Everyone from the reception girls ,Nurses , Aestheticians to Dr Samaha , its a Pleasure to visit there for treatment
Everyone was kind and informative. They answered all of my questions, explained which procedure would be right for me.
Could not have had a better experience!! From start to finish, Dr. Samaha and his staff made me feel so incredibly comfortable and at ease. The MiraDry procedure was so simple. Recovery was even easier than they said it would be!! I cannot say enough great things about this practice!
Overall, this practice is exceptional. The compassion I felt from Maureen, Deb and Dr. Samaha was very comforting. The experience was extremely positive. They made me feel good about myself after the consult.
The level of professionalism and compassion was high and because I felt put at ease about having the procedure.
Dr. Samaha and his team are the best of the best! He is a master at his tradeFrom the second I first called I knew he was going to be my first choice. No questions went unanswered, I was very nervous and I called a good 10-15 times with questions before my surgery (this is far before I paid). The staff there is educated, friendly, respectful and informative. They made me feel at ease, and I knew I was in good hands. I made an appointment and met Dr Samaha for the first time. He has a very professional way of making you feel comfortable. He is very honest, I never felt rushed at all. I had my surgery and him and his amazing nurses were in contact with me every step of my recovery. It has been 3 months since my surgery and the results are better than I could ever imagine. From start to finish Dr. Samaha and his team are AMAZING!
I thought Dr. Samaha listened very well and he had a great understanding of what I wanted. He also seemed to care about my concerns.
The staff is friendly, professional, and on time. The results are exactly in line expectations.
The doctor was very straight forward and had good knowledge of the procedure
YesI felt that the Dr was very honest and made me feel very comfortable during the procedure. I look forward to my next visit as the results were exactly what I had hoped for.
I was highly satisfied with my appointment and procedure because Dr Samaha really took the time to listen and fully comprehend the look / desired results I was hoping to achieve.
Always the outcome I expect . When I am in the office all my questions are answered throughly and I receive excellent patient care.
Everyone involved in my experience, from the initial consult to my post-op visits, has been genuine, caring and patient. They are very knowledgeable about the procedure and were forth coming with what to expect ~ down to the smallest detail ~ and treated me with dignity and respect I wouldn't usually equate with a medical office. The facility is immaculate. I will, and have, without hesitation, recommended Dr. Samaha and Boston Plastic surgery to friends and family. I know I will be a repeat customer.
I cannot say enough good about everyone there involved in my surgery. They are all the best. I work in the medical field. This was my second surgery with them within 6 months of each. I have already recommended this office to several friends and relatives.
I am not satisfied with results of my chin augmentation. One of the primary reasons for having the procedure was to improve the symmetry of my face. However, my current result is less symmetric than before. This could have been prevented with better communication up front. The result I thought I was paying for was achievable. Not sure what to do next.
My breasts are not even. I was told they would drop within weeks after surgery and it has been 6 months and one is significantly higher than the other. I cannot do the recreation activities I enjoy doing and I did notExpect to have to wait longer than 6 months. I was assured that after 3-6 months I could return to normal activity.
Everything was incredibly professional, the in office surgery suite was comforting and a relaxing atmosphere which I greatly appreciated in a scary, stressful time. Post surgery, I had full contact to the nurse and she was amazingly helpful and there to speak with me if needed at any time.
The doctor was helpful, knowledgable, patient and kind. All the staff was helpful, responsive, friendly and knowledgeable. The surgery was easy and I am ecstatically happy with my results.
Went to discuss options and the dr and his staff were highly informative
I can not say enough good things about Dr. Samaha and the whole staff. My results are nothing short of amazing and I honestly felt as if I was the only patient. The daily phone calls from Deb were great and made me feel so comfortable. This was one of the best decisions I've ever made!
All of the staff are wonderful. The office is very calming. Dr. Samaha was never in a rush. No question was ever stupid to ask. The nurses Maureen and Deb are very helpful and encourage a lot of communication. Calls and emails are returned promptly.
The procedure was painless and I am pleased with the results. Many years ago I had similar procedure with another Dr. and I left bruised and swollen, therefore I feared doing it again. I was very pleased after the procedure that I had no bruising, or swelling! The right dr. makes a huge difference!
Ultimate professional physician and staff members. Treatment options are clearly discussed and time is always taken to answer any questions or concerns. Office atmosphere is inviting and private. Treated with dignity and respect at each visit and never pressured or hurried
The way Dr. Samaha runs his practice - from the office layout and décor, to the staff, to he himself - is impeccable on every level.
I was pleasantly surprised with how smooth and effortless the experience was. Fast consultation and procedure booking, kind and professional staff and relatively painless procedure and recovery!
I like that the office is well organized and highly professional, while also being warm and approachable.
I made 3 consultation appointments, aiming for downtown Boston. When I called Dr. Samaha's office, I was greeted by a friendly voice. The person who answered was very helpful in answering my questions. Seeing the difference in how I was treated over the phone scheduling the consultation, I immediately cancelled the others. I mentioned that ideally I would like the surgery done sooner rather than later and they made availability for me within a couple days. I was late due to transportation issues, and they still gave me my full hour consultation. Not rushing me at all. They encouraged me to think about my decision before committing, rather than pushing me to sign papers. The day of surgery I felt 100\% confident in my decision and the staff. For something that should be scary, I felt so comfortable and taken care of. I cannot say enough good things about Dr. Samaha and his staff. My implants look great. The OR nurse called me numerous times to check on me and even gave me her cell number if I needed her. Office was clean and comforting. Dr. Samaha listened to what I wanted and helped find the perfect fit.
Maureen and Dr. Samaha were outstanding with their questions, concerns and explanation. Very Professional.
The procedures I were inquiring about are completely elective/cosmetic procedures. I felt as though I was being considered to let them operate on me, when I was actually there to make a decision as to who I want to select as a surgeon. I also felt extremely self-concious of my body while there, which I did not experience with the other two plastic surgeons I had consultations with.
The only complaint I have is that during the actual consultation appointment I felt rushed to make a decision about size/etc. The nurses and surgeon were of course very knowledgeable and answered my questions and made me feel as though I were making an informed decision, however I did not feel as though I had enough time to try on the sizers and compare what was too big or too small. I saw the first size that appealed to me and agreed to that size, and the nurse sort of rushed out of the room to tell the surgeon I presume so the 3D imaging could be prepped. It would have been nice to try on the one size up from that because I eventually chose a size that which I did not get to experience the sizer for. I understand it's not the most absolute representation of the results, however it was one of the focuses I had for this appointment. Also, If I had not caught that the profile of the implants were moderate plus, I may have never known because I was not told. I was not given information as to what kind of implants (profile wise) and what kind of look would be suitable. Also, my 3D photos looked like my nipples were crooked which is not how they look in real life.
The staff was very comforting. They were very knowledgable about the procedure I want to have done, and helped to make me feel like I made the right decision.
Dr.Samaha and the staff are professional, knowledgable, and delivery great quality patient care. I would recommend this practice to friends and family.
