Dr. Bissel is always excellent and knowledgeable - both my husband and I are comfortable and confident with his services. He also is very accommodating in providing enough time to discuss our issues comprehensively.
Dr provided lots of information, listened to us and answered all our questions. He was very nice and easy to talk to.
Friendly and informative. Knowledge of the situation and explained things in detail
Dr. Bissell took the time to explain the surgical process, showing me the 3D imaging and answered all of my questions. He has a calm, reassuring demeanor. I have confidence in him.
The doctor took time to look at the MRI images while I was in the room and shared his observations. He also assessed the range of motion and strength of the shoulder. He diagnosed the problem, and provided options for treatment.
I was pleased with my first visit with Dr. Bissell. He was very pleasant and listened to all of my concerns. I left feeling much better and felt reassured that he will take good care of me.
Staff very attentive and on point. Doctor showed compassion and really cared. Made my son feel very comfortable.
Professional, informative, positive information clearly communicated.
It is a tough time for office staff and yet, all were responsive and kind. I had many questions and all were answered without a hint of impatience. They explained process of referral thoroughly. Although it is typical to obtain XRAYS prior to seeing provider, the medical technicians listened to and honored my request to delay until after I spoke with Provider. They exhibited understanding and professionalism. I greatly appreciated it.
The entire experience with the MD and office staff was extremely professional and pleasant.
First of all Dr. Bissell was very thorough and diagnosed my condition with confidence. I felt at ease knowing my situation was not as serious as I thought. It took a few days for the pain to disappear but his treatment worked very well. Outstanding doctor with a wonderful, friendly manner when treating patients.
As always Dr Bissell was compassionate and professional. He explained the procedure I will be having very clearly. The office staff were all equally kind
Time spent listening, assessing, and explaining my injury and it's treatment
I was not happy with another practice so I was looking for a second opinion. Using the same MRIs and X-Rays from the previous practice, additional information was provided to me. This information should have been provided to me from the previous practice. Basically I received a more complete evaluation. All of my options were explained and a plan was presented.
Organized, friendly, answered questions. Office is very clean and staff is professional.
Very comfortable with Doctor Bissell, knowledgeable and understanding. We communicated well very relaxing not stressful and for a first visit it went very well.
Dr. Bissell was very easy talk to. I felt like I could ask the questions I had.
Dr. Bissell actively interacts with me. Things aren't rote. Plenty of feedback and time for my questions.
Did not hve to wait. Dr. Bissel was courteous and friendly. It was a relatively painless office procedure. We talked about my overall joint health.
The staff was very friendly and accommodating. The wait was not long, I was taken in for scans at an appropriate wait time and the results were better than I expected.
As usual, Dr. Bissell and his staff are very attentive to my needs, in a very caring and friendly manner. They explain the procedure clearly before we begin, so that I know what to expect.
Dr. Bissell listens to questions, responds with answers that are easy to understand and empathetic. And, he is direct about recovery timeframe and mobility limitations to successfully reach a "back to normal" result. Office staff and x-ray techs are pleasant and helpful.
I was treated very well with the procedure that was done made to feel comfortable it was over before I knew it I was nervous about it.
It was fast, to the point, and he was good at making sure he answered questions and confirmed understanding.
Dr. Bissell is very professional and is very knowledgeable. He is very patient with all of my questions and concerns. Every thing that he has done so far has helped me with my hip and knee.
Dr. Bissell is professional and kind. He took the time to explain what he was doing during my hip injection. I barely felt a thing!
I told Dr. Bissell the areas I was suffering from his plan of medical relief was superb!
Dr. Bissel was very nice to listen to my concerns after my initial assessment.
[Satisfied because the] Wait time was minimal and the doctor was willing to listen.
Dr. Bissell was very straightforward and detailed about my concerns. His encouragement to try the treatment I received is the reason I'm feeling much better today.
First, it was nice that my husband was able to be in the room with me. Dr. Bissell makes me feel very comfortable with whatever questions I may have.
Dr. Bissell had a calming voice which was appreciated since I had no idea what was going to occur. He told me what he was going to do as he was doing it and that was comforting.
The doctor, office manager, Stephanie and Julie who brought me to the room and both X-ray tech are sweet and so compassionate and informative. Very caring staff...
[Highly satisfied?] Yes, everyone explained everything to me, Dr. Bissell was great in explaining my procedure.
The doctor was on time very little wait time clean thorough, it was a good experience.
We tried virtual on the phone, didn't work, a little awkward. I would have liked to have done this from my computer. Everything else was fine.
I was brought back for X-rays quickly, did not have a long wait, and follow up with Dr. Bissell was thorough, and very helpful. The staff was extremely polite and considerate as well.
Dr. Bissell listened to my situation and was understanding and compassionate as we brainstormed ideas. I am happy with the plan that we came up with for helping my knee.
All my questions were answered, and the surgeon did not rush me and took his time answering questions.
