Joanna Poole, APRN-NP

The whole experience is always great.

03/16/2021

[Are you highly satisfied?] Yes, it was wonderful.

03/16/2021

Friendliness. Professionalism.

03/01/2021

Joanna Poole made my experience so welcoming and made me feel very comfortable. She's awesome!!

02/22/2021

Joanna is always so amazing at every visit! She makes me very comfortable and answers any questions I have. I am beyond pleased with the results I have! I will always recommend Joanna and Jade Medi Spa!

02/16/2021

I was there for lip injections. Joanna listens to my concerns and was able to inject with minimal bruising! I was very satisfied with the outcome and the product used.

01/14/2021

Results were satisfactory.

01/14/2021

The service was done in timely manner and resolved the situation I was encountered.

01/07/2021

I felt that my questions were answered. She was very courteous and knowledgeable.

01/07/2021

Polite staff. Great atmosphere. Very efficient.

01/07/2021

Joanna is a skilled injector. I'm happy with the results, experience while at the medispa, and my Jade club membership.

12/31/2020

Joanna is amazing, tells it like it is.

12/31/2020

[Highly satisfied with] The friendly staff and wonderful treatment. Speedy service.

12/30/2020

So professional, knowledgeable and concerned.

12/30/2020

Very friendly staff, clean/nice environment. Enjoyed the experience.

12/24/2020

Joanna is the best.

12/24/2020

Joanna was very thorough and professional. Results were phenominal!

12/21/2020

The procedure produces great results. I absolutely love Joanna!

12/21/2020

Joanna is always so friendly & honest. She is very easy with the needle & I never have bruising. I will be back for fillers soon.

12/21/2020

Lip Enhancement

Everyone on the staff was very friendly and the place seemed really clean.

12/20/2020

Love my results!

12/18/2020

I've been seeing Joanna for Botox and Alayne for laser for over a year now. They are first rate and always make me feel welcome. Jade in general is awesome at doing that, and trust me as a transwoman I really appreciate it. Not everywhere does that for us. You have a loyal customer who tells others about y'all because of this. Thank you!

12/17/2020

Extremely satisfied! Joanna is the best! I can't wait till my next visit!

12/17/2020

Everything was so great....

12/17/2020

I felt very comfortable and at ease. The procedure was quick and easily tolerable. I love my results and am very excited to see what else Joanna can accomplish. I trust her completely to tell me what may enhance and what is a terrible idea.

11/11/2020

I absolutely love Joanna and Leah! They listen to my concerns and they deliver EVERY TIME!!! The staff is just amazing and will only do what they think is best for you, to get the results that you WILL love!

11/11/2020

[Highly satisfied with] Knowledge and respect of staff.

11/11/2020

follow up treatment to an adverse reaction. Pleased with the treatment

11/11/2020

Joanna and her assistant were great! They made me feel so comfortable and gave me the exact results I wanted.

11/10/2020

Quick and easy

11/08/2020

From the minute I walked in the door till the minute I left they made me feel comfortable and relaxed.

11/04/2020

Yes I was VERY satisfied! Very impressed with Joanna and the results I got from my procedure!

10/29/2020

My lips were not filled properly. I had to get the syringe in 2 sessions. After the first session I noticed a line across the middle of my top & bottom lip where it looked like all of the filler was placed around the border of my lip. I though maybe this would be fixed with my 2nd appt. I did mention it at the 2nd appt & was told it could take a month for the line to go away. So she used the rest of the syringe I had, I asked about filling the portion of my lip further back, plumping the "pillows" & she kind of snapped at me saying "what do you mean??". I told her it felt like the filler was only placed at the edge to the middle of my lip & not my full lip. She told me that was as far back as it needed to be done. So I just let it go, and again right after the swelling went down you could see the line of filler at the border both top & bottom lip when I smile. Looking like filler was placed in half of my lip only. A very distinctive line when I smile. I've been getting filler for about 4 years now; so I know this isn't normal. This was my first time getting filler at this location.

10/28/2020

Both Joanna and Alyne were very knowledgeable and took the time to answer my questions.

10/28/2020

All of it wonderful!

10/28/2020

Joanna P. Is amazing! I love her. So glad I was chosen to be her patient. She is honest and has my best interest in mind. For that I am so grateful. Always a great experience when I come there...all the staff is amazing, kind, and helpful.

10/28/2020

I love that she is very meticulous each time, and my results are consistent. She always goes the extra mile to accommodate my schedule. She checks on me between visits and is available by email for any questions!

10/28/2020

This was my first time getting lip fillers. Joanna was very friendly and talked me through the whole thing. It was very painful but she tried to keep my mind off by talking to me. She made sure I was happy before leaving.

10/28/2020

Very timely and courteous. Made you feel at ease.

10/28/2020

I love Joanna and have been seeing her for a long time. I can tell she cares about me and is constantly helping to make dealing with a disheartening situation a little less painful.

