Quality of front staff service. Surgery outcomes and follow up care. Dr. Carlino is personal and I am convinced he is personally invested in me as a patient and customer. [Single best thing is...] Dr. Carlino's personal attention to my desired outcome and his attention to detail.
Overall the process was handled with great care and respect. Dr. Carlino is very warm and caring in his interactions and manages expectations well regarding what he can and cannot do from a surgical perspective. The staff the day of the surgery were top notch! I was not nervous at all and felt I was in the best of hands.
I felt comfortable at every visit and was able to communicate my needs. Most importantly, the results were exactly what I wanted. I am very satisfied with my new appearance. My clothes fit much better now, and I feel more confident. It is also more comfortable to exercise.
So comforting, professional, calming, clinically the best, felt right at home and knew i was in the best of hands...:))) [Single best thing is...] Rich Carlino and his amazing staff!!!
My result from my Brachioplasty surgery was just what I have wanted after my weight lost.Dr. Carlino done an excellent job. I would highly recommend him to friends and family members etc.. My scares healed perfect
Surgeon great, staff great, love the results.
I could not have asked for a more pleasant experience... thank you to Dr. Carlino and the entire team! My self esteem, everyday activities and other aspects of my life have improved dramatically! I wish I had done it years ago!
Extremely happy with the entire surgical process. I felt all of my questions were answered by Dr. Carlino and the Nursing team. At no point did I ever feel nervous about my procedure. I was allowed ample time to make decisions and ask all questions I needed answered prior to my surgery day. The nursing staff was absolutely wonderful and understanding with all of my questions. This helped so much to calm any fears on the day of surgery. My anesthesia provider explained everything that would happen and before I knew it I was in the recovery room. The entire staff is A+!My pharmacist seemed concerned about the use of all of the medications I was taking together, i.e. muscle relaxers and pain medications, so she further went over the medications which is helpful since there are so many after surgery. I would recommend maybe a bit more patient teaching or info regarding the medications.
Dr. Carlino made me extremely comfortable and gave me the results I was looking for in my breast augmentation. They turned out fantastic! I have more confidence and can more clothes that previously I couldn't' without a bra.
Best experience. Fantastic practice
I was comfortable, confident and at ease with the decision to have the surgery and these feelings remained constant throughout the entire surgical process.I felt safe in the hands of Dr. Carlino.
Outstanding from start to finish. Answered all questions, gave realistic expectations and outcomes. Great bedside manner.
Dr Carlino and his staff exceeded my expectations! I am happy with every aspect of my surgical experience. Love the feel of silicone versus saline implants
the results are excellent, I'm happy with the surgeon and staff, and I will return if I need further surgeries.
My breasts and arms look beautiful--exactly the way I imagined they would look. And I will be back for a tummy tuck after I have cataract surgery later this year.
Dr. Carlino and his staff are excellent. All through my procedure, before and for the weeks following, he and his staff were always willing to address my concerns, listen intently and help facilitate my recovery. I cannot speak highly enough about my experience with your practice.
Great overall experience. Staff was helpful, friendly and efficient. Dr Carlino was outstanding from answering questions to what he was able to do surgically. Life changing and great overall experience.
Dr. Carlino was very professional. He answered my questions and made me feel comfortable. The surgery and recovery went well. I was guided through every step and understood fully what was happening. I love getting dressed everyday! I feel so much more confident in my look and like what I see in the mirror everyday. My shoulder does not hurt like it did before and when I run or exercise I am much more comfortable physically.
Dr. Carlino went above and beyond to make me feel comfortable and well taken care of. I am beyond happy with my results. I feel that he took my postpartum body and turned back the clock 15 years. I have more energy and all of my clothes are too big. :)
The whole process was very easy, I was well informed. I felt no pain in recovery, and knew how to manage my discomfort, the surgeon isn’t talented and the results are fantastic. So happy with everything!! My stomach is beautiful, Dr Carlino is an artist.