Dr. Lee: 1. informative 2. easy to talk to 3. answered questions satisfactorily.
I felt that the office operated very professionally. I also felt that the Dr. spent a good amount of time with me and answered all of my questions. I also appreciate that I did not feel pressured to make a quick decision about the procedure. In fact, I am still in the process of deciding.
I felt like Dr. Gilbert is very experienced and knew exactly what he was talking about. He answered all my questions.
reception was very friendly and accommodating. Able to fit me into the schedule in a timely manner. Follow up forms and dates were sent very quickly. Follow up reminder notices also sent.
Dr. Lee was very caring. He listened carefully to my needs. The results were good.
Dr. Lee does amazing work. I went in for new implants and a lift and a reduction. I had hardly any pain the day after and was out and about. I would recommend him highly and so happy with the results. He is amazing.
This is my second procedure with this surgeon and I’m very happy with the results .
Dr. Gilbert Lee is hands down one of the best doctors I have seen in my entire life! His demeanor and bed side manner is calm, positive, thorough, attentive, flexible and personal. He made me feel comfortable and relaxed and asked me questions about my life. I find doctors are usually distracted or rushed in my past experiences, but not Dr. Lee. He really cares about his patients. His staff are exceptional and extremely welcoming, I give them a 5 star. I would recommend this practice to anyone that values their health and appearance, who wants a doctor that’s empowering and a true team player! Thank you for everything.
I have confidence in the surgeon.
I know this surgeon is highly qualified, thorough and I trust in his ability to have the best outcome. The staff are most professional, caring and wonderful at making me feel comfortable concerning this surgery. I feel that I am in good hands and this will be a positive change for.
Not satisfied with the outcome. Didn’t feel like staff or doctors listened to me or validated concerns of mine. Not worth the money, time off or pain.
The consultation was all highly professional. Also Dr. Lee's schedule was fully booked but they managed to get me in for surgery on short notice.
Dr Lee, Lydia and Heather showed the up most professionalism and attention to detail. They never hesitated answering my questions and considering my concerns about the process with the utmost care. Thank you Team your [location] friend
Its given me back the confidence I lost after breastfeeding. I love getting ready and dressed now! I felt very well taken care of during my surgery. I love the outcome and follow up care. I’m extremely please with Dr Lee and his work.
Everyone was exceptional - from answering questions about the surgery itself (to include the staff at Changes and the staff at the Hospital) and the doctor who patiently answered questions and reassured me that everything was fine.
Doctor showed great interest in me and my procedure; showed he was both knowledgeable and creative, and that he enjoyed his work. He provided me with what I felt was a reasonable price.
It give me my confidence and make me feel beautiful. I had a wonderful experience, excellent care. The outcome is beyond my expectation.
All the staff as well as Dr. Lee were sincere and truly listened to what my needs were. Dr. Lee was kind respectful and professional. I love the before and after photos. Dr. Lee used the computer to show how each procedure improved my look. That program easily made my decision to proceed.
Staff and Surgeon communications and availability to answer questions and spend time with me.
The Dr. And staff we're very knowledgeable and took their time with me.
Loving care throughout... Received the body I always dreamed of
very professional-very skilled top rated doctor-
I was very impressed with Dr Lee and Lydia.After I made my surgery appt (for Sept) I did get the consent notices in an email from Megan to read over before i come to the office.Prior to that the only emails I received from the office were advertisements for different procedures. It's a good thing I opened Megan's email as it did not indicate anywhere that it was from the CHANGES office.
DR Lee is extremely thorough with his assessment of your needs. He takes time to listen to his patients and explains how he will achieve the desired outcome. His calm demeanor, skill and experience help put you at ease. I am really happy with the outcome of my surgery and would highly recommend Dr. Lee and his staff. He is a true artist. I met with 3 other surgeons before deciding on Dr. Lee and know I made the correct decision.
My surgery was breast reconstruction after cance and I am extremely satisfied with the results. Dr. Lee pays attention to detail, has the best technique and is very caring. I received excellent care at Sharp Mary Birch and had a very positive experience overall.
Dr Lee removed a lot of loose skin and fat from my stomach. He removed old breast implants and replaced them with new ones. My body looks so much better than it did pre-surgery.
I was highly satisfied with my experience. All my worries were confronted and put at ease and all of my questions were answered. Everybody was so nice, caring, and understanding. You could tell that the surgeon was experienced, knowledgeable, and knew exactly what he was doing.
I was concerned about replacing my implant replacement surgery because I didn't want to look different. However, Dr. Lee did an amazing job making me look exactly as I did before (but better) and with a MUCH better looking scar. I am very glad that I had my surgery with Dr. Lee.
The patient coordinator gave me lots of stress. I gave her benefit of the doubt twice. Yet she consistently failed to provide me with important info. she said she would provide or that I asked her to provide, then she proceeded not do it 100% of the time. Since I have a very tight timeline between consultation and surgery, there are forms and health tests I need to submit to the office else I can't proceed with the surgery and if I miss the deadline, I will forfeit the surgery fee etc.. I requested Dr. Lee to assign another patient coordinator to me, but the one I am not satisfied with kept calling me. Again, I asked her to email me the before surgery pictures she took of me; she said she would, then again, she did not. If not because I really want Dr. Lee to be my surgeon, I would have walked away and looked for another surgeon.
Very professional, kind and non-judgmental.
Everyone was very informative and friendly
I work in the medical field so I know about quality care. The surgeon has expert skills; the care I received by everyone at Sharp was outstanding. I had a great outcome and can't speak highly enough about the whole process. The best thing about the surgical procedure/experience was knowing I was having it done at a hospital with highly qualified staff; (board certified anesthesiologist and Operating Room nurses familiar with Dr. Lee's routine). They had done hundreds of facelifts before.
I had prior surgery by Dr. Lee and was more than Highly Satisfied with my experience! I would not go anywhere else for any plastic surgery! Namaste Dr. Lee
I expected the results to be better. I have experienced red marks and it has been 6 months since my procedure. I understand there are risks and hope these marks will lessen over time.
I searched the internet for weeks, observing the before and after pictures. Dr. Lee's site impressed me the most. The videos were informative and helped me meet the doctor before I met him. Kind, professional, competent...It
This is my first time seeing a plastic surgeon so I really can't choose Highly Satisfied because I have no other plastic surgeon visits to compare to. I was specifically looking to have work down under my eyes and expected to get an estimate for this eye area for fillers but only received estimates for eyelid, under and with filler and estimate for eyelids and under eyes w/o filler. I would have liked to get an estimate for under eyes filler. Also the financial options were not explained very well or what type of payments are accepted or if there is any type of payment.
I trust Dr. Lee and his staff. They are always professional, patient, warm and personal. I have had procedures before from Changes Plastic surgery with results consistent with the explanation of the procedure and result.
they were very knowledgeable and very friendly and excellent customer service!
Dr. Lee & staff are very professional & at same time warm & knowledgeable. My results looks amazing! Tummy tuck, breast augmentation, fat graft to my eyes, & nipple reduction all were so well done! My recovery was quick (just 1 week after was able to walk straight with no pain meds, 2 weeks started driving, & fully recovered after 3-4 weeks. I love my tummy and breast, & eye more now than ever! Thank you Dr. Gilbert Lee!
I thought the Dr. was very kind and not rushed. He explained everything that he suggested and answered my questions completely. I feel confident about his reputation and abilities.The coordinator was also professional and easy to deal with.
Some important follow-up care was never discussed that would have reduced my swelling within days of the surgery that I could have done (lymphatic massages), rather than hearing about it 4 weeks after surgery. Because of the short window of time between my consultation and surgery scheduling, I think some things were overlooked.
I would love to get a 3 D image of my nose with the rest. I was promised to receive it the day of my appointment and I even called back a few days later. I want my nose included in the estimate along with the 3 d image emailed to me before I will schedule anything
I found the level of detail the doctor provided very helpful.
I am highly satisfied because Dr. Lee is very personable, truly cares & takes his time to know a little bit about me & why I am doing procedures. He's truly exceptional because rarely a plastic surgeon will explain details & express what needs to make it better/perfect. His prices are very reasonable given the highly regarded surgeon he is. His staff are very wonderfully warm & really trust & respect Dr. Lee & his work. I look forward to getting my procedures done with him.