Dr. Bissell was very detailed with my diagnosis and he gave me choices to make concerning my health.
Dr. Bissell listened to me describing the issue and history. He did a thorough examination including an x-ray of the problem area, provided initial treatment and prescriptions as well as a follow-up appointment.
The office was very organized and the doctor was on time, my questions were answered and the office and the doctor were very nice and respectful.
I was satisfied with the time and patience Dr. Bissell gave me during the appointment.
Dr. Bissell listened, answered my questions and made me very comfortable. He sent me to another specialist for advice on my spine. Typical of the service I have always received.
Dr. Bissell always treats me kindly and with competence and readily answers all my questions and concerns.
All appointments and information was given in total detail made it easy to have procedure.
The office personnel are ALWAYS polite, cheerful, and seem to be invested in my successful surgery. Doctor is attentive and listens to answers. He provides information in an understandable manner.
I saw the doctor on time. He took the time to answer all my questions.
I love Dr. Bissell. Period. He has a very honest "bedside manner", a sense of humor, and tells it like it is. I will highly recommend him to friends and family.
The office was able to schedule me as a new patient to see Dr. Bissell within a week of my initial phone call. My wait was very short before being sent for x-rays a few suites down. Upon returning to the main office I was seen almost immediately by Dr. Bissell. He reviewed my x-rays then my areas of pain, upon which he explained why I was experiencing pain and various paths to alleviate my pain. He was professional, personal, and very easy to talk to and understand his diagnosis.
As usual Dr. Bissell, gives me clear answers and suggestion on how to better my injury.
Dr. Bissell is very competent. He explains things well and has patience with his patients.
Scott explained the results of my MRI clearly and understandably. We went over my options going forward for further treatment and monitoring of my situation.
Everybody there is very nice. Didn't have to wait long to see doctor. Was told everything is looking great.
The appointment was on time. Everyone was friendly and professional.
4th time not verifying comp auth prior to visit causing large delays. Doctor forgot my previous diagnosis on visit and questioning my symptoms because he did not remember or read through notes.
Dr. Bissell showed me the x-ray and explained everything very thoroughly.
Very thorough explanation of MRI and chooses for how to relieve the pain. Very nice staff.
Dr. Bissell explains all options in a clear way. Takes time, never feel rushed.
Dr. Bissell is and always has been a true professional, his care has always been exemplary.
Sensitive to COVID safety procedures; polite staff; short wait; excellent meeting with Dr. Bissell-very caring and instructive Doctor.
Easily get appointments,convenient location,excellent and careful doctor,competent staff and nice reception area. Highly recommended healthcare facility.
Dr. Bissell is great. He always explains things clearly and seems genuinely interested in his patients well being.
I had a great outcome from my surgery. Little pain and now I have good range of motion back.
Amazing team of nurses and healthcare professionals that made surgery better every step of the way.
I have seen Dr. Bissell on a number of occasions and have been very pleased each visit.
Dr' Bissell is always pleasant and clearly care about his patients. He explains things in detail and in terms one can understand. Professional AND personable!
Dr. Bissell was professional, listened to what I had to say, and offered options to my problem. I came in for a second opinion and decided that I would switch to have him as my physician.
I was fully informed about my problem, and what my options are, I feel comfortable nothing was forced on me.
Dr. Bissell always listens and explains all procedures and x-ray results.
Have been extremely pleased with the level of care provided by Dr. Bissell and his PA. Each and every time they have taken the time to answer any questions I may have.
Dr. Bissell is always a productive appointment. I've said this and will say again, he truly has my well being as a focus. His care has helped me immensely, I'm continuing to get my hand back in action.
Dr. Bissell explained the x-ray in detail and also provided great guidance on how to manage my ankle injury for now.
Dr. Bissell was very familiar with my history. Treatment options were discussed and a decision made. I was able to have a \"virtual appointment\" within 2 days of my request and I did not have to drive to Bloomfield.
Dr. Bissell was very thorough in his evaluation and explained all my present options.
Dr. Bissell takes the time you need and always answers questions.
Anterior Cruciate Ligament (ACL) Repair
[Highly satisfied] Only because of the Dr. Scott Bissell!!! He understands our situation and explains the procedures and next steps very clearly. Recovery is going great.
No wait, friendly staff and Dr. Bissell is always willing to take time to be thorough and answer questions!
Dr. Bissell and Crystal are always very attentive to my needs. They genuinely care about my health! Dr. Bissell is always very thorough during my appointments, and has been very helpful in getting me back to health. Crystal has been amazing, she is extremely helpful, her level of communication with me is superior to that of some other medical providers I see.
Staff were nice, pleasant and they were punctual, Doctor was very informative and very nice explained everything that was going to happen. The doctor showed me exactly what my issue was, we talked about options available to me, and we together settled on a remedy.
[Highly satisfied] Because I was provided with details and understanding information about my injury.
