The staff was very prepared and competent with the technology used in the telehealth visit. They answered every question I had and even drew diagrams via the virtual whiteboard. They made sure that I clearly understood everything before ending the appointment and I was not rushed at all.
Dr. Bartlett was very thorough, he listened to my questions. He asked questions to get a better understanding of what I wanted. He and the staff were very nice and professional.
Dr. Bartlett and staff were friendly, gender-validating, and professional. I felt immediately at ease. How he described his practice and work made me feel comfortable in trusting him.
Everyone at the office was very nice and helpful, and we really liked Dr. Bartlett.
Office staff were informed and professional and I was seen on time. Dr. Bartlett and his nurses were all very informed and up to date on the latest research both regarding transgender surgery as well as opioid initiatives. I appreciated that Dr. Bartlett consulted me on what my surgical options were and which would likely have the best results for my body rather than just telling me what he thought I wanted to hear. I never felt like he was trying to sell me something.
Dr. Bartlett gave great explanations of all the possible procedures and potential outcomes in a way that was easy to understand. He made me feel very comfortable and covered most of my questions before I even had to ask.
Dr. Bartlett, as well as his nurse and office staff, have been extremely kind and informative throughout the entire process. They continue to keep me updated and always reply quickly. :)
Everything turned out great. I honestly walked in very nervous because it was my first surgery but everything was explained to me thoroughly and I was reassured about everything and it made me feel very comfortable. The whole surgery and recovery went well and was really painless, I can only hope any future surgeries go this well. [Single best thing is...] Everyone made me feel very comfortable
I sincerely brag about Bartlett and his staff to anybody that will listen to me talk about it. As somebody who works in health care (and in an operating room, no less) I couldn’t find a single flaw. As a matter of fact, I feel I may have learned a few things to take back to my OR. Everybody I came in contact with from day one knew what they were talking about and made what would have normally been a very vulnerable/scary experience such a cakewalk. The staff were informative and organized and it is so refreshing to be treated like a normal patient for once. I can tell that he not only truly cares for his staff (everybody seems so happy to be working there) but he and his staff truly cares for the patients coming through the doors as well. Could not be happier with my experience. The weeks leading up to the surgery I was contacted via phone call and email frequently. Reminders to stop taking my hormones two weeks before, and just a simple weekly checking in and seeing how I am post op. Having a nurse so involved in my care and emailing me so promptly felt so foreign ... it was so reassuring and I felt more taken care of than I ever have in any health care setting.
My recovery was really easy. I was in basically no discomfort the whole time, had no drains and didn’t need any of the post surgery prescriptions. I’ve been exceptionally pleased with my results and am basically back at full mobility.
Everyone from my first phone call to the office to the current emails regarding post-op appointments through COVID has been extremely helpful and respectful. Dr. Bartlett is very professional, the right amount of humorous and serious when he needs to be, and truthful and straight-forward with his explanations. Overall, it has been a great experience!
I was taken very good care of and made to feel extremely comfortable. All staff were so friendly and professional. The results are what I've always hoped for. [Single best thing is...] The results! I certainly cannot speak highly enough about Dr. Bartlett and his team. I felt as though I were being pampered through the entire process. I have always dreamed of having a breast augmentation and was held back by fear. I am so glad I finally decided to do it, I am so glad i found Dr. Bartlett, and I wish I'd done it sooner!
Amazing results! Super streamlined and transparent process. Great communication/bedside manner. Could not be happier with my experience. Great results.
Top surgery/chest wall reconstruction. Staff are friendly. Dr. Bartlett made me feel as comfortable as possible. My chest looks great! I feel more comfortable in my own body.
Dr. Bartlett and his staff made me feel very comfortable during the consultation and were extremely respectful. He was thorough but not belittling in his explanations and answered all of my questions. The staff were kind and direct, everything was stated in clear and effective terms. I feel very solid in my decision to move forward with surgery in the future.
Dr Bartlett was very professional and helped reassure my family that this procedure was safe
From our initial phone contact, to our greeting by Katie, our pre-op consult with Dr. Bartlett, through surgery & our follow up visit - everyone was incredibly helpful, knowledgeable & professional. What was an incredibly stressful step taken by our child/family was handled with wonderful care and assurance. Dr. Bartlett did an incredible job & our child's recovery went extremely well due to the care he took in the operating room. The Best Plastic Surgeon in our book! What made the surgical procedure incredible was the thorough pre-surgical workup, the dedication of the nursing staff, Dr. Bartlett's patient and thoughtful explanations and the fact that this incredibly complicated surgery was completed in 3.5 hours and our child was home in bed (1 hour drive away) 6 hours after entering surgery.
Dr Bartlett was professional, thorough and kind. Great personality. Spent time listening and answering questions
Everyone in the office was incredibly friendly and helpful from the day I booked my consultation through my post-op follow ups. Dr. Bartlett has great bedside manor and was kind and compassionate. I felt like I was in very good hands throughout the entire process. The best thing about the experience was how the staff all took time to make me feel valued and seen as a patient and person.
Perfect size for me, didn’t feel pressure to do anything I didn’t feel comfortable with, great results, very professional. [Single best thing is...] The results are what I expected. All questions were answered to make me feel comfortable.
The doctor and his staff was wonderful. I went in scared but everything they did took all that away and I felt so comfortable.
My only regret about my surgery is not doing it sooner. Dr.Bartlett seems very conservative in his approach and prior to surgery I was a little nervous that I would come out with such minimal change in my nose appearance that all the money would not be worth it. This was not the case. My results were so natural looking you would never think I had a “nose job”. I could not be happier with how I look. I’d say what sets Dr.Bartlett apart from other surgeons is he uses a conservative approach so that it’s not obvious you just had surgery and that the final result still looks like YOU. I think that’s every clients dream. Best thing about this experience was how easy and pain free it all was. Honestly I could not believe it. This is why I say my only regret is not doing it sooner. My only other surgery was removal of my wisdom teeth, and in comparison the rhinoplasty was a walk in the park. The day after my surgery I was walking around Boston and went to the movies with my mom.
Staff was very nice. The doctor was confident and listened to the patients concerns and desires. It was smooth, everything was direct and to the point
[Single best thing is...] Clarity about procedure and attention to detail. Great care. Lots of experience. Quality work.
Every single staff member at Dr. Bartlett's office immediately made me feel comfortable and at ease. The friendliness and the welcoming atmosphere at the office should be applauded. Thank you for being so helpful and insightful via e-mail and in-person! Dr. Bartlett himself is informational and you can tell he takes his job seriously and really is passionate about the work that he does. His professionalism, kindness, and attentiveness is the reason I am choosing him as my go-to surgeon for my procedure.
Dr Bartlett was very kind and professional. He answered my questions and set expectations appropriately for what I am looking to do. His support staff was wonderful. The front desk staff was friendly and warm when I walked into the office. Great experience. Can’t wait to do my procedures with Dr Bartlett.
Dr. Bartlett was very professional and had great answers to all my questions. The assistant doctor (a woman with longer brown hair) was SUPER respectful in a situation where most people in my position would feel uncomfortable. All of the staff there is very knowledgable and kind.
Great communication. Great op and post-op care. Great cosmetic result
[Single best thing is...] I got excellent results! Dr. Bartlett is an amazing surgeon. My surgery was on time, went smoothly and my care was outstanding. The staff are also the best, from his nurses to the anesthesiologist. They explained everything clearly and made sure I was comfortable.
I loved everything.
I felt respected by staff and doctors throughout the entire experience. I appreciated the extra effort and medicine Bartlett gave to make sure I was comfortable, I was hardly in pain while healing. I loved the efficiency in contacting and working with my insurance to make sure my surgery was covered.
Dr. Bartlett and his staff are exceptional. Not only were they kind and compassionate throughout the experience, but they always welcomed my questions and concerns and I was only ever met with warmth. Dr. Bartlett did an amazing job with my surgery. I truly could not have better results. Hands down would recommend him (and have) to everyone I love.
Dr. Bartlett is a skilled surgeon who thought hard about my case, presented me with my options and followed through with excellent results. His office was professional and prompt in all communications and expectations - they did what they said they would do. I selected Dr. Bartlett after conducting a lot of research. His associations with Harvard and his specialization in gynecomastia surgery led me to him, and I am very glad that I selected him as my surgeon. I am still healing but there was barely any pain associated with the procedure. I saw excellent results immediately and am looking forward to what things will look like as the scars continue to heal. If you are looking for a professional surgeon who genuinely cares about getting it right. Look no further.
My concerns were taking seriously. I was shown my pre-op photo to show the difference now. I was assured the breast would not keep sagging.
The best things I would say are the results. I am very very happy with the results. There are no scars/marks of any kind and very precise results. Dr. Richard is an excellent surgeon and the surgery results are better than I expected. There are no scars/marks of any kind. Dr.Richard and his staff are very friendly. He is very direct in terms of expectation from the surgery.
He took the time to talk to me about the risks and was honest enough to state that should he say he can do it, I would be no more satisfied than I am now with the result. I respect that he was this honest & would not do any of the procedures I was inquiring about. He felt that all of these would not produce what I hoped for.
I am happy with my results and they were as expected. The doctors and staff were extremely helpful both before and after my surgery. Also, all of the documentation set my recovery expectations before hand.
Dr. Bartlett is the rare gem who has the bedside manner to match his brilliance as a surgeon. As a non-binary transmasculine patient, I felt continually reassured by him and his staff that he both respected me and my family but also that he would do everything he could to get a good result. I am incredibly happy and I tell everyone I know that he is amazing.
[Single best thing is...] Bartlett's expertise. Bartlett is an incredible surgeon. He pays attention to the details other surgeons pass over and is a perfectionist to a fault.
Dr. Bartlett was very professional and respectful of questions asked during pre op visit. He gave me realistic expectations for results. Costs were discussed with office manager so there would be no surprises.
Dr.Bartlett was very kind. I was treated with respect every step of the way. The personal attention I received was exemplary
There were no drains needed at all for surgery which is amazing to me. Great team of all staff. My surgery results came out amazing and so even. [Single best thing is...] Seeing the results.
The staff, all around, were extremely friendly, welcoming, accommodating, and affirming. I felt very comfortable and confident speaking with them and with Dr. Bartlett. Everyone was helpful and patient with answering my questions and all of the information was very thorough and detailed.
The office itself was clean and in pristine condition. You can tell the people working there truly enjoy their jobs, which means those in higher positions are treating them well and care for their well being...which is a rarity. I’ll support any business that cares for their employees. The nurse that met with me was kind and welcoming. She was very attentive and asked me many times if I had any questions which was refreshing. As somebody in health care I know that it’s very important to include the patient in their care. Dr. Bartlett was so genuine and seemed to sincerely care. I didn’t feel like I’m just another dollar sign. I work with doctors and you can’t fake that kind of bedside manner. And at the end of my appt Lisa walked me through the billing process and it helped so much. I trust that she knows what she’s doing. I was very satisfied with the entire experience. From the beginning to end.
Dr. short with me, never asked if I had questions / concerns. Front desk staff recall snobby, dismissive, uninformed, rude.
The staff were all very friendly and accommodating. I was never misgendered and the front desk staff woman was very respectful when my deadname came up. Dr. Bartlett was knowledgeable and kind and made me feel very comfortable even in the more uncomfortable parts of the consultation. Overall I was very pleased with my experience and am thrilled I found such a great place to go through for surgery.
While still early on in my healing, the results already look fantastic and I am very pleased with the level of care and professionalism I have been shown throughout the process. Every question I had during early healing was answered promptly and with great detail. The processes were all explained to me beforehand and I felt well prepared for recovery. The single best thing about this process is how respectful the surgeon and staff have been the entire time. No one made me feel like I was asking stupid questions or that I was taking up too much of their time, and detailed information was always provided to me.
1. The administrative and nursing staff were incredibly friendly and professional. 2. The finance/insurance person (I can't remember her name) was kind and did a great job explaining something that I find to be very complicated and stressful. 3. Dr. Bartlett was very kind and professional, and seems to really care.
Everyone at the office was very knowledgeable and helpful. Dr. Bartlett was very professional; I didn’t think I would feel that comfortable with a surgeon. It was a very informative and helpful consultation.
I felt that Dr. B cared. He communicated clearly with me and my mother. I am happy with my results.
The staff were all very respectful. They used my preferred name and pronouns when possible. Additionally, they were very time-efficient with booking my appointment and I heard back from the financial team quickly.
Staff members are a pleasure to work with and Dr. Bartlett is both a gentle man and a gentleman. Recovery was so quick. My splint came off within a week.
Dr. Bartlett was incredibly kind and communicative throughout the entire process. His office staff were also professional and caring. He made sure not to promise more than he knew he could deliver but he did his absolute best. I am incredibly pleased with my results and glad I had surgery with Dr. Bartlett.
Dr. Bartlett was warm, polite, and informative during the consultation and on the day of surgery. The administrative staff were prompt in replying to all of my questions, helped me with insurance approval, and clearly communicated all necessary steps leading up to the surgery. I also had a great experience with Dr. Bartlett’s nurses, who provided my initial post-op care. I felt respected throughout the experience, and I am pleased with the surgical outcome itself.
Dr. Bartlett is very professional, kind and reassuring. When minor complications occurred, he fixed it and was available.
Everyone was very professional and polite. I felt very welcomed there and I was given detailed explanations as to what the process was for surgery. I felt like I could trust all of the people in Dr. Bartlett’s Office and that they were all great professionals.
Dr. Bartlett and his team were incredibly knowledgeable and put me at ease right away. As my first time being operated on it was better than I could have asked for, and my recovery was even shorter than anticipated. I did not feel sore whatsoever immediately after the procedure, nor did I feel nauseous upon arriving at home.
The personal care and attention I received from Team Bartlett when I was at Mt. Auburn Hospital because of a complication was exemplary!
It was far easier and less painful than I imagined. Dr. Bartlett is kind, caring and respectful. My results were exactly what I hoped for. [Single best thing is...] lack of pain and easy recuperation.
Dr. Bartlett was patient and thorough and I felt very confident that he would do an excellent job. The rest of the staff have been extremely responsive and answered all of my questions, no matter how ridiculous they seemed.
Dr. Bartlett has clearly worked with many trans patients on this procedure. He answered all of my questions clearly and alleviated many of my fears about what will be involved. As someone who identifies as non-binary, I was especially impressed that he didn't make any judgements about me regarding gender.
Greeted right away by receptionist. Very nice team. Everything was explained to me.
