Scott Bissell, MD

All my questions were answered, and the surgeon did not rush me and took his time answering questions.

02/16/2021

Dr. Bissell was very detailed with my diagnosis and he gave me choices to make concerning my health.

02/12/2021

Dr. Bissell is professional, pleasant, informative.

02/12/2021

Dr. Bissell listened to me describing the issue and history. He did a thorough examination including an x-ray of the problem area, provided initial treatment and prescriptions as well as a follow-up appointment.

02/10/2021

The office was very organized and the doctor was on time, my questions were answered and the office and the doctor were very nice and respectful.

01/26/2021

I was satisfied with the time and patience Dr. Bissell gave me during the appointment.

01/25/2021

Dr. Bissell listened, answered my questions and made me very comfortable. He sent me to another specialist for advice on my spine. Typical of the service I have always received.

01/25/2021

Hip Replacement

Office was beautiful and staff very kind and professional.

01/25/2021

Dr. Bissell always treats me kindly and with competence and readily answers all my questions and concerns.

01/25/2021

All appointments and information was given in total detail made it easy to have procedure.

01/25/2021

The office personnel are ALWAYS polite, cheerful, and seem to be invested in my successful surgery. Doctor is attentive and listens to answers. He provides information in an understandable manner.

01/23/2021

I saw the doctor on time. He took the time to answer all my questions.

01/18/2021

I love Dr. Bissell. Period. He has a very honest "bedside manner", a sense of humor, and tells it like it is. I will highly recommend him to friends and family.

01/15/2021

Thorough discussion of x-ray results and options for care.

01/13/2021

The office was able to schedule me as a new patient to see Dr. Bissell within a week of my initial phone call. My wait was very short before being sent for x-rays a few suites down. Upon returning to the main office I was seen almost immediately by Dr. Bissell. He reviewed my x-rays then my areas of pain, upon which he explained why I was experiencing pain and various paths to alleviate my pain. He was professional, personal, and very easy to talk to and understand his diagnosis.

01/12/2021

Took the time to answer all my questions.

01/04/2021

As usual Dr. Bissell, gives me clear answers and suggestion on how to better my injury.

01/01/2021

He is an excellent physician.

12/31/2020

Dr. Bissell is very competent. He explains things well and has patience with his patients.

12/31/2020

Vey professional competent care.

12/31/2020

Scott explained the results of my MRI clearly and understandably. We went over my options going forward for further treatment and monitoring of my situation.

12/31/2020

Everybody there is very nice. Didn't have to wait long to see doctor. Was told everything is looking great.

11/26/2020

Everything seems rhetorical

11/17/2020

Very professional and answered all of my questions.

11/13/2020

The appointment was on time. Everyone was friendly and professional.

11/11/2020

[Highly satisfied] Because the staff are very nice.

11/11/2020

4th time not verifying comp auth prior to visit causing large delays. Doctor forgot my previous diagnosis on visit and questioning my symptoms because he did not remember or read through notes.

11/10/2020

Dr. Bissell showed me the x-ray and explained everything very thoroughly.

11/08/2020

Showed and explained x-rays.

11/06/2020

Very thorough explanation of MRI and chooses for how to relieve the pain. Very nice staff.

11/03/2020

Great doctor. Explained everything.

11/03/2020

Dr. Bissell explains all options in a clear way. Takes time, never feel rushed.

11/02/2020

Dr. Bissell is and always has been a true professional, his care has always been exemplary.

10/28/2020

Concise, clearly communicated, honest evaluation.

10/27/2020

[Highly satisfied with] Overall experience.

10/27/2020

Sensitive to COVID safety procedures; polite staff; short wait; excellent meeting with Dr. Bissell-very caring and instructive Doctor.

10/21/2020

Easily get appointments,convenient location,excellent and careful doctor,competent staff and nice reception area. Highly recommended healthcare facility.

10/21/2020

Dr. Bissell is great. He always explains things clearly and seems genuinely interested in his patients well being.

10/21/2020

results have been great!

10/11/2020

I had a great outcome from my surgery. Little pain and now I have good range of motion back.

10/10/2020

Amazing team of nurses and healthcare professionals that made surgery better every step of the way.

10/07/2020

Great doctor.

10/05/2020

I have seen Dr. Bissell on a number of occasions and have been very pleased each visit.

10/02/2020

Dr' Bissell is always pleasant and clearly care about his patients. He explains things in detail and in terms one can understand. Professional AND personable!

10/02/2020

Dr. Bissell was professional, listened to what I had to say, and offered options to my problem. I came in for a second opinion and decided that I would switch to have him as my physician.

09/29/2020

I was fully informed about my problem, and what my options are, I feel comfortable nothing was forced on me.

09/28/2020

Dr. Bissell always listens and explains all procedures and x-ray results.

09/28/2020

Have been extremely pleased with the level of care provided by Dr. Bissell and his PA. Each and every time they have taken the time to answer any questions I may have.

09/28/2020

Dr. Bissell explains things in in easy terms.

09/28/2020

Very minimal pain after surgery.

09/28/2020

Fractures

09/28/2020

Excellent attention to my concerns to work out best next steps.

09/25/2020

Dr. Bissell is always a productive appointment. I've said this and will say again, he truly has my well being as a focus. His care has helped me immensely, I'm continuing to get my hand back in action.

09/22/2020

Dr. Bissell explained the x-ray in detail and also provided great guidance on how to manage my ankle injury for now.

09/22/2020

Dr. Bissell was very familiar with my history. Treatment options were discussed and a decision made. I was able to have a \"virtual appointment\" within 2 days of my request and I did not have to drive to Bloomfield.

