Prompt, friendly, approachable staff throughout the office. Excellent patient/family communication from the medical staff by explaining the process and addressing concerns, instilling my confidence in Dr. Kimmel. Plus all my required work related paperwork was done in a timely manner.
Person on person experience and just speaking with the surgeon in depth about what the procedure is and how it's going to happen and such a nice atmosphere
Everyone is extremely helpful, pleasant, and knowledgeable.
Now I feel good and don't hurt. Scott Bissell and his staff are very well organized and cheerful. They make you feel relaxed.
Dr. Wasserlauf and his team are great ! This is my second surgery with him and I would recommend him every time. Dr. Wasserlauf works very closely with my PT person which is very helpful.
I have been going there for 2 years and always been treated very good, and never had to sit and wait for long. I can highly recommend doctor Wasserlauf, and his staff.
PA Overton was excellent - professionally and personally. She was thorough and gave me all the time I needed for discussion.
I did not feel rushed, I felt like Dr. Bissell cared about me, my surgery and making sure I understood what to expect. He answered all my questions and really took his time to make sure I was comfortable with the upcoming surgery.
The staff there are so kind, helpful and informative. They care about you and your concerns. [Single best thing is...] How much they made me feel comfortable before and after the surgery.
Taken at appt time and all questions and concerns answered with care and concern.
Visit was pleasant with all the staff and waiting time was very shot.
The pain and the immobility of the arm was gone, it was replaced with a different pain that is slowly subsiding and going away. Six weeks later I'm in rehab and working on mobility and stretching.
Alaina is always willing to answer any questions or listen to my concerns
Dr. Bissell is a very professional and kind doctor. Explains everything and makes sure you understand. You don't feel rushed.
Both Annette and Alaina are professional and supportive. They are willing to listen and answer all of my questions.
I was seen very close to my appointment time. Taylor, the PA-C, went over details of my impending surgery. I was fitted for my brace. Then Taylor said Felicia would come in for my paperwork. But then she came back to say Dr. Bissell wanted to come in and speak with me. He came in and I bet we spent another 10 minutes going over in more detail what he was going to do, all the possible surgery scenarios once he got into my shoulder and what the recovery time would be for each of them. I really appreciated the time he took. I have an even better idea of what to expect.
Dr. Bissell spent a good deal of time preparing us for my upcoming surgery, answering all our questions.