Staff were very respectful of name and pronouns in both the consult itself and any correspondence through email/phone. Dr. Bartlett gave me a lot of information in a way that was easy to understand and answered and questions that I had. I walked out very confident that I would be happy with the results of the procedure.
It looks great! Dr. Bartlett is skilled and kind and patient. Dr. Bartlett's staff - office and nursing - are welcoming and informative and kind.
Having worked with Dr. Bartlett and now preparing to being on the OR table he is the embodiment of all that is right with healthcare and the delivery of professional, compassionate, and attentive surgical care. I would recommend Dr. Bartlett and his staff to anyone who needs the best of care in his specialty. I am grateful to be his patient and under the best care in the business. thank you Dr. Bartlett
Dr. Bartlett is extremely professional, kind and confident. He has an honest yet reassuring way with patients. We felt very well cared for by him and his staff.
I consulted with Dr. Bartlett for a second opinion on a surgery that did not turn out quite as expected. He was generous with his time and provided helpful insights that will allow me to make the best decision going forward. I greatly appreciated his help.
Dr. Bartlett was professional. He answered all of my questions thoroughly. I never once felt uncomfortable during the consultation. I feel confident in going forward with the procedure after meeting with Dr. Bartlett
Dr. Bartlett was professional and in the best way clinical with the evaluation. He was very informative and honest with his answers regarding the surgery, possible complications, and recovery.
Dr Bartlett and staff were very professional. Used correct pronouns. Dr. Bartlett gave a very detailed explanation of the surgery.
Professional staff. Dr. Bartlett took time with me, I never felt rushed. I had great results. Painless, honest about expectations, staff felt genuinely interested.
Dr. Bartlett was very kind, knowledgeable and professional. Made me feel extremely comfortable and excited about my upcoming surgery.
Dr. Bartlett and his staff should be rated 5-stars. They are professional and caring and the results are exactly what we planned. I couldn't be happier. I will definitely return to this practice if I plan an additional surgery.
I love the way I look after my lower face lift. It’s so natural that most people don’t know I had something done, they just tell me I look great.
Dr. Bartlett's office is physically beautiful and logistically organized and his staff are amazing. He himself is kind, professional, extremely informative and charismatic, and took his time talking to me about my procedure and I never felt rushed. There was a bit of a wait for my appointment but it is 100% worth it! I feel totally confident in Dr. Bartlett and staff.
Felt I was in safe, competent hands with Dr. Bartlett. He was kind and reassuring. The staff was caring and professional. I will return to Dr. Bartlett in the future if I decide to have more corrective surgery.
Told what to expect. All questions clearly answered.Well managed and helpful support staff.
Friendly staff. Doctor had very good bedside manner and was very informative. Very happy with my results.
Dr. Bartlett is really knowledgeable and explains things in a way a non medical person can understand, his staff were really friendly, and I didn't have to wait a long time - things ran pretty much on schedule.
Excellent communication and follow up.
Everybody within the facility was friendly and nice. Meeting with Dr. Bartlett lowered my fears for going into surgery.
My chest is completely flat after my reconstruction surgery, my nipples are in the perfect location after having been removed and contoured, and the scar is in the perfect location for when I am done healing; it outlines underneath where the pectoral muscles are, giving my chest a more masculine definition. [Single best thing is...] I am incredibly pleased with the aesthetic outcome.
Dr. Bartlett made me feel completely comfortable the moment I first met him. All of my questions were answered and I left there knowing he would be the one to do this procedure. His staff is so amazing. They are friendly and make you feel so comfortable. The morning of my procedure I was so nervous until Dr. Bartlett came and talked with me. I am so happy with the outcome. He and his staff are always there for you. Before and after the procedure they have been nothing but wonderful.
The results were excellent and all steps along the way were clearly explained and carried out as expected. The overall process was smooth and the outcome is perfect. [Single best thing is...] The professionalism and experience of Dr. Bartlett and his staff.
Dr. Bartlett and his entire team were amazing. Despite being a little nervous for surgery, they all made me feel so at ease. [Single best thing is...] The result!!! Barely any bruising either!
Dr. Bartlett's and his team were easy to talk to and made my surgery comfortable throughout the whole process. The result of my FtM top surgery was better than I could have hoped for, and I'd recommend them to anyone else looking for the same procedure. My recovery was smooth and I was confident as I healed knowing Dr. Bartlett took pride in the results that he offered.
Dr. Bartlett is so down to earth and he is easy to talk to about your needs and concerns. [Single best thing is...] How efficient the entire staff operated from my first appt to the last.
Everything from the first moment I contacted Dr. Bartlett's office, from the last interaction was great. Dr. Bartletts employees are all just as nice, informative, and knowledgeable as himself. Everyone made me completely comfortable with my decisions and answered any, and all questions. Dr. Bartlett himself is truly one of the nicest, and kindest people I have ever met. I immediately knew he was the doctor for me. My results speak for themselves I couldn't be happier!
Friendly knowledgeable office.
I found Dr. Bartlett to be kind, informative, and thorough. He was straightforward but it did not take away from his kindness and humor. He asked questions and was sure to check in to see what questions I had.
Dr. Bartlett and his staff are informative and extremely professional. He was so receptive, in fact insisted on seeing me on the weekend to further assess my recovery.
Dr. Bartlett was caring and respectful. All my questions were answered. Surgery was scheduled.
Everyone in the office was professional and knowledgeable. The office itself was modern and clean. The Dr. took his time to meet with us and answer any questions we had. The office manager is organized, efficient and a pleasure to work with.
The warm and friendly staff, the warm and friendly and personable doctor. I was greeted like an old friend even thought I had not been in the office for maybe ten years. I was flattered by the nice things they said about me and remembered about me. I know the office is very busy and I was surprised and pleased at how personal my visit was.
I came in for two primary procedures Revision Rhinoplasty, and Breast Augmentation/Lift. Dr Bartlett answered each of my concerns and questions. He had great bedside manor and made me feel comfortable. He provided ample info and was honest in is consult.
1. The nurse who checked me in was delightful and informative and kind and funny. What a great person. So sad that I don't remember her name, but perhaps Emily? Young with a thyroid scar. Best addition to Dr. Bartlett's office! 2. Dr. Bartlett was thorough and clear in his explanation. 3. Dr. Bartlett was more concerned with my health than in performing what could have been dangerous surgery.
Dr. Bartlett was caring, down to earth, and made me feel completely comfortable from the consultation to the surgery. I’ve generally been very anxious around doctors and hospitals but Dr. Bartlett eased all my nerves with his very kind bedside manner and the jokes he made right before surgery. He made me feel much lighter and I felt cared for the whole time.
Organized, straight forward and a feeling of comfort with the doctor
From day one Dr. Bartlett and his team were very welcoming and comforting. I am very bad with medical situations and everyone there made me feel more comfortable by answering all my questions and explaining in details what the surgery consisted of. They kept in contact before surgery on paperwork during the week of surgery and still to this day making sure everything was okay and to see if I have any questions. I wouldn’t trade this experience for anything.
Dr. Bartlett saw me promptly and answered my questions.
Clear communication throughout the process. Amazing surgical result. Friendly and calming presence of doctor, nurses, and all staff. Very pleased with my result. It has improved my life
Dr Bartlett and his staff are absolutely lovely. Continuously asking if I had any questions and always kept me well informed. My experience in Dr. Bartlett's office as well as the hospital was genuinely amazing, I was never scared of what was going to happen.
Friendly staff, Dr. Bartlett was very informative, honest and answered all my questions. Dr. Bartlett and the entire office staff is also very quick with any follow up questions or concerns I had.
I am extremely satisfied with my results!! The bedside manner was great and I was made to feel very comfortable, especially with me being nervous due to this being my first time going under the knife. The results were beyond what I could've imagined or hoped for. Dr. Bartlett did a great job and had a great team behind him!
The doctor and his staff are efficient, informative and helpful.
I had septorhinoplasty to fix my deviated septum and broken nasal bone. For more than 10 years I could not properly breathe out of my nose. Today, over 3 months post op, I can breathe much better and it has improved my physical conditioning tremendously. The best thing about this experience is how easy and comfortable it was. From the consultation all the way to today (over 3 months post op) I felt very comfortable and assured that getting this procedure would be/was one of the best things for me to get done. I can breathe so much better and I didn't even realize how bad my breathing truly was until after the surgery. Very satisfied.
I was welcomed as soon as I stepped foot in the door. I didn’t feel judgement from anyone and I left feeling great about the whole experience!
It's obvious that Dr. Bartlett truly cares about not only the outcome of his work but about the patients positive experience and actual person-hood.
i had done some research on the type of top surgery i wanted. Dr. Bartlett was on the top of the list in just about everyone I had talked too. After meeting with him I knew that he would be the best person and indeed my chest looks exactly as I had hoped for. My follow ups were great and I was well cared for. The best part was that in about 6 weeks I was back to doing everything I was before but with the chest I wanted.
The admin staff has been very attentive and has worked with my demanding freelance schedule. The Doctor addressed my main concern and came up with a solution that no other doctor I had consulted with had recommended. I appreciate the opportunity to take time and process the information from my first consult and look forward to now be able to go back and choose a breast size that I will be completely satisfied with.
This was the best experience. I am so happy with the final result. I felt like the surgeon understood exactly what I wanted based on my concerns and insecurities. I love it so much because he was able to change what I didn't like, yet keep everything that I did like. It was not a large change, and I love that I still look like myself. I couldn't be more grateful that I chose this place. I still feel like myself, but every day I wake up and I feel so beautiful. My smile is brighter, and I wear less makeup, because I feel so comfortable with my appearance. It has made me so much more confident because it has brought out my features.
Dr. Bartlett and his staff exhibit the highest level of professionalism, courtesy and care. He and his staff explained everything to me pre and post op and I felt confident in their care. I feel more confident in my appearance.
I got everything I hoped for out of the surgery. No problems or complications. The doctors and nurses were so nice. I knew exactly what was happening and felt reassured. I love the results. I had gender reassignment chest reconstruction. Now I can breathe without restricting my chest. I can exercise freely, be topless, and overall happy about my own body. I feel normal and I am so thankful.
I have several severe medical problems, and Dr. Bartlett was very willing and very able to handle all of my special needs. His entire team was incredible. I feel confident and happier than I have ever been.
Amazing results! Very friendly and helpful people the entire way through (from consultations, to phone calls, through & after surgery)
This surgery was something I really really wanted, but was terrified to go through with it and spend the money on it. Dr. Bartlett and his entire staff made me feel comfortable, safe, educated, informed, and my feelings validated. The office was clean, comfortable, and welcoming. The results have been life changing and made every penny spent completely worth it. The entire process was as smooth and pleasant as it possibly could have been! Over all, self confidence. I'm just more happy in my day to day life. I dress up more, wear make-up more, go to the gym more, and I finally don't mind being in pictures.
The people at the office were very helpful with what they needed to see, what you needed to fill out and bring with you, etc. They made me feel comfortable with the way they interacted with me, both in person and by phone/email. Dr. Bartlett was very warm and friendly and understanding, and he was very thorough in explaining the procedure and which type of top surgery would work best for me. I left my consultation with a smile on my face. Not even for a second did I regret choosing Dr. Bartlett. Now my surgery is scheduled for June, and I am super excited!
I can't speak highly enough about my experience with Dr. Bartlett and his staff, as well as my surgery outcome. Everyone was wonderful, helpful and kind. I recommend him every chance I get. Top surgery is something I have wanted since I was 11. I'm 55, so that's a long time. It has changed everything.
Everybody was extremely nice and friendly. You never felt uncomfortable or out of place. Everyone knew what they were talking about and it was overall a very good experience.
Everyone at BWH Faulkner was so nice and attentive on surgery day and everything happened right on time. Dr. Bartlett and his staff were incredible leading up to surgery and after surgery as well. I always felt comfortable asking questions and received answers quickly. Can't recommend this group and Dr. Bartlett enough! Overall confidence has improved as well as being able to touch my nose without cringing anymore.
Overall empathy, kindness and skill of surgeon and his entire staff. Dr. Bartlett went above and beyond to repair my nose. I can finally breathe clearly! Fixing my nose has changed my life! I can live pain-free. I can look in the mirror and mentally recover from the assault I endured. I feel Whole again.
Dr Barlet was exceptional in his knowledge of what had to be done and care and consideration of what i wanted and explained what actually needed to be done. I was at ease that this Dr. was exactly who I needed and would highly recommend to anyone who needs revision surgery or any other plastic surgery. I am very happy with my results. So grateful I found you. I can breath freely now an I feel confident with my appearance.
The surgery turned out great and Dr. Bartlett and his staff were exceptional.
It was friendly and respectful and effective! I can be me without all kinds of pain and added effort. Daily routine minimized. More confidence ect
The entire team at Dr.Bartlett's made me feel so comfortable. Everyone was extremely knowledgeable and friendly, and I knew it was the right place for my procedure.
The skill level of work was more than I could imagine. Dr. Bartlett put my mind at ease with the last few worries I had prior to surgery and I was beyond pleased with his work. Incision lines and nipple placement are perfect.
Brought to light a problem I was unaware of and I felt that Dr. Bartlett was thorough in his evaluation.
My surgeon and his staff are highly professional, personable and provide excellent care. I received a full explanation of all aspects of my care.
To date, I am awaiting surgery. The earliest date I could obtain is mid February. I was hoping to have the surgery in December or January due to time constraints. Otherwise, service was excellent to date. I still need to review costs for both OOP, deductible and overall insurance coverage. HPHC approved surgery but I need to quantify what they will pay / coverge.
Dr.Bartlett made me feel comfortable and described the procedure well. It sounded easier than I had feared.
Dr Bartlett was incredibly kind, respectful, and attentive during the appointment. The staff were also really lovely, and it meant a lot to me that they used correct pronouns for me immediately. I was a little disappointed that my appointment started a half hour late, and that there was some confusion waiting for the second part of my appointment, so the whole process took about an hour and a half for a fairly quick consultation. However, the quality of care and treatment was well worth it.
I have had the privilege of working with Dr. Bartlett. I am also a former patient.His reputation speaks for itself!I found his entire staff to be very professional and informative. I am very excited about continuing my care here.
Surgeon was more interested in his aesthetic than in what I want for my own body.
Dr. Bartlett was wonderful!! He was extremely professional and knew exactly what I wanted. I will refer patients to him many times over.
The staff is professional and very attentive. Dr. Bartlett took a lot of time with us and was affirming regarding the decision to move ahead with the procedure.
