Exceptional care by nurses and my doctor (Dr. Gilmer). Comfortable and safe office setting. Short wait time.
I felt very safe with the covid-19 protocols in place at the office and the visit was quick and efficient.
I felt like Dr. Gilmer genuinely cares about my health and listens to me.
Felt like dr didn't listen well to my concerns or care to take time to discuss. Felt like didn't even take time to know my history. Compared to rest of care recently for birth at hospital, Dr Gilmer was my least favorite interaction and this last appointment just solidified this.
The nurse did a very good job with the intake form and stats, very friendly and professional. Dr. Gilmer really takes the time to listen and seems to really care. The assistant Nadiya was very thoughtful and knowledgable as well. They were all very professional.
Obstetrical Appointment (routine)
The ultrasound technician was super thorough and walked me through the anatomy scan. She was so friendly and nice and really made the appointment great. All of the staff were actually great.
When I was concerned about some pregnancy-related symptoms, the nurse got me in immediately, and Dr. Gilmer very calmly and patiently examined me and explained what she found.
Friendly staff. Short wait time for how busy they were! Very kind and very knowledgeable. Patient.
I felt that Dr. Gilmer was dismissive of my concerns about my birth control. She said she had reviewed my file beforehand, but suggested I try out an IUD if birth control pills weren't working. If she had truly reviