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Provider Scorecard

participant since 09/09/2020

Heather Schwantes, APRN, CNM

94.8% Patient Satisfaction based on 34 ratings

Scroll down to read and filter verified real patient reviews for Heather Schwantes, APRN, CNM . You can also learn more, see locations, or contact Heather Schwantes right here at RealPatientRatings®.

4.74
Based on 34 ratings
5 stars (28)
82.4%
4 stars (5)
14.7%
3 stars (0)
0.0%
2 stars (0)
0.0%
1 star (1)
2.9%
About, locations & contact info

About Heather Schwantes:

Special Interests

  • Individualized care and support for women throughout pregnancy, childbirth, and postpartum
  • Teaching childbirth and breastfeeding education
  • Education and empowerment for adolescent women regarding gynecological health, wellness, and contraception

Background

Heather is a Cincinnati area native and currently resides in Loveland, Ohio with her two sons. In her free time, she enjoys weekend getaways to explore new places, live music, kayaking, and hiking in the woods.

Education and Certification

  • Undergraduate degree: The Ohio State University, 1995
  • Bachelor of Science in Nursing: Northern Kentucky University, 2012
  • Master of Science in Nursing: Frontier Nursing University, 2018
  • Certified Nurse Midwife
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Heather Schwantes, APRN, CNM Reviews (6)

Obstetrical Appointment (routine)

Midwife Heather was great. She took time to listen to me and made me feel she truly cared about how I was feeling and if I had concerns made sure to address them.

Obstetrical Appointment (routine)

She addressed all the necessary item and was very in depth.

Obstetrical Appointment (routine)

Very personable and educated on my file and all the details I needed to know at this pregnancy check up.

Obstetrical Appointment (routine)

Heather was extremely patient and thorough, answering any questions or concerns I may have had.

Ultrasound

Obstetrical Appointment (routine)

This was probably my worst experience at this practice - not on par with what I have come to expect. I was asked to sign consent to deliver which would be fine, except the document contained acknowledgement that I had discussed things with my provider that were not actually discussed. The midwife offered to let me take it home but that didn't solve the problem of having not discussed things in the document. I expressed concern about postpartum depression and the midwife made me feel pressured to go back on antidepressants at 38 weeks despite me telling her I had weaned off intentionally for this pregnancy and am working with a psychiatrist who is monitoring me. I also felt pressured to schedule an induction. After she clarified that it was for scheduling purposes it made more sense, but the way she initially presented it made it sound like something I needed to do even though I have previously stated I don't want to be induced if possible. I was also confused and upset by her reaction to not finding a heartbeat and saying movement was "odd." She was not communicative to me in what was going on and the ultrasound tech was also confused by why I was there. Finally, I was let to go home and then called a day and a half later to be told that there was a problem with my ultrasound. 1) The time it took to get back to me bothers me - she should have called same day or within 24 hrs at least. 2) She left a message saying there was a problem at 3:55 PM and to call back by 4:30. When I called back at 4:15 I couldn't get through to anyone. When I finally got through at 4:25, I was told that she had already left for the day and the nurse had to scramble to figure out what was going on and what to tell me. The entire experience was anxiety-inducing and very frustrating. I know she was just doing her job but at various times I felt pressured, scared, upset, and anxious - all things I'm not used to feeling during or after my appointments. I would honestly prefer not to see this midwife again.