Dr. Tower was very patient to listen and understand what I wanted to get done. She is a great listener and is not like other doctors that is and out of offices. She takes her time to hear all your concerns. She explains what will be the outcome or what would be more beneficial for the patient. My results they were more then what I expected!
Everything was great. I was nervous but everyone was great
It took me about two years to find the perfect surgeon that specializes in tummy tucks. My main concern was belly button and scar placement.. I came across doctor towers work and followed through to learn more about her and her work & after a couple months I scheduled a consultation with her! And once meeting her and knowing how insanely gorgeous and talented she is. She explained everything I needed to know in regards to my tummy tuck procedure. I was happy and felt very comfortable that I booked my date that same day. And now I’m a couple months after my tuck & I feel really good she did such an amazing job I’m freaking in love with my belly button :) I highly recommend Dr tower! I have family that will be visiting her for a consultation soon! Thank you Dr tower you are a bad ass surgeon :)
It seems to me as though the staff enjoys their job..they truly care about the patient..I love Dr. Tower..she is an angel, and a skilled surgeon, and artist...I also love Dr. Distori..I hope he becomes a full time staff member at your practice..!! Dedication to excellence and caring, and service...
All my questions were answered and explained. Staff is very helpful and great team. I feel more confident on myself.
Didn’t expect all that came with recovery. Body taking much longer to recover than expected. Was told pain would be fairly minimal and that I didn’t need experel (I should have got it).
Sofia is so in tune to my skin type and what will work best. Very knowledable my face glows! my skin looks healthier, tighter and my pores are smaller. a lot of people notice the change in my appearance within a few day of getting the treatment.
Sofia is very much so knowledgeable and friendly. My first visit for laser hair removal I was a bit scared. Sofia was very upfront about what to expect and what not to do. During the actual sessions she's always making sure i'am Comfortable and safe. Overall I have no complains and I will be recommending people to this place.
Results were amazing, felt really comfortable overall experience was excellent. Instant results.
Found nothing wrong with my whole experience Breasts look much better.
Dr Tower is a true professional. Highly skilled and very meticulous with her surgical skills. Very honest. I have more confidence and very happy with my body
Dr. Irene Tower is a highly skilled, professional, and caring surgeon. I was recommended to her by one of my staff members. Upon arriving at the office, the decor is clean and the staff is friendly. I had to wait only 5 minutes for my initial consultation. I met with Debbie who is so professional, sweet, understanding, caring, and does not pressure you. After meeting with Dr. Tower I knew she was capable to fix my bad breast augmentation from a different surgeon. I knew by her knowledge and how she was in the room that I was ready to have surgery again. I booked my appointment within one month. I had a total revision of my breast lift and replace of implants to silicone. She also did vaser lipo on my abdomen. After being so insecure of a bad job one year previously, she completely changed my life. My scars have healed so beautiful. My abdomen shows an instant 6-pack. She is quality right here in our own Inland Empire. Every follow up visit has been incredible. She truly is the best surgeon and I am so blessed to have met her. She has changed my life and once again I feel beautiful and confident to be my best version of myself. Dr. Tower you are the best asset to that office and I will continue to promote you because of your skills. You are amazing.
Everything went perfect. The staff, Dr. Haiavy, Dr. Hana, everyone was so friendly and informative and I was put at ease prior to surgery. Your anesthesiologist is AMAZING, I can’t stress that enough. I had some worries about a pre-existing heart murmur, he explained my condition to me better than my cardiologist did. He made me feel so at ease and confident putting my life in his hands. And of course Dr. Haiavy did a fantastic job. The results have far exceeded my expectations. The surgical center was the same quality as a hospital. I knew I was in great hands.
All staff members were very helpful and friendly. Love the 2 Doctors that did my procedures Dr. Haivey and Dr. Hanna. Explained the procedures throughly.
Got my procedure free do to a raffle drawling and the staff still treated me like I was a paying customer.
Marlene is very personable and knowledgeable Clear complexion
Dr Tower is wonderful. She listens and truly cares about my needs and concerns. She made a change to the surgical procedure late in the pre-op processing, since she understood I was concerned about the outcome of the procedure I initially chose.Dr Tower is also a perfectionist, which gives me a great feeling of comfort when I am choosing elective cosmetic surgery! Clothes fit better and I no longer have underarm skin irritation.
My friends and family members and myself have had 8 different surgeries here and it is Absolutely Amazing Every time !!! Am able to do everyday activities now and with Zero Pain !!!
Me. SARA is excellent in her work and keeping me informed of status of completion. Thanks!
Got the exact outcome I hoped for. As always, work was perfect without any problems
The staff is very nice and helpful with any questions or concerns I had. I like that Dr. Tower gave me options for my procedure and put out her best opinion. Dr. Tower did a great job and I am very happy with her work! I would highly recommend her to my family and friends. I feel more confident with my procedure and am very happy with the results.
I am absolutely in love with my new arms! I am so happy with Dr. Tower and the staff at the surgery center. I will be back next year for my next procedure!! Hands down it was the surgical nurse, Mylene. She was so sweet and so patient with me. I tend to come out of anesthesia kind of rough but she stayed with me and kept me medicated and calm throughout. She is a definite asset to the surgical team and I truly hope she is there when I have my next procedure!!
Dr tower & staff were extremely Personable. Very friendly and organized
Second time getting Botox and I was not satisfied with the results. Nothing to do with your procedure, it looks like I needed more injections than last visit.
I love Dr. Tower she’s so down to earth and explains things in detail. She provides you with her highly experienced recommendations and just makes you feel so comfortable throughout the entire experience. I can’t wait to have th next procedure done by her. The recover was so easy
It was a great experience all around and results were great Just feel good about my appearance
The doctor was highly skilled and informative of the procedure, recommendations and follow-up care.
Sophia was great, she answered all my questions, gave me suggestions and I love my results Completely too away the fine lines I had in my face and wrinkles
Expected more in result. Wish I had idea how many sessions I might typically need for result sought so I could have planned better
I had a lot of bruising I know that's normal but I'm very satisfied with the outcome
Great service, skilled, fast, and great results. Sophia's a rockstar! No more lines and less discoloration
I went in the 1st time for 30 units of Botox that was suggested. After 1 week I had a bit of unevenness in Botox in my eyebrow area. Sophie fixed it with ease, and I was out the door in 10 minutes. The staff is always friendly and willing to help. Perfect results for a 48 year old. No lines on my Glabella or forehead.
I really liked Dr Tower and the results of my Botox treatment. And I appreciate the location in Victorville, since it is local for me. However, the office doesn't feel right for cosmetic procedures. Someone was eating really strong smelling Chinese food on their lunch next to the procedure room and it smelled awful. That just seemed unprofessional and uncleanly to me.
I really like Sophia she's very sweet and good at her job.
From the initial apt. To post-ops, I felt like their only pt.! Very personal, all staff sooo involved with my pre and post op status! Had numbers of surgeon, fellows... answered by whoever u text immediately!I wasvunique in that I had reaction to adhesive and all drs. Responded and took care of me quickly.I wouldn't go anywhere else with the perfection and attention I received during all stages of my experience!!! I wanted to look less post- menopause wirh my increasing breast size. I did NOT want chin rests, but wanted Perkier breasts. I ended with smaller, lifted, age-appropriate breasts. Dr. Haiavy and staff all listened to my personal needs, as I'm sure they will with everybody !!!
The staff was incredible and made me feel at ease and calmed my nerves, answered all the questions..my results are amazing and the post up visits continue to help me My confidence skyrocketed, I could fit in my old clothing and I feel with more energy to excercise and eat healthy
Costumer service was amazing, my rhinoplasty was everything I wanted he helped me breath again and removed my bump . My side profile looks beautiful!
Marlene is very talented, she made me feel at ease with the procedure by sharing her experience and even the fact that she is an artist who loves to paint made me feel like she would have a better understanding of the colors to use for microblading. I am so happy with the results and have been telling people about her and referring her! One of my friends almost backed out of her treatment but I put her at ease letting her know Marlene is the best! She is happy with her procedure too No more needing to apply brow makeup!! HUGE!
Sophia is great, have had such great results, awesome service and very professional. I'm such a loyal customer that will return for next appt when Sophia returns from maternity leave in November. I always request a natural lift, fresh look, and results are always on the money.
The procedure was quick and she was responsive to my wants and needs I look refreshed
Impressed by the continued service I receive by Sophia. Feeling refreshed
Sophia was AMAZING! She made this experience for me so easy and comfortable, since I was a little nervous at the beginning. She is kind, professional, and personasble. I am going to be coming back because of Sophia!
Her professionalism and expertise are outstanding. People skills beyond exceptional.
i went in for a follow-up and I was very nervous, but the whole staff turned this in to a wonderful exoerience.
The lines between my eyebrows are starting to fade. I was only dissatisfied with how long after my scheduled appointment time I had to wait. The rest of the experience with Dr. Tower was great.
I had a great experience, the aesthetician explained the entire procedure to me before starting, she constantly asked if I was in pain and what she could do to help. My procedure was pain free The cleanliness and explanation of the procedure.
My doctor was very knowledgeable and patient with explaining the procedure and possible results came. I was quite unsure whether or not I would be having the procedure done but I am extremely satisfied with my results
Because of the care and the attitude of the staff.
Like the surgeon she was nice and made me feel comfortable and saw her work and like what I saw Feel more confident
She was wonderful and knowledgeable and gave me exactly what I wanted The forehead lines aren't apparent anymore after receiving botox
Everyone was very nice. My procedures were well explained and painless The results are amazing!
