Staff was friendly, on time and thorough
She spent the time, it didn't feel rushed, and she communicated expertise and care.
Doctor was professional, helpful.
The doctor and staff were very kind.
The wait was reasonable and the Dr. was very professional and personable.
Dr. Lo as well as her assistant always make it the best experience. They are so kind and answer all my questions. I get very overwhelmed with doctors and they always put my mind at ease and reassure me. I feel very comfortable around them both.
I like Dr. Lo. She is easy to speak with and listens to, and addresses, concerns. Minimal wait, too!
Timely and it felt like a personalized experience.
Location is very near of my home, Dr. Patricia Lo is very friendly and check up very detailed. Also she can speak Chinese that is a big help to me!
Absolutely love Dr. Lo. She is very thorough and empathetic. I also received a sonogram that morning and the sonographer was lovely, as well. I finished the sonogram an hour before my scheduled appointment and your staff was able to get me in to see Dr. Lo earlier, so I didn't have to wait so long. I was very impressed with the whole practice.
Everything was easy, from making the appointment to checking in to being called back on time.
Appointment and tests were on time or in some cases, early (so no excessive waiting). Staff was professional and friendly, did a nice job of explaining the tests/procedures, what to expect, etc.
Dr. Lo was very friendly, explained the procedure. It was one of the easiest, fastest and most comfortable pop smear I've had.
I thought Dr Lo took a considerable amount of time with me and was extremely thorough.
Thoroughness of the appointment. Dr. Lo answered all my many questions, gave me lots of information, and was all-around very helpful and informative.
The nursing /office staff and Dr Lo were kind and professional.
Friendly staff and Dr. Lo made me feel very comfortable. She had a great bedside manner that I was at ease in a weird situation. She left plenty of time for my questions and explained everything I needed to know.
Kind staff, quick check-in, online patient portal is great. Dr. Lo was attentive and helpful.
My needs were met in a timely manner