09/14/2020

Dr. Bissell was very thorough in his evaluation and explained all my present options.

09/13/2020

Staff friendly. Didn't wait too long.

09/13/2020

Dr. Bissell takes the time you need and always answers questions.

09/13/2020

[Highly satisfied] Only because of the Dr. Scott Bissell!!! He understands our situation and explains the procedures and next steps very clearly. Recovery is going great.

09/13/2020

No wait, friendly staff and Dr. Bissell is always willing to take time to be thorough and answer questions!

09/13/2020

Dr. Bissell and Crystal are always very attentive to my needs. They genuinely care about my health! Dr. Bissell is always very thorough during my appointments, and has been very helpful in getting me back to health. Crystal has been amazing, she is extremely helpful, her level of communication with me is superior to that of some other medical providers I see.

09/09/2020

Staff were nice, pleasant and they were punctual, Doctor was very informative and very nice explained everything that was going to happen. The doctor showed me exactly what my issue was, we talked about options available to me, and we together settled on a remedy.

09/06/2020

[Highly satisfied] Because I was provided with details and understanding information about my injury.

09/02/2020

Dr. Bissell discusses things with me and I felt good with ideas and decisions.

09/01/2020

Meeting with Dr. Bissell--informative and caring, thoroughly answers your questions - excellent. [Single best thing is...] Good discussion about upcoming surgery and question responses.

08/31/2020

I'm always happy with my visit to the Bloomfield office.

08/30/2020

The check in process was fast and safe.

08/27/2020

Pleasant staff. Reasonable wait time. MRI results available for me to see and clearly explained. Dr. Bissel is very personable.

08/26/2020

Everyone seems to care about the patient and doing their jobs well with the patient in mind.

08/26/2020

He listens, answers questions, and provides options/alternative treatments. [Single best thing is...] It worked.

08/26/2020

Dr. Bissell is very casual when dealing with me and my aftercare. Puts me at ease I would recommend him to anyone.

08/26/2020

Dr. Bissell took the time to go over all of my concerns and I didn't feel at all like he trying to speed through my visit. I felt like he really listened to me.

08/25/2020

Very professional and compassionate, would highly recommend.

08/25/2020

I have white coat syndrome and all of the staff treated me professionally and made me feel at ease.

08/21/2020

I met with Dr. Bissell. He said we were ready to proceed with the surgery. Paperwork was ready. It was explained to me and I was given time to read it before signing. The doctor answered questions and showed the model for the knee replacement. [Single best thing is...] Courtesy and thoroughness of all the staff.

08/19/2020

Dr. Bissell is an excellent Dr.

08/19/2020

Very Little wait. Professional care throughout.

08/10/2020

Dr. Bissell is just the best!

08/10/2020

Dr. Bissell was to the point. I'd been having pain that I thought involved my right hip. It turns out I have a slipped disc in my back hat I can fix with exercise. I am very relieved.

08/05/2020

Professional atmosphere and staff. Pleasant interaction with doctor. He took time to explain everything and answer any questions.

08/05/2020

The virtual visit went well. Dr. Bissell was able to share XRAY information, I could understand him clearly, he took the time to answer all my questions. Still waiting for insurance authorization to proceed with treatment plan which is frustrating.

07/29/2020

Good treat.

07/26/2020

Dr. Bissell went over my MRI in great detail. We had discussed my injury prior and with all the information received I was able to make a confident decision on what the next step was. Dr. Bissell was very kind and understanding. He also treated me like a person, not just another surgery.

07/26/2020

Dr. Bissell was very thorough, provided all the information I needed. Outlined all the options for treatment etc. going forward. He and all of all the staff were very courteous, answered all questions etc. [Single best thing is...] Finding out the exact cause of the pain, discomfort I was experiencing as well the active steps I can take to help manage the situation.

07/22/2020

[Highly satisfied?] Yes. Dr. Bissell was thoughtful and caring in answering all my questions.

07/22/2020

Dr. Bissell is so kind, makes you have faith things will get better.

07/22/2020

Discussion about progress since surgery. My goals have been met. Will contact Dr. Bissell if needed.

07/22/2020

Clean office. On time and friendly nurses.

07/15/2020

Front office staff was helpful and professional, as always. I appreciated the steps that were taken to promote social distancing. Dr. Bissell checked my progress, listened to my comments and concerns, and revised a treatment plan. My whole experience was perfect.

07/15/2020

Dr. Bissell always provides the appropriate care needed. He spends time and doesn't just move you along.

07/15/2020

Dr. Bissell explained the MRI & then gave me the best options.

07/15/2020

I learned more in a 15 minute conversation with Dr. Bissell than I learned in 4 in person visits with an orthopedic physician at another practice. That physician may have been very knowledgeable (he certainly looked good on paper), but he NEVER answered my questions, and I am not uneducated (post graduate degree). Dr. Bissell read my medical records in advance, including x-rays and MRI results, he listened and he provided a LOT of helpful information, including potential treatments. Those were never discussed by my prior physician. All I ever heard from him was, I'd like to see you again in 4 weeks.

07/14/2020

Great talk with the doctor, never felt rushed and got great service and advice.

07/09/2020

Dr. Bissell is a kind and compassionate doctor. His assistant and PA are also great. I feel like they really listen to my concerns and address them.

07/09/2020

Great assistance.

07/06/2020

Have no complaints.

07/06/2020

Dr. Bissell is very smart and brings me to that next level of understanding of what is going on with me, and effectively treats me.

07/02/2020

Honest professional opinion.

07/01/2020

Offered some alternative treatment to hopefully hasten condition.