Dr. Haiavy was so calming and attentive during the procedure and made me feel very comfortable. He has so much knowledge of the treatment, materials, and recovery. I was very pleased with my experience and would not go to any other cosmetic surgeon for any work. The results were exactly what I wanted.
Very professional and 5 star service. The results are natural and youthful looking. No pain.
Very professional, friendly and knowledgeable staff Improved appearance
The moment I walk in I am satisfied. I am greeted by a friendly receptionist. The music that is on in the waiting room is always great. I did not have to wait long for Sophia to see me. Sophia always greets me with her huge beautiful smile. Sophia always takes her time to answer all my questions.
Great doctor and I love his work and I would go back again
The staff was very friendly. The doctors were very kind and made me feel comfortable. I am very pleased with the results.
My entire experience was beyond amazing! All the staff, Dr. Haiavy and Dr. Floren made the entire experience very welcoming and comfortable. I was very informed, all my questions were thoroughly answered and I felt absolutely prepared for surgery and what to expect afterwards. Thank you for the amazing results, I am so happy with the entire experience and final result. THANK YOU!
Highly satisfied will continue to go
I also received Rhinoplasty and I am amazed that I can breath so good. Very happy with the out come of both surgeries. The anesthesia provider made me feel very comfortable and confident that I was going to be okay. That was a big deal to me. After surgery I had no problems getting a hold of the doctor when I had any concerns. Having surgery was a big decision and I am so thankful that I have 10 years off my face and very glad I had the C02. It made a big difference.
The rooms seemed dirty and dusty. I waited for a LONG time (almost an hour) in the examination room only to be told that they were experiencing high volume in patients and that unless I had any pressing questions I didn't have to wait. I wouldn't have taken time off work if I had known this.
I was highly satisfied with my experience because the whole staff was very friendly and welcoming. And I love my results from my breast augmentation! Very happy the way they came out. Dr Tower is a great surgeon!
Yes, had scar removal laser session and looking forward to hearing back regarding breast reduction surgery if approved by insurance.
Always satisfied with my experience. Sophia is great. Filling those wrinkles.
The office staff was amazing, Dr Florin was wonderful to work with before and free my procedure. Very friendly, supportive and informative!! Dr Florin really listened and patiently addressed all my concerns, questions etc.
The surgical nurse that prepared me for surgery and the anesthesiologist were not warm or friendly. Two male nurses in the room had their backs to me while talking to one another; rather than communicating to me to prepare for surgery. The surgical staff did not make me feel comfortable before or after surgery. Dr. Tower was excellent in every way, and I have nothing but good things to say about her. And the office staff was excellent too; and always warm and friendly.
The personal attention and compassion shown to me by Sofia There seems to be less noticeable dark hair.
friendly and made me feel comfortable feeling confident
I was treated wonderfully by the doctor, nurses and all the staff. They addressed my concerns before surgery and made me feel very safe and comfortable with doing my procedure as I have never done any cosmetic surgery before. The aftercare was also great. I was called by staff for the first few days to make sure I was ok. I would definitely recommend this office to all of my friends. I feel much more confident with my appearance.
I have had follow up procedures and the staff is great especially Liz and [provider] is fab.....
No bruising with fillers and the placement of my Botox was the best. I'm so glad to have found such a skilled Dr. for these procedures!
Sofia was truly AMAZING! She was professional yet personable, kind, and gentle. She made this experience so easy for me to achieve what I was looking for. I have referred everyone I know to go to Sophia because of her service. How quickly it worked and didn't hurt.
Dr Tower and staff were very professional and highly skilled. I had a super fast recovery and could not be happier with the overall results. Thank you dr Tower for being awesome!
I was happy it was pain free and a good start to my hopeful results.
I liked Marlene very much and thought she was very professional. She explained things very well and took her time with the procedure. As I stated before, I have a small scar in my right eyebrow, but I'm hoping we can improve this in my follow up appointment.
Sophia understood exactly what I needed and did exactly what I wanted. She really great. It works! It was no pain.
I expected a different result.
I love coming to the rancho location everyone is amazing and always satisfied with there work! I look younger !
Dr.towers was friendly and informative. She made me feel comfortable It was exactly what I expected
The staff is very professional and Dr. Tower is very nice and helpful. So far I am happy with my results. No side effects and I see results. My glabellar between by brows is less noticeable but still looks natural and doesn't have that "did you just get botox" look.
This was my first injectables event. Nicely done.
Everyone is extremely professional and extremely nice. Dr. Haivy and Dr. Florin the best and I am so glad I had them do my surgery. I am so satisfied with everyone and everything.
Friendly, family oriented, compassionate love this place? Removed some of my forehead wrinkles
It was my first time getting Botox and fillers. I was a little nervous at first considering I really don't care too much for needles but I was surprised at how relaxed I was during it all. It went so well and there wasn't any pain like I had expected. I already made another appointment in 3 months. I had Botox done for the first time ever. The lines on my forehead were very deep and it was almost the next day they were hardly noticeable. I was pretty amazed!
They made me feel super comfortable with every, explained everything really well .. I feel better about myself
Marlene did a terrific job.... I wanted a new shape on my eyebrows and she did a perfect job of knowing what I wanted and how to get my desired look.... highly recommend her!!!! Outside of my experience with my appointment..... when I made my appointment, the gal was very nice... the office is clean and nicely decorated....
Dr. Harvey and dr. Tower are outstanding the office staff was in touch and treated me with tender loving care I could not be more satisfied and have already referred over and over again
Everyone is very professional and very nice and friendly.
Hate shots. Not as painful as I thought. Sophia was gentle and great. She explained what I would feel. No surprises! The "11" between my eye brows is almost gone.
Dr Tower and Dr Hana were amazing. I never imagined I would have such incredible results. Dr Tower is the most skilled surgeon I've ever dealt with. So happy with my new body. I recommend her to everyone I know seeking cosmetic surgery. I will always go to her for any future procedures. Having my new tummy and breasts , along with my thinner frame (due to the gastric sleeve Dr Tower all so did for me ) has completely changed my life. I feel like my old self again. I'm healthier because of it as well. I have so much energy and confidence now. Bathing suit shopping is fun again:) I will be forever grateful that I found this wonderful facility with the most talented Drs . Life is beautiful again!!!!
The lines around my mouth are gone and it looks totally natural
Over all staff is GREAT and overall building and room super clean as well supplies and tools use. Progress looks very good day after treatmeant
Dr Towers is amazing. Always takes time to make sure that everything is perfect.
Lips look great! Always friendly staff and procedure went quite smoothly!
She was so thorough and informative
Sophia is the most professional and friendly nurse and the best office everyone is friendly and assist with smile
Sophia is always so friendly and get's me in and out as fast as possible.
i was interested in microblading, Marlene made me feel comfortable and confident in her abilities. I scheduled the procedure and it went well. She recommended the pain block, which I am glad I accepted. The procedure was comfortable, quick and well done. I am so happy with the results and would recommend her to friends.
Always so friendly and accommodating. Sophia always explains what she is doing and how she is going to do it. No pain ever, results are always great! The frown lines are softened and in some areas completely gone.
Very satisified with the facility and staff. All very friendly and facility is very clean. Would highly recommend.
The staff are always pleasant and helpful. I feel very comfortable there. The Botox erases the deep frown lines I've acquired over the years. No one ever guesses my age correctly now.
Yes, Sophia was pleasant, experienced and just a business professional in every aspect from beginning to end.. Truly an asset to Inland cosmetic surgery !
Marlene is great. This is my third peel. Has not produced desired result
The staff was great the only thing I noticed that the day of my surgery my nurse DID NOT put gloves on while staring my IV and that made me think what else were they not being safe about?
Great interactive experience. Sophia ensured that I was comfortable throughout treatments and was inquisitive about previous results and my preferences in order to ensure my continued satisfaction.
I really like Sophia's approach; and I trust her opinion when it comes to cosmetic injections My results are very natural looking which is what I want. I also look refreshed and younger.
Sophia was Very professional, personable; highly knowledgeable. Have helpful suggestions on procedure and it's outcome.
It's been only 2 treatments, so idont see a wow results yet .. Hopefully soon. First session was better than second one
Sophia is very detailed oriented and is committed to making her clients feel and look their best!!
I have seen great results. I have had 2 treatments in the past 2 months and I am very satisfied after my first treatment I didn't start to see results until the 6th week which was when I went to my 2nd treatment a couple of weeks after my 2nd treatment I have seen a drastic change to my chin. I haven't had to shave in a week the hair is growing back very slowly and no so much coarse anymore. What makes it even better is I'm not embarrassed for my man to grab my chin when kiss. I have waited a long time to feel this way. I've gained back confindence that was lost do to my chin hair. I'm truly happy with my results. Can't wait to receive more treatment and see much greater results to come! Single best thing was Sophia making me feel comfortable. I didn't feel embarrassed to discuss my chin hair with her. I highly recommend her!
Sophia was very professional and so polite. She was excellent with her care while I was getting my laser done. Being patient with me when I needed to take a break. She is highly recommended. Results are taking time but Sophia stated I would need a few sessions to start seeing major results.
Because I think I went in with unrealistic expectations with some picture perfect new skin I was expecting. But in all reality, my pores came back and my skin seemed to return to its original overall texture, my sun spots went away so that was nice :)
Dr. Haiavy and his staff are beyond amazing! I have had 3 procedures by Dr. Haiavy and would only return to him should I need another.
Sophia Moaleji is very good at what she does and understands my needs :). Great Customer Service. Very inviting office and clean.
