Everyone was nice, everyone was able to be contacted with questions. Very happy. [Single best thing is...] Gaining my confidence back by finally doing something for me.
The care, kindness and talents of Dr. Sullivan and her staff made my experience amazing. I feel like they really cared about me and my progress. I wasn’t just a procedure. They are so helpful and encouraging as recovery is a long process.
I have already had the surgery to remove a large, potentially cancerous mole from my cheek. Dr. Sullivan and her staff were informative, efficient and wonderfully compassionate throughout the entire process. My cheek has healed well and I would definitely recommend her to friends.
I am a 50 yr old female who just walked in the door at the Easton location in extreme pain and fear, the staff was very kind, professional and accepting, I was treated with dignity and not turned away by my haggard and bruised appearance, (very bad fall injury), I met with Dr. Sullivan the next day and she was wonderful, after her re-assuring me everything will be fine, I had scheduled the procedure, was done in the Annapolis location and the staff and nurses there were just as wonderful, I have never experienced this type of professionalism and kindness in a Plastic Surgery Center before, in past experience, I used to frequent another center, I always had the feeling like their doing me a favor after spending thousands of dollars.
I have had a lot of experience with having gone through many complications with breast re-construction and a lot of emotional ups and downs. This was my eighth surgery with Dr. Sullivan and at this point, I feel more like family as I can say what is on my mind and Dr. Sullivan as well as her staff are responsive to me. For the first time since 2009, I have two soft squishy breasts!
Everyone is/was not only highly professional but caring and available for any questions during and after the procedure. Outcome looks great, very happy with the results. Clothes definitely fit better
The entire experience was pleasant and results were better than expected. This procedure was partly to correct a prior surgery of another doctor which was highly unsatisfactory. The difference between the entire patient experiences was night and day - I have recommended the practice to everyone I’ve discussed this with with.
I felt Dr Sullivan took her time to listen to me and explain procedure and other options. During the procedure, she provided support and addressed my concerns.
The surgery team, including doctor, are able to visualize an outcome based on knowledge of the human body. Always treated with respect and kindness.
Always answered phone calls and accommodated me, calmed me down before, took my phone call on a Sunday to answer questions and address concerns about incisions
Everyone in this practice made me feel welcome and more importantly ithat I was in excellent care. They went out of their way to accommodate me and made me feel comfortable and cared for. Thank you!!
Staff was amazing with scheduling appointments, very friendly, easy to talk to and opinions from staff were on point.Dr Pearson spent time with me about all concerns and relayed information to me about how I will feel after surgery and every step of the way. Put my mind at ease.
I will be seeing her again. Beyond satisfied with her clinical skills and bedside manner.
I got what I paid for. Dr. Pearson is wonderful
I have visited the Sullivan Surgery and Spa, previously. Over a period of tme, I felt very comfortable with Kelly Sullivan and her staff. Because of this, i felt confident about having my face-lift at the Sullivan facility. A few years ago, I had a very very unsatisfactory face-lift a with another well-known surgeon in the Annapolis area. I could not be happier, and it was money well spent.Thank you again and again, Dr. Kelly Sullivan. I did recommend you to a good friend, but she had already made her appointment with a surgeon in the DC area. But, she and I spread the word around. I had my surgery in mid-Sept. By now, most of the swelling has gone down, so I can clearly see how my face-lift turned out. My neck and my jowls were of main concern. My surgery has clearly made a huge improvement.
very organized, friendly, clean, experience with no problems (infections, etc.) Very accomodating to my schedule which I greatly appreciate!
The breast reduction and side liposuction turned out nicely. Dr. Sullivan was able to get both breasts to the same size which was important to me. I am a runner and it is a night and day difference to go out for an hour run and not have pain in my shoulders and back.
The natural looking outcome. The results of the upper eyelids, mini face lift and liposuction are phenomenal! All is very natural looking and recovery went very, very well. I so appreciate Dr. Sullivan's skills, expertise & compassion. She has a wonderful team of professionals at her practice. I've referred a few friends and will be referring more! I'll keep going back for any future surgery needs and look forward to continuing my skin care regimen there as well. I can't thank you enough. I'm delighted with the results!