06/30/2020

Both PA Alaina & Dr. Bissell spent time getting to know my history and were very helpful with treatment suggestions. Very organized and set up follow-on treatments without having to wait for a long time for them, thank you!

06/29/2020

Quick, went well.

06/27/2020

The office is taking proper precautions for the Coronavirus. Both Dr. Bissell & Crystal were informative about the procedure, professional, & friendly. I felt like I was in good hands. It didn't hurt!

06/27/2020

Got me the MRI.

06/27/2020

The staff is always so attentive and courteous. Especially Jeanie. Dr. Bissell was great as always and the injection was virtually pain free. [Single best thing is...] The friendly and courteous staff,.

06/24/2020

Dr. Bissell listened to my concerns and gave me different options. We discussed each option & then chose one together.

06/24/2020

I felt I received an honest assessment of my injury and what my next steps are. No surgery needed at this time but I have my file at the office. If the injury becomes worst, he left an open door to reach out to him.

06/23/2020

Great service

06/23/2020

Dr. Bissell answered all my questions. He is excellent at explaining process and goes above and beyond to make sure communication is clear. I didn't feel rushed at all. He's an excellent doctor.

06/17/2020

Nice office visit.

06/17/2020

Dr. Bissell listens to your concerns, explains options well.

06/16/2020

Through explanation of what was going on.

06/16/2020

Walk-In / Urgent Care

Urgent Care was technically closed due to Covid. I was in a lot of uncomfortable pain and drove to urgent care. When they saw I was already a patient, they worked me into Dr. Bissell's schedule quite quickly. I was so thankful! He gave me a cortisone shot and I am pain free. Thank you to the Doc and all the staff at Advanced!! [Single best thing is...] Pain free.

06/16/2020

Staff was very professional. Dr. Bissell explained all of my options prior to deciding on surgery.

06/16/2020

Dr. Scott Bissle was terrific, could not have asked for a better surgeon, Taylor Kelley also very nice. Never felt like a number, treated me like a real human, never felt rushed. This truly was a great experience. Everyone and everything, very professional, Crystal was great, all questions answered, called her a few times. Paper work for disability pay sent immediately. Everyone that works here should be proud of the great work they do. Many thanks!!

06/13/2020

Doctor always listens to any comments or complaints and offers his advice.

06/13/2020

The staff as a whole really cares about their patients! In these times they make sure everything is sanitized which is very important. Big thanks to Dr. Bissell and Crystal for trying to get me healthy!!!!

06/10/2020

Everyone was very nice.

06/09/2020

Dr. Bissell was patient and answered all my questions. His Assistant Crystal was professional and made me feel at ease.

06/09/2020

Quick and easy to log on. No complaints.

06/09/2020

Visit went without issue. Everyone very professional and competent. Special procedures all followed and smooth. Dr Bissell is takes the time to explain everything. Entire staff works together as a team. I left feeling good about going to this practice.

06/09/2020

The staff was very friendly the nurse was very sweet and the doctor was so understanding, kind and extremely awesome. It was great I'm very happy with the treatment and the results are great.

06/08/2020

The procedure (injection) went well, and the doctor and staff did a great job at preparing me for what to expect. [Single best thing is...] The potential to have a reduction of pain in my right hip. It has been a few weeks since the procedure, and I am noticing a slight reduction in pain levels.

06/06/2020

Everybody was very pleasant and informative. Dr Bissell has been one of the nicest, thorough and professional doctors I have ever been to. Would highly recommend. [Single best thing is...] Hard to say. Everybody I dealt with, even if I pestered them with questions, was always helpful and responsive

06/02/2020

The medical staff were very respectful and helpful.

06/02/2020

Dr. Bissell seemed incredibly knowledgeable and straightforward.

06/02/2020

Dr. B listened carefully to me and we both agreed surgery was the next step. He was kind and caring, and I trust him to repair my shoulder.

06/02/2020

Dr Bissell and staff were personable, friendly and professional as well as on time. [Single best thing is...] Hearing Dr Bissell and Dr Krueger had conversed about my issues and what approaches to treatment to take.

06/02/2020

Very much appreciated the safety measures due to COVID19. Front office staff and clinical coordinator were wonderful. Dr. Bissell listened to a few concerns of mine and put my mind ease. All my questions were answered, reviewed my current regimen. Happy with my progress and with Dr. Bissell. I am feeling better!

06/02/2020

I felt he took the time to talk with me about my issues and take some action to alleviate the condition.

06/02/2020

[Highly satisfied with] Care of medical staff and doctor. [Single best thing is...] Finally getting shoulder pain taken care of after almost a year of treatment, PT and injections.

06/02/2020

You get in to see the doctor at your appointment time. The doctor is understanding of your needs.

06/02/2020

On time. Pleasant staff. Attentive to my problem. Treatment worked.

06/02/2020

Yes [satisfied], but wish they had the brace in stock. [Single best thing is...] Crystal and Dr. Bissell.

05/21/2020

Because the Dr and his staff were very helpful and nice.

05/19/2020

Procedure (Knee injection) was quick and easy. No issues. I got some immediate pain relief.

05/18/2020

Dr Bissell is kind and a good listener.

05/18/2020

It was actually a zoom call. And the office made sure we had the necessary apps downloaded. They also made sure we stayed in contact, and they were right on time with the call.

05/18/2020

Dr. Bissell took the time to not only perform the treatment carefully but also answered my multiple questions thoroughly. The Treatment Works!

05/15/2020

[Highly satisfied because of] courtesy and thoroughness of all staff.