10/26/2020

Joanna was amazing. She spent a lot of time explaining different options.

10/25/2020

Joanna is amazing and the staff is too!!!

10/25/2020

The staff is very knowledgeable and friendly. They take their time to make you feel comfortable and that means a lot.

10/22/2020

The staff was very welcoming and the procedure has had positive results.

10/21/2020

Joanna always makes me feel comfortable and has always done a great job balancing the product to give me the most natural look.

10/21/2020

Joanna used the new filler in my lips and I absolutely love it! My lips are plump, smooth, and very soft.

10/21/2020

Jeuveau™

I appreciated the detailed consultation with Joanna as to what would be best treatments for me.

10/20/2020

Joanna does a very good job. Very professional.

10/20/2020

Joanna and her staff are so nice and welcoming. Will definitely be returning when it's time to treat myself again!

09/23/2020

Joanna is amazing and has me looking 10 years younger than I am!

09/23/2020

09/23/2020

Joanna is the best at what she does!

09/23/2020

She was nice, quick, and no bruising at the injection site.

09/23/2020

I didn't feel welcome.

09/08/2020

Joanna always does an amazing job on my Botox and fillers! I received Botox for my crows feet and was very pleased with the results! I love that they instantly disappear!

09/04/2020

Very nice staff. The staff was very polite and followed very good protocol.

09/04/2020

Always so welcoming and friendly. I love everyone there. Quick, painless, and fun conversations.

09/04/2020

I met Joanna for the first time and she was such a sweet soul, I appreciate her making me feel comfortable and not so nervous getting lip injections for the first time. I recently moved here from Orange Beach and I am so happy to have found someone new to do my Botox and injections! The lip injections turned out better than I could have imagined!

09/04/2020

JUVÉDERM VOLBELLA® XC

Joanna is awesome and always makes sure she takes the time to pay attention to the small details. I love the result of my lip filler.

09/03/2020

Everything was perfect, she made sure I was comfortable the whole time. I would recommend everyone!!!

08/24/2020

Everything was amazing! From the staff, to the cleanliness of the facility, to the understanding of my Granny and I wanting to come together and having to reschedule a zillion times! Everyone is just so sweet! Joanna knew what I wanted even though I couldn't figure out how to explain it lol! She made my bottom lip finally "fit" with my top. I had no bruising and minimal swelling.

08/21/2020

Tried Botox. Was unhappy with forehead results. Tried something else and still unsatisfied.

08/13/2020

Was treated very well and everything was explained in detail. I am highly pleased with the results! Love feeling better about myself when I walk out your door! I feel so pretty!

08/10/2020

Joanna made sure I was comfortable the entire appointment.

08/07/2020

Love the ease and results.

08/01/2020

My experience has always been pleasant. The staff is friendly and welcoming. Joanna is super friendly and very knowledgeable about what I need. I am highly pleased overall.

07/31/2020

Joanna is amazing. Always makes me looks fabulous & is great at what she does. [Single best thing is...] Joanna!

07/24/2020

I had an overall positive experience. I really like Joanna.

07/24/2020

Just from start to finish IT WAS ALL WONDERFULLLLLLL! [Single best thing is...] HOW COMFORTABLE I FELT... Even through this pandemic.. Business have a hard time adjusting to this "new" way of customer service.. BUT YOU GUYS WERE RIGHT ON FROM THE MOMENT I WALKED IN THE DOOR!

07/18/2020

She gave me more volume and was able to distribute the product appropriately to fit my needs. Joanna remembered me as a patient from the previous month, so it made addressing my concerns easier.

07/17/2020

I love everything!!! I love looking younger. I makes me feel great. The staff here is amazing!!

07/17/2020

Loved the service and results.

07/17/2020

So satisfied with my experience. Everyone from the lady outside checking temps to the ladies checking me out.....they were all so sweet and welcoming. They made it feel like you were just going to a girlfriends house for lunch not about to let someone see all your insecurities. Loved them all very much.

07/17/2020

Joanna is great at what she does! It was exactly what I wanted.

07/17/2020

Joanna and the staff are wonderful!

07/14/2020

She is so personable even when completing Botox. She is so honest and will tell you exactly what you need. I love how I don't even know she's pricking me. To say she's great and a perfectionist is an understatement. My face is smooth and looks younger!

07/10/2020

I've always been impressed by the friendliness of each and every staff member there! Perfection!

07/10/2020

Joanna made it extremely comfortable! She gave me what was best for me and I absolutely love my lips. Also, I was scared of the laser hair removal due to past experiences but it was a breeze there, ready for my next session. Lastly, she put me on a skin regimen and my skin is just about flawless. [Single best thing is...] My lips.