I had a previous cosmetic surgery with Dr. Lee and loved his work. I'm very satisfied and recommend him for any surgery. I'm considering a Changes lift and look forward to this procedure. Dr. Lee is very professional, listen to all your questions and meets your expectations.
wait time in sitting room and in exam room
Dr. Lee and his staff are all very friendly and make you feel comfortable. Items were explained very clearly and I could not believe how smooth and quick the check-in, procedure and healing all occurred. Thank You The people in the hospital were very nice and comforting
I have great respect for Dr. Lee and his staff. They are very professional and mostly comprehensive in explanation of how procedure is performed and what the expectations will be. I believe Dr. Lee is a very good surgeon and always tries to give a nice natural" look. I know he has many years of experience, and I think he has become a very qualified plastic surgeon over the years I would schedule the procedure today if I could manage the cost today. I will have to save a little more for the procedures talked about during the consultation, but would very much llike to follow through in the future with scheduling the procedures."
Very pleased with my consultation with Dr. Lee. He was very thorough in explaining his vision for realistic expectations which was more than I expected. Using the latest in technology and his state of the art techniques were very impressive. A friend's similar procedures were a glowing testimony of Dr. Lee's artistry and made my decision to select Dr. Lee a very confident one.
I don't know how long Bria has been at Changes as a patient coordinator, but I did feel well served by her. Dr. Lee was exemplary. [patient name]
My appointment was scheduled for 10:00 and I wasn't called until 10:30. There is only one patient with before and after photos because the procedure is new. I haven't received any references so I can speak with women who have had the same procedure.
Dr. Lee is an artist who listens carefully to what you want. He has a very calm demeanor that put you at ease. Everything he told me was accurate. I was nervous about one area on my breast after surgery and it ended up looking great, just as he said it would.The only 2 small critiques I have is regarding the medical assistant in his office. She was less timely with her responses via email. The other is regarding the lympathic drainage massage - if it wasn't 50% off, I would not recommend it. Nothing a friend or partner couldn't do for you. The results. A breast reduction is the single best thing I've done for myself. It's the first and probably the last time I'll have cosmetic surgery. Worth it.
I was highly satisfied with the experience . Would have liked the results to be different. I wish more fat would have survived,
Dr. Gilbert Lee is a very qualified surgeon that I am happy to be a patient for. He is very knowledgable in his practice and specifically in my case, eye lid surgery. I am looking forward to my procedure and the outcomes it will bring.
Dr. Lee and his staff are superb. Every attention to detail is given and Dr. Lee has a great bedside manner. The receptionist is lovely to speak with and you never feel rushed. It is a wonderful experience all around. I am turning 60 in a couple of weeks and i really needed something to boost my self esteem, i don't feel 60 and i don't want to look it either. after this surgery, i feel great
Dr Lee and his staff made me feel very comfortable and the were very informative answered all my questions
Dr Lee seems very knowledgeable, he likes what he does, and I trust he will do a good job
Dr. Lee does fantastic work! I don't have to suck it in anymore and I love the curves the lipo gave me
Dr. Lee and Megan the nurse were very informative and concerned with my comfort the entire time. I should have included lipo in the arm--next time.
Doctor and staff were knowledgeable, practical, not pushy, warm. Most important thing is expertise of doctor and staying on forefront of advances.
I had my friend [name] recommend Dr. Lee. I still need the before and after pictures of the procedure I am getting. Still have not received as of 02/18/17
Total transformation! Loss of pain in shoulders, back. Renewed confidence . Results results EXCEEDED my expectations. Treated with respect and professionalism
Doctor Lee is amazing I had 2 precedute done with him already. Great experience.
Doc Lee and his staff have been wonderful. They have all been very supportive, kind and helpful throughout my experience. The entire staff is sure to make themselves completely available to me as a patient to answer any question or address any concern I or my family had before and after surgery. Doc Lee delivered and I couldn't be happier.
This was my second surgery with Dr Lee. He is very thorough and that is why I returned. He was able to fix my problem and relieve the pain I was in.
Individualized, sincere interest in my well-being. I was thorough confident to put my life in Dr. Lee's hands
I feel completely confident in Dr. Lee and his staff. This is paramount to my decision to move forward with a procedure.
I went to the consultation for a rapid lift procedure but was advised by the surgeon that I was a better candidate for bellafill injections due to my loss of collagen. The other surgeon I visited suggested 1st. the mini facelift then possible collagen injections. I would think the least invasive procedure with the same or better results would be preferable. The only negative point was that a collegen skin test was not brought up. I find this on the web site and also the internet regarding bellafill injections.
Dr. Lee is an incredibly skilled and gifted surgeon. He is highly professional and personable with a fantastic bedside manner. It is rare to find a surgeon/doctor like Dr. Lee. The results of the procedure Dr. Lee performed on me has done a great deal to boost how I feel when I look in the mirror. Scars from a previous surgery are now barely noticeable and my breasts are equal in size and shape. I am incredibly grateful for Dr. Lee.
Dr Lee is wonderful in balancing technical and personal issues when helping to plan a procedure. I was confused sometimes with staff about their specific role was. I realize in private practice that employees are cross trained on functions. I think that having a flow chart like tool to explain the players in the process.. Best outcome was I got compliments on my appearance without others having knowledge I had a procedure....the outcome was great yet balanced and that is the art of dr Lee...he has a superior ability of viewing my desires while amazingly bringing that into reality with such art and vision. I will always recommend dr Lee for his quality and excellence in results...thank you many times dr Lee !!!!
I liked everything about my consultation. I felt very comfortable with the doctor, he really knows what he is doing. The only thing that makes me hesitate is the price. I will have to see other places before making a decision.
Still experiencing swelling in eye fold tucks.
At 57, people say I look 40. Dr. Lee is highly skilled and enthusiastic about his work, artistry.Paige was patient and kind and calm.Meghan was encouraging about recovery.
The doctor and staff were all extremely professional, friendly, and great to work with. They made me feel comfortable with the entire process and they were always there to answer my questions. Extremely satisfied with both the service I received and the procedure itself
I was impressed with Dr. Lee's knowledge, attention to detail and empathy with regards to my health status. He understands my expectations and was able to give me straightforward and honest professional advice.
I have heard wonderful things/results about Dr. Lee. I am interested in working with him to obtain the results I want to achieve.I am in touch with his office for timing and procedures.
I love my new breast. No more cancer and new breast, what more could you ask for. The result of my breast reconstruction is amazing. It's hard enough to have breast cancer and to make the decision to have a double mastectomy. To have a doctor and staff take wonderful care of me was such a relief. Not only were they professional and understanding, they made me feel special. Dr. Lee is a perfectionist and an artist. I am thrilled with the results!!!
I thought I was given full and honest evaluation. I was discouraged from having the procedure and given good reasons.
I have complete confidence in Dr. Lee and believe he will do his very best and produce excellent results. Dr Lee is the best. I don't remember a lot of the procedu
The procedure changed me more than I expected. I immediately felt better about my appearance once I saw the progressed a few weeks after the surgery. It then made me realize that I needed to work on my weight, and since my diet was changed for after surgery- it was easy to make some further changes. My friends and co workers immediately notice changes , even though I never gave a reason for the change. Most would ask me if I had changed my eye makeup application, which made me realize that I looked better but not necessarily gave away my secret. I was apprehensive about having any surgery, but once I spoke to the doctor and his nurse, I felt much more at ease. Dr.Lee is a genuinely nice person, and I just felt very comfortable with him and what he recommended. If I had had any doubts, I would not have followed through. The entire office staff was very professional and courteous at each visit before and after the surgery.
I am no longer embarrassed about the hardness and unevenness the capsular contracture caused. My breast is now soft and matches the other breast almost perfectly. Phyllis was precise and informative about the costs involved and always willing to explain the answers to my questions kindly and promptly.Meghan is a delightful nurse and accommodating to my concerns and questions.
Dr. Lee was very thorough in his explanation of the procedure, he was honest about what he thought the outcome would be, he offered options but I did not feel that I would be pressured into any of the options. He respected my choice. The staff was professional yet approachable.
I had face lift and eyelid surgery . I could not be any happier with my natural result . I feel very fortunate to have met him and to be under his care. I would HIGHLY recommend Dr Lee for any type of plastic surgery.Dr Lee is an artist.