05/15/2020

Dr. Bissell is always on time, courteous, and very professional.

05/15/2020

Provider was very informative and took time to answer all my questions.

05/12/2020

Really good support. Great mobility.

05/11/2020

Dr. Bissell is Kind and patient and always explains all of the options available.

05/11/2020

Had doctor Bissell himself, what a relief. He drained my knee with a minimal amount of pain. Felt so much better immediately.

05/11/2020

Good technique on Dr. Bissel's part makes the procedure less painful.

04/29/2020

Best one can expect with Covid climate.

04/27/2020

[Highly satisfied] Because Dr. Scott B and his staff are wonderful.

04/24/2020

My 1st virtual visit with Dr. Bissell went very well. He addressed my concerns as a post-total knee replacement patient and answered all my questions.

04/24/2020

Prior to the actual 'visit', the staff was very clear with direction on what to do before the actual visit and on how to access the call. The call itself was clear without any hesitations or lag in voice or movement.

04/21/2020

Staff was very professional. I felt safe being treated during this pandemic.

04/20/2020

This was my first experience with a telemedicine appointment. Dr. Bissell was very attentive, caring and encouraging.

04/20/2020

Dr. Bissell was on time, explained things well, including the next step in my post-op care, and answered all of my questions. [Single best thing is...] Dr. Bissell's bedside manner and calmness in explaining the surgery and post-op care.

04/14/2020

Dr. Bissell always takes the time to answer my questions. Dr. Bissell did a great job on my shoulder. Though I'm not lifting yet the shoulder feels good, stiff and sore as one would expect but getting better daily.

04/14/2020

Dr. Bissell is very knowledgeable, personable and thorough!

04/14/2020

[Highly satisfied] because Dr. Bissell really cares. He is a very caring doctor, not a lot left like him. [Single best thing is...] Did it on the phone instead of canceling.

04/11/2020

Detailed information provided. [Single best thing is...] Overall caring and concern.

04/08/2020

Great, doctor was seen fast.

04/07/2020

Dr. Bissell is extremely pleasant, very informative, and an excellent surgeon.

04/01/2020

Excellent treatment from the doctors and staff. Good explanation of my treatment.

04/01/2020

Were able to squeeze me in last minute which we really appreciated.

03/26/2020

Detailed of what needs to be done and what was the problem.

03/25/2020

satisfied with the results and doctors recommendations.

03/25/2020

Explained every step and put me at ease. Made a stressful procedure effortless!! Dr. Bissell was great!!

03/25/2020

Very satisfied. So professional and nice.

03/25/2020

Dr. Bissell has committed to trying to get me better. He is extremely thorough, and my visits I always feel like he listens and cares.

03/22/2020

I was assured that I would not need surgery and that therapy would be a better option for me as of now, and by doing my therapy it would strengthen my shoulders and arm. Did start off really well, but due to the nasty virus that's causing havoc my therapy has been put on hold for now, so I can't complete this part of the survey.

03/22/2020

PA for Dr. Scott Bissell explained clearly to us what procedure our son would need. She further explained how long his post op would be, and what would be entailed. Dr. Bissell was extremely knowledgeable and compassionate. I felt extremely confident having him perform my sons procedure. Thank you.

03/22/2020

Walk-In / Urgent Care

great visit, explained everything, great staff

03/18/2020

General comments about entire visits with staff. Office and personnel have been great. This ranges from the receptionists, nursing staff, PAs and aides. Dr. Bissell was very forthcoming with his advice and recommendations as well as PA Katz and Kelly. I followed the staff's recommendation and the program that was prescribed and I am satisfied with the results.

03/16/2020

I had been in pain for over 6 weeks and Dr. Bissell was able to identify the problem, offer potential treatments, and provide the initial treatment to help relieve the swelling and pain. His staff were friendly and very efficient. [Single best thing is...] The swelling started to rescind.

03/16/2020

Dr. Bissell always handles my injuries or issues with patience and focus. I appreciate the communication regarding my health. Allowing me to participate in the process makes me feel like he is listening and understanding exactly what is happening. I trust Dr. Bissell completely with my recovery. [Single best thing is...] Dr. Bissell's willingness to try to figure out exactly what is happening. I feel like he can think outside the box. His experience treating athletes makes me feel like he is working on getting me back to activities, not just the quickest solution.

03/13/2020

Dr. Bissell gave clear explanations, answers all questions, takes time with patient, and has a caring attitude.

03/13/2020

Dr. Bissell was reassuring and did a great job explaining my situation in a digestible manner. I left our appointment more informed and educated on what I was experiencing and have since taken the appropriate steps towards recovery. Everybody involved in my experience at Advanced Orthopedics has been knowledgeable, professional, and kind. Thank you for the outstanding treatment!

03/11/2020

Very nice and professional treatment. Well equipped and precise procedure for cortisone injection.

03/09/2020

I am highly satisfied with my experience because my appointment was all about my pain level and why this occurred and what can be done to eliminated my pain level. The single best thing about my treatment result, the shot that would be administered to the hip area it can relieve the source of pain asap.

03/09/2020

Dr. Bissell took time, answered questions, and gave clear explanations.

03/09/2020

Dr. Bissell answered all of my questions, gave me his honest opinion about the questions I had and helped me make a decision about shoulder surgery. [Single best thing is...] Finding out that I can have surgery to finally fix my shoulder.

03/06/2020

Appreciated the very thoughtful and comprehensive second opinion on my shoulder. Gained insight into treatment options and came away with a solid plan going forward.