07/10/2020

My results were visible within the week. Joanna recommended Botox at the corners of my mouth. I was complaining about my mouth looking like it was being pulled down. It worked well and I will continue to have Botox injected there.

07/10/2020

Joanna Poole is a fantastic professional who gives recommendations based solely on the needs of the client...she doesn't push procedures or products, and she is conservative in her treatments. Joanna pays attention to details, follows up with aftercare, and I will continue seeing her on a regular basis!

07/05/2020

The staff was really nice and I got the lips I wanted. [Single best thing is...] Bigger lips.

07/04/2020

I went for a Botox/skincare consult and the staff was so helpful. I chose not to do Botox at this appointment but I did get skincare. I have severe acne and Taylor gave me a few options on how I could treat and made sure to give me the most cost friendly recommendations. My skin is already looking so much better! [Single best thing is...] The knowledgeable staff! Everyone from the moment you walk in to the time you leave are so nice.

07/02/2020

Joanna is great! She gets my Botox perfect every time!

07/02/2020

Everyone was very nice including the girl that checked my temp at the door and Joanna did an excellent job with my Botox. Great results I feel prettier now I had fine lines on one side of my forehead and it's very smooth now. [Single best thing is...] Smooth, no lines now.

06/30/2020

Joanna always has me looking beautiful! Expert injections.

06/29/2020

Professional, answered questions and fast.

06/26/2020

Our NP is knowledgeable and thorough and very fast! Love my Botox results! Love our NP!

06/26/2020

Joanna is a wonderful injector, made the procedure as painless as possible. Love my results.

06/26/2020

Everything was perfect! Lindsey and Joanna answered all my questions and made the process easy! [Single best thing is...] The results!

06/25/2020

Joanna is always friendly and makes you feel comfortable throughout the procedure. [Single best thing is...] Feeling comfortable.

06/25/2020

I was to have Juve but the nurse suggested other options since I had already had the area treated several times. She recommended another fraxel in the fall. [Single best thing is...] She was honest.

06/25/2020

[Highly satisfied] Because she didn't do my lips too big and she was super understanding even though I was acting like a crazy person. [Single best thing is...] How sweet the girls who work there are. Lexi, Joanne and her assistant. I know I was being annoying and they never let it show.

06/25/2020

I love my appointments with Joanna! She's professional and knowledgeable! Flawless results - every time!

06/25/2020

I love Joanna's laid back, fun, personality. I also appreciate that she is honest with me about procedures I've inquired about & the desired outcomes. She knows her stuff & does great work. My lips look amazing and my whole face looks younger.

06/25/2020

I am always brought back on time! I love interacting with everyone in the office! I never feel pressured to add on services or uncomfortable in anyway. Joanna is very professional and always takes time with me, making sure everything is done perfectly! I make sure to scream and shout to the world how amazing Jade is!! [Single best thing is...] Always the results! But being able to come back and visit everyone in a few months for my next round.

06/25/2020

Very friendly and informative! Pleasant & accommodating!! Sweet sweet!!!! Very personable & friendly staff!

06/18/2020

Super quick, as usual. Super cool game lite staff and always knowledgeable. Was given exactly what I asked for.

06/17/2020

Staff were all kind and professional! Knowledgeable staff!

06/17/2020

Joanna is always upbeat and makes me feel comfortable. Joanna is very honest and lets me know what procedures I need and what I don't need.

06/17/2020

Staff is extremely professional and personable. I was very satisfied with the procedure.

06/17/2020

Everyone was very friendly and helpful. No more wrinkles!

06/15/2020

I loved the precautions the facility took to keep everyone safe and healthy while being able to still see clients. No swelling or down time at all!

06/15/2020

Personable but professional attention. Boost in confidence knowing my #11 lines are diminished.

06/14/2020

Joanna is the best. And other staff is so sweet. Got exactly what I asked for.

06/14/2020

I love the results of my lips and my Botox! Can't wait to go for my next session of Botox! Everything turned out perfect!

06/14/2020

100% satisfied! I tell Joanna what I have in mind and she gets me every single time!!! I always leave satisfied! She makes you feel so welcome just like a best friend.

06/11/2020

Joanna has always been very kind and informative. She never pushes me to get things I don't want or need. Joanna is detailed in her work and gets me in and out in a timely manner. [Single best thing is...] Joanna, she is the key to my results being as good as they always are!

06/11/2020

I like the time she spends to mark the places to inject first, ensuring great results each time! Consistently just right!

06/11/2020

Joanna is very informative & helped get me set up with a daily skin care routine. I love that she saw I was struggling with the pain and tried to distract me with skin care.

06/11/2020

Everyone was very friendly and I was in and out rather quickly. Still waiting on bruising and swelling to go down but so far I am loving it.

05/27/2020

Joanna gives me the most natural look that I love as well giving me a fuller top lip that I've always wanted. She is hands down the best and worth the 2 hour drive. [Single best thing is...] Hands down Jo herself. Her work is remarkable.