The staff and Doctor made me feel incredibly comfortable, welcome, and invited. They walked me through every detail, option, and answered every question I had. I booked my procedure once I was approved and I am beyond ecstatic to have it done. The doctor and staff are extremely friendly and really take the time to get to know you and your needs. I look forward to my procedure and continuing to work with them over the next several weeks! After my consultation with them, I didn't even look at other doctors. That's how blown away I was!
The staff is very friendly and so is Dr. Lee. The times that I have been there I always experience the same nice treatment and friendliness from the staff. I am also very pleased with Dr. Lee, he is very patient and thorough and knowledgeable. Very pleased!
I have had facial surgery previously. I researched Dr. Lee, reviewed his education, read reviews, asked questions. Dr. Lee spent sufficient time with me in consultation, was not interrupted, was focused and helpful with suggestions.
THe procedure has made me feel more confident and now I feel as young as I look. . I was very satisfied with the level of care and attention from the office staff to dr Lee. The process was flawless and put me at ease for the procedure.
From the minute I met Dr. Lee, I knew I was not only in the presence of a knowledgeable perfectionist, but also of a kind, positive and honest individual. Dr. Lee actually loves what he does and brings that enthusiasm to his patient.
This office has a highly trained professional staff who practice a high degree of patient/customer care, including follow through after the procedure.
Love Dr. Lee!
The results were fantastic. The outcome far exceeded my expectations. The doctor and his staff spent adequate time explaining everything before and after the procedures. The follow up care was good. The team is friendly and very professional.
Dr. Lee and his staff we very knowledgeable about the procedure, they spoke in layman terms and made me feel very comfortable.
Would have liked a little more information on exactly how the rapid lift differed from traditional neck lift/facelift. Where are the incisions compared with traditional lift? How can the results be equal with less incisions; i.e. how can excess skin be removed with smaller incisions? Why would someone choose traditional neck lift vs rapid lift. What are the differences in pricing and the differences in recovery time?
Had the procedure done at the time of my consultation. My follow-up session was quick and easy to schedule.
I'm more confident about my body and feel beautiful again! Dr. Lee is so talented! He listened to everything I wanted to accomplish and the results turned out beautiful! His staff was so friendly and helpful and everyone always made sure I was comfortable. I definitely will reach out to Dr. Lee and his staff for any future cosmetic services I am considering. Thank you Dr. Lee and ALL of your staff.
Dr. Lee's reputation is excellent and he is widely known and held with in high regard by all, including the medical community. My husband is also a physician and has seen first hand, the quality of Dr. Lee's work. I have referred my friends to Dr. Lee and they were very satisfied with this work and his officetaff. I have scheduled surgery with Dr. Lee and I have been very impressed with the manner in which his employees conduct themselves. They are very pleasant, informative and supportive. I highly recommend Dr. Lee to anyone who is seeking cosmetic/plastic surgery
Dr. Lee answered all of my questions in depth. He was very thorough, kind and considerate. I have confidence in his skills as a surgeon and appreciate his eye for aesthetics. Dr. Lee and his staff is a good fit for me.
the doctor and the staff was sincere and caring about how i felt and explained all my questions
it was a bit of a real disappointment considering what I had been told about him
My main concern was my lower abdomen region. It was offer to me four regions of liposuction which is the lower/upper an and the flanks. I was happy with all result except my problem area which is the lower ab. It still look big in my opinion and it still giving me a bump appearance when I wear a skin tight dress. All I wish is my lower ab would be flat but the lipo surgery didn't fix my problem.
Doctor was very informative.
The staff was incredible and very informative. Dr Lee made me feel so comfortable and explained the surgery from A to Z. Everyone in the office was so friendly and I came in so uncomfortable but left feelings so comfortable and excited
Everyone involved in every step of the way was professional, kind and extremely patient. I always felt like I was the number one priority with anyone involved in my journey throughout
I really appreciate how each staff person I interacted with made me feel very comfortable. It seemed that no matter how many questions I had, I never felt as if I was annoying anyone.Dr. Lee is fantastic, he always made me feel comfortable and completely taken care of. I never had a care or a worry regarding my surgery. I knew everything would be perfect with him in charge.
1st this was my second consult so I already had completed my paperwork and completed my research on the Dr. 2nd the entire staff and Dr. Lee are very professional and friendly. They set you at ease with their confidence and kindness. I believe in Dr. Lee and his exertise so I am not interested in talking to any other Dr. I set my apt the day after the consult
The doctor and his staff were all highly professional, knowledgeable, and pleasant.
Great customer care! Dr. Le was extremely thorough, made me feel 110% comfortable. The treatment coordinator was super sweet too!! I would recommend this office in a heartbeat. I loved everything so much, I scheduled that same day! Thank you for making me feel so comfortable.
Everyone, including the doctor, was very kind to me. There was no rush and they made sure my questions were thoroughly answered.
Cost more than other surgeons for the same surgery.
The experience from start to finish was professional as well as caring. The only point of dissatisfaction was the expectation setting by all the staff about the recovery process and my mobility / functionality afterward as well as the recovery period.
Expertise, professional, genuine care, attention to detail,quality, friendly, beautiful atmosphere and services.
Dr. Lee's experience and ability to describe in detail the procedure I'm interested in having .
Dr. Gilbert Lee is an excellent communicator and an extremely accomplished plastic surgeon. His entire staff are pleasant and thorough. His office is a nurturing environment.
I have already scheduled my surgery. Dr. Lee made me feel very comfortable and I trust that he will give me the natural results I am looking for. I wish that they had sample implants for all the different profiles. I also wish that when I was trying on the implants that the person with me educated me a little on expectations. I tried on the actual size of the implant that was recommended for surgery, which of course will appear much larger when trying on. I should've tried on a smaller implant to give me a visual idea of what the actual implants would look like on me. That made things a little confusing for me.
Very satisfied with the follow-up provided by Paige and Phyllis. Phyllis is very thorough and very personable.
Office staff very courteousness, polite. Dr. Lee is a very skilled surgeon. I couldn't be happier
Overall, I felt very welcomed, comfortable and was informed adequately.
Dr Lee is a miracle maker, I was so deformed from another Doctors work and he was able to repair everything and I'm so pleased, I am eternally grateful
Due to past experience with this surgeon, I know that he delivers what he says he will. Although this is a new procedure for me, I have no doubt that the outcome will be just what I am hoping for. Likely it will be even better, knowing the skill and artistry of Dr Lee! As an RN, I would recommend him to any friends wondering if their surgeon can truly deliver what they are looking for. I am confident that they too would be as happy with their surgical outcome with Dr. Lee, as I have been with mine.
They are still in the healing process (still changing every day), so I would like to wait and see the final outcome 6months after the surgery.
The financial side of my surgery was a big concern for our family. I felt Phyllis and Dr. Lee went beyond their general roles (or requirements?) to work with my insurance to make sure I could receive the treatment and procedures needed for a positive outcome.
Having undergone a previous face lift procedure by another physician with very poor results, I had an extreme amount of anxiety in selecting a new provider. Dr. Lee is phenomenal. Truly, there are simply not enough words to describe how talented he is. I interviewed five other plastic surgery doctors before meeting with Dr. Lee and, by far, he is superior in every aspect. I am 57 years old and my neck looks amazing. After losing quite a bit of weight, there was considerable droopiness around my neck and jowls. I felt very self conscious about my appearance. And the best part, not a single person outside of my immediate family questioned my new look. The result Dr. Lee achieved is incredibly natural not pulled". I felt well informed re: every aspect of the procedure, the outcome and the recovery time. My results exceeded my expectations. I am grateful to Dr. Lee and his staff for their excellent care.
Nurturing and respectful staff for any of my needs and concerns.
I had gone to two other plastic surgeons prior to Dr. Lee and Dr. Lee was the first doctor who actually took the time to listen and come up with a plan to take care of my concerns and he was in the same ballpark of cost. From the time I walked into Changes Plastic Surgery and Spa, I was impressed by the decor, friendliness, and cleanliness of the establishment. The receptionist, patient coordinator, finance coordinator, nurse, and Dr. Lee all genuinely cared. I found the ideal place that I felt comfortable enough to have a neck tightening and rapid lift done and within my budget. I loved the 3-D imaging, so I could see what the results would look like before the procedure, but I like my outcome so much better. I am enjoying looking in the mirror and seeing the youthful look I feel. Prior I wasn't liking the old person I saw in the mirror. I have told all my family and friends and I will be going back to have my lips injected and permanent done.
