Every staff member there makes you feel so comfortable and my results are amazing!!
She took the time and listened and the results looked better than the last time I came there and it's lasting longer as well
It was a very pleasant experience. I was in and out in less than 30 minutes. Joanna is so funny but very professional as well. I already see more smoothness.
I was super nervous and Joanna made me feel so comfortable about everything.
Extremely kind and knowledgeable. Loved my results and will be back soon! kind and friendly staff
Staff was friendly and knowledgeable. They made sure all my questions were answered. The results were great! No more wrinkles!
It was perfect.
Great results. What I expected.
Very informative on the whole process especially with it being by first time getting Botox. Less wrinkles
Tamara and the team are great.
My results were good. I probably need another treatment because my spots were bad. Joanna left me in the room for 30 minutes to give the numbing gel time to take effect. I had to go out to the desk to ask for a blanket. No big deal, but she never came to check on me, never asked if I needed anything. Never asked if I was comfortable before she left the room. Just not the normal procedure for a spa and office of this caliber. The worst was when the procedure was taking place, she and another staff member were talking over me about the patient in another room and about the office Christmas Party. They were talking about their bonuses and about the party in general. Gossiping about a patient in another room was beyond unprofessional but so was all of the personal talk between the two employees about the party and their bonuses. I have been to the Jade Spa and the Wall center many times. I have never had an experience like this. In the talk of the Christmas bonuses, I heard that Joanna was relatively new. She needs to work on her professionalism and how to treat her patients. I am not talking about her skill at doing a laser treatment, but how to treat her patients with care and how to behave in a professional manner in front of her patients.
Experiencing uncontrollable facial flushing isn't fun, but the staff has been so helpful with treating and helping to control my symptoms. I really love Joanna. She's thorough, and has a great bedside manner. It really does help when the person treating you is so kind and caring. I appreciate that.
It was a great experience
Great staff & I had great results
The staff was amazing and knowledgeable.
Everything was very nice and easy. I had very little wait time. Everyone was polite and friendly. She filled my lips exactly how I wanted. There was hardly any pain during this process. Also, I had very minimal swelling or bruising. Very much different from my last experience at a different location. I was very pleased with my experience and will be back soon.
Joanna was extremely helpful & knowledgeable not just about BOTOX but the facial cleansing products that I purchased that day as well. I felt extremely comfortable and satisfied with my care!