Maryanne is thoughtful, realistic and a true professional. My results matched my expectations.
I appreciated all the the explanations Maryanne gave me. After bruising went away I was very happy with the decreased lines around my mouth!
I received good service in a timely manner. Maryanne as usual was very nice. [Single best thing is...] It works.
Maryanne takes the time to listen to my concerns and helps me decide on the best treatment. Best thing about my results are they look exactly as I wanted; very natural and unless I tell you, you would not know I had anything done!
Maryanne is highly skilled and knows exactly what is necessary. She also is a great practitioner, never leaving bruises or marks. Highly skilled, efficient service.
[Single best thing is...] Everything, whole process and the final result. It's always great experience with Maryanne.
Maryanne is the best! She is very professional and personable and always does a fabulous job! I get the best results. I get a lot of compliments.
I enjoy all aspects of my visit. [Single best thing is...] The way I feel about myself.
Very professional and knowledgeable about what exactly I need to look as natural as possible ....she never disappoints me. I don't look as tired and refreshed.
I am always highly satisfied! Everyone is professional and friendly! Maryanne is a master!
I have been seeing Maryanne for about 3 years. She always carefully listens to me to know about what exactly I want and as a result I always get the best results. The last time I wanted Botox also on a different part of my face and as always I am very happy with the result.
Maryanne is always professional and also is extremely knowledgeable. [Single best thing is...] Actually having it done!
Maryanne is amazing. Very nice and professional. She is also extremely thorough when explaining this treatment. She does a great job!
Great practitioner. Always so kind and helpful. Very clean and satisfied with sanitary precautions. Always great placement.
As usual Maryann is smart and skilled. The best!!! I trust her 100%. [Single best thing is...] I look better
Maryanne is very professional and honest with you regarding what is needed. The best thing about my procedures is the result I achieve.
I love that everything was explained to me before and during my procedure. My before and after care were explained thoroughly.... and I love my results!! [Single best thing is...] My results are amazing
Maryanne takes great care in how she treats her patients. She always makes sure you're going to be as comfortable as possible before injecting you. The results are almost immediate. I start to look and feel better about myself.
Well informed, pleasant experience. It was an easy experience and required minimal time.
The process was easy and pretty painless. I felt very comfortable with having it done and my anxieties were diminished once I had all my questions answered in a professional and knowledgeable way. [Single best thing is] not feeling pain and the results.
[Highly satisfied with the] confidence in the injection as Maryanne walked me through the entire procedure. Perfect outcome.
Maryanne is extremely professional, yet personable, taking the extra to address any questions/concerns. She is knowledgeable and a pro! The precision of Maryanne's injection always ensure a great result!
Botox does what it's supposed to! Always a pleasant and very professional experience.
Mary Ann is fabulous. Professional and personable. Every time, the procedure is perfectly executed.
Maryanne is a professional and extremely knowledgeable and informative every step of the way. She is a pleasure! [Single best thing is...] They are doing exactly what I was told they would! They are working
I look refreshed! Maryanne is an artist. Every procedure I've had with her has resulted in achieving my desired outcomes of a fresher more awake look that comes off as totally natural!
My eyebrows are finally symmetric! I always forget to remind Maryanne and then one pulls very high for about 2 months after the procedure. I left with them symmetric and natural! :) [Single best thing is...] Confidence in Maryanne's skill set.
The fillers make my face look good and Maryanne always makes them look natural and even. [Single best thing is...] I just like the way it looks pretty natural and my face does not look as drawn
Everything about your office is perfect! Staff, Mary Ann, Kathy... front office girls! All the best!!! Makes my look young and happy!
The procedure was thoroughly discussed with me before, during & after .... coming into the unknown abit nervous I was put at ease because of the professionalism of Marianne & letting me know her every move & what I might or might not feel.
[Single best thing is...] Mary Ann ! Always a pleasure, professional. Forhead 11's ...3 month Botox injection. I feel like they have never disappeared completely. The computers were down so didn't have access to my profile. But as usual Mary Ann was as pleasant as could be .
Maryann took her time explaining the procedure and was very thorough and personable. I felt at ease and the results are very good.
I returned for Botox but was concerned that my face looked deflated after spending almost $4000 on fillers in the previous 4 months. Asked to look at before and after pics. My before pics were better. Maryann said that the filler metabolized in as little as 4 months. I've had fillers for over 15 years and never has this happened. I truly feel that either the product or the application was at fault. But I was made to feel that it was because of my body chemistry? No real answer. Just happened. And sorry? I feel it's unacceptable to take no responsibility for this expensive procedure with no results. And had I not brought it up I'm not sure any discussion would have occurred. She was just prepping me for Botox. Didn't even mention my lousy results until I brought it up. Very frustrating. If it was a $300 procedure I'd let it go. But she used 5 syringes of Restyln with no result? Very disappointed with the procedure and lack of concern over my abysmal results. I'm going back to my plastic surgeon who would never have made me feel that way or would at least offered a solution for me. I left feeling totally taken.
Maryanne is always a pleasure to see. She is very knowledgeable and I never feel like she is rushing. [Single best thing is...] Being able to see a difference right away.
Maryanne takes time to talk to me and listens to my concerns. [Single best thing is...] They were exactly what I asked for!
Yes! Maryann was incredibly knowledgeable and I am extremely pleased with the results. Maryann was fantastic at explaining the process and made me feel very comfortable.
Maryanne is very knowledgeable and prompt without rushing. She knows her patients personally and it shows. It is very natural and quick procedure.
Maryanne always makes me feel comfy cozy and she does an excellent job with my fillers!! They last!
Maryann is very knowledgeable and kind. She always has a wealth of knowledge.
Maryanne is lovely. She is very knowledgeable, informative and makes you feel comfortable. She also keeps you looking natural, all of the ladies in the office are amazing, polite and friendly and they all look so beautiful. I am happy to go here for my procedures and I am very satisfied thus far. [Single best thing is...] I look so much better and feel so must better!
MaryAnn is very personable and is easy to speak with and professional, yet makes the appointment fun. Quick and successful injection.
[Highly satisfied with] her skill. [Single best thing is...] natural looking results.
Maryanne always explains everything and does an amazing job! I look better (maybe a little younger!) which is the objective.
I looked very natural but less lined on my forehead. However, I continue to use plexaderm to polish my look. I highly recommend this product. [Single best thing is...] the confidence that I am getting the best Botox treatment money can buy. Also, that Maryann is the best at what she does.