04/22/2020

Personable...Joanna makes me feel like she has known me for years!! So relatable! [Single best thing is...] No "11" lines...more relaxed look to my face!

04/14/2020

Both Joanne and office staff are very friendly and accommodating. [Single best thing is...] No more forehead wrinkles

04/02/2020

[Single best thing is...] Love the results, no wait time, personality of Joanna, results.

04/02/2020

Results are exactly what I wanted. Joanna is fantastic. Very personable and professional. Love coming here. [Single best thing is...] Lip fillers. Even out my lips which are unbalanced.

04/02/2020

I arrived and was taken to a room immediately. Love that y'all are so prompt. Your staff is awesome! [Single best thing is...] I was in and out very quickly.

04/01/2020

Laser Tattoo Removal

Loved the atmosphere and vibe of the office. Everyone was very friendly and helpful.

03/30/2020

Always love when I come in and see Joanna. Experience is always pleasant and she provides outstanding customer service and advice.

03/28/2020

Joanna gave me her recommendations, no pressure, I greatly appreciated it.

03/26/2020

Joana did the procedure with topical, local injection and nitrous oxide. This is a game changer. No problems at all tolerating the procedure. Great results with little pain.

03/26/2020

Joanna is fabulous! [Single best thing is...] Joanna.

03/26/2020

Friendly, thorough, well informed.

03/26/2020

[Highly satisfied?] Yes! From the warm, welcoming staff to Joanna's magic touch, everything was great! [Single best thing is...] I always feel my most beautiful after getting lip filler. I feel like it makes my nose appear smaller.

03/17/2020

She was very nice and informative. I'm going back to get my Botox soon.

03/11/2020

Quick, easy, efficient. Joanna is a natural and gives perfect results! She is easy to be around and I will use her as long as she's available!

03/10/2020

I love visiting this spa. Everyone is so welcoming and kind. I always have wonderful results. [Single best thing is...] Barely any recovery time.

03/10/2020

Joanna is always very professional and never tries to talk me into getting things done I don't need. That goes a long way! [Single best thing is...] They feel great and well worth it!

03/10/2020

Love her gentle and accurate care. [Single best thing is...] My forehead is less wrinkly

02/29/2020

[Single best thing is...] Lack of pain and saw results. She did every thing possible to keep us comfortable.

02/26/2020

Love it!!! Very natural!

02/26/2020

I have been going to the wall center/ jade medical spa since 2006 only trust them for anything I want done ! Excellent service! No pain on anything done !

02/17/2020

I loved everyone's attitude in the office, especially the Blonde lady at the front desk, she was amazing! Joanna was very straight forward about the procedure, which I love honesty. My lip injections went great! She did a great job I'm in love with my results and I will be returning for my future needs!

02/17/2020

I always feel that the providers at The Wall Center and Jade MediSpa truly listen to what my concerns are and give me honest opinions and set realistic expectations. They never push me to buy things for a sale and I have always been pleased with the outcome of everything I have had done there. [Single best thing is...] My results!

02/14/2020

[Single best thing is...] No more #11 lines!!! Visit was short to the point and I was back on my way!

02/14/2020

Always super fast & I love that I can get an appointment after work.

02/14/2020

Before my visit, I had never had any cosmetic injections. I was a little nervous when I came in for my appointment, but the staff members, Shane and Joanna, were so friendly and inviting (even on an early Saturday morning!). The staff eased any apprehensions and nervousness I had about the injections. I was instructed on what I should expect after the injections, and all of my questions were answered without hesitation. I was so pleased that I had to stop by and just say a personal "Thank you," the following week. This is the type of service I received when previously using The Wall Center, so of course, this is why I chose to use Jade MediSpa. I absolutely love that the deep lines between my eyebrows (my 11's) are still not visible almost a month later!

02/14/2020

Joanna is THE BEST!!! I always look so beautiful afterwards! [Single best thing is...] Great results! Joanna knows exactly what is needed!

02/12/2020

Staff was amazing and I love how my results turned out. My lips look so natural.

02/11/2020

[Single best thing is...] Looks great, sun spots are gone.. I've had lots of compliments. Everything went great and she was constantly checking on me to make sure I was ok and did I need anything

02/10/2020

I LOVED it. I have always had large pores, and oily skin. I just turned 25 and I have had brake outs, dry yet oily skin. Never having a facial before I decided to. Well worth it. 4 days later an still looking good!

02/05/2020

Joanna is such a delight! She make you feel like you're her best friend, and is an absolute artist with the needle! [Single best thing is...] The results! My forehead and 11's look better than they did in High school, 18 years ago!

02/03/2020

This is first time I have not bruised for lip filler. JoAnn is a great listener as to what I wanted for lip filler and cheek filler. Great experience and results! Thank you

02/02/2020

[Single best thing is...] They were what size expected and wanted. Great results and wonderful people at the spa.