At my first appointment, Maureen was friendly, informative and knowledgable. Deb, is amazing! She was so kind and willing to share her own experience. She always makes me feel like I am her only patient. Both Deb and Maureen are assets to your office and very valuable employees. If it weren't for the two of them, I probably would not have had the procedure done. Employees like them are hard to find!
Poor symmetry. Was told to achieve my desired result healing would have taken much longer. I was never given the option to decide and many healing has already taken a long time
Both Maureen and Deb and Dr. Samaha were very informative, comforting and kind during the entire process. I have been interested in this type of procedure for sometime, had they not been as sincere and gentle as they had been, I would not have had this procedure. All team members seemed very knowledgeable and genuinely interested in my health and in helping me achieve my goals. My experience with the procedure was just as they had advised it would be alleviating the worry with each aspect. I was treated with respect and as an informed, intelligent patient, all my questions were answered and at all times I felt welcome and comfortable. My thanks to Dr. Samaha, Maureen, Deb, Dr. Young and Jenn for helping me get me back. Fridays the A" team is on deck, I highly recommend it!"
Dr. Samaha and his staff was professional, patient and knowledgeable during the whole process. I had no worries or doubt at any time during my procedure because the Dr. Samaha and his staff made me feel comfortable, informed and respected. I am extremely satisfied with my procedure.
Dr. Samaha made me feel very comfortable and adressed all my concerns and desires surrounding my surgery.
I love the professionalism of the staff along with being put at ease and no worries ever regarding any procedures due to the expertise of Dr. Samaha.
I went in there with a concern regarding implants from my surgery 10 years ago. Dr Samaha and Maureen were so very patient and concerned. He examined me and found an issue that I am currently following up on. I can't express enough how grateful I am that he took the time to examine me and talk to me. He went above and beyond. I will always remember his kindness and can't thank him enough.
Overall experience was wonderful. i highly recommend this facility. Maureen was very helpful and Dr. Samaha was great. Thank you!
My original breast augmentation was by a doctor who disregarded my wishes. Dr. Samaha listened to what I wanted and gave me exactly what I asked.
The doctor is nice, warm and highly experienced. I am happy with the result after my treatment.
I've been going to Dr. Samaha for about 8 years and he and is staff are very friendly and I always feel I'm among friends.
Dr. Samaha and the staff are without a doubt the most wonderful, professional people around. Any work I have had has always resulted in the best results possible, even better than I could hope for I will be a lifelong patient of Dr. Samaha, I just love him!
After consultation, I declined to get a procedure. I indicated "satisfied" which was sufficient because I did not receive any procedure, so highly satisfied did not pertain.
Dr Samaha and his staff are top notch professionals. Love the respect and care shown to me throughout and am absolutely thrilled with the results. I highly recommend Dr Samaha to everyone.
Dr. Samaha is very honest with me when I ask his opinion of add'l filler or botox and explains why he wouldn't recommend a add'l treatment. The office staff is very professional and attentive.
I have not seeing any changes on my face. Also people have not seeing any changes either.
Always professional and any questions you have are always answered. I never feel rushed out of the procedure.
I found the consultation and scheduling to be very professional, honest, and relaxing. Everyone was informative and very patient answering all of our questions.
I was very happy with my experience. The staff makes you feel very comfortable and Dr Samaha is very caring and listens to your concerns. I felt I was prepared for my post surgery recovery with the information given to me and the recovery was easier than I expected. The morning of the surgery everyone was great, each member of his team checked in on me, letting me know what to expect, and asking how I was doing before surgery. I would recommend this office to anyone considering a procedure. I am very happy with my results and it has given me a sense of confidence I was missing before.
I wanted a surgeon that understood what I was interested in and what my expectations were. I met with a different surgeon from a different practice and felt I was looked down on. Dr samaha was respectful and honest with me on what my body was physically able to achieve and I did not feel judged in any way. I was very comfortable during my consultation.
Dr . Samaha & staff were all so friendly professional. He has a Great bedside manner. Trusted him 100\% & love my results!
I had a facelift in April followed by injection of Expression under my eyes to fill in hollows . From the first appointment ten months ago for my consult , surgery, and follow up appointments, I found Dr Samaha and his staff to be highly skilled and caring professionals. So absolutely ..I was highly satisfied with my experience!
I FEEL THAT AT THEY REALLY CARE ABOUT WHAT AM DOING AND WHAT IS THE BEST THING FOR ME TO DO.
Dr. Samaha and his staff are incredibly meticulous. I always feel like they have my best interests in mind and the care and service they provide is second to none, plus I look great when they are done!
The entire staff is professional and friendly. The office itself is very clean, comfortable and up to date. If I had any questions, someone would get right back to me. I always feel as if I'm the only client they have, they are never too busy!!! LOVE THEM ALL!
I felt the compassion and honesty of my surgeon before during and after my procedure. This has changed my life so much! I will surely recommend him to others.
I am highly satisfied with what was done. the surgeon was very honest.however, I would like to have more done to my arms and I will approach the doctor with my request at a later time
Whole experience was great! Professional staff... Great place... I felt so comfortable and at ease from minute I walked in! Thank you so much!
i HAVE FRIENDS THAT ALSO USED THIS PRACTICE AND WERE VERY SATISFIED. ALSO THE STAFF AND DR TOOK ALOT OF TIME TO LISTEN TO MY DESIRED LOOK AND SO FAR MET MY NEEDS....SURGURY SCHEDULED !!!
I know 2 other girls that came to this practice and raved about their experience and so far I agree very professional and took the time to listen to my desired look
Dr. Samaha is extremely professional and listens to the client and is conservative and gives excellent recommendations.
First thing that comes to mind is the caring staff. Everyone is so knowledgeable but mostly kind. They all take the time to listen. Really listen!! Never felt rushed. I felt total trust and confidence. No question went unanswered.
I enjoy the conversation with the doctor. The nurses are so nice. It worth the drive to come into the office.
Office is comfortable and relaxing. Staff is attentive and supportive. Dr. Samaha comprehended my request and informed me of what the plan of action would be. It was clear and sensible.
I love and trust Dr Samaha, he is extremely competent and trustworthy and has a light hand in the changes he produces.
Dr Samaha and Maureen made me feel extremely comfortable and put my mind at ease by answering all my questions Dr Samaha also asked if he could contact my primary care doctor to ask him some questions regarding a medication I had been on. He really took the time to listen to me and I found him very genuine.
My surgery went exactly as I had planned and the outcome was phenomenal. The staff has been a pleasure to work with and so helpful!
The professionalism from start to finish combined with excellent service has been well worth every penny. Above all, the warmth and friendly staff made my entirely experience unforgettable. I highly recommend Dr. Samaha to anyone!!! He's the BEST!!"
I just cannot say enough good about the Doctor and his staff. Professional, updated, clean, pleasant and more.
