Provide answers and show they care
Dr. Berkowitz and Mary Jane were so quick to get me a surgical time, and i felt so well taken care of, along with a lovely dose of compassion. Dr. Berkowitz set me at ease by explaining clearly what would be happening surgically and he was very reassuring. Everyone was kind, efficient, skillful, with very detailed information about my broken wrist and how it would be treated.
Dr. gave full attention to my issue and offered the next step in the recovery process to me.
I feel I'm taken care with respect. Even though I'm not the only person treated for my same condition, I get a very personalized care by my doctor. I recovered most of the movements of my right shoulder.
I didn't have to wait long to be seen, and all of the people I dealt with were very polite. I felt they listened to me and responded to my concerns. [Single best thing is...] feeling I'm well cared for, as my wrist continues to heal under the supervision of the practice.
The doctor explained how the surgery went and made sure we had no further questions. Very nice doctor! [Single best thing is...] knowing it was healing properly.
Dr. is caring and informative. Quick scheduling for surgery.
They took me in asap and were very specific as to what needs to be done. They were able to get me in surgery very quickly.
The entire staff is very efficient and friendly.
Dr. was knowledgeable about all possible options for surgery. She was also careful not to try to sway or pressure toward one of the many options. The office managed to get me in for my surgery within two days. All instruction for pre-and post op were covered in detail by the office. And they were able to get all the necessary information to the surgery center in that short two day time frame
Everything was explained regarding progress, things to expect regarding recovery. Answered all my questions and spent appropriate amount of time with me.
I was seen on time, friendly caring staff, Mike took the time to answer all my questions and good explanations.
The staff is awesome, great people, great care giving! No single thing, all was exceptional.
I could not be more pleased with every aspect of my surgery following a major break of both my radius and ulna. I believe Dr. Berkowitz took the time and care during surgery to provide me with a good start on recovering the function in my hand and wrist. I also appreciate his use of the "SpongeBob" foam tower for post-op use to maintain elevation, as it allows me to sleep without discomfort or concern that my arm will fall out of an elevated position during sleep. My post-op office visits have been positive and very helpful, as Dr. B patiently answers all questions and gives excellent explanations of all that I want to understand in order to do my best to bring about maximum recovery. My husband and I have also been very impressed with his office staff, as everyone in the office is caring, positive and skilled in everything they do. I am grateful for such highly skilled and kind professionalism during such a difficult and painful experience.