I felt very comfortable and also felt Dr. Bartlett was reassuring about anesthesia concerns. I booked this surgery for next June.
Dr Bartlett had a great disposition and was extremely easy to talk with about the surgery.
Thouroughly explained what to expect.
Dr. Bartlett is so thorough and comforting. I feel confident in his abilities and excited for my surgery, as weird as that sounds!
Dr. Bartlett has absolutely changed my life for the Better. I am Forever Grateful to him and his staff. I honestly don't know what I would have done without ever finding him.
Surgeon very detailed, took his time, explained everything
Having never seen a male doctor, I was anxious about the experience but Dr. Bartlett was very reassuring and his presence was calming. I did not know what to expect for what he would ask or say during the consultation but I left feeling very informed and confident in my choice to go through with this procedure with him. I really appreciated the care and effort put in by the other staff to make me feel comfortable, welcomed, and validated. While it seemed almost a little too enthusiastic, I would much rather prefer that than the contrary so I appreciated the lighthearted and joyful vibe of the office. I'm looking forward to being in such good hands with this upcoming surgery.
Faulkner hospital and their staff were the most amazing team I have ever had the pleasure of dealing with. And I have had many experiences. The whole thing was just seamless from start to finish. They were incredibly professional, kind, solicitous, so knowledgeable. Is better to look good than to feel good darhing. And I feel like I look good!
Dr. Bartlett is a very thorough surgeon. He explains the procedure well as well as it’s limitations. The result is excellent - my son can finally breathe out of both nostrils and he looks handsome too with most of the curvature gone from his nose - but not so different looking that one would know that he had nose surgery.
Patient care is the number 1 priority there and it’s apparent the time and attention that goes into meeting patient needs
I have been looking to get a nose job for 10 years and I could not be happier with the outcome! Thank you! I am so confident now
Dr. Bartlett is a very nice and respectful person and he listens to what you have to say. He is good at making his patients feel comfortable. The teams of nurses at the hospital, along with Dr. Bartlett, made me less nervous andore comfortable on my surgery day.
My experience from start to finish was amazing. Everyone was friendly, kind, professional and I always felt very comfortable and informed about each and every step in the process. Dr. B did an awesome job.
Dr Bartlett was very professional and is highly regarded for his excellent cosmetic surgical results. I felt that he was very candid with his professional opinion relative to obtaining a realistic, optimal cosmetic outcome.
I am very pleased with the results of my surgery and feel confident that I look as good as possible for a woman my age. From beginning to end, Dr. Bartlett and his staff are the most professional medical team I have ever encountered. I have and will continue to recommend Dr. Bartlett unconditionally.
Everyone that’s ever know me has called me Mrs. just so. In other words I am very particular and also a perfectionist in all areas.I couldn’t of picked a better Plastic Surgeon. My husband and I met Dr Bartlett and didn’t even feel that we had to get a second Opinion. No one can even tell that I had this done. People will say oh I love your haircut you look so good and then other people I tell will say “oh my God I want his number”. They say they’ve never seen anyone look so natural.Dr Bartlett is a perfectionist and very tedious and is an artist. He listens and cares and even called me over the weekend to see how I was doing. His Entire staff Very friendly and knowledgeable as well.I would recommend Dr Bartlett to anyone!!!!!
Dr Bartlett was absolutely wonderful to work with. His staff were caring and involved in all of my follow up care. The whole experience was everything I could have asked for. I don’t have to wear a binder anymore! It’a been wonderful to be able to walk around shirtless too.
Very professional, extremely comfortable environment! Every step of the way, pre-op, day of surgery, post-op was handled perfectly! All the staff were amazing and helpful because I was super anxious and they definitely made it much less nerve-racking!
Dr Bartlett was very thorough when talking about the pre and post surgery.
I visited Dr. Bartlett & his team at his office for a rhinoplasty in January 2018. This is a procedure I have always wanted for myself. The entire process was made very easy for me from consult to post op. Everyone I interacted with in the office and on the phone was kind, professional, and helpful. The nurses at this office were outstanding and were able to calm my nerves (as a nurse myself!) I really appreciated that. The anesthesiologist that took care of me was incredibly professional and made me comfortable at every step of my case. Dr. Bartlett is obviously fantastic. Not only am I happy with my results, he really took the time to take photos, show me my projected result, and listen to what I wanted to achieve so we could make a realistic goal for my surgery. I have seen him operate before and specifically chose to have surgery with him because he is one of the most meticulous and thoughtful surgeons I’ve ever seen. I have highly recommend his practice to my friends. I also appreciated the option to have the surgery done in the hospital or his office. Thank you so much to the whole team! Before my procedure, I’d always catch my nose in a reflection and notice it. It was on my mind a lot as a feature I considered unattractive. Even though my rhinoplasty was subtle, it was something that I feel has boosted my attractiveness and confidence. Of course, people told me that I didn’t need it done, but it’s something I’ve always wanted for myself. I am so happy with my choice
Dr. Bartlett listened to exactly what I wanted and delivered accordingly. He was very accommodating and I could not be happier with the results. His staff walked me through the surgery step by step and made sure to answer all of my questions. I had no concerns going into the surgery and had a smooth and easy recovery. I could not ask for a better experience. The results are flawless; very natural and didn't completely change the way I look.
The staff were friendly and respectful, which unfortunately is not common practice for other surgeons in Boston who perform gender affirming care to transgender and non-binary people. The outcome. I finally feel comfortable in my body, and am very pleased with the aesthetics of my new chest.
The entire staff was beyond friendly, informative, and polite. Prior to my appointment, I had some insurance and referral questions and my phone calls and emails were always answered promptly and with accurate and helpful information. When I arrived at the practice, the reception staff made me feel so welcome and cheerfully greeted me. The Nurse who checked me was extremely friendly and warm as well. Dr. Bartlett and the student shadowing him answered my questions about my procedure, mostly resolving my anxious questions. Dr. Bartlett was very respectful when examining me as well, making me feel comfortable. The patient coordinator has also been very respectful of my identity and also helpful. After my consultation, I have so much less anxiety about my surgery knowing that I am in the hands of a highly skilled doctor and an excellent staff as well.
I am a transgender man who prior to surgery had very large breasts which caused me a great deal of dysphoria. My only stopgap was binding, which was ineffective, inconvenient, and painful. Now I have a beautiful flat masculine chest that feels much more natural to me. I'm completely relieved of my chest dysphoria. I have chest euphoria! Activities which were difficult or stressful before are now open to me to fully enjoy: exercise, swimming, wearing T-shirts. I can just live my life. It's impossible to overstate the relief and joy of having a body shape that matches my inner vision and expectation of myself. . I couldn't be happier with my result. Dr. Bartlett is a true artist. He is professional, respectful and made me feel at ease.
Dr. Bartlett achieved exactly what I had requested and thoughtfully prepared an outcome that met my expectations. I previously wrote a paragraph on a secure website regarding how I found Dr. Bartlett and my overall satisfaction with the entire experience.
Dr. Bartlett should be known as Dr. Cool because of his calm demeanor. Overall, it was a very good experience with Dr. Cool and his phenomenal staff. I've already told two of my friends about the practice and one has already been in for a consultation. Well, I think I have two answers: 1) The fact that my deviated septum was corrected and 2) The fact that I am no longer as self-conscious as I was about my nose.
He let me tell him what I wanted to change and then gave his opinion.
Everyone was extremely friendly and helpful. I felt very comfortable during the consultation and it was very informative.
All of the nurses and staff were extremely kind to me on my surgery day which was really helpful in diminishing my anxiety and keeping myself and my family feeling positive during our wait time since we arrived early. The office nurses are also incredibly responsive with any questions I have :) This procedure is life-changing. The joy of ability to just throw on a tshirt without having to wear a chest binder anymore is inexplicable. I am so stoked.
The only bit of constructive criticism I have to offer is that during my consult it was clear that Dr. Bartlett is a busy guy and didn't have a whole lot of time to sit and talk. It felt a bit rushed.
Dr. Bartlett and his staff’s bedside manner was phenomenal. Never once did I feel uncomfortable with anything said or done by the staff. Being overweight I was worried about the results (just finding a surgeon in the area that didn’t require what would be a huge weightloss was a challenge), but I couldn’t be happier with how my chest looks.
The add was doing a repair from a previous ENT Dr that did a terrible job on septopladty my nose had collapsed due to his ineptitude! I was fearful I’d never breathe well again. Dr Bartlett was excellent. He fixed my nose and now I can breathe!
I am highly satisfied with everything with which Dr. Bartlett is pleased. The process is not complete and Dr. Bartlett has not reviewed the results of the second surgery. As a result, it is premature for me to formulate a level of satisfaction for this aspect of the overall effort.
I have been a patient of this practice previously and was highly satisfied.I would recommend Dr. Bartlett unconditionally.
Approachable, relaxed, professional, friendly staff
Gender reassignment surgery is a life-altering experience. Dr. Bartlett and his whole staff team treated me with respect and care in advance of, day-of, and after my surgery (this portion is still ongoing as I write this). They gave me clear expectations of what my experience would be like, answered all of me and my partner's questions, and responded to all of our follow-up queries.Dr. Bartlett came highly recommended by both my physician and several other individuals I know in the trans community who've undergone chest reconstruction -- a rare combination of word-of-mouth overlap. I was pleased to feel like a human being at Dr. Bartlett's practice, rather than just a body to cut into and alter. Dr. Bartlett's cosmetic fee is pricey, there's no question about it. However, I'm writing this just over 2 months after my surgery, and I'm quite satisfied with the aesthetic result. My scar is already beginning to alter and fade in appearance and thickness, and I know that my money was well-spent on Dr. Bartlett's services. I look forward to healing fully over the next 10 months and seeing how my new chest shapes up as I undertake more exercise and muscle development.
Dr. Bartlett and his staff are incredibly genuine people. They cared about me and what I wanted. They were respectful. Throughout the months leading up to surgery, I knew I could email any of them with a question and receive an immediate response. From first contact to set up a consultation to post-op care, I’ve been happy with it all. I wouldn’t recommend anyone else.
Dr. Bartlett and staff were very informative and helpful. They were kind and I had a very good experience during my consultation which gave me confidence in choosing this practice for the breast reduction procedure and potential future procedures.
The staff was very friendly and knowledgeable and Dr. Bartlett does a good job at explaining everything about the procedure!
Dr. Bartlett was awesome to deal with. He listened to what I wanted, explained it all and the result is amazing!
I have been waiting for a while now for my surgery quote and I feel as though it has the potential to delay my surgery timeline quite a bit, which is very important to me.
I have worked with Dr Bartlett for decades and know his work, his integrity.
All information was given to me was as specific as possible and staff were always available if I had questions or concerns. Everyone was very friendly and professional in the practice. The end result of my procedure was the best I could have hoped for and I was extremely happy with the overall experience.
The entire staff at the surgeon’s office were friendly and helpful. Any questions I had were answered promptly and thoroughly. I was very much at ease because of the amount of respect the hospital staff had for the surgeon. I’m finally me.
Caring and talented surgeon with impeccable integrity.
Dr. Bartlett was caring and kind throughout the entire experience. The office was more than willing to respond to my questions, and to soothe my anxieties pre-surgery. Everyone I encountered on my surgery day was so considerate and took their time to explain what was happening and what they were doing. I couldn't have asked for a better experience with my top surgery, and I have already recommended Dr. Bartlett to friends who are searching for top surgery surgeons.
Because was way beterraba than i could ever imagine. It made me more confident and happier about my breasts
I thought the atmosphere was comforting and warming. It seems very professional and organized, I just the surgeon.
I thought Dr. Bartlett was very professional and sensitive to what i wished to achieve. he made the surgery and recovery pain free also. i am much more comfortable, no more rashes, and fit into clothing properly therefore have much more confidence.
Lots of information given in writing; welcoming staff; got prescriptions ahead of time; detailed and friendly surgeon; good understanding of what to expect. Excellent surgical results.
I was treated with dignity and respect. The surgery was very normalized. I didn't feel othered by the experience.
My son had ear surgery and the staff was excellent at working with a 5 year old boy who has a short attention span as well as lots of nervous energy walking into the hospital. Everyone was fantastic and made him feel at ease. I am grateful that we had such an amazing experience. Thank you to everyone!!!! My son didn't know his ears stuck out before the surgery but now he comments on how much he likes his ears. From a 5 years old, that is priceless.
Staff friendly and informative. Dr. Bartlett did a great job. Had prior augmentation issues to rectify and the results are amazing. He's a very skilled surgeon with a great bed-side manner! The breast augmentation looks extremely natural. The size is more proportionate to my body. The silicone is a big improvement to the saline. Very satisfied
The surgeon took the time to educate me about the positive as well as potential complicationto the procedure
Nurse very warm and professional ;Wait time not long before consult ;Office waiting area was well kept , comfortable with a warm yet - professional feelSurgeon was knowledgeable , well spoken and took the time to discuss several treatment alternatives and risks / limitations associated with each. He requested I forward further medical records for his evaluation after which time he would further discuss specific surgical options best suited for me .
I can breathe better and do not snore / breathe heavily at night. Felt the surgeon was short on time and did not sit with me long enough to fully answer all my questions. He was always on his way out if I did not immediately have a next question ready to ask. I also felt rushed out of the surgery room when I had barely gained consciousness post anesthesia. Finally, I have noticed extra pimples and more nose hair since my surgery. Otherwise, I had a good experience.
Dr. Bartlett and his staff are extremely professional, kind and caring.
Dr.Bartlett is amazingly kind and respectful as were all of his staff. I had a great experience with my surgery and am thrilled with the results. So grateful for the whole experience ans highly recommend to others.
Respectful team, great results.
Friends of mine who have gone to Dr. Bartlett for transgender reassignment surgery (ftm top surgery) have raved about how respectful he is about respecting the person's name and gender and pronouns, and I agree with them. Dr. Bartlett has a great bedside manner, and eased all the fears I had about top surgery during the consultation.
I had an unusual request regarding my potential surgery, as well as a minor complication in my medical history. I had been nervous about bringing these up (the previous surgeon I had a consultation with rejected me as a client based on these factors). Dr. Bartlett listened, and was very helpful in figuring out ways to work with these conditions, and still achieve maximum aesthetic appeal. The specific type method wasn't what I had expected, but I felt very satisfied that it would indeed best meet my goals.
I was highly satisfied, just unhappy that I was unable to schedule my procedure within the time-frame I hoped. This is in no way the practice's fault and I was surprised by how friendly, respectful, and helpful the staff and surgeon were.