The staff are all professionals. I am never pressured to have any procedure. At times I have gone and after speaking with the Doctor we have decided to wait a few more months. Dr. Samaha is skilled, gentle and kind. He has a great "bedside manner." The results of my treatment are remarkable.
the staff is always friendly .They answer all my questions and concerns. The most important thing to me is that everyone is always very honest, if what I want I done is not right for me, they tell me. The doc and staff don't tell me it will look good just to sell me a service, they are very truthful, that's why I travel over an hr to go there.
I've been going to Dr. Samaha for about eight years now. He and his staff have a way of making you feel special!
Dr Samaha is a true professional...very caring with all his patients, you are not just a number. The Doctor takes the time to get to know you.
Everything was well organized and ran smoothly.. Looking very natural .. Not pressured to do too much
The staff and experience is always a pleasant one; friendly and non-intimidating
Everybody in this office is friendly while remaining highly professional. Staff are knowledgeable about the procedures and are honest about results.
Anytime if I had question, they always contact me immediately and make me feel comfortable at all. By the way, after my surgery, my breast look so beautiful. I'm highly satisfied with my surgery result.
The nurses and surgeon were personable and knowledgeable. I feel confident about the success of my procedure because I know two other people who had the same procedure with the same staff.
I loved my whole experience with Dr. Samaha and his staff. They listen, they are honest, they don't over do. The office is very accommodating, they get back to you promptly and put you at ease. I would recommend him to anyone interested in plastic surgery he is talented and caring.
Dr Samaha and his staff were amazing. They were professional and patient and very thorough from 1st visit to last follow up. My results are amazing, wish I had done this years ago. I highly recommend Dr Samaha and his team for any cosmetic surgical procedure. I am one happy girl!
Every single person I came in contact with was amazing! The doctor was highly recommended. My surgery came out better than I ever could have expected. I wanted to look 100\% natural & people I haven't told have no idea I got the procedure done. I couldn't be happier
The staff was had excellent personalities, were very informative and answered any and all questions I had. Also, everything was explained very thoroughly to me.
Very calm, professional office. Nurse & surgeon were friendly, caring, knowledgeable, and thorough.
Dr. Samaha truly listened to what I wanted and performed the surgery when I was comfortable. He was able to recognize when I was not ready to go under the knife and held off the surgery until I was. I cannot say another doctor would have used the same sort of discretion. It was a huge testament to his professionalism and moral compass both as an expert in the medical field and a good natured person. I have so much respect for him for doing what he did with me and it increased my comfort with him 10-fold for when I was actually ready to do the surgery. I love my new boobs so much. I just wish I listened to him and went slightly bigger than what I chose but I will be doing my next surgery with him for sure!
I am highly satisfied with the results. I did, however, have significant fluid build up that did not get absorbed back into the body and had to have fluid removed once or twice a week for approximately 4 weeks. That, I believe, is the result of how my body reacts, opposed to how the procedure was performed.
Dr. Samaha was very knowledgeable about the procedure and listened to my concerns and wants. The staff in his office are very nice and knowledgeable as well. I felt very comfortable booking the surgery with him and I am very satisfied with the end result. I would go back to Dr. Samaha for any other procedures I may want in the future.
Dr Samaha and his staff were wonderful! Very knowledgeable and made me feel at ease. They answered every question or concern I had before and after the procedure. I highly recommend them and I know that if I decide to have any other cosmetic procedure done, Dr Samaha will be my first choice!
The surgeon was highly knowledgeable and made me and my boyfriend feel comfortable during the experience.
did research prior to picking a surgeon, Dr. is highly qualified and gets great pt. reviews. also looked at alot of before and after photos on-line. Liked the small practise. All staff members were very nice and knowledgeable. I felt comfortable with my decision and very pleased with the experience.
I have not one complaint. The professionalism of the staff, the cleanliness of the facility, the ease of everything about the procedure are all exceptional.
Dr. Samaha was friendly, professional and informative. He was very informative about the procedures, risk and outcome and made sure I understood what was going on at all times. He valued my opinion and expectations during the consultation about the various procedures.
My experience was a dream come true. Dr. Samarha, nurse Maureen, anasiaoligist Brett & nurse Debbie are very knowledgeable and wonderful people and helped me through the whole process with my mind at ease. I feel more confidence with myself and would recommend everyone to Dr. S practice. Thank You so much for changing my life.
I lived every single person I came in contact with from the second I walked in. I got my surgery done within a week & a half after my consult & I couldn't be happier with the results & the entire practice. My surgery day was perfect as well as my recovery was so much better than ever expected
I was highly satisfied with my experience due to the expert care and highly knowledgeable staff at the office
The surgeon along with the RN both explained that they may not be able to help me before he viewed the area. They were upfront and honest and I respect that. Once the area was viewed he explained in detail what he would be able to do for me.
Dr Samaha & his team of staff were excellent. They put me at ease & made me feel comfortable every step of the way through my procedure. I highly recommend this facility to all of my friends & family.
I felt that the surgeon had a poor understanding of the surgical result I was going for during the initial consultation, and he did not request any additional information or images from me to make sure that he got it right. I was not shown any before/after pictures from his office during the consultation, or given any size/look references other than my own, computer-generated, 3D images. I had to curate a collection of images from the web, request to see the surgeon again (the nurse seemed surprised/puzzled as to why I'd want to see him again, but, to the credit of the office, they did make it happen). We decided to go with a smaller size implant, which was a perfect size for me. However, it took a lot of legwork on my part to make it happen. The 3D image generator did not show any discernable difference between round and teardrop shape implants, and the surgeon recommended based on this that it wouldn't matter. However, now that I can see the final result, I feel that a teardrop shape implant would have been better for me.
The professionalism of all staff, the availability of all staff, the responsiveness to any questions, etc., all made my experience a positive one.
From the very first phone call I placed to the office with my initial list of questions, I felt respected and valued... not only as a patient, but as a person. I never felt that they just wanted my business, but that they truly care about what I want as the end result. Maureen, Deb and Dr. Samaha are certainly professional, but also make you feel comfortable... as if you're with friends. I appreciated the amount of thought and discussion that went in to the best method of approach in my particular case. I also greatly apprciated staff sharing their personal experiences, and being very straightforward as to what to expect.My surgery is tomorrow, and I couldn't possibly feel more confident in the team that I chose.
I had an exceptional experience. I am 51 and thought it was too late to have breast augmentation, but I was wrong. Overall, the whole process was surprisingly easy and has changed my life. I am grateful for my friend's referral. I was also very happy to have the procedure performed on premises. Everyone at the facility was exceptionally professional and friendly and made me feel completely comfortable.
The surgeon was very knowledgeable and informed me of the procedure I wanted to get. Everyone in the office is friendly and many have had procedures done as well, so I trust their opinion.
Dr. Samaha and the nurse, I'm sorry, I forgot her name, were very nice and made me, and my friend who was with me, feel very comfortable. They are very knowledgeable and actually cared about your concerns and that puts someone's nerves to rest. I would absolutely recommend this practice to all of my friends and family should they ever go through a procedure. The 3-D imaging is a great feature because it really helped me see how I will actually look after the surgery. I am very satisfied with my consultation and am excited for my surgery.