Maryanne Savage is a true professional and interested in only helping the patient feel and look their very best - in the most natural way possible. [Single best thing is...] the amount of information I receive before the procedure. I feel extremely informed and understand how I should care for the area that is treated. The results are always great.
I'm always pleased with Maryanne's thorough, helpful approach. I knew what to expect every step of the way.
Maryann is very skilled and always gives me the results I want. She listens to my concerns and takes them seriously. She's amazing! Very natural results. People don't even notice. I just look refreshed.
It is one thing to say one is highly satisfied with the product (s), and I am. However, what makes my experiences there "highly satisfying" is the staff involved when I am there. From the front desk staff to Maryanne, RN, I cannot say enough. Maryanne is kind, patient, professional, and highly skilled at not only executing treatments, but her ability to prepare and educate what the patient should know and expect before and after is very impressive. I have never felt rushed, pushed in one direction or another, or felt I was making a decision to do or not do something without the true understanding a patient should acquire before making these decisions. I look forward to the final results of these treatments. Not just because I truly believe the results will be terrific, but because I am looking forward to passing out the office cards/contact information and highly recommending the office to anyone whom might ask. Thank you all, again!
As always I received the best treatment and was extremely satisfied with the result. I love looking a little bit closer to how I feel.
Maryanne is an expert and an artist when it comes to injections. She is always willing to talk about my concerns and discuss the best treatment approach. I've been going to Boston Plastic Surgery for injections for 7 years and I always feel great about the results! Maryanne always asks questions about how happy I was with the last results, what new concerns I might have and what I'm looking for next. I always feel like she cares about the outcome and isn't trying to rush me out the door.
Very informative and honest. Looks natural and has changed my self esteem for the better. Hid an ugly scar since childhood. The scar is hardly noticeable now.
She is always very pleasant I honestly appreciate that! I was very satisfied with my last visit, I didn't have to repeat the Dysport injection this time, it worked with the very first injection I was very happy about that! I love going there, everyone is always pleasant, I've been a patient for about 10 years now and so far I have no complaints. I definitely recommend you guys always. Thanks for everything.
Mayanne is great! She has been able to answer any of my questions without hesitation. She is the best I have experienced. [Single best thing is...] The overall natural look.
Both Maryann and Kathy are professional, caring and thorough! Looking fresher and younger!
Maryann takes extreme care to explain every facet of the procedure and puts you at ease. This started with an hour consultation on a previous visit. We had a comprehensive discussion and she developed a personal plan for me explaining the costs, time, and expected results. I have been doing fillers for 15 years and this was the first time anyone spent this amount of time with me. The results were great and for the first time I had very little bruising! I'm sold.
Maryanne is AMAZING. Fully trusted her from the moment I met her. Patient, informative, supportive and most importantly..honest. I don't feel like "just another patient." As a busy nurse myself, this is not always easy to do. I feel like I am in great hands with Maryanne. Additionally, the office staff are equally amazing! [Single best thing is...] The staff. The fringe benefit, I will look better!
Maryanne is professional, explains and discusses all procedures and is easy to talk to.
Maryanne is a very thorough and thoughtful technician - always seeking comfort of patient first with great results. After all the swelling and bruising went down it looks good. I guess I was unaware that the filler itself would be so 'hard'
Maryanne is fabulous. Takes the time to explain each and every procedure. She is very professional and I trust her 100%. Maryann is so good I had zero bruising. Which I was informed could happen.
Maryann is excellent at her profession. [Single best thing is...] Improve appearance. Results immediate.
It's always a pleasure going there. I've been going to Maryanne for several years and just love her. She is very caring and truthful. I only get Botox. I'm always pleased.
My consultation with Maryanne was phenomenal! My injections went flawlessly and even though she warned me of possible bruising I did not get any bruising! I look refreshed but still natural.
I left it up to Maryanne what areas needed help given the dollars I could spend. She is a gifted professional and has never failed me. [Single best thing is...] a natural and more youthful appearance.
Timely, informative and affordable. Maryanne is very knowledgeable and always has my best interest in mind. [Single best thing is...] It's effective without exceeding my budget. Maryanne always take the time to thoroughly explain everything to me.
Maryanne was extremely knowledgeable and thorough. It was impressive that she took pictures of my face and explained what would be needed to correct the areas of conversation.
Maryanne is honest and doesn't try to give you more treatment than needed. Maryanne is amazing.
Mary Ann is great! She is so gentle and knows exactly what to do without going too far. [Single best thing is...] The way I look and feel after!
Maryann was a pleasure! She was prompt, honest, & modest which was exactly what I was looking for, especially for my first time ever getting Botox. I will be back to see her in 3 months!
Maryanne is so well educated around what procedures will improve appearance. Her work is flawless, never any bruising from injections. Maryanne gives honest consults.
Maryanne educated me on every option and let me know exactly what to expect. The results were better than I hoped for. [Single best thing is...] My lips look younger!
She is honest and injects what I should for the look I want. Doesn't overfill. Also very gentle and cares about the pain.
I look so much younger. It tightened up my lower face which was starting to sag. [Single best thing is...] Maryanne is patient, cautious and informative.
[Highly satisfied with] The skill of the professional. [Single best thing is...] it maintains the look I wanted.
I have had fillers elsewhere and Maryann is simply the best. She is kind and most professional. A perfect personality for what she does. [Single best thing is...] Her careful, never rushed delivery is always consistent.
Highly satisfied with facility, Maryanne and treatment. [Single best thing is...] I have no more crows feet.
Maryann is very knowledgeable and answers any questions I might have. The appointment never seems rushed. It is always a very pleasant experience . [Single best thing is...] I had very strong frown lines and little by little they are really softening.
I wanted to get rid of my jowels and it worked! [Single best thing is...] It makes me look younger and refreshed.
I have great confidence in Maryann. Have been seeing her for years. Very skilled, professional, reassuring. Very knowledgeable about all aspects of procedure and product. I'm so grateful to know her. [Single best thing is...] It's a positive, immediate improvement in appearance.
Filler for face OK, filler for corners of mouth not sure. Did not expect so much bruising one side is not as good as the other.
Very professional and clean. [Single best thing is...] lipstick doesn't "split"
Mary Anne is not only professional and knowledgeable she is a real person. She approaches each client individually and adjusts the treatments accordingly. She never tries to oversell or provide a service she wouldn't do on herself. She is easy to talk to and never makes you feel rushed or that you are just another number in her list of clients. [Single best thing is...] Compliments on how I look. But never asked about Botox. Typically hear, oh your hair is different I like it (it's not) oh you look well rested, were you away....