03/06/2020

Dr. Bissell was honest and caring. Mostly, I was happy to finally get real answers about the pain in my shoulder that I've been dealing with for years. Dr. Bissell suggested a cortisone shot (OUCH) postponing possible surgery.

03/06/2020

Office lost x-rays that I had brought in. This does not increase confidence in the practice. I like Dr. Bissell. Who lost the x-rays?

03/03/2020

[Single best thing is...] Dr. Bissell. Smooth, efficient from making appointment through visit. Nice facility.

03/02/2020

[Single best thing is...] Working on getting better. Dr Bissel is a real good Dr. Spends time to explain things

03/02/2020

Was taken in on time. Not a long wait for doctor to come in exam room.

03/01/2020

Discussed and agreed surgery would be recommended upon review of MRI results.

03/01/2020

Thoroughly covered my mri results, easy to understand. Described various treatment options. Wasn't rushed, pleasant experience

02/28/2020

Dr. Bissell was great, he ordered an MRI for my shoulder . At my follow up appointment he explained what the Image showed in great detail. He was very patient and willing to answer all of my questions. When my appointment was over I felt very confident about the decision I made concerning my shoulder. Dr. Bissell was very friendly and professional. I have recommended him to two people.

02/27/2020

Very patient and kind. Great healing process.

02/25/2020

My progress after rotator cuff surgery has not been the best. After no improvement from a cortisone shot, I had an MRI. Dr. Bissell reviewed the results and there does not seem to be a problem with the surgery. However, there is a problem as I cannot move my arm with the ability I had pre-surgery. And, it is not getting better. To continue with PT, Chiropractic treatments, and massage, as I have been doing for the past 3 months, does not seem to be the answer. So I am not only discouraged, but afraid. One chiropractor said I had a frozen shoulder ( interior cap?) that may be painful to correct, if it can be corrected as all. Another PT said possibly a bone spur. Relief from massage is helpful, but temporary. Perhaps a surgeon only takes care of the surgery, but then, who is responsible for my healing? PT. Chiropractors, Massage therapists and the surgeon should be on the same page, and that is clearly not the case.

01/20/2020

Everyone is so professional.

01/12/2020

Didn't wait very long, office staff friendly.

01/10/2020

Because the injection didn't help.

01/02/2020

The openness. Easy to understand. [Single best thing is...] A couple of days of no pain from the injection.

12/26/2019

Everyone in the office was very welcoming

12/23/2019

Prompt, respectful, not condescending, answered all questions. [Single best thing is...] The injection is helping. Pain decreased, activity level increased.

12/23/2019

Answered all questions and didn't feel rushed at all.

12/19/2019

Great work with explaining healing process. [Single best thing is...] Short wait time.

12/19/2019

The way your people handled every thing, they were efficient and friendly. They knew why I was there and asked appropriate questions. [Single best thing is...] I got to use my left arm again without pain.

12/18/2019

Dr. Bissell Is very kind, thorough & professional. Always respectful & takes time to answer all of my questions.

12/12/2019

The Dr. Bissell had a great treat and care about my case.

12/10/2019

Professional. On time.

12/07/2019

Dr. Bissell was the utmost professional. Excellent surgeon as well as in his bedside manner. I will highly recommend him to anyone. Final result was perfect.

12/03/2019

After being referred to Dr. Bissel based on a exam from Dr. Kruger and my PCP their conclusion was hip replacement is needed. During the meeting with Dr. Bissel he offered the fact he does not do hip replacement. He and his assistant said they would schedule an appointment with a Dr. that DOES do hip replacement. That was a week ago and I have still not heard back from NE Orthopedics. I consider this to be very unprofessional and not the way to treat a patient or customer needing surgery. Time is of the essence due to several factors, this mistake has delayed any process for a month and a half.

12/03/2019

Compassionate care & high quality. [Single best thing is...] the conversation with Dr. Bissell. He patiently answered all my questions and walked me through the procedure.

11/27/2019

Dr. Bissell is a wonderful caring Doctor. I feel blessed to be under care. He is a pleasure to see. His office is an extremely efficient friendly well run office. Dr. Bissell takes the conservative approach to healing and is very approachable.

11/26/2019

All of my questions and concerns were addressed during my visit. No pain.

11/25/2019

Reception person were very courteous. Dr. Bissell was prompt and listened carefully, provided feedback and suggestions in regard to my knee issue, a tentative plan to follow.

11/25/2019

Very great service. The wait time was quick.

11/18/2019

Person on person experience and just speaking with the surgeon in depth about what the procedure is and how it's going to happen and such a nice atmosphere

11/17/2019

Great help

11/17/2019

Caring physician- clear explanations. Clearly understand the procedure, what I need to do and what's ahead.

11/15/2019

Timely, personable, individualized. No more pain.

11/14/2019

Dr. Bissell and his staff are friendly, professional and very thorough, explained everything and answered any questions.

11/14/2019

I didn't have to wait long and Dr. Bissell had a great bedside manor and explained things well.

11/14/2019

Good experience, good environment.

11/12/2019

Excellent care friendly Doctor

11/08/2019

Now I feel good and don't hurt. Scott Bissell and his staff are very well organized and cheerful. They make you feel relaxed.

11/05/2019

Professional, knowledgeable, and thorough.

11/04/2019

Everyone is so friendly and knowledgeable, it creates a sense of confidence as a patient. It has been a success!

11/04/2019

Calming effect.

11/04/2019

[Highly satisfied] because Dr. Bissell is the awesome.

11/04/2019

I did not receive clear answers concerning my treatment plan. It seemed that the doctor did not know what was wrong. I did not know why it was necessary for me to receive physical therapy.

