I felt respected and heard about my choice to have my neck lift and appreciate that Dr. Russell did not try to up-sell me as other surgeons did.I also love my results.
Dr Russell was very patient and caring along with the rest of the staff. Right before surgery I began to get nervous but the nurses and anesthesiologist were able to reassure me that I was in great hands. I don’t regret having my surgery for one minute and have already recommended others to visit! The single best thing is the confidence I experienced after my surgery. I don’t regret my operation and am extremely pleased with the results!
I wanted to have a refreshed look and Dr Russell did a fantastic job with my surgery! I am extremly satisfied with the results. I received exactly what I wanted with no surprises. I would do it again in a heart beat.Thanks for taking such good care of me!
I am highly satisfied for many reasons. The overall experience was pleasant and I felt I was in good hands. I am very pleased with the outcome of the procedure.
The results were awesome and my recovery was fast. I ate super healthy. I only used pain meds 3 days. My swelling was almost down by day 4. Dr. Russell knows what he's doing. The mental recovery was harder than the physical because a change in your face can be hard. I wasn't prepared for that. Listen to the doctor. He is a smart guy.
Dr. Russell is amazing and incredibly patient. His work is nothing short of miraculous. Quickness of the actual surgery.
Extremely friendly staff! Dr Russell and his staff were kind and patient especially when I was undecided on size and type of implant. When I had doubts about the size I had picked they quickly brought me back into the office for an additional consult with a nurse who was extremely knowledgeable and helped me get answers to the questions that I had. Post-op visits were quick and easy! Hands down great experience overall with such an amazingly genuine staff.
Wonderful experience. Everyone I encountered was very attentive and wanted to ensure they responded to all of my concerns. They treated me like a patient not a client. What that means to me is that the staff treated me with medical care. I think I was expecting it to seem more frivolous and cosmetic. I really appreciate the professionalism of the entire staff. I feel more confident in my own skin. For almost my entire life, I hated my nose and especially my profile. I put a lot of energy in making sure that my head wasn't turned to a profile when pictures were taken of me and even when in social groups of people. I still catch myself doing that and I have to remember that I no longer need to be uncomfortable about my appearance. If I knew how easy the surgery and recovery would be compared to what I gained from it, I would have done it decades ago.
Dr. Russell had personally called me after the surgery to see how I was doing and asked if I had any questions. Peggy and other nurses were very kind and provided drinks and gift bag. Overall it was very welcoming and if I want anything else done in the future I will most certainly return!
My clothes fit so much better. 2nd time with SIPS. I trust Dr. Russell and his skills. The office and staff are great. Im had zero issues with anything.
My overall visit form the first day till the last was very good. They made me feel very comfortable and well informed. They answered all my questions and concerns. Even during my recovery if I had questions the doctor called me on two occasions. I was very pleased and satisfied. My clothes fit so much better and make my appearance look better. I fell more confident within myself.
Knowledgeable, personable, upbeat Doctor who answered all my questions, prepared me for the procedure and aftercare. He also did a beautiful job, with minimal scarring. My clothes fit better. I can wear things I never wore before. My breasts and I enter the room at the same time, instead of them first. I don't get ogled so much because of my extra large chest.
I had arm lift surgery following a massive weight loss. I felt a real rapport with Dr. Russell. I felt that he really understood me and what I was wanting. He did not have an over the top" attitude. I had consults with two other surgeons who came across as very arrogant. I felt very confident in his abilities. I felt as though he listened well and was interested in my well-being and happiness.My arm lift results are way better than I had hoped they would be. Everyone had told me that I would have horrible, gross scars and I would never want anyone to see my arms. How WRONG they were!!! I do believe that I can actually go sleeveless this summer!"
Surgeon was very experienced and meticulous. I was very well informed what to expect for the procedure and recovery. I was not given unrealistic expectations of the outcome and was in fact discouraged from performing additional procedures that the surgeon felt were not necessary at the time. I had minimal bruising and swelling and had a very natural looking result.
This procedure corrected a previous surgery done elswhere and ended a nine month period of complications. Dr. was very clear and explained his plans in a manner I could understand. Follow up visit's were done often and all post op issues (seroma's) were dealt with quickly.Front desk staff and post op nurses were great!Dr. Russel's bedside manner was very conforting.
I now have a flat stomach !!!!!! The staff was friendly, informative, and made you feel that everything was going to be alright. They also made a special effort to inform and reassure your family who brings you to the surgery on what to expect and how to care for you. The whole process is well done and there is always someone available to answer your questions.
I was impressed by the length of time Dr. Russell spent with me during my initial consult. He was very thorough and really listened to my needs and expectations. I had consulations with surgeons at other practices and they were short and felt impersonal. Cost-wise Dr. Russell was right in the middle but the deciding factor was the consultation time with him and his staff.
My husband and I were at ease with all of the staff we encountered.
I can wear clothes more comfortably and don't have embarrassing flab hanging under my upper arm. I am happy to wear sleeveless blouses and show my arms now where before I always wore a little sweater to cover my arms, even in the heat of summer. . Doctor and nurses are wonderful toward me. I feel very comfortable with Dr and staff. Anesthesiologist was very professional and informative. No problems whatsoever and results were as expected. Have already referred a friend and she's already recovering from her procedure.
Just made me more confident! . It was amazing everything went perfect and the staff and Dr Russel are the sweetest people they truly care about your experience and want everything to be perfect!