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Provider Scorecard

participant since 01/01/2019

Joanna Poole, APRN-NP

94.2% Patient Satisfaction based on 21 ratings

Scroll down to read and filter verified real patient reviews for Joanna Poole, APRN-NP . You can also learn more, see locations, or contact Joanna Poole right here at RealPatientRatings®.

Based on 21 ratings
5 stars (17)
4 stars (3)
3 stars (0)
2 stars (1)
1 star (0)
About, locations & contact info

About Joanna Poole:

Joanna is a native of Monroe, La. She graduated from Northwestern State University with her Bachelor’s degree in nursing in 2007. After graduation she worked as a Labor and Delivery nurse and pursued her Degree as a Women’s Health Nurse Practitioner. In 2014 she graduated with her Master of Nursing in Women’s Health from Northwestern State University.

Joanna has a passion for patient care with an emphasis on women’s health. Jade MediSpa has allowed her to enhance her knowledge of women’s health by incorporating the element of aesthetics.  Joanna has been married to Ashton for 12 years and they have two little girls, Mary Elizabeth and Georgia Kate. Their favorite thing to do in their free time is camp together as a family.

Contact This Provider

8600 Fern Ave. Shreveport, LA 71105

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Joanna Poole, APRN-NP Reviews (18)

BOTOX® Cosmetic

Every staff member there makes you feel so comfortable and my results are amazing!!


She took the time and listened and the results looked better than the last time I came there and it's lasting longer as well

BOTOX® Cosmetic

It was a very pleasant experience. I was in and out in less than 30 minutes. Joanna is so funny but very professional as well. I already see more smoothness.

BOTOX® Cosmetic

I was super nervous and Joanna made me feel so comfortable about everything.

BOTOX® Cosmetic

Extremely kind and knowledgeable. Loved my results and will be back soon! kind and friendly staff

BOTOX® Cosmetic

Staff was friendly and knowledgeable. They made sure all my questions were answered. The results were great! No more wrinkles!

BOTOX® Cosmetic

It was perfect.

Skin Rejuvenation

Great results. What I expected.

BOTOX® Cosmetic

Very informative on the whole process especially with it being by first time getting Botox. Less wrinkles

BOTOX® Cosmetic

Tamara and the team are great.

Laser Treatment

My results were good. I probably need another treatment because my spots were bad. Joanna left me in the room for 30 minutes to give the numbing gel time to take effect. I had to go out to the desk to ask for a blanket. No big deal, but she never came to check on me, never asked if I needed anything. Never asked if I was comfortable before she left the room. Just not the normal procedure for a spa and office of this caliber. The worst was when the procedure was taking place, she and another staff member were talking over me about the patient in another room and about the office Christmas Party. They were talking about their bonuses and about the party in general. Gossiping about a patient in another room was beyond unprofessional but so was all of the personal talk between the two employees about the party and their bonuses. I have been to the Jade Spa and the Wall center many times. I have never had an experience like this. In the talk of the Christmas bonuses, I heard that Joanna was relatively new. She needs to work on her professionalism and how to treat her patients. I am not talking about her skill at doing a laser treatment, but how to treat her patients with care and how to behave in a professional manner in front of her patients.

BOTOX® Cosmetic

Experiencing uncontrollable facial flushing isn't fun, but the staff has been so helpful with treating and helping to control my symptoms. I really love Joanna. She's thorough, and has a great bedside manner. It really does help when the person treating you is so kind and caring. I appreciate that.

BOTOX® Cosmetic

It was a great experience


Great staff & I had great results

BOTOX® Cosmetic

The staff was amazing and knowledgeable.

Injectable Fillers

Everything was very nice and easy. I had very little wait time. Everyone was polite and friendly. She filled my lips exactly how I wanted. There was hardly any pain during this process. Also, I had very minimal swelling or bruising. Very much different from my last experience at a different location. I was very pleased with my experience and will be back soon.

BOTOX® Cosmetic

Joanna was extremely helpful & knowledgeable not just about BOTOX but the facial cleansing products that I purchased that day as well. I felt extremely comfortable and satisfied with my care!