The whole staff was welcoming and sweet. I felt comfortable through my entire experience. I came from out of state and was helped through the process over email, seamlessly. I did not feel one bit doubtful and if I showed a shred of nervousness or fear, I was comforted and reassured. I was never pushed toward other procedures and I had consultations other places as well, it was nothing like what I experienced here.
The staff were all very friendly and informative. I was able to easily understand what the processes would be for the procedure I wanted. They listened to what I was looking for and helped with that.
Dr. Montag made me feel amazing and look amazing
The doctor and staff are very efficient, friendly and thorough
Dr. Montag and the staff are always very thorough, efficient and friendly. I have complete confidence in Dr. Montag for all of my cosmetic needs.
The staff were kind and helpful. Dr. Montag was very thorough with explaining the procedures. I was happy with what Dr. Montag could do to help me.
Very easy to talk to, answered all questions, felt very confident in her ability
Dr. Montag was not my primary MD but took on my care while on call. She was committed, compassionate and caring to resolve my complications which were severe.
ASI made me feel at home and comfortable throughout the entire process. They explained everything thoroughly and I could tell that they really cared for what I was wanting.
The staff was very friendly and patient. Dr. Montag was very knowledgeable and make me feel comfortable.
I was impressed by the professionalism of the staff and their ability to show the anticipated results.
I really liked how comfortable everyone in the office made me feel. I thought Dr. M was very personable too.
The drainage tubes didn’t last long enough
Everyone was so personal and courteous, from the receptionist, the nurse, the doctor was amazing...gentle and explained every little detail...even tho my surgery was not a sensitive matter, she treated me like it was!!!
Dr. Montag and her staff were very caring and attentive to what I wanted. She had suggestions and recommendations for the best procedure for my needs as an individual. I do not feel like I am just another patient. Her nurse greets me on a first name basis with a smile every time I go in there, and I have only been there 2x. Always friendly and a smile on every face when I go in there, other doctors included. I feel welcome and a sense of happiness and well being. Thank you :)
The staff was very polite. Everyone was knowledgeable about the procedures. The office was clean and professional.
I am so happy with my arm lift....I have been self conscious about my bye bye arms, I could never feel comfortable wearing sleeveless shirts and now I feel alive and sexy because I no longer have bye bye arms, so along with my breast augmentation and my arm lift wow I'm so happy and more confident about my over all look!!
Dr. Montag and her nurses made me feel very comfortable and answered any questions I had. Obviously I was nervous about the surgery and they were very supportive and reassuring, without any pressure whatsoever. They gave me honest opinions when I was indecisive about sizes. I haven't had any other plastic surgery before, and I am so happy I chose this facility. I am very impressed with Dr. Montag and her staff!
Dr. Montag was great! She was very caring and did a great job. My initial consolation was for CoolSculpting. She explained that I could do CoolSculpting but I would get better results with Liposuction and even better results with a Tummy Tuck. I really didn't want that evasive of a surgery (Tummy Tuck). She really listened to me and that's why she ultimately suggested Liposuction and that's what I did. I had my 12 week follow up last week and my results are fabulous! My surgery nurse (I can't remember her name right now) was excellent!
Dr. Montag and her nurse are soooo friendly and understanding. I feel like they actually listen to all my concerns. They reassure me in their expertise and I feel I can put my trust in them 100%.
Dr. Montag is calm, reassuring, and thorough. The results were fantastic! Thank you!
They were very informative and kind. They made me feel very safe and comfortable.
I had a breast aug back in 2006 with Dr. Heick with a wonderful experience back then. Now 13 years later, one of my saline implants deflated and I went back to see him and he has retired. I saw Marie Montag and she was wonderful to consult with and she gave me my options to fix it and we will replace both of them with new silicone implants and do a lift. I look forward to my surgery. I have always been treated well and look forward to my procedure.
Explained the procedure and everything was just as it should have been. Excellent results
Very knowledgeable staff. Great atmosphere. Great value of service.
They went over all my questions before I even had to ask them. All the staff was very laid back and made you feel comfortable.
Respectful, Positive attitude, cheerful, Open and honest, involved me in all assessment of my eyes. all information up front.
The surgery left pockets of fat in my abdomen.
I believe Dr. Montag truly created a work of art in the mommy makeover she gave me. I sometimes can't believe the way she transformed my body into something truly stunning. I sometimes have to go look in the mirror and make sure it's real! The easiest thing about my procedure was the surgery itself. I showed up, went through the pre-surgery protocol, met the anesthesiologist, who gave me something to help me relax, and before I knew it, I was waking up. It was surprisingly low stress and dare I say, easy!
The Dr. was great, answered all my questions and I'm very satisfied with my results. All the nurses have been great from pre-op up to post-op. Both the Dr.s and nurses make you feel comfortable about the whole surgery process and getting through the recovery process.
Dr. Montag explained everything thoroughly and helped me manage my expectations before and after surgery. She is always cheerful and takes the time to answer all of my questions during follow-up visits. The staff at Aesthetic Surgical Images are always friendly and professional. [Single best thing is...] The ease of scheduling the procedure and having all of my questions and concerns handled beforehand. I always felt very comfortable with every step of the process.
Dr. Montag took the time to walk through the entire process of the surgery and the aftercare. She also talked about 10 years down the road which was really nice and something extra. ASI was the second consult I received and I knew immediately that was the place for me. The staff was very friendly and quick to answer questions and the payment options were readily available. 100% satisfied with ASI and all of the staff. The nurse who helped me the day of my surgery even came in to one of my post surgery appointments just to check on me and say hi. Such amazing patient care!!
Dr. was thorough with questions I had.
I was not satisfied because it took 2 hours for me to be seen. By no means is this acceptable. You have to consider your patient and their time.
Dr. Montag was very easy to work with and listened to every concern that I had before my surgery. During surgery, the nurses were so friendly and made me feel at ease before during and after the procedure. Dr. Montag was wonderful and my results are amazing! Just what I was expecting. All my follow ups have been good and whenever I have questions or concerns I can call the office at anytime and speak with the nurse and they get back to me within a reasonable time. My results are what I have been wanting since I have looked into getting a breast augmentation. Dr. Montag, I highly recommend if you are thinking about getting plastic surgery. She is beyond amazing.
I am 3 months post op and I am thrilled with my results. Dr. Montag and the entire staff had made the whole experience very comfortable. They have answered every question or any concern immediately. Their number one priority is your health.
My initial confidence in Dr. Montag was during consultation when I felt like she listened and empathized. Then she explained the solution to my problem giving me hope for realistic improvement. Later, after the procedure, I had a concern that she did not dismiss at all but said with assurance that a lot of changes would still be taking place during the healing process, and if this particular concern did not improve with time, to not worry because everything is fixable. A perfect answer! I did not waste another minute thinking about it. AND, it did work out on its own! Thank you, Dr. Montag! This procedure has made me feel younger because I was able to get rid of some unwanted saggy skin that aged me more than my actual age. I am delighted with the result!
From the very beginning at my initial consultation until now, post surgery, I have never once felt uninformed. It feels as if Dr. Montag is right there going thru it all with me. I appreciate her care and demeanor towards her patients. My whole experience has been very pleasant. But the one thing that especially stands out is the nurse the day of my surgery. I was beyond nervous and her calming, pleasant attitude just immediately put me at ease. She had a way of making you feel comfortable and I hope she realizes how much that is appreciated!
Great customer service, very caring staff, and easy to talk to Dr. Montag. Happy with the physical outcome. Was very nervous going in, but the staff was welcoming and made you feel very comfortable.
I developed a hematoma 2 weeks after a breast augmentation and lift. Dr. Montag advised me to go to my local ER since I am 2 hours away. She stayed in contact with my ER doctors through the night and performed surgery at 6 am on Saturday morning.
I felt very uncomfortable with the outcome of the appt. The word choice in viewing my breasts as well as facial expressions in regards to the needing a lift vs not was very unprofessional. I felt very uncomfortable and self worth very low after appt.
Love Dr. Montag! Professional, friendly and very good at her job! My wrinkles have smoothed out!
All my questions were answered, I feel so comfortable having a female certified plastic surgeon as my surgeon. Dr. Montag is the sweetest, listened to me, made me feel comfortable with whole process.
Took too long. There was way too much wait time. After watching the video, I sat in the room for 15 minutes waiting. Every time you moved to another room, there was another long wait.
Staff is always on time and helpful.Dr. Montag is honest and caring.Clean facility at all times. [Single best thing is...] Being able to workout after breast reduction surgery.
All of my questions were answered thoroughly and all staff took time with us- not in a rush. The information on what to expect was spot on and all staff were very available for any types of questions. The results are a work of art❤ Dr. Montag is an artist!! I was always self conscious of having no chest on a definite pear shaped body! The results are beautiful!
I felt very comfortable with all. I had all my questions answered and felt at ease. The surgeon was very nice, she showed compassion in all decisions of surgical procedures. I have told many women to always give this facility first choice, because they show respect and compassion to their patients.
The friendliness and the Dr. being available when I had a problem. They are all very concerned if you felt there was a problem.
Dr. Montague was very down to earth and answered all questions with patience. I love the results!
I have used Dr. Montag for years and would not trust any other Dr. to do my procedures. The nursing staff and the front office staff are well informed, professional and so so sweet. I am a lifetime customer. My vision has become somewhat better, no more baggy upper lids and no more large droopy bags under my eyes.
Everything was beyond excellent. Dr. Montag is extraordinary. Natural
My self esteem is back!!!! . I love my new implants. Much better then the first set. Still waiting to see what happens with my thigh.
I've had all of my surgeries performed by Dr. Marie Montag. I will continue to go to her for anything else I decide to do. She always makes me feel like I'm the only patient she has during an office visit. She always answers my questions in a way I can easily understand. She has a fantastic bedside manner that makes you feel like you are her #1 priority. My post and pre OP surgical nurses were so sweet. A very caring group of ladies! Always making sure if I was ok or needed anything and answered all my husbands questions! Lol
Dr. Montag has such a gentle and personal manner. I feel that she truly cares about my result and understands that I don't need this procedure, but I want it for many reasons. As a woman, I feel that she understands my concerns and needs with the procedure I'm having. She did a fantastic job of making sure that absolutely everything possible was explained and talked to ME, instead of my husband, although she plainly answered his questions, too. I feel confident in going to her for my procedure and believe she will do her absolute best to make my results what I've hoped for.
I had a lot of questions and I prefer a board certified surgeon to care for me. Also I want a Dr. with experience.
Dr. Montag had a way about her that was soothing and made me comfortable. She took her time and I really appreciated that.
Love Dr. Montag - she makes you feel comfortable and she is very professional and friendly.
I was nervous and unsure about going forward but I felt reassured that I was in good hands. Everyone seemed very competent which as a nurse myself made me feel good. [Single best thing is...] The outcome and lack of any post op issues.
Dr. Montag was so kind and took care of my issue in a very efficient manner. She is an amazing provider and I recommend any and everyone to her!