Everyone was helpful and friendly, took the time to listen to me, and answered all my questions. I am extremely happy with the results!!
Dr. Lee was very confident that he could fix my problem and I would not need to be put out for the procedure. Also, I have had many conversations (emails) from his Pt. Coordinator regarding the price of the procedure. She has been great!!
Everyone was professional and nice. Clean and I felt comfortable. The Doctor is caring and I know he would do a great job. It is my fear of surgery period which is holdidng me back.
Dr. Lee knows what he is doing. He is hard to get appt with but he is very kind and knowledgeable about his profession and he made me feel 100\% confident that he would do a fabulous job and he did!! I could not be any more pleased with the results of my surgery. He takes the time and consideration to make sure everything looks just right. He's not going into the surgery to just get it done. He seems like he truly wants every patient to be very happy and I noticed that and appreciated it.
Dr. Gilbert Lee listened well. Suggested a eye lift surgery versus a full face lift which fitted with my life style. Other opinions had recommended a full face lift. I am still very much me, not some strange new/different person. He is an artist.
I met Katie for the first time yesterday to inject a small amount of Dysport because it originally did not work as well as expected on one side of my face.She was excellent and very upbeat.Michelle was also super nice and did the 3-D imaging for me.This practice is so friendly and real.
Time spent with Dr regarding my questions and concerns. Friendly and professional staff.
I was comfortable knowing that the surgeon had experience in the procedure that I needed and he came highly recommended which helped ease my fears.
The consultation process from start to finish was a great experience. Dr. Lee's staff is efficient and very gracious. The office setting is relaxing and Dr. Lee has a very approachable and credible demeanor that put me at ease. I left the consultation knowing I made the right choice.
I liked the technology to be able to see what I would look like after procedures.
The wait time in the exam room was about an hour and half an hour before that to check in after booking time despite being early. Other than that, I was pleased.
Dr. Lee made me feel very comfortable. He was my first consultation. I have decided to wait until the first of 2016 at this time. I will most likely come in for sculptura soon though.
Dr. Lee listened carefully to my requests and stayed centered on my visits. He is an excellent doctor and would definitely come back again.
Everyone I came in contact with was knowledgeable friendly and professional. Dr Lee is so highly recommended I would not place my confidence in anyone else.
Well I can't say enough about dr. Lee and his staff they have embraced me like I am family I love him and everybody there I think Dr Lee is a consummate professional, excellent in his field and an excellent visionary with artistic gifts that are second to none. I would totally trust him to do all of my future procedures which will include a tummy tuck and a back fat liposuction in 2016 I hope.
Realistic expectations and recommendations were consistent with this provider.Procedure availability and patient's schedule were harmonious.Post-op recovery was much quicker than expected.Proximity to residence was ideal.Amazing staff!
My results are natural and exactly what I wanted. The hospital team was fabulous, Kind and professional.
I think Dr. Lee is an amazing physician. He is highly skilled, detail oriented and highly respected in the medical community. I would feel very confident having him do my surgery. The office has a very pleasant atmosphere and the office staff is friendly and knowledgeable.
I was a patient of Dr Lee for a previous surgery, and he and his staff were very knowledgeable and very friendly. I felt very at ease throughout my whole process of breast reduction surgery, and am EXTREMELY happy with the results.I am looking forward to scheduling my next procedure with Dr. Lee and his staff.
Dr. Lee is the best.
They were very informative and let me know what I needed to know.
Dr. Lee was very informative and answered all my questions.
friendly. informative. comprehensive. authentic.
The procedure was done by the PA, I felt like I wasn't as important" as a patient as when Dr. Lee performs a procedure. The new receptionist fails to take accurate detailed messages which leads to delays in phone calls being returned in a timely manner"
I loved the calming environment and really got the feeling Dr. Lee cared and was going to do an excellent job!!
Doctor explained the procedure thoroughly and answered all my questions.
Everyone was very friendly and answered all of my questions. I called the office a few times after the consultation to ask more questions. The staff welcomed all of my questions and told me to call back any time.
Overall, I loved my experience. Great atmosphere and friendly staff. However, for the procedure, my husband and I didn't think spending $5,200 on results that weren't what I desired was a wise decision. I would expect with paying that much I would receive a more dramatic change. Also, it is a research study so knowing the exact results made me more reluctant.
Due to the leakage of saline solution on my left breast, I requested for an early appointment. Laura at the front desk immediately granted me an appointment with Dr. Lee almost 1-1/2 month prior to my original scheduled date. I thought that was extremely nice of her. After seeing Dr. Lee with the initial consultation appointment, I am positive that he would be the surgeon of my choice. He is thorough, precise, knowledgeable and deep down inside my heart I know he is one caring doctor! He provided me with all my options. I know that if I were 20 years younger, I would have stunned Dr. Lee with my ultimate decision. In general, I am highly satisfied with my experience with Dr. Lee and I did not see a need for me to go for other consultation appointment with other plastic surgeon. The doctor and the office receive a 6 STARS from me!
Dr Lee and his office staff were all amazing!! Dr lee showed me he cared for my concern and truly is a wonderful surgeon.
Everyone in the office makes the patient feel special and important. The only thing I would do differently would be to have an I.V. sedation along with the local and only because it was a bit strange being so awake. Dr. Lee has a calming personality which helped me get through the surgery.
I am sending my testimonial separately because it does not fit.
The sikills, Perfectionism, friendliness, the support level were outstanding! I enjoy the result tremendously! Thank you, Dr. Lee and staff! :-)
Dr. Lee's attention to detail and going above and beyond what was expected has produced a very favorable outcome. I will only return to him for future surgical procedures and recommend him to anyone who asks. His staff is amazing every time I call will questions. They immediately transfer me to the person who can best address my problem. They are very professional!
The doctor and staff were very friendly, professional, and helpful. I felt comfortable with the doctor and staff. The surgery was done well and the outcome was very nice.
I am very happy with the results. I had previous surgery and everyone praised the results as natural and beautiful! I think Dr. Lee is more expensive than some others, but the results are worth it.
Overall a great experience. I still have months before the results are final, but I'm progressing better then expected. All the staff was very helpful and extremely nice. There isn't anything I can complain about with the entire process.
I was very nervous regarding this procedure as I have never had anything altered or any surgeries. The dr and staff put my mind at ease and made this procedure seem less for me.
Nurse was not upbeat
From the time I walked in, being an Interior Designer; the office is beautifully decorated, warm and inviting.Michelle the patient coordinator was awesome, she explained everything thoroughly and let me know every step of the way what was going to happen. She made me feel very relaxed, especially since I was nervous about the consultation.The nurse was pleasant and made sure all my medical history was accurate.Dr. Lee was extremely professional and comforting. I felt extremely confident in Dr. Lee. My physician husband had looked into Dr. Lee and was very impressed by his schooling and accomplishments.I am hoping to have the procedure done as soon as I get my finances in order.
Friendly, professional, fully informative
This sentence does not apply to me. Everyone at Dr. Lee's office (Including Dr. Lee) was very courteous, professional and accommodating. There was nothing to be unsatisfied about.
I was very impressed and I was very comfortable feeling that I could trust my face to Dr Lee. His credentials are impeccable and I just have a really good feeling about him. He definitely is the doctor for me. I have scheduled my surgery already, in fact, I did it the very next day after the consultation but I did not do it during the consultation because I wanted to speak to my husband first. That option was not given in the questionnaire therefore I put with in the next 30 days option.
I was satisfied with my experience from beginning to end, prices were fair but too expensive for me. I decided to have a procedure from a doctor that does PAL so I can do multiple areas all in one day. This office was great. The only complaint I would have is the large payment I made to consult with the doctor, I think this should have been at least credit torwards other services at that office. Dr. Lee is great and very patient, clear, and gentle. I would recommend anyone to him looking for a Board Certified Plastic Surgeon for doing ultrasound lipo. Thank you!