01/31/2020

Everyone was very attentive and friendly. No wait time.

01/29/2020

I have only received Botox but have been really pleased with the outcomes. Joanna is always on time and really thorough. Very professional and knowledgeable.

01/28/2020

Joanna is great and answers all questions, concerns, etc. Will continue to see her. [Single best thing is...] No more 11s.

01/27/2020

Joanna explained the procedure very clearly and answered all of my questions. I feel very comfortable with her. [Single best thing is...] Took care of my main problem area

01/27/2020

Very fast, professional, I was in & out quickly. The lip fillers were subtle, not overdone.

01/27/2020

JUVÉDERM VOLBELLA® XC

Joanna is extremely personable and very informative and makes her patients feel very comfortable during their procedure or treatment. She is honest with her patients about what to expect. She is overall amazing! The best thing about my procedure was my results. I am so pleased with my new lips and Joanna achieved exactly what I asked for!

01/27/2020

Very professional, understood what I wanted done, and I enjoy the way my lips look. [Single best thing is...] My lips.

01/20/2020

Everything from scheduling the appointment, the consultation, and through the procedure was a breeze. Joanna talked to me through the procedure step by step and answered all my questions afterwards.

01/20/2020

Detail orientated and friendly. Effective in the areas I wanted to treat and provider was open to suggestions.

01/18/2020

Joanne is great. My lips look great

01/17/2020

The procedure was explained very well to me, the healthcare providers were very professional and kind. [Single best thing is...] It was effective with minimal pain.

01/17/2020

so nice!

01/17/2020

Felt rushed, a tad rough and had bruising. I've never had bruising after Botox.

01/13/2020

Did not get expected results

01/09/2020

I was satisfied with my overall experience. beautiful place, great customer service from the people at the desk, and Joanna was very nice and understanding.

01/02/2020

Joanna was honest and upfront about what treatments would be beneficial and which would not. She is personable and easy to establish rapport with. Loved the outcome of my injections I have had fillers before By other practitioners but this time the end result looked better than any other time

12/31/2019

Joanna is professional and skilled. [Single best thing is...] Helped with wrinkles around eye.

12/30/2019

I spent roughly 600.00 within a two week time span and literally see no difference in the facial area and or neck area.. I understand the neck area is slightly different from the facial areas but, I've been doing Botox for 11 years and always have been satisfied with the results .. this particular time if seems as if nothing was even done on the areas that I had done on my eye area (crows feet) and in between my eyes ..Not happy considering I spent roughly 600.00 for no results at all considering I've been getting Botox and filler for 11 years .

12/30/2019

Joanna made me feel comfortable and answered all my questions. I was at ease while having my injection. [Single best thing is...] My forehead wrinkles are pretty much nonexistent and my crows feet are almost gone.

12/30/2019

Joanna is very inviting and makes you feel so comfortable that you're in good hands.

12/07/2019

Very friendly. Very professional. Great first time experience. My face felt clean and tighter. I will definitely do this again.

12/03/2019

Friendly, fast but thorough service. [Single best thing is...] the fact that Joanna gently suggested Botox for my crows feet but wasn't pushy..totally left it up to me so I went for it and I am so pleased I did. Love the results!

12/03/2019

Joanna knows what to do. Helps with wrinkles.

12/03/2019

I have never been disappointed during my appointments. I connect with JoAnna on a medical level and my interest in aesthetics. She always listens to my concerns about my problem areas and fixes them as need be.

12/03/2019

Joanna makes me very comfortable. She is very much a professional and makes me feel like a special client. The girls working behind the desk were so nice and pulled up my Brilliant points so I could use them for my appt. I feel like my fillers and Botox were just right and not overdone. I look like me and not someone plastic.

11/25/2019

Joanna was super sweet, and professional! My lips look amazing!

11/24/2019

Joanna determined that we needed to try a new product to be more effective.

11/23/2019

Very friendly and understanding, didn't try to up-sale and pressure me. The results were amazing.

11/15/2019

Ms. Poole was friendly and careful. The headaches from my forehead and between my eyes disappear once the Botox takes effect.

11/15/2019

Appointments are on time, and I receive the results I want.

11/14/2019

I'm new to Jade Medi Spa and Jade Club as well, and I love it already! Joanna did my juvederm ultra plus lip fillers and Alyne did my hydrafacial. They were both so kind and informative. They definitely made me feel comfortable being a new client. I can't wait to come back for my next Hydrafacial. And I'm loving my natural, yet improved lips. My smile is beautiful now! Big thanks to y'all for being great at what you love!

11/14/2019

Did not receive any post op instructions other than handed an ice pack. No "what to expect" discussion either

11/14/2019

Very informative about products. Never makes me uncomfortable by pushing other procedures overly aggressively. Always eager to help. Easy in & out. No waiting. Great customer service.