Maureen and Dr. Samaha were extremely professional, friendly, personable and could really relate to how i was feeling. I cannot wait to go back and have this procedure done.
Dr Samaha and his staff were not pushy. They LISTENED to my existing issues with my 17 yr old saline filled implants. Came up with the best way to alleviate what I didn't like previously done by another surgeon. Still, never at anytime made me feel pressured. I have seen Dr Samaha's work and know several ladies who have gone to him for augmentations. Very sweet man who knows his work.
Even though my procedure is small and quick the Dr made me feel very cared for and as if the procedure was very important. He gave me options for procedures that I didn't know existed and made me feel very comfortable.
Because whenever I had any type of complication they would call me in a timely matter and make time in their schedule to have me come in and get everything checked
The level of professionalism and care was excellent. At no point did I feel rushed during my consultation. I was ready to book my appointment by the end of it and was still told to go home and think it over and call to book when I made my final decision. I felt as though that showed the doctor was more concerned with patient confidence and satisfaction than getting someone's money.
I felt comfortable and the doctor took time to anseer my questions about both procedures. The office was clean and well decorated. Comfortable. I cant wait for my procedures!
The Doctor and staff were knowledgeable and answered all my questions and concerns. He was the first plastic surgeon that I have visited for a consult , but do have another appointment for another surgeon consult in a few weeks where I''ll be able to compare. But I have to say that Dr.Samaha made me feel very at ease and I was very pleased with the consult..
As stated before I feel like if more time was given to examine me and weigh all of the pro and con options for the two surgical procedures that were presented to me, then I would have made a different choice.I feel that if Dr Samaha at any point had any doubt about the outcome of the surgery that I chose he should have initialted a conversation with me prior to surgery.
I felt very comfortable and all my concerns were answered. A great and pleasant staff that make you very at ease. The Doctor was fantastic! Very very pleased
I feel that Dr. Samaha is a highly qualified physician. That is necessary for me to feel confident. I also feel that he and his staff answer any and all questions.
I''m highly satisfied with my breast implants. They came out fabulous and I love the size! Recovery was a bit longer then I expected due to the size I chose but almost 3 months later I am thrilled!!!
The Receptionist made me feel very comfortable....The Nurse continued making me extremely comfortable....The Doctor was extremely informative and also made me feel very comfortable...Also, the Office itself is very relaxing and makes the patient (me) extremely comfortable...
I am satisfied because the procedure and care were successful and the results are amazing. It is impossible to predict one's own healing capabilities - my long, slow healing has nothing to do with the surgery I believe.
this was a difficult decision for me to make and the dr and his planning consultant made it more comfortable for me to make a decision.
I thought the surgeon and nurse were very thorough and professional.They were extremely attentive to my needs and paid attention to detail.They seem confident, experienced, and perfectionists.
Dr. Samaha is very calm and seems very into his practice and is passionate about what he does.
Very happy with results and overall process of pre-surgery, surgery and post surgery.
The surgeon, the staff, specially the nurse were clear in what to expect, informative, answer all my questions, empathic and caring before, during and continuing after the surgeries. The nurse followed up in daily basis to see how I was doing and offer advise after the surgery for pain management and emotional stability.
Dr. Samaha listened to my goals and helped me to achieve them. The nurses were wonderful, patiently answering all of my questions and making me feel comfortable and in good hands during the day of surgery.
I was very happy with the surgery results, the staff and also that it was such an easy recovery with minimal pain. I was tired and still groggy the next day but I recovered very quickly.
It was a calm and relaxing atmosphere with no judgment. All my questions were answered so that I understood and were not rushed. I left feeling confident and fully aware of what I was signing up for.
I was happy to meet with Maureen and Dr. Samaha. They didn't push me to do anything I didn't want to do and respected my budget. Very good experience! I bruised a lot from the injections, though, and would be hesitant to do it again anytime soon.
Dr. Samaha was very professional as was his nurse Maureen. I came for a consultation and everyone in the office was very nice. I am considering having my procedure done here.
Dr. Samaha is a true professional and perfectionist. He asked me the same question in a multitude of ways (drawings, numbers, before and afters) in order to assess exactly what i want out of my procedure. I'm confident that the results will be fantastic and I am looking forward to my procedure.
I felt very comfortable with the nurse and doctor. They spent as much time as needed to answer my questions and concerns in a professional, friendly manner.
I would check off a higher rating if one was available! This doctor and his staff are extraordinarily professional while making you feel comfortable and cared for. The interactions are personal, patient centered and genuine. I never feel pressured or uncomfortable about having other treatments or procedures. I actually asked about having work on my face and the doctor looked me in the eye and said that I didn't need it. Very refreshing to not have the upsell as many times in life that is the case. I will have future procedures done here and recommend this practice to anyone I know is considering plastic surgery. The greatest moment was when the doctor actually remembered me from many years before even though I had gone from a brunette to a platinum blonde. With all the patients he sees this was a great feeling. Thank you thank you thank you...the self esteem boost of this surgery at 51 is priceless. I will take good care of the work by continuing a healthy lifestyle and exercising on my Total Gym!
staff was very professional, facility was very clean. Results are a reflection of the Surgeons expertise.
Everyone in this office is friendly, courteous and knowledgeable. The office is clean and the atmosphere is calming.I have recommended this facility to friends.
Very friendly and information they provided made me feel very confident on my decision to have this procedure
Dr. Samaha and his staff were very professional and most especially, care about their patients.
Dr. Samaha and all of his staff were professional, friendly, understood what I wanted to have done and accommodated my time constraints. I was getting married in early June and they made arrangements to schedule all of my appointments and surgery so that my eyelids were healed and ready for makeup, bridal veil and many, many pictures. I am extremely happy with the results and so are everybody that knew what my eyes looked like (droopy and slits) before. I will definitely recommend Dr. Samaha to anyone looking for a plastic surgeon and may even go back for another consultation for either liposuction or tummy tuck (once I save some money). Thank you Dr. Samaha and the staff at Boston Plastic Surgery. You're the best!
Awesome overall experience couldn't have asked for a better surgeon and nurses!
Wonderful staff who made me feel comfortable with my decision and help me through the process. Highly recommend.
I found the whole experience great...Everyone including physician were professional and very honest easy to talk to..I would have them again! Facility is clean and pleasant. Nurses are great both in person and returning phone calls, Front desk girls are also great, nice and informative. No problems, just now healing from surgery. I feel so much better, and my boyfriend says my Doctor is a genius! :)
From start to end this has been a positive experience, I was always made to feel at ease, the staff are very personable and easy to talk to. The daily follow up phone calls after surgery take the stress of recovery away.
