I was treated with respect and honesty. The staff was very helpful in providing information about my procedure.
Dr Robles is a fantastic doctor. He is very easy to talk to and spends quality time. I really liked that there was no ego, just professionalism and someone who takes the time to really explain and make the patient feel at ease. My experience with him pre-surgery and postop has been great. I felt very comfortable throughout the whole process and Procedure.
The dr and staff were friendly and informative. Made me feel comfortable and did everything I asked them to do.
Consultation was great Dr. answered questions I really enjoyed.
I just like that the doctor was in there and explained the process. That was great
It's too expensive
Dr. Robles entire staff was so welcoming from beginning to end. I felt extremely comfortable and had every worry and question answered with confidence! I will definitely recommend Dr.Robles to my family and friends!!
The doctors and the staff were amazing they completely make you feel comfortable. The recovery was absolutely wonderful the doctor takes a lot of time to make sure that he minimizes any uncomfortableness. I had a tummy tuck, breast, in plants, and Lightbow suction. The recovery time was very minimal and minor discomfort! Everything turned out amazing. I recommend them to anyone. As the old saying goes the better you look the better you feel the more confident you are and I'm super confident.
Las expectativas que yo tenía resultaron 100%. favorables.Obtuve lo que buscaba, la recomendación del Doctor Robles para lo que yo buscaba y quería fueron 100% acertadas. Muy satisfecha con los resultados, con el trato de todo el personal, con la información de antes y después de la cirugía. Me siento más feliz, segura, atractiva, contenta, satisfecha, porque esto era algo muy personal que quería sucediera en mi cuerpo. Translation: The expectations I had were 100%. I got what I was looking for, Doctor Robles's recommendation for what I wanted was 100% accurate. Very satisfied with the results, with the treatment of all staff, with information before and after surgery. I feel more happy, confident, attractive, content, satisfied, because this was something very personal that I wanted to happen in my body.
My experience was fabulous. I went in with little knowledge and just from the first consultation I was educated on information and Dr. Ramos spoke to my understanding and used terminology I understood and I was grateful for that. The staff was so nice and welcoming and encouraging. My recovery was speedy and I was so thankful for that. I highly recommend this office and Dr! Thank you again for making me love myself again. I am happier with myself and my physical appearance. Being happy with myself has made an impact on my relationship and made us happier. I am more confident and willing to be naked more. Thank you for that.
The overall experience with Robles plastic surgery was amazing! From the consultation to post op appointments and everything in between things we're just amazing! The staff made me feel comfortable and didn't ever makeMe feel pressured.
Because I felt very welcomed here and all my questions were answered in a very professional manner.
I was consulted base on my body contour, been overweight and loosing all of the weigh, and for the doctor to be able to show me what really will make me look and feel good was extremely excited for me.
When you're talking about something as personal as your body you want to feel very comfortable with the person who is examining it with you. Dr. Robles was so friendly and approachable I knew immediately I could let my nerves go because he was interested in making me happy with myself. He didn't pressure me at all and gave his HONEST feedback. I appreciated that.
Everyone was super nice and helpful. They took the time to answer all my questions and make sure that I was comfortable with everything. She was also very profesional and knowledgeable.
Backboffice staff was amazing. I LOVE Ladee. Front office is terrible. They need to be educated and trained re: Pre and post op procedure information. Front desk girls would often tell me conflicting information re expectations for post surgery or really anything. i.e. I was told during my pre-op appointment I would never be able to do push ups again. Dr. Robles contradicted her. After surgery when I purchased the expensive scar cream was a total nightmare. They charged my card 2 different times. Told me the key to where the cream was kept was lost so they would have to mail it to me. I didn't receive the $80 cream for over a week. I called to ask about its status and was told it was on its way. It arrived 2 days later and the mailman asked me to pay the remaining balance. They sent the $80 cream in a bright red normal size envelope with a single stamp on it. Are u kidding me?!?! They didn't even bother to use the correct amount of postage. So I had to pay more for a product that I had to wait an extra 9 days to receive. All because one of the employees took the keys home with her. Also before surgery my surgery time was constantly moved with out notification to me. Other than a text stating my surgery time. I never received a phone call asking if that was ok or letting me know. Just a standard text stating the time. No acknowledgment of the time changing. I have 4 kids and scheduling and making arrangements for them and school and such is a little tricky and difficult to do when the surgery time was constantly changed. My last complaint was prior to my pre surgery appointment I was never called with specifics. Like reminders about getting my lab work done and no reminder about how much my portion owed for surgery.
I feel the surgeon didn't take the time and use his expertise as an artist to give me the best results after being sized to big and having to pay for another surgery and still not get the best results or educate me on what I was going to end up with.
Dr Robles was very thorough and informative. He made me feel very comfortable and confident before and after the surgery. I really like the way I look with my breast augmentation.
I loved that Dr. Robles answered every question I had and was sure about my goals for my breast augmentation before he made a recommendation on size. I am very happy with his work and the friendly staff was outstanding, they made the experience even better.