Friendly staff. I Always received the best care. [Single best thing is...] I look younger
Maryanne is very knowledgeable. Explains everything pros and cons and makes me feel comfortable going to her. She does a great job with injections.
Very thorough consultation and good discussion. One of the best consults I've ever had with any medical professional. Before pictures were very helpful. Excellent explanation of why doing less made sense. Overall, very pleased with final result of Botox as well. [Single best thing is...] Conservative approach gave me best possible result. And through good discussion I understood why.
Maryanne is wonderful! She is a complete professional and I love my results. From start to finish, it is a great experience.
Experienced staff, great experience and happy with results. [Single best thing is...] Smoothing of banana rolls
Maryann is a true artist! You don't leave there until everything is perfect!
Maryanne is a professional caring provider. My experience with her is always positive and she goes above and beyond to ensure the results I am looking for. I highly recommend her. [Single best thing is...] Gentle approach...positive results
My experience was excellent. Beautiful facilities, kind receptionist, Maryanne was and is always amazing. [Single best thing is...] I feel like me. How I should look when I look in the mirror.
Maryanne is fabulous! I feel comfortable with her because she is honest. Maryanne will give her opinion and then ask what I think. She wouldn't suggest something if I didn't need it.
I've been a patient for many, many years. I wouldn't go anywhere else, professional, trustworthy and always amazing results. My results always met my expectations
Maryann is the most knowledgeable and skilled practitioner. I am so grateful to have her treat me!! Results are amazing.
Maryanne was very informative, honest and comforting from the consultation to the procedure. It was overall a wonderful experience and I am extremely happy with my results. My lips are very small, my upper lip practically non exhistant, having that little bit of filler allows me to have that extra boost of confidence everyday!
Maryanne took her time and explained everything. It's only been 2 days but so far no bruising and filler looks natural.
All of my questions and concerns were answered fully and made me feel very confident in my decision to receive the fillers the same day. I will definitely be back again. The healing time was much shorter than I was expecting.
Procedure was minimally painful and I'm happy with the results. Maryanne explains everything well.
She does a great job. Always a natural look and used up the remaining filler in other spots on my face. I trust her to not make me look bad and to tell me if what I am asking for won't work with my face.
Maryann is very knowledgeable and spends a lot of time with you. Maryann explains everything very well.
Too early to really tell what results are, but she is always very professional
Everyone who works at BPS is welcoming and knowledgeable. Proffesional. I love Kathy and Mary Ann and Lisa.. everyone!!!! I am nearly 70 years old and I think you take 10-15 years off my appearance. I also love the new skin care products!!!
Maryanne is a very skilled, lovely person. She spent a lot of time with me, very educational and patient, put me right at ease. She listened to my needs and was thorough. I appreciate all she has done. She created volume on my lips, no bruising.
The office is beautiful, the receptionist was very personable and kind. The Botox procedure was quick, painless and easy. I had the crows feet around my eyes done and I absolutely love my results!
MaryAnne is great - explains everything well - and is very good at what she does
Maryanne explained everything thoroughly and was thoughtful and patient throughout my entire visit. [Single best thing is...] Being made to feel comfortable with the whole process
Maryann couldn't be more caring and personable. I come late at nite always after my own long shift and she always has a smile on her face. [Single best thing is...] Her expertise. Always. You get what she tells you will get.
Maryanne is very knowledgeable and personable. She puts me at ease and explains everything thoroughly. I trust her 100%! Had great results, no bruising and wrinkles gone :)
Maryanne is highly qualified and very personable. Similar experience with Kathy and the rest of the staff.
Did a good job. [Single best thing is...] Her experience Botox injections and advice.
Happier looking me. Forehead evil lines gone! Her connection to the patient and how easy it was to talk to her prior to any procedures. Her expertise in what she's doing. The best Combination.
Mary Anne took the time to explain what was going to be happening every step of the procedure. Her knowledge and expertise is very evident the minute you meet her. She was not in a hurry to rush me out of the office. She made sure I understood what I should expect from the Botox.
Maryanne is an excellent professional who explains all the treatment and always prioritizes results and logic over everything, her diligence and capability in the practice added to her knowledge make her a great professional
Maryanne is always wonderful. She makes time to answer my multitude of questions and ensures I ice properly before the injections.
Maryann has been perfecting my Botox and filler procedures for about 2 years now and I have always been completely satisfied with her expertise, and individualized care. The procedure always looks so natural.
She is very professional and explains what would be the best way to get the best results. She's honest and I trust her suggestions. Bottom line, less wrinkles!
I thought that Marianne worked hard to make sure the procedure was as painless as possible. I appreciate all the time she spent with me explaining the procedure and the expectations ahead of time. Fewer wrinkles
Maryann is awesome at what she does, and gives me the best options. She doesn't try and scam you for more money shes honest with how much Botox you need. my results are amazing, lines are decreased within 5-7 days after treatment.
Maryanne Savage was amazing! She made me feel so comfortable and explained everything in detailed information. She made me feel calm about getting lip injections and my results have been excellent so far. I had very little swelling/bruising and just have the expected small bumps. I can't wait to go back for my follow up! The single best thing was how Maryanne made sure to go slow and take her time during my procedure and explain what was happening.
As always she's knows exactly how my muscles work and always get my Botox right on. My eyebrows get lifted
Maryann explained everything in detail and worked out a treatment plan that would suit my needs . Took the extra time with me . I loook forward to returning as well as I have recommended her to a few friends! [Single best thing is...] My results!
Marianne is extremely knowledgeable, professional, and is excellent at what she does. I feel very comfortable and calm and I am thankful she can treat me. Noticeable, immediate, improvement with Maryann's expertise.
Mary Anne is able to evaluate and determine what best options will be. She also sets up long-range plans to ensure on-going satisfaction. Zero bruising, professional administration.
I love coming to see Maryanne , she is so knowledgeable and full of information. I trust her %100. It was easy and comfortable.
Maryanne was very knowledgeable and helpful in guiding me and educating me about the procedure. Her work was flawless and I am beyond happy with the results!
Great results! Pleasant office staff, clean and comfortable office, knowledgeable injector. [Single best thing is...] Maryanne's wealth of knowledge and "no-rush" attitude.