I have anxiety and the staff couldn't have done a better job making me feel comfortable without any pressure at all. After my surgery, when I had questions on Sat and Sunday, I emailed the staff and they got back to me within and hour (and I really appreciated that, especially that they were off the clock). Everyone in the office made it very easy to talk to and always gave truthful knowledge of what was going on (meaning staff would not sugar coat the truth; if the implant size you wanted just wouldn't look right on your frame, they would give you their input and recommendations). I couldn't thank them enough on how amazing and comfortable everyone made me feel.
I received information about my procedure that I was not aware of. The Dr. was extremely helpful in explaining things to me, as was his nurse.I have not yet scheduled this procedure as I am waiting to hear back from the office as to a date for this procedure to be done as a teaching procedure for other doctors.
Being that this was my first surgical procedure, I was very nervous and anxious. Dr. Samaha and everyone in his office did not make me feel pressured or scared in proceeding with the surgery. They were very informative, helpful, and most importantly - sincere. The staff really do their best to cater to your needs and requests and that to me is the best thing you could ask for. Their genuine concern for your post op recovery is great as well. I couldn't be any more satisfied with my experience.
I just had a consultation with Dr. Samaha for some post babies" body contouring options and left feeling like a new woman, even before I have any work done. Dr. Samaha and Maureen (RN) both made me feel so relaxed, were very patient and understanding about all my concerns and were more than gracious! I left feeling 100\% sure this is the kind of place and Dr that I feel is the best choice for me. Not only are they the most knowledgeable of any practice I have met with, but they are the nicest people I have ever met. Instead of leaving depressed as I have in the past after these type of consultations, I left liberated and felt absolutely no pressure which makes me want to book even more. I just wanted to share my exceptional experience with others as I do use these type of review sites to make the most informed decision I can. I don't often feel compelled to write reviews, but in this case I new I had to."
The ease of the procedure was partly due to the location and completeness of the facilities, the competitive price, and the thoroughness of the entire process. But most importantly, the expertise of Dr. Samaha and his entire staff gave me a great deal of confidence moving forward. The whole process was much easier than I expected and the outcome was terrific. What I originally thought would be an arduous ordeal, was incredibly easy and virtually pain free. I'd do it again in a heartbeat.
I was very satisfied with the quality of care I received during and post surgery. Dr Samaha and his support staff were very responsive whenever I called in for advice or went in for a follow up after the surgery. They were always available to give me advice and support whenever I needed it.
The people where extremely friendly and easy to deal with. The doctor and the nurses are what sold me. They made sure it made sense for me to have the procedure and told me realistic expectations.
surgery results highly satisfactory....beautiful job...beautiful office ...staff and surgeon very pleasant, helpful, qualified. i had great fear of having surgery...especially not in hospital setting....staff responded appropriately to my fears and helped me to feel very comfortable getting surgery
The surgeon seemed very knowledgable and professional. I would definitely go to this practice again.
After having two prior consultations, as soon as i met with Dr.Samaha and his staff i made my decision instantly. Everything went extremely smooth and efficient. The level of both professionalism and at the same time comfort gave me the utmost feeling of confidence. I am so delighted with the results. I look and feel fantastic. It definitely exceeded my expectations. It was such a pleasure dealing with Dr. Samaha, Debbie and Maureen.I feel very fortunate for having done my research and finding this practice.
I was well informed by the staff about all possibilities both good and bad that could happen. After surgery I was contacted daily to check on my recovery, and I've had numerous after care appointments. I'm happy with the results of the surgery in that I look healthy and well rested, which was exactly what I had hoped to accomplish.
The staff is extremely friendly and helpful. The thoroughness of the consultation exceeded my expectations.
Dr. Samaha and his staff made me feel comfortable from the telephone call and even during the consultation. Dr. Samaha entered the room with a smile and gave such a warm feeling. He was honest and assured me that he had MY best interest in mind. He explained everything to me and answered every question I had truthfully. I went into Dr. Samaha's office for my consultation for liposuction. His staff was so kind to me. When I met with the doctor he told me that he thinks I should wait a few months and try to lose my weight naturally before I consider having liposuction to see if liposuction is what I really do need. To me that showed that the doctor cares less about making money and more about my needs and wants and finding alternatives to the surgery because it does cost so much money. If my goal is not met by the time frame he has suggested then I will most certainly have him do my surgery. I would not even waste time looking elsewhere. Regardless of the cost it will be money well spent in my opinion yo have such a sweet and honest man help me.
Maureen took as much time as needed to explain everything about the procedure. I had lot of questions which were all answered in detail. Dr. Samaha spent quite some time explaining everything to me as well. He also examined me with Maureen in the room so they both Discussed with me and commented on my stomach. Everyone was very professional. Very nice.
I was extremely nervous about having this procedure done and Dr. Samaha and his nurses, Maureen and Deb put me right at ease. They made me feel calm and confident about having my procedure done. They all took wonderful care of me and there was plenty of communication both pre and post-op. Anytime I have a question, they have been there for me and I would do it all over again! I am so happy with my results I would not hesitate to recommend Dr. Samaha and his staff to anyone else needing his services.
IT'S ALWAYS BEEN AWESOME ANYTIME I COME IN !!! . DR. SAMAHA IS THE BEST !!! HE MAKES YOU FEEL GREAT THOUGH THE WHOLE PROCESS ALONG WITH EVERYONE YOU DEAL WITH.
I felt very relaxed and satisfied with all information givin to me and the way i was handeled with respect and kindness... I didnt feel rushed and the Dr. made me feel like no question was a stupid question... I was told to come back after i loss 15 more pounds so i can be more satisfied with my end result.... I appreciate the honesty because other surgeons was just ready to take my money. I loss 5 and i am working hard on the last 10 and i will be back for my surgery ASAP.
I was very comfortable with Dr. Samaha, his knowledge, the procedure being proposed, the pricing, and the location of the office/surgical suite
I feel i did my research for this procedure and after my consult with Dr. Samaha knew i needed to look no further. He and his office staff were highly competent and professional. I feel so lucky to have discovered this office.
Choosing size was the most difficult part. Now that it's all done I wish I got a lift at the same time also.
Every person in Dr. Samaha's practice genuinely cares about the people they treat and help. Tact and respect are two primary values that are actively put into practice by the whole staff. To have my concerns treated seriously, yet in a relaxed and friendly manner has helped me to do things that have made a great difference in my life. I could not have done these things without the support of Dr. Samaha and his staff. One of the keys here is excellent listening. For instance, in preparing for my second surgery, Deb listened carefully to my experience with pain medication and we came up with a better plan that not only worked well, but included contingency actions.Although secondary, also critical is Dr. Samaha's honesty about the benefits one can expect from a particular procedure. A well placed no" is a powerful and necessary response, especially when delivered with sensible and simple explanations and alternatives. His honest appraisal of my situation earned my trust. Moreover, he has chosen people who represent him well in this area. Maureen was my first point of contact with the practice. Her demeanor and poised warmth coupled with her honesty won me immediately. "
From the moment I walked into the office I was pleased to see that it was neat, clean and organized. Also I was the only one in the office which was a relief that it wasn't a factory. The staff was professional and knowledgeable. The surgeon made me feel extremely comfortable during the exam, which left me feeling confident about the procedure and him doing it.
