Yes I thought everyone was very nice and professional. Caring and understanding also. I love my new stomach.
Extremely nice and timely coordination of all care and information. Both the nurse and Dr. Wey answered all my questions. I am highly satisfied with all the services rendered. My only complaint is against the nurse assistant in the St. Peter's hospital. She left my IV and oxygen line switched off for 8 hours the night of the surgery. Complaint filed with hospital. [Single best thing is...] The fact that I was assured results would be achieved, and in case of any complications the physician would be able to resolve it. The ongoing healthcare support post surgery is lacking in other cities, but I am highly satisfied with it at this clinic. Also the physician's recommendations takes the patients health into account, they don't push additional procedures.
The outcome is amazing! All of the staff I had contact with at PSANJ was very helpful. They treated you with respect and never made you feel uncomfortable asking any questions.I felt I was in very capable hands from my first consultation appointment.
From start to finish everyone I dealt with was wonderful. Knowledgeable, friendly, helpful - you name it the staff was excellent. I visited both facilities - both were in top notch shape - even the one they were in temporarily was impeccable. Plastic surgery is expensive so you always want a bit more for the high price but I am very happy with my results.
The doctor and patient care staff were friendly, considerate, and helpful in every way. They made my surgery as easy and painless as it could be.
Dr. Wey made sure I was totally satisfied with surgery outcome, willing to do it over to my satisfaction. I was very pleased with the final results.
The overall experience was wonderful. The Dr and ALL the staff were great - always friendly, informative - all on top of their game. From the consulting visit until now - the follow up post op visits everyone I have dealt with has been stellar. And although I am happy with the results I thought it would have been a bigger difference so not completely sure it was worth the cost.
Very happy with the results. I did a ton of research online before tummy tuck and knew what to expect. Nice flat stomach again. I can wear a bikini again, something I haven’t done since I was 20.
The entire team from the office was exceedingly helpful, friendly, and respectful. I was not impressed with the atmosphere at the surgical facility though. They made me feel like a number not a patient. Though my surgery was delayed, 2 1/2 hours, I never saw the pre op nurse again after she admitted me, until I called for her several times for an update. The place was a cold place to be in emotionally. The OR nurse on the other hand made me feel welcomed and human. So did the anesthesiologist. Overall, I love the surgeon and his staff, but I would not want to get anything done at the RWJ pavilion again. I would not recommend it. I’d rather go to CARES hands down.
Everything from my first presurgery appointment to my current post surgery appointments has been excellent. Dr Wey was very informational and my results are excellent. The best thing was looking forward to the results that Dr Wey explained.
Your office staff was friendly, answered all my questions and made me feel at ease. They set up my consultation appointment quickly and efficiently. I met with one of the surgical nurses prior to meeting Dr. Wey. She explained in detail what the surgery would entail. When I first met Dr. Wey, I knew immediately that I wanted him to be my surgeon. He was friendly, warm and extremely kind. I felt completely comfortable. The results from my surgery are even better than I expected. At All my post surgery appointments I was treated with kindness and understanding from his about my pain and was assured it would get better. And it did. I can't say enough good things about Dr. Wey.
Everyone and everything was great EXCEPT the results. Yes I can see a small difference but I still have a double/triple chin. My friends and family do NOT see a difference. I am NOT happy with my results. I've tried to be patient but I don't think the results are going to get much better. I understood I would still have a little pouch but I still have rolls of fat and no jaw line at all. My profile is weak and basically terrible to the point I do not see any significant change. Straight on you can see my fat still hanging from under my chin. I don't know if I put this info here or if I enter it later in the survey but I am [name] [phone number]
Dr Wey and his staff did an excellent job and we're incredibly informative and friendly throughout the entire process. I am no longer worried or embarrassed about having saggy, uneven breasts
No down time and noninvasive. The customer service received was outstanding A plus.Quality customer service is hard to come by. Thank you staff for making my cool sculpting experience warm and friendly. See you soon! [patient name]
Experience was great from the first appointment through the surgery and post op visits. Very pleased with the staff at the doctors office to everyone st the hospital. I am still recovering and doing well.
Everyone in the office is always courteous, helpful and professional. The care received is always exceptional. I have had two procedures and felt comfortable with my decisions and have had all my questions answered thoroughly.