Maryanne's professional manner, her understanding, expertise, and time she took to educate and listen. Results from first treatment were very satisfactory.
Obviously I love the results of my Botox and there was no after effects of pain, blood or swelling. I was very satisfied and know Maryanne is extremely knowledgeable, professional and friendly. I trust her and am very comfortable with her and also with other staff I have seen in the office.
Maryann is great. She explains everything and she has a very nice touch when it comes to injections. [Single best thing is...] My results from Maryann. Very natural looking.
Very knowledgeable in procedures and what was needed. Really listened to my concerns and answered all my questions. Very little pain and no bruising
I got my lips filled and they look great! Very professional and very clean facility.
Maryanne is always amazing! She is professional and takes the time to talk with her patients. The results are just what I want because she listens! I always feel at ease with Maryanne
I had a consultation with Kathy and Botox treatment with Maryanne. Both were very attentive and professional.
Maryann explains everything. She does an amazing job, great results. Does not rush, very friendly. Quick in and out. Good results
Maryanne is amazing so professional and honest. She makes you look good but not over done.
Maryanne always takes the time to thoroughly explain what she's doing. She's both professional and personable. I always get a little nervous pre fillers, but she consistently does a great job, while putting me at ease. After multiple sessions I am seeing juvederm lasting much longer than the initial treatments.
Maryann is always so professional and insightful when it comes to asking her questions regarding various treatment and skin care... she is also super knowledgeable [Single best thing is...] How enthusiastic Maryam was about the new skin care line... which by the way a friend of mine had Told me about.... and how affective the line is...
Maryanne is a joy. She is an expert, extremely patient, thorough, and will not over fill, or compromise her integrity regarding aesthetic injections. [Single best thing is...] The overall experience with Maryanne, and the lovely office staff always puts me at ease. I genuinely enjoy seeing the office staff at each visit!
Voluma is fantastic! It gives me the fullness I want in my lips without over doing it. Maryann is very knowledgeable about the product line so that I am able to make an informed decision about my treatment needs.
Great injector, good techniques,good results, friendly staff. [Single best thing is...] Filler was placed properly
Botox. The results are good for my frown lines. Maryanne was professional and efficient.
I look better! She was very informative and very professional. The results where amazing
Maryanne was wonderful results weren't as great as expected, but it was my first time
Maryann is a knowledgeable and trusted adviser and gives honest feedback. The change in my forehead is incredible. I am 100% more confident than I was before the procedure.
Fast and easy. A very comfortable environment and Maryanne is very pleasant.
The results were exactly what I was looking for. Maryanne always does fabulous work!
It looks very natural ! Maryanne is very skilled and knowledgeable. She explains the procedure in detail including potential risks . She has great bed side manners and results are fantastic. I highly recommend Maryanne .
The time given along with explanation of procedure. Made me feel very comfortable with my decision to proceed.
My lips came out fabulous. I had an apt with Maryanne who was very knowledgeable, professional and pleasant. I was very comfortable during the entire procedure. My lipstick stays on now, I have a top lip again. It's amazing my lipstick doesn't bleed into the lines above my upper lip anymore. That's the best.
Friendly knowledgeable staff. Happy with dysport product Noticed results fairly quickly
It was a pleasure meet Maryann! She was very knowledgeable and explained everything about the procedure. I will recommend her to any friends that might be thinking of having fillers or Botox done!
Maryanne was excellent. She explained everything throughly. She was very knowledgeable and put me at ease.
Maryanne was fantastic. She was so thorough and thoughtful about my needs I have already recommended her to my friends. I will be back!
Maryann is always great to me. She gets my Botox perfect ever time. My huge wrinkle between my eyes disappears every time.
I was very satisfied with my experience, I was very comfortable because I was with someone who is very knowledgeable.
I have been to 3-4 other plastic sergeons offices. I was very impressed with the knowledge Maryanne had and relayed to me. I am so happy with the results and I am planning to look into other procedures.
Maryanne was very knowledgeable and listened to my overall goals. As requested, she gave me a small dose and I'm very happy with the results. I feel very comfortable continuing to see her!
Every expensive I have with this office is fantastic. Maryanne was very knowledgeable, explained everything to me thoroughly & was very personable.
Maryann is amazing and very knowledgeable ! She's super honest and I can't wait to keep coming for Botox! Awesome experience! I feel good about my myself and my wrinkles are gone
I actually experienced results I did not think I would achieve. I look much better.
Great experience! Very helpful with all of my questions and very professional.
I"M very Happy with the result of my treament, I talk to my friend about you office
Very much so. I liked that I could schedule my appointment with [name] and she explained it to us together. I liked that she was conservative in her approach - especially where it was our first treatment. She explained everything pros and cons thoroughly.
Do not appreciate numerous after appointment emails to conduct a survey from the doctor and ms. Savage. Take me off this list or I will unsubscribe from all emailsIf I had a problem with my visit or the results I would've called the office.
Maryanne doesn't pressure you into anything that you don't want, she's upfront about pricing, kind, and referred me to an aesthetician for an unrelated issue and I am so happy she did.
Friendly and efficient. Maryann made me feel comfortable The broken vessels all four of them on my face are gone
Ease of appointment, procedure, and professionalism of the entire office staff.
Maryanne's skill level is rare. Her ability, coupled with her desire for patient comfort, is outstanding.
Maryanne was very knowledgeable and patient. She really cares about meeting my needs and concerns. If I didn't like the results Maryanne would let me return to tweak or fix problems. I liked tht there was the ability for follow up on issues and concerns
Not only is the environment spa like and beautiful.... the service is professional exceptional Maryann's expertise and results from the service
I love Mary Ann. So professional and knowledgeable. I know that the fillers will work, as they should, and will look great. I trust her implicitly.
Maryanne was so informative throughout the entire process. She made sure I loved the results before I left and her technique is perfection. I will continue to visit her as needed! It was everything I asked for!
The time and care taken with me. The warmth of Marianne's personality-genuinely caring. Receptionist is top notch, which is key as well. I was given realistic expectations
Maryann was thoughtful and detailed in explaining my options and possible outcomes. She took her time to make sure all my questions were answered and didn't pressure me at all. She was also very accommodative with my follow up. Feel refreshed but still myself!
I was extremely nervous since this was my first time receiving lip fillers, and I was extremely comforted by Maryanne Savage and her knowledge/experience. She gave me a realistic and accurate time frame for the symptoms I may experience after the procedure was done, so when swelling and pain occurred I was a lot less nervous than I would have been had I not been given such an accurate time frame to expect swelling and pain. I was highly satisfied.
I appreciated everything about this practice. Maryanne's skill level was evident and I am very excited to continue treatment at this practice. I also appreciate that Maryanne has scheduled a follow-up visit to check on my outcome.
Outstanding experience from every aspect of my visit! The results were dramatic!
Highly satified with everyone at the office. Results were great! The results were as promised, and I am very satisfied with them.
I was highly satisfied with my experience at the office and with my provider, Maryanne. I felt she gave me enough time to consult with her and I appreciate that greatly. It is my first session with Juvederm lip filler and I understand that it takes a few sessions to get my desired lips. I will add that the environment and atmosphere was soothing and calming. It definitely drew me to want to continue to visit, along with the staff and my provider. I love how full my bottom lip is.
Always highly satisfied Maryann is very professional yet approachable with regard to any questions you may have....she's extremely knowledgeable in this field and I always look forward to coming in! Obviously reducing the appearance of wrinkles;)
I thought everyone was very professional and my results were better than I expected. The fact that it actually worked. nothing has ever resolved my sweating Issue before and now I feel normal.
Because the botox didn't have the outcome i expected and one of my eyebrows is higher then the other. I look strange when I make certain facial expressions. I wouldn't say I am dissatisfied with service because I got good service but I am not satisfied or happy with the result of the botox.
Maryann is excellent, fully educated me and made me feel very comfortable throughout the procedure.
I love Maryann. She totally put me at ease for the procedure. She's very knowledgeable and professional.
Maryanne was a great provider and I felt like she really listened to me. Getting rid of forehead wrinkles
Maryanne is professional and thorough. My results are amazing and highly recommend her.
Mary Ann understood what I needed, and proceeded explaining to me what I needed, always thinking of the best result and always making me feel comfortable. I obtained the results I was searching for.
I was very nervous going into the appointment, but soon was made to feel very comfortable by Maryanne. She took the time to thoroughly explain every step, and also to manage my expectations. No bruising, and only 2 days of swelling. I went back to work that following Monday.
Great facility and Mary Anne is amazing! So knowledgeable and was able to explain to me exactly what the Botox procedure and process entailed. Also love the fact that the services are highly customized and that she aired on the conservative side. It really made me trust her and the practice. The staff are also so nice. Overall, wonderful experience and I can't wait to continue.
Nothing..... You need to have MD option for injectables. Options are good. You can't have a nurse that appears unwilling or unable to provide full service. I wanted Filler and botox at the same time. This was a problem??? Found out nurse did not have enough time would have to come back!@ sorry, but when you are about to pay 1500 + for injectable. You don't have time?? Also:: you are based in quincy. Not Wellesley or boston, where there is indeed the best plastic surgeonsurgery that provide injectable, so it is understandable why they charge so much. I was very uncomfortable with the attitude and tone of this nurse. I heard she was really nice. This was NOT my experience. Hensel I did NOT have her administer my botox@@
I fell like the people that took care of me care about me. The experience was great. I did not expect it to be so expensive for the fillers.
Marianne was wonderful and knowledgeable... Took time to explain procedure and possible future procedures ..and costs... Was a great first experience with cosmetic fillers and will definetly continue in the future
Very thorough explanation on recommendations for various treatments without overselling. Less smile lines!
Maryanne Savage is amazing. Felt comfortable during the consultation and love the results!
It smoothed down after 5 days and I appreciate the smoother lip. the only problem I had was at the front desk. A new employee was observing and chatting with the receptionist. I felt a bit like the third party. I think she should have been introduced to me. Thanks.
Highly reduced wrinkles and makes me look younger. I'm very happy with the results and what the nurse recommended. Didn't feel like I was being over sold. Stayed in my budget and looks great.
Maryann took the time to address my concerns and I had full Confidence in her !
Look more youthful. She is very thorough explaining products, potential results, personal care and suggestions. I have confidence in her experience and abilities.
The pros and cons and rationale for the procedure details were very well explained, as well as impact on future options. I did not feel pressured at all. Additional benefit of forehead Botox on drooping eyelids.
My face is smooth! I don't wake up with angry "11's" anymore. I love it. Maryanne was fantastic. She was knowledgable about the procedure and helpfully answered all of the questions I had and provided more information about anything I forgot to ask about. I asked about procedures beyond what my appointment was for and she gave me a lot of information to bring home and think about. There was never any pressure to do more than what I wanted. Overall a great experience.
Yes! Maryanne did everything to make me feel comfortable and took her time with me. I really appreciate that.
The procedure was ok, nothing wrong, Is just that I think maybe this is not the appropriate treatment for my face. The treatment results did not like me too much...I have this "evil face expression" that makes me look weird...
I am pleased with the results of the Botox injections. I was treated for frown lines and crows feet and both were addressed. I was absolutely pleased with the fact that it took care of some noticeable scarring between my eyebrows by making the area visibly smoother. I will continue visits with Maryanne as needed. I have visited with Maryanne twice and both times have felt very comfortable and at ease. I found her to be thorough, knowledgeable and very patient. I have waited less then 5 minutes in the waiting room which is unheard of these days! I never feel rushed or pressured to making any drastic decisions. She has a great personality and I find her to be very personable. I look forward to future visits with Maryanne and highly recommend her.
For the past couple years I acquired some major frown lines in between my eyes and they are so right now you have to really be looking to see them and she was able to take away a lot of the movement of the muscles up there so I'm very happy and hopefully I'll just get better with every visit to your office. I went into the appointment not having any knowledge of the treatment. But I was educated well during a consultation and was treated effectively and professionally. I'm very satisfied with the service and will most definitely be back in the future 4 more treatments of the same kind but also will be utilizing the other services that you offer in your office.
Both of the fillers made a positive change in a conservative way. This was my first experience of having any kind of fillers I was satisfied with the recommendation.
It worked. Everything worked out as expected. Office staff was very friendly
Hi, I got done my lips 1 ml Juvederm (don't recall how exactly its called) but the softer silkier Juvederm type. This lady was amazing I don't think that I even needed an ice pack. Maybe next time I go I can do it without an ice. I came with my fiance and she was very helpful and answered all of my fiancee's questions. I definitely recommend Mrs. Savage to you guys!
