Karen was able to identify possible concerbs even before I mentioned them. She developed a plan of action that met my needs. Her bedside manner and knowledge are top-notch.
Karen is extremely personable and makes you feel comfortable and heard.
Karen truly went above and beyond to provide service for me during this appointment. She made a huge effort to make sure she was available for my appointment. I genuinely appreciate this!
City of Oaks worked me into their busy schedule due to an issue with my pregnancy. Karen is very kind and warm, and she made me feel very welcome, as did the other staff. She took her time with me and answered all of my questions thoroughly.
I am always satisfied when I visit. These ladies made my entire pregnancy and birth so special and carefree. They always listen and never make me feel rushed.
Karen has always taken her time and been extremely kind and thorough.
Obstetrical Appointment (routine)
Karen takes the time to listen to my concerns and also give her expert opinion.
I was highly satisfied because Karen and all the staff were very kind, professional, thorough, and informative. I have never had an IUD placed before and was a little nervous since I didn't know what to expect but Karen put my mind at ease.
I'm really hoping this was just an off day for them. I really want to like their practice as they come highly recommend and I really want the midwife experience for my next pregnancy and they are the closest midwives I could find to my house. There were a lot of little things like staff being late, my ultrasound being in the middle of my appointment, and not feeling like I had enough time with the midwife to ask questions especially when the ultrasound showed a sac but no baby. I get that it is early in the pregnancy but I left the appointment with a lot of questions. The whole appointment felt very rushed and unorganized. What I really loved was the midwife, Karen. She was very positive and seemed thorough and transparent which I greatly appreciate. She had me sign papers to have my records sent over so they could know how to help me have a better birth experience than my last. I really appreciate because my last birth was not great. I go back in 2 weeks for another ultrasound and visit and I hope things are much better this time around.
Obstetrical Appointment (routine)
Karen and the whole team are absolutely wonderful! Such care and helpfulness through this pregnancy and navigating care during COVID.
Obstetrical Appointment (routine)
For my initial telehealth appointment, the practitioner never called me. This resulted in an inconvenience as I had made arrangements for an appointment. I wasn't contacted for a follow-up until the next day in the midst of my work day (which is consumed with back-to-back Zoom calls). When rescheduled, the practitioner didn't call until 30 minutes beyond the scheduled time. Again, this caused inconvenience as I left work for the call. I have yet to be able to speak to a practitioner and address health needs and concerns. This is dissatisfying because there is a huge amount of trust that I must put into the practitioners as they will assist in delivering my baby. Having been forgotten about via telehealth and having extremely long waits in office (well beyond 45 minutes beyond the scheduled appointment time) has made this OB process frustrating.
Karen is the most down to earth person and I feel extremely comfortable talking to her. She has been there for me during my pregnancy and now that struggles I am going through postpartum. She really cares and I am so blessed to have her as my doctor.
