Dr. West is always professional & straight to the point! Her nurse assistances as well!
Obstetrical Appointment (routine)
Dr. West and her MA always take the time to answer any questions and are always nice.
Obstetrical Appointment (routine)
Quickly seen. All information explained clearly and thoroughly.
All of my questions and concerns were addressed before I could even ask them.
Was scheduled for the wrong procedure and the doctor made it sound like it was my vault because I did not know the exact medical terms and procedure that I needed to say when making the appointment. Why was there no communication between Yoanna and the doctor? Why am I expected to have expert knowledge? Why did they only look at my file when I got to the the office for my appointment. Total waist of time. The doctor also had no idea of the true date when my IUD needs to be replaced and proceeded to try and sell me a different birth control when they have already ordered an IUD and after the fact the I made it very clear that I only wanted the IUD. I need to go back for a 4th appointment to hopefully get what I asked for in the first place. My issue is with the organization and systems when making an appointment and the lack of communication between departments. Never have I had an appointment where I simply made and appointment, showed up and got what I asked for. The time or date always seems to get changed and/or I didn't get what I came in for. I do think the doctor knows what she is doing when it comes to her medical skills and knowledge, I can not vault her on that.
Doctor sat down and talked too me before starting exam. Made me feel very comfortable.
Obstetrical Appointment (routine)
This visit was my last visit during my pregnancy. She helped to bring my little girl into the world.
Obstetrical Appointment (routine)
Wait time wasn't bad, staff is friendly, Dr. West is friendly and willing to answer any/all questions. I'm always in and out.
Very timely and efficient, the doctor was extremely professional and kind.
I was able to check in online and fill out and sign all the necessary documents from the comfort of my home. When I arrived to the office all I had to do was give my ID and insurance card. I was called back by the nurse within minutes and she was very pleasant and friendly. The doctor actually was running late that morning but the nurse was nice enough to tell me to wait to change into my examination gown so that I would not sit in the cold room with only a piece of paper over me. I did not have to wait very long before she told me the doctor was in and to change. Dr. West came in promptly and she was very personable and professional. The examination was quick and painless. I was in and out of the office in 45 minutes!
Dr. Simone made me feel comfortable. A pap smear makes me nervous and anxious every time. She was calm and patient. This is so helpful during the exam.
The staff was very nice and Dr. West was very gentle and friendly.