Dr. Montag is an incredible surgeon. She knows what she is talking about, she knows what she is doing, and she knows how to interact with the patient to encourage comfort with the decision. She really felt like more of a friend or a mother figure when we spoke about the procedure. She told me on many occasions that I would be glad that I did go through with the procedure and I fully trusted her. She was right! I am very happy. :) The best thing about the procedure at Aesthetic Surgical Images is the atmosphere. Hospitals can be a little bit scary and intimidating. Having this small, comfortable surgical clinic felt more like home, yet professional at the same time.
Great customer service, friendly and accommodating!
Excellent education about the entire process
The staff was very friendly, educated, and answered all my questions.
Explained in good detail. Let me know what I needed to know for when my surgery comes. Friendly. Answered questions.
Dr. Montag makes you feel so comfortable and relaxed. She has wonderful nurses as well. They sit down with you and not hurry you out the door like a lot of doctors do these days.Thank you!!
Very informational. Dr Montag took out time to speak to me directly about my concerns. Because of her friendliness I chose this doctor.
We were originally scheduled to have the procedure done by Dr. Edney. When Dr. Edney had his accident and we found out he would not be performing the procedure, I was pretty nervous since we were comfortable with him. Dr. Montag was amazing and seemed to really understand the situation and made us feel very relaxed about the change in Doctors. Thank you to everyone for helping us feel so comfortable.
This medical facility is excellent and the staff and Dr. Montag is an awesome and very kind and caring doctor and woman. Thank you for an excellent experience and for helping me out with my problem.
I consulted two different clinics prior to deciding on a surgeon. Both were professional, but Dr. Montag, her staff, and their clinic was just more personal. From the first phone call to schedule a consultation, to my last post-op visits the nurses, doctor, and entire staff greet you and treat you warmly and professionally. Would highly recommend Dr. Montag and her staff.
Staff was friendly and knowledgeable. [Single best thing is...] Improved body image....motivated me to make healthy dietary changes which improved my overall health.
Dr. Montag and her staff were so informative. I have had this procedure done before and very unhappy with results. Dr. Montag clearly outlined how she could help me be happier and more confident in new results. Her staff was very kind and professional. Dr. Montag is very hands on and I received more info on the upcoming procedure then I did my first one with another doctor, which I think led to the unsuccessful look I was wanting to achieve. I look forward to a long relationship with Dr. Montag and her staff.
The doctor was WONDERFUL CARING JUST DOWN RIGHT AMAZING! HANDS DOWN VERY VERY HAPPY
Dr. Montag is an excellent clinician with extraordinary skill and talent. Her personality and bedside manner reflect caring, kindness, compassion, understanding, respect, and professionalism—all creating an atmosphere of trust, confidence and comfort.
Courteous and professional
I didn't realize how many things I didn't do because I was embarrassed about my body. I never wanted to go swimming and would often pass up on invitations to go out. Since having the surgery I have regained control of my life, I have been to the beach and rocked it, and never pass up an opportunity to meet a friend! . Dr Montage has been absolutely wonderful. She is always in a good mood and is very personable. When she was out of the office I met with Dr Edny, and he was wonderful as well! Great group of Doctors.
Dr. Montag is very knowlegeable. I have always been impressed with her skill and ability to communicate clearly. I trust her and know she would have my best interest in mind. Thank you for taking time to provide the consultation.
Everyone was very professional and kind. I felt comfortable with the staff.
I really liked my surgeon! Everyone listening to my needs!
I have had a paneculectomy done in 2005. I had gained weight because I had to stop working out because of thyroid problems and a high heart rate for 3 years. I gained weight. I then was in the clear to work out again went to a nutritionist and lost weight went to the surgeon who did the first surgery who told me it would not take much. When I went to Dr. Montague, I was told I would have to go through some of what I’ve already been through and she mentioned my legs. I never said anything about my legs. When the price was quoted it was almost double than my previous surgeon. After hearing that I didn’t trust her anymore.
Already specified - but to spell it out. Please don't humiliate potential customers.
The staff and DR were very friendly. The atmosphere was great. I'm just have more questions. Will likely want a second consult with DR. Its a big decision.
Everyone very friendly and answered all questions. Staff makes everyone feel comfortable.
Dr. Montag is very caring and professional. The outcome of my surgery was so much more than I imagined. I have returned for other procedures and have been satisfied each and every time. It has given me more confidence. My exterior more accurately reflects the way I feel inside. Hurray for Dr. Montag.
The staff was very friendly and they seemed very caring. They were very welcoming. Made me feel good about choosing them.
I was satisfied with the consultation and appreciated the clinic tour along with details of the procedure while doing so. My main reason for not scheduling is lack of availability during the week. Monday surgeries are not ideal with mine and my husbands work schedule.
This was my first surgery ever and everyone was so nice and helpful and I wasn’t worried at all - the staff there are top notch and I would absolutely recommend them every time
I had to try 3 times to schedule a consultation because I did not receive calls back with available times. Diana did not offer me any feedback on implant sizers when trying on. She did not thoroughly explain anything or offer any verbal feedback to the sizer i had on, which made me feel uncomfortable standing there in my bra. Being brand new to the world of plastic surgery, I was looking for some affirmation from a medical professional that I was making the right choice in size, if i could go bigger, should go smaller, etc. I only received a shrug and a nod from her. I only tried ONE size during my consultation. After visiting a different office I received extremely detailed information on different types of implants, what to expect for pre op, operation, and post op. I was encouraged to come back with different clothes to try on as many times as i liked. I was encouraged to try every sizer they had, (small to huge) to be sure I saw every option available to me. I left this other office with every question answered and more. It would have been very nice to have some more assistance and help through the sizing process, which is the most important part in my opinion for a woman.
Dr. Montag has performed the same procedure on several others who I know personally, and they had great results. She was very thorough and comforting during the consultation. My spouse was against me having this procedure, but was much more at ease based on Dr Montag's explanations.
Staff was friendly, respectful and listened to your concerns. They were also quick with getting back to you on any questions.
Staff was very professional. I felt comfortable at all times. Patient education was provided and was presented in a clear manner which included...video, written, and face to face format. I was impressed by the courtesy and professionalism of the nurse taking the photos....I appreciate her ability to make it a positive experience. Dr. Montag is wonderful.
the surgeon was very nice, knew her information not just there to sell the procedure. Didn't feel like it was pushed very informative.
Have been going to SI since 2001 and have had many procedures. Everyone is very kind and caring from the day you walk in until your final checkup. I sometimes feel they are so busy they could use more help for the desk ladies :)
Most caring and heart felt staff and team I have ever done business with!
Great communication and nice people. Everyone was great to work with and informed me well My stomach is flatter and I like my shape much more
Everyone you interact with is very friendly and works to fulfill the patient's needs. They make you feel comfortable in what could be an otherwise uncomfortable situation. The team can be rated high in the customer service area- listen, address needs and find a solution. Smiling- this is key. You can also hear it on the phone. I didn't have many questions because everything was very well explained and laid out.
The dr was very specific about the procedure that i wanted and freindly.
The end results are amazing I couldn’t be happier. Very friendly professional staff. Everyone made me feel comfortable and it was a great experience.
very professional, highly trained and experienced. all staff is friendly and very helpful and patient.
I would've liked seen before and after pictures of the procedure done by surgeon to previous patients. Also seen my self on a screen stimulating before and after to give me an idea of the results after the surgery.
All questions and concerns were addressed.
I absolutely loved Dr. Montag and she made me feel comfortable in a bad situation and made it as better as she could.
The staff was very friendly and helpful and the environment was very warm and inviting. Overall, a very positive consultation experience.
NEVER RESPONDED WITH ESTIMATE AFTER VISIT. STILL WAITING.
Everything went great. Dr. Montag was very thorough in everything she did. Very happy with all of it.
Dr Montag made me feel at ease! All the staff was very friendly and helpful !
I am not highly satisfied because when I sit down I still have a roll of fat . I was not majorly obese. Just about 10 lbs overweight and didn’t get liposuction because I was satisfied with my hips and thighs, just wanted my tummy flatter
The surgeon answers all my questions and made me feel very comfortable.
Staff was friendly and answered my questions with out judgement. Dr Montag was kind and understanding on what I was hoping for from my procedure.
I was more then prepared for my procedure and the staff and physician were very helpful both before and after.
From Dr. Montag, Diana, her nurse, to the attending nurse, & the anesthesiologist I was treated with much respect.
Felt like the surgeon could have been more helpful in helping me determine what size would be appropriate. I spent most of the time with the nurse who wasn’t great but the surgeon came in said the simulator image we came up wth was fine and then left..no advice.
All staff were friendly and professional. I didn't feel rushed and they answered all of our questions. Made me feel very comfortable and put my mind at ease. Explained the procedures, gave us a tour, discussed possibility of risks, and the expected recovery time. I'm a nurse and appreciated the honesty of the possible complications and what measures they take to prevent them. I am considering another procedure as well and have scheduled another consultation. Look forward to working with this group.
From the consultation I was told that I had enough skin to do the lift and augmentation. When I woke up they told me I did not get the lift done as I did not have enough skin to do it. I think this has probably happened before. What should have been communicated was the what if type scenario. The doctor stated that with both procedures that she would only do 300 cc implant. That is all I could get. If I would have been asked before surgery that I might only be able to have one procedure done, then I would have opted for larger implants then the lift for vise versa whichever procedure they suggest first. I would have gone with larger implants first and the lift done at a later date. Instead now I have smaller implants than I would like and no lift. I also had liposuction done on a saddle bag, but only half of it was removed. It's still there. I mentioned to the doctor that I wanted it removed so I would no longer have to wear spanks every day. I still have to wear them because that round ball of fat just below my butt, looks horrible. I also had a neck lift done. To this day I still have very little feeling in the areas in front of my ears. And still a lot of soreness at the edge of the stitch area at the back of my ear lobes. Also I had detached ear lobes before and would have like to have been told that, that would change. Now they are attached and folded and look strange. I spent $13,000.00 and I'm not happy with any of it. Now I will have to pay more money to get the outcome that I wanted originally.
I saw a lot of people, Drs Montag and Edney; nurses Erin(?), Rita, Diane, and Daphne; the receptionists; and especially the anesthesiologist who compassionately put up with my fear and apprehension of needles. No one could have been more professional and personable; bedside manner was perfect.
Excellent Doctors and staff 2nd procedure at this facility.... only thing is the decor needs to be updated ... feels like the 80’s. And has not changed in 10 years since my first surgery
Everyone was very professional, they were polite, answered my questions. I think they should go over the what you need to get, what to bring with you, and what to do afterwards a little better.
Dr Montag and nurses and staff are always pleasant and helpful. I felt comfortable from the first!!! I feel so much better about myself.
Prepared, confident, educated,comfortable
Was told would be about 30 minute appointment but was 2 hours with a lot of waiting
I loved how friendly everyone was and how they took the the time to explain things to me. Also there pricing is amazing way less than I expected.
The staff was professional and friendly. Never did I feel like any of my questions/concerns were taken as frivolous. Dr. Montag was very professional and I also felt totally at ease with her. I was properly informed and prepped before and after the surgery. During the consultation Dr. Montag was honest and did not allow me to go down the path of unnecessary procedures while being clear on what the best options and recommendations were for me at that time. I can't think of one even slightly negative aspect of the entire process. Dr. Montag, knowledgeable, professional packaged with a warm approachable personality.
