The office personnel are ALWAYS polite, cheerful, and seem to be invested in my successful surgery. Doctor is attentive and listens to answers. He provides information in an understandable manner.
Dr. Wasserlauf took the time to really listen and address some lingering concerns.
Always feel rushed during the appointment, and they always look at their watches. I know everything is different due to Covid, but she didn't even check my 4 incisions. Staff is nice though.
Don't like that they charge your appointment by the minute. I always feel rushed during the appointment, and they look at their watches. Because of that, I usually forget to ask questions, or don't always feel some of my questions aren't answered.
I have been seeing Doctor Jay Kimmel since 2007. I had an excellent experience with Doctor Kimmel and his team. I am so happy with all the care and treatment that I received from Doctor Kimmel and his team. His team is amazing from front desk people to nurses and his PA Alena. Thank you so much for the great care. The preop was excellent and well explained. The surgery went so well, I had no complications after the surgery. I was treated very well with nurses and doctors. I love the new surgery center.
Dr. Bissell is a kind and compassionate doctor. His assistant and PA are also great. I feel like they really listen to my concerns and address them.
Very much appreciated the safety measures due to COVID19. Front office staff and clinical coordinator were wonderful. Dr. Bissell listened to a few concerns of mine and put my mind ease. All my questions were answered, reviewed my current regimen. Happy with my progress and with Dr. Bissell. I am feeling better!
[Highly satisfied with] Care of medical staff and doctor. [Single best thing is...] Finally getting shoulder pain taken care of after almost a year of treatment, PT and injections.
They brought me right in. Everyone I saw was very kind and patient with me as I discussed some concerns that I had which helped put me at ease. I did not get sick from the anesthesia which was my biggest fear.