Dr. Bissell discusses things with me and I felt good with ideas and decisions.
Meeting with Dr. Bissell--informative and caring, thoroughly answers your questions - excellent. [Single best thing is...] Good discussion about upcoming surgery and question responses.
Pleasant staff. Reasonable wait time. MRI results available for me to see and clearly explained. Dr. Bissel is very personable.
Everyone seems to care about the patient and doing their jobs well with the patient in mind.
He listens, answers questions, and provides options/alternative treatments. [Single best thing is...] It worked.
Dr. Bissell is very casual when dealing with me and my aftercare. Puts me at ease I would recommend him to anyone.
Dr. Bissell took the time to go over all of my concerns and I didn't feel at all like he trying to speed through my visit. I felt like he really listened to me.
I have white coat syndrome and all of the staff treated me professionally and made me feel at ease.
I met with Dr. Bissell. He said we were ready to proceed with the surgery. Paperwork was ready. It was explained to me and I was given time to read it before signing. The doctor answered questions and showed the model for the knee replacement. [Single best thing is...] Courtesy and thoroughness of all the staff.
Dr. Bissell was to the point. I'd been having pain that I thought involved my right hip. It turns out I have a slipped disc in my back hat I can fix with exercise. I am very relieved.
Professional atmosphere and staff. Pleasant interaction with doctor. He took time to explain everything and answer any questions.
The virtual visit went well. Dr. Bissell was able to share XRAY information, I could understand him clearly, he took the time to answer all my questions. Still waiting for insurance authorization to proceed with treatment plan which is frustrating.
Dr. Bissell went over my MRI in great detail. We had discussed my injury prior and with all the information received I was able to make a confident decision on what the next step was. Dr. Bissell was very kind and understanding. He also treated me like a person, not just another surgery.
Dr. Bissell was very thorough, provided all the information I needed. Outlined all the options for treatment etc. going forward. He and all of all the staff were very courteous, answered all questions etc. [Single best thing is...] Finding out the exact cause of the pain, discomfort I was experiencing as well the active steps I can take to help manage the situation.
[Highly satisfied?] Yes. Dr. Bissell was thoughtful and caring in answering all my questions.
Dr. Bissell is so kind, makes you have faith things will get better.
Discussion about progress since surgery. My goals have been met. Will contact Dr. Bissell if needed.
Front office staff was helpful and professional, as always. I appreciated the steps that were taken to promote social distancing. Dr. Bissell checked my progress, listened to my comments and concerns, and revised a treatment plan. My whole experience was perfect.
Dr. Bissell always provides the appropriate care needed. He spends time and doesn't just move you along.
I learned more in a 15 minute conversation with Dr. Bissell than I learned in 4 in person visits with an orthopedic physician at another practice. That physician may have been very knowledgeable (he certainly looked good on paper), but he NEVER answered my questions, and I am not uneducated (post graduate degree). Dr. Bissell read my medical records in advance, including x-rays and MRI results, he listened and he provided a LOT of helpful information, including potential treatments. Those were never discussed by my prior physician. All I ever heard from him was, I'd like to see you again in 4 weeks.
Great talk with the doctor, never felt rushed and got great service and advice.
Dr. Bissell is a kind and compassionate doctor. His assistant and PA are also great. I feel like they really listen to my concerns and address them.
Dr. Bissell is very smart and brings me to that next level of understanding of what is going on with me, and effectively treats me.
Offered some alternative treatment to hopefully hasten condition.
Both PA Alaina & Dr. Bissell spent time getting to know my history and were very helpful with treatment suggestions. Very organized and set up follow-on treatments without having to wait for a long time for them, thank you!
The office is taking proper precautions for the Coronavirus. Both Dr. Bissell & Crystal were informative about the procedure, professional, & friendly. I felt like I was in good hands. It didn't hurt!
The staff is always so attentive and courteous. Especially Jeanie. Dr. Bissell was great as always and the injection was virtually pain free. [Single best thing is...] The friendly and courteous staff,.
Dr. Bissell listened to my concerns and gave me different options. We discussed each option & then chose one together.
I felt I received an honest assessment of my injury and what my next steps are. No surgery needed at this time but I have my file at the office. If the injury becomes worst, he left an open door to reach out to him.
Anterior Cruciate Ligament (ACL) Repair
Dr. Bissell answered all my questions. He is excellent at explaining process and goes above and beyond to make sure communication is clear. I didn't feel rushed at all. He's an excellent doctor.
Urgent Care was technically closed due to Covid. I was in a lot of uncomfortable pain and drove to urgent care. When they saw I was already a patient, they worked me into Dr. Bissell's schedule quite quickly. I was so thankful! He gave me a cortisone shot and I am pain free. Thank you to the Doc and all the staff at Advanced!! [Single best thing is...] Pain free.
Staff was very professional. Dr. Bissell explained all of my options prior to deciding on surgery.