Sophia is amazing! She is very educating and she takes her time explaining procedure with expected outcome. I will be seeing her again
Sophia is so professional and puts my nerves completely at ease. The procedure seems to be working.
It was my first time receiving Botox and was naturally nervous. I felt very comfortable and in a professional setting right away.
Dr. Jacob and staff were all very friendly and made me feel very comfortable. Excellent service!? My forehead looks amazing! My face looks very refreshed
Happy with service and outcome, all of the experience was great
Nurse was pleasant and knowledgeable, great job
Having chosen to have such a scary procedure done, at least scary to me, I was put at ease by the staff from the beginning of the process throughout the each recheck appointment. Dr. Haiavy was always listening to what I had to say, always understanding of my fears and expectations, always truthful about what to expect and most important to me, very compassionate during our conversations prior to and after surgery. I am very happy to recommend Dr. Haiavy and his team to others. They are professional, knowledgeable and just really good people! The recovery was much easier than I expected! So happy about that!
Sophia is highly knowledgeable about Botox etc. she is very professional. I feel better about my skin.
Sophia offered real, honest consult and advice. She was both professional and relatable.
I was very satisfied with my lip augmentation
I have eyebrows again finally after about 15 years. I love coming here customer service is always awesome. I always feel better everyone I leave. I recommend their services to everyone I know.
Sofia explained everything and made me feel comfortable. Painless and worth the money.
The cleanliness and professionalism of the facility and staff was top notch! Dr Tower was amazing and made me feel like I was the one in charge of my body. My surgery nurse was so friendly and made me feel so comfortable and relaxed.
yes, however after 2 weeks my lips returned to normal size
left in office and not told dr not coming back. Had to look for staff.
Good, friendly and professional service made it a pleasant experience.
yes I was very pleased I Did not have any swelling or bruising we used a different filler and I liked it better. looked very natural
My tummy tuck's pigmentation is fading away with my first laser treatment. Sophia is very professional and follow up with me after the laser treatments which I appreciate her dedication and caring for her patients.
I’m very satisfied with Dr. Tower because she’s very knowledgeable on what she does, she answered all my questions and made me feel that I can trust her. She has hands like angel’s hands so soft and so gentle on the body; I didn’t even feel when she pulled the stiches out. She responded very fast on any question my husband had during my recovery (via text). My recovery was very fast, praise God! And thanks to Dr Tower. Based on my experience the gentleness of a doctor can make a big difference on the recuperation. My husband and I are very happy with the results, we have been bragging about it to our friends and family. My friend [name] decided to get some procedures done with Dr Tower based on our recommendations and she can see the results, she’s very pleased on how I look know. Everyone in the office is very friendly except the receptionist; on my 2nd visit I signed up on the board that they have for people with appointments. About 15 minutes after my arrival, I heard someone asked “ is [name] here?” The receptionist responded: “No she’s not, she’ll probably not show up; she didn’t look like she can come back”. She felt very embarrassed when I said “I’m here”. Her comment made me feel unwelcome, rejected, unwanted, unvalued, like I was unable to afford been there. I decided to forgive her and washed away all what I was feeling; I’m very happy I did but I hope that this can be corrected because I’m sure I’m not the only one that had bad experience with the receptionist. Thank you Dr Tower
Sophia is such a nice person and my laser hair treatment works. My hairs are pretty much gone on my chin and I am happy about that. I would recomend Inland Cosmetic because they were very helpful, detailed about the treatment and no rush to sign you up when I went to consoltation. The staff is very nice and helpful as well.
Sophia is incredibly professional makes me feel very comfortable and answers any questions or concerns I have. Amazing nurse Very happy with outcome
Sophia was very friendly, knowledgeable and professional. The office was clean and relaxing. The procedure only took a few minutes.
I Was highly satisfied with Dr. Haivay's surgical skills. He listened to my concerns and he gave me a beautiful tummy. Staff was competent, and were attentive. I now have positive self esteemand am comfortable wearing my clothes. My husband is very satisfied which has aided in our relationship.
From the first time I met Doctor Tower I was very comfortable. I found the fact that she is also a mom very comforting, she knew exactly what I was looking for from a breast lift surgery. She listen to exactly everything I had to say and she gave me some input on what she thought I would be happy with, couldn't have asked for a better surgeon I would recommend Dr. Tower to everyone. I was also very happy with the staff and the cleanliness of the office and surgery room.
quick and painless. very nice apt all was explained to me
Wrinkles were softened. The little hole in the bruise concerned me
Specially with the professionalism of the Dr. Haiavi.
I was called back for my procedure quickly. Sarah was very friendly, like always. She addressed some concerns that I had from my previous visit.
The staff was informative and very friendly. The price was very reasonable for the services provided. Clean office.
Being a patient of Dr. Tower was very comforting. Dr. Tower answered any questions or concerns.. I am truly greatful for her art of the body.. the staff at Inland Cosmetic are on top of their game very professional.. beautiful ladies thank you ..
I had my surgery in September of 2016, and since then have noticed what feels like a saline implant valve underneath my areola, when that shouldn't be the case, since the Dr's office ordered silicone implants for me. My number one reason for having a breast augment revision surgery, was to exchange my old saline implants for silicone. This is my only post surgery concern. Thanks, and have a good day!!
The office is attractive and the staff is great! The office location is hard to find and I did wait almost an hour for appointment
All the staff were very kind, supportive and helpful. I like my doctor very much!
I felt comfortable great bedsideanner. I had Botox done at the Eastvale location with Dr. Tower. The entire staff and doctor take time and listen .. I love them
The staff were very respectful, friendly, & professional. My permanent makeup turned out so fabulous, I've gotten lots of compliments
Very knowledgeable and experienced. looks great
Startingvwith Dr Haiany the attention and care was exceptional. the staff was attentive to my needs and concerns.
The receptionist was very patient & flexible about scheduling my appointment & was friendly as well. Sara was very informative, professional, & made the experience as comfortable as possible. I don't have to shave as much & the skin looks better.
Marlene is super professional, a great listener and pays a great deal of attentions to clients needs in order to achieve desired outcomes.
The results were just what I had hoped for, even better. Very professional and friendly staff! Sara answered all of my questions and made me feel 100% comfortable. Will definitely be back. And highly recommend.
I AM VERY HAPPY.MY self-esteem. About myself is awesome. . Dr Haiavy did a alsome job on me. I will his staff member and he is the BEST DR.. I WILL ALWAYS COME BACK TO HIM..
I had several procedures done but my favorite is my breast. My results on the size I wanted is perfect. I liked everything about my experience from the office staff to the doctors. Everyone was helpful and friendly.
It makes me look younger and prettier! Sarah is terrific. She is very smart and competent and has a great "bed-side" demeanor.
I feel more feminine! The doctor was very professional and I felt very comfortable.
Sarah was patient and understanding.
He exceeded my expectations of how great my augmentation and lift turned out. Dr. Haiavy and his staff are very professional. He paid attention to details that I hadn't even thought of like resizing my nipple area. He has a very calming bedside manner. My breast augmentation and lift turned out great inspite of my body being stubborn during the healing process. He made me feel confident that things were healing good. Thank you for doing an excellent job and providing great care, Dr. Florin is also a great addition to your practice. I appreciated her listening ear when I was worried.
Dr. Haiaivy has performed several procedures on me. I feel uplifted and with a new sense of confidence. I always feel important when I visit Dr. Haiaivy's office. His high level of professionalism is beyond anything I have every experienced. Combined with his warm, caring, attention, and devotion, Dr. Haiaivy is my hero. He has an excellent staff and one feels like part of his family always.
My dissatisfaction comes from the "droopy eyelids" I am experiencing as a result of the botox procedure.
This was my 5th surgery and again NO PROBLEMS before, during or after.
Love Dr Tower & her expertise - listens & gives treatment based on patient feedback
After the swelling came down my waist and butt looks awesome.
I hoped my skin would be less wrinkled, and I had extreme burning the first night
The staff's friendliness and warm reception made me feel comfortable and safe. My patient coordinator, Debi and Dr. Tower, provided me with the assurance that I was in the right place and in good hands. I could not be more pleased and satisfied with my results. I am able to look in the mirror and smile happily ever after. The recovery time frame as long as you follow the Doctor's instructions along with the weekly follow up appointments.
Dr haiavy and staff were all very friendly and helpful through my entire journey to get me breast done. I also am so satisfied with my results, my breast are the perfect size for my body and look very natural and feel so soft. I highly recommend dr haiavy, he is an amazing PS and I look forward to seeing him for my next procedures.
It has made me more confidant about my body and I'm in love,. I am very satisfied with the whole procedure from beginning to end. I am so happy with my results and my recovery has been phenomenal. I feel so confidant. Dr Tower is the best out there, she's an incredible surgeon and incredible woman, she really listens to you and makes you feel so comfortable. Love her!!!
Results were immediate, with minimal swelling. She answered all of my questions and was very patient with me since I was extremely nervous. The procedure went very well and I was really happy with the results.
My face looks very smooth. Got the results needed and much nicer than expected.
Professional and welcoming environment Sarah was amazing and both me at ease
Following a 80lb weight loss, Dr. Tower has made my body look amazing. I look & feel great. I am now able to begin cross-training and it has really changed my life. I am forever grateful. Dr. Towers performed two separate procedures. She is an extraordinary surgeon, my results are beyond what I expected. She and her staff are very caring, diligent and I felt completely safe and cared for during and after my procedures.