11/01/2019

Dr. Bissell was attentive and thorough in assessing the problem

10/29/2019

[Highly satisfied] because I can take the time to say how I'm feeling and what I'm feeling. Dr. suggests options and we agree on the best one for me.

10/28/2019

Highly satisfied with the courtesy of the front desk employees and doctors. The thing I love most is no long waiting time to be seen.

10/28/2019

Saw Dr. and had the injection that I made the appt for. Relieved the pain.

10/20/2019

The staff worked smoothly as a professional team. Dr. Bissell was attentive and I felt comfortable with his manner and his treatment plan.

10/19/2019

Friendly staff and we didn't have to wait too long to get into the appointment.

10/18/2019

My knee was diagnosed as patellofemoral arthritis when I first visited Dr. Bissell. I didn't leave with a full understanding as to what that was other than a dislocation of the patella due to a slight instep and flat feet which caused cartilage to rub on the bone and create some arthritis. I wasn't sure if this was something that would fix itself over time with the brace they provided or not. My follow up visit I got more answers and was referred to see a physical therapist. I'm not sure when or who to see for physical therapy. I gave the referral paper to the woman at the desk, but nothing on it indicates a time or date. Dr. Bissell is a very good doctor and I trust his judgement based on his credentials and confidence. My only concern is, it seems like he's a little rushed. I had a lot of questions both times and it seemed like he was working on a very tight schedule with very limited time. My other concern was, my knee was killing me for about two weeks after my first appointment and it's nearly impossible to get a hold of anyone. I understand the office has a two day schedule, but with my work schedule an alternate number would've been great.

10/18/2019

Everyone is so nice and professional.

09/06/2019

I was able to get an appt quickly. The receptionist was very pleasant and efficient. I was informed Dr. Bissell was running behind. I was asked if I would like to see his PA. She was lovely, very professional, personable, and reviewed my x-rays with me. I opted for a cortisone shot in my knee. She did this proficiently with minimum discomfort.

09/03/2019

very pleasant doctor and answered my questions nicely.

09/03/2019

Paperwork was provided upfront which made check in very easy. Wait time was short. Dr. Bissell was easy to talk to, listened to my issues and was great with my family being present. Dr. Bissell was able to make a diagnosis without additional testing. Laid out a plan with follow up.

09/03/2019

The wait was short. Dr. Bissell is wonderful & knowledgeable and the staff was very friendly. Took x-rays immediately. The appointment was fast. No sitting there waiting around. Very pleased. Still getting treatments at the PT

08/30/2019

Dr. Bissell is always nice and answers my questions.

08/30/2019

Dr. Bissell listens and is straightforward, professional, and yet warm & caring. He is also knowledgeable and a good communicator.

08/30/2019

I have not found results yet to my treatment

08/30/2019

He did all he could without reopening my shoulder. But now we have to go that route. Everyone is very nice, friendly and knowledgeable.

08/30/2019

Personnel listened to my concerns and ideas. Dr. Bissell gave me options on how we can proceed and allowed me to make the decisions.

08/30/2019

Prepared me for my surgery

08/14/2019

The staff are friendly and treat you as a person, not a widget.

08/13/2019

Dr. Bissell is extremely knowledgeable and compassionate. He clearly explained where I was in the recovery process and next steps. We reviewed the x-rays together and he explained where he had to drill to get the old screws out and do a bone graft. (A picture is worth a thousand words!) We have a clear plan of action- PT and partial weight bearing until graft heals- and I feel confident about the path to full recovery.

08/13/2019

Dr. Bissell's thorough approach, attention to detail and ability to communicate in laymans terms creates a greater understanding of the issue and allows for a more informed decision making process.

08/11/2019

I was treated courteously and respectfully and my concerns were addressed with compassion.

08/09/2019

Dr. was very thorough, explaining everything and answering all questions without seeming rushed. Staff was friendly, appointment ran on time.

08/09/2019

Good treatment and concern about my recovering.

07/19/2019

The office is very efficient, no waiting. [Single best thing is...] Overall professionalism & knowledge.

07/18/2019

Great staff very clean and professional. Feeling a bit better.

07/17/2019

Everyone was nice, they cared about my problem

07/17/2019

Making great progress and Dr. Bissell is very encouraging. [Single best thing is...] Getting rid of my braces.

06/26/2019

Dr. Bissell took the time to listen to what I had to say and kindly ordered an MRI for me. I followed up with Dr. Bissell and although I need surgery which he cannot do, I appreciated his guidance in figuring out what the problem was.

06/17/2019

I did not feel rushed, I felt like Dr. Bissell cared about me, my surgery and making sure I understood what to expect. He answered all my questions and really took his time to make sure I was comfortable with the upcoming surgery.

06/15/2019

Detailed examination and plan developed for injury

06/12/2019

Took care of pain in my knee.

06/12/2019

[Highly satisfied with...] The detailed explanation and the interaction with the physician.

06/11/2019

Everything went well and looked good.

06/11/2019

Dr. B was running relatively on time and the injection provided instant pain relief. He thoroughly explained my next steps and instills confidence. [Single best thing is...] Pain reduction

06/03/2019

Personable and professional On time

05/24/2019

Everything was explained before it happened. Everybody friendly.

05/23/2019

Dr. Bissell is as gentleman. He consistently takes time to answer my questions. Though I didn't see him on this visit, his assistant was completely informed about my surgery outcome. Sense of hope that years of pain will be coming to an end, fingers crossed

05/22/2019

Appreciated the thoroughness of Dr. Bissell. Medical Assistant, Felicia, was very friendly.