The staff including the surgeon, nurse, coordinator and administrative assistant was informative, efficient and friendly. The practice appears to be very well run and patient/family needs are anticipated.
The office was clean, comfortable and very efficiently run. Every member of the office support staff with whom I have come in contact has been extremely helpful, thorough and friendly. I do wish I had the option of an earlier procedure date, but understand that the wait time is typical and a direct result of the surgeon's busy schedule.
The office made me feel very comfortable....I left with full confidence that my procedure would be successful.
Dr Bartlett show me what he was going to do and then did it! It's made me more confident in my appearance
I was impressed by the friendliness of the staff during each step of the process from scheduling the appointment to the check in to helping me figure out my insurance. I also impressed by how thorough Dr. Bartlett was during the consultation.
Dr.Bartlett was very professional and answered all questions and concerns I had. I am able to feel like I felt pre pregnancy which has made me feel much more confident.
Dr. Bartlett has many years of experience performing this specific surgery, but he also continues to keep up to date with new techniques and he pioneers the drainless method for a vastly more comfortable recovery. This combination of experience and continual self-improvement is ideal. You want the guy permanently altering your body to be a perfectionist. His aesthetic results are great, and he is careful to remove all the breast tissue so there won't be long-term health risks. (Some surgeons I researched don't!) Everyone on staff was respectful, considerate, and well-informed. He's got operating privileges with Beth Israel, which is the best hospital for trans folk. I'm so so so much happier now. My body is how it's supposed to be and I don't have to spend time and effort and sanity to fight it. The scars healed very well and don't restrict movement or have any physical drawbacks; they're nicely placed, and sensation is good. They are still a bit red, but that will fade with time and who the heck cares?
The staff was extremely knowledgeable, respectful, helpful, friendly, and down to earth.
From my first telephone call all the way through the consultation, everything was handled so efficiently that my confidence level was high just walking in for the consult with my child. After meeting Dr. Bartlett and the way he took the time to explain everything, I knew he was the surgeon we wanted for the procedure. The patient coordinator has been womderful also in helping us navigate insurance. Thank you to all!
When I scheduled my consultation for top surgery the person who answered the phone was incredibly respectful and friendly, and most importantly they didn't question what top surgery" meant. Unfortunately this is not standard practice at other offices. When calling insurance companies and hospitals, I have to explain what top surgery is, which often ends up with the person on the line sounding uncomfortable. These little details really mean so much more than most people could imagine -- so I really commend folks for being so welcoming and affirming. "
Dr. Bartlett and his staff are professional, knowledgeable and have tremendous respect for the patients. Dr. Bartlett is open and honest. He wants you to be happy and highly satisfied with whatever procedure he performs.
Everyone I dealt with was wonderful. I always felt comfortable and informed. Prior to surgery, I heard Dr. Bartlett was the best, and I definitely agree. I am 100% happy with my results. I am more confident and feel like this is always how I should have looked. I wish I had done the surgery sooner.
The surgeon put me completely at ease, and his staff were consummate professionals. I was very impressed!
I find Dr Bartlett very professional doctor who as I felt also has perfected his skills and knowledge over the years. He was very careful if I really understand what will be done and how the result will look. Super attentive to every detail and very best possible solution; it was very pleasant and easy to communicate with the doctor and all his team. But overall the result speaks about itself. I love it! every detail we spoke through is improved the way we wanted and even better yet it still looks very natural. Thank you for amazing work!
Pre-surgery I was given all of the information needed. Post-surgery, the nurse was excellent about answering my numerous questions. I am much more comfortable in my own body now. I used to wear a binder whenever I was awake, which was uncomfortable and sometimes borderline dangerous (like when exercising). I no longer have to do this in order to feel more at home in my own skin. I am very happy with the results and I am sure it will just get better as my scars start to settle.
Everyone was very helpful and professional. I was treated well and always felt comfortable.
The nursing staff was very respectful. One of the nurses was very respectful and understanding about my questions in the recovery process. (Sarah)
Very professional and took time to answer questions and provide information. I never felt rushed. Although I may not proceed with the procedure at this time, I would definitely return to Dr. Bartlett and this practice when I'm ready.
Previous happy patient
I felt extremely comfortable and confident in all of the staff.
Pleasant staff. Only downfall is parking.
Dr. Bartlett was attentive and had an amazing bedside manner. I think he did a beautiful job and I'm incredibly satisfied with my results, especially as they begin to heal further. I also really liked the short time it took from initial contact with his surgical team to getting the surgery--only 3 months! Another office had me schedule a year and a half out to get this surgery. Thank you, Dr. Bartlett. The care and relief of my post-surgical visit at one week out. Dr. Bartlett came in to examine me and said that I was poised to have a perfect result" from this surgery. Not to mention the relief that came with finally getting the bandages off and seeing my new chest."
Dr. Bartlett was very kind to my son and us. He really explained everything to us so that we understood what the procedure would be. My son felt like he could truly be himself now. He cried when he woke up and said it was the best day of his life.
Received outstanding personalized service I am less self conscious of eye lids .. I do not feel the weight of bagging lids
Communication with the surgeon and entire office was excellentResults were noted immediately and no surprises or complicationsProcedure totally pain free
We are very excited to have this procedure with Dr Bartlett.
I was satisfied
- The staff at Dr. Bartlett's office were always very friendly and answered all my questions. - they used the right name and pronouns for me- dr. Bartlett himself is such a great guy and super knowledgeable.- I just felt very comfortable - I have been wanting to get top surgery for years, and to finally have it done is the most surreal feeling ever. - The single best thing about getting this surgery done is that I finally feel comfortable in my own body and I can't thank Dr. Bartlett enough for that.
Although I'm very satisfied with my results I was not expecting my scars to be as wide and long as they were. I think that could've been communicated a little better so there are no surprises. My scars are healing nicely and I'm very happy nonetheless.
I was extremely happy with the staff at Faulkner and at Dr. Bartlett's office. Everyone was kind and help and very attentive. I felt very well cared for. I especially feel that Dr. Bartlett is a very knowledgeable and kind surgeon. His goal is to make his patients feel comfortable and happy with their surgical outcomes. I will always refer to Dr. Bartlett.
Dr. Bartlett exhibited poor bed side manners. He stood during the entire consultation and spoke very quickly. It was clear he was in a hurry and wanted to move on to the next patient. My one suggestion would be that Dr. Bartlett do a better job of making the patient feel heard and listened to--sitting at eye level with the patient and really paying attention and listening to patient concerns is a simple way to do this!
As far as my experience goes, everything was perfect. The only downside is slight things about the aesthetics of my results, but they are aspects that were unavoidable and are not very noticeable so I'm overall still really happy.
I have had other surgeries with Dr Bartlett and have been satisfied with the results. I have referred many people to the practice because i genuinely believe Dr Bartlett has the patients health, welfare and desires first and foremost in his mind.
Dr Bartlett was so informative and helpful in guiding us in making a decision. He was sensistive to our concerns and was patient in answering questions. His desire to have the best outcome put us at ease that the best results would occur. Gave us confidence to feel good about this decision.
Dr. Bartlett is incredibly skilled both at surgery and patient interaction. He understood why top surgery was so important to me, and what outcome I hoped. He and his staff communicated clearly and frequently throughout my interactions with them, helped with complicated insurance issues, and were accommodating. It was obvious the hospital staff highly regarded Dr. Bartlett on the day of my surgery. I was particularly impressed with how Dr. Bartlett contributes to and keeps up with the latest advances in FTM top surgery procedures. Thank you!!
Liked my results although the price was higher than I anticipated
Dr Bartlett is the ideal surgeon for someone looking for a subtle, beautiful change. He has amazing judgment, does flawless work, and is kind. He explains things in a crystal clear way and never makes you feel flawed or ugly before the surgery (some consultations I went to made me feel like I was walking around with a horror show on my face).I love Dr Bartlett's low key demeanor, subtle confidence, and his sense of humor. And he was gentle in my post op too. From a medical perspective, I'm blown away by how he performed my septoplasty...I can smell things I haven't smelled in years!A really perfect doctor for normal people who want natural looking results.
Technical skills of the doctor, his friendly manner
I read a lot of reviews regarding Dr. Bartlett and his before and after pics were amazing so I knew about his work. He was very professional and made me feel very comfortable.
Every person involved was kind, friendly, answered every question I had without checking their watch, acting like the answer was obvious, or dismissing concerns or queeries I had as silly. I felt like I was being heard and respected the whole time from my consultation to my surgery. Everyone was very friendly, respectful, and considerate. Offered very good information and care and my results are spectacular
Dr. Bartlett was wonderful, did an excellent job, was respectful, and took into account what I wanted. The whole practice and the whole experience was great. I would highly recommend. The outcome was exactly what I asked for.
I feel great and my clothes fiit again! Dr Bartlett is very professional, patient, and thorough. His staff is excellent. I felt extremely comfortable and ready going into this. I knew I was in excellent hands.
Dr. Bartlett and his staff put patients at ease and provide honest, grounded, and helpful information. Dr. Bartlett did a wonderful job, and though surgery always causes anxiety, put me at ease with his assessments for recovery and expectations. He didn't push me to add other procedures. In fact he kept me grounded and realistic. He has also provided me with sound, compassionate, and highly competent care with an ongoing issue I experienced with another surgeon and facility that fell below my lowest expectations. I don't know where I would be without him and his staff. They are the best. I trust them 100% and am grateful that they have and continue to be there for me. I recommend them highly. Dr. Bartlett was right that everyone would say, Wow, you look fantastic. What did you do?" instead of, "Oh, my, um, where did you get your work done?" I share my "secret" with all who ask. "
This procedure is something I have been thinking about doing for years now. I am so happy I went ahead with it, I just wish I did it sooner! I am more comfortable now with myself and I am able to wear clothes I never could before!! . I cannot say enough great things about the staff here.The nurses and entire staff were so friendly and helpful throughout the process. I felt very comfortable and taken care of by the nurses before and after the surgery. Dr. Bartlett was great and I HIGHLY recommend him to anyone. He answered all my questions and concerns and make me feel comfortable throughout the entire process. He also does wonderful work and I'm very happy with the outcome of my procedure.
I personally know someone who had the same procedure by Dr. Bartlett and they were highly satisfied. I have been to the office once before and always find the staff very helpful and thorough. Dr. Bartlett makes you feel comfortable, explains the procedure, possible complications, follow up procedure and after care. He also is forth coming about which procedure would work best.
I got an infected pore and have a large divot on my nose almost 3 months after surgery. It is very noticeable as it is right on tip of my nose. I have not been offered any skin treatments i. e. Lasers, fillers, microblafing, etc. to try to expedite healing.
Excellent results. Excellent care
I feel comfortable in my body finally, and I feel thrilled by the results from Dr. Bartlett. . Everything was explained and easily understood. Staff was kind and available for any question. Staff was friendly and respectful of gender identity. Hospital was clean and the staff was great. I felt respected and safe.
Dr. Bartlett was really helpful and was willing to immediately help me with a problem I was having because of the work another surgeon did. Thank you so much! However, the lady at the desk was pretty rude and didn't really know what was going on and couldn't answer my questions.
Dr Bartlett and his staff were very friendly, knowledgeable, informative, very professional, and accommodating
The office staff and the Doctor are all amazing i felt so comfortable (even though i was half naked). Dr. Bartlett explained every possible side effect and answered all my questions before i even asked. I look forward to seeing everyone again.
Everyone was friendly and professional, answered all my questions. The dates for surgery were close to the time of the consult.
This procedure created a look that truly reflects who I am as a person. I am very happy with the results. Dr. Bartlett is just a really professional and competent person. His staff was wonderful to work with throughout this process. I felt completely safe in their hands.
the women who was the anesthesia was very kind and caring about me she was holding my hand i felt safe with her.
The proceedure has made a tremendous improvement in my daily life and self-image. My chronic back problems have also improved significantly. . All information was clear, comprehensive, and reassuring. Staff was very friendly and accommodating throughout the process.
Much more confident. Nose fits face. The office is professional...the dr explained things clearly, everything ran smoothly. Have already referred a friend of [name] for same surgery
good job 5 stars i would recommend Dr Barlett more confident with my body image
It was a very professional and informative visit. I never felt the slightest bit uncomfortable and looked forward to having my procedure done.
The follow up process for getting some indentations removed was not handled appropriately. I was told by the physician after reviewing my scars that they could be repaired easily and to schedule a time to come in for the procedure. When I called, I was explicit that I did not need another office visit for the doctor to review my situation. The appointment was scheduled but as a regular visit and not for the procedure. It was a waist of time as I had to reschedule another appointment to get the scars repaired. I felt like my request was completely ignored since I was very clear about what I wanted to schedule at the time I called.
Dr. Bartlett is extremely professional and was very helpful, friendly, and informative. After my initial consult I had more questions, so Dr. Bartlett took additional time out of his schedule to meet with me for a second consult to answer my new questions. I look forward to seeing him for surgery in December and I trust that my results will be very good, he's very experienced and in the top surgery results he has online are excellent.
As a trans-man, having large breasts and having to bind my chest everyday was exausting, depressing, and painful in many ways. Having top surgery changed everything. I feel so much more confident, happy, and more able to be myself without having to worry about that part of my body. . Dr. Bartlett's bedside manor was very professional, friendly, and kind. He and his team (nurses and staff) are very knowledgable about what they do, and are always on the same page as far as patient care. Both the nurses and doctor have made themselves very available for any questions I had before and after the procedure. I especially appreciate how professional Dr. Bartlett was with my parents, and how he included them in the process, making them feel so much more comfortable and confident with the procedure. They were very impressed as well.
Dr. Bartlett is not only incredibly experienced but he is a down to earth charming man that seems to take a real interest in helping you get the best service and be educated and happy with your decision. His office staff however seems a bit casual and relaxed and did not quickly follow up but they are nice girls. I was blown away by his before and after pictures and his skill in explaining everything. I had met previously with a renown NYC rhinoplasty surgeon who did not have the before and after technology and another very renown Dr w ho also did not have the technology. This technology is not super advanced and all should have it as it gives a good idea and confidence not only to the patient;but I am sure, to the Dr. that both are on the same page. Dr. Bartlett is a real professional and it shows in his office and in his manner. I am confident that he will do a perfect rhinoplasty for me.