Symetry, beauty impact, expectations met. Everything start to finish was great
Came out better than expected. I was very satisfied with my experience with Dr.Samaha and his staff..not only did they listen to my needs but made me feel very comfortable and relaxed..they explained in great detail about my procedures..thank you!
Expectations were well defined. Love everything about the office and doctors
I feel a lot better. I am happy with my results Maryanne was very professional
I see a small difference on the appearance. I had higher expectations regarding the results of the procedure.
The reduction in fine lines around my eyes make me look and feel younger! I had an appointment within a week. When I arrived a little early to the visit I was taken right away. Everyone in the office was quite pleasant and eager to help. I had botox injections around by eyes and am extremely satisfied with the results. I would not hesitate to highly recommend Maryanne Savage RN who helped me.
My previous frown lines are very minimized and cheek bone definition does seem to lift the overall appearance of my face. I am not sure that the Botox worked. I can lift my eyebrows and furrow my brow. My forehead area seems to be the same as it was before I came in. Fillers worked perfectly.
Overall natural results. Maryann was exceptional. She explained everything in detail, I never felt rushed and there was no "selling."
The injections help reduce the 11s between my eyes;). Maryann is amazing and so full of knowledge about the latest and greatest treatments out there to delay the aging process. She totally engages in conversation while having the injections, which for me helps reduce my anxiety about the actual procedure.
Maryanne is a perfect asset to the office and part of the reason I come back
They are never "over done", very natural. I have been going to Boston Plastic Surgery for 3 years for several different procedures and have always been highly satisfied with each one. Everyone there is highly qualified at what they do. They all make you feel so comfortable and I appreciate that feeling that I am not being judged. I will continue to go back. They're all wonderful.
Obtaining more knowledge about how the procedure works so I know for future procedures. The doctor made me feel very comfortable and explained everything clearly before we started. I had wonderful results and am very pleased!
The results! No more crows feet, bunny line and the lines on my forehead have softened. Maryann always takes the time to listen, answers all questions and the results are amazing!!
Yes, extremely satisfied. The office was very easy to find and Maryanne was professional and very helpful with any questions I had.
I love the results of the Botox. It not only softened the wrinkles but it seemed to left my eyes a little.
In the office you are greeted by a very efficient friendly office staff, they make you feel comfortable. The care I've received at this office is superior .
Maryanne is extremely knowledgable and takes the time to discuss concerns and options. I never feel rushed.
Honestly, it did not make any more than a subtle change - which is what I would want. I think I learned that there is no magical way to turn back the clock, so it was helpful to speak with Maryanne for psychological reasons as well as medical. Maryanne was very pleasant and honest - I felt like I was benefitting from her extensive experience and that she did not try to "oversell" anything.
No pain, very comfortable. Maryann was right up front and honest of what I should expect. Very helpful in helping me make my decision. Lv her.
All of my concern areas dramatically have improved! Maryann was so amazing! Typically I wouldn't listen during consultation, however she explained her approach to treating and why
Aesthetically pleasing results!! -Fantastic symmetry of the fullness of the lips I was trying to achieve. - Practically NO bruising! From beginning to end! I was a first time customer @ Boston Plastic Surgery.(I have had this procedure done multiple times elsewhere in other parts of the country)...they were very accommodating in the scheduling of my appointment. They were very professional and personable. Maryanne never made me feel rushed during the entire experience. She also made sure she fully listened to my requests regarding the over all outcome i was looking for. Pricing was absolutely reasonable! ESPECIALLY for Boston area. The parking is unbelievably convenient...ESPECIALLY for Boston area, again. haha!- no street parking...full parking lot located directly outside of office -which is clean and beautifully decorated. I will absolutely 100 % be a regular customer ! -- thank you again! fantastic job!
More youthful appearance They take all the time needed to explain the procedure and make you feel comfortable with your decision
Was told that the first time getting juvederm would last for about two months, it lasted two weeks
The final result in how I look. Yes, in terms of the provider and the professional manner in which she displayed.
Doing the hard work to have my body be healthy and rested, it's nice to have a more relaxed facial expression to go with that! Maryanne is wonderful! She takes the time to not just do the procedures, but really cares about the holistic health of the person. It's a hike to go from Newton to Quincy by T, but I'm really glad I found her. For a first-timer, in the last few months, I couldn't be happier!
Maryanne is so approachable and has a great bedside manner. She's always open to discuss concerns regarding pain during procedures and put my mind at ease. Results are as expected.
I knew i needed a bit of a pick me up but I wasn't sure exactly what it was that would do the trick. Maryanne talked me through all of my options and helped me understand her recommendation for a little bit of Voluma. I couldn't be happier with the final results - they are exactly what I had hoped for. I don't look any different I just look more refreshed.
The results are always as predicted. Maryanne is very knowledgeable and professional. She will always provide an honest opinion regarding injections and placement of injectables. I am always 100% at ease in putting by face in her hands, literally!
The results are natural. All requirements exceeded my expectations. They always do.
Maryanne is knowledgable and a wonderful woman inside and out. She makes me feel special at ever visit Overall feeling great about myself
Marianne is extremely personable and highly knowledgable. I'm always impressed with her professionalism and great bedside manner. No one can tell!!!
Very welcoming, and easy to speak with. They explained everything from beginning to end and made sure it was done right. Best part about it is that they made it easy to follow up and reach back out if anything were to happy. Classy high end place.
Maryanne is the greatest. Her wealth of knowledge and experience makes her an invaluable addition to your practice! Younger looking results
I have been going to the office for years and have always had great results with the procedures i have chosen.
MaryAnne is excellent. She takes time to thoroughly explain the procedures and to give suggestions/recommendations for other procedures that I may be interested in. I never feel rushed and always feel well cared for. She is exceptional at what she does. Very happy with the results.
Maryanne was extremely professional and explained everything to me. I value her opinion because she understands how people feel. My first time having these procedures done and am so glad that Maryanne was recccomended to me.
Mary Anne was very well informed around possiblities and suggestions with fillers. I've spent a lot of money elsewhere, and definitely didn't receive either the personal attention or the professional knowledge. Interestingly enough, I was thinking about this right before I noticed your email!! Can't wait for your next event!
All my questions were answered and I felt very comfortable. Everyone in the office is friendly and helpful.
Had to come back after initial injections. Was able to come in at my convenience and the issue was resolved
I have been going to boston plastic surgery for many years now, and I will not go anywhere else.