Dr. Samaha and everyone in the office was friendly and welcoming. Traffic was heavy on Friday afternoon and I arrived 15 min late. At no time did the staff or Dr. Samaha make me feel rushed. Dr. Samaha was patient and thoroughly explained the procedures I was interested in and presented options and treatments. He provided guidance but did not try to direct my decision. I felt very comfortable during the consultation and moved forward with scheduling my procedures.
The staff at Boston Plastic Surgery were friendly, attentive to my needs and very approachable. They answered all of my questions thoroughly and made scheduling the surgical procedure very easy. I have already had the procedure (two days ago) and so far I am satisfied. I appreciate their follow up and attention to detail. The staff including the Patient Coordinator, Nurse, Office Assistant and Physician were highly qualified and extremely friendly. I would recommend this practice to others considering plastic surgery.
After surgery, I felt that I should have been kept in recovery a bit longer. I was still unable to walk on my own, and any other time I've had surgery, I've been more alert than that. Also, the pain level I experienced was much higher than was anticipated - I am not sure if this is something they could have known or not, but I unsure about how much time to take off of work and how long to have assistance at home. One small issue - the bra was digging into the incision site - I had to get gauze and tape it there - I don't recall anyone going over that. It is a very small issue but would have been helpful to not have to go out for that. Being able to get the medications needed ahead of time was incredibly helpful. Everyone in the office was very courteous and friendly.
Being in the medical field myself, I found nurse pratitioner and Md to be professional, compassionate and willing to listen. I never felt rushed. It was a very comforting and easy consultation. I loved both the nurse's and the MD bed side manners""
My satisfaction was due to many things, but it was mainly beacause of the sense of teamwork that every employee had. From my first phone call to the office to simply ask a few questions, I knew I found a facility where I was treated as a person, not just another procedure. I want to thank each and everyone of you at the office for all that you do, I am so thankful I chose this office for my surgery. The results are absolutely beautiful!
EVERYONE in this office is amazing, from the second you walk in your are greeted warmly by the receptionists & Dr. Samaha & the nurses are all very nice and comforting. Before my surgery they made me feel very confident with them & now 2-months post-op im so so SO happy with the results & continue to go to them for Botox & Juvederm lip injections. The office itself it so clean & classy. i HIGHLY reccomend Dr. Samaha & the entire staff; they make every client feel like a close friend, not a client :)
I was first made aware of this practice by a friend, she was so happy with her results. I did some research and found that Dr. Samaha was a well respected doctor & his staff treated clients/patients with care and kindness. I am thrilled with my breast augmentation and would not hesitate to have more work done in the future. Dr. Samaha, Maureen, Deb and staff are amazing and made me feel very comfortable.
I found that my botox and filler injections were much more expensive than what some of my friends were receiving for similar units at other places but it was important to me that my injections were being provided by a plastic surgeon and I had heard good reviews of Dr. Samaha so I was ok with paying more. The comfort level of that is I guess why I was so satisfied.
Office was clean, expectations were clear. Results were awesome! Staff was very friendly, no office wait. Great experience. I feel like I have a new life!
The surgeon & everyone in the office were so nice & respectful & made me feel very comfortable. They are very knowledgable and made sense with everything they said.
Dr Samaha and his staff took the time explaining to me step by step everything I needed to know about my planned procedure. They were very professional, answered all my questions, and made me very comfortable through out the whole interviewing process.
Staff and surgeon were skilled, knowledgable, caring and they communicated well.
I thought the office was beautiful.All staff members were friendly and helpful.The doctor was great. Smart,kind, patient and thorough.The price was just a little more then I expected but I do understand why.I'm thinking about it. If I do go ahead with the procedure it will be in the next 6 months most likely. I have an underlying medical condition that I need to make sure is handled before scheduling anything.I really really liked this office and the staff/doctor.I would recommend others for sure.I really cant say enough good things!
Although I was nervous about the surgery, my doctor and his staff made the experience as pleasant as possible. I felt that they really cared about me and my surgery, and explained everything to me in great detail. I felt very confident every step of the way, and felt that I could call with any questions at any time.I am very happy with the outcome of the surgery, and would not hesitate to recommend this practice to my friends and family.
I went to discuss two procedures and got all information that I needed and felt comfortable making an informed decision. I felt comfortable and feel like I am going to be in great hands for my surgeries.
Dr. Samaha and Maureen made me feel so relaxed and confident in my decision for breast augmentation. They treated me with respect and my nerves were calmed right from the start. The facility is so warm and peaceful that I felt like I was visiting a spa and not a surgical suite. I am so excited for my surgery date.
The staff was really nice and the nurse went over everything. Also, the doctor was really nice and very friendly. The office space was really neat and clean and that's the first thing I always pay attention to when I go into any facility
They honored a year old waive" of the consultation fee. The surgeon took his time listening and explaining. They offered 3D imaging as well as trials with the implants to help determine sizes. They were able to schedule my proceedure on the exact day I wanted the day after my consultation. Their price was competitive with other surgeons. Everyone there has been extremely kind, understanding, and helpful. I had an initial consultation for this proceedure at MGH and left so disappointed. The surgeon gave me 5 min. time and offered no help choosing size... told me to go home and put rice in my bra and measure it. Who could decide like that alone ?? MGH should feel guilty taking my money for that. Dr. Samaha and staff is a quality and caring group that I'd reccomend to anyone !!! Surgery is in 4 days and I can't wait !!!"
The staff were knowledgeable and friendly, but not pushy; the staff spoke highly of the surgeon and worked closely with him. The surgeon explained my options within the procedures available and then explained what option he would likely choose and why; The surgeon demonstrated a practice of seeking improvements to traditional procedure options, yet also demonstrated caution in using new techniques; the surgeon highlighted the risks and benefits of doing the selected procedures together and made recommendations to the benefit of the patient; The surgeon required a mammogram prior to any surgery, something that other surgeons ha not even mentioned.
I thought everyone was very professional, informative, and sensitive throughout the entire process including pre and post surgury.
From initial meeting to post op appointments, everyone was great! Staff and doctor exceeded all of my expectations. I am very happy.
I was highly satisfied for several reasons. From the moment I walked into the office, I was greated as if I were family. The procedure was clearly explained and there was no pressure whatsoever to have it. Dr. Samaha is a kind and devoted man who has a passion for what he does. He takes great pride in all his procedures and he wants to make sure you are pleased and satisfied with results. The nurses are extremely dedicated to you and will answers questions and offer support at any time. They treat you more like a good friend than as a patient. I would not hesistate to have any type of surgery with Dr. Samaha....he is amazing and I can't thank him enough.
Excellent in all areas. This was my second procedure and I was so satisfied that I am thinking of going back one last time. I highly recommend Dr. Sahama.
My healing process was much longer than usual. It may have been my fault but I was in pain but did not know it was that unusual so I did not call right away. Recover was much longer than I expected.