I feel more like myself and that has made me act much more confident and happy! I've been told from customers at work that I glow because of how much this surgery has changed my life. Not to mention that I feel very lucky to have such an amazing result! Dr. Bartlett's really an artist in his craft. Excellent care and attention by all staff in the clinic as well as the hospital staff taking care of my surgery. Everyone was professional and friendly, they were attentive to my needs. They corrected themselves and automatically switched the name used to my preferred name and pronouns as soon as they realized and made me feel much more confortable and confident I was in the right hands. The experience was superb and the outcome has also been superb. I am very proud and happy about how I look now and I owe Dr. Bartlett and his team at Tufts Medical and at his practice tons of gratitude for the amazing experience/results that came from pre-op and surgery to even post-op. They continually give great service and attentiveness and I have been very blessed to be under the care of everyone that has been a part of my journey through this surgery.
I am much more comfortable with my smile and taking pictures. Overall I feel happier with my appearance. . My expectations were met and it was as comfortable as it could've been. Dr. Bartlett was very honest and it was clear he wasn't going to just try to do a procedure just to make money.
Just living life and feeling about a thousand times more comfortable in my own skin. I shouldn't have waited as long as I did. From the beginning to the end, Dr. Bartlett and his staff were amazing. They were all very kind, friendly, always smiling, and super responsive to any questions or concerns I had. Throughout the entire process, I felt like I was cared for, cared about, and listened to. Truly would not go to anyone else.
I finally feel like this is the skin I'm supposed to be in. When I see myself in the mirror, this is how I've always pictured how I look. Having been a former competitive and college athlete, I've spent a lot of time working on and thinking about my body, and Dr. Bartlett took fantastic care of me. The lines are clean and precise, and at 9 weeks out, everything is healing faster than I thought. . I cannot praise Dr. Bartlett and his team highly enough. From the first phone call, they were friendly, professional, communicative, and supportive. They were available to answer questions over the phone or in person through my entire surgical experience (pre- and post-op). His surgical work is detailed and meticulous, and I honestly think his mastery of the double mastectomy with free nipple graft surgery (top surgery) places him among the best in the country. I'm extremely happy with my results and the healing time/process, and would happily and proudly send new patients to Dr. Bartlett.
I am significantly more comfortable with myself, which has had a big impact on every aspect of my life. Overall, I'm happier, more confident, and experience much less anxiety and stress. Dr. Barlett, the nurses, and the staff were all very friendly and helpful during the whole process. I felt confident that I was in good hands. They were happy to answer questions and were very organized. The outcome of my surgery was better than I ever could have anticipated. I highly recommend Dr. Bartlett to anyone for this procedure. My only complaint is that I wish I had been given more opportunities to ask questions of the nurses or Dr. Bartlett, as my appointments felt rushed.
Very professional staff, excellent reputation of surgeon, Dr. Bartlett put me at ease with his knowledge, manner, and confidence.Also, other patients looked great and natural, not as if they had work done.
I felt that Dr. Bartlett was very respectful, very informative, and cared very deeply about me as a patient. It is such a huge improvement to no longer have to deal with the gender dysphoria I experienced around my body prior to the surgery.
Dr. Bartlett and his staff were knowledgable & all very kind! I felt at ease throughout the whole consultation. Very happy with my decision to move forward with the procedures.
Very friendly staff, highly respected surgeon in the community, he was attentive and spend time answering all of my questions. Very confident to have surgery with this surgeon based on the initial consult.
I feel much more confident, freer, and just overall higher satisfaction of life . For a decade I would google before and after pics to see what surgery could do, but having had it done my results were the best I've seen. Even comparing the hundred I saw online
The results! I was so unhappy with my body for the longest time and it was always my breasts that made me feel that way. Now they look so natural, they are no longer sagging like an old womans and they are finally the same size! I dont hate on myself when I look in the mirror anymore. This has given me so much more confidence and happiness in my life. . I felt like Dr. Bartlet's expertise stuck out from other surgeons I had seen, right from the beginning. He noticed and highlighted specific things he would need to do to personalize his work and get me the best result. By the day of surgery i felt extremely confident in Dr. Bartlet and the staff working with him. They all made me feel comfortable calm and taken care of. I was nervous about feeling nauseous after the procedure but they listened to what i told them, gave me the right medications to avoid such a feeling. When I woke up I was not in pain and i was not nauseous! they didn't shoo me out, but told me to rest for awhile until they felt it was safe for me to head home. Recovery was as expected, i didn't need as much pain medication as i thought i would going in. We had a follow up appointment the following week and every two weeks after that until all stitches and incisions were healed. if i was worried about anything during the healing process Dr. Bartlet or one of his staff was very accommodating to answer any question or see me if need be. I am extremely happy with the result and i'm excited to take my post opp pictures in a few months.
I feel better about myself everytime I look in the mirror! I know my core will be MUCH stronger now that my stomach muscles have come together. This will help my everyday strength and hopefully reduce future back pain. . I really liked Dr Bartlett so much. His calm, yet confident bedside manner made me feel completely at ease and reassured me that I was doing the right thing with the right doctor. Dr Bartlett, his office staff and all the staff at Faulkner were A+. They were all kind and thorough - reducing my anxiety and helping me get through the stressful pre-op phase and uncomfortable post-op phase. So far I am very happy with the results of my surgery!
I was told my options and results and what my choice was for both. I have always felt I was first before during and after my procedures. I felt full confidence in Dr Bartlett at all times.
Staff was very friendly and great with using the right pronouns and name. You can tell they are very trans friendly. Patient facilitator is also wonderful. Dr. Bartlett is a very friendly and smart man. He made me and my mom feel at ease during the consultation. You can tell he cares about his patients and wants the best results for them. Thank you so much for the great care. It really means a lot to me.
I work in healthcare as a nurse. I feel the staff and surgeon made me comfortable when asking my questions and I left feeling supported and well informed.
The fact that everyone made sure I understood what was taking place and made sure I was comfortable. I felt comfortable with all that had contact with me and felt that anyone who dealt with me were completely respectful of my privacy.
Result was better than expected, commitment and caring of surgeon, staff warm and thoughtful, very careful information before surgery, good explanation of healing process and time.
Having seen other surgeons time spent with patient was very short. It was very short and business like and we were looking for someone more holistic. The presentation is very slick and very well organised and all were polite but it had the feeling of a conveyer belt practice. The surgeon we chose spent over an hour with us getting to know my son and understanding things through fur same consult fee and built a rapport. The type of surgery in question is life changing and he was under 18 at the time so we were looking for that approach . Dr Bartlert spent less than 15 minutes including taking a photo and was very scripted. He want really interested in my son as a person and individual. He was seen as a procedure rather than a person. The surgical cost was 2.500 more dollars than the surgeon who did the surgery in the end . That surgery has gone well and very good caring aftercare.
Everyone was friendly and helpful!
Dr. Bartlett was very professional and I found that his staff was very helpful in assisting me with everything I needed. I have already scheduled the surgery and while the costs were high, I am confident that Dr. Bartlett is the best surgeon for this procedure.
The surgeon has already performed a procedure on me for an unrelated condition. I like the way he works. I like the way the nurses and other doctors interact with him. I like the way he treats me and my family. And above all, I like his work!
qualtiy of results. It was great! Barlett does a wonderful job!
Everyone in that office is friendly and respectful and I feel very comfortable with their knowledge.
Dr Bartlett was professional and informative and took personal preferences of mine into consideration during the consult. The appointment time given was the soonest they had. I'm highly pleased with the results of my consult and am looking forward to my surgery with dr Bartlett
Dr. Bartlett was very willing to answer all of my questions and I did not feel rushed through the consultation.
The surgeon was respectful and informative and we didn't feel rushed. He explained everything so clearly so we understood completely . We felt confident that he will be the surgeon to preform the surgery. He also explained our concerns and answered all our questions .
1) on time did not keep me waiting respect for patients time . 2 clean , neat quiet office3 friendly staff ( everyone seemed to like their job ( no Debbie Downers) (Complainers)4 Dr Barlett very experience and [another doctor] recommended I see Dr Barlett 5 Every one dress nicely. No sloppy attire Very Professional
All my questions were answered and everybody was very friendly
Very good with my teenage daughter who us sensitive about her breasts and how they look
Dr. Bartlett was extremely friendly, as was the rest of the staff. He was very knowledgable and explained things in a way that was easily understood. Based on my other consults with different surgeons, he was by far the best and I'm very excited to schedule surgery with him.
The Dr. was friendly, interested, and informative.
Respectful staff, informative appointment, and pleasant atmosphere. Very professional.
Professional staff. Friendly. Knowledgeable. Welcoming environment. Took their time with me. Answered all my questions. Nurse was especially gracious. Doctor was pleasant and made me feel comfortable.
I trust my primary Doctor who works at Exceptional Health Care to recommend the best .
Dr Bartlett was friendly, knowledgeable, reassuring and professional. Melissa, the patient coordinate was all the same things. Overall my experiment left me feeling very good, comfortable and confident.
I have been waiting for 2 weeks to hear back from the practice re: insurance approval. I called and nothing had been submitted and now I am still waiting. I just want to schedule a surgical date
Surgeon was open and approachable. Answered my wuestiins. I didn't feel rushed.
I had a great outcome with no bad side effects. Dr. Bartlett was very good at anticipating any possible concerns - I avoided any unpleasant surprises. . Surgeon was highly skilled, very responsive and professional - all of the medical /nursing and support staff were very professional and responsive.
I feel more comfortable in my own body. All members of the facility will patient with me and answered all my questions. I felt immediately comfortable with each individual which made the whole experience less intimidating.
I needed a reconstructive rhinoplasty and Dr. Bartlett was fantastic in explaining what he would do during the procedure and what the recovery would be like. He made me feel comfortable and safe. Procedure went well and my nose was re built and it is beautiful. His bedside manner is fantastic and his staff is wonderful. I had an accident where I broke it recently and it happened to be on a holiday weekend. I called his office on a Saturday as an emergency call and his office phone gave me his cell phone number. I called and explained what happened and he returned my call 2 hours later and explained to me that my nose would be fine but to make an appointment to see him so he could take a look at it. That consult went great as well. He assessed my nose and said that no surgical intervention or manipulation was needed as it was not horribly disfigured. Dr. Bartlett is truly the best in his field and I recommend him to anyone who may need a plastic surgeon. I will definitely see him if anything happens to my nose again. He is a wonderful person and a fantastic doctor! Thank you for everything Dr. Bartlett!
My surgery could not have gone more smoothly. I am still waiting for the final result as my surgery is only 3 months post-op but it is looking just like the pictures that he designed previous to my surgery. The recovery process was not as difficult as I had thought it would be and I feel that Dr. Bartlett was always available to answer any questions I had. He is a very gifted surgeon and I am thankful for what he has done to help me!
Everything occurred as it was supposed to - no surprises. Wonderful staff and experience
Dr Bartlett was very good at explaining the pros and cons of various procedures. I never felt I was being pushed.
As a transgender person medical settings can be uncomfortable, but I was treated with respect in the initial phone call, with the nurse and surgeon, and upon my final meeting with the patient facilitator. I was even asked my pronouns which was a wonderful and unexpected experience.
Dr Bartlett made me feel really comforatable and he personalized the consultation to my needs and my body. He was very detailed and informative and I feel confident in him as my surgeon.
Everyone was very accommodating and helpful.
Dr Bartlett was very open and reassuring about the whole experience. Even though I'm sure he's asked the same questions time and time again he always answers in the most professional manner.The nurses and other staff are so nice and friendly. I will continue to be a loyal client of dr Bartlett and his team
Everyone made me feel very comfortable with the procedure and took time to answer all my questions.
Everyone was great - Dr. Bartlett and his staff are all super friendly, available, helpful, and experienced. I had never had surgery before but I felt totally prepared and went through recovery with no problems. I'm incredibly pleased with my results, and would absolutely recommend Dr. Bartlett and his office to anyone else considering gender reassignment surgery!
Very little wait time at the office while waiting to be seen. Once in to an exam room waited only minutes before seeing the doctor. Once having the procedure, I was brought right into the exam room and then explained in detail how the procedure will go. The staff was very pleasant and explained everything very clearly along with answering any questions I had. Dr. Bartlett was personable and good conversation.
I did not know if I wanted a procedure or not. Doctor gave me very detailed explanations of the possibilities and advised against the procedure I thought I wanted. I highly respect his openess, honesty and time to explain. I have had procedures with him and would again if appropriate.
the surgical team were all very friendly and seemed to be working together well. the surgeon explained everything and answered all of my questions and my family's questions and was confident and reassuring. after my surgery i did not feel much pain at all, nor did i ever have to take the opioids or feel much pain during recovery. my scars have healed evven better than i expected, and my chest looks and feels perfect. i am amazed at how quickly i recovered and how good the scars look. before surgery my chest felt wrong and now it feels normal like how it was supposed to feel.
Dr Bartlett was extremely considerate and professional, I was instantly calmed(I do not go to male Dr's for this reason)He has a wonderful personality. If it wasn't for the insurance hold up I would schedule right away. From the moment you make your appt. to walk in , consult and exit it's top notch! His reputation is stellar and I can tell why. I've worked in the health field and I appreciate his confidence and wouldn't go to anyone else.
The surgeon made sure I knew everything about the procedure and possible outcomes or complications
Dr. Barlett was extremely friendly and knowledgable, and gave me plenty of options. His staff was SO nice and I felt very comfortable there. The coordinator, Melissa, is very pleasant and great with following up and explaining what she needs from me step by step.
A friend, Dr. Bo (Bozena) R. Jachna, recommended Dr. Bartlett for many reasons and I have found her evaluation to be accurate to date.
Dr. Bartlett and Intake Nurse were very professional. They answered all questions, allowed for adequate time for questions/explanations, eased my anxiety. I am anxiously waiting a phone call so that I may schedule the procedure.
Dr. Bartlett is a true master and professional. Although I did not spend a lot of time with him, he was thorough, succinct, and extremely personable and informative. He has a very calming way about him as well. My only regret is that I did not have the surgery before my mid 30's, as he did a fantastic job. There will be no other plastic surgeon I go to should I decide to have more work done. Thank you very much for your professionalism and the manner in which you reassured me that this would be an excellent yet life changing decision - you were right.
Made to feel very comfortable.
My daughter and I have consulted with a few of Boston's best surgeons. Dr. Bartlett made my daughter fee the most comfortable and ready to do this . She really hopes a date will open for her. asap
The staff was really friendly and knowledgable. They did not give me attitude like other offices.
I was nervous with anticipation for this visit. Once there, I was treated kindly and the staff was very patient and interested in my thoughts and concerns. I am very grateful to have spent so much time with the surgeon. The Doctor paid very close attention to my wants and addressed each question with well thought out answers. I am very pleased with the consultation and look forward to scheduling the upcoming procedure.