I love the new glow my skin has. I would never trust any other doctor or facility than Dr. H and Inland Cosmetic Surgery Center. Professional, caring staff and Dr. H is amazing
Cost, provider knowledge. Effectiveness of treatment.
Dr was very friendly and patient. Everything went as planned
everyone is so nice and the procedure was quick and easy
It felt very welcoming when I walked in. I didn't feel uncomfortable. Office staff is very friendly.
Would've liked results to be more prominent.
I'm more confidence I'm more happy I'm more willing to get undressed in front of my has been without no hesitation . From the moment I came there last year to discuss having surgery came back this year to have the surgery and I love the way the facility is its clean , everyone kind and very helpful so I decided to have my surgery there and everything went amazing I'm so happy with my results and the outcome of my surgery I'm returning back to have my breast done that's how happy I am with my tummy tuck results????
I got what I wanted! Staffs were very friendly
I look refreshed! The office staff was courteous and very attentive to what I needed.
Marlene was so friendly and made me feel extremely comfortable. As does everyone in the office!
Many compliments on how good I look, but can't really say why. Wait time for appointments is rarely less than an hour
Overall results with color and style. Staff took care of me, inform me with any updates, made me feel comfortable. Merlean did a Great Job with asking me very often if I was feeling okay. I was please with the results.
No more wrinkles. Great doctor. Nice, knew what he was doing.
Dr. Tower. I felt very comfortable. The doctor was well prepared.
Having 2 prior breast surgeries, the best thing was that my breasts now look perfect with the breast lift that Dr. Haiavy did. I will recommend his office to anyone interested. No need to look anywhere else. Thank you Dr. Haiavy. I was highly satisfied with the results of my breast lift. This is my 3rd breast surgery and I was never quite satisfied with the other 2 results. I am very happy with the overall process. Dr. Haiavy is very friendly and made me feel very comfortable and the staff is so very friendly and accommodating to my every need. I absolutely love coming to this office for anything else that I may consider in the future. My daughter, who is 31 years old had her 1st great augmentation and she was very satisfied with Dr. Haiavy. From start to finish I felt very comfortable with all the staff here.
My face looks very healthy. Very friendly staff. Marlene answered all my questions
Tower is the best... personable, professional, very detailed
My crease in the middle of my forehead disappeared and the area has been adequetly treated to where I don't think the deep wrinkle will return anytime soon. I had previously tried Botox, but it was ineffective on me. I meantioned this Sarah and she gave me a in-depth explanation on available alternatives. I chose one and it has been very effective and I'm very very happy with the results.
This procedure has changed my life I literally feel a weight lifted off my shoulders. I'm back to the way I was before having babies and has helped my self esteem . I am no longer so self conscious about hauling all this excess skin and I feel great no regrets. . I was highly satisfied with my experience with Dr Tower I knew the moment I meet her that she would perform my surgery. The initial examine was very thorough and not rushed , she made me feel very comfortable . The day of the surgery she was still very genuine wanted to make sure I felt okay . The nurse I got was awesome, attentive , and passionate about her patients. My only complaint is that I don't get a follow up call after surgery to make sure I didn't have any questions or complications. But overall my experience with Dr. Tower and the staff was great I would totally recommend her to my friends and family .
Procedure was done professionally. Very friendly staff.
Best thing was my overall amazing results, very please with Dr Haiavy talent. Dr Haiavy very experience doctor who very much cares for his patients, very detail about explaining surgery process and making you feel welcome. Staff made be feel really welcome, and truly took care of me, ensuring I was comfortable. I will truly refer my friends to Dr Haiavy, this doctor has so much talent very please with my surgery results.
I have more confidence and zest for life. It was emotionally transforming not just physically transforming. . The staff and doctor were very professional, well informed, friendly and helpful.
More confident with fullness of my breast. . Felt very comfortable and happy with my very first visit to the office. Staff and doctors very friendly. No complaints or any complications.
Alot more confident . Dr. Haivay is amazing! Great experience. You can tell he's been doing this for a while. Very nurturing, professional.
I was very anxious and afraid, like everyone else. But, Dr. Towers calm demeanor and self assurance, relaxed and put me at ease. The same can be said for my anesthesiologist. He was awesome as well. . Dr. Towers is awesome. I'm very impressed with the appearance of my scars. Very clean lines. I will definitely be a returning client in the future.
I achieved a more youthful look. The look I was hoping for was acgieved. Dr. Tower is amazing!
I always have a wonderful experience with Dr. Haiavy. He always informs me about anything I need to know about a procedure and always listens to my concerns. Very attentive and that's what some providers lack.
The result for my treatment verey good I like what she did change in my face I highly satisfied with work dr Irene did to me and the office so clean and proficient office ???
Everyone in the office was Highly professional. The day of my sx I was extremely nervous, but the staff made be Very comfortable and feel at ease
Feel better about myself as well as appearance. Everyone was professional and friendly. No problems with answering my many questions before and after surgery.
I am happy with the results and am much more confident with my body. Dr. Tower is great, the care, the staff and the overall results of the surgery are very satisfying.I highly recommend this facility to everyone looking for thorough care before, during and after your selected surgery.Highly Satisfied Will and have already been back for other procedures they offer.
Such a nice experience. She is such a caring person! It is so comfortable
My frowning has stopped. The doctor took her time everyone is allways very friendly and caring
Sarah always makes me feel welcome and comfortable
The fillers done by my nose and mouth were an success. Because I went to have touch ups done to continue to look youthful without anyone knowing like I have done for the last few years. Now I use make up to try to help hide the error and I have to always be aware of my expressions so I don't look like my forehead is bulging out.
The technicians. I love my technician! Sara and Sophia are amazing and make you feel comfortable! ( and I'm not easily calmed)
My results are amazing.. Very professional and kind staff has always great me with a smile and turely cares about my needs
I was taken care and left feeling better about myself. I like how all the staff was friendly. I had an emergency situation and it was taken care of quickly. I was fully satisfied with Dr. Haiavy and Nurse, how well everything was explained. Leaving me with little or no questions to ask. I felt Like I was in good hands.
Organized and professional practice with Surgeons and office staff that truly care and listen to your needs. I felt confidant with my Surgeon and am beyond amazed with my result. I am truly grateful
Very Professional. Dr.Irene is so down to earth and you can talk to her openly and she takes the time to discuss and provides feedback and its always a great experience.
Will have to return for second peel She was great , very friendly pleased with her work .
I look fabulous, I have more confident. The staff was very friendly, Dr. Tower is very pleasant and easy to talk to. Love the way I look now. I felt very comfortable in the waiting room.
I was really scared and the docs made me feel really comfortable they answered all my questions and assured me all was ok. There was a point after surfer when I was scared and I left Dr. Tower a voicemail and she responded in a timely manner!
With my appearance around my mouth very happy !
No regrets about getting a mommy makeover. Feel very comfortable with my body and happy Considering is it was a big procedure for me, I felt statified and comfortable within my 1st visit. No pressure to obtain the surfer and Dr. Towers was honest about me getting a mini tummy tuck bs a full tummy tuck.
My injections on my lips did not come out bad. It was my first time so I was very weary about the outcome but Sara did well. I'm always in good hands there at ICS. I just wish the wait time was better.
The doctor took the time to go over my procedure.
Second time with restylane. Sarah is awesome, and very knowledgeable about the product
more confidence. All questions I had were answered, made to feel comfortable and relaxed during any wait times
My confidence is back! I know that I feel and look great :) From beginning to end this has been nothing short of very professional and accommodating. Everyone I met, was kind- actually took the time to listen to my concerns and give me the answers I needed to hear versus what they believed I wanted to hear. I seriously cannot say enough positive words about Dr. Tower and the staff on board. I felt as if they genuinely cared about me and made sure that all of my doubts and questions were answered without any hesitation. Thank you to all!! I couldn't be happier. It makes all the difference when you feel like you have an actual connection and feel as if you are more than just a paycheck. I truly to appreciate it everything!!
The ending results once I healed and was able to really feel good about my procedure done. Marlene was great! Very welcoming, she made me feel comfortable. She really took the time to listen and provide me with the exact look I was aiming for.
The staff are well-trained and courteous. Very professional office.
The results! She took great care of me and understood how to explain the process of all the facials.
It has change me completely. I feel a lot more confidence. I like the way I look in clothes better, but most of all I feel so much more confident with my husband. I didn't realize but I was so effected with how my breast had changed after nursing my two daughters that didn't want him to see me and felt sad to look in the mirror. He never once made me feel bad, but I just felt bad and in turn it effected us being together. Now I feel confident around him and love for him to see me. Most of all though, I feel great for me!! I am so impressed with Dr. Haiavy. I received a breast augmentation about 12 weeks ago and am so pleased with the outcome and my whole experience. When I had my initial consultation I found him to be very detailed, informative, warm and kind hearted. I was very impressed with his explanation of the procedure, and his ability to answer ALL of my many, many, many questions while never making me feel rushed or stupid. Most of all, his ability to hear and listen to my desires and goals for the outcome that I was looking for. When my surgery was conducted, it was in a very state of the art facility with a staff that made me feel so comfortable. The procedure went smoothly and I was informed of everything that I needed to know. I even got a phone call personally from Dr. Haiavy the night of my surgery to check on me and a phone call from the nurse the next day to check on me again. I felt much taken care of and in good hands. If I ever had a question, which I did a few times, I could call and receive an answer right away. It felt so good to know that they did not just take my money and leave me stranded as I healed. Dr. Haiavy’s staff is so wonderful too!! They all have the most happy I love to come to work attitudes I have ever seen. It is really comforting to interact with each and every one of them. At the 3 weeks post -op I felt really good. At the 8 weeks post-op, my healing went so well that I would never know that I even had a surgery 8 weeks prior. I am so pleased with the look and size. Dr. Haiavy understood my body type and gave me a look that fit me and looks natural, which was exactly what I wanted. I was always quite small but after nursing my two daughters, my breast quite honestly shrunk and deflated. This is no longer the case. I would highly recommend Dr. Haiavy. Thank you so much for a beautiful job Dr. Haiavy
I'm very pleased with my breast size, they're not too big nor too small for my body frame/size. They make a difference in the clothes I wear, unlike how they look and felt before surgery. Dr. Haiavy and Dr. Obasi are amazing!! They made this whole experience for me the best that it could be for me. I'm satisfied with the size of breast augmentation the doctors helped me decide with and the follow up the day of my procedure made me feel that they really do care about the well being of their patients. Not to mention the nurses and staff also do their best in answering any questions possible and returning calls if needed to do so.