Dr. Scott Bissle was terrific, could not have asked for a better surgeon, Taylor Kelley also very nice. Never felt like a number, treated me like a real human, never felt rushed. This truly was a great experience. Everyone and everything, very professional, Crystal was great, all questions answered, called her a few times. Paper work for disability pay sent immediately. Everyone that works here should be proud of the great work they do. Many thanks!!
Doctor always listens to any comments or complaints and offers his advice.
The staff as a whole really cares about their patients! In these times they make sure everything is sanitized which is very important. Big thanks to Dr. Bissell and Crystal for trying to get me healthy!!!!
Dr. Bissell was patient and answered all my questions. His Assistant Crystal was professional and made me feel at ease.
Visit went without issue. Everyone very professional and competent. Special procedures all followed and smooth. Dr Bissell is takes the time to explain everything. Entire staff works together as a team. I left feeling good about going to this practice.
The staff was very friendly the nurse was very sweet and the doctor was so understanding, kind and extremely awesome. It was great I'm very happy with the treatment and the results are great.
The procedure (injection) went well, and the doctor and staff did a great job at preparing me for what to expect. [Single best thing is...] The potential to have a reduction of pain in my right hip. It has been a few weeks since the procedure, and I am noticing a slight reduction in pain levels.
Everybody was very pleasant and informative. Dr Bissell has been one of the nicest, thorough and professional doctors I have ever been to. Would highly recommend. [Single best thing is...] Hard to say. Everybody I dealt with, even if I pestered them with questions, was always helpful and responsive
Dr. B listened carefully to me and we both agreed surgery was the next step. He was kind and caring, and I trust him to repair my shoulder.
Dr Bissell and staff were personable, friendly and professional as well as on time. [Single best thing is...] Hearing Dr Bissell and Dr Krueger had conversed about my issues and what approaches to treatment to take.
Very much appreciated the safety measures due to COVID19. Front office staff and clinical coordinator were wonderful. Dr. Bissell listened to a few concerns of mine and put my mind ease. All my questions were answered, reviewed my current regimen. Happy with my progress and with Dr. Bissell. I am feeling better!
I felt he took the time to talk with me about my issues and take some action to alleviate the condition.
[Highly satisfied with] Care of medical staff and doctor. [Single best thing is...] Finally getting shoulder pain taken care of after almost a year of treatment, PT and injections.
You get in to see the doctor at your appointment time. The doctor is understanding of your needs.
Yes [satisfied], but wish they had the brace in stock. [Single best thing is...] Crystal and Dr. Bissell.
Procedure (Knee injection) was quick and easy. No issues. I got some immediate pain relief.
It was actually a zoom call. And the office made sure we had the necessary apps downloaded. They also made sure we stayed in contact, and they were right on time with the call.
Dr. Bissell took the time to not only perform the treatment carefully but also answered my multiple questions thoroughly. The Treatment Works!
[Highly satisfied because of] courtesy and thoroughness of all staff.
Dr. Bissell is always on time, courteous, and very professional.
Provider was very informative and took time to answer all my questions.
Dr. Bissell is Kind and patient and always explains all of the options available.
Had doctor Bissell himself, what a relief. He drained my knee with a minimal amount of pain. Felt so much better immediately.
Good technique on Dr. Bissel's part makes the procedure less painful.
[Highly satisfied] Because Dr. Scott B and his staff are wonderful.
My 1st virtual visit with Dr. Bissell went very well. He addressed my concerns as a post-total knee replacement patient and answered all my questions.
Prior to the actual 'visit', the staff was very clear with direction on what to do before the actual visit and on how to access the call. The call itself was clear without any hesitations or lag in voice or movement.
Staff was very professional. I felt safe being treated during this pandemic.
This was my first experience with a telemedicine appointment. Dr. Bissell was very attentive, caring and encouraging.
Dr. Bissell was on time, explained things well, including the next step in my post-op care, and answered all of my questions. [Single best thing is...] Dr. Bissell's bedside manner and calmness in explaining the surgery and post-op care.
Dr. Bissell always takes the time to answer my questions. Dr. Bissell did a great job on my shoulder. Though I'm not lifting yet the shoulder feels good, stiff and sore as one would expect but getting better daily.
[Highly satisfied] because Dr. Bissell really cares. He is a very caring doctor, not a lot left like him. [Single best thing is...] Did it on the phone instead of canceling.
Detailed information provided. [Single best thing is...] Overall caring and concern.
Dr. Bissell is extremely pleasant, very informative, and an excellent surgeon.
Excellent treatment from the doctors and staff. Good explanation of my treatment.
Were able to squeeze me in last minute which we really appreciated.
Explained every step and put me at ease. Made a stressful procedure effortless!! Dr. Bissell was great!!
Dr. Bissell has committed to trying to get me better. He is extremely thorough, and my visits I always feel like he listens and cares.