My experience and satisfaction with Dr. Samaha and his staff are at a high level. His practice was recommened by two other plastic surgeons.Being a nurse with a degree in business management I always look as an opportunity to observe and aware of what is going on and the manner of the doctor and nurses and ancillary staff were very kind and helpful. I am grateful for their expertise and have recommended him to friends.
Dr. Fouad Samaha is professional and is very concerned with the satisfaction of his patients. I would highly recommend him to anyone of my family or friends.
From my consult appointment to follow up appointments with Dr Samaha and his staff, they made me feel so comfortable. The entire staff is relaxed, knowledgable & comforting. I was so relaxed going into the surgery, and was fully confident with my care. I had a wonderful experience and would recommend this practice to anyone considering plastic surgery.
The office was always very helpful and always made time to see me if there was a question or a concern and during the healing process so many things come up that are new and different if you aren't use to it and they were great with trying to always adress every little concern.
I was very well informed of my options pre-surgery. The digital imaging showing what the results would look like was more advanced than previous surgeons I had had consultations with. The before and after photos I saw on the website looked better then those of other websites I had visited. I know of other people who had breast augmentation or reduction with Dr. Samaha and seemed to be very satisfied. Lastly, the staff was very informative and a couple of them either had a similar procedure to mine, or had a family member who had. They explained how quick and relatively easy the recovery was and how satisfied they were with the results which put my mind at ease and confirmed my decision to move forward in having my surgery with Dr. Samaha.
The friendliest staff I've dealt with in any kind of medical facility. I could tell they actually cared about my well being.
The professionalism, care and time I spent with every staff member of the team to prepare for my surgery and beyond was outstanding. I am so pleased with the results thus far and I am continuing to receive other treatments at Dr. Samaha's practice. I would recommend Dr. Samaha and his team to all of my family and friends!
Everyone I dealt with took time to listen and answer all of my questions. Dr. Samaha was wonderful - I can tell that he really cares about his patients.
Dr. Samaha, Deb and Maureen were all wonderful and supportive. I really appreciated Dr. Samaha's enthusiasm about repairing a problem that had really been a source of frustration for me--he was thorough, personable and reassuring. After surgery both Deb and Maureen contacted me regularly and answered all of my questions including the ones that were probably a little silly! My outcome exceeded my expectations!!! I could not be happier with the entire experience.
The nurse Anne was the most comforting person ive ever met in my life. She called me everyday after surgery to make sure I was comfortable and ok. The other staff members/nurses were every welcoming. The receptionist could have a little more of a personality. Dr. Samaha was amazing very nice, covered everything and answered all my questions in full detail. I couldn't have picked a better practice to come to for my tummy tuck. I will be returing in the near future for other procedures. I would recommend Dr. Samaha and his amazing staff to anyone.
Just that the pricing was a higher then I expected for my gynecomastia surgery. Other than that I want to go with this practice but the pricing might be the problem.
The entire consult was very warm/friendly and allowed me to learn more about the procedure I want to do. If I do the surgery I would go back to this practice to have it done.
Dr Samaha made me feel very comfortable in every way, he was easy to talk to and explained my options clearly. He genuinely cares and wants the patient to be happy with the outcome.
Dr. Samaha clearly puts patients safety first. Money to him is not the driving factor. I liked the fact that the doctor refered me to a specialist for a mammogram after he noticed what felt like a lump to my breast. Even though it turned out to be nothing, i can not have had it any other way because now i have a peace of mind. He was also very jovial and this eased my nerves. He seemed to grasp exactly what i wanted done.Maureen wells was an exceptional nurse. She called me and updated me every step of the way(I'm a control freak and i like knowing what's happening at all times) so this was a plus on her end. I had taken a couple days off work so i expressed my concern that i may be able to have a third day off and Maureen was able to work around my shcedule and get things done. I thought the team was very understanding and added a personal touch to their practice. I have laready recommended three of my girlfriends. My assets looks good so far( Its only been a week). I will give a more detailed testimony after recovery. Thank you Dr. Samaha, Maureen wells, and your surbodinates.
I wanted to have refreshed look to my face and Dr. Samaha did the best he could with his knowledge and years of experience in this field.I would highly recommned him and his clinical , Nurses and staff. He was very kind and knowledgeable . Important to me.. Thank you
I felt very comfortible with everybody. I was treated very well. I feel that I was informed of everything I needed to be. I know if I have any more questions I can call or come back in and they will be answered. The nurse was very helpful. The surgeon was very professional. And I have only heard good things about this office.
Clinicians were very professional and knowledgeable. The atmosphere was calming and not rushed. There was always someone available to answer your questions.
The physician and nurse were very professional and thorough in the examination and explaining my procedures. They were very caring.
Dr. Fouad Samaha was so nice & pleasant, and very professional. He went out of his way to make sure that I was pleased with the results. His staff was also very supportive and made me feel very comfortable every step of the way.
i was most impressed with everyone and especially the surgeon.. very honest.. caring and very easy to talk to.. i felt so at ease with someone so honest..
The eyelid surgery that was performed to remove the creases that went down at the edge of my eyes. I felt that these creases were making me look tired and unhappy. I'm satisfied with the result because I look rested and natural. I think that I now look the way I looked ten years ago. And as far as I know, no one even noticed that I had anything done. That's the kind of results that you want.
The staff were very polite, reassuring and made the whole experience comforting.
With the surgery outcome, it is yet to be determined if one of my breasts will drop to the similar measurement of the other. Until that time, I am unable to answer this question with the highly satisfied: response. If the breast drops and they symetrical, I will rate highly satisfied"
The Surgeon and the Surgical Nurse were very thorough and explained why the procedure may be different than the usual patient's due to my body's past surgeries. That was a concern that I had not thought about and it became very clear what he will have to do to preserve blood flow to the scarred parts.
I felt comfortable with all staff members, the nurse and the physician. The nurse and physician were focused on me. I didn't feel rushed. Nothing was pushed" on me - no hard sell. As a matter of fact, the physician explained that there wasn't a need for any type of invasive procedure at this time.My questions were answered and everything was explained to me in details."
First off, the doctor used hand sanitizer before he examined me. I previously met with a surgeon who did not wash her hands or use sanitizer. Dr. Samaha seems very caring and took a lot of time to answer all my questions. I believe he really cares about patients. I am very happy to have found the perfect doctor for me.
I have been a patiend of Dr. Samaha for a few years now and I think he is very good. I have visited others in the area and turned to him for his bedside manner, expertise, and staff.
The entire staff made me feel comfortable. All of my questions were answered. Both nurses that I met with had procedures done by the doctor and that means a lot to me. Great experience and I will go back for more!
I was a little nervous going into it, but was immediately put at ease. I knew right away once I met the nurse and doctor that I wanted to have the surgery done there. I also wanted to have the procedure done as soon as possible, which they were able to accommodate. The entire experience was great and I am very happy with the results.
