It was like a cake walk the moment my first visit started and till the end of my surgery and post recovery, every detail was taken with at most care and have explained all stages and regular followup with office folks regarding my status.
Beautiful facility clean very professional. Considering it's pretty major surgery feels like a spa Very competent staff. Well taken care of. They appear to have great stuff cohesion
Stomach resulta are really nice, hip and inside of the leg, not highly satisfied
From begging to end everything and everyone could not have been better.I was truly delighted to find such an amazing place in Ottawa so close to home. I can breath smell taste a new world has opend up.Amazing and the outside of my nose did not change ....that was very important to me!
this team is super friendly and truly care about their patients. they will go the extra mile to ensure that your experience with them is the best.
Staff are all wonderful.Dr. Lacey responded promptly to my 6am text post-surgery and was reassuring. That was wonderful.Nurse took my calls and emails post-surgery and answered my questions, again helping to reassure me. Even at 3 month check-in, the nurse, patient co-ordinator, injectables specialist remembered me and were interested in my recovery. It felt a bit like family. The recovery nurse, I think, sometimes can be the unsung hero. She was perfect: kind, informed, patient, helpful, sweet, professional.
I had been looking into getting a tummy tuck for many years mostly due to the back pain I was suffering with due to my seperated abdominal muscles. I always seemed to come back to Kanata Plastic surgery's website. When I had my consultation with Dr. Mac Arthur he was very thorough and made me feel extremly confortable. I also met with Colleen who was also very helpful. My pre-op appointment was with Sherri, she was amazing and was able to answer all of my questions, and gave me all of the information I needed. On the day of surgery the staff was wonderful and friendly and took amazing care of me from when I got there to when I went home. They made me feel very confortable and addressed any and all concerns I had. My post-op appointment were just as successful and my results are amazing. My back pain is gone and I have a wonderful shape. Dr. Mac Arthur and the all of the staff at Kanata Plastic Surgery were extremly professional and compassionate. You can tell they love what they do and want to provide every patient with the best possible experience.
I was very impressed with the nursing staff and the care and time they took with me. The entire staff, from surgeons to reception, made me feel welcome and comfortable. They were warm and listened. It was a very rewarding experience, and something i've wanted to do for 12 years. I'm so glad I chose Dr. Lacey and his staff. It was the right decision!
I had my chest done (Liposuction) and have been really satisfied with the results. I am interested in having more liposuction done to my abdominal area and love handles and the only reason I havent booked the surgery is due to the recovery time. I'm in a good gym routine and don't want to disrupt that yet. Wonderful staff and a great place to be taken care of. My wife has had procedures as well and we are always happy to recommend doctor Lacey. We recently went on a trip to Mexico where I remained topless for pretty much the entire trip. I felt like a man at the beach and didn't need to cross my arms over my chest to hide all the fat in my chest. It was a wonderful experience.
Outstanding service and results! Professional service all the way!
Dr. MacArthur was very professional and made me feel 100% confident in my decision to undergo surgery. He took the time to make sure I understood what was going to happen during surgery and what to expect during my recovery. Great bedside manner, friendly staff, and it was great to meet Dr. Lacey as well.
i feel and look younger, more confident. I can also now fit into the right size clothes instead of a bigger size because of my arms. Overall feel wonderful. Dr Lacey and his staff were informative, respectful, compassionate and supportive in pre and post surgery. I have booked another procedure and recommended him to two friends who have booked surgery. A great practice!
To be honest, seeing Dr. Lacey when I was in the recovery room after I woke up from my surgery because he came right over and was so proud of the work he had done. He is so kind and genuine, even after what I'm sure was a long and tiring procedure for him. I am so happy with the results and my decision to go through with the procedure. . Any and every interaction I had with the Staff at Kanata Plastic Surgery was so incredible and friendly. I understand that patients are paying for procedures but it is very evident that all of the staff genuinely enjoy their work. Everyone right up to Dr. Lacey really made me feel comfortable and I never second guessed my decision to have this procedure because of their hospitality. Dr. Lacey is genuinely invested in every procedure and clearly very proud of the work he does, as he should be because it is beautiful. I am forever grateful for his talents and the incredible staff that surround him.
It has given me the confidence I had always wanted. The entire staff was very friendly and helpful.
My surgery was a great experience and it took years off my look. Dr.Lacey is an excellent surgeon and won't do anything to make you look fake ,which I really appreciate. . The professional staff was second to none . Dr. Lacey is very professional but yet friendly and pleasant. I would definitely recommend him to my friends and family.
I look and feel better; other than that, it did not really change how I live my life. this procedure was the last step in a big change in my physical body. Professionalism. Personable. Comfortable. knowledgeable.Great outcome, great experience.
I was highly satisfied because the surgeon and his team were not only truly skilled professionals, they were also kind, caring, and compassionate individuals. I felt I was in excellent hands from my first meeting to discuss surgery options to my post-surgery follow-up meetings. I would not consider going anywhere else for any other cosmetic surgical procedure, minor or major. In my opinion, this surgeon and his team are the best. I couldn't have been more satisfied.
Services are amazing Tou are not jyst a number, they really do care