First and foremost I was greeted and treated with much empathy and respect by personnel. Both Jen and Jessica Temple treated me and listened to my issues without feeling rushed or like I was in a grocery line with someone behind me. I was a emergency type visit with a spinal fracture. They were able to see me very quickly with the help of my PCP. I left feeling that my concerns had been addressed regarding procedures that may best help my situation. After leaving my only thought was that it would be wonderful if Jessica was going to be the surgeon. That was how comfortable and relaxing she made me feel during this horribly painful time. I am so glad I was referred to this group. Also referred through Dr. [name].
Jessica went over my x-rays and gave me information about treatment.
professionally and humanely treated, competent and complete explanation of condition and possible treatment outcomes.
My PA was friendly, knowledgeable, and thorough. When I followed up with a phone call question, I promptly received the advice I was asking for.
Staff was very professional, and cared about all concerns I had. All my questions were answered, and X-rays were actually shown and explained to me as well.
Her demeanor was very professional and caring. I like the way she listen to my issues, and her advice. She has a warm personality.
Jess listened to my history and current issue. She ordered x-rays and compared them to previous films in my records. We discussed next steps. I felt involved in the decision.
Very nice, spoke of options and possibilities. Seems to "want" to help.
Jess was caring and informative, and invited me to look at the MRI results with her to understand better what was going on with my diagnosis.
Very good experience, everything was explained in a manner you could understand.
Very professional, took time with me and felt very comfortable with her taking me in so quickly.
She is very clear and thorough. Always makes me feel comfortable.
Received information and feedback and it was presented in a friendly and professional manner.
PA was fine told to see rheumatologist. Call from your office for St. Francis rheumatologist but would like to see rheumatologist from Hartford Hospital granddaughter has turned 18 and no longer can be seen at Shiners she is on Orencia for arthritis. Hartford takes her insurance. Gave info to your staff who said referral and blood work would be sent have not heard from Hartford will contact your office again to request referral and my records to rheumatologist at Hartford Hospital.