The fullness of my lips Dr. Tower listened to what I wanted and gave me exactly that look
They are knowledgeable, helpful, and kind Learning what I need to do to take care of my problem are5
She was very informational and very polite.
The staff was very nice and helpful
Everyone was very polite & helpful. Skin became very clear and dark marks fade away beautifully.
My results were exactly what I had expected. The dr called me the day of surgery to see how I was feeling and to make sure I was taking my meds. They even called a few times after to ask how I was feeling. I felt very secure and safe throughout the whole process.
Doctor was very nice and results were perfect Came out how I wanted
Dr. Tower and Kimberly Turner were extremely helpful in all aspects of dealing with my needs, questions, and expectations. Basically everything they told me to expect as far as results and recovery have been very accurate.
Marlene and Sarah are consummate professionals. As is the entire office.
Yes, provider listened to my needs. My acne has improved
she was friendly and explain every step
I was satisfied with the office appointment. Hoped for better results
I always enjoy the staff at Inland Cosmetic. They make it very easy and comfortable. They treat me as if I am family.
I liked the doctor and staff that is there and they are very competent knowledgeable. Made me feel very comfortable. I wanted fuller lips and i got what i wanted.
Dr. Tower is very nice and concerned about how I was feeling. She answered all my questions fully. I am very satisfied with how my breasts came out after surgery.
No beverages were provided in the lobby and the wait is always about 10-15 minutes past the appointment time. Sarah is very genuine and professional. She recommends what you need and doesn't go overboard with providing too much botox. She is great!
Sarah was great.Explained everything thoroughly. Would see her again Less wrinkles under eyes
Very professional and explained procedures thoroughly.
Dr Haivy explained the whole procedure as he went along. I felt very comfortable
Marlene was fantastic. She helped me pick out the color for my full lips and eyebrows. Several friends have asked me what color of lipstick are you wearing. I say "Marlene's". The same with brows. Highly recommend.
It was the first of two sessions.
This is an exceptional group of doctors and staff.
Sarah knows when I come in I'm on my lunch hour and she always makes sure I'm in and out and not late to come back to work.
very friendly customer service. Marlene is very knowledgeable and very pleasant and not to mention very happy with the results of the chemical peel
The doctor is amazing in his skills of work. The staff are very friendly and kind.
Dr Tower is great! Dr Tower has been my doctor for over 2 yrs and she always does great work.
Sarah is excellent. She's very professional and knowledgeable.
Timely and staff is very nice and professional
Sarah is amazing! She is so thoughtful and careful during her treatment. She takes great care in making sure I don't bruise. :)
Just had to return for a second visit to correct filler area.
My results were so much better. I had previously gone to another provider and never satisfied
I think I needed more in certain areas and less in others. More on the crows feet and less above the eyebrows.
The staff is extremely friendly! The way they explain everything is great! There are also so many different options!
This was the first time that I had seen Sarah for my Dysport procedure. She was amazing and I would highly recommend her to all my friends & family.
Because Marlene always knows what she's during and make your appointment enjoyable!
Sarah is always so professional, but more importantly, friendly. I enjoy her services.
I need at second application, which was told to me ahead of time.
After my first rhinoplasty the tip of my nose was left uneven. One side was shaved smooth and the other side had a bump, and top of the tip was also uneven. I had my revision rhinoplasty where I told him to fix the areas that stood out, but six months later there is still a gradual difference. It look better than after the first rhinoplasty, but still not completely even.
For a first time I was a little fearful and did just enough to see the result
I believe that not only the Doctor Irene Tower was fully equipped ,but her staff was knowledgeable as well. I also believe that goes hand in hand with everything that will make a CLIENT AT EASE. I would recommend this Office Inland Cosmetic Surgery, to everyone in the High Desert ,and in the surrounding cities as well. Thank you everyone for making my time spent their at both of your location very enjoyable.
The staff was so nice,and Sara was super sweet and gentle with my face. She answered all questions and met all my needs. I rate Sara a 10 .
I was highly satisfied with my whole experience, I would recommend dr.Haivay to everyone. The best experience with a surgery I have ever had.the whole office staff is so nice,the nurses in surgery were wonderful the nurses in the office were great,can't say enough good about Dr.Haivay and his staff. Also Dr. Obbassi who was doing his fellowship with Dr. Haivay was great as well
I am always highly satisfied with Sarah she is the best!!!
Felt like the Botox isn't lasting
Sarah is awesome and know what I like and makes sure I am satisfied every time ...
So happy with the procedure i got
I was highly satisfied because Sarah is always so professional, patient and does an amazing job making her patients feel comfortable.
I'm having revision surgery which could have been avoided if the doctor listened to my concerns more carefully. If we had a back up plan then the surgeon could have made the decision that would have resulted in a much better outcome and a revision surgery would not have been necessary. It cost me an additional $1500 that I did not need to spend. Other than that I am happy with the rest of my results.
I have always seen Marlene for my microdermabrasion & trust that she is doing it right.
My right eyebrow was of concern upon arrival of getting the procedure. My kid is saggy and the wrinkles in the middle of my forehead still shows. I purchased twice the amount this time and the results weren't as good.
The kind demeanor of the clinician, her easy going understandable explanations and quality of service.
All of the staff were extremely friendly. They remembered my name each and every time I came to the office. The physician was wonderful and so was the nurse. Everyone was so positive and uplifting at all times. I will recommend Dr. Haiavy to all my friends.
I was very happy with the out come of my procedure. Receptionist was very kind . Dr was super sweet and gentle.
I love the end results of my procedure.
Continued excellent service and results by Sara Searles, PA
Sarah is very good at what she does, whether it was botox or laser hair removal. She cares for each and everyone one of her clients and takes time to get to know them.
Have been going to this office for several years. They are all above and beyond excellent! I love them all.
From scheduling my appointment to the actual treatment everyone was very courteous and friendly. The office is very clean, staff friendly. Sarah is very professional and friendly. The appointment was on time and completed in a timely manner which I appreciate seeing that I come during my lunch hour.
I love the staff and treatment provided.
Dr Jacob H. Was amazing and an excellent doctor! His staff is exactly like him.
I was extremely happy with the process and with the outcome of my surgery. Dr Haiavy was great, his craftsmanship is amazing
Sarah is very friendly and kind. She answered my questions and suggested what I needed at that time.
My skin wasnt evaluated to find a procedure that was well suited for my concerns. The procedures performed were highly ineffective
Dr. Tower and her staff are absolutely amazing.
Quick service but felt very comfortable and everyone is so nice and knowledgeable.
The staff was kind and knowledgeable. The doctor was kind and highly skilled. Made me feel very comfortable.
I have always loved the staff and the care that I have received
Everyone is very friendly and professional. Answer all questions and concerns With detailed answers and compassion. Very educated and knowledgable staff. Very satisfied with my experience as always.
Very friendly and great results
I felt confident that Sarah knew what she was doing. I'm usually in and out of the office but don't feel rushed out.
Welcoming,comfortable environment. Friendly staff and no long waiting.
I received wonderful care. The doctors and staff are excellent.
Sarah listened to my requests and did not try to oversell.
It didn't look as good as the first time I received Botox at this location. To me, it's noticeable that I got something done and looks a little fake.
I love your office location, cleanliness, prompt and courteous staff!
when you walk into their office the staff is very friendly.I only waited about 5 minutes in the waiting room before I was took back to the office room. dr. Irene Tower was very sweet. I felt very comfortable talking to her about my worries or what I was going to expect. I always leave there very happy and pleased.
Sarah is the best and very kind. She always makes you feel comfortable.
The staff as well as the provider were extremely welcoming. This was the first time I have ever had a procedure and I felt that both the staff and provider took the extra steps to educate me on what was going to occur. Extremely friendly and also talented.
Very pleasant procedure.
45 minute wait from my appointment time.
Sarah is very knowledgeable, she was attentive and addressed any of my concerns.
Irene was very informative...and wasn't pushy or just trying to sell more units to make more money. She wanted me to be comfortable with what I was getting.
Marlene had done permanent lipstick on me in the past and I had loved it. This time the color hasn't held up at all and the texture of my lips is completely different now. Really rough and odd patch of skin on the edge of my lower lip.
Ease of making a last minute appt. and time in the office was very quick.
The previous nurse was very thorough and she took her time to make sure my skin was receptive to the laser treatments.
