The procedure was for a biopsy, so resolving the issue meant it no longer had to be a concern. Information was clear, questions answered. Very professional.
The Surgeon was excellent, completely detailing the procedure and follow up.
DR. Palu performed eyelid surgery on me 15 years ago and I knew I could trust him to give me the best advice on what if anything to do next. As he is both an ophthalmologist and a plastic surgeon, he inspires great confidence in him. I especially respected him for saying he did NOT recommend a brow lift.He gave me Botox injections into my forehead and around my eyebrows. I am very satisfied.. I will return to him for further help.
Procedure was exactly as explained...
Dr. Palu visited with me the day after surgery. He was thorough in answeringand anticipating questions. He is very available for after surgery visits. I can fully see. I had lost muscle control in my upper eye lids which resultedin eye strain and inability to fully function visually. The operation has opened my eyes and I am without the tiredness and strain.
Then results were all that I could have hoped for. This is the second time I have had an operation with Dr. Paul as the surgeon and both times the procedures were highly successful. I give him the highest recommendation.
Doctor Palu described the surgery (the case scenarios) very well. I had 2 pre operations visits. He followed up with a phone call and 2 visits (nothing was wrong so I didn't need more but if I had needed more he would have been available).The only problem I had is for the 2 visits pre operations I had to wait over 1 hour each time...Otherwise great surgery!
The process was seamless. I was very pleased with my care from start to finish. Every person I came in contact with provided me with personalized care. Dr. Palu did an exceptional job, he’s an artist. The most important thing I can say however, is that I can see. What a gift!! I can see! I’m amazed at how bad my eyes were.
Dr is good and thorough.I️ feel that the results was good. I️ do have more scaring in one eye.
Dr. Palu was excellent. His calm professionalism promoted patient confidence during every phase of the experience. The office staff was very responsive both before and after the surgery. My expected outcomes were achieved. I have referred several people to Dr. Palu following my experience.Thank you. [patient name]
I have no complaints everyone was wonderful and the results are great. Before surgery my eyes were bothering me all day long after surgery everything went back to normal no more issues.
Doctor Palu and his staff are excellent!!! Wonderful!!! Perfect!!! My lid repair has made my eye look normal. Thank you!! Doctor Palu
Dr. Palu was wonderful!! Wouldn't go anywhere else.
From the experience to the front desk And Dr Palu were friendly. Warm. And knowledgeable. For health being able to see, the potential of cancer and physical look