I was assured that I would not need surgery and that therapy would be a better option for me as of now, and by doing my therapy it would strengthen my shoulders and arm. Did start off really well, but due to the nasty virus that's causing havoc my therapy has been put on hold for now, so I can't complete this part of the survey.
PA for Dr. Scott Bissell explained clearly to us what procedure our son would need. She further explained how long his post op would be, and what would be entailed. Dr. Bissell was extremely knowledgeable and compassionate. I felt extremely confident having him perform my sons procedure. Thank you.
General comments about entire visits with staff. Office and personnel have been great. This ranges from the receptionists, nursing staff, PAs and aides. Dr. Bissell was very forthcoming with his advice and recommendations as well as PA Katz and Kelly. I followed the staff's recommendation and the program that was prescribed and I am satisfied with the results.
I had been in pain for over 6 weeks and Dr. Bissell was able to identify the problem, offer potential treatments, and provide the initial treatment to help relieve the swelling and pain. His staff were friendly and very efficient. [Single best thing is...] The swelling started to rescind.
Dr. Bissell always handles my injuries or issues with patience and focus. I appreciate the communication regarding my health. Allowing me to participate in the process makes me feel like he is listening and understanding exactly what is happening. I trust Dr. Bissell completely with my recovery. [Single best thing is...] Dr. Bissell's willingness to try to figure out exactly what is happening. I feel like he can think outside the box. His experience treating athletes makes me feel like he is working on getting me back to activities, not just the quickest solution.
Dr. Bissell gave clear explanations, answers all questions, takes time with patient, and has a caring attitude.
Dr. Bissell was reassuring and did a great job explaining my situation in a digestible manner. I left our appointment more informed and educated on what I was experiencing and have since taken the appropriate steps towards recovery. Everybody involved in my experience at Advanced Orthopedics has been knowledgeable, professional, and kind. Thank you for the outstanding treatment!
Very nice and professional treatment. Well equipped and precise procedure for cortisone injection.
I am highly satisfied with my experience because my appointment was all about my pain level and why this occurred and what can be done to eliminated my pain level. The single best thing about my treatment result, the shot that would be administered to the hip area it can relieve the source of pain asap.
Dr. Bissell took time, answered questions, and gave clear explanations.
Dr. Bissell answered all of my questions, gave me his honest opinion about the questions I had and helped me make a decision about shoulder surgery. [Single best thing is...] Finding out that I can have surgery to finally fix my shoulder.
Appreciated the very thoughtful and comprehensive second opinion on my shoulder. Gained insight into treatment options and came away with a solid plan going forward.
Dr. Bissell was honest and caring. Mostly, I was happy to finally get real answers about the pain in my shoulder that I've been dealing with for years. Dr. Bissell suggested a cortisone shot (OUCH) postponing possible surgery.
Office lost x-rays that I had brought in. This does not increase confidence in the practice. I like Dr. Bissell. Who lost the x-rays?
[Single best thing is...] Dr. Bissell. Smooth, efficient from making appointment through visit. Nice facility.
[Single best thing is...] Working on getting better. Dr Bissel is a real good Dr. Spends time to explain things
Was taken in on time. Not a long wait for doctor to come in exam room.
Discussed and agreed surgery would be recommended upon review of MRI results.
Thoroughly covered my mri results, easy to understand. Described various treatment options. Wasn't rushed, pleasant experience
Dr. Bissell was great, he ordered an MRI for my shoulder . At my follow up appointment he explained what the Image showed in great detail. He was very patient and willing to answer all of my questions. When my appointment was over I felt very confident about the decision I made concerning my shoulder. Dr. Bissell was very friendly and professional. I have recommended him to two people.
My progress after rotator cuff surgery has not been the best. After no improvement from a cortisone shot, I had an MRI. Dr. Bissell reviewed the results and there does not seem to be a problem with the surgery. However, there is a problem as I cannot move my arm with the ability I had pre-surgery. And, it is not getting better. To continue with PT, Chiropractic treatments, and massage, as I have been doing for the past 3 months, does not seem to be the answer. So I am not only discouraged, but afraid. One chiropractor said I had a frozen shoulder ( interior cap?) that may be painful to correct, if it can be corrected as all. Another PT said possibly a bone spur. Relief from massage is helpful, but temporary. Perhaps a surgeon only takes care of the surgery, but then, who is responsible for my healing? PT. Chiropractors, Massage therapists and the surgeon should be on the same page, and that is clearly not the case.
The openness. Easy to understand. [Single best thing is...] A couple of days of no pain from the injection.
Prompt, respectful, not condescending, answered all questions. [Single best thing is...] The injection is helping. Pain decreased, activity level increased.
Great work with explaining healing process. [Single best thing is...] Short wait time.
The way your people handled every thing, they were efficient and friendly. They knew why I was there and asked appropriate questions. [Single best thing is...] I got to use my left arm again without pain.
Dr. Bissell Is very kind, thorough & professional. Always respectful & takes time to answer all of my questions.