11/10/2019

It was the exact amount of product I needed in the exact spots. My eyes did not droop and my elevens disappeared. Quick and professional service.

11/10/2019

Joanne was wonderful!

11/10/2019

Pigmented Lesion Removal

I came in for fillers but we decided to work on my pigmentations first. I appreciate the honesty for what I need before I waste my money. Thank you

11/07/2019

Joanna was very personable, and made me feel like I was in the best of hands for my treatment. I expressed my nervousness, and rather than trying to make me feel like I was silly for being so nervous, Joanna took every step possible to make me feel comfortable and completely took my nerves away.

10/31/2019

Joanna is a skilled injector- always giving me the best results! I never feel "over injected." People never believe I'm in my 40's!

10/24/2019

I'm an RN. I pay close attention to things that most people don't. Building is super super clean, well lit, calming environment. Proper precautions/techniques were used. Patient education before, during and after was great. I loved the charging station! The results were amazing!

10/20/2019

Joanna was the best! I have had my lips and Botox done by other plastic surgeons. Her knowledge was superb and results were amazing.

10/12/2019

Joanna was extremely nice and professional. Excellent results and did not take long at all.

10/04/2019

Joanna is so pleasant to work with. I love, love, love the result of my procedure. Painless and rejuvenating. NO crows feet and I am 60!! My skin is so smooth and flawless.

10/03/2019

I was welcomed, didn't wait long and was satisfied.

09/28/2019

Professional, courteous and thorough.

09/26/2019

Joanna was knowledgeable and honest and prevented me from spending a ton of money. Everyone was so nice. Can't wait to come back. [Single best thing is...] a fuller top lip.

09/26/2019

Jeuveau™

Everything about my experience was amazing! Everyone was very nice and Joanna explained everything so well and was such a sweet person can't wait to come back!

09/26/2019

Xeomin®

I love Joanna! I've had 6 different people do my injections, some were even plastic surgeons. You will NOT find anyone better than her. She is very kind and has a great sense of humor. I refuse to go anywhere else. My results are more perfect than they have ever been since Joanna has been doing them.

09/26/2019

Knowledgeable and professional staff. Exceptional facilities.

09/23/2019

[Single best thing is...] Sunken spot at the top of the bridge of my nose looks somewhat better. Botox was given too close to my eyebrows so they drooped some. Was bruised on the eye corner.

09/20/2019

Halo Hybrid Fractional Resurfacing

Friendly staff Joanna was very nice. Procedure hurt and she offered suggestions to make it less painful. She cared about my comfort.

09/20/2019

The ladies are amazing. I trust them as practitioners and I have always been pleased with my results. As someone that has always suffered from oily skin/ acne and noticeable sun damage a few years back, I feel like my skin looks better now than it ever has!

09/20/2019

Lips look great.

09/20/2019

She was so nice and made me feel so comfortable. Cleanliness was top notch and outcome was amazing. No more wrinkles.

09/20/2019

Wonderful staff great service. [Single best thing is...] Skin health and forehead lines removed.

09/20/2019

I was highly satisfied with the results and highly satisfied with the professionalism of the staff. The results were great.

09/18/2019

Joanna is always pleasant. She keeps me looking beautiful! I'm in and out quickly. [Single best thing is...] The youthful appearance of my forehead and outer eye area after Botox.

09/17/2019

Very professional, down to earth and she will be honest with you.

09/16/2019

Joanna got me in and out in no time! She knew exactly what I needed and was so accommodating when it came to making appointments to get ready for my wedding in December! No wrinkles :)

09/16/2019

Joanna was amazing and I love my results. The girls at the front desk were awesome as well.

09/15/2019

Joanna is experienced and professional - she listens to me and what I'm wanting and offers solutions. Happy with results.

09/13/2019

She always does an amazing job

09/13/2019

Joanna and the entire staff were so sweet and took their time to make sure I understood everything and felt comfortable. I will never go anywhere else for my Botox/filler needs. Best experience ever!

09/13/2019

Joanna is absolutely great! Very friendly makes you feel like family!! Always gives you her honest opinion. Everyone is very welcoming.

09/07/2019

Joanna is patient, friendly, and always listens to my concerns and what my treatment goals are. She is a gentle injector and I love my results.

09/01/2019

Joanna did an excellent job making me feel comfortable during my procedure. I am already seeing some tightening in my skin one month after my first procedure.

08/29/2019

Ease of scheduling appt. and skill of Ms. Poole.

08/29/2019

Wait time is quick. Staff is friendly and welcoming. Joanna is great.

08/29/2019

Enjoy seeing the friendly staff and also the results. Diminished lines.

08/29/2019

Microneedling

Joanna has gone out of her way to help me find a solution to my chronic facial flushing. She's constantly helping me think of new things to try. I love her!

