Orthopedic:
Very satisfied. So professional and nice.
Taylor took the time to explain what my surgery included, what was done and how it was done.
All questions I posed were answered.
The visit was what I expected. Dr. Wasserlauf answered all of my questions satisfactorily.
Everyone is always friendly and very helpful. I feel I am treated like a person not a number. [Single best thing is...] That the pain is resolved
Dr. Bissell took time, answered questions, and gave clear explanations.
People there are very friendly and helpful. Jay Kimmels and PA Alena were very professional answers all questions and are careing. [Single best thing is...] Less pain so far. Still healing
I had my 6 month post op appointment last week. Dr Wasserlauf was not happy with my ROM And strength. He ordered a MRI for me and that is why I was there today to discuss what they saw. We really didn't determine if I need surgery again or just keep doing Pt.
I was able to get answers to questions I had about my surgery as there was additional damage to my shoulder discovered during the actual surgery.
Dr. took time to answer my questions, took x-rays to determine extent of problem and explained why he thought it necessary to do replacement surgery rather than repair. I was satisfied with his answers. He also gave me a shot for the pain and seems to understand that it has been considerable and I need to do procedure ASAP.
Great PA
Dr Wasserlauf assured me things are getting better. [Single best thing is...] The whole experience.
Prompt, friendly, approachable staff throughout the office. Excellent patient/family communication from the medical staff by explaining the process and addressing concerns, instilling my confidence in Dr. Kimmel. Plus all my required work related paperwork was done in a timely manner.
Person on person experience and just speaking with the surgeon in depth about what the procedure is and how it's going to happen and such a nice atmosphere
Everyone is extremely helpful, pleasant, and knowledgeable.
Now I feel good and don't hurt. Scott Bissell and his staff are very well organized and cheerful. They make you feel relaxed.
Calming effect.
Dr. Wasserlauf and his team are great ! This is my second surgery with him and I would recommend him every time. Dr. Wasserlauf works very closely with my PT person which is very helpful.
I have been going there for 2 years and always been treated very good, and never had to sit and wait for long. I can highly recommend doctor Wasserlauf, and his staff.
PA Overton was excellent - professionally and personally. She was thorough and gave me all the time I needed for discussion.