Dr. Bissell was the utmost professional. Excellent surgeon as well as in his bedside manner. I will highly recommend him to anyone. Final result was perfect.
After being referred to Dr. Bissel based on a exam from Dr. Kruger and my PCP their conclusion was hip replacement is needed. During the meeting with Dr. Bissel he offered the fact he does not do hip replacement. He and his assistant said they would schedule an appointment with a Dr. that DOES do hip replacement. That was a week ago and I have still not heard back from NE Orthopedics. I consider this to be very unprofessional and not the way to treat a patient or customer needing surgery. Time is of the essence due to several factors, this mistake has delayed any process for a month and a half.
Compassionate care & high quality. [Single best thing is...] the conversation with Dr. Bissell. He patiently answered all my questions and walked me through the procedure.
Dr. Bissell is a wonderful caring Doctor. I feel blessed to be under care. He is a pleasure to see. His office is an extremely efficient friendly well run office. Dr. Bissell takes the conservative approach to healing and is very approachable.
All of my questions and concerns were addressed during my visit. No pain.
Reception person were very courteous. Dr. Bissell was prompt and listened carefully, provided feedback and suggestions in regard to my knee issue, a tentative plan to follow.
Person on person experience and just speaking with the surgeon in depth about what the procedure is and how it's going to happen and such a nice atmosphere
Caring physician- clear explanations. Clearly understand the procedure, what I need to do and what's ahead.
Dr. Bissell and his staff are friendly, professional and very thorough, explained everything and answered any questions.
I didn't have to wait long and Dr. Bissell had a great bedside manor and explained things well.
Now I feel good and don't hurt. Scott Bissell and his staff are very well organized and cheerful. They make you feel relaxed.
Everyone is so friendly and knowledgeable, it creates a sense of confidence as a patient. It has been a success!
I did not receive clear answers concerning my treatment plan. It seemed that the doctor did not know what was wrong. I did not know why it was necessary for me to receive physical therapy.
[Highly satisfied] because I can take the time to say how I'm feeling and what I'm feeling. Dr. suggests options and we agree on the best one for me.
Highly satisfied with the courtesy of the front desk employees and doctors. The thing I love most is no long waiting time to be seen.
Saw Dr. and had the injection that I made the appt for. Relieved the pain.
The staff worked smoothly as a professional team. Dr. Bissell was attentive and I felt comfortable with his manner and his treatment plan.
Friendly staff and we didn't have to wait too long to get into the appointment.
My knee was diagnosed as patellofemoral arthritis when I first visited Dr. Bissell. I didn't leave with a full understanding as to what that was other than a dislocation of the patella due to a slight instep and flat feet which caused cartilage to rub on the bone and create some arthritis. I wasn't sure if this was something that would fix itself over time with the brace they provided or not. My follow up visit I got more answers and was referred to see a physical therapist. I'm not sure when or who to see for physical therapy. I gave the referral paper to the woman at the desk, but nothing on it indicates a time or date. Dr. Bissell is a very good doctor and I trust his judgement based on his credentials and confidence. My only concern is, it seems like he's a little rushed. I had a lot of questions both times and it seemed like he was working on a very tight schedule with very limited time. My other concern was, my knee was killing me for about two weeks after my first appointment and it's nearly impossible to get a hold of anyone. I understand the office has a two day schedule, but with my work schedule an alternate number would've been great.
I was able to get an appt quickly. The receptionist was very pleasant and efficient. I was informed Dr. Bissell was running behind. I was asked if I would like to see his PA. She was lovely, very professional, personable, and reviewed my x-rays with me. I opted for a cortisone shot in my knee. She did this proficiently with minimum discomfort.
Paperwork was provided upfront which made check in very easy. Wait time was short. Dr. Bissell was easy to talk to, listened to my issues and was great with my family being present. Dr. Bissell was able to make a diagnosis without additional testing. Laid out a plan with follow up.
The wait was short. Dr. Bissell is wonderful & knowledgeable and the staff was very friendly. Took x-rays immediately. The appointment was fast. No sitting there waiting around. Very pleased. Still getting treatments at the PT
Dr. Bissell listens and is straightforward, professional, and yet warm & caring. He is also knowledgeable and a good communicator.
He did all he could without reopening my shoulder. But now we have to go that route. Everyone is very nice, friendly and knowledgeable.
Personnel listened to my concerns and ideas. Dr. Bissell gave me options on how we can proceed and allowed me to make the decisions.
Dr. Bissell is extremely knowledgeable and compassionate. He clearly explained where I was in the recovery process and next steps. We reviewed the x-rays together and he explained where he had to drill to get the old screws out and do a bone graft. (A picture is worth a thousand words!) We have a clear plan of action- PT and partial weight bearing until graft heals- and I feel confident about the path to full recovery.
Dr. Bissell's thorough approach, attention to detail and ability to communicate in laymans terms creates a greater understanding of the issue and allows for a more informed decision making process.
