I can not think of a single complaint during this entire experience. I was nervous for the procedure, but they made sure I was OK and comfortable the entire way. Shannon, Brian (not sure how to spell his name but he was extremely friendly, professional, and awesome to talk to), and Dr. Danzo are great people. They answered every question I had before I could even think of them.
I was quite pleased with the detailed information provided and the care of staff members. [Single best thing is...] Being able to see without the need for glasses or contacts. It is a dream come true!
Everything was well explained (financial and medical info) during the initial consult, the day of surgery, and at follow up appointments. Was given plenty of opportunity to ask questions and appointments were always timely.
The whole team, from the front desk to the surgeon were very kind and helpful. Never once did I feel uncomfortable or scared. The best thing to come out of this surgery would have to be being able to exercise comfortably. Not having to worry about my glasses falling off, sliding down my face, or fogging up.
1. The visual outcome is as expected. 2. Staff is incredibly friendly and professional. 3. Price was competitive and thus fair. [Single best thing is...] The actual visual results.
Dr. Neatrour was very detailed in explaining the surgery and answering any questions I had. He even gave me a number to contact him post-surgery and I asked a ton of questions and he answered them quickly and made sure I understood the whole recovery process.
Great experience. Problems were addressed quickly. Was even brought in for check. Knowledge that eventually my sight will return.
Since the first day I walked into the office I knew I was in great hands. The staff and Dr. Danzo are super friendly and I never felt like my eye health was just revenue. I really believed they were looking out for my vision and what was best for my eyes. [Single best thing is...] 20/20 visions!
I could see close up without eye glasses. Was hoping that my distance vision would have been better after the procedure.
The staff are great, and the results are awesome as well. My glasses were always in the way and I was always hitting them or having issues with headaches from the weight, and now I don't have those issues.
Because i am now near sighted and had to get a new glasses prescription.
I was anxious about the surgery and the surgeon did not comfort me during the procedure. I accidentally moved my eyes a lot because of how anxious I was and he raised his voice at me which made me more anxious.
The overall environment of the locations along with the friendliness of the staff
Being able to see immediately after and the results keep getting better every day. The doctor was fantastic at his job and the staff was very comforting and nice.
I am very happy with the procedure. My vision is 10 times better than it was before and I am so glad that I did it plus the Dr was very nice. But my vision is still a little blurry, especially anything that is closeup. I have not had the "sharp, crisp" vision that I have heard that I would have. I also felt a little confused prior to my surgery, I wasn't told where the procedure would be done, I didn't know who to contact about questions and I wasn't told when to stop taking any of the medications until I asked the Dr.
Dr N. was super nice to me and listened to all my concerns and answered all of my questions. I felt really comfortable with him and he made me feel like I had nothing to worry about.
The staff is well organized. I was treated with personal care but they have a refined effect process so I wasn't waiting around. Outstanding staff