On the day of the surgery, I was very nervous. The intake staff was very comforting and I appreciated their concern for me. I also met with the anesthesiologist who asked me numerous questions prior to my surgery. After my surgery, someone sat with me until I was fully awake. The surgery room was clean, the staff was awesome and the results are fantastic. I recommend Dr. Haivay to al my friends thinking of having surgery.
Dr Towers is wonderful. She's generally interested in the persons wants and needs. She is very easy to talk with and kind and understanding.
Only because its been 11 weeks and I can't see full results yet. Not happy with how I look yet - still waiting for the swelling to go down. I'm Hopeful!
Dr. Tower made me feel very comfortable from the moment I met her. I'm so thankful that she expressed the fact that I should go bigger in size for my body frame. If I hadn't listened to her I would have been disappointed in the size of my implants. She also took the time to answer all my questions and concerns. Lacey my coordinator and nurse the day of was also a blessing to me. She completely made me feel at ease prior to my surgery and afterwards. My surgery was delayed by more than 2 hours and I was getting really nervous. I was even having second thoughts but both Lacey and Dr. Tower talked to me and kept me very relaxed. I'm so thankful that I chose your surgical center for my breast augmentation. I love my results and the whole process was easy and I felt 100% safe in Dr. Towers hands.
Happy with the skills and caring environment .
Sarah is very knowledgeable and skilled. She makes sure you are comfortable while performing the procedure.
Post op appt waits have been very long waitsMy procedure did not turn out how it was supposed to and I am Very dissatisfied with the way I was ignored and treated with this issue.
Dr. Haivay was amazing! He was so kind and I felt like he really cared. What really impressed me is Inwas having trouble taking out pain pump and it was a holiday so no one was working so i pages him and he called me back right away and met down at his office soon after. I am so happy with the results and I am so impressed by him and his staff!
I was highly satisfied with my overall experience from start to finish. Dr. Haivay and his staff made me feel so comfortable. They answered all my questions and concerns. I had a breast augmentation done and I'm so in love with the results. I couldn't of made a better decision with the practice I choose. I have already reccommended all my family and friends.
I would like to look as good as I can for as long as I can.
eyebrows were too exaggerated & pointed which made my eyelids wrinkled
I feel i didn't achieve the results i was wanting.
I went in for a chemical peel & it worked on every part EXCEPT the area's, I specified. Now I look worse. The area it worked on looks nice & fresh but now I'm uneven. Spots look worse since it stripped the wrong areas. I paid almost $900 for it. I did mention how it's not working on the parts I wanted it to but, Marlene kinda just said well it's not really guaranteed, so my last visit I had her add an extra ingredient hoping it would work but it didn't. Marlene was very professional, nice & friendly unfortunately I dont feel I got what I paid for. I have yet to call & express how I feel with the results but I've been away on a family emergency.
Wonderful staff and love the service provided!
Doctors and staff are very friendly and knowledgeable
Dr. Tower is extremely knowledgeable and patient. She makes her patients feel extremely comfortable.
Dr. Tower is so friendly that I look forward to being treated by her. She is lovely, knowledgeable, and always professional.
It seems like normal operating procedure. That's not bad. Highly satisfied seems to indicate over and above, something that I would get excited about.
I have been coming to Dr. Haiavy since 2004 and I wouldn't go anywhere else.
Marlene explained everything completely and her skills are without a doubt, fabulous!!
Uneven effect of Botox was resolved at no charge.
I am always please with the customer service I receive from the front staff and the physician.
Very understanding of my needs and took the time to listen.
Need more time to see progress of procedure. Still a little bruised
The office was beautiful, the staff was friendly, Dr. Tower was great & my results were amazing.
the welcoming environment when I arrive to my appointment, the friendliness of the staff. the comfortable atmosphere.
I'm very pleased with the results of the procedure
She was very professional and explained the total procedure before starting.
From the time you enter the office and when you depart, there was NEVER an unfriendly face. Everyone was nice, compassionate and so very friendly. I have absolutely nothing bad to say about the entire experience!
My results are amazing! All of the staff members and DR.Tower are very friendly, I never felt uncomfortable or worried.
I got the TUBA breast augmentation. The recovery time was minimal and not too much pain. Just a lot of pressure which is understandable. Debbie, my patient coordinator, was amazing!! Dr. Irene Tower took her time with me and answered any questions/concerns I had. The day of surgery she was so comforting and patient. My post op visits were great. I healed fairly quickly and did my post op pics at 1 month. I am EXTREMELY HAPPY with the results!!! I HIGHLY recommend Dr. Tower and Inland Cosmetic Surgery.
From beginning to end it was a professional experience.
I was satisfied except one small area over the left eyebrow which I plan to have you check it.
I think that Marlene is extremely professional in her technique and approach to the permanent makeup. I would always trust her near my eyes.
Dr Haiavy is the best! Very professional and knowledgeable
Because Marlena always performs an excellent service and she's fun to visit
Knowledgeable staff who genuinely shows that they care.
I have been coming with Sarah for several years. She is great, but this last time I felt rushed and she wasn't hearing what I was telling her. I always get the same units of botox and this last time she charge me an amount much higher than I normally pay. If the prices went up I was never told that they were increased. My results did not last the 4 months that normally do... I am very hesitant going back
I wasn't highly satisfied with my experience because the product is very expensive. So I wasn't able to purchase the number of fillers needed to do the job correctly. The area's that were treated now make the other areas stand out.
I have been a patient for 10 years and have been extremely well treated by everyone on staff. I will be using their services in the future.
I was very happy with my experience because i trust Dr. Haiavy and is entire staff is amazing, Every one has such a warm and caring way about them and that means a lot as a pt
I am highly satisfied, but I would like to see more specials and offers to make treatments more affordable.
Great doctor! she knew exactly what I wanted
Everyone was welcoming and professional.
Sarah was caring, listened well and very professional. Results met my expectations. Sarah's input made a positive difference in my results:)
They were running behind due to some issues so my wait time was more than usual. Also my Botox didn't seem to last more than a month. Disappointed as it should've lasted longer
I received the treatment that I requested and loved the results.
Botox works really well for me and Sarah is good at applying the procedure
I waited 25 minutes past my appointment time to be seen.
Marlene did a wonderful job. I love my new eyebrows :)
Sarah is very warm and friendly. Takes time to look at where the best locations are to treat with disport.
Because everyone was very professional and cared about your appearance and feeling about your subconscious we're abouts.
I love Sarah...she is so professional and through! She knows us by name and makes us feel important. She's really good at what she does and very compassionate! I've referred several friends to her already!
Staff friendly and kind, which really helped because I was a little scared.
Not as satisfied as usual. It seemed like the Botox did not affect the entire area
Because the Botox is a good quality not mix with water or use a china cheap.
Yes I was treated so kindly.and with such respect,my visit was amazing.
Coupon I was emailed was not honored due to price increase. There were no stipulations on the coupon and I feel it should have been honored.
Good customer service, good price, treatment has last and the recommendations are helpful.
The staff and office were very professional. Dr. Tower took her time and answered any questions I had and I am happy with my results..
Very happy with my Dr. He is a very good and friendly also the staff are very friendly.
It was an overall satisfaction due to the overall high standards this medical facility has established.
The price, modern and the procedure worked.
The person who placed my appointment didn't relay to the lady doing my Botox that my main purpose was to arch my eyebrows.
It's been approximately 10 months since I had my procedure and I'm not even close to seeing the results I expected. I still have swelling around my abdominal section and swelling in my crotch area that was not there before I had tickle lipo procedure done.
The Overall Experience was exceptional (office location, parking, friendly staff, office decor, pricing, knowledge level of my doctor, and listening and meeting my needs as a patient).
The product is very good, and Sarah.
Dr Haivy is the BEST! he is kind and doesn't treat me like a number but more like a friend
I love coming to Inland Cosmetic Surgery, it feels like a spa day!
Sarah was extremely knowlegable and very patient! She answered all of my questions and also was able to make suggestions!
Sarah is a delightful person and we have such a good time!
I was always acknowledged. The facility is clean and up to date decor. The waiting rooms are nice; the tv are great. The staff is nice and professional. The surgeon always made me feel comfortable.
Dr. Tower was awesome! She explained everything that was going to happen. Everyone that i came in contact with was very helpful and friendly answering all the questions I had. When I was done with the surgery the nurse was really helpful. I walked out of there with my doctors cell phone number in case I had any questions or problems. I wouldn't go anywhere else.
Everything was perfect! The staff and Dr. Hiavy are so skilled, informative and patient oriented. Excellence achieved! I absolutely loved my experience and all involved. Thank yoU!
I expirenced the friendliest staff ever!!! Dr Hiavey did an absolutely amazing job. He is extremely talented and very cool. I had a pretty botched boob job before he operated on me, now they look amazing!!! I'm very happy with them. I'm comfortable in a bikini again!! Yay!!!! He really went above and beyond my expectations and for that I am truly grateful!!
Everything went perfectly and everyone was completely caring and friendly.
Dr. Haiavy made me feel very comfortable after going to 2 other consultations, him and his office impressed me. I was very pleased with every step of the process.
Very pleased with the results of my surgery.
Excellent customer service from Chris Perez, doctors and staff, in that order. Always greeted and cared for in a timely manner. I was amazed by actual calls from the doctors checking on my condition after surgery. No complaints and I will recommend them to friends and family.
I was mostly satisfied, because the moment I met Dr Haiavy, I knew he was listening to me and I felt like he knew what I wanted. The consult was my 4th one and I had resolved that a dr in Newport Beach was going to do my surgery. But I promised my husband that I would try Dr Haiavy. I'm so glad I did!!!!
