Yes, I was highly satisfied with the entire experience, from start to finish.
Extremely friendly staff and very professional. Excellent results.
All of the support and medical staff were very friendly and answered every question prior to my procedure. The entire operation at 20/20 Institute is incredibly efficient and informative. I felt like I always knew exactly what was happening and what to anticipate. They made everything streamlined.
[Highly satisfied?] Yes. It was an easy process, I was kept well-informed, and my eyes are doing great.
Everyone at 20/20 institution were professional and organized. Whenever I had questions I received quick and helpful answers. I felt that I was in good hands and I was.
Outcome was higher than expected. All questions were answered.
Everyone was extremely informative on what I should expect and the procedure itself. I felt very comfortable the whole time!
As a professional fighter, my eyes are my lifeline. That's why I trusted 20/20 vision with my PRK eye surgery. The pre operative instructions were very clear, and the surgery itself was a breeze! With a short period of downtime after the procedure, I can now say I have 20/20 vision. Thank you to the entire team at 20/20 for being flexible with my schedule, and making me contact free for the fist time in over 15 years.
The process was clear to understand, everyone was professional and courteous, and my vision without corrective lenses today is as good as my previous glasses/contacts and getting better every day!
I have never felt so welcome in a clinical setting before, no questions went unanswered, and no question was ever brushed off. I felt the entire staff was rooting me on before, during and after the procedure. My vision is absolutely amazing now, and I would recommend your clinic to anyone. I can see clearly now!
Super happy. [Single best thing is...] The outcome of my eyes.
I am so impressed with how this office is run, the quality of the staff and Dr Jain. Most offices are NOT this efficient. [Single best thing is...] That I can see closely now. I was completely miserable especially at night to the point of confusion.
Everyone knew their role. The operation started on time. The staff was pleasant and the communication between them seemed very efficient, like a well-oiled machine. The doctor was calm and deliberate in his movements which made me relaxed throughout it all. The counselor checked in on me before and after which was also nice, providing me reassurance.
I felt like it was top-notch service from start to finish. Not only with the doctors and staff amazing but the facility was very nice. There's not a single thing I could think of that was not wonderful.
[Single best thing is...] Great vision without glasses! I was impressed with 20/20 from my very first consultation and couldn't have asked for a better experience from start to finish. I have considered corrective surgery for years and thankful to have finally made the great decision with this team. Truly an amazing group of people and results have been outstanding as well.
Incredibly nice facility and very professional/kind staff. They were upfront and honest about everything from pricing to even some of the harder stuff like possible risks and side effects. Surgery was as smooth and easy as it could possibly be and they offered great support every step of the way pre and post-op. [Single best thing is...] The overall success of the procedure. I went from off the charts bad vision to 20/15 vision in both eyes.
I have been very pleased from start to finish. All of the staff and clinicians have been professional, patient, honest and thorough. I am thrilled with the results of the PRK. It is so nice to see without glasses or contacts! [Single best thing is...] I can travel without having to worry about dealing with contacts, solution, cases, and glasses!