Staff would call periodically to check on me, they return phone calls quickly and answer questions. Everyone there is nice and I feel comfortable with all the providers and nurses. I have more self confidence, I feel better about my appearance.
The doctor and nurse made me feel at ease and comfortable when I was not.
Everything went great! All staff was very friendly and knowledgeable and made me feel very comfortable.
Girls are always very friendly when arriving. Nurses and very kind and caring. Dr. Montag is so very nice, friendly and caring. Great bedside manner and always answers all questions I have. I know I'm being well taken care of at ASI.
Love my results!!!!
The best thing about my experience was that I was never alone through the whole process, there was always someone by my side. The nurses were very caring and made my experience relaxing and easy. Dr. Montag explained everything she was going to be doing very carefully and made me feel very important to her.
The results are exactly what I was hoping. Again, I only was looking for a breast augmentation due to not wanting the scars that come with a lift and after realizing this would not be an option I was obviously upset. However my scars are as minimal as they could be and in fact are almost hardly noticeable only three months after surgery because Dr. Montag took extra time to make sure I would be happy with my outcome. . Everything asked in this survey pretty much covers why I am so satisfied but again just the overall experience was great. From the day I got there for my consultation Dr. Montag was very upfront with me that I wouldn't be getting exactly what I wanted which was a breast augmentation but in fact I also needed a lift making it more expensive and more scarring. From that day forward nothing changed as far as how helpful and honest the staff here is. As mentioned I had an infection and Dr. Montag was also very upfront about everything involving that as well. Overall I appreciate how informed they kept me on my own procedure as well as how I was doing post op.
I didn’t feel like the first surgeon took me seriously. They seemed annoyed with my questions and at one point I got the feeling they were thinking “I bet she doesn’t even get the surgery so give her the quickest easiest answers so I can go home”
I am highly satisfied because both the nurse and Dr Montag made me feel comfortable and well taken care of. My procedure is scheduled for January 2018 and I have a feeling of safety with the staff and my surgeon.
Just made me feel very comfortable and welcome! Just a total peace!
I was nervous discussing the procedure and the results but the whole team from the patient coordinator to the surgeon where very forthcoming with details, answering questions and claiming my fears.
Everyone was very professional and courteous. They were well informed and answered all of my questions to the best of their ability. They provided imaging that was helpful and physical implants to see and try on. The only thing that was sort of discouraging was there were no before and after photos of augmentations for the size I chose. It would have been helpful to see but other than that no complaints. Will definitely go back for other procedures in the future.
The surgeon made me feel very comfortable when explaining and questioning and made me feel that I could trust her to do the best job possible for me.
The surgery has changed my life. I finally feel good in my own skin and am confident with my body...something I haven't felt in years . Dr. Montag was amazing. She gave me realistic expectations of what recovery would be and what procedures I needed to get the look I wanted to achieve. I interviewed several doctors before I met with her and actually choose another surgeon, but when I met her she made me fee comfortable and encouraged me to do the surgery when I was close to my weight loss goal whereas other surgeons told me it didn't matter if I had more weight to loss. I felt like she would be able to get me the best results even though she was out of town (I am from Lincoln and she cost more, it would be worth it) The staff was always helpful and professional. Dr. Montag did an amazing job on me and I am extremely pleased with my results. I do have one area I spoke with her that may need a slight improvement revision and she ensured me it would be very easy to do. I'm highly satisfied with my entire experience and am so glad I choose Dr. Montag as my surgeon. She's good at what she does and made me feel like me and my results matter to her and I'm not just another patient coming along.
Dr. Montag was very sympathetic and all the support staff were extremely kind and respectful
Very professional and friendly staff
Just because the dream of getting my body back in shape became a reality One moment I have a fat stomach and the next it was gone
very friendly and comfortable atmosphere. staff was excellent. very excited about having my procedure.
Because I am completely satisfied with my body now and my doctor and the nurses and staff treated me with kindness and patience My body looks great
Everyone was great! Caring, concerned! Showed accreditations. Answered every question, regardless of how stupid. Thanks for your time! I got more 1 on 1 time with potential surgeon, then what I do with my pcp.
They were very careful to explain every step of the procedure and recovery to me. They were all very kind and did a follow up phone call to make sure I didn't have any questions.
I felt the staff and doctor were exceptionally friendly. It was a very warm and friendly environment which was not what I had expected. I was very impressed with the Before and After images done that day. They were VERY effective in motivating me to move forward with the surgery.
I felt so comfortable with dr montag, she's friendly, did exactly what I wanted done, and she's very funny too! More confidence , clothes fit better
Very friendly and professional staff
I was highly satisfied with the whole experience. It actually went smoother than i thought it would. My expectations were exceeded all the way around.
Everyone was patient and knowledgeable and repeated things if I needed them repeated
Very friendly & professional, made me feel very comfortable.
I has other surgeries there and had great success.
I trust Dr Montag throughly she is professional but very kind and makes you feel like you are talking with your friend She listens patiently to all questions and concerns and I love her beautiful smile she is the best and ASI is very lucky to have her Nurse Diana made me feel very much at ease before surgery She was kind and gentle throughout the process. She has a very gentle and kind voice
I felt very comfortable with dr montag
Dr. Montag has something a lot of very gifted surgeons do not have, an outstanding bedside manner. Her and her staff are compassionate, knowledgeable, and are willing to spend as much time as needed with you to answer any questions you have. I am not from Omaha, and have two other Plastic Surgery offices that are a lot closer than Dr. Montag's office, but I would not go anywhere else. I highly recommend her for all your plastic surgery needs!
I liked the time they took to explain the procedure.The whole staff was very friendly both before and after the surgery.They made me feel comfortable about the procedure.
Wonderful customer service and bedside manner. Clean and bright facility. Everyone I interacted with was knowledgable and made me feel very comfortable.
It was a good feeling knowing that they care about u and.that to me it was a wow after surgery bc i knew what the procedure was but i didn't imagine everything they did so i was really happy especially after i woke up from surgery.it's been a real good experience better than .I thought
Dr. Montag was very kind, informative, and made me feel comfortable.
Everything was very well explained and they were extremely thorough in their pre-op instructions about taking certain medications, prevention of blood clots, etc. the post surgery instructions were very thorough as well. These were very important items to follow for safety reasons and they don't take that lightly. They are concerned for their patients welfare. The attitude of the staff. This is a very personal choice and I always felt encouraged and supported.
Everyone is so friendly
Dr. Montag is amazing! She takes her time and personalizes with me. Yes she is a doctor but I feel as though I am speaking with a friend when I visit her. She always made time for me and I never felt like she was rushing even with additional visits. I am way more comfortable with my body and I don't try to hide it anymore :) Thank you Dr. Montag!
The only problem was my wait time each time before surgery and appointments was incredibly long past my scheduled time. I realize though this is an unfortunate reality because patients before me make take longer than expected, etc.
I feel like I have my 18 year old body back and I'm loving it! My husband loves it too! The staff is very professional and helpful and all my needs were met.
All of the information that was provided throughout my consultation was informative. If I had any questions the surgeon sure was able to answer them. She stressed about the safety they practice and that made me feel at ease.
Everyone was very nice and thorough with information about the surgery and the surgeon.
Dr Montag was very sincere and honest. Originally, I considered cool sculpting. With my body type, she suggested I consider a full tummy tuck, for the price and results I would see. I appreciate her honesty, and not just feeding me answers she thinks will get me to set up the procedure. I look forward to coming in for the tummy tuck - AFTER I have children,as she recommended.
Loved Dr. Montag and her nurses and the results I achieved, though I had to have a revision thigh lift because I was still left with a lot of flab/tissue. I would have liked for Dr. Montag herself to have done the imaging" part of the consultation appointment, not a receptionist. She was going to be doing the surgery and I have no idea what kind of qualifications the receptionists have to do this in any sort of accurate way. Overall, I was very satisfied with my experience and the care I received from Dr. Montag and her nurses." Removal of a lot of excess abdominal skin after massive weight loss. I could finally see the results of my exercise and weight loss efforts. I was much happier after my revision thigh lift - but felt a lot of the tissue removed should have been taken during the first procedure. Follow-up appointments were easy to schedule and Dr. Montag and her nurses seemed very caring.
Dr. Montag and her staff are the most professional and kind office I have ever been too. I have seen other plastic surgeons in town and after meeting and having a procedure with Dr. Montag I would never go to anyone else!
Everyone I interacted with was friendly and knowledgeable. They toon their time with me and answered all of my questions and concerns and did not try to push any extra procedures on me, but did help me navigate all of my options and made sure I had realistic expectations
Very friendly, helpful and knowledgeable. Taking extra time out of her day to see me since I live far away, appointments on Monday nights after hours.
They all were interested in making me comfortable and knowledgeable in what I could expect before, during and most of all after my surgery. I appreciated their taking the time to give me a tour of the facility and the detail of the explanations they went into.
The staff were all very nice and helpful. The surgeon met with me and answered all of my questions in terms I understand.
Immediate relief from symptoms of heavy breasts. Improved neck and back discomfort, fewer headaches, and improved posture. Breasts are now more evenly proportioned and not pulling me forward with extra weight. So far has been a very positive experience. The outcome was beyond expectations from the relief of symptoms from heavy breasts. Wait time for appointments are only a few minutes. You get in and get out quickly yet have plenty of time to talk with doctor about any concerns.
I loved my doctor, marie Montague. I do look better.
Unprofessionalism. While waiting to check in you can hear nurses and the receptionist talking not very well about clients. Also I was specific in what I wanted But they instead parade all your flaws to try to make money. Uncomfortable.
Everyone was very friendly. I was very very happy with how I turned out after the procedure. I look better then I had expected I would. Dr Montag always explains things to me each time I come in to be seen. I have more confidence in myself. I feel so much better about myself.
I could not have had a better experience. I am located out of state and the surgery center staff went above and beyond to make sure every question I had was answered. Dr. Montag listened to exactly what I wanted and made me feel 100% comfortable. I love my results.I have had two procedures done at this facility and would never look elsewhere.
Friendly and staff was knowledable. Nurse waa very experienced and answered all questions.
Dr Montag is a PLASTIC SURGEONS Plastic Surgeon! Yes, she is THAT FABULOUS! Incredibly approachable, great sense of humor, prompt, considerate, TALENTED, and superb surgeon! She bends over backwards to accommodate your schedule! She even adjusted HER schedule to meet MY schedule! SHE IS THE ONLY ONE IN TOWN. Going back in for a NECK LIFT! BRAVO!
Dr. Montag and her staff were very kind and helpful and I have been coming to ASI since 2001
I used to work there years ago and absolutely love Dr montag.
The staff was patient and friendly the surgeon explain everything in detail the nurse came back and explain the same thing in detail to make sure I got it the first time.
Surgeon was behind on schedule. Had too many people scheduled so close together so I waited in the lobby more than 30 minutes before I was seen.
The consultation was great. Customer service was to be expected. The nurse even took me on a tour of the facility. I was greeted courteously and did not have an excessive wait time.