Very friendly and professional environment. Made me feel like a valued customer of theirs. Did not feel rushed or overlooked. Very informative too.
I had a wonderful botox experience. Maryanne is highly qualified and experienced. She made me feel comfortable.
Maryann is a wonderful nurse. She is patient, knowledgeable and extremely skilled at her job. She explains each step of the procedure before continuing with that step. She is gentle and explains what the post procedure experience will be like and makes sure you know how to follow up at any time. Excellent experience. I would recommend her highly.
When answering this I'm referring to both my consultation and procedure (separate dates). Maryanne was extremely knowledgeable and really took her time to ask questions about my concerns, what I was hoping to achieve, her recommendations, my questions, etc. She was both friendly and extremely skilled and knowledgeable. I will definitely be a return patient!
Maryanne was extremely personable, friendly,and knowledgeable. Since it was my first procedure with her, i was a bit nervous; however, she made me feel comfortable and at ease. the results were much, much better than i anticipated. and i can't thank my friend and colleague for referring me to you office. undoubtedly, i will be returning!
I want to be reassured that I'm getting the units that I'm paying for. I would feel more comfortable visually seeing the product.
I was taken in on time, didn't feel at all rushed. Maryanne explained everything, was very efficient.
Tough to be highly satisfied. My husband and friend noticed very quickly so gave me second thoughts about the look. also, I have been a patient here for awhile and feel like there should be a discount for returning patients and referrals, which I have also given.
I was well understood for what I was looking for as results. I'm so happy with my decisions and advices giving to me at the time of my appointment .
Maryanne is exceptional. I have complete confidence in the advice she gives me.
I was very satisfied with the experience. Maryanne was a wonderful person to talk to and she explained everything to me and how it would be done. I was very happy with the results and will continue further.
I have been going to this office for many years now and travel a little over an hour to get there. I am very happy and would not got anywhere else.
I met with MaryAnne for Voluma and Kathy for fall skin treatment program. I have the highest level of confidence in both of them. They are professional, kind, thoughtful and well informed. They always take time to talk with me to discuss concerns, questions, etc. Outstanding experience.
Always a pleasure from ease of booking, Maryanne's skill, and reception is lovely.
Marianne is wonderful at what she does. She's very personable, knowledgeable, and easy to talk with. She explains what she's about to do, what she's doing, and the results I should expect. She also works quickly and gently. Overall, she makes what could be a somewhat painful procedure a little more comfortable with her knowledge sharing and skill.
I have been at patient at Boston Plastic Surgery for three years now and there are many reasons why I continue to return however the most important is that each and every visit feels like a unique and important encounter. The staff never assumes they know what my goals are and always asks to make sure they are giving me exactly what I want. I highly recommend this practice whatever your plastic surgery needs are, they will always make you feel like a top priority and always deliver incredible results.
Appointment always starts on time, staff are awesome, and treatment is wonderful.
The staff were so nice. The office was so welcoming and I felt so comfortable the whole time.
Very friendly and knowledgeable staff. Maryanne was wonderful!! Loved the entire experience.
Everyone was very professional and very informative with all the info about botox, even with pros and cons. I could tell Maryanne was honest with what I should or shouldn't get, it was wonderful!
I felt like I was well informed about what we were doing that day, as well as previous and future appointments.
Atmosphere was pleasant, staff very friendly and Maryanne was so very helpful. Looking forward to my next appointment in the 26th of June.
Practitioner fully explained procedure and all reasons for customizing it for my needs
Maryanne made my experience extremely comfortable and I was ecstatic with my results!
Maryanne is highly experienced and knowledgeable in what she does. I would recommend her to friends and family.
The staff at Boston Plastic Surgery were just wonderful. They were very knowledgeable and made me feel right at home, even though I have to admit I was a little nervous! I was expecting a great experience because of their reputation, but they made it even better than I could have imagined. I love how my Botox came out and will be back in 6 months!
My Botox came out perfect with minimal bruising. My skin and face look great!
Maryann was amazing. In the past I have experienced providers pushing botox, not providing detail around the area and having it be a more "in and out" experience. Maryann took the time to sit down, walk through the procedure and the areas of focus. I appreciated her "less is more" and then schedule a follow up to see how everything settled. I felt very comfortable and happy with the entire experience.
Maryanne is very informative, articulate, thorough. She is also a very charming and pleasant person.
Maryann was great! went over everything, didn't rush me and the results were great.
Maryanne listened attentively to my areas of concern and explained in detail the product, application and results she felt was appropriate to address these concerns. I was very pleased with the results and will be back for a followup consultation on other areas of concern.
Highly satisfied! Mary Ann is so professional and makes you feel very comfortable during visit. She is extremely knowledgeable and kind.
Maryanne was professional, on time and did an amazing job. I would highly recommend her and can't wait to come back for more treatments.
I am a big baby especially with needles. Maryanne was thorough with explaining the process and was patient. The results are fabulous!
My results afterwards showed immediately and I was very happy with what I saw when Maryann gave me the mirror to look at my face.
Maryanne (follow up) and Kathy (consultation for skin care) could not have been more informed, honest and pleasant. My outcomes were perfect. The office is clearly very well run - my two appointments so far were seamless. Thank you.
I felt I got good information, and MaryAnn was extremely friendly as well as professional.
Went in for an under eye filler due to a sunken appearance in the under eye area and deep wrinkles beginning to form on my lower lid in the middle due to how that area sinks down due to lack of/declining amounts of collagen in the area. I was told that the injection wouldn't help me in the right spots, however that laser treatment would potentially remove some of the blue under eye bruising, provided the laser could see all the veins it needed to. Despite the promise of a horizontal change in coloration (by which I mean I was told the reddish colored veins would remain, but may reduce once they zapped the bluer ones on the sides of my eyes.) I expressed the fear my eyes would still look hollow and I'd still have the premature wrinkling from my under eye area's lack of collagen. The advice I got was to tilt my face upwards if I'm self conscious about it, as the contours on the face can cause shadowing that will make my under eye area look bluer than it ought to (which I sort of thought was the point of the Juviderm injection, to lessen that particular contour but hey what do I know? I didn't push back on the topic because I didn't want to seem adversarial.) and to google the laser procedure that they could do, as they were out of pamphlets about it (despite the woman who does the laser procedures being there and present for the consult). After the hypothetical laser procedure, I was told I would have to maintain a cream regimen to prevent the bluishness (that they might not be able to get rid of) from coming back. Also that "all this stuff starts in the gut" and so I should consider my eating habits as to reduce inflammation on some acne spots (which I wasn't even there to talk about or address? And there was like one pimple on my whole face. I don't even have any acne scarring, so...) that they noticed when they asked if I used any facial creams. This then segued into a way to suggest I purchase a handful of creams and gels I could purchase conveniently in your office...! As I was shuffled into the waiting room I was told they would return with some reading material for me. I was presented with 4 separate yet somehow uniformly repetitively written, poorly described product pamphlets with 5 different creams that professed to cure various skin ailments (are you transitioning into a dermatology office, perchance?). Also I was handed an inscrutable post-it note with the words, "Cutera, Laser Yag Laser Vascular -" written on it for me to google later on my own. Sunken under eye problem still not solved. I am additionally not interested in purchasing a bunch of creams including one that claims to "illuminate the under eye area" by in the description literally just having tiny sparkles in it. I left with little hope my problem area can be treated at all, and am still kind of confused about the whole visit. However, the pamphlet about the skin cream halfheartedly endorsed by Metta World Peace (the basketball player/real life train wreck) was pretty funny. I kept that one around.