I enjoyed everything it was fine
Dr. Gilbert is an artist!!! I love my eye lids he did a fantastic job and they are healing just as expected. He explained the whole procedure in great detail and addressed all of my concerns. Every member of his staff was helpful and wonderful to work with. It was an excellent experience and I highly recommend Dr. Gilbert and the staff at Changes Plastic Surgery Center.
The waiting room, as well as the consultation room, has a comfortable feel and the staff is cheerful but not fake. Dr. Lee has a friendly yet professional manner which made me feel I could trust his skill and judgement.
Loved the outcome. Greatly respect Dr. Lee's skill and gentle personality.
Dr. Lee was very attentive and checked several times to make sure all my questions were answered. The staff is wonderful, every question I've had has been quickly answered, they are responsive and they care about how the patients are treated. Excellent service. I've scheduled my surgery.
Wonderful experience - very professional on every level.
I am highly satisfied with my experience because the results are exactly what I had hoped for-------the bags and circles under my eyes are gone and I don't have eyelids hanging down over my eyes so that reading and seeing are much easier for me.
I was referred to Dr. Lee by a friend in the medical field and who consulted with Dr. Lee as well. I did a lot of research, so prior to even meeting Dr. Lee I felt very good about the way he handled patients and addressed peoples concerns. Upon meeting with him, he spent a good hour with me looking at the 3D images and understanding what I was trying to accomplish and why. In addition, he explained the limitations in achieving the results I was looking for. He made a recommendation of gummy bear" implants versus regular silicone due to my request for a natural look. Following the time with Dr. Lee, Michelle spent time with me on sizing and other general questions and concerns. My consult was approximately 2 hours and worth every bit of the fee charged, which goes toward the procedure if you have it done with them anyways. All in all, Dr. Lee is a true perfectionists and I knew he was the one for me. That is why I was highly satisfied with just about every apesct of his practice. The only problem I encountered was my consultation appointment was originally scheduled 2 months away, due to Dr. Lee being booked but upon a cancellation, I was able to get in sooner. "
great staff. helpful and friendly
I am a repeat customer. Dr. Lee did surgery for me 10 years ago and I am very satisfied with his attention to detail.
Laura is the most helpful wonderful office manager that one can ask for. I expressed how important it was for me to have this procedure soon and she made sure that I was on the waiting list and went out of her way to move me to a sooner appointment. She was extremely patient with me and helpful. Her wonderful customer service will make me a client for life.
I felt Dr Lee was interested and wanted to help me look my best
My primary physician diagnosed a ruptured implant and referred me to Dr. Lee. When I called the office, I spoke to Laura who was caring about my problem and made every effort to get me in for a consultation as soon as possible. Upon entering the reception area and encountering each person involved with my treatment plan, I was impressed with the degree of knowledge they imparted and their warmth. Phyllis, the Insurance Coordinator had investigated my insurance policy and had answers for me before I even arrived for my first appointment. Dr. Lee was extremely professional and spent a great deal of time explaining his approach to fixing my problem. I was instantly comfortable with him and made an appointment for surgery before leaving his office. Post-consultation, I emailed the nurse with some additional concerns and Dr. Lee emailed me with a thorough answer. I am more than pleased and I have already recommended him to many of my friends.
The doctor was personally involved and able to be contacted at any time with questions or concerns. The staff is attentive and listens very carefully to any questions making sure to address the specific concerns I had.
Dr. Lee, my plastic surgeon, was a good listener, honest, and has highly competent surgical skills. I had no adverse effects following surgery and have healed nicely. His vast knowledge of the best protocol for my procedures was also most important.
The office staff was very friendly. Nurse Practitioner was personable and friendly.
I felt I am in good hands with Dr. Lee.
The reason I would not return is because I wasn't completely overwhelmed with any welcoming effect of the office in general. I know I signed a waiver indicating that there was no guarantee on how the procedure turned out in accordance with the pre-op discussion because every body is different so my dissatisfaction with the outcome is a moot point. I was not informed that the procedure was a new thing that was being studied" to possibly offer full time in the facility as well as not being informed that a NP would be performing the procedure with a MA at her side or else I may have not considered the procedure. For all of those reasons above I won't likely return if I ever decide to and can afford another procedure. I don't think it was worth my money to be honest because I am just more self conscious about my legs now that I was before."
I'm a long-term patient and have been highly satisfied with Dr. Lee and all the staff at Changes.
Everyone I encountered was kind and attentive. Dr. Lee, while obviously a busy man, is always attentive when I meet with him. All of the nurses at the hospital the day of my procedure were friendly and made me feel as relaxed as possible. Dr. Lee's staff is always nice and go above and beyond to address my needs. The outcome of my procedure was all that I had hoped it would be.
The best experience and outcome anyone could have.
I was satisfied with Dr. Lee's professionalism and attention to detail.
The friendliness and knowledge of the staff and surgeon. They put me at ease about my surgery and recovery.
Dr. Lee listened to me when I told him what I wanted, and he gave me the look that I wanted.
Dr. Lee took time to discuss all options to achieve what I wanted. He was personable and spoke in terms I understood. He was very pleasant. Jill was also very pleasant.
I really like the ease with which Dr. Lee explained the process. I also liked the way Dr. Lee asked me questions and listened to me.
I really enjoyed talking and interacting with the staff and doctIor. I felt Dr. Lee was very knowledgable but also down to earth as a person. I also liked the 3 D camera pictures before and after...cool...
Dr. Lee is very informed and sharp, friendly yet very professional and seems well qualified. Lorraine is a absolute joy and such a sweet lady! Loved her :) If I had to critique, I would say that the wait time was a bit long. Otherwise a great experience.
I was extremely satisfied and comfortable from day 1 working with Dr. Lee. He listened to everything I had to say and he made me feel so comfortable about the procedure. When I arrived at the hospital the staff was amazing. All of the nursing staff was so sweet and comforting. I did get a little nervous all of a sudden before surgery and they really made me feel safe and comfortable before going in. I live in San Francisco and made multiple trips to San Diego just so that I could have Dr. Lee as my surgeon. I couldn''t be happier about my results and my experience. I would HIGHLY recommend Dr. Lee and all of his staff to my friends and family. It was the best decision I could have made choosing Dr. Lee as my Doctor. he exceeded my expectations and I can''t say enough about the staff, they were and still are so pleasant to speak to. I email Katie from his office whenever I have a questions and she responds right away and also assures me that I am not bothering her at all and that she is happy to help, and I believe her. If I had more space to write I could go on and on about my wonderful experience.
I researched a lot and everythingi found and was interested in was discussed.
I had breast augmentation by Dr. Lee 10 years ago at the time was highly recommended by not only former patients but other health care professionals as well. I was extremely satisfied with the results and knew that I would be back for any other cosmetic procedures in the future...10 yrs later here I am again. I know Dr Lee may have higher price points but is definitely well worth it! I have referred my daughter and a good friend of mine who has had several cosmetic procedures in the past by several other plastic surgeons and is by far very pleased with Dr. Lees' work and customer service.
Dr. Lee is very professional and dose beautiful work.
Dr. Lee is the best surgeon in the cosmetic surgery industry. He is very helpful and personable, extremely pleasant.
Dr. Lee did a tummy tuck procedure that was outstanding. This gives me confidence that another procedure done by him would also have a desired outcome. Dr. Lee is honest and caring. I appreciate that most of all. I never feel like he is trying to over sell me.
The entire staff was friendly, prompt, and professional. They made me feel comfortable and answered my questions. The doctor went above and beyond giving me information regarding the procedures and answering my questions. He made me feel comfortable and confident in the procedures and the anticipated results.
Office seemed organized and was relaxing. Personnel were professional, complimentary and seemed genuinely interested in my goals. It didn't feel like a marketing event", it truly felt like a personal consultation."
Friendly, patient staff, & Dr. Lee is easy to talk with. He listens & cares. He is an excellent surgeon!!
the overall appearance is better than anticipated those there are still some glitches to be healed
I was very impressed with Dr. Lee and the attention he gave me and the time he gave me to go over every detail specifically. He wasn't rushing and in fact was the most thorough of all the surgeons I have seen. I really loved his interaction, he was very kind, great bedside manner. Just amazing, if I had the money now I'd book everything with him today. I just didn't expect the price to be as high as it was.
Dr. Lee you all rock! Jill and Michelle you both are wonderful. Yes I will be making my appointment soon most likely 1st week in December! Thank you all! Will be in with a few photo's when I was 30 in the next week or so. Thank you!!!