When you ask for a cup size they should give you a better explanation or ask you to take clothes that the patient will wish to were so they can have a better perspective or idea and choose the ideal size because they samples look really different from the final look much much smaller size that I expected
I was very pleased with Dr. Hiavy ang his staff . My experience turned out Ausome. I will definitely refer my friends or anyone I meet who is interested in having any kind of surgery done.
Dr. Tower is amazing. She made me feel very comfortable and answers all my questions. She is very friendly and down to earth. I will definitely be going back!
I had no issues. No bruising. Minimal pain. Fantastic staff and medical professionals. Made me feel comfortable.
Dr. Haiavy is a master of his art. I'm am elated with my results. Chris is also a great asset to the team, she went above and beyond to complete my paperwork. The staff is very professional and experienced. In addition, Dr. Murray is being taught by the best plastic surgeon, Dr. Haiavy. :)
My first surgery with Dr. Haiavy was for a breast augmentation. I later developed capsular contracture and 6 months later, the surgeon had to remove the hardened capsules. Both of my experiences with the entire staff has been very satisfying. The staff is friendly and professional. They made me feel like a part of the family and they took great care of me. During every visit before and after surgery Dr. Haiavy answered all my concerns and took his time with me until I was comfortable and satisfied. Normally, doctors rush to their next appointment without putting the patients mind at ease but not Dr. Haiavy.
All the staff that helped me up into surgery and after we're very helpful, polite, and made me feel at ease. Dr. Tower was awesome too, she was very honest about what to expect and she was available to contact if I had questions. I feel great, she did a great job on my tummy tuck! I also like how happy she was to do the procedure and to see my results, she was happy with her work like an artist.
My overall experience from consultation to now has been excellent i have no complaints
Was very helpful , always answered any question I had and make me feel very safe.
Dr Haiavy and his staff are amazing. They really take the time to listen to all your needs and concerns. I had met with other surgeons and Dr Haiavy by far made feel the most comfortable. I had lots of questions before my procedure and they always took the time to answer them and make me feel at ease.
I am Highly satisfied with my experience for many reasons. I was very nervous at first, just selecting an office and surgeon to do the procedure. I was worried about finding the best one. Once I made the initial appointment, I was very confident that this was the best office and surgeon for me. They were so assuring and professional, and made me feel comfortable. During the procedure, I was reassured that this would be a great thing for me, with a great outcome, and I really felt comfortable that I was doing the right thing. I am completely happy with my results. I have a better body image, and am so pleased and comfortable with the way I look now, thus enhancing my self confidence. I believe I received top rate care before the surgery as well as after the surgery. The office staff continue to be interactive with me 6 months after the surgery, and are genuine, helpful, and friendly. The doctors are professional, friendly, knowledgeable and available for questions and concerns. I believe I found a wonderful resource for future procedures.
Anesthesiologist not prepared to handle my emergency situation with expertise.
The office was professional looking, clean and warm. The doctors were very approachable and encouraging, and informed me of the surgery in a kind and caring manner. The staff was also very helpful and professional. Everything, from the pre surgery to the surgery, to the post surgery care and office visits were timely and completely explained to me.
Staff was super friendly, caring and knowledgeable.Great results and follow-up.
I'm very happy with the whole outcome. The staff and doctor were very nice and forthcoming with any questions that I might have had.
My breast are as drooped as they were when I went in for breast augmentation and lift. The only difference is the nipple placement and the breast size, which by the way the nipple kooks ridculous. It's literally sitting on top of the saggy breast. Thanks dr. Haiavy
I was very satisfied with services Dr. Haiavy great surgeon.i thank the staff for all the kindness that was shown to me it really help me to get through the experience and also thank u .chris.
I had lipo with uneven results and still have love handles larger than before the surgery 6 months ago.
The entire team showed moral support and were very Knowledgeable. The doctors were experienced and friendly. My breasts look great and i had a fast recovery.
I was initially informed by the patient coordinator Jessica that Dr. Irene Tower was board certified, which influenced my decision to book the breast augmentation appointment. I later discovered Dr. Tower was not; however, she took the time to answer all of my questions honestly, which I really respected. I ended being pleased with my results and her opinion of what size I should get..
Great Doctor always answered our questions and made her self available at all times. Made my husband feel relaxed.
I have never had surgery before or even been to a doctor for other than a routine physical. So having a surgery was a huge deal to me, not to mention I was extremely scared. However, the day of my surgery I felt mentally prepared because I was given plenty of information about my procedure. The entire staff made me feel safe, relaxed and truly made me feel like they were taking care of a family member!
I went to Dr. Haiavy about 14 years ago for Breast augmentation shortly after I moved to NYC for work and when I needed to have maintenance performed I did not even think twice about it to come back to C.A. And have Dr. Haiavy perform my surgery! I have nothing but good things to say about Dr. Haiavy and the entire staff from the front desk, medical coordinators, nurses and back office and OR staff as well! Everyone is warm,friendly and it showers that they all truly care and love what they do!
My left side has not completely settled yet. It's been just over 9 weeks since surgery. When that happens, I will be ecstatic. The surgeon said the implants rarely, if ever, settle at the same time.""
My results so far are awesome and everyone in the office that has helped me are great!
I had a tummy tuck and the TUBA procedure done at the same time. It was great .My coordinator Janette is the best always friendly. Dr.Haiavy is very attentive, compassionate and amazing. If I had to do my procedures again I would in a heart beat. The day of my procedure, I was treated very well, the staff in the surgery department was awesome!!!
Dr. Haiavy and Chris took the time to precisely explain every step and answer every question. I was worried about what size to go with on breast augmebtation and they were able to assist me in choosing the perfect fit for me. I am beyond happy with my procedure!
Dr Tower is wonderful and listened to my concerns. She has been nothing but professional, caring, and competent during my two sessions so far. She has been realistic in her projections of my results. The only thing I was not happy with was I felt she should have done a little more liposuction on my buttock area during my body lift. I am pear-shaped and carry my excess weight in my hips and thighs. I have lost a tremendous amount of weight, and am going through several body contouring sessions with Dr Tower. I am hoping she will be able to smooth down my buttocks a little when I do the final thigh lift.
The staff is friendly, they listen to your concerns, Dr. Harvey is amazing, confident, and has done other surgeries in the past for me and I will use him for any future procedures I choose to do.
Dr Haiavy & Dr Murray are the two most caring & sensitive Drs I have ever dealt with. They both never hurried and always took time to address my questions and concerns. Their staff are friendly, informative and comforting. The amount of attention given by the entire facility is amazing. I visited several other Drs in the area before choosing Dr Haiavy. The other offices are no where near the level of caring that this office is. While recuperating at home, I was able to reach the staff for questions without long waits or waiting for return calls. I am excited about my new tummy and the removal of the hernia. I feel the amount paid is well worth the treatment I received. I couldn't be more pleased.
It was not the doctor or staff, I became encapsulated and had to undergo surgery again and had to pay again
The surgery went perfect the outcome was amazing The doctor is fantastic my face is perfect
I really like the dr been to at lot of places but overall this one is the best one i been. Im very please with this place with the dr and the stuff are amassing.
I wish I would of seen the Dr on the apt made right before surgery, where you finalize size and everything. The lady thought I would be closer to a C after and I ended up being DD, but I am happy overall with the size and everything else. Dr Tower and her staff is great, will definitely be back when I need to.
They take the time to explain everything you need to know, as well listen to your question & comments.. I understand everybody is different and took mine a little longer to heal.. But they keep on with the out look to make sure everything is going ok..
I did quite a bit of research before choosing to have my surgery done by Dr. Haivey. Once I had an office visit, I was certain that this was a good decision. I felt like the doctors and staff were very experienced and that they were very invested in my having a positive/good outcome. The patient coordinator really helped me get a last minute appointment for an EKG, which was proving to be a bit difficult for me to arrange on my own. Everything was always on time and professional, lending the feeling that they were concerned with patient comfort, both mental and physical. The whole time, from the pre-op to the post-op, the staff and doctors had a relaxed, helpful, interested, professional, comfortable, classy, and confident demeanor, which really helped me feel like this was the right decision.
Satisfied with the experience just not the outcome which was not the fault of the surgeon. I have Capsular Contracture. Have to have another surgery.
Dr. H is an extremely thoughtful and caring physician - highly skilled as well. Everyone on his team took extremely good care of me from start to finish. Tomorrow I will have my post-op and I know I have a ways to go to heal but I know I was in very good hands.
The doctor listened to every little detail or concern I had.I had an arm lift and I wasn't satisfied with on of my arms (the way it was stitched up) and after 1 year he revised it just like he said he would and didn't charge me his fee. Although I did pay for the anesthesia. All in all it was well worth it. I have had other procedures done with other dr's and they never followed through with their word. Dr. Haivey is wonderful dr. And he has a terrific staff. They are very friendly and professional.
All staff was extremely professional and courteous. They definitely went above and beyond to make me feel comfortable. Dr. Haiavy took my concerns and professionalism to a whole new level of high and made me feel comfortable with my decisions. He answered any and all questions and treated me as if I were family.
I love Dr. Tower and her entire team. They are awesome and make you feel warm, welcome, and comfortable. I will be going back for other things.
Dr Haiavay was professional, personable since the first day of my consultation. I was impressed.I am very satisfied with my surgery I am 3weeks post op and the results are amazing . I also had a breast augmentation which I am very happy with . The breast augmentation was done through my belly button was great, no scars on my breast . The office staff and the surgical staff are the best.