05/22/2019

The staff is so friendly and caring

05/20/2019

Great service

05/16/2019

The staff always has a smile. I feel they care about me.

05/15/2019

He was treated by the doctor Bissell and from the first moment he always gave me confidence that my problem would be solved. Today I am recovering from the surgery and I feel that my recovery will be complete.

05/14/2019

On time appointment. Professional staff. Doctor explained condition and offered treatment options. Doctor communicates very well. Did not feel rushed. Excellent communication with doctor.

05/14/2019

Dr. Bissel is a true and kind professional. Treatment was on time and straight forward.

05/14/2019

Knee Replacement

Kind, personable and knowledgeable staff and surgeon.

05/11/2019

I have complete confidence in Dr. Bissell for his knowledge and expertise. The office staff is always friendly and helpful.

05/11/2019

This was my third different orthopedic diagnosis that brought me back to Dr. Bissell. He is always on time, I've never felt rushed and he takes his time to explain all of the treatment options and the expected outcomes so I can make an informed decision.

05/11/2019

Very professional.

05/10/2019

Dr. Bissell takes time to explain everything and makes sure you have all questions answered. [Single best thing is...] Caring attitude of staff.

05/10/2019

The attention to my needs, the doctor was very thorough and detailed.

05/10/2019

Felt like all my questions were answered, and x-rays were explained in detail. Honest. I could use a second opinion, and that is being made easy to pull off with the doctors help.

05/10/2019

Got honest up to date prognosis.

04/07/2019

Professional, caring, informative. Course of treatment was specific and results were achieved.

03/12/2019

Precise explanation of condition, plan for treatment and great bedside manner. Completed at time of visit.

03/05/2019

Dr. Bissell and is a fantastic doctor! He's friendly and I felt great knowing he would be doing my surgery.

03/01/2019

Very satisfied with the Dr.Bissell and all of the staff PA-C,Medicial Assistant, all thank you.

02/28/2019

The care and concern as well as the recommendations for at home physical therapy is a tribute to the attentiveness of Dr, Bissell. There is relatively minimal evidence that I had surgery. The procedure went smoothly and the recovery is coming along as decribed to me at the on set.

02/28/2019

It was over sooner than expected, not too much pain.

02/28/2019

I was taken in at my scheduled time and did not have to wait.

02/27/2019

Helpful, friendly, attentive

02/27/2019

Everyone very professional and confident.

02/27/2019

Dr Bissell is great. Low key manner and takes the time to fully understand the issue.

02/22/2019

Dr. Bissell is a very professional and kind doctor. Explains everything and makes sure you understand. You don't feel rushed.

02/18/2019

I had the pleasure to meet Dr. Bissell prior to my appointment because my husband was already a patient of his. Dr. Bissell is very thorough and extremely pleasant. He also suggested the most conservative approach to my condition. His office is very efficient and friendly. Dr. Bissell showed me some PT I could do at home myself.

02/13/2019

Dr. Bissel is the best doctor ever. He takes the time listen and explain everything. He always looks calm and ready to do anything he thinks it would make me feel better emotional and physically. I am glad I found him. Thanks to him I am back to work. I feel very lucky for finding him.

02/12/2019

I always feel respected & find the staff very pleasant. Left w/o pain!

02/07/2019

Dr. Bissell took the time to listen to my symptoms, prior efforts to resolve problems and concerns. He did not make me feel rushed. He took the time to discuss possible options for treatment.

02/07/2019

I was seen very close to my appointment time. Taylor, the PA-C, went over details of my impending surgery. I was fitted for my brace. Then Taylor said Felicia would come in for my paperwork. But then she came back to say Dr. Bissell wanted to come in and speak with me. He came in and I bet we spent another 10 minutes going over in more detail what he was going to do, all the possible surgery scenarios once he got into my shoulder and what the recovery time would be for each of them. I really appreciated the time he took. I have an even better idea of what to expect.

02/07/2019

Doctor was very helpful to assure that the knee is getting better and it just take a long time. The whole staff is great

02/06/2019

01/24/2019

Dr. was awesome in taking care

01/03/2019

Very knowledgeable and took the time to discuss my issues and was able to diagnose and treat accordingly. With proper treatment, I can now move my left arm with very little discomfort... very dramatic improvement.

12/26/2018

Dr. Bissell is an excellent physician with a kind and caring bedside manner. [Single best thing is...] It was a follow up visit and I'm getting better with following Dr Bissell's plan.

12/12/2018

The fact that Dr. Scott Bissell is open to working with other doctors and Physical therapy to figure out the issue. He is sensitive to the issue.

12/12/2018

Dr. Bissell has been taking care of my OA knees for >10 years now. I have been very pleased with the care I have received. Dr. Bissell gives me a generous time to ask questions and explains his philosophies of care needs with great clarity, always considering my views and ideas. I am thankful to him that my knees continue functioning fairly well. I have been able to postpone my total knee surgery this far and hopefully for many years to come.

12/08/2018

The explanation of what was done for my surgery with discussion of accompanying photos and Dr. Bissell's demeanor. [Single best thing is...] The minimal scaring and the fact that the surgery looks like it will be successful.

12/07/2018

Dr. Bissell is tremendous. Explains everything very well.

12/06/2018

Staff were cordial and friendly. The procedure was painless.

12/06/2018

I met the surgeon for the first time. He was calm, explained the problem, explained the upcoming surgery, answered all my questions. I felt very comfortable with him and I developed a trust just after the first visit.

12/06/2018

Agreed with course of how to try to solve problem

11/21/2018

The examination was very thorough and my issues were discussed and a plan of action was intiated. I like that Dr Bissell spent his time examining and addressing me while his assistant transcribed the notes. He showed me the xrays and explained what was going on with my hip. I was very impressed with the exit package I received when I checked out.