Great staff!!! Very helpful, caring, and just all together an amazing staff. Dr. Montag has been so extremely nice and caring. For the bumps" I had healing, everyone was so nice, listening to my concerns and making me feel like I was important. Dr. Montag & the rest of the staff I have dealt with since I started this journey have been wonderful!!!!!" My confidence has increased dramatically. I'm not embarrassed to have people see me wearing certain clothes, because of the loose skin hanging around my midsection.
Dr. Montag listened to my opinions and concerns. She provided honest answers and I never just felt like a number or money. It has always felt about me being happy with the results and happier with my body. Of course I am look stir and still see flaws or things I wish could still have been taken care of with surgery but that can only go so far and she was honest. She did a great job and I appreciate her time and attention.
The staff was extremely friendly and knowledgeable. Made my visit pleasurable and I was able to gain a better understanding of the actual surgical procedure and obtain pricing. I felt comfortable when speaking with the doctor and feel assured she could give me the results which I wish to obtain
I loved that I was prepped in every way possible! There were absolutely no surprises! I was very impressed with all of the staff! Everything, including my results, exceeded my expectations!
The results of the procedure were amazing. The facility seems more private and easy to access for consultations and the actual surgery procedure. The doctor was very informative yet kind and personable in answering all questions and concerns before and after the procedure. The results were beyond what I expected and I was very pleased that the doctor did not over promise on the final results before the procedure.
No more extra skin after having twins, I feel confident and I have less back pain because my abs are finally engaged! The staff that got me set up prior to surgery were SO accommodating. I felt like they took special attention to make sure I was comfortable, which was reassuring and helped calm my nerves about the surgery.Dr. Montag has been great, is patient with my questions, and provides great care. All of the staff there are great!
I feel so much more confident in the way I look. My eyes were heavy and people commented on how tired I looked. I had a thick neck which I was very self conscious about. Now, my eyes look open and alert, and my neck is trim. I feel so much younger and don't mind having my picture taken anymore. Dr. Montag and her nurse, Carmen, were always professional and very friendly. I felt they listened well to my concerns. I was able to call and talk with the nurse anytime; she was very good about returning my calls quickly. Dr. Montag showed concern about meeting my expectations for my procedure, and I am very happy with the outcome.My only suggestion would be to have a more private area to wait, especially for the appointments when I was still recovering and bruised.
Great staff, great help, friendly and down to earth real people. Quick to respond to any questions or concerns. Flexible to make it work with my schedule. Overall the best place ever.
Clear communication on expectations and outcomes.
Staff was very friendly and knowledgeable. They worked around my schedule to set up an appointment
I live out of town and had a lot of questions for the center about availability and price. All the staff was extremely helpful and patient with my circumstances. I am very grateful and excited to be having my surgery soon at the facility.
I waited almost over an hour to see the doctor for a check up. I worked that day and had to leave and miss my appointment. I asked them to call if they needed me to reschedule and she said they would be in touch and I never heard from them. I just don't feel they yah any concept of people's time as we wait.
Really unhappy with left breast. It has never been the same as the other side. It has pushed out to the side and into my armpit area. Dr. Montag keeps saying that it should settle in, but it hasn't and the implant clearly moves a lot more freely to the side than the right implant. Also, doesn't look symmetrical because of this. Also, not happy with the amount of rippling that is apparent from saline implants. Did not think it would be as obvious as it is, I wish I would've gone with silicone due to this. Anyone who wants saline should be more advised on this, and I'd even encourage your surgeons to heavily persuade people against this option! I wish Dr. Montag would've done that for me. Finally, the incisions are a lot more visible than I was told/expecting they would be. They aren't close to my body rather are farther out on the breast making them easily visible from front on. Overall, your staff did a great job throughout my experience. Nurse Kim was the absolute best! But at end of the day I'm just not super happy with the results. And I felt like I was always rushed through my visits with Dr. Montag so in return didn't fully get the insight I needed before deciding. I'm considering getting a second opinion on the results and what can be done to be fixed. If your team could help I'd love to hear from you.
Friendly, and nonjudgmental
Great price, extremely caring staff.
Dr. Montag had previously did some surgery procedures on me and I trust her!
I was very satisfied and must have clicked wrong button.
Everyone was very friendly and kind. They made sure I understood what would happen at every step.
It's really uncomfortable to showcase what you see as flaws in your own body. These professionals made me very comfortable during the photos etc. Dr. Montag was so easy to talk to and so friendly. I am scheduled for my surgery next month and I'm so excited. I've looked over and over other before/after photos from Aesthetic Surgical Images and I just can't wait to show off my results.
Dr. Montag and her staff have made me feel completely comfortable.
Love Dr Montag. She is so personable, answers my questions, has been patient with me thru my recovery. The front desk staff are so very friendly. Love that they know me by my 1st name when I come in. Nurse Daphne is so very very nice and helpful. single best is that I feel good about myself again. Once the swelling in the lower abdominal area is done, have been biweekly drainings, it will be wonderful.
Felt like this was the Walmart of Plastic Surgery Centers. I had another consultation prior to this one that was much more comprehensive and the drawbacks of the surgery were presented as well as the benefits. I was given many real photos to review including ones similar to my body type. We talked of scarring, drain care and how I would feel after. None of that was covered. The other consulting surgeon only does one tummy tuck per week because of the length of surgery and the impact to his staff. Dr Montague reported she'd done two that day and reported the length of surgery as 2 hours less. That made me feel like AIS is a factory - get them in and out.
That I got what I wanted and I love it . Everyone was real nice and my doctor was great gave me what I wanted and I'm very satisfied with the what I got done
I found the staff very warm and the practice very inviting.Dr. M was easy to and understood exactly what I wanted.I can't wait for my next visit.
The surgeon was thorough and genuine
I am so much more self confident after this procedure! I am more comfortable with myself. I am very pleased with the care I received before, during and after my procedure. The staff were all very professional, and I was made to feel comfortable for this procedure. I am highly satisfied with my surgical results!
The results! Dr Montag and her staff far exceeded my expectations and I am thrilled with my results!
Not very friendly people. Horrible wait time. Said I wanted saline implants and was given an estimate for silicone. Was told overall meeting would take about two hours and was there for over three. Expensive compared to the other places I've visited.
I am much more confident as I go about my daily duties. I am grateful every time I look in the mirror that I could afford to erase 10 years from my face. The doctor treated me as an individual with kindness, honesty and professionalism.
Dr. Montag is personable, nonjudgmental, great credentials, and patient.
Lindsey was an amazing help-I was on a tight schedule and she made it possible for me to schedule my surgery quickly. Everyone on staff there made my experience wonderful!
I had very bad c-section scars and decided to have them removed at the age of 55. I could not be more impressed with the outcome. I should have done it in my 30's.
Feel better. Everything went great
Staff very friendly, office was clean and I liked the manners of the surgeon she made me feel very comfortable about a big decision and she emphasized on the importance of safety.
Dr. Montag and her nurse were very friendly and polite and made me feel really comfortable.
Dr Montag. Dr Montag is so nice and everyone on staff made me feel so comfortable. When seeking a Mommy Makeover as well as a Face Lift I went to another surgeon just to the east of your facility. It was a humiliating experience, the staff was unfriendly, Doctor rather arrogant when talking about his work and his office a very cold atmosphere. I came to you and was treated entirely different. I was so happy to do these surgeries at your facility and to be treated so nicely.
Dr. Montag was very friendly and knowledgeable. I am still considering the surgery but I guess I am just nervous! Maybe seeing more before and after photos of her specific patients would help. Her nurse was very friendly too and I appreciate that they called me afterward to check in.
Dr Montag and her staff made me feel at ease right from the start. Wasn't embarrassed when we did the photos.
The staff is exceptional! They so understanding, timely, and educated. They called to check up on me. Setting appointments and friendliness are top notch. . They entire staff is a very dedicated team! My Brest procedure is perfect! My tummy tuck is beyond perfect. I'm so elated I had my procedures. I'm have an awesome looking body. I blew up the original to 288 pounds. I lost the require weight before surgery 160. Now I'm at 142 pounds. I never dreamed I'd have my 18 yr old body back. I feel terrific!!! Hats off to the staff!!!
The staff amazing. They made me feel comfortable the entire time.
I was very pleased with the information I received regarding the procedure I'm thinking if getting and everyone was very friendly. Once I'm ready I will definitely get my procedure done here.
I was very satisfied with my experience although I did feel a little pressure that things were somewhat being rushed through. Felt the Dr was under a time crunch so I was less apt to ask additional questions
Staff kind and very informative
Loved everything about the appt and the time spent. Was ready to choose Dr Montag but then found out that the practice doesn't take insurance.
WOULD PREFER A SURGEON THAT IS WILLING TO WORK WITH MY INSURANCE
Felt very comfortable in the environment and the staff were very friendly and helpful.
Friendly and showed understanding of why and what wanted done.Even though they were busy day I came and had to wait a little longer this was offset by the rest of the experience.
Dr. Montage made me feel very comfortable
They were great
Staff and surgeon were very kind and knowledgeable
The staff were amazing, felt very comfortable.
I already have scheduled an appointment for the mommy makeover after talking with my husband and taking time to consider if is best for me. I think doing something for my body to make me feel more comfortable since having children is great for me. I just want my body back the way it was.
Everyone that I encountered was very friendly and knowledgeable made you feel welcomed. The Surgeon was excellent very easy to talk to. Felt very comfortable in having her perform the procedure.
Everyone you worked with made you feel so comfortable. Dr. Montag and all of the staff are so friendly. Thank you for helping me change my life.
not happy having to have revisions done and still after breast revision they are still uneven
Everyone in the facility made me comfortable and answered all of my questions even when I was about to 'go under'. The nurse specifically stuck out to me because she made me feel like I was number one and she made sure I was okay the entire time waiting as another surgery ran a little late.
Dr. Montag is so professional yet friendly and it was obvious she was extremely skilled and knowledgeable. She was easy to trust, even though I'd never had any surgeries or medical procedures done in my life. I will recommend her to everyone I know who is considering a surgery like this.
I really liked the way that I was treated, as an individual. I felt very welcome and comfortable during my consultation. The surgeon that I met with made feel at ease and at peace with the decision I have made to improve my health, posture and confidence. Doc Montag was very personable, friendly and informative and I have a lot of faith in her performance of my well being.
Everyone was just very nice and friendly and I felt very comfortable. I was nervous when I first went in, but after everyone was so nice i felt way better about everything.
Everyone was very friendly and knowledgable.
overall the experience was great. the only problem was the long wait before checking out. Looking forward to my surgery!
Have had procedure done previous by Dr. Montag at ASI and the care and results were awesome! Getting ready for the next one - consult done - date and time set.
Not considerate of my time
Very comforting, very professional and I and my husband left very comfortable with the entire consult including face, neck and breasts. Thanks
The staff was friendly and answered all the questions I had!
The entire staff was extremely friendly, welcoming, and easy to talk to/ open and honest in answering my questions. Dr. Montag spent so much time with me and listened to my concerns and understood what my goals were. I can trust that she is committed to helping the patient understand what expectations they can have. Other surgeons I have visited seemed to forcefully suggest what their ideal look was and really made me feel ignored and unheard! They made me uncomfortable even asking about different implant types and I was basically told silicone is the only option even though I would prefer saline. I will be traveling 2 and half hours when I get my procedure, but would be willing to travel across the country to have Dr. Montag perform my surgery!! I have 100% confidence they can help me achieve my ideal and understand what it is I am wanting because they took so much time to listen! I had been so discouraged and depressed by others surgeons arrogance and lack of interest in my opinion! I can't wait to work my schedule out so I can get my surgery set up! I am very happy with their very reasonable price as well!