Dr. Lee was very honest about what I should expect and what can be done. He was very confident but very nice and approachable.
From beginning to end, every single person I came in contact with has been amazing. The result I am seeing from my surgery is over and above what I imagined. Very, very happy with the professionalism and level of service I have received thus far. I have already recommended several friends to Dr. Lee.
Dr Lee and his staff made me feel comfortable from the very beginning of the visit. He was interested and enthusiastic, and took time to do a procedure that was not even scheduled. I had been over injected with Juvederm around my eyes by another doctor and he suggested that he dissolve the area with another product. It was successful and I looked better immediately. I intend to go back again for more procedures.
I believe Dr. Lee and his office are very professional and make you feel comfortable and like family.
I received much more information than the previous surgeon I visited and Dr. Lee was much more positive and offered more positive thoughts on the final outcome. Nice office, nice staff, very professional
During my initial consultation with Dr. Lee he put me at ease right away. He listened carefully to my concerns and what I hoped to achieve. He was very patient, gentle and mild-mannered and provided very clear, honest and detailed information about what I could realistically expect for my outcome (I had implants in the past and was explanted years ago, leaving very thin tissue). I am now a few months post-op and I couldn't be happier with the results. They are exactly what I envisioned, if not better!
The staff at Changes and the surgeon, Dr. Gilbert Lee, treated me with the utmost respect and professionalism from the initial consultation, pre-op visit, surgery and post-surgery visits. The surgical procedure went smoothly as I had expected it, and the follow-up visits were very pleasant and informative, letting me know what to expect and what to do to make my recovery as smooth as possible. Thank you Dr. Gilbert Lee and the staff at Changes Plastic surgery & Spa.
I am a returning patient of Dr. Lee and did not even consider going to another plastic surgeon since my first breast augmentation was beautifully done and minimal recovery time. Dr Lee was was highly recommended by other health care professionals whom I work with being an Emergency Department R.N.and out in the health care community. I have even refereed my 26 yr old daughter who had augmentation few yrs ago and a close friend of mine who has had numerous breast augmentations and other elective surgeries. Dr Lee is a little pricey but is well worth it and hope he gives me another professional courtesy discount in addition to being a returning patient so I can more done.
The staff helped me feel comfortable and answered my questions. They were very friendly and tried to work with me on the schedule.
I am not satisfied due to unprofessional lack of follow up about images. Also, my entire appointment felt disorganized. I had to put on robe and wait in imaging room for person to take the 3d photo. I waited 15 minutes and then was told coordinator was busy. So I had to walk through hallway in just this gown, feeling exposed to consult room. When in room a medical assistant asked me a bunch of questions I already answered in my online profile! Then I was told to watch this outdated movie about Brest aug. what's the point of that? Already know that stuff from the interest! Dr Lee was great, very nice and thorough but the rest of the staff was terrible! No customer service skills, no follow up. Also coordinator wore shortest skirt ever! How is that professional? In a medical facility I expect to see people in uniforms not in clubbing clothes!!!
I always feel so well taken care of by Dr. Lee and his staff. Dr. Lee is the best!!!
Very satisfied with Dr. Lee ! The rates and open appointment dates were a little confusing.
Dr. Lee and his staff were very friendly and professional. Dr. Lee took the time to fully explain the procedure and to answer all of my questions. I am completely thrilled with the results of my surgery. I only wish I had done it sooner!
Everything exceeded my expectations
Very professional practice. I know serveral people who have had many different procedures and every person is 100\% satisfied and thrilled with their treatment and results.
My experience with the doctor, staff, and consultation was very good. I am not as satisfied with the outcome of the injections (Artefill). The lips and forehead (Dysport) look good (can see results) but not the deep creases around the mouth. The injections (Artefill) were expensive with little, if any, results.
Not a lot of dates available when I would have liked to have the surgery done.
The staff and dr were so kind and hands on. They were able to get me in for surgery ASAP since I am only here visiting on vacation.
Dr. Lee did exactly what he said and the procedure was a breeze.
Dr. Lee has been outstanding during all my procedures.
doctor seemed to have techniques that were more advanced than other doctors in town. He was also very personable.
I have had Dr Lee do surgury on my underarms in the past. I am very confident with him... I saw two other Doctor's regarding the surgury I am wanting done now, and I am not as excited with them as I am with Dr. Lee.I don't think I would see anyone other than him!!!!!!!! I really am confident that Dr. Lee will be the only plastic surgon I will ever see!!! You go Doctor Lee!!!!!
Very thorough, very friendly. The nurse was especially helpful with my fitting and realizing that I really needed a very small implant. I did not look at any before and after photos. I'm sure they were in the room, but we never got to it. I think I'd have to go back and see those before making a final decision. Also felt that Dr. Lee is a fan of larger implants, but perhaps that is because it is more the norm. Very informative about saline vs silicone. I trust Dr. Lee and have seen him for other procedures. He is very careful, very detail oriented and very reassuring. His long range view on the implant and any future work that I might want to have done for upkeep were also very comforting and smart.
I was super happy with everything and the only thing I wish had occurred was that I was given an estimate prior to the dysport procedure that was recommended. It would not have made a difference in that I still would have wanted it I just wish I had know prior since it was part of the overall plan. It was probably an over sight and I should have asked.
Dr Lee did an awesome job on my breast reduction! He suggested that I have liposuction done under my arms and I wasn't going to do it at first then I remembered a co worker of mine who also had a breast reduction and didn't opt for the lipo and should have. I didn't want to look like that so I opted for it and I'm so glad I did!
Dr. Lee and staff were very friendly, obviously WELL educated and the Dr. himself, seemed to take a genuine interest in my case on an individual basis as opposed to treating me and my body's needs with a cookie cutter approach. I will be having another consult with another doctor just to compare . However, I'll be very surprised if the next doctor comes up with the fascinating solutions that Dr. Lee presented to me.
I felt like I was an inconvenience to the staff and the surgeon. I paid $125 for the consult and I was not satisfied at how the surgeon responded to me. He made me feel like he wanted to be somewhere else. The receptionist did not even talk to me once. I had to approach her to let her know I was waiting for the consult.I wish I could have my money back. The price he quoted was not even reasonable. I had other consults with other doctors and none of them asked me to pay them for a consult and then try to insult me with the price he quoted. Doctor Lee needs to come down from the clouds. Thanks but no thanks!
The staff was responsive and professional. Dr Lee was amazing. He was thorough and direct in communicating his recommendations.
I am very pleased and impressed by Dr. Lee and all of his staff. Everyone has extremely helpful and professional. Sometimes when you pay for services upfront you are concerned about the attention you may recieve after you've paid. But that has not been the case with Dr. Lee's office. I have had positive interaction/attention througout the entire process and feel very comfortable referring people to his office. I am very delighted with my surgery results and I have already been passing on my recommendation to others. Thanks for everything!
The staff and surgeon were very helpful and responsive at every step of the process, from the initial consultation, to the followup appointments. I will definitely come back at some point in the future :)
I am a personal friend of Dr Lee's but had never been to see him professionally. The entire experience was great! The information I received from him and his staff was very helpful. I will be scheduling my surgery wtih Dr. Lee, I just need to work out the timining.
The doctor and staff were very friendly. I wasn't sure what to expect during the consultation, however it surpassed my expectations. The before and after" images really helped me see the result I was looking for. I also liked that I was provided different options of surgical and non surgical options. Overall, I am very pleased with my results and will definitely visit Dr. Lee and his team again!"
Dr. Lee was very straight forward and after seeing his work I knew instantly that this was the best choice. I was satisfied with my visit and am currently scheduled for April because Dr.Lee was not trying to convince me. He stated what he thought and listed to what I had to hear, I can't wait !!
I trust Dr. Lee and his judgment. I've had another surgery with him before and I am very happy with the result. Dr. Lee is very caring, thorough, and personable.
The entire staff was very nice, made me feel comfortable - Dr. Lee is well known in the community & was recommended to me by my Orthopedic Surgeon -
the receptionist wasn't very nice.
Nothing that I found exceptional about the practice.The Photoshop'ing of my face was not impressive.The 3-D imaging was fun, but useful really.The pricing is 50\% above my last quote for the same procedure by a board certified surgeon."