The surgeon didn't provide enough information about the risks of breast augmentation. And also what can go wrong after inserting the implant.
All office staff were approachable, extremely helpful and accepting.The physician was kind, spent the time with me to truly understand my reasons for searching for a solution, freely offered the pros and cons of moving forward, was willing to schedule select adapted procedures if I chose to move forward, as long as I fully understood the options and the fact that his recommendation was to wait until I was able to accomplish additional weight loss. I felt he was genuine in his concern for my health and my satisfaction with the consultation and any subsequent procedures.
My experience with Dr. Samaha was excellent. The staff and Dr. Samaha made me feel very comfortable from my very first visit. I am very pleased and happy with my surgery and my experience. I would recommend Dr. Samaha and will return in the future.
Dr. Samaha is the best plastic surgeon in te area! His resume is impeccable. He is thoughtful and caring as well. His staff goes above and beyond to make patients feel comfortable and confident.
I just found all the options to be overwhelming. Since I did not have a lot of knowledge of the procedures and needed time to think about everything, I was not able to ask questions that I do have. I will probably email the nurse. I expect to have some work done, I just don't know where I want to start.
Professional and warm people. All (coordinator, OR nurse, surgeon) were greatly informative about all facets of procedure.
Dr Samaha and his nurse Debbie, went above and beyond to meet my needs. They even provided me with a ride to their office because I could not find anyone free to take me. The whole experience was extremely satisfying and I felt safe and comfortable with their care at all times.
From start to finish, Dr. Samaha was a pure professional. He was honest, and clearly wasn't looking to get as many procedures as possible out of me. (I wanted more, and he pulled me back!) I appreciated his honestly, and integrity.Plus, I was very happy with his work. His reputation is well-earned. I am now almost 4 months after my surgery and very happy with the results. They look very natural.
The patient coordinator and the surgeon were very thorough and explained everything in layman's terms. The surgeon spent alot of time answering every question I had and he was not rushed. That's very impressive and you don't get that type of quality attentiveness today.
Positive, warm atmosphere. Thorough information, knowledgeable staff. Overall very good vibes.
Maureen and Dr. Samaha were great!! They were very friendly, made me feel very comfortable and the office was beautiful and clean! This was the first consultation I've ever went to in my life, so after I explained what I was looking to get in breast size & the 3d screen they have, I felt like what he had suggested was a good match (425cc). But then when I went to my 2nd consultation with another surgeon he suggested smaller (350-375cc) because the 425 would stretch my skin and make me a HUGE D (I'm a size 2 pants & an xs-s shirt frame). Unfortunately, this made me not go with Dr. Samaha... because what if I never went to another consultation & then regretted my cc size after all the healing & costs? The entire building & staff are so great, but that big cc implant size that was suggested for me affected my choice with the surgeon for this procedure. I have NOTHING bad to say about this place though, they were so nice & warming! They definitely will work with your schedule too!
I loved the calming outer office (though I wasn't nervous anyway). Maureen answered every question I had and had a great sense of humor and I can say the same for the doctor. Everything was reviewed very thoroughly...ALL of my questions were answered and I felt extremely comfortable with the Doctor, Maureen, the facility and the procedure, which I have now scheduled. Thank you.
It went exactly as planned. There weren't any surprises. The staff was very professional and provided me with all the information I need to determine if I want to go through with the procedure. I'm still pondering about it.
questions were answered the way I was expected and i felt that they care about the patient and kept asking me if I have any more questions and not to hesitate to call with any questions. options for payment that they provide makes me satisfied
DR .SAMAHA IS AN AMAZING DOCTOR ,HE IS VERY PROFESSIONAL AT HIS WORK ,AND I WISH HIM ALL SUCCESS AND HAPPINESS .
The entire staff was extremely professional. My surgery results were beyond what I expected!!! My surgeon was right on with my implant size and my tummy tuck scar is awesome! He exceeded my expectations!! I would highly reconmmed him to anyone seeking plastic surgery!!!!
I was very impressed with Dr. Samaha and his entire team. From the beginning experience, just asking questions over the Internet to the post-op process, I was treated with the utmost respect. Even when I just had preliminary questions without a committment to surgery at his practice, his staff was very knowledgeable and friendly. Dr. Samaha was very respectful to both myself and my husband. He has an excellent bedside manner and made us feel very comfortable asking any questions and he treated us with respect. The follow-up care was also very sensitive and thorough. Overall, a fabulous experience. I am definitely glad I chose his office and would happily return to him for future needs.
It was a friendly and relaxed environment. I felt that the staff was well qualified and professional.
The doctor ,nurses,anesthesiologist & front staff all work great together. They make you feel extremely comfortable & at ease with the procedure or procedures you are having done. Starting at the initial consultation,during the procedure & follow up care. I have been seeing Dr. Samaha since 1996 & continue to see him on a regular basis. I would recommend him & his practice to anyone that i know.
I thought everything was so professional and the staff was very prompt with the time factor, and knowledgeable with my questions. I will say the front desk person was new but trying very hard at learning what she needed to do. The front desk person also wore a low cut shirt which seemed a little in-appropriate for a medical practice.
The entire staff was just so helpful and made me feel way more comfortable than I expected to feel. The whole time, I felt more like I was at a day spa than a doctor's office. The doctor was much more kind than I expected, and really seemed to listen to me and be involved and invested in my happiness with the procedure.
The practice has amazing communication skills between the patient, doctor & caregiver. They respect privacy. The entire team treats you with kindness & respect. I feel the entire team is like my extended family. All my questions prior to surgical procedures & after. Were promptly explained and answered. I very much appreciate that. I will be a patient for as long as they are in practice. I trust my care & body to them 100\%.
I felt at ease with the doctor and the staff. When I do the procedure I feel the most comfortable with doing with this doctor.
I was completely satisfied with my choice due to surgeon, all the people including office staff, nurses and people brought in for anestesia. I am highly satisfied with the results I have and I would not hesitate to recommend this practice to anyone from basic skin care to plastic surgery and I have used all these services now. There is a nice, quiet environment with the patients privacy always held in the highest regard.
Everything exceeded my expectations. The staff was very pleasant and comforting and I know if I want anything more in the future I will return.
Maureen and Dr. Samaha were both very personable and made me feel completely comfortable. They answered my questions before I could even ask them. They provided much more information than I even expected to receive at a first meeting.
I was pleased with the whole staff, Dr Samaha takes time to help you understand the options and realistic expectations.The whole team works well together. The office is clean, state of the art and very comfortable. I would highly recommend Boston Plastic Surgery.
The enviroment was calming and comfortable. The team was informative and willing to help in any way. Almost feel like family.
Dr. Samaha and his staff were exceptional. They were very professional, knowlegeable, supportive, and caring. They answered all my questions thoroughly and patiently.
Surgeon listened to my goals and collaborated to make the best decisions for me. I never felt pressured to do something I did not want to do. I love the results of the surgery.
Friendly, outgoing staff. Dr. took time to listen and explain everything..understood my concerns...great nursing staff
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