I was very satisfied.
I still have fat cheeks & lines around my mouth & chin.
Doctor and staff made me feel very comfortable and were very thorough in their explanations.
Dr. Montag performed my mommy makeover & she did an amazing job. She was very caring & listened to all my questions & concerns & never made me feel rushed. I had problems with building up fluid in my stomach after the drain tubes came out & she always made time to get me in & get them drained. I have lost a lot of weight over the years & had a lot of sagging loose skin & she changed my life with this procedure, I could never thank her enough for what she has given me.
My surgeon, anesthesiologist, and nurses were the best! They all made me so comfortable, and weren't patronizing or judgmental in any way. My actual procedure, a breast lift, turned out so incredibly perfect. The pictures I had seen of breast lifts mostly included implants, so I wasn't sure what to imagine without implants but still within reason. My results are so incredible, I couldn't have imagined this, and wouldn't have believed it of it had been promised before hand. My recovery was so easy, again I wouldn't have believed it if someone had promised out before hand. There are a few stitches that go into the muscle, and that was the only aspect that caused me pain- my skin stayed properly numb and healed without issue. My skin type doesn't scar too badly, so I'm not sure if my surgeons skills exacerbated that in some way, but the scaring is very minimal. My skin is even, without bumps or lumps, and my nipples are even in size and placement. The reason I wanted a breast lift is because my breasts were flat and saggy, with a lot of tissue but no lift or volume- every single aspect of that concern was resolved with this surgery. I've recommended Marie to so many people, for any surgery at all. Once you find someone you trust to give you an improved body you want to tell everyone, and for me she is that person. I can't recommend her highly enough.
The price was reasonable. The surgeon communicated well. The staff seamed highly engaged i the process. They didn't waste any time explanning the process and answered all --ALL of my questions before I could even ask them. I was very impressed.
Dr. Montag was super nice and the nurse that showed me around the operating room.
The surgeon and staff gave me clear information regarding the procedure. The before/after photos are very helpful to picture results. My only concern at this point is fitting this into my budget. I will be certain to see Dr Montag if I decide to do the procedure.
I am always impressed by the quick, efficient, professionalism I see at ASI. I will always come to see Dr. Montag for any needs I have.Thank you all
Staff was very friendly and helpful. They used dignity and respect despite the very private nature of my concerns.
Everyone was so nice and informative.
I have had surgery with Dr. montage previously and was very satisfied with her work, bedside manner, care, and the professionalism of her staff.
The staff and doctor were very nice and helpful! I haven't had any problems at all! My surgery date is scheduled, and I am looking forward to my surgery date!
It is more expensive than I thought. I would have hoped with the liposuction part, since nothing has to come off my outer thighs..maybe some time at same price could be applied to the area under my butt.
I was highly satisfied with the entire process and have already scheduled my procedure based on the level of comfort and confidence I have with the practice. I would have scheduled at the time of the consultation but had to discuss dates with my spouse and scheduled within the week. I have every anticipation that the surgery and team will meet my expectations!
Dr. Montag and staff were friendly and welcoming. I felt like Dr. Montag really listened to my needs and made a plan to fit my requests. I will be scheduling my surgery in the future with Dr. Montag.
The staff is SO friendly and put me at ease. Dr. Montag is so personable. She has done my sister's plastic surgery on burns, so I went to her knowing the excellent work she does. The price was fantastic, and the care provided before, during and after has been second to none. The facilities are so warm and welcoming. I have already sent my sister to have injections in her lips.
The staff was very friendly and made me feel like I was making the right choice.
I am a former patient of Dr. Montag's and have always been highly satisfied with her work!
I feel 100% comfortable with having a breast augmentation done with this practice. The staff and surgeon were friendly and patient.
I was extremely pleased with Dr. Montag. She was friendly, but not over-the-top, and matter-of-fact but in a very warm way. Smart, helpful and obviously extremely experienced. She answered all of my questions in a way that it was easy for me to understand AND remember the information. It was not a problem, but the only things I was not HIGHLY satisfied with were:-We waited quite awhile to be checked on again after watched the initial video introduction. Probably 20-25 minutes and weren't sure if we got forgotten.-The nurse didn't seem knowledgeable in the financial side of things at all. I understand there is a business manager, Sara, who takes care of payments, financing, etc., and I was able to speak to her in the days following my consultation, but the nurse didn't know anything at all about financing. I would recommend that nurses know at least at a high-level what options for financing and promotions are currently going on.Overall, a great experience though and I'm looking forward to my surgery with Dr. Montag in a couple of months.
the procedure was explain in detail, the staff was friendly and caring, answer all my questions
The cost was more than I was expecting.
Very warm and welcoming business. Staff were very friendly and nice. Only concern was wait time to have consult with surgeon after viewing the video about the procedure I am having. Otherwise, visit was wonderful.
I was highly impressed with all staff at how comfortable they made the atmosphere. Both surgeon and staff were extremely informative and honest with all questions I had relating to the proceedure.
EVERYONE WAS VERY HELPFUL, ANSWERED ALL QUESTIONS NICE PLACE FELT WARMAND INVITING,
I love Dr.Montage. She has been a wonderful listener and clear communicator. Dr.Montage is the reason I have been so satisfied with my experience. I will recommend her to everyone I know.
I was not dis-satisfied, just takes a lot for me to hand out highly satisfied ratings, when I have only met with the people a couple of times.
Overall, I was satisfied although price was more than I expected. Receptionists were not as friendly as the other staff. Surgeon and nurse were very helpful, kind, and respectful. After appointment, nurse called several times after I told her I was not able to schedule appointment at this time due to needing to finish antibiotics for another condition prior to surgeon willing to do procedure. This was stated multiple times and was still getting calls to schedule surgery. Communication/note-taking could improve in this area. Was a little upset I didn't get to see what I would look like with breat augmentation as I did with liposuction. Surgeon stated due to sagging, program was unable to do the before/after photos of what it might look like. I understand it was not her fault, still disappointed I was unable to see. I appreciated seeing liposuction before and projected results. Definitely considering surgery with this surgeon once dermatologist clears me and ends my current antibiotic treatment.
the entire staff was friendly and helpful. I felt comfortable, respected and appreciated from the beginning of my experience with Dr Montag and her staff. I would highly recommend this facility to anyone interested in having any sort of cosmetic surgery performed. The atmosphere is lovely in every way and the attitude of all the staff matches that atmosphere.
the over all experence with everyone in the office was a great. they treat you with the utmost respect and listen to your concerns and address them i am so pleased with my results and have recommend Dr. Montag to several people interested in having surgery done thank you
The staff are friendly. The surgeon is very informative and friendly. The office is warm and comfortable. The waiting time is very short.
I received a referral from another dr. Marie Montag is very professional and feel her bedside manner is good. I feel I need someone with experience and confidence and I feel she has that. A little expensive but good to know all the details before making such a big decision. You have provided me with all the information needed to make my choice. Thank you!
Scheduling my preop appointment was very difficult. I left three unreturned messages.
My husband went to the appointment with me, I feel like they ignored him throughout this process so far. He didn't act like anything was wrong nor did he say anything, after the appointment on our way home I apologized for this on your behalf. He kind of chuckled but I do feel like this almost forced us to go somewhere else. I really wanted to for my husband to be by my side throughout this process rather than getting left behind in the waiting/lobby area. This surgery has an impact on the both of us and I don't feel that he should be treated like this and other options should be available for significant others. I do know a few others who have had the surgery elsewhere because of this. I know on our way home I talked him about this but he acted like a champ about it, being together for 20 years I can tell he wasn't thrilled about it.
I've had a procedure 10 years ago and have recommended to other family members throughout the last 10 years.
everyone is knowledge friendly and aware of the cost, pain and feelings one is going through at a time like this and made it as comfortable as possible thanks ::)
I had been wanting to get something done for quite sometime. I was a little nervous about getting this procedure done. When I met the doctor and staff they made me feel very much at ease and I felt that they cared enough about me that they would take care of my needs. My concern was being safe and getting the results that I wanted. They met those two conditions. Because I wish to keep this part of my life private, I have not shared this experience with very many people. (no one outside of our home). I would highly recommend this staff if I was sharing with friends and other family.
Dr. Montag is so personable and understanding as well as her staff. They make you feel at home, and truly cared for not brushed aside. I was recommend this surgeon and I will also be recommending her to others women like myself.
Very professional and exactly what I was looking for.
Dr. Montag spent time explaining procedure and what realistic results would look like. She is very friendly and approachable while being very professional and knowledgeable. Her PA is very friendly and helpful as were her nurses.
Friendly informative staff
Overall, the staff was awesome. I felt like I was their only patient. I was able to get in to be seen and was well taken care of.
It has only been 4 months and I still have some swelling so I can't say to much
My goal was to look better in my clothes and I do if you look at me from the side, but from the front I know have love handles that I didn't have before and they are uneven. If this is a common for people when they get tummy tucks I wish the doctor would have told me so I could have done liposuction as well. Now I need to schedule another procedure to do this and take additional time off work plus go through the painful recovery period.
Dr. Montag and her staff have been very supportive throughout this process. They made me feel like a valued patient and were very respectful during all office visits. I am very pleased with results and have seen a huge difference in terms of back pain. I would recommend Dr. Montag to anyone who is thinking of getting a breast reduction.
Staff was fantastic
Very friendly and respect full team
I enjoyed the friendliness of the staff and surgeon. I felt as though I wouldn't be alone throughout my experience, and that was a very calming feature considering this is my first surgery and I am quite nervous. I am very excited to continue my relationship with the staff and surgeon throughout my surgical experience.
I have had several setbacks during my breast cancer reconstruction and not only Dr. Montag, but all of the staff have been kind and caring. It has been an emotional and physical struggle and I am so grateful that this group of people have been the ones to help me through it!
I felt very comfortable with Dr. montag and her staff. I was thoroughly informed before, during and after my procedure. I was very pleased with my surgery results and highly recommend seeing Dr. Montag with any future procedures.
Dr. Montang and staff were very kind and made me feel very comfortable .. All my questions and concerns were answered. The fees were higher than what I expected and will take me a little longer time to schedule the surgery.
I DID'NT KNOW ALL THE QUESTIONS I SHOULD BE ASKING. I ALSO WOULD LIKE TO SEE SOME BEFORE AND AFTER PICTURES OF PATIENTS OF DR. MONTAG THAT HAVE HAD A FACELIFT AND OR JUVEDERM PROCEDURES. IF YOU COULD E-MAIL THEM THAT WOULD BE GREAT, OR MAIL !THANK YOU !!!
Dr. Montang did my breast implants and I trust the work that she does.
Dr. Montag was so friendly and sweet to me! She provided so much information and answered so many of the questions I had before I even had to ask. The pictures of what I will look like made me so excited, and Dr. Montag is so confident in what she does, the prices were better than what I expected, and we had a little conflict with scheduling, but worked something out very quickly. I am so grateful she will be performing my surgery!