I was treated courteously and respectfully and my concerns were addressed with compassion.
Dr. was very thorough, explaining everything and answering all questions without seeming rushed. Staff was friendly, appointment ran on time.
The office is very efficient, no waiting. [Single best thing is...] Overall professionalism & knowledge.
Making great progress and Dr. Bissell is very encouraging. [Single best thing is...] Getting rid of my braces.
Dr. Bissell took the time to listen to what I had to say and kindly ordered an MRI for me. I followed up with Dr. Bissell and although I need surgery which he cannot do, I appreciated his guidance in figuring out what the problem was.
I did not feel rushed, I felt like Dr. Bissell cared about me, my surgery and making sure I understood what to expect. He answered all my questions and really took his time to make sure I was comfortable with the upcoming surgery.
[Highly satisfied with...] The detailed explanation and the interaction with the physician.
Dr. B was running relatively on time and the injection provided instant pain relief. He thoroughly explained my next steps and instills confidence. [Single best thing is...] Pain reduction
Dr. Bissell is as gentleman. He consistently takes time to answer my questions. Though I didn't see him on this visit, his assistant was completely informed about my surgery outcome. Sense of hope that years of pain will be coming to an end, fingers crossed
Appreciated the thoroughness of Dr. Bissell. Medical Assistant, Felicia, was very friendly.
He was treated by the doctor Bissell and from the first moment he always gave me confidence that my problem would be solved. Today I am recovering from the surgery and I feel that my recovery will be complete.
On time appointment. Professional staff. Doctor explained condition and offered treatment options. Doctor communicates very well. Did not feel rushed. Excellent communication with doctor.
Dr. Bissel is a true and kind professional. Treatment was on time and straight forward.
I have complete confidence in Dr. Bissell for his knowledge and expertise. The office staff is always friendly and helpful.
This was my third different orthopedic diagnosis that brought me back to Dr. Bissell. He is always on time, I've never felt rushed and he takes his time to explain all of the treatment options and the expected outcomes so I can make an informed decision.
Dr. Bissell takes time to explain everything and makes sure you have all questions answered. [Single best thing is...] Caring attitude of staff.
The attention to my needs, the doctor was very thorough and detailed.
Felt like all my questions were answered, and x-rays were explained in detail. Honest. I could use a second opinion, and that is being made easy to pull off with the doctors help.
Professional, caring, informative. Course of treatment was specific and results were achieved.
Precise explanation of condition, plan for treatment and great bedside manner. Completed at time of visit.
Anterior Cruciate Ligament (ACL) Repair
Dr. Bissell and is a fantastic doctor! He's friendly and I felt great knowing he would be doing my surgery.
Very satisfied with the Dr.Bissell and all of the staff PA-C,Medicial Assistant, all thank you.
The care and concern as well as the recommendations for at home physical therapy is a tribute to the attentiveness of Dr, Bissell. There is relatively minimal evidence that I had surgery. The procedure went smoothly and the recovery is coming along as decribed to me at the on set.
Dr Bissell is great. Low key manner and takes the time to fully understand the issue.
Dr. Bissell is a very professional and kind doctor. Explains everything and makes sure you understand. You don't feel rushed.
I had the pleasure to meet Dr. Bissell prior to my appointment because my husband was already a patient of his. Dr. Bissell is very thorough and extremely pleasant. He also suggested the most conservative approach to my condition. His office is very efficient and friendly. Dr. Bissell showed me some PT I could do at home myself.
Dr. Bissel is the best doctor ever. He takes the time listen and explain everything. He always looks calm and ready to do anything he thinks it would make me feel better emotional and physically. I am glad I found him. Thanks to him I am back to work. I feel very lucky for finding him.
I always feel respected & find the staff very pleasant. Left w/o pain!
Dr. Bissell took the time to listen to my symptoms, prior efforts to resolve problems and concerns. He did not make me feel rushed. He took the time to discuss possible options for treatment.
I was seen very close to my appointment time. Taylor, the PA-C, went over details of my impending surgery. I was fitted for my brace. Then Taylor said Felicia would come in for my paperwork. But then she came back to say Dr. Bissell wanted to come in and speak with me. He came in and I bet we spent another 10 minutes going over in more detail what he was going to do, all the possible surgery scenarios once he got into my shoulder and what the recovery time would be for each of them. I really appreciated the time he took. I have an even better idea of what to expect.
Doctor was very helpful to assure that the knee is getting better and it just take a long time. The whole staff is great
Very knowledgeable and took the time to discuss my issues and was able to diagnose and treat accordingly. With proper treatment, I can now move my left arm with very little discomfort... very dramatic improvement.
Dr. Bissell is an excellent physician with a kind and caring bedside manner. [Single best thing is...] It was a follow up visit and I'm getting better with following Dr Bissell's plan.
The fact that Dr. Scott Bissell is open to working with other doctors and Physical therapy to figure out the issue. He is sensitive to the issue.