Extremely knowledgeable staff, generous appointment time, never felt rushed.
Because everyone is amazing, professional, and kind. I felt comfortable, and trusted the expertise of all staff
Everyone in the office is always pleasant and professional. I never have to wait long for an appointment.
So I had Voluma done a couple of weeks ago, but I did not achieve the results that I had hoped for. Now I have to go back and have more done to give me the lift I wanted.
Maryanne posses a unique ability to put her patients at ease with her warmth and accute clinical knowledge. She is a true gem and I will be recommending her to all of my friends.
Yes.... In fact I am flying up from South West Florida next week and have scheduled an appointment for a procedure on January 28, 2015. I was not able to have a follow up visit due having to fly back home.
Very professional and knowledge outstanding. Have been to quite a few dermatologists, rn injectors, etc to compare to. Great service and great results from treatment!
Bc Maryanne is completely honest, not just thinking about $$. She is a smart woman as that is how she gains her patients' trust.
Loved how she made me feel so comfortable and not nervous at all. She did my sisters rejuviderm and Botox and my sisters results were awesome!!! She made me feel so confident in what she does explained everything. She really knows her stuff. Great experience.
Because I was very nervous and felt like I was not rushed and things were explained patiently and thoroughly without pressure.
I have been going to boston plastic surgery for years. Have always had an excellent experience. I would highly recommend Dr. Samaha and his staff in particular Kathy, Lauren, Maureen and Maryanne!
Very easy to have done, and I feel comfortable with the procedure. Very quick
Have had several visit for various thing always happy.I drive an hour and a half well worth it
This is my fourth experience and she is always friendly and caring. She seems like a friend and a provider of treatment. I like that I feel she understands and is looking to give me the best treatment.
Maryanne was very knowledgeable about the product and procedure. Answered any questions I had before we started. Explained everything she was doing. Was very easy to talk to. Very happy with the results!
Skin looks good. Wrinkles are diminished for very little effort. Trying to avoid surgery
Maryanne made me feel safe and her ability and chair side manner are impeccable.
Maryann was extreme knowledgeable about injectables. She took the time to listen and explain all my options. Thre never was any pressure. I have shared my experience with several colleagues who will hopefully be calling your practice!
The nurse took ample time to inform me of my options and offered pertinent information which allowed me to feel comfortable about the product and the procedure.
Dr Samaha staff is extremely informative at every step. I knew exactly what to expect during and after every procedure. The fact that they contacted me after the procedure to see how I'm doing was great. I never felt like I was healing alone. Love the staff and what they do! Wouldn't go to any other office.. They're wonderful!
I was so pleased with results, best results so far. Thanks for everything!
Maryanne is very knowledgeable about her profession and she's willing to educate you about her knowledge. She also doesn't overdo her procedures, I'm a very happy client.
Maryanne and Lauren were very helpful in scheduling. Maryanne answered all of my questions and was very easy to work with. Thank you!
I felt comfortable and at ease with Maryanne. She explained everything clearly.
It has been about a year since I've been Seeing Maryann at her new office.... I trust her judgement and value her Opinion.... She is amazing!!!
The staff is always welcoming. Maryanne is friendly and knowledgeable. She explains procedures in layman's terms and always has time for questions.
The Boston Plastic Surgery team from the moment you walk in the door will make sure your appointment is a positive experience. Dr. Samaha and his professional staff are the best in the business for the services they offer.
Marianne was competant and made me feel that I could discuss all my concerns openly. I did not feel rushed and felt that she took her time to do the procedure correctly. She was informative, friendly and professional.
The provider was very nice!!! She really understood me!!! I really love her!!!! And the result was exactly what I wanted before!!!!!!
Maryanne is brilliant, personable, informative, talented fun and professional! who could ask for anything more.
Maryanne was knowledgable, compassionate and understanding. She recognized my concerns and appropriately worked with me to achieve results that gave me back my confidence.
Between the professionalism and how comfortable the staff makes you feel, I always feel at ease and the experience is always so enjoyable. I am always highly recommending you to friends!
The office environment is very relaxing, it has a zen like feel to it. The staff is friendly and professional. Maryann is incredibly knowledgeable. I have had a great overall experience each time I have been to the office.
Maryanne went out of her way to explain everything she was doing and why she was doing it. She made me feel very comfortable and relaxed during the procedure. I was very nervous, but she was very calming.
Every time a have an appt. it's always perfect. From the second I get there to the moment of payment, the experience is awesome! Everyone is warm and friendly and always very professional! I have been going to Dr. Samaha for 12 yrs......and look younger now, than I did the first time I met him. haha!! Lucky me!
The staff is very professional and welcoming. Maryanne always takes time to discuss my options for optimal treatment and answers my questions thoroughly. She also does not "oversell" any procedure or treatment. She is fantastic!
I felt very at ease when having my procedure. I was extremely nervous before deciding to having it done.
Everyone is so friendly. Also, the service is great and results are awesome!
Very considerate and experienced staff. I have always been treated well at each and every visit.
I love the staff there! Everyone is always so nice and make you feel so comfortable! They listen to any concerns you have and never rush you or make you feel like your not important.
I think every staff member I have met is a caring, honest professional who takes their time in listening to my concerns, address their opinions, explaining the procedures they offer that is most suited for my concerns.
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