Dr. Bartlett communicated thoroughly regarding what he thought should be done and what to experience post surgery. He asked what I wanted to achieve and his post surgery pictures were extremely helpful in ensuring that we have the same results in mind. I felt very comfortable that his approach is conservative so that subtle changes will result that will make a signigicant difference to my appearance.Thank You
Professional and always willing to answer questions. Great staff.
It was imperative for me to find a skilled surgeon that also provided experience in my type of surgery and a great bedside manner. From the moment I walked into Dr. Bartlett's office, I knew that I would be well taken care of. Dr. Bartlett did a very thorough consultation and was fantastic about taking the time to understand exactly what I wanted and setting my expectations about what was feasible. His tremendous experience and ability to understand my needs as a patient allowed him to provide me with post op results that are far beyond my desired outcome. I would HIGHLY recommend Dr. Bartlett and team for anyone considering a procedure.
The staff, the surgeon, and the results are the best they can be! Very happy with the results and the price. You can tell Dr. bartlett has experience and does each patient as an individual with amazing outcomes.
The entire staff was friendly and professional. Every question I had was anwered and I feel very comfortable going forth with my surgical appointment.
From beginning to end, Dr Bartlett and his staff were thorough, reassuring and wonderfully professional. My son felt completely at ease with his procedure and is thrilled with the results. I would highly recommend Dr. Bartlett!
I was highly satisfied with everything that happened during my consultation. I have yet to receive a confirmation as to whether or not he approves my letter for the surgery to happen. I am a little shocked as to the amount of time it has been since they have had my letter in hand, without any word of confirming a date. Otherwise, I am highly satisfied with everything else.
Dr. Bartlett presents himself as a smart and thorough surgeon. He uses technical jargon, which highlights his knowledge in the field. He also appears very confidant when discussing the surgery.The challenges with presenting as confidently as he does means that his behaviors/actions can be interpreted as dismissive. His answers, while I trust them, didn't make me feel heard. I left the office feeling like I didn't have much a voice in the process. I was expecting the consultation to provide a visual image of what I can look forward to, but instead Dr. Bartlett flipped over a piece of paper and drew two doodles with his pen. This was very disappointing.
I had FtM chest surgery which is a removal of breast tissue and shaping of the chest to have a more masculine appearance. At no time was I ever disrespected or made to feel less, I was treated very well and respected. Dr. Bartlett was also very communicative with my husband on the surgery and what was to be expected when I came out and when I was healing. Dr. Bartlett also took very careful measurements for the nipple graft placement and looking at the results he did stellar!
Dr Bartlett is kind and extremely professional. I don't think I would ever choose any other plastic surgeon for my families surgery needs.
Great, friendly staff and surgeon, very knowledgeable, answered in detail all my questions and were willing to take extra time to help me figure out the payment/insurance process (at the appointment and afterwards.
Very thoughtful Breatth of surgical experience including gender transitionObsessionly detailed is plusPleasent and reassuring
The ease of scheduling the procedure was exceptional. The peri-operative care was attentive, but not intrusive. Dr. Bartlett was gentle and genuinely concerned about a good result.
I felt like the practice was not forthcoming with the fact that I would have to pay out of pocket. This could have been mentioned in the emails that I was sending back and forth to the patient coordinator. I was also dissatisfied with the method of signing a contract for payment without having an estimate of how much money you will be receiving back from Dr. Bartlett. It is hard to trust a surgeon when you do not know where your money is going.
The entire staff was friendly and helpful. When they recheck my quote even after I had booked the sygery they brought the price down by a thousand dollars. I also felt that Dr. Bartel was far more experienced and knolagbal than the other doctor I had seen.
Dr. Barlett and his staff were awesome. They really made me feel confident and comfortable about this surgery. This was my first surgery, so obviously I was really nervous. But just talking to Dr Bartlett about it, put me at ease. Now I'm about 3 weeks post op and I am so happy with the results. I think Dr Bartlett did a fantastic job and I am so great full that I chose him to do this surgery. I highly recommend him to anyone who is planning on getting a double incision mastectomy (ftm double incision top surgery).
All of the staff were friendly and helpful, which helped me a lot the day of the surgery, as I was very anxious. Every appointment was quick and to the point, which made me feel confident in my choice in surgeons
Just a great all around professional experience. Price is somewhat higher then you may be able to find elsewhere but in truth as with everything else in life you get what you pay for. Very satisfied with the staff and the procedural results. Well worth the cost to have such a comfortable and professional experience.
Everyone was very respectful knowledgeable friendly courteous efficient and organized. I felt respected, heard and understood in my wishes and questions.
Waited over an hour after appointment time
I had a nipple reduction about 7 months after my gender reassignment surgery. The healing is going well, and I am very happy with the results of this revision. I moved out of town, and I will have to schedule a revision for the skin laxity in the future. In all respects, I am happy with the results thus far, and I know that I will have to be patient with the process. Dr. Bartlett is very skilled and honest about the cosmetic results. I would go to him again.
The doctor and his staff were knowledgeable and kind. I appreciate the help that the staff did in giving me the information I needed to complete my decision to go through with my surgery.
Dr. Bartlett's reputation and accreditation preceded him. But I also found him to be very kindly, very thorough, and ready to answer any questions.
Dr. Bartlett and his staff were the friendliest group of doctors I've ever worked with. They were never judging and made sure that I was happy and comfortable at every visit. Even when I fainted after my results, they were patient and attentive and didn't make me feel ashamed for having such a strong reaction. A really wonderful group of people and I'm happy with both my results and the experience I had obtaining them.
I was very satisfied with the service provided by all members of the staff. Dr. Bartlett was very clear and answered my questions well. I only wish he had before/after photos of people with similar chests so I could have had a better understanding of how my results may look. I chose to go with a different surgeon due to expenses and travel, otherwise I feel as though Dr. Bartlett would have been a great choice.
Dr. Bartlett is clear and direct, he wants you to know up front what to expect to ensure your expectations are in-line with the outcome. His calm demeanor and communication style helped me to be more at ease with the procedure. I have another procedure on the calendar and I feel very confident that Dr. Bartlett will do an great job. I have great confidence in him.
Dr. Bartlett, Sarah, Christine and the entire staff at Dr. Bartlett'so office have been incredible throughout this procedure. Undergoing FTM top surgery is a sensitive issue and they made me feel comfortable and informed throughout the whole pre- and post-operative periods. Dr. Bartlett like and his staff as well as the nurses at Beth Israel Deaconess did a wonderful job making me feel comfortable before my surgery. I am so incredibly pleased with my post surgical results. I feel like a new person and my confidence levels are through the roof.
Dr. Bartlett and his staff are extremely welcoming, gentle, and professional, which made for a very enjoyable and positive experience! The office itself is peacefully quiet, which soothed my nerves, and when I met with Dr. Bartlett and the nurse to go over medical history and the details of my desired procedure, I never felt rushed or pressured, and no question was a stupid question!! I even was able to look at before and after pictures, which helped me in making my decision as to the type of procedure I would be getting. Dr. Bartlett took his time in explaining everything, and he has a way about him that makes you feel confident and at ease. After the consultation, I was given a tour of the OR suite and recovery room by Kelly, the Patient Care Coordinator, who helped me pick out a surgery date and explained the price quote and various policies, etc. I left his office that afternoon feeling empowered, excited, and relieved!! Overall, his staff, nurses, the relaxing environment of the office, and Dr. Bartlett's soothing and approachable demeanor made for an excellent consultation, and only made me even more excited for my surgery!
Everyone was amazing and I've never been happier.
Totally satisfied with everything. Post-op questions have been answered quickly via email. Results look as good as I could have hoped for. Thanks to everyone!
The respect and thoroughness of the staff was very reassuring. Also everyone's patience and friendliness. My surgeon seemed knowledgeable and upfront about information which is good but did not seem to want to provide me with any personal opinions on which procedure. I also understand it is his job to act unbiased and stick to the medical facts.
Dr Bartlett and staff are very professional, competent and courteous. I wouldn't use any other cosmetic surgery practice.
My son broke his nose and the staff was wonderful in giving us an appointment right away (2 days after I called). Dr Bartlett was able to reduce the fracture during our appointment in the office. Everyone was incredibly nice and kind and our wait was short.
All parties made a very uncomfortable situation very relaxing and treated me with respect.
The doctor made me feel really comfortable! The doctor was really knowledgable and you could tell he really knew wht he was doing. He really put my fears and anxiety at ease!
The office and staff are warm and welcoming. Christine was able to answer all of my questions and helped me through working with insurance. Dr Bartlett was confident and personable, and I am looking forward to scheduling my procedure.
I did research on the best surgeons for this procedure in the Boston area, and during my consultation I was happy with his adequate knowledge and how he answered any questions I had. Additionally, I was made to feel comfortable by both the surgeon and the nurses during my visit.
The staff at Dr. Bartlett's office were extremely welcoming and helpful. I arrived early and was taken before my actual appointment time. The nurse was very professional with a warm disposition. During the actual consultation, Dr. Bartlett was though in explaining every aspect of the surgery and what that meant for my individual situation. I felt he spent as much time as I needed and was very professional but also has a great bedside manner. I immediately felt at ease with him and his entire staff.
The doctor was incredibly professional, thorough, and patient with ALL of my questions including ones I asked many times. He was very clear in his explanation and this staff was very nice and understanding. I had a very positive experience!!
all requirements were met and could not have been more complete
Everything was professional and customer service level surpassed my expectations. I only chose a different surgeon because the method of payment worked better in my favor. Otherwise, my experience was highly satisfactory.
Everyone I spoke to was very friendly and helpful, they made me feel comfortable and less anxious about my visit. The surgeon seemed very competent and knowledgable, and was understanding of my problems with my insurance company and willing to help and offer suggestions for getting them to approve my surgery. He answered all my questions and offered me to call if I have any more.
Always a pleasure to see Dr. Bartlett for botox; he has a caring disposition and does not rush through the procedure. He is extremely skillful at giving shots to the forehead.
I really appreciate conciseness when speaking to medical professionals, and the surgeon was very concise and knowledgeable about the surgery. The mannerisms of the staff helped me feel more comfortable about being there and talking about the procedure, and hearing the surgeon explain what would happen before, during and after it made me feel more confident about going through with it.
Everyone was friendly, helpful, and very professional.
I am a repeat patient and find Dr. Bartlett to be incredibly kind, non alarmist and forthright.
Everyone was thorough, knowledgable and respectful. Being transgender, you're not used to people treating you with dignity. My consultation was a welcomed experience.
I can't recommend Dr. Bartlett and his staff highly enough. Given the incredible sensitivity around gender reassignment surgery, I was so impressed with how I was treated from start to finish. And Dr. Bartlett is an artist, the work was perfection. I am so grateful, it was life changing surgery.
My chest surgery turned out looking absolutely perfect. My incisions have healed to invisible scars, and where my body produced a tiny bit of raised scarring, Dr. Bartlett performed a scar revision for free. That has now also healed to be invisible. I have nothing but praise for Dr. Bartlett and the rest of the staff (especially Sarah!). I can't imagine my experience being any better. At every step, I felt incredibly well cared for. Also, as a transgender patient, I really appreciate the manner in which the staff navigate gender issues. In other healthcare settings, I have been misgendered, or my trans status has caused confusion or awkwardness. There was not one moment throughout my whole surgery process (including several pre- and post-op appointments) when I felt even the slightest bit uncomfortable. I also never sensed any discomfort from Dr. Bartlett or any of the other staff, including a medical student who observed. Even though my legal name change hadn't gone through yet, my preferred name was on all of my documents. This is such a tremendous relief, to just be treated like a normal person, and it's all too rare. My deepest thanks and gratitude to everyone!
Increadible job on the surgery
I was highly satisfied with the level of professionalism and caring of the doctor and staff. I was shown exactly what my nose was going to look like, I was not pressured to do anything more than what i came in to do. The doctor put me at ease in the hospital, as I was very nervous. It was an overall very pain free, easy surgery. I would definitely come back and recommend to friends and family. Thank you for all your care and attention to detail all the way through the process.
Everyone I had an interaction with was professional, informative and friendly.The person I have had the most interactions with before and after my initial consultation was Kelly. She is such a pleasure to deal with - friendly, patient, pays attention to detail, excellent follow -up and communication! I could go on but to put it simply - If every practice, company, business had a professional like Kelly their customer Service ratings would be 100\%
Dr. Bartlett and his team are spectacular! The are friendly, professional, and caring. We were well-informed about the surgery and knew what to expect. The surgery staff and nursing staff at Children's Hospital were excellent. We were very pleased with the results of our daughter's ear surgery. I have referred Dr. Bartlett to friends and would definitely return if we ever need future treatment.
The outcome of the procedure exceeded my expectations. Truly remarkable improvement.
Please see the problem description. I do believe it will get worked out as the staff is highly personable and professional.
Everyone at the clinic was very educated on what I needed done, what steps I need to take, and they could answer every question I had.
I have been a patient of Dr. Bartlett's for over 15 years and had four surgeries performed by Dr. Bartlett. I have the highest respect for Dr. Bartlett and his staff. He and his staff provide the best in care and I trust them completely. Surgery is a time of high patient anxiety and Dr. Bartlett and his staff have always done everything they can to make me feel completely informed and prepared for the actual procedure and then with what to expect post surgery.
Dr. Bartlett did a superb job. I am super impressed with him as well as his entire staff. They were so helpful throughout all my visits. My procedure was complicated and Dr. Bartlett is an extremely talented, gifted surgeon. I am very happy with my outcome.Thank you
This was extraordinary from start to finish. Dr. Bartlett is a superb listener and gave me exactly what I wanted. He is a great listener and an even better surgeon. I would recommend him to anyone.
Dr. Bartlett and his staff are consummate professionals, and he is an excellent surgeon. My scars are barely visible, and the results were GREAT!
i felt comfortable and I was told i can have the ideal size i wanted, the pricing is high but worth it.
Sara and dr Bartlett were amazing! Respectful, present, professional and so nice.
From start to finish, the process was easily accessible and maneuverable as a non-medical person. The office staff was gracious and informative and went out of their way to make sure I had the best possible care from the time of the initial consultation, to the time of surgery, and concluding on post-op. The surgeon was very knowledgable and has exquisite patient care and surgical skill. The surgeon advocated on my behalf at the hospital, and included my family as part of the process. There was even follow-up when I was not discharged in a timely manner after my surgical procedure. Bottom line is that I had full faith that the surgeon knew what he was doing and treated me with respect every step of the way. There seemed to be a teamwork mentality from all of the offices staff, and I would absolutely recommend them to anyone in the future.