I would have benefitted from more info on how to prepare for the surgery day.
No priblems st all. No infections. Stitches healed bery nicely
I have been very satisfied with the care, communication & information received from nursing staff and physicians. But, very dissatisfied in the wait time to be seen for appointments and how rushed the staff/physicians appear once they get in the exam room. For the patients that are not retired or nonworking have to make arrangements for childcare &/or to be excused from work so feel the turn around time could be improved. I was called the am of my f/u appointemnt date & asked if I could come earlier due to a schedule changes at the office, I gladly accepted. But, would not have if I would've known I'd be sitting there for 1 1/2 hrs in waiting room before even being called back to an exam room. So they whole time away from work for me that day was 2 1/2 hrs for a 5 minute visit with the physician. Not acceptable! Feel your going to get more patient satisfaction if you can improve the wait time & quality of time with physicians once in the exam room.
Too much scarring and too much pain on the surgery table. Everyone should be put under so they can have a more enjoyable experience. They did give me the option but I unwisely chose to save money and take a local.
I was really impressed with the doctor and the staff's approach; I didn't every feel like I was being pressured into anything and EVERYONE was so incredibly nice.
Friendly, easy to talk to. Surgeon who talked to me woman to woman. Explained everything
The staff was very friendly and helpful and were very accomodating in appointment times. I would not go anwhere else for cosmetic surgery.
The surgeon explained the procedure thoroughly and made us feel comfortable. The staff seemed friendly and caring and gave us a tour of the entire facility.
Everyone was very knowledgeable and friend and I was very impressed by Dr Montag she is so down tomearth and has made me feel so comfortable about my decisions to havevery all the procedures iI am having done as well as the staff. Thank you so very much !! Laura
I have always had a low confidence. Going in for the consult, the pre-op visit, the actual proceedure, the after care visits..all were a very plesant experience. I was leary on a procedure due to a precious surgery years ago and a bad anesthestis. Very leary. I was made to feel comfortable in my decision and the whole process. I have yet to have a poor visit and highly doubt I will. The staff and doctors are all very professional and considerate.
This was the 2nd bestest surgery I had. The first was my breast reduction done by Dr. Montag. The 'total' surgical experience was awesome from consultation to post-op visits. Look forward to scheduling next surgery in the near future.
Dr. Montag and her staff were very friendly while being professional. The staff helped me feel welcomed and comfortable.
I feel like i was rushed out. I was not ready to leave when I did. I was confused, in lots of pain and felt like I needed to gather my bearings longer.
Everyone at Aesthetic Surgical Images is professional and knowledgeable; because of this it is a relaxing environment in which I felt comfortable. Dr. Montag explained the procedure and answered all of my questions which put any fears and doubts at ease. The photo images they are able to show of now and after were beneficial in my spouse's understanding of why I would like to have this procedure done (and confirmed for me why I want it done). At this point in time, working through the feelings of selfishness for spending a large amount of money on an elective procedure is the only thing holding me back from scheduling.
Everyone was very helpful, courteous and friendly. The reception area and rooms were comfortable. Watching the DVD before meeting the surgeon was nice.
I felt comfortable with the doctor and staff. I feel I will be in good hands for this procedure. The ladies I met were friendly and very like able. I feel if they are someone I would be friends with, they would also be people who would respect me and care for me.
Overall I was very satisfied with my experience. The woman at the front desk was especially friendly and made me feel welcome. I was looking to get two procedures done to save on recovery time/surgery cost/ personal down time. The Dr. said that one of the procedures I wanted could not be performed at all, and didn't not really go into detail about why not. For the other procedure she was very helpful and positive. I am not sure what the best option is for me any longer, but I expect I would come here were I to decide to go forward with the surgery.
a friend had her surgery there and cosmetically the results are fabulous which was why I scheduled mine there. I was treated with utmost respect and care there.
I need more information
Everyone was wonderful to work with an even thought my unpleasant parts I was made to feel comfortable. An the before an after pictures were awesome an i can't wait till I have the funds to have this procedure finally done. Thank you everyone at the location that helped me an my husband understand every thing that deals with this procedure the (mommy make over)... Just need to save the money :)
The employees were very welcoming and made me feel comfortable.
Every expectation was exceeded.
Dr. Montag and her staff were wonderful during my free consultation. I was able to ask questions regarding the surgery and received very specific answers. I have lost a significant amount of weight thru nutrition and exercise but am still very self-conscious about my body image. The staff was very supportive and made the appointment a pleasant experience.
Great service!! Everyone was kind and encouraging!
Every single person I encountered was extremely helpful and respectful. There was always someone available to answer my questions and they always put me at ease.
The staff was very informative and the surgeon met with me for a lengthy discussion and examination. After this attention to detail, I decided to undergo additional procedures. The first doctor I contacted at another facility did not attend my consultation at all and left it to his staff" to sell me on his practice."
The waiting time before and during the follow up appointments.. Everything about surgery day/ surgery was awesome. Its the after surgery,week, month, yearly follow up appointments that I felt like I waited. In the room for follow up appoinments was kind of outdated.. and I felt it took awhile to to be seen.. The surgery part with dr.montag was awesome! love my results :)
Staff was very understanding of my embarrassment, and made me feel completely comfortable.
Dr. Montag and all the staff were fantastic. I was very scared since it was my first surgery but they all made me feel very comfortable and safe!
Everyone made me feel comfortable and important.
Felt safe. I was hesitant to have surgery given my age and my health issues but had wanted it for so long ! The entire staff treated me with respect and tenderness. Everyone was informative and friendly.
Very professional, informative and comforting.
Overall, I felt I was treated with respect and kindness even though I know that they are very busy, and see a lot of people. I never feel like anyone is in too much of a hurry to help, and answer any question I may have.
The surgeory process was great, but I wasn't given appropriate expectations for recovery. Only told I wouldn't be able to shower for a week and not lift for awhile. Ended up not being able to shower for 6 weeks because of the drain tubes I didn't know about and wasn't told when stitches would come out, when I'd be able to do normal activities again, wasn't given cleaning instructions for the drain tubes so got an infection. Or I was told all of this when I was unable to comprehend/remember any of it from the medication post surgeory.
We talked about the procedure and showed pictures of what the procedure was going to be like. We talked about all the things that I would have to do after surgery and how long it would take to go back to my routine. I felt very comfortable during the whole time I was there.
Beacuse im so happy with all the information they give me
Dr Montage and staff were very professional and friendly. Made sure I knew who to contact. Actually looked forward to week appts.
Everyone in this office is very friendly and nice. Very helpful with any of your needs.
I have a specific medical history that I don't feel was addressed as thoroughly as should have been considering the procedure I am interested in. There was not a lot of inquiry into my why" for the procedure which I think is important for the surgeon to address to make sure the patient is getting the procedure for the right reasons. Also, the "assistants" who did the vectra imaging were very nice and friendly, but lack in knowledge and maturity."
All staff from initial visit to post-operative care were wonderful. Not only does Dr. Montag have excellent surgical skills, her bedside manner is so kind and attentive.
Well, its alittle hard to tell right now how satisfied I am, because there is still alot of swelling. But so far I am happy with the office over there, very clean and nice, and all the people that work there very friendly. (Had problem with 1 nurse-no big deal.) I really liked Dr. Montag and her assistant.
waiting for email responds on scheduling times. not sure if email was not received but i have not heard back on dates. used the scheduling email at bottom of sheet i was given. very statisfied overall need to schedule procedure.
I couldn't believe outcome, and how beautiful they look. Thank you all for the great work. Just wish that they were a little bigger, and a little higher up. Over all nice.
I had a positive experience the entire time, from my initial consultation to my post op appts. Everyone I have encountered was very friendly. I never felt embarrassed or pressured about the procedure.
The staff was excellent. Dr. Montag, Laura, the surgery nurse, my first follow-up appt nurse (I wish I could remember all their names) everyone was so helpful and made me feel so comfortable! They are all great!
Dr. Montag and the staff at ASI were very friendly and caring. My nurse on surgery day met us at the door, goto me back and prepped for surgery. The only thing I can say is when my nurse tried to give me my IV, she did numb me and tried once, then twice and I explained to her it would be better in the cress of my arm. After sticking me a total of 4 times in my hand, she finally listened and was able to get the IV in and started. Then for one follow up appointment day, it took over a half hour to get called to go back into an exam room
Doctor & Nurse were very informative concerning the procedure needed.
DR. MONTAG WAS VERY NICE AND MADE ME FEEL COMFORTABLE. THAT SHE COULD DO WHAT EVER POSSIBLE TO HELP ME.
I am not happy with the size of breast that i have they dont seem much bigger then they were! not happy with the amount of money i spent and the outcome i have! The staff and facility is great! i would get them redone if i didnt have to pay for it!
Dr. Montag and her staff were very helpful, respectful and knowledgeable about the surgery and procedure. I feel they did a great job of making me feel at ease during and after my surgery. I would highly reccommend her as well as return if I ever considered having more procedures. Thank you
Overall, just the body look that I was looking for.
I had a procedure competed in 2001 and a replacement from a rupture in 2004, and second rupture in 13 years. I called three different well known surgical centers and was given dates for consultation almost three weeks out when they were a aware of my situation. I could understand that it could take some time to get this problem fixed. I waited eight months the last time and I was not willing to wait that long again. It felt like no one understood my pain and how disfigured I felt. I received an appointment right away. I understood what I needed to prepare for the procedure .. Medical history , meds etc. I received my consult and was in surgery right away. The staff was helpful and very friendly . My Surgeon, she was so professional , caring, and concerned . I have already highly recommend ASI to my family and friends.
Everyone was just great! Made me feel VERY comfortable
I am happy with the results and recovery that I have experienced. I have already spread the word to several of my friends and family. Even many acquaintances have noticed the results and have been referred.
very friendly and professional
Liked the personal attention from Dr. Montag. She explained things well and easy for me to understand. Made me feel very comfortable.
Everyone was very kind and professional. I have have scheduled my procedure
The people were professional but very pleasant. They made things clear , and I was very comfortable with the information and my choice.
I researched the doctor before scheduling my appointment. The staff were very helpful, friendly and knowledgeable. The doctor was very informative and answered all my questions. She was very up front about what she thought. Just a great experience. I recommended her to others even though I have not had the procedure performed yet.
Dr. Maria made me feel very comfortable during my consultation.
Very friendly office. Easy to understand information provided.
Staff were all friendly and helpful.
Dr. Montag and her staff were extremely kind and caring. I love the environment, it is very comfortable. I feel very safe in their hands.
First of all I liked my doctor from the moment I met her. She made me feel comfortable and relaxed. She didn't try to sell me a bunch of other procedures. I wanted my neck wrinkles gone and she told me I would need a facelift. My surgery went well and recovery procedures were explicit. I am still healing but very happy with my results so far. The staff was well informed and helpful.
My results are just what I expected. They did such an amazing job listening to what I wanted from this experience.
I felt very comfortable and relaxed throughout the whole procress.