11/20/2018

Dr. Bissell always spends a good amount of time with me. He's ready to answer questions. He's patient and doesn't come off as rushed. And he's quite personable. Kudos!

11/17/2018

Excellent doctor. Staff was friendly and courteous.

11/14/2018

Appointment made and completed quickly

11/12/2018

The office staff was pleasant. I was taken into the exam room at the appointed time. All the support staff were friendly and helpful. Dr. Bissell saw me promptly, spent an appropriate amount of time examining me, explained the needed diagnostic procedures and then what the next steps would be.

11/10/2018

Dr. Bissell always explains the present situation to me in terms that I fully understand. Not to mention what a terrific surgeon he is because of prior surgery I had with him. Dr Bissell explained the next step I should follow in the process of treating my injury.

11/08/2018

Dr. Bissell spent a good deal of time preparing us for my upcoming surgery, answering all our questions.

09/17/2018

Pain relief! Dr Bissell's explanation of condition. Most of the paperwork had been mailed to me so there weren't reams of forms to fill out prior to being seen. Dr. Bissell had previously cared for me for an injury so I felt comfortable and confident seeing him again. I very much appreciate that he has an assistant entering the details of the visit into the computer so I feel that he is fully attending to my issue and concerns.

09/10/2018

Waiting time was minimal; Dr. Bissell was very helpful, answered all my questions and suggested avenues of treatment.

09/10/2018

Dr Bissel listened and spent the time necessary to explain and recommend.

09/09/2018

Professional efficient organization, amazing doctor Elimination of pain

08/28/2018

The doctor was extremely thorough and explained things very well I had no pain

08/26/2018

Dr. Bissell is an extremely kind and skilled surgeon. He puts you at ease and alleviates any worries you may have. The success of the surgery and getting my life back.

08/25/2018

Dr. Bissell genuinely cares about his patients and takes the time needed to listen and answer their concerns. He makes you feel like a patient not just another number. I am extremely happy he was recommended. Dr Bissell always keeps the patient's comfort in mind while treating them.

08/25/2018

Treating arthritis in my thumbs. We talked about the options available to me and decided to stick with the least option. Saving other options for when it gets worse. Doctor and I were in complete agreement.

08/23/2018

All went well

08/17/2018

Dr. Bissell and the entire staff are nice, friendly and very professional. It is a pleasure to visit the office.

08/17/2018

Very Professional and answered all my questions

08/14/2018

Well organized. Very little waiting. Doctor did a good job explaining issues.

07/27/2018

It worked like clockwork--everyone worked as a team from pre-op to post-op. Office staff very pleasant, organized and helpful. Dr. Bissel is exceptional! He listens well and is very thorough in explaining and answering questions or addressing concerns you may have. He is caring and doesn't "rush" you. I had knee replacement surgery and I am very pleased with the results!

07/20/2018

Prompt, thorough, gave me options so I could decide next steps. Efficiently referred me to pain specialist.

06/26/2018

Dr. Bissell is an amazing doctor, takes great care of my knees. Highly recommended

06/13/2018

06/13/2018

Dr. Bissell explains things very well. Kristen gave me a cortisone shot in my left knee. It really helped with the pain. Kristen recommended PT and that really helped. I have arthritis in my knees and throughout my body. I will never be pain free, but it's manageable right night.

06/07/2018

06/07/2018

Very Professional, pleasant staff and the treatment was fast and easy and very affective

06/06/2018

I felt the doctor truly listened to my concerns, complaints, etc. I think having the scribes is an excellent addition so the doctor can really spend time with the patient.

05/17/2018

05/10/2018

Having Dr. Bissell's insight and opinion on what is going on with my particular issue. I trust him. The office is run well. The staff are friendly and professional. Dr. Bissell was fantastic as ever--he listens, and he provides excellent feedback.

04/23/2018

Office staff as well the doctor were very helpful and welcoming

04/04/2018

03/27/2018

I did not have to wait the usual hour like other doctors offices. You also get results quicker regarding your problems. Very efficient place!

03/14/2018

Dr. Bissell x-rayed and physically examined my knee. I Found him to be thorough, interested and warm.His prescribed course of action has helped.

03/13/2018

Knowledge and manner was great. Was straight forward with diagnosis.

03/13/2018

Scott has my trust and respect

03/12/2018

Dr. Bissell is a great doctor and a great person!

01/29/2018

Informative. They have fit me into the schedule as needed.

01/21/2018

Because of the result

01/19/2018

The doctor and the office staff always treat me with care and respect, and address any questions or concerns that I may have.

01/19/2018

Excellent Doctor.

01/19/2018

Setting aside his skills as a surgeon, I particularly like that he spends time explaining the issue, the options, and the course of treatment. I feel like I am partnering with him to obtain the best result possible.

01/17/2018

Great doctor, kind, accommodating Pain is gone

01/12/2018

Spent time to be sure I was aware of all possibilties

01/12/2018

Fixed my knee and got me back to work

01/12/2018

Treated great, showed that he cared about out problem.

01/11/2018

I've only had xrays to date

01/10/2018

Best at what he does

01/10/2018

Friendly, listens to patients. Takes time with each patient for every visit. We did not feel rushed at all

01/10/2018

This was a pre-procedure visit. No procedure yet.

01/10/2018

Cortisone Injections

Received cortisone injection. Dr. Best and his staff were excellent. Very personable and professional.

01/10/2018

it hopefully worked

01/10/2018