Dr. Lee was knowledgeable, easily explaining the details of the procedure and answering all questions...and I had many. His nurse Katie and all other staff were fantastic. I was able to schedule the appt for the procedure quickly. Was also impressed with the medical staff that attended to me at the hospital. Follow up has also been excellent. Price comparable to others.
Dr Lee was very professional, kind and answered all of my questions. Phyllis was extremely helpful and explained things so that I was sure of what to expect.
All the staff were friendly but the person that was the most attentive and went on and beyond was Phyllis this coordinator when on and beyobd I really am impressed with the help she provided me with. I needed to get a sooner appointment because of work wise and she work with me and was very communicative and patient and helpful we need more people like phyllis
Everyone is very welcoming and friendly and are very knowledgeable with the procedure. Everything about this office is comfortable and the technology used was outstanding. I trust the surgeon 100\%
The doctor and staff were very friendly and knowledgeble.
Everything from beginning to end was very professionally done. The staff were all very knowledgeable and courteous. The Dr. was very thorough and answered all the questions I had at that time.
Dr. Lee was very gentle and his staff informed me of everything that was happening or was going to happen. They went above and beyond to make me happy and comfortable throughout the two procedures I had. Dr. Lee was also very honest about what I needed to have done and not doing procedures that would not help me.Thank you all.
I was very satisfied with Dr. Lee and his staff. The setting was very comfortable which put me at ease. I am comfident that I have made the right decision to proceed with the proceedure.
I was very satisfied with all services.
Very professional at all levels -- I am definitely ready to schedule the surgery.
The office staff are freindly and unpretenscious. I thought the staff at Mary Birch were great, from the pre-op visit through the entire surgical procedure. Dr. Lee was great. His calm demeanor and confidence immediately put me at ease with my decision to have the surgery. I am very happy with the outcome!
To say Doctor Lee and his staff are great is an understatement. They were attentive, caring, professional, and I could go on and on. The hospital where my mommy make over preformed was also outstanding. There was a high level of care that went above and beyond anything that I expected. The hospital staff went out of their way to make sure that not only I was taken care of but my husband as well. I was thoroughly satisfied with the result of my liposuction and breast lift. Dr. Lee made me feel beautiful and told me I would look amazing when he was done and he was right. He is truly an artist. I honestly can't believe how different I look. After having three children I didn't think it would be possible to have my shape back but thanks to Dr. Lee I feel like my old self. And, thanks to his staff, the pre-op, surgery, and post-op were easy and effortless. I would highly recommend Dr. Lee and Changes Plastic Surgery to anyone.
I was highly satisfied with my experience!!!
Dr. Lee is a true artist. I had a face lift, breast lift, blepharoplasty and fat injections. The recovery was good and Dr. Lee is so knowledgeable, I was totally at ease. The results are marvelous. I love the work Dr. Lee did; my face looks so much younger. The surgery took 10-15 years off. My friends did not even realize I had a facelift. They just told me that I looked younger and refreshed and could not figure out why. Even my mother told me that I looked younger, but did not think I had plastic surgery. While going in for a check-up with a new doctor, she had to look twice at my age and told me how young I looked. My breast lift also made a huge difference. It looks natural and the scars are practically invisible. I am very satisfied with Dr. Lee's work and would go back for additional surgery without a second thought should I decide to do so. I highly recommend Dr. Lee as a plastic surgeon and doctor. He took good care of me and the nurses and administrative staff are also very professional and very helpful. The overall experience was fabulous and I feel and look like a million box. Thank you very much Dr. Lee.
Before and after photos. Also, I felt comfortable with his explanations and the manner in which he spoke to me. He was easy to understand and not condescending. i liked that he told me about a procedure he had done on himself.
Everyone has been cordial and competent.:}
Dr. Lee was very professional and yet personable as well.
Love the end results and the fact that Dr. Lee listened to what I wanted!
Dr. Lee was open and honest on what he believed he could do for my body by preforming this surgery. Although it did take me approx 1 week longer to get up and around on my own, I am extrememly satisfied with how I am feeling and looking since my surgery.
Everyone was friendly and informative, easy to talk to. The Dr. was very down-to-earth and I felt very confident in his ability to do the procedure to my satisfaction.
The professionalism of the staff was great. The front desk was so pleasant and nice. The doctor made me feel very comfortable.
I appreciated the kindness of the staff and Surgeon.
The doctor and the insurance coordinator worked with my insurance company to get the procedure approved by the Aetna. The doctor spoke with the insurance company medical director to explain in detail. The insurance coordinator went out of her way to make sure everything was submitted properly and she did all the follow up. Excellent service.
Dr lee listened to my concerns and addressed them. He did a beautiful job which I am pleased with
Surgeon explained things in a way that I knew he understood my particular face and skin and what the best solution would be for me to get the best results. It was obvious to me after the consultation that other surgeons I had had consultations with were suggesting things that wouldn't have turned out well for my face. Once this surgeon suggested the solution, I understood what would be best and why. He took time to explain it well.
I have great confidence in the surgeon and am impressed with his entire office and procedure.
I cannot express my gratitude toward Dr. Lee and his staff during this difficult time for me. They made a huge difference in my experience with my breast reconstruction. From the beginning everyone in his office was caring and patient with all my concerns. Dr. Lee and his staff are professional, knowledgeable and friendly. My results are amazing and I know that I received the best care. I feel very fortunate to have been referred to Dr. Lee. Thank you.
I think very highly of Dr. Gilbert. I've had a couple of friends that have had the eyelid surgery and they were very happy with the results. They looked amazing! There was still one or two questions I wish I asked Dr. Gilbert that I didn't get a chance to ask. I thought I would see him before I left my appointment, but I never did. Maybe he was running a little late for his next appointment??? So I had to tell the receptionist and Jill (COO) to tell him thank you and good-bye for me. It would've been nice to personally thank him myself and if I had a question or two I could've asked him then.
Dr. Lee is not only a skilled surgeon, but his bedside manner and responsiveness to patient's needs is excellent. I would never trust anyone else. In fact, I traveled from Los Angeles to San Diego for my surgery and subsequent appointments.
Dr. Lee was very clear in his description of the procedure. The coordinator was able to schedule the procedure in the very near future because she re-allocated appointment blocks.
the staff amd surgeon were very professional and knowledgable and kind.
I learned more from Dr. Lee than I did with all the doctor appointments I had during the previous year. He was very interested and concerned and really explained things for me. The staff is so supportive and so friendly they really make you feel at home and comfortable.
Extremely comfortable environment creating a relaxing atmosphere. Friendliness of staff and surgeon were exceptional. Overall very good experience.
Nice facility, staff and doctor
My surgeon was very informative, caring and precise with the whole breast reduction procedure. I am very satisfied with the results!
Dr. Lee is an amazingly gifted surgeon and wonderful human being. His team is a reflection of his professionalism, perfectionism and loving, caring approach to his practice. The work he has done for me is superb and I have referred him to new clients with pleasure and pride.
Dr Lee is extremely capable and a true artist. Dr Lee and his staff are professional yet very caring. I have recommended Dr Lee to my friends and family. They made me feeel so at ease durring a very scary time . The best decision I made was selecting Dr Lee to perform my breast reconstruction procedures.
Dr. Lee has a great voice that is calm and reassuring while doing surgery, as I was awake thru out the procedure.
I was satisfied but I cannot tell if the surgery was successfull until I heal.
Dr lee and his staff made me feel so comfortable throughout my experience. My breast reduction was not an easy procedure. My breasts were very large and made me feel uncomfortable. Not once did his staff make me fee uneasy or uncomfortable during office visits. His staff was very welcoming and accommodating. My general practitioner referred me to him, after her own experience with him. I am very thankful that she did. Thank you Dr. Lee!
I appreciated the 3d pictures that were prepared for me in my prep visits. I also thought my surgeon took time with me to explain what I could expect realistically. The staff was very supportive and i am thrilled with my result!
Melanie is not good with patients. She should not work directly in contact with them.
Dr. Lee was great! He did a wonderful job and was very conscientious to my needs and wants. I wouldn't go to anyone else and recommended him to others!