I had some issues with my scar healing up and still am 9 weeks later BUT Dr. Montag has been amazing in putting my mind at ease and taking the time to see me when I have a concern. I am going on a trip in May and she knew that and has been working very closely with me to get the rest of the scar healed. I absolutely love the experience I have had thus far with Dr. Montag and actually all the nurses and front desk personnel that I have encountered there.
I feel that every aspect of my experience was very positive because of the personal attention given to me the patient. Everyone was exceedingly professional, pleasant, and caring. Dr. Montag and her staff answered all of my questions and helped me feel at ease through the entire process. I am very glad that I made the decision to have Dr. Montag do my surgery.
The surgeon was very informative and the staff is very professional.
Pleased with services so far.
I felt comfortable and at ease. Everyone was very friendly and knowledgeable. No pressure.
The staff made me feel comfortable and everyone was very knowledgeable. Dr. Montag was very nice and to be honest I just got a good feeling about her. I did not need to look at any other surgeons. There were a couple of bad patient reviews online about this practice but most were outstanding.
First, I thought all the people including Dr. Montag very nice-felt comfortable. Also, loved the privacy. And want that all the way.
The procedure was scheduled as I requested - as soon as possible. The doctor was friendly, courteous and informative as were the staff. The doctor also took no chances as far as my health was concerned. The pre op procedures were very strict as were the recovery procedures. It was a great surgery with no complications. I am highly satisified with Dr. Montag's skills as a plastic surgeon.
I have had previous procedures by Dr. Heick, now I will have my other procedures by Dr. Montag.
Everyone was extremely friendly and helpful. Answered all my questions and was very detailed on how the procedures are done.
Dr. Montag was friendly, compassionate, and knowledgable.
I was extremely satisfied with the entire experience at Aesthetic Surgical Images. Very professional and direct. They didn't over promise and certainly delivered in excess of what they did promise that they could do. I am extremely satisfied with the work that Dr Montag did...couldn't be happier.
I was very satisfied with the consultation however it has been since Feb 11th and I still have not heard back and I have called several times. I would like to get the estimate and have the surgery scheduled. This is beginning to change my perception of the practice.
Dr. Montag made me feel like an individual patient, not just a number. Was very honest and made me feel extremely comfortable! Decided to cancel consultation with another facility and doctor that was highly recommended and schedule procedure with Dr. Montag based on my comfort level. Procedure is scheduled for the 17th of this month.
Very friendly and informative, comfortable and relaxing atmosphere as well
It was good
I am happy with the outcome of the surgery. I was treated with respect and felt comforatble throughout the entire experience.
Made me comfortable in considering procedure. very friendly and informative.
The staff was extremely friendly and helpful with questions.
The people were really friendly and Dr. Montag is VERY down to earth and made me feel comfortable. It was a professional atmosphere. I could have done without the video, because Dr. Montag reviews it anyways. But I can see why some people like to do both. Aside from the video, my consultation went great.
Dr. Montag is great. She is very friendly, understanding, and I felt comfortable with her. Lindsey, autumn, betsey and a few others I can''t remember all there names were exceptional
everyone was very nice and polite ..they made me feel comfortable and safe in their hands
First off the office is very cozy and inviting. The receptionist, patient coordinator and surgeon were very friendly, helpful, and informational. They made me feel very important.
The staff has always been very friendly and helpful. My surgeon does great work.
I am very satisfied with the staff as everyone was very friendly and helpful. I am scheduled for surgery very soon. I am hopeful all goes well!
The total experience was great the results was even better!
It gave me a lot of information I did not know about and the doctor was wonderful and I was very comfortable.The biggest reason why I am not going to do it is because of the cost. If it was half the price I would probably do it. Also I didn't know they didn't last very long.
I felt very cared for by the doctor and the entire surgery staff.
Very nice and easy going women. After the consultation, the lady who schedules appointments never called and I had a hard time getting a hold of her, but once I did she was very friendly. I was also pleased with how easy it was to schedule a time for surgery.
Seeing images on the vector
I am very happy with my experience. Just not so excited about my breasts not being even on both sides. They were before I came in and now completely uneven. I am very happy that I did my procedure, and happy with all of the people that helped me, I would still recommend you without a doubt. I am confident that I will be happy with the end" result!"
The staff was very nice and professional. The surgeon (Montag) seemed like she really cared about what I wanted, listened, and made suggestions. I am kind of at a stand still on what to do next or the next steps to begin making arrangements for the procedure, I wish this would have been discussed a bit more. Great staff and great office, they definitely made me more comfortable.
I felt very comfortable and received a great deal of information and given options for the procedure I am interested in - eyelid surgery - by Dr Montag. It is more expensive than I realized so I will be scheduling the procedure at a later date. This will allow me time to save more money and to put in a request at work for the time off I want. I am going to have this procedure. I plan to take about 2 1/2 weeks off work in May 2014 to have the procedure. I will be scheduling with Dr Montag after the first of the year. Thank you for a lovely experience. I felt everyone was very pleasant and the facility was lovely. I also felt that I was given excellent benefit and risk information and this is important as is the fact that the physicians are board certified. I would never have any procedure by a surgeon who wasn't.Thanks again and have Happy Holidays. I will see you in the spring!
Communication, Results, Kindness
The consultation was very comfortable and in a very non-judgmental and friendly environment. I was very pleased with the level of respect that was afforded to me as a potential patient.
The staff and the procedure were both well above my expectations!
Nurse was asesome
i received the proper preparation and got exactly what i asked for.
I liked the atmosphere and the surgeon. Everyone was friendly and informative.
I really enjoyed working with the staff. They were not only knowledgeable, but also friendly, kind, understanding, patient, and easy to be naked in front of. Not once did they make me feel fat or make me feel like what I have for a body is not good enough. There was no pressure either, which is opposite of what I experienced at another clinic. This is a huge surgery, and the staff made me feel like I could come back at any time to make the appointment.
Answered all my questions and understood my concerns. Very impressed with the professionalism by all I encountered.
The respect and energy that staff provides to their clients is above superb. I was extremely nervous and embarrassed prior to my appointment, however by the time my appointment was over I felt extremely confident and better about myself. This organization in on point and will continue to be successful based on their level of service. Thank you so much for helping me to make a healthy difference in my life.
Everyone was very welcoming. They excited me about my procedure . All of my questions were answered. Environment and staff were lovely!
Easy to understand info. Friendly staff.
everyone made you feel welcome. Except the girl that was to call me back about the time for a appoint to have my procedure done. Her name was Lisa
I really had no expectations coming into this consultation as I have no experience with cosmetic surgery. I knew what I wanted to happen and trusted the Dr to explain the best outcome. She seemed to be able to guide me through the best options and explained them very well. I have a medical background and it was easy for me to understand the procedures. She was also very honest regarding possible outcomes and that was reassuring. After my consultation, I have a firm timeline to shoot for and have a greater understanding of possible procedures, outcome and direction. The staff was very nice and made me feel comfortable at every step. I'm 90\% sure I'll go through with the initial procedure and have confidence that they'll see me through this.
Everyone that I spoke with was super nice and very professional. The decor was not like your typical office, it was much more relaxed. I liked how there was an introduction video on the surgeon of my choice before meeting with her. She was very informative and answered all my questions. Some of the things she explained to me made me feel more at ease about the breast augmentation procedure. I was happy I got to feel the two different types of implants to understand them better, and I was also very happy with the before and after computer imaging of myself. It really helped me get a visual of what I could achieve with a breast augmentation. I was really impressed with the staff at Surgical Images. I am looking forward to contacting them in the near future to get the procedure done.
Everyone in the office was amazing and so nice to work with. Dr Montag answered all my questions and I can't wait to schedule my appointment. There were very understanding and caring of my situation. I have already recommended Dr Montag to a friend and I haven't even had my mommy makeover done yet!!
I was very happy with my surgeon Dr. Montag listening to what I wanted my results to be and the staff were very helpful an caring. My pre-op nurse was wonderful. She made me feel very at ease and was very thorough in telling my mom what I would need during recovery. I would highly recommend this office and Dr. Montag to anyone.
The recovery has been more difficult than I anticipated and I'm not highly satisfied with the results of my tummy tuck. Hopefully after the incisions have healed and the scars have faded a little I will be more satisfied.
The procedure that I am interested in, the price quote was 3300.00 higher than another Plastic Surgeon's quote. I wasn't expecting it to be that much higher I guess.
Everyone was very nice and thoroughly informed about what I wanted done. My questions were answered and I asked them to contact me in 3 months and I would go from there.
I am filling this survey out under dr montague however dr Edney performed my procedure. I have had an excellent experience with him and his staff and I would recommend him to anyone who is considering having surgery.
The friendliness of the surgeon, knowledge and cleanliness of building
The staff is attentive, friendly and professional. They make you feel very comfortable during the consultation. I never felt self-conscious or embarrassed. The rooms have a warm and inviting feeling and are very clean. Dr. Montag did a great job explaining the process and setting the expectations.
information - communication; call backs when I had questions. Understanding my needs and helping me get to my goal.
I had such a great experience with this facility and with Dr Montag. I've already recommended her and Surgical Images to many friends.
Happy with the consult. But after 30 days and calls to the office I have yet to get an estimate for the procedure.
Dr Montag was very caring, patient and spent time during each follow up visit to make sure everything was all right. She was not at all arrogant like some Doctors are in other offices.
i had 2 consultations w/surgeon prior to surgery. during these consultations she and i discussed where the incisions would be place (hidden beneath the bikini line). however, she placed the incisions on both sides of my belly button (about 6 inches). these scars are very prominent. i feel betrayed, as if everything the surgeon and i discussed and agreed upon was carelessly dismissed.
I was barely awake and they were already walking me out the door. I hardly remember walking out and couldn't walk out on my own yet. I got car sick then. I should of stayed longer before they sent me home. Otherwise it wad good just rushed us out way to fast.
Uneven breasts, which were supposed to be corrected with the augmentation.
I have a large crooked scar across my septum, my breathing still feels somewhat obstructed in my left nare when I pinch off my right nare, this was supposed to be fixed.
My scar was placed way to high and my navel! Post surgery there was two big scars that Montage chose to put steroid shots in, too much was injected and now I have two craters noticeable!! My stomach looks like a train wreck and everyone that asks me to see it, agrees! My tummy tuck is bad advertisement sad to say!!! I own my own salon so I'm in contact with many Women that I inquire about my experience at Surgical images.
I believe my expectations as to the final results were exaggerated. My overall experience has been very good
The surgeon didn't do a good enough job with contouring the body. I was looking for more of a shape to my body and not to mention my love handles on my waist came right back after the liposuction. Other then that I'm fine.
Physician assistant was in charge of post op care instead of surgeon. She made mistakes which led to illness.
There were no surprises and I felt very comfortable. I am very happy with the results.
I know now my consultation wasn't good. I wasn't given options. I wanted a more natural result not to have my entire labia removed. One side is completely bare the other barely there. Researching after these options should be discussed in consult. I told the nurses as well as the surgeon I felt bare and uneven and was told to wait for swelling to go down. When it did it only looked smaller and worse. I feel butchered. I canceled further appointments and nobody contacted me to see why knowing I was not satisfied. I went to [another surgeon] and will be using him for my tummy tuck and he gives an amazing consult and stands behind his work. Maybe he can do a revision but most likely I will have to live with this. Thanks for the lack of concern and follow up.