The way I was treated from my first visit to discuss possible procedure, down to the surgery and follow up was incredible. I have had other surgeries in multiple facilities, but nothing ever compares to the caring staff, comfort, cleanliness and continued follow up. Every person I came in contact really showed they were concerned and wanted to make my surgery as comfortable as possible. It was evident the employees love their jobs. If only Dr Haiavy & Dr Murphy could be cloned. I'd choose them for ALL of my medical needs. The only confusing part for all was the prescrip meds. Possibly a list with when to take and how many could have helped. The labels on the prescription did not match documents provided by your office, making it confusing at times. I was able to do without the pain meds after the first day, so taking this off the list of things to do really helped. I also did not expect to have so much continuous back pain. Something that could be discussed in advance. I was happy that no pain from the incision or muscle areas except for the occasional cough or laughing too hard. I will definitely be sharing positive experience with everyone I know. Thank you!
I was highly satisfied with the entire experience. Staff and Dr. Tower was friendly and clear.
Dr. Tower was and has been very attentive and accommodating throughout. Janette Ibarra has been tremendous support and was always responsive to each and every question.
Everybody was super nice and attentive, from the front office, consultation, pre-op, and the surgical team. Dr. Haiavy and his team did a great job at putting me at ease while informing me of every step of the procedure.
I cannot stop bragging enough about Dr. Haiavy and his staff about my procedure. Nurse Amy really helped me feel at ease the day of my surgery. Considering others are not allowed in the surgery room....I would definitely say Nurse Amy would be the next best thing to have by my side. The result is amazing! I had my surgery a couple of weeks after my boyfriend had his. We did all of follow up appointments together and it was so convenient. Thank you so much Dr. Haiavy, Dr. Murphy and everyone else involved that made this experience worthwhile. This is the team I now trust and would go back to.
I love Dr. Tower. She is awesome. I will never go anywhere else for procedures but her. I have been recommending her to my friends who are considering surgeries.
Dr Haiavy took a really bad experience and made it a good one for me. He recovered my body and was kind and patient and addressed ALL of my concerns. I knew i could close my eyes for surgery and not have fear. Thanks Dr Haiavy!
Dr. Tower's passion and attention to my needs was amazing. Janette Ibarra was attentive and very accessible to me in every aspect. I was nervous with a lot of questions and both she and Dr. Tower made my experience the best it could have been. I had more than just the one procedure at the same time which your survey didn't enable me to indicate that. Thank you for everything. I am very pleased with the outcome.
The experienced was as discussed, no surprises. Post surgical items were minor and handled well.
Dr Tower made feel real comfortable and I trusted her. I felt like she was confident in what she was doing.
I had a weeks deadline to have the surgery performed. They had everything in place very quickly.
Wonderful customer service, surgeon was amazing and highly skilled, great aftercare. This was my first surgery ever and they took wonderful care of me! Im very pleased with my experience and my results. I would highly recommend Dr. Haiavy and his staff!
The entire staff was calm, friendly, incredible bed side manners & very attentive. Dr. Haiavy, himself provided a sense that he genuinely cared and listened to exactly what I wanted while taking into consideration my level of activity & helped me make an educated decision based on what would be best for me.
Knowledgable, caring staff, excellent results
Dr. Tower was amazing and I will definitely go to her for all procedures. I had seen 8 doctors before her and once I met her I knew she was the one. She made me feel comfortable and at ease with my surgery. Plus she is gorgeous, and if she takes that good of care of herself I imagine she will do the same for me.
Jacob was great as well as all of his staff. I'm very pleased.I still need to come in and take after photos though!!
From the first time I met with staff and Dr. 's I felt comfortable and Chris made it so easy to go through with surgery, her confidence and honesty was awesome. Thank u all sooooo much!!!
I am very happy with the results of my surgery and the customer service was great. The staff made the whole process easy and made me feel very comfortable about my decision.
I paid $2000 to get rid of my double chin. I was told Lipo would be best and would look great when done. My double chin is slightly smaller. Definitely not worth the $2000 spent.
My surgical coordinator, Chris, was a major reason for choosing Dr. Haiavy for my procedure. She created a relationship with me from the moment we met. I felt safe and in good hands which is why I didn't hesitate to schedule my surgical date at the end of my consultation. I couldn't have chosen a better doctor. All of his recommendations were spot on. He's so attentive and patient. What doctor would give out their cell phone to a patient? My husband and I are 110\% happy. My consult with Dr. Haiavy was my first and only consult. We knew instantly he was the one.
Dr. Jacob Haiavy along with the staff of nurses, coordinators, and his fellow made me feel secure in my surgical decision by satisfying my questions with professional and honest answers.
He saw me right away and recommended a MRI to be sure that I did not have another rupture. Luckily I did not and he is monitoring the breast for me through measurements at our office visits to make sure that I do not have future problems he will make a choice this year if my body has healed fine or if a new surgery is needed. I trust in his knowledge to choose the best option for me. I would highly recommend Dr. Haiavy and his team because the important decision that is made when you're trying to improve your body is scary and uncertain. It is comforting to know that when something did go terribly wrong Dr. Haiavy was skilled to handle the situation. And even the second surgery when I felt the tear, I was scared but also was sure that Dr. Haiavy would know what to do and handle it immediately as an emergency. Both instances 10 years apart had nothing to do with the surgery and more circumstance beyond mine or his control. He is excellent, always attending new classes for technique and up to date knowledge and skill. As I age and need additional body sculpting he will defiantly be the only choice for me.
It is only a few times in your life you come across architects of the body where you are not sure if they are mere humans or Gods.... thats how I felt with Dr. Hayavi and Dr. Handler. These men must of been trained by the ultimate creator. I have had a lot of friends with the same surgery as myself from different doctors and none of them have matched the perfect results I have recieved. The results were above all extremely natural. That was very important to me. Plus the girls in the office are the nicest, sweetest, funniest, most charming angels anyone could ever hope to have a part of their team.
Just loved everyone that helped me through the procedure. Doctors, nurses and front desk staff were all very helpful.
My breast implants never rippled before and my breast implants were symmetrical until my revision surgery.
Dr Tower made me feel very comfortable. She explained everything in detail which made me feel confident and comfortable. I liked that she provided her cell phone number for me to call her directly with any questions or concerns. The Surgery Center offers privacy and is very clean and sterile. The after care I received from Dr Tower and staff has been wonderful as well.
My tummy tuck result wasn't as I expected. I thought my stomach would have been flatter however, I still have a bump. I just wish the difference would have been really explained to me or I had a clearer understanding. I'm still a little disappointed but I'm exercising to try and reduce the bump and love handles. I'm still considering another procedure. Would I go back absolutely, I really like Dr. Tower.
The staff was very friendly, helpful, and patient. They showed a lot of empathy and care for me. They also showed that they wanted what was best for me.
The service was excellent, even though I was not completely satisfied with the result.
They have an excellent staf. I had a lot of questions and they answered all of them.
Extremely caring attitude and tremendously successful results. I had multiple procedures done and each and every one produced a real improvement in my overall appearance.
The Lifestyle Lift left me with no ear lobes, uneven indentations and extreme keloid scarring. Dr. Haiavy was very patient and took his time to make sure that all corrections were made - he did not rush through the surgery. The follow up visits are very thorough and he is making sure that I am not experiencing any new keloid scarring. I am very pleased to be in his care.
Dr. Haivey is wonderful and explains things well. The surgery went well. It was the incidents afterward that has dimmed my enthusiasm and caused me not to write positive comments to endorse this business.
The office n the staff was really friendly n nice to me keep up the good work n thank you
Dr. Haivy was highly sensitive to my every concern and wish. Dr. Haivy was instrumental in the reconstruction of by entire breast area. The front office was very pleasant and always helpful. I will recommend this doctor and facility to all my friends.
He is compassionate and meticulous. It is very hard to find surgeons who really take that extra step to be sure that patient satisfaction and safety are priority. I Highly recommend Dr. Haiavy.
Dr. HAIVAY is so personable, professional and makes you feel well cared for.The Anesthesiologist was excellent, she explained everything and was very professional, as wellThe facilities are top notch! Beautiful surgery suite. I loved the warming bear hugger machine!
Dr. Tower knew what I wanted and she was very knowledgeable, kind and patient with me. As well as her staff, they were all amazing.
Dr. Haiavy is an excellent surgeon. He has a very caring approach and makes you comfortable. Although the wait time to see him is usually long, it is worth the wait. I appreciate all that he has done for me.
Dr. Haiavy was excellent. .. He listened to what I wanted and the out look to a T. Very professional but personable.
I love the experience I was really scared of the procedure but they assure me that everything was going to be okay. They were all very friendly and helpful with all my questions before and after my procedure. The price wasn't to bad either I loved the fact that their willing to work with you. My whole experience with them was just great would definitely recommend them
Dr. Haivy showed great concern with my medical condition and saw that I see a good doctor for my diabetes. Very kind and very professional.
Everyone is so caring you feel like one of the family
Amazing staff always made me feel comfortable. Dr. Tower is extremely easy to talk to and explained everything to ensure I was aware of everything that was going to be done and always asked if I had ant questions
Dr. Haiavy and staff are very professional and friendly. After my surgery they checked up on me to make sure I was doing well and that to me is big plus. Very happy with my procedure as well with the support I received.
The experience was excellent because they gave me all the information I want before I decided to have the surgery. They listen to you, they are very careful and respectful with me. They discussed with me the pros and cons of the surgery. The staff and doctors are highly professionals. The communication between patient and doctor/staff is excellent. I am pretty happy with my surgery.
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