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Provider Scorecard

participant since 11/02/2020

Mala A. Freeman-Kwaku, MD

96.4% Patient Satisfaction based on 199 ratings

Scroll down to read and filter verified real patient reviews for Mala A. Freeman-Kwaku, MD . You can also learn more, see locations, or contact Mala A. Freeman-Kwaku right here at RealPatientRatings®.

4.82
Based on 199 ratings
5 stars (168)
84.4%
4 stars (28)
14.1%
3 stars (2)
1.0%
2 stars (1)
0.5%
1 star (0)
0.0%
About, locations & contact info

About Mala A. Freeman-Kwaku:

Dr. Mala Freeman-Kwaku, a board certified obstetrician/gynecologist was born and raised in Norfolk, Virginia.

After completing her undergraduate degree and her medical training from the University of Virginia, she finished her residency at Georgetown University. Dr. Freeman-Kwaku joined Arboretum ObGyn in 2002. She is married to Dr. Hans Kwaku and they have four children.

In her spare time Dr. Freeman enjoys spending time with her family, being with her church family, Lighthouse Chapel International. Additionally, she also enjoys getting to know her patients and feels it is important to consider the whole women when evaluating their health care needs.

Contact This Provider

3125 Springbank Ln Charlotte, NC 28226


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Mala A. Freeman-Kwaku, MD Reviews (38)

Annual Well Woman Exam

Dr. Freeman-Kwaku is knowledgeable, thorough and professional. She makes you feel like family. She genuinely cares for her patients. Getting a pap is not an easy thing to do but professionalism and care for her patients eases the tension.

New Patient Visit

Friendly, professional and knowledgeable. Nice atmosphere, didn't wait too long.

Annual Well Woman Exam

I expected some changes due to covid, but protocols were in place and I felt comfortable being there.

Annual Well Woman Exam

Dr. Freeman was pretty friendly and seemed like she cared about what was going on with me. I was telling her about my anxiety and recently losing my mom and she took the time to dig in to that.

Annual Well Woman Exam

Dr. Freeman and I spoke about many things. You can tell she is a doctor that cares.

Colposcopy

Dr. Freeman is very personable, yet transparent.

Gynecological Problem Visit

I liked how Dr. Freeman discussed my options. She was not quick to suggest invasive surgery but wanted to wait and see what the ultra sound results showed before making a decision about the best next steps. She also assured me that my issue was not an emergency which helped me to calm down.

New Patient Visit

She made me feel comfortable, answered all of my questions and was very personable. Felt like I knew her for a long time.

New Patient Visit

The staff were all kind, professional, and put customer service first

Annual Well Woman Exam

Dr. Freeman is always amazing, friendly and down to earth!

Gynecological Problem Visit

I think the first office staff needs some work. Seems like they don't know how to deal with patients and communication is off.

New Patient Visit

Very quick and easy check-in process. The office and staff were pleasant and welcoming. Dr. Freeman has great bedside manner and I appreciate making a new patient feel comfortable.

New Patient Visit

Dr. Freeman has a wonderful balance of being personable, calm, informative and forward thinking.

Gynecological Problem Visit

Dr. Freeman-Kwaku is a sensitive, spiritual, caring physician who explained my issue and shared options that were clear and concise.

Annual Well Woman Exam

Wonderful Experience

Annual Well Woman Exam

I am always pleased with how pleasant and personable the staff and doctor are.

Annual Well Woman Exam

Dr. Freeman is detailed and knowledgeable.

New Patient Visit

Being that it was my first visit, I was looking for receptiveness and I felt welcomed from the moment that I entered the door. I was greeted warmly and given explicit instructions on next steps before going to see the Nurse and later the Doctor.

Annual Well Woman Exam

She is amazing, honest because she is a woman with kids and a husband so she can understand. That means a lot. I think it's more than just a business to her she enjoys what she does.

New Patient Visit

The physician was very attentive and patient.