Scheduling a telehealth appointment was fast and easy. Also I was able to communicate with my doctor clearly and get all of the information I need without having to drive to Asheville.
Dr. McCarthur was warm, easy to talk to, very informative, and listened patiently as we talked through my medical history and options for care going forward.I never felt rushed or hurried during my appointment.
Dr. Mcarthur addressed all my concerns, answered all my many questions and was incredibly kind.
Staff are very courteous, I was taken back right at my appointment time, all questions were answered and I felt my health and standard of care are valued.
She was kind compassionate and thorough. Took out extra time to explain my ultrasound.
Everyone was kind and professional, the visit was calm and my wait was minimal.
Dr. was very approachable yet professional - helped to resolve my issue with care
Dr. McArthur is an excellent physician. She takes time to listen and truly cares about not only the physical well being of her patients, but also the mental well being. Physicians like her are a true rarity.
I felt like Dr. McArthur and the rest of the staff were all very kind and attentive. I felt like I was being listened to and understood. Dr. McArthur has such a comforting & calm voice, it makes me feel safe. She has so much knowledge and wisdom that shows in her work. Also, she always remembers me even if it's been a year or more since I've seen her. Dr. McArthur even remembers details about me and my life that I told her about in previous appointments. She is my favorite doctor I've ever had.
The doctor listened and worked with me to make a treatment plan that makes sense for me.
I actually couldn't get the video chat going (never found the link that was suppose to have been sent) so we just spoke on the phone- Doctor McArthur was excellent, thorough, and warm (great 'bedside' manner) and put me at ease right away.
The Doctor always takes time to listen.
Dr. Mcarthur and her staff are so kind. She makes an awkward exam not so terrible. She actually stops what she is doing to listen to my questions and answers them until I am fully informed.
This was my first appointment with Dr. McArthur, and it was great. She thoroughly answered all of my questions and offered helpful suggestions. I left feeling as if I had been listened to and respected.
All staff are friendly and professional. I was checking out 25 minutes after my appointment time, yet did not feel rushed in any way. Though I had no particular issues or concerns, I was given plenty of opportunity to bring them up and have them addressed. I feel well taken care of by Dr. McArthur and the staff at Laurel OB-GYN.
Service was efficient, friendly and competent.
Doctor McArthur was very helpful and kind and made sure I felt comfortable.
Dr. McArthur is also amazing. Not only is the experience always professional, but she also always finds a way to personalize my visit.
The staff is friendly and patient. They answered all my questions