08/29/2019

It was an all around good experience. Decreases wrinkles.

08/21/2019

Everything from scheduling the appointment, to talking to Joanna and her understanding what I wanted was so easy! Joanna was sweet and answered all my questions to were I could understand them. I had reservations about lip fillers and she talked to me about them and told me to think about them instead of being pushy. I received Botox that day, and signed up for the Jade MediSpa Membership. I will be going back in October for by second round of Botox. [Single best thing is...] My forehead is SMOOTH!

08/20/2019

The office is so pretty, the staff is so sweet and Joanna knew her stuff. I love how she can look at my face and know what I need!

08/20/2019

I was highly satisfied with my visit because it didn't take long and had good results..

08/20/2019

Joanna does my Botox & it is always great!! I decided to try lip fillers again & I trusted Joanna to do it & she did a great job & took her time doing it.. She is great!! [Single best thing is...] That I had no complications & my lips look full again.

08/18/2019

Everything went exactly as I had imagined. Everyone was very nice and knowledgeable. My lips are more full -goal accomplished and I'm not frowning 24/7. Can't wait for my follow up. My overall self appreciation is better. It was for myself and it helped me feel more confident.

08/15/2019

Provider gave informed suggestions regarding type and quantity of filler and Botox. My face looks younger and natural.

08/14/2019

Joanna, told me she needed to give me more Botox than I had been getting. I was skeptical, because of a couple of bad experiences in the past, but she delivered. I was very pleased with my results.

08/14/2019

She did a good job. I'm happy with the results. And she did what I asked her to. Not only was she kind friendly and well spoken but she explained everything to me the way I wanted it.

08/14/2019

Joanna explained everything and was super relatable!! Loved her easy going personality not to mention she made my lips look great!

08/13/2019

Joanna is an AMAZING injector!!! Love what she does!! I had a colleague whom I had not seen tell me I haven't changed a bit!! Love that I don't look "plastic" but just look refreshed!

08/13/2019

Joanna is an excellent injector. She has a very light touch. She took the time to listen to what my thoughts and concerns were and developed a treatment plan that addressed them. I have been to several other spas and Joanna is by far the best! I look younger and more rested, but still look like me. The results are subtle but effective, and are exactly what I wanted.

08/13/2019

Joanna took the time to explain and suggest what it was that I was wanting to accomplish.

08/13/2019

Love making the trip to Shreveport to see the Jade Medi Spa. It is such a treat to get great treatment in an efficient manner. I can't wait to come back and continue to try new things!

08/13/2019

Professional and knowledgeable regarding the procedure, answered my questions and didn't feel rushed. [Single best thing is...] Painless & fantastic results

08/13/2019

Absolutely!! Love my appointments! [Single best thing is...] Its exactly what I want

08/13/2019

Looks great. Forehead is smooth.

08/02/2019

LOVE COMING HERE.

08/01/2019

The staff was amazing at explaining everything and providing comfort while waiting and during the procedure. Joanne explained every step while she performed the procedure and was very timely. Also, my results were perfect just how I wanted my lips to turn out. [Single best thing is...] People tell me how natural my lips look which is what I wanted.

07/31/2019

Joanna was amazing. Offices & staff were awesome.

07/31/2019

Awesome experience all around. I love the Nurse Practitioner. [Single best thing is...] Decreased expression lines.

07/31/2019

Joanna was amazing, quick, efficient and very knowledgeable. Will continue to see her. [Single best thing is...] It addressed my issue spot on!

07/31/2019

Yes [highly satisfied]. [Single best thing is...] It actually worked.

07/31/2019

I appreciate that my appointments are on time. Everyone is really nice and friendly. Thank you for helping me look my best.

07/31/2019

It's just the first treatment of three. It is diminishing my wrinkles.

07/31/2019

Very pleased with results and staff are always friendly and make appointments a pleasant experience

07/23/2019

Everyone is always so accommodating, friendly and professional!

07/23/2019

Saw me the same day I called in. Got right in soon as I arrived. Fun conversation from all staff. In and out and painless .

07/17/2019

Very professional and friendly staff...I always feel very comfortable and at ease.. [Single best thing is...] My eyes and forehead look much less tired and much more revived..

07/16/2019

The staff is always super friendly, Joanna is amazing and very knowledgeable. She takes pride in what she does and cares about the patient's outcome. The office is always well kept and is a relaxing environment [Single best thing is...] No more RBF!!!!

07/16/2019

Everyone is so friendly and professional! Always satisfied!! Botox is great!

07/16/2019

Everything is perfectly explained. My results are amazing. Barely any recovery time.

07/03/2019

I called with a question and she called me back that day.