Always felt comfortable, welcome, and important. Price was in a reasonable range. Pre thru post surgery everyone has been on top of contact which make it so much easier to trust your doctor. I do wish I would have seen the sergion a bit more often then only the consiltation and the actual sergery.
I have been wanting to have this procedure for 10 years but was always too afraid. Your facility was beautiful and the staff was amazing- it put me at ease and every question was answered. The day of surgery I was so fully prepared that I wasn't nervous at all. The day went by without any problems and almost seemed easy. In the end the only regret I had was not going in sooner. I had recommended your facility to all that ask and I would most definitely return for further procedures.
Not please with the healing and look of my breasts. Implants feel like they shift. Concerned with results.
The right breast scar tissue has moved just like what the left breast had initially had. This was the second surgery to correct the left. The left breast is fine now but the right is very painful and uncomfortable without support.
I did not feel pressure to schedule a procedure. I have needed time to think about it.
receptionist issues. not interested in doing a tummy tuck.. only interested in lipo
I can't thank Dr Montag enough, after having breast augmentation, a revision and a replacement with another surgeon I looked long and hard before selecting a surgeon that I felt had the knowledge and expertise to help me finally get it right. I am very pleased with my results, Dr Montag took the time to listen to my concerns even after the fourth consult. No more scar tissue and no more implant poking through my thin tissue. I can finally wear clothes that I would have never worn before for fear that someone would notice how deformed I was.
The appointment was comfortable. Everyone I met from front desk through to dr. were friendly, and helpful.
Everyone was friendly, courteous and knowledgable. The place was comfortable. Everything was explained well and I am excited to have my procedure done.
I feel like my tummy tuck wasn't like I thought? I thought my stomach would of been flatter? I felt like the computer image was deceiving on how my abdomen would look after surgery. Incision isn't smooth very lumpy and has bulges?
The Vectra machine was broken, no one called me to ask me to come back in and use that machine like they said they would. There was a small spot of blood and a needle cap on the floor of the exam room. The financial lady was young and not great at customer service. I got a follow-up call two days after and missed it because i work during the day. I called back and left a message and said I was easier to reach over email and no one contacted me and that's disappointing because I'd like to schedule. Also the finance lady said she'd ask or follow-up to my cash question and never has. I am a professional graphic designer in the marketing industry, the office was beautiful and comfortable however, the marketing materials (brochures) we awful. So out of date and you can't even read them because the type is light and washed out. I am still going to schedule my surgery because i really loved Dr Marie but I really hope someone addresses the other issues. I even referred a friend already and she schedule an appointment. I am pretty sure I am not going to refer anyone else due to all the little issues. They are adding up.
I was highly satisfied which was due to Dr. Marie Montag medical expertise, all of the medical staff, her staff and all of Surgical Images Staff including the administrative staff. Any medical concerns were replied in a efficient amount of times over the phone or I was able to have an appointment ASAP. I was treated with much respect & perfessionalism. Loved everyone!
Dr. Montag was kind, but I felt a little rushed during prep right before surgery. I wanted a more personal time to tell her my wishes for surgery. It is a vulnerable time, and I felt like I was another surgery that needed to get done.
It went as I predicted and really felt comfortable around the Dr. she is friendly and made me feel good about my choices.
Excellent staff....very helpful and friendly. The office atmosphere was comfortable and everyone there made me feel welcome. I have scheduled my procedure and look forward to a great experience.
My follow up from surgery was non existent and I am not satisfied with my nose overall.
Questions answered. Explanations understandable. Know what to expect.
All of the employees are really friendly, respectful and knowledgable.
Dr. Montag was professional, direct, and honest with me about what results to expect. I felt she genuinely cared about me and wanted me to be happy with my decision/results, as well as my over all health. The staff is very friendly, thorough, and was easy to work with in accommodating times.
My final results are not present, and I usually have a lot of swelling. The receptionists could be a lot friendlier but the one girl who works at night was extremely friendly.
1. I am unhappy with the results of the breast reconstruction. One breast is noticably higher (1/4 inch) than the other one and shaped differently (more round and flat instead of slightly pointed, like the other one). 2. Dr Montag forgot to remove my port during my final reconstruction surgery. She said to me you should have reminded me." She did remove the port in her office 3 months later.3. I called the office when my stitches (for my port) were taken out by my PCP and left a message to see if I was to come back for any follow up - that call was never returned, that was mid January 2013. I would add Amanda is wonderful - but, she is the one who never called me back.4. I felt like a second class citizen entering the practice in the "lower level". Prior to the remodel the carpet was dirty, furniture needed updating and there was obviously a need for storage since many of the patient rooms were full of "stuff".I am sorry to say I would not recommend this practice to anyone. This was a stressful and scary time for me and my family, this doctor who was suppose to help make me whole again didn't do that."
Tired of needing revisions. Have had 2 now and still need to go back for another.
Everyone was very nice. They were willing to answer all my questions. The price wasn't too high. I didn't have to wait too long.
Dr Montag's team is amazing. One of my implants starting leaking after 1 month so I went in on Monday to have it replaced and the nurse that helped me that day is amazing! So sweet and kind, she made me feel very comfortable. As did the nurse when I had my first surgery.I am disappointed that I had to have a second surgery so soonThe only problem I had with this office was that it wasn't made clear to me that I should have purchased the extended warranty. They go over it after surgery and the patient is in no way comprehending this. So they rely on the person who is taking care of you. My recommendation would be to have tis explained during the consolation. But other than that I am very satisfied with Aesthetic Surgical Images
Dr. Montag is personable, which was a big decision factor in going with her to conduct my surgery. All of her staff was awesome. I'm looking forward to my surgery in four days! Thanks!
The end result was just what I wanted.
I was highly satisfied with my entire experience with the staff but just satisfied with the end result. One breast is slightly larger than the other, but I was aware of that consequence. Overall, I'm still very happy that I decided to do the procedure, I'm much happier about my appearance.
The communication with this office is absolutely wonderful. I never had a problem reaching a nurse or having any of my questions answered. I also felt confident in each nurse, PA & Dr. Montag equally. Everyone is always very professional, knowledgable and very helpful each time I call or have a visit. My anxiety was quickly put at ease in the initial consultation because everyone is very friendly & helpful. This same quality of care continued through my pre-op appointment, surgery and post op appointments. This office is just exceptional and each person I had contact with was always sincere, kind and wonderful. My experience has been great!
JUst basically the complications that I did have.
very satisfied overall, the outcome and the experience.
I am not finished yet. I have to come back for a few places to be looked at but after a 10 week exercise program. I will be in the office in April to have rest of the operation completed.
Very informative. All the staff I came into contact with was friendly and answered all my questions. Worked with my schedule
Very friendly and accommidating
I love the way Dr. Montag made my breasts look after surgery! She did a great job and I would recommend her to anyone!
I had my breast augmentation in July 2012 but there is still a visibly noticeable difference in the size/shape of my breasts. I've been in for several follow-ups as we waited for implant in one breast to settle. Meanwhile, it now looks like the other breast is flat and saggy ... Maybe the implant on that side settled too much? I would really like to have this taken care of as he breasts have not matched since the surgery.
All staff I interacted with were very friendly, helpful and knowledgeable. Facility was nice. They made me feel comfortable and answered all of my questions. Doctors are board certified. They have a good reputation.
I asked the doctor if she could do the work. She said yes, but the outcome is not as she suggested. I paid for the surgery before it was done. I don't think I should not have to pay more for her to correct it, but she has said nothing to that effect. Nor has the finance person, who in fact needed to be reminded twice before he would return the money that medicare had paid in addiction to my own payment. I think anyone in my position would be wary of the organization. The doctor denies knowing anything about the finance dept. and the finance people deny knowing anything about the physician's position. There does not seem to be a policy for accountability.
The experience itself was fine. I had liposuction of the abdomen and felt as if the doctor should have recommended my sides to be done as well in order to get the maximun outcome. That was never suggested and me being a first-time patient feels as though that would have been helpful and useful information. Now I feel like I've wasted money and have to undergo another procedure when it all could have been done at once.
The Dr was great!!! She answered all my questions about my surgery and made it a very easy choice for me.
Everyone was very friendly and caring. I felt like they all listened to the questions I had. I received very good care though out my healing process. Which did take quite awhile to complete. I have recommended this facility and my physician to many people. I plan on using this facility and physician again in the near future.
Everyone was very friendly and helpful. They made me feel like they Really care.
I loved the friendliness of the staff, how informative they were regarding my surgery, and I appreciated how private the surgery was from start to finish. I am extremely pleased with the results of my surgery now that I am almost six months post op. I would highly recommend this practice to anyone desiring cosmetic surgery.
I am not satisfied with the end result in appearance.
All staff was very friendly and helpful. Very nice facility and great follow up!!
The staff was very courteous and extremely helpful with my needs. Everyone worked around my schedule and were very professional. I will definitely recommend this practice to others.
Dr. Montag is wonderful and so is her Physican's Assistants. They are friendly and try to make the experience pleasant although I had major complications, not due to them though. Personalities were great and the care was great as well. Love Dr. Montag!
I wish that the office had the new software for breast augmentations when I had my procedure done. It would have given me a better understanding and visual comprehension as to what I was actually getting". I also which my implants were filled to capacity."
I was highly satisfied because of how I was treated by staff, the surgeon made me feel very comfortable & answered all the questions I asked. They presented me with realistic outcomes with the procedures that I would like to have performed.
Comfortable accommodationsFelt very comfortable with staff and Dr Montag
Dr Montag has a great bed side manner. She made me feel comfortable from my first consultation right up to the day of the surgery. I would recommend her highly to any of my friends or family.
The whole experience from start to finish was enjoyable and I loved the end result. Dr. Montag listened to what size and look I wanted and I couldn't be happier.
I normally never give the highest rating when providing a satisfaction survey but in this case it was warranted. From the very beginning to the very end with the follow up's there was never a time that I didn't feel like my best interest was put aside. Dr. Montag and her staff are all very professional, helpful and caring.
I just had to wait quite sometime in the exam room, and before being called back, after filling out paperwork, the consult seemed longer then what I expected ? Just in the future maybe give people an est. amout of time, for the entire consult.
The surgeons, the staff, and the facility were all above and beyond any expectations I had. Incredible!!
Dr. Montag and all of the ladies in the office were very friendly and helpful in informing me about the procedure. The before and after pictures in 3d helped out a ton!
I had major issues during the recovery/healing process. Stitches popped and left gaping, exposed wounds. Nothing was done about repairing this. I now have massive lumps of scar tissue. I have not regained feeling around the incision site and I still get pains. The scar tissue looks awful. Some of the tissue around certain spots appears to be dead and makes it difficult to clean. I completely regret the choice to have this procedure. It just made my life and body worse. It sickens me every day.
Very professional and caring. Plan to have liposuction and a neck lift in the future. Dr. Montag is the best!
I just felt that Dr. Montag was vague with answers and in a hurry. I expected alot more from her considering that this is major surgery. Based upon that I have switched surgeons and will go with Dr. Edney.
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