Everyone in the practice acted professionally and treated me with respect. They were on time and explained everything to me in layman's terms, They made sure I understood the details. They were confident without being arrogant. One of the best experiences I have had with a physician's office.
Everyone in the office is very professional. And Dr. Bartlett is known to be the best!
I am happy with all , just not loving my scar but needs more time to fade.
Dr. Bartlett's personal communication with me was realistic, honest and up front. He patiently answered my questions, and I liked the computer generated before/after photos to assist in planning my procedure. His manner was humble and empathetic yet confident and capable; I personally needed reassurance since I was permanently changing something on my face! I am very pleased with the outcome and would HIGHLY recommend Dr. Bartlett for rhinoplasty.I was overall impressed with Dr. Bartlett's office staff and also the hospital staff. I was extremely comfortable and relatively relaxed given the situaton. My experience and outcome could not have been more positive overall, for this I am extremely thankful.
Mostly I wanted to schedule the procedure, but the insurance company is giving us the run-around, so I can't yet.
I felt like the doctor and staff were open, honest and sincere -- I didn't feel like they were ever telling me things merely to enhance their business or bottom line. I felt understood.
everything was prefect. I have had other procedures and this experience was exceptional. My only concern is relative to insurance compensation. my insurance is not accepted but my conviction has won out. I have paid in full and can only hope for some financial help from insurance. THANK YOU ALL
When looking for a gender reassignment surgeon, I was very apprehensive about the aesthetics and logistics of the surgery in general. I had initially scheduled a date with another surgeon in another state, but through the help of a nurse coordinator was able to see Dr. Bartlett for a consultation just weeks before this scheduled surgery. I was very happy to see that the staff and the surgeon were very warm and welcoming to me, and at no point was I made to feel uncomfortable. Dr. Bartlett convinced me to have a periareolar procedure instead of double incision, and I am happy that I went with him instead. The healing has been great, and during the unplanned visits for a seroma aspiration, I was always warmly welcomed and immediately accommodated during business hours. I really appreciated it, and I can't thank everyone enough for their kindness, and professionalism. I may have to come back for a revision, but I know that I will be in good hands during the experience.
Dr. Bartlett clearly explained the two possible techniques he could use, and the possible outcome of each. He provided thorough information, and I appreciate that he didn't try to steer me toward a specific technique. Every staff member that I met in his office was professional, respectful, and genuinely friendly, which gave me confidence in selecting Dr. Bartlett to perform my surgery.
Dr. Bartlett, in addition to being highly recommended and clearly knowledgeable and skillful, has a wonderful bedside manner and is clearly a kind man who truly cares about his patients, and answered all of my questions and put my mid at ease. GREAT physician! Best I've ever dealt with. Very compassionate and honest.
i have been contemplating plastic surgery for years and I knew some friends that had surgery and they were not totally happy with the results. The cost and I heard from the Doctor I work for and some of our patients that had procedures from Doctor Bartlette and they were very satisfied with his work. Doctor Bartlette and staff exceeded my expectations and answered all of my questions before I could even ask them. I am very happy with the results and the patient care.
I was responded to in a very timely matter.
Everyone was very respectful and professional. I was comfortable and everything was explained easily.
Everyone was more than helpful and pleasant during our phone calls and visit. And Dr. Bartlett was sincere, helpful, respectful and took considerable time with us, which we greatly appreciated.
The staff is super kind, compassionate, and just great at their skills. One has to put a lot of trust in the hands of the surgical team , and support staff. There was barely a hiccup in the care from beginning to end.
Dr. Bartlett is friendly, knowledgeable, and performs the consultation as if you have no information to make sure that he doesn't leave anything out. Christine was extremely friendly with my wife and I while we were trying to set the date for the surgery, and she offered to show us the operating room. We didn't feel rushed through at any point. The nurse was especially wonderful. She was sensitive to transgender issues and asked for preferred pronouns. She was also friendly and willing to provide additional information via email after the consultation until I felt like every one of my concerns was addressed. The receptionist was a little cold, but Christine, Sarah, and Dr. Bartlett were all phenomenal and I never felt like they were judgmental.
Clear concise, direct remarks on what the outcomes could beDetailed the process, and procedureExplained duration and recoup timeFinancial portion was explained in detailOffice was meticulousStaff and physician were very respectful both personally and professionally
Dr Bartlett is professional, caring and pleasant in addition to being a highly skilled surgeon. Our family has used him before and would use him again anytime his services are needed.
Great experience. Doctor and staff are the best at what they do.
Dr. Bartlett and his whole staff were very professional and informed. It was a very positive experience.Dr. Bartlett let me know what to expect, when to expectChanges and everything is 100\% as stated.Thank You,
I wanted treatments for conditions other than surgical.
Everyone on staff acted with kindness and calm, competent and compassionate professionalism through every step of our experience. My child and I felt respected and honored. I felt my child was very well cared for. I'm at a loss for the words that could appropriately thank Dr. Bartlett and his team.
Ease and comfort. Great personalities of everyone involved. All very incouraging.
Very informative and understanding of my specific needs Thank you.
The doctor was very engaged and focused on educating me about the entire process... Which I really liked. He did not Rush me and allowed me to ask questions.
The overall friendliness and helpfulness of the staff and thouroughness of the doctor made me feel secure and his work looks amazing.
Everyone was very friendly and highly helpful. I never felt that I was bothering them when I called with questions and I was never left hanging for answers. The surgeon did a wonderful job and he had a good bedside manner and conveyed confidence which helped us to relax some. I am really happy we decided to choose Dr. Bartlett. It's all good!
I was treated very well as has everyone I have referred.
The surgeon, the staff, the facility, and most importantly my surgical procedure ( lift with implants ) went above and beyond my expectations. My breasts feel and look outstanding! Thank you Dr. Bartlett and the entire crew. I couldn't be happier! He knew exactly what I wanted to achieve and his surgical skills created beautiful breasts that enhanced my petite frame. Bravo!
I felt that Dr. Bartlett and his staff were highly professional and informative. I also had sores in my nose at the time of my consultation and Dr. Bartlett and his assistant were kind enough to take a culture and prescribe medication for the sores. I felt that they went above and beyond. I'm hesitating to schedule the procedure for my own personal reasons and certainly not due to anything negative about the consultation.
Very informative and friendly staff!
Dr. Bartlett is extremely skilled, thorough, and compassionate. His office staff were fabulous!
Being 13 years old, Dr Bartlett was very friendly and treated me like an adult. He explained everything very well and made sure I was as comfortable as possible. I love the results of my operation and I am extremely happy with it. Thank you so much!!!
Dr. Bartlett and his entire office couldn't have made the process easier. Coming in for gender reassignment isn't an easy thing to do, and he and his staff made it completely comfortable. Dr. Bartlett took his time with me, he didn't seem rushed but was clear, confident, and at ease. I've already scheduled the surgery and feel in great hands with him and his staff.
Dr. Bartlett was extremely kind.
I was very happy with the fact that the office got me in to see Dr. Bartlett as soon as possible because I had already scheduled my surgery with another surgeon in another state (hence it was imperative that I saw Dr. Bartlett asap in order to make a decision). I was shocked at how nice and welcoming the staff was, and how accommodating they were to my needs for insurance coverage. As far as the consultation went, I was very happy to see that Dr. Bartlett was willing to do the periareolar/keyhole procedure, which will make for a better aesthetic later on. He was very kind and respectful, and I am SO happy that Harvard Pilgrim pointed me in his direction. Bravo to everyone involved. I know that Dr. Bartlett and staff will see me through to the end of the procedure with respect, professionalism, and a successful surgical outcome.
Dr Barlett, Nurse Sarah and Joan were particularly wonderful. They communicated well and were genuinely concerned with my well being.
Surgeon was knowledgeable, personable, patient, clear in his explanations, not in a hurry, and spoke in a manner conveying both expertise and confidence.
Dr. Bartlett & his staff were incredibly professional and experienced. From the day that I came across Dr. Bartlett's website & his portfolio of the procedure I was interested in, I was confident that he could offer me exactly what I was looking for. And, after having my in person consultation with him, I knew I had made the right decision, and everything that followed turned out better than I could have ever imagined it would. I am forever grateful for Dr.Bartlett & his amazing work, it truly has changed my life for the better in so many ways.
The expectations were discussed clearly prior to surgery with plenty of opportunity for discussion. The preoperative instructions were very complete and clear. Dr Bartlett and his team are thoughtful, kind and very, very skilled. It was an absolutely optimal experience and an excellent outcome. Thank you!!
My experience with Dr. Bartlett's office was great. The staff, nurses, and Dr. Bartlett were knowledgable, considerate, thorough, and friendly. I was made to feel comfortable and prepared for my surgery and its possible outcomes. Everyone in the office made me feel taken care of, able to ask questions, and confident in their capabilities.
The outcome of my rhinoplasty was exactly what I wanted if not better. Dr Bartlett really listened to what I was unhappy with and was a able to provide with a computer image photo of what the result would be. We were both on the same page as to what needed to be changed and that's the final result I received. The recovery was exactly how he described it would be. I had no complications and was back to work within two weeks. The staff was also amazing, making me feel very comfortable.
Drove 2 hrs for nothing when most of the things should have been at least told me on the phone or email or some other way
I was recommended to Dr. Bartlett by another well respected physician and I work in a doctors office in which some of our patients have had procedures with great a outcome.
I was thoroughly impressed with the dedication, care and time that the staff devoted to making sure my consultation happened. The whole process was made smooth by all of the leg work of the staff. I felt heard and cared for when all of my questions were answered and the surgeon went above and beyond to explain the procedure, his experience and what he would do for me
Dr. Bartlett was wonderful, as were his staff. He spoke with me everyday until my drains could be removed, given they couldn't come out at the typical time. Super helpful staff related to billing and collecting. They helped me the effectively navigate my insurance company.Sarah, the nurse was super helpful when I had concerns and viewed my photos quickly and responded right away.
Dr. Bartlett and his team were amazing. They are all so thoughtful, kind and efficient. Dr. Bartlett has an incredible demeanor. He is a gifted physician and a wonderful man!
The entire staff and Dr Bartlett made me feel at ease before, during and after my surgery! They were with me every step of the way to answer questions and make my surgery experience as comfortable as possible! The doctor treated me with dignity and respect and I felt I was in very good hands. I'm very pleased with the outcome and thankful that my entire experience went smoothly!!!
Everyone was so professional. Felt well informed and I am completely happy with the outcome
Both Dr. Bartlett and his staff members were extremely friendly and understanding through out the consultation and beyond. They were very caring in regards to transgender issues, using the correct name and pronouns. They were always willing to answer any and all questions thoroughly and explained things in a way that was never confusing. Scheduling my procedure was simple and the staff made sure that the entire experience was in no way stressful to me or my family members. I appreciate the attentiveness and concern for the needs of the patients present in the staff as well as with Dr. Bartlett and would definitely recommend this practice to others seeking the same procedure as well as others.
Dr. Bartlett and his staff have been the consummate professionals throughout this experience. I would bring a list of questions to my appointments and they have answered each and every one comprehensively. He and his staff are very kind and friendly and helped make this experience truly a positive one. As a health care provider myself, I was also incredibly impressed by my surgical outcome. And I would highly recommend Dr. Bartlett to others.
Dr. was fantastic. Great communicator and surgeon.
I felt very comfortable and received all the info I needed to make an informed decision.
Everything went much more smoothly than I expected!
Dr Bartlett cared about me before performing the surgery. He checked all my records and made sure I would be cleared to have the surgery. I look forward to my 3 month visit for his opinions.
professional kind staff Dr and nurse highly skilled and friendly and attentive
The physician showed genuine concern and was very professional.
Staff was Incredible and Doctor Bartlett was awesome , very attentive and caring My daughter is thrilled and so are we!!thank you again
The office was incredibly clean and well organized. The office team was very friendly and nice. Dr. Bartlett was professional and easy to talk with.
Both Dr. Bartlett and his staff were very kind and well trained in helping transgender patients. They were informative and helpful with all my questions and very compassionate about how awkward it was for me to have my breasts examined during the consultation. Dr. Bartlett was especially gentle about the consultation and I felt very comfortable through the entire process. Even though the price was more than I was expecting, it was still within the price range quoted to me. I was also given plenty of information on how I could lower the costs once I'm on insurance that covered GRS. I would definitely recommend his office to my New England friends seeking to get gender reassignment surgery.
Joan is wonderful and pleasant at patient and surgery coordination. Sarah is a friendly and helpful nurse. Dr. Bartlett took time and care to explain things to me and was very friendly and professional. The front desk staff was friendly and timely with their responses. All in all a great experienceI am working hard to maintain Dr. Bartlett's work and keep it in the best shape possible :)
Able to schedule a second round of surgery for a rare skin problem that dr.bartlett has been able to successfully treat
Good outcome, nice people
The surgeon and staff were very informative and made us feel very comfortable. My daughter is 16 and left the office stating that she really liked the surgeon.
Dr. Bartlett has a wonderful bedside manner. He is thorough in his explanations and answers. He is highly respected in the plastic surgery community and I spoke to a plastic surgeon friend about my procedure and he highly recommended Dr. Bartlett. The staff (nurse, surgery coordinator) were also very friendly and patient-oriented which was also very nice. An added bonus is the ability to have my procedure handled in the in office surgical suite instead of the hospital.
Dr. Bartlett was great and his bedside manner is superb. I had two surgeries performed the same day by different surgeons and although he performed his surgery first, he was the one who stayed with me through recovery and was there when I came to/out of the anesthesia. His manner is very kind and all the nurses at the off-site surgery clinic stated that if they were to have surgery he was the one they would feel comfortable with. He prepared me very well for the surgery and outcome. I would not hesitate to recommend him.
I was very encouraged, having been nervous about the procedure, by the plastic surgeon. He was encouraging and reassuring, and was also highly confident.
Everything has turned out how I was told they would.
From the first visit for a consultation I felt extremely comfortable....all my questions were answered and explained to help me understand clearly about the procedure. I have done two procedures in two years and have already recommended Dr. Bartlett to several friends and will continue to do so...