Dr Lee and his staff are tremendous. They listen, are professional and caring and their skills, esp Dr Lee, are unparalleled. Dr Lee has performed two surgeries with outstanding results enabling me to feel whole again and Katie a did a great job with the tattooing procedures. I have recommended the office to everyone I know and should I opt for cosmetic surgery/procedures in the future, I will be back !!Thank you !
Dr. Lee is amazing, so are all his staff. Melanie my patient co-ordinator and the nurses and all staff are also amazing. The surgical facilty is also excellent as well as all staff.The best part, MY RESULTS, MOST EXCELLENT, EXCEEDED my expectations. Dr. Lee is a very competent, skilled and professional surgeon. I would recommend him to anyone seeking surgery.I can not thank Dr. Lee enough, he is an artist!! I would not ever bother to seek out another plastic surgeon, Dr. Lee is my first choice.Thank you Dr. Lee!!
I was so impressed that Dr Lee thought out of the box" and offered me office surgery to replace my implant. I had another great experience at Changes!"
Dr. Lee's team staff did a great job in creating an atmosphere of making me feel comfortable about the surgery, in that everything was going to turn beautifully. And of course I like the results. Thats the most important aspect.I like that Dr. Lee takes his time and is attentive to what I was wanted to achieve, he's a perfectionist. I was highly satisfied with that. Also after the surgery a month or so. He recommend some other fine details that could be addressed later.
I felt that Dr. Lee really cared about my desires and outcome.
I was defiantly highly satisfied with the experience. As far as the results I am satisfied, but may have some small additional work to do. This is something Dr. Lee did inform me of! I am so very happy I went to Dr. Lee!!! Everyone was amazing, & I know I went to the best doctor around!
Everyone was very professional, friendly and efficient
From the very beginning I felt comfortable with Dr. Lee and his staff. They were all very friendly and listened to me when I had questions or concerns. My results were fantastic, look very natural and proportionate to my body!
Dr. Lee is extremely competent and I believe he will help make the right decisions when it's time to move forward.
The surgeon is truly an artist. The results are FANTASTIC! I get comments that I look rested, had a great vacation, etc. The price was wonderful. Phyllis went to bat for me and I couldn't be happier. I felt cared for by everyone in the practice. I also had another procedure (breast reconstruction) a few days after this procedure. This was also very successful. I'm so pleased with Dr. Lee's work. He is an artist!
Everything was just perfect from start to finish. I have already recommendedDr. Lee to one of my friends for a face lift.
We found the office to be organized, clean, efficient and very nice. Dr. Lee was also extremely nice and accomodating. However, my husbands surgery on his eyes did not turn out very well at all. His eyes look terrible now and we wish we had not done it. We met with Dr. Lee and know we have to wait 6 months to see if anything further can be done. We have expressed our dissatisfaction with the outcome to him, although I am afraid to say anyting too strong about the outcome in front of my husband as he has to live with the results and I don't want him to be even more upset. I actually try and encourage him that it does not look too bad to make him feel better. But, it makes me so sad to look at his eyes now as they truly look terrible. Friends and family do not say anything directly to my husband about the results, but all tell me how bad he looks-very unnatural-and he has a thick red roll" under his eyes. It is really upsetting. I am writing this to you, as you asked. But, again, I do not say this to my husband as I don't want him to feel even worse. We really regret doing the eye surgery with Dr. Lee."
Dr. Lee really listened to what I had to say about my surgery. I feel like he took everything I said and made it happen and then made it even better. If I were to close my eyes and visualize what I wanted the outcome to be from my surgery, that is exactly what I got. He interpreted all of my needs and wants, added his expertise and created a masterpiece. He is extremely knowledgeable and is able to take that and make you feel at ease about your surgery. I am also extremely pleased with how well he met my standard of wanting a natural look. I get compliments all of the time. People always say if they didn't know me, they would have never had known I had a breast augmentation and to me, that is the best compliment I could ever receive. Thanks Dr. Lee!
Trusting your MD is so important for elective surgery. Dr Lee explained his recommendations for the procedure and followed through to the smallest detail. He took every precaution available to ensure a successful surgery and outcome. He has gained my trust (and my husbands as well). Dr. Lee is a pro and knows what he is doing.
Everyone at Dr. Lee's office was extremely helpful, friendly and courteous. Dr. Lee himself explained everything in detail, was thoughtful and extremely supportive.
felt important and Surgeon cares, excellent references
Dr. Lee's professional and respectful care, honesty, time, patience, great energy, passion and perfection in his profession, not only hearing but listening and understanding, appreciation and desire to help his patient,..... I'm greatful to have had a wonderful surgical experience through Dr. Lee and his staff.
Dr. Lee is highly knowledgeable and attentive. Also very detailed in his practice. Staff is great too. My needs were always met.
Gilbert Lee is a great doctor and person.
Everyone in the office was friendly and non-pretenscious. When I met Dr. Lee, he immediately made me feel at ease with his casual and kind demeanor.
I felt extremly comfortable with the entire experience. Dr.Lee was very kind and answered all my questions in detail. At no time was I ever made to feel uncomfortabe for asking questions. I don't think I have ever felt more relaxed going in to a surgery! The entire staff was great! I will absolutly refer friends, family, and clients to Dr.Lee! I will also go back in the future!
Overall a great experience
Everyone at Sharp and Dr. Lee's staff went above and beyond to make sure I was happy and comfortable throughout my experience. I was thoroughly prepared beforehand, and closely monitered afterwards. When an opening in Dr. Lee's schedule came up, I was able to move my surgery date forward. Aside from the issue with the loud nurses post-op, the only other complaint I have was that I waited in my pre-op room an hour longer than i anticipated, and nobody came to let us know what was going on.
Everyone treated my questions and fears with such kindness and professionalism. I never felt too embarrassed to ask anything. The work was simply amazing. I have the BEST breastlift. My incisions are minimal and everything is perfectly symetrical. Dr. Lee is a wonderful and caring surgeon with a very special talent for creating exactly what I asked for. I had this Procedure a little over a year ago along with a laser facial treatment. The breast reduction was more intrusive and I literally recovered from both absolutely effortlessly. The experience was positive and I would recommend Dr. Lee and his staff to anyone. I wish every doctor and office was as thorough and wonderful!
Dr. Lee is an artist as well as a fine surgeon. He has a way of putting one at ease from the beginning of the process to the end. I have recommended him to several people and will continue to do so, my experience with him as a surgeon was better than I could have ever hoped for.
Dr. Lee is highly objective and he truly tries to understand exactly what you, the patient, desires so he can manifest that. His eye for subtle detail is amazing and his technique for fillers and botox is extremly impressive. He never oversells with bravado but instead listens and then explains what is reality based and what is not. Finally, it is his professioonal yet kind manner that attracts patients to him and creates a great chemistry at his office.
The results from my surgery are even better than I originally expected. More importantly, the care and attention that Dr. Lee and his staff provided both before and after the surgery was outstanding and far exceeded all reasonable expectations.
The office staff made me feel like I was important and opened to here my concerns and questions! Dr. Lee's staff are very professional and friendly!
Dr. Lee did my breast augmentation 9 years ago. I was thinking about changing the implants for a smaller size. After having A consultation with another doctor (because the wait for dr.lee was a month and a half), i decided to wait for my doctor and was glad I did. He offered me honest advice and based on that I decided to wait on any procedures at this time. But if I do, I will go back to him for sure!
For the last 15 year s of my life, I have hated the way I look when I see myself (profile) in the mirror. Dr. Lee showed me the changes he could help me achive through the breast reduction surgery. What I need to do before the date was explained cleary. What to anticipate post surgery was also very clear. I have been to the office twice and each time, the staff has been very accomodating and proffesional. Timing of the procedure was crucial and the office had this in mind and scheduled my surgery. This Doctor is very highly recommended for his cutting edge technological know how and I am glad to be his patient.
Dr Lee is very attentive, his staff is great.. Over all is great in his field and I recommend him all the time.
We don't have a single negative thing to say, most especially appreciate your sensitivity and genuine care for my husband and me after such a tramatic diagnosis (breast cancer). Thank you for everything.
Dr. Lee is excellent at what he does. He was very upfront about my surgery and concerns he had. He allowed me to make the decision as to the route I wanted to take. the surgery was a success. I am very pleased at what he was able to do with the condition of my abdomen., with all the scars. I wouldn't hesitate to do it again. The staff is very respectful and knowledgeable.
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