07/02/2019

Joanna was so nice and answered every question I had

07/02/2019

She explained everything in detail about what was going to take place during the procedure [Single best thing is...] Friendliness

07/02/2019

ThermiVa

Just didn't help at all

06/26/2019

Yes [highly satisfied]

06/26/2019

06/26/2019

ThermiVa

Great, as always! Joanna is the best!

06/26/2019

Everyone you come in contact with when you walk in the door is super friendly, literally everyone I walked past spoke or smiled!

06/26/2019

I appreciated the time and attention Joanna gave to my personal skin care concerns with treatments and skin care regimen options.

06/20/2019

The suggested treatment was just enough to make a difference without going overboard. Staff was awesome, friendly, and timely. [Single best thing is...] It was the right amount to do what I wanted and not over kill

06/19/2019

Everyone was so nice from the time I walked through the door until I left! And made me beautiful! LOL

06/19/2019

Jeuveau™

I described how I like my brows "peaked" and that's exactly what I got! In love!!!

06/19/2019

Love my results! I recommend Joanna to everyone! My lips have never looked better! Joanna has some major talent!

06/19/2019

Very professional. [Single best thing is...] improved appearance.

06/19/2019

I recently switched to Jade from Arklatex Dermotology and I've been extremely impressed with the Spa, the services and the staff. I'm welcomed every time by the front desk, I appreciate the personal phone call reminders, and I love the benefits of the Jade Club. Joanna Poole is skilled and knowledgeable in the products and procedures. It's nice to feel like she genuinely cares about my skin! So happy I made the move! [Single best thing is...] Feeling more confident in my appearance!

06/15/2019

I was in and out in no time. Joanna was so sweet and knowledgeable about what I wanted.

06/15/2019

Joanna was great!

06/14/2019

Joanna makes you feel at ease with whatever procedure she may be doing & treats you like you've been friends for years. Other staff members have the same friendly disposition. One brow would jump up all crazy like after my first Botox injections. I showed up unannounced a few days later, we all had a good laugh about my "party trick", then she fixed me up. Couldn't ask for a better set of girls.

06/14/2019

Yes [highly satisfied].

06/14/2019

Everything was nice and neat as well as clean.

06/14/2019

Everyone is knowledgeable and it was just a pleasant experience

04/26/2019

Joanna was so knowledgeable, I tend to have a lot of questions and she never once rushed through an answer. She is very patient and personable.

04/09/2019

Every staff member there makes you feel so comfortable and my results are amazing!!

03/25/2019

Xeomin®

She took the time and listened and the results looked better than the last time I came there and it's lasting longer as well

03/03/2019

It was a very pleasant experience. I was in and out in less than 30 minutes. Joanna is so funny but very professional as well. I already see more smoothness.

02/25/2019

I was super nervous and Joanna made me feel so comfortable about everything.

02/18/2019

Extremely kind and knowledgeable. Loved my results and will be back soon! kind and friendly staff

02/18/2019

Staff was friendly and knowledgeable. They made sure all my questions were answered. The results were great! No more wrinkles!

01/23/2019

It was perfect.

01/23/2019

Skin Rejuvenation

Great results. What I expected.

01/23/2019

Very informative on the whole process especially with it being by first time getting Botox. Less wrinkles

01/18/2019

Tamara and the team are great.

01/17/2019

Laser Treatment

My results were good. I probably need another treatment because my spots were bad. Joanna left me in the room for 30 minutes to give the numbing gel time to take effect. I had to go out to the desk to ask for a blanket. No big deal, but she never came to check on me, never asked if I needed anything. Never asked if I was comfortable before she left the room. Just not the normal procedure for a spa and office of this caliber. The worst was when the procedure was taking place, she and another staff member were talking over me about the patient in another room and about the office Christmas Party. They were talking about their bonuses and about the party in general. Gossiping about a patient in another room was beyond unprofessional but so was all of the personal talk between the two employees about the party and their bonuses. I have been to the Jade Spa and the Wall center many times. I have never had an experience like this. In the talk of the Christmas bonuses, I heard that Joanna was relatively new. She needs to work on her professionalism and how to treat her patients. I am not talking about her skill at doing a laser treatment, but how to treat her patients with care and how to behave in a professional manner in front of her patients.

01/17/2019

01/17/2019

Experiencing uncontrollable facial flushing isn't fun, but the staff has been so helpful with treating and helping to control my symptoms. I really love Joanna. She's thorough, and has a great bedside manner. It really does help when the person treating you is so kind and caring. I appreciate that.

01/17/2019

It was a great experience

01/17/2019

KYBELLA® / BELKYRA®

Great staff & I had great results

01/17/2019

The staff was amazing and knowledgeable.

01/17/2019

Everything was very nice and easy. I had very little wait time. Everyone was polite and friendly. She filled my lips exactly how I wanted. There was hardly any pain during this process. Also, I had very minimal swelling or bruising. Very much different from my last experience at a different location. I was very pleased with my experience and will be back soon.

01/15/2019