I am so impressed with how this office is run, the quality of the staff and Dr Jain. Most offices are NOT this efficient. [Single best thing is...] That I can see closely now. I was completely miserable especially at night to the point of confusion.
Everyone knew their role. The operation started on time. The staff was pleasant and the communication between them seemed very efficient, like a well-oiled machine. The doctor was calm and deliberate in his movements which made me relaxed throughout it all. The counselor checked in on me before and after which was also nice, providing me reassurance.
I felt like it was top-notch service from start to finish. Not only with the doctors and staff amazing but the facility was very nice. There's not a single thing I could think of that was not wonderful.
[Single best thing is...] Great vision without glasses! I was impressed with 20/20 from my very first consultation and couldn't have asked for a better experience from start to finish. I have considered corrective surgery for years and thankful to have finally made the great decision with this team. Truly an amazing group of people and results have been outstanding as well.
Incredibly nice facility and very professional/kind staff. They were upfront and honest about everything from pricing to even some of the harder stuff like possible risks and side effects. Surgery was as smooth and easy as it could possibly be and they offered great support every step of the way pre and post-op. [Single best thing is...] The overall success of the procedure. I went from off the charts bad vision to 20/15 vision in both eyes.
I have been very pleased from start to finish. All of the staff and clinicians have been professional, patient, honest and thorough. I am thrilled with the results of the PRK. It is so nice to see without glasses or contacts! [Single best thing is...] I can travel without having to worry about dealing with contacts, solution, cases, and glasses!
[Single best thing is...] Being able to see when I wake up immediately. I am able to see 20/20 now and no more glasses.
I can not think of a single complaint during this entire experience. I was nervous for the procedure, but they made sure I was OK and comfortable the entire way. Shannon, Brian (not sure how to spell his name but he was extremely friendly, professional, and awesome to talk to), and Dr. Danzo are great people. They answered every question I had before I could even think of them.
I was quite pleased with the detailed information provided and the care of staff members. [Single best thing is...] Being able to see without the need for glasses or contacts. It is a dream come true!
Everything was well explained (financial and medical info) during the initial consult, the day of surgery, and at follow up appointments. Was given plenty of opportunity to ask questions and appointments were always timely.
The whole team, from the front desk to the surgeon were very kind and helpful. Never once did I feel uncomfortable or scared. The best thing to come out of this surgery would have to be being able to exercise comfortably. Not having to worry about my glasses falling off, sliding down my face, or fogging up.
1. The visual outcome is as expected. 2. Staff is incredibly friendly and professional. 3. Price was competitive and thus fair. [Single best thing is...] The actual visual results.
Dr. Neatrour was very detailed in explaining the surgery and answering any questions I had. He even gave me a number to contact him post-surgery and I asked a ton of questions and he answered them quickly and made sure I understood the whole recovery process.
Great experience. Problems were addressed quickly. Was even brought in for check. Knowledge that eventually my sight will return.
Since the first day I walked into the office I knew I was in great hands. The staff and Dr. Danzo are super friendly and I never felt like my eye health was just revenue. I really believed they were looking out for my vision and what was best for my eyes. [Single best thing is...] 20/20 visions!
I could see close up without eye glasses. Was hoping that my distance vision would have been better after the procedure.