Dr. Bissell has been taking care of my OA knees for >10 years now. I have been very pleased with the care I have received. Dr. Bissell gives me a generous time to ask questions and explains his philosophies of care needs with great clarity, always considering my views and ideas. I am thankful to him that my knees continue functioning fairly well. I have been able to postpone my total knee surgery this far and hopefully for many years to come.
The explanation of what was done for my surgery with discussion of accompanying photos and Dr. Bissell's demeanor. [Single best thing is...] The minimal scaring and the fact that the surgery looks like it will be successful.
I met the surgeon for the first time. He was calm, explained the problem, explained the upcoming surgery, answered all my questions. I felt very comfortable with him and I developed a trust just after the first visit.
The examination was very thorough and my issues were discussed and a plan of action was intiated. I like that Dr Bissell spent his time examining and addressing me while his assistant transcribed the notes. He showed me the xrays and explained what was going on with my hip. I was very impressed with the exit package I received when I checked out.
Dr. Bissell always spends a good amount of time with me. He's ready to answer questions. He's patient and doesn't come off as rushed. And he's quite personable. Kudos!
The office staff was pleasant. I was taken into the exam room at the appointed time. All the support staff were friendly and helpful. Dr. Bissell saw me promptly, spent an appropriate amount of time examining me, explained the needed diagnostic procedures and then what the next steps would be.
Dr. Bissell always explains the present situation to me in terms that I fully understand. Not to mention what a terrific surgeon he is because of prior surgery I had with him. Dr Bissell explained the next step I should follow in the process of treating my injury.
Dr. Bissell spent a good deal of time preparing us for my upcoming surgery, answering all our questions.
Pain relief! Dr Bissell's explanation of condition. Most of the paperwork had been mailed to me so there weren't reams of forms to fill out prior to being seen. Dr. Bissell had previously cared for me for an injury so I felt comfortable and confident seeing him again. I very much appreciate that he has an assistant entering the details of the visit into the computer so I feel that he is fully attending to my issue and concerns.
Waiting time was minimal; Dr. Bissell was very helpful, answered all my questions and suggested avenues of treatment.
Dr Bissel listened and spent the time necessary to explain and recommend.
Professional efficient organization, amazing doctor Elimination of pain
The doctor was extremely thorough and explained things very well I had no pain
Dr. Bissell is an extremely kind and skilled surgeon. He puts you at ease and alleviates any worries you may have. The success of the surgery and getting my life back.
Dr. Bissell genuinely cares about his patients and takes the time needed to listen and answer their concerns. He makes you feel like a patient not just another number. I am extremely happy he was recommended. Dr Bissell always keeps the patient's comfort in mind while treating them.
Treating arthritis in my thumbs. We talked about the options available to me and decided to stick with the least option. Saving other options for when it gets worse. Doctor and I were in complete agreement.
Dr. Bissell and the entire staff are nice, friendly and very professional. It is a pleasure to visit the office.
Well organized. Very little waiting. Doctor did a good job explaining issues.
It worked like clockwork--everyone worked as a team from pre-op to post-op. Office staff very pleasant, organized and helpful. Dr. Bissel is exceptional! He listens well and is very thorough in explaining and answering questions or addressing concerns you may have. He is caring and doesn't "rush" you. I had knee replacement surgery and I am very pleased with the results!
Prompt, thorough, gave me options so I could decide next steps. Efficiently referred me to pain specialist.
Dr. Bissell is an amazing doctor, takes great care of my knees. Highly recommended
Dr. Bissell explains things very well. Kristen gave me a cortisone shot in my left knee. It really helped with the pain. Kristen recommended PT and that really helped. I have arthritis in my knees and throughout my body. I will never be pain free, but it's manageable right night.
Very Professional, pleasant staff and the treatment was fast and easy and very affective
I felt the doctor truly listened to my concerns, complaints, etc. I think having the scribes is an excellent addition so the doctor can really spend time with the patient.
Having Dr. Bissell's insight and opinion on what is going on with my particular issue. I trust him. The office is run well. The staff are friendly and professional. Dr. Bissell was fantastic as ever--he listens, and he provides excellent feedback.
I did not have to wait the usual hour like other doctors offices. You also get results quicker regarding your problems. Very efficient place!
Dr. Bissell x-rayed and physically examined my knee. I Found him to be thorough, interested and warm.His prescribed course of action has helped.
Knowledge and manner was great. Was straight forward with diagnosis.
The doctor and the office staff always treat me with care and respect, and address any questions or concerns that I may have.
Setting aside his skills as a surgeon, I particularly like that he spends time explaining the issue, the options, and the course of treatment. I feel like I am partnering with him to obtain the best result possible.
Friendly, listens to patients. Takes time with each patient for every visit. We did not feel rushed at all
Received cortisone injection. Dr. Best and his staff were excellent. Very personable and professional.
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