Dr & staff very friendly, knowledgable, helpful
Dr Bartlett took my health concerns very seriously and is in process of reviewing my medical records/additional tests before proceeding for my safety and for the success of my procedure. I am truly grateful for his thorough research before which may prevent any harm to my person. Also, the manner it was explained to me showed sincere empathy and was clearly understood by me. THANK YOU Dr. Richard Bartlett and Staff
Dr. Bartlett and his staff were informative, thorough and incredibly nice and supportive. They were professional and very caring, making all procedures and appointments inviting and less stressful.
Doctor was clear, understanding, friendly, attentive and competent. Hospital was clean, accessible and staffed with seasoned professionals who went out of their way to be friendly and attentive.
The surgeon seems qualified and has good ratings, but I haven't had the procedure done yet so my satisfaction remains unclear.
I did not experience any problems regarding the surgery experience and so far am pleased with the results compared to surgeries performed by other surgeons.
EVERYONE in Dr. Bartlett's office was caring and professional. I had another procedure done one month prior and it was because of that positive experience that I had a second procedure done. There was absolutely no anxiety on my part because everything was taken care of and I knew that I was in extremely good hands. I am very satisfied with the outcome. Dr. Bartlett really listened to what I wanted the end result to be and I couldn't be happier.
The outcome and the information provided throughout the entire process
Dr. Bartlett and his staff were so incredibly respectful to my family and I throughout this procedure. Everyone from the receptionist to the nurses made me feel so warm and welcome in the practice. Dr. Bartlett himself was very nice and I always appreciated that he interacted with me face-to-face at all of my appointments and on the day of surgery. I have already recommended his practice to other friends who are seeking top surgery and would gladly have any other procedures done there in the future.
Sarah, the nurse, was very friendly and welcoming. She made me feel very comfortable and answered the questions I had. I like that she will be the nurse in surgery with Dr. Bartlett when/if I have surgery. Dr. Bartlett was also very friendly and welcoming. He was not rude or condescending. His explanations were clear and, most importantly, he did not make me feel unattractive, despite being in a consult for a cosmetic procedure.Keyette and the insurance coordinator were also very, very helpful scheduling my appointment and during check in. I was called in to my appointment on time and first the nurse and then the doctor came in within a reasonable time. I felt like they were both thorough and dedicated enough time to me, while at the same time running my appointment on schedule.
Dr has a wonderful calm and brilliant approach
The surgeon and the staff were very professional and knowledgeable
Very comfortable atmosphere, did not feel pressured, realistic expectations.
Dr. Bartlett and his staff made me feel 100\% confident going into my surgery. During my pre-op visits for surgery, Dr. Bartlett knew exactly what my concerns were before I even said a word - I had been to 2 plastic surgeons (for opinions) before him and his ability to understand my needs and deliver realistic results was incredibly reassuring. I must also mention that the kindness of the staff and the overall aesthetic and cleanliness of the office made my experience better than I could have asked for. I will absolutely return to Dr. Bartlett for future needs.
Very comprehensive evaluation, felt very comfortable
The staff was extremely friendly and competent in reviewing the scheduling and procedure. Dr. was very informative and the procedure went very well. I was completely satisfied and will highly recommend his practice and person to others.
Excellent experience. I can breathe for the first time in years and my nose looks fantastic! Thank you so much.
Surgical result and care.Professionalism of the staff.Access to Dr. Bartlett.
I was on atime crunch with my wedding coming up in 2 months and the staff as well as Dr. Bartlett went above and beyond to accomadate me into their busy schedule, giving my date/s and schedule a priority. I was very satisfied and impressed by that. I would strongly reccommend this practice and Dr. Bartlett as a surgeon to anyone. The final result of my procedure will become evident in the wks to come as the edema subsides, but so far, i am happy with theoutcome and my surgery and recovery post-op was smooth and uncomplicated.
Everyone I interacted with was very friendly and courteous, no one made assumptions about my gender, the surgeon was well informed about transgender people. I was most nervous about being neutral rather than male and was happy to learn that Dr. Bartlett had treated other neutral patients in the past and didn't need any sort of explanation from me about that.
Dr. Bartlett and Sarah were extremely responsive to concerns that I had. Dr.Bartlett allowed me to text him on the weekends and after business hours. His response was immediate and very much appreciated.
All bases were covered as expected. I''ve had a previous experience with Dr. Bartlett and his staff because he operated on my son and did a fantastic job. I am an RN but before my sons surgery I forgot everything I know. I made several calls prior to the surgery to ask questions. I was always greated with pleasant staff and my questions were answered in full.
Everything was smooth and easy. Wonderful outcome.
Dr. Bartlett''s researched the care and specialized procedures required concerning my individual personal situation. He was very detailed and thorough. I am extremely pleased with the process and my final results.His office staff is excellent and they always made me feel at home during each visit. The staff at the hospital surgery center were terrific. They also had nothing but praise for Dr. Bartlett... I highly recommend Dr. Bartlett''s practice for anyone contemplating the surgical and in office procedures that he offers.
Knowledgable staff, personable staff, I felt listened to and felt comfortable enough to ask questions without ferling judged.
He is a talented surgeon. I had a crooked nose caused by a bad plastic surgeon before. Not only did dr Bartlett fix my nose that was severely crooked but he mad my nose look the exact way that I was hoping for it to look from my first surgeon. He did an amazing job and I have no complaints other then the fact that I should''ve went to dr Bartlett first instead of the other surgeon I went to prior.
I did not do a lot of research prior to my consultation (I did speak with people that had the procedure done elsewhere). My PCP spoke very highly of the doctor and she has not yet given me any bad advise. The staff was very accommodating and professional. I felt at ease during the entire consult and when I expressed concerns, they were addressed immediately and follow-up questions were answered promptly. I am feeling pretty good about this.
Doctor was highly skilled and personable. Treated me with respect and care everyone deserves.
Everything went smoothly. Everything was explained to me in a way I could understand. Everyone made me feel comfortable and was very friendly while maintaining a professional attitude. I went in nervous and shaking and the over all experience made me feel a lot better.
great professional and excellent service
Friendliness and professionalism of staff. The surgeon was very patient with me in answering all of my questions and making me feel comfortable with any fears or concerns I had about the procedure.
Staff was very friendly and informative as well as the Dr.
Doctor was practical and very clear on my sons evaluation related to a mole that we were concerned about. I was very pleased with the appoint,ent and process
The team approached this as both a personal and medical procedure. They put me at ease and they were very willing to listen to and answer my numerous questions. Much emphasis was put on checking my health status (other surgeons I met with did not consider this) and the risks and benefits were clearly explained.
Dr. Bartlett is a highly skilled surgeon, obviously. My chest looks fantastic and my scars are much thinner than what I've seen from other surgeons. I felt very well taken care of with the anesthesia and pain medication, and the in-office surgical suite was a huge bonus to avoid the stress of a hospital.The best part, though: Sarah, the nurse, is hands-down the best health care provider I have had in my entire life. She is so warm, funny, skilled, professional, and knowledgeable. She answered all my questions and put me completely at ease. I genuinely enjoyed getting to talk with her at my follow-up appointments. She always took time to ask me about my life and how things were going. She's fantastic and probably deserves way more money than you're paying her!
excellent service and I am very happy with the results
Dr. Barlett made me feel extremely comfortable coming to him for my procedure. I did not look at any other surgeons because he was so qualified. The staff are all very friendly.
Dr Bartlett is gentle and respectful and highly efficient. His new practice is modern and clean. The atmosphere is welcoming and the staff is pleasant and helpful.
The Surgeon and staff were prompt, polite and caring. The procedure was done.
The doctor, nurses and patient coordinators were all very kind, detail oriented, and cautious. I had a number of post-op visits due to a minor infection and they made the time to see me when it was most convenient for my schedule. Dr. Bartlett called me in person to review my mamogram results prior to the surgery to put my mind at ease. My overall experience was exceptional.
The surgeon made me feel comfortable and seemed very competent.
The whole process was clearly explained and efficiently and effectively processed. Staff were so very friendly and encouraging that I would have no hesitation in having further procedures either in the physician office or in the hospital where my surgery was performed. The results of the surgery I am sure have been more successful as a result of the care I received both prior, during and following my procedure.
I am a returning patient of Dr. Bartlett's. I found him to be a caring and very skilled surgeon, whom I trust to provide great results on my upcoming procedure!
Used before with excellent results
I am a second time visitor of Dr. Barlett and he makes me feel very comfortable both pre and post all procedures. I would gladly go back again.
Doctor was honest, realistic and effective. The surgery went very well. Pain medications did not help and there was much pain after surgery. Overall - once pain abated - very good experience. I would absolutely do it again and absolutely with Dr. Bartlett. Only disappointment was that when I awoke the surgeon was already gone and I wasn't able to get specific feedback on the surgery. I was told it went well but that was all.
They personnel and surgeon were highly respectful and knowledgeable. I usually experience disrespectful, and discriminatory treatment but the staff was very friendly and educated about how to respect my gender identity.
the results were okay, but still there is a lot of fatty tissue left behind specially in the side of my chest that was not removed, i spoke to the surgeon about it and he disagreed with me, he told me that that was my muscle and tissue and no fat. i think that i am going to get a 2 opinion because im not very please with the results.
The expertise of Dr. Bartlett and his staff made me extremely comfortable ; the cleanliness of his office is top of the line. The knowledge and care they provided is exactly what I was looking for in a surgeon. Christine with her knowledge about the skin care is excellent . I am now a regular customer. If I need any other procedure done. It will be by Dr. Bartlett.
Dr Bartlett really cares about his patients and makes sure he hand picks all the staff that is involved throughout the entire process. Everyone was caring and professional. Most importantly Dr. Bartlett takes as much time as the patient needs to discuss the process and the expectations. He is the most caring surgeon I have ever met. I am sure this is the exception and not the norm. I would recommend him to everyone. He is the best!
Love everything about this practice!!
Information provided was detailed. MD was extremely knowledgeable, experienced, and skilled. Pain was well controlled post surgery. I am thrilled with the results of the surgery and feel more confident about myself and more comfortable with having photographs taken. Dr. Bartlett was recommended to me and I would definitely recommend him to others.
There was nothing left unsaid. i felt totally confident and comfortable about the experience.
All staff members were friendly and highly knowledgeable.The surgeon took the time to answer all of my questions.
Dr. Bartlett was very friendly and took his time to explain the procedure to me. He is highly regarded by others who have had this procedure done. I also found his staff to be very professional and courteous and every interaction with them has been a pleasure.
The doctor made my recovery short and painless.
I immediately had a comfortable feeling when first visiting the office ...and itcontinued for all visits after the procedure.
Dr. Bartlette performed surgery on me on a prior occasion. I trust his skill and judgment.
I had a very positive experience with Dr. Bartlett and everyone we (my family and I) had contact with throughout my entire pre and post surgery care. I'm so happy i did it!
Every person at Dr. Bartlett's office was very professional, friendly and courteous every time my family and I had contact with them. I can't say enough about the care I received from the time of my consultation to this day with my after care.
Dr. Bartlett seems skilled, confident, honest and kind
Dr. Bartlett was kind, patient and happy to answer questions before during and after the procedure. He was never condescending and made himself available for calls post op. The office was well run providing comprehensive information about the procedure, scheduling and bill payment. The physician's assistant at the hospital was outstanding. The nurse at the office was also caring, delightful and knowledgeable. They were a great team!
Everyone I interacted with was very friendly, and made me feel very good about my choice to have surgery with Dr.Bartlett. I felt genuinely cared about, and really appreciated how nice everyone was during my pre-op experiences, at the hospital, and post-op. Staff could even recognize my voice over the phone, which affirmed that I was a valued patient. As far as the surgery is concerned, my results have been progressing very nicely, and I believe Dr.Bartlett when he says that the end result will be perfect. It was also comforting to know I could contact the office at any time with questions or concerns. Overall, just a great experience.
We already had this procedure on our older son, and his results were excellent. Dr. Bartlett is very informative and knowledgeable and skilful. We would not use another plastic surgeon! He is very calm and comforting and has dealt extremely will with our children. This could be a very scary thing for a child, but with Dr. Bartlett & staff both our boys have felt very reassured and even excited for their procedure! Our older son is now 16, and he is extremely glad we had this done for him and is excited for his little brother to feel the confidence and self assuredness that he now does because of the otoplasty received from Dr. Bartlett! Dr. Bartlett is truly the BEST!!!
The most important reason is that my son's result was amazing! He looks like a young man and I cannot see any scar. It has given him so much confidence! He has a diagnosis of Asperger's and has had major depression and social anxiety so having this problem of gynecomastia made his life that much harder now that he has become older. He is now 17 and has decided to go back to high school. He is at school with no IEP, in fact the school isn't aware of his disabilities, and he has been doing great. He has friends and a since the surgery, a few girlfriend relationships. He is VERY happy. He is working out now. Before he was becoming overweight. Now he continues to lose a few pounds, even as he gains muscle. There is such a dramatic difference in his outlook and a lot of it stems from the confidence he gained from this surgery. I am so grateful that we were able to afford it. I wish that there was a way for boys who cannot afford it to fund this surgery. It should be covered by insurance - and I don't mean the way it is now. We were also very happy with the doctor, who we could tell really cared about [my son] and really cared about the result. He wasn't just a number.
I had a septoplasty/rhinoplasty. He was very respectful of my wishes in terms of appearance and function. It was a great experience. Very nice team in the office and the surgical team at the Faulkner. I would recommend him to anyone needing a similar surgery.
I was very happy with the result and I found the doctor and staff to be accessible, respectful and helpful.
expected outcome was achieved
Dr. Bartlett and his surgical staff are incredibly friendly and professional and consistently went above and beyond to to address any questions or concerns I had and went out of their way to assist me post surgery.
Very professional from my enter to my exit. Very informative. I am looking forward to my scheduled surgery.
Dr. Bartlett was outstanding, patient and my experience was positive. I am extremely pleased with my results.Pre-op at Faulkner was also outstanding mainly due to our nurse, Phyllis Garr.She was wonderful and helped ease our pre op anxiety.
Dr. Bartlett and his staff were incredibly kind and supportive throughout my experience. Prior to my surgery, I was having difficulties with coverage from my insurance company. Joan went above and beyond to make sure that my procedure was covered by my insurance. The surgery itself went smoothly and Dr. Bartlett and his nurses were always available for questions during the recovery process. I was constantly impressed by the professionalism of his practice, and I could not be more pleased with my results. I highly recommend Dr. Bartlett to others looking to have a similar procedure, and I feel that he and his staff go above and beyond to satisfy their patients.
Great service, excellent surgeon
Everyone was extremely kind and helpful. Gender reassignment is a sensitive procedure, even just to talk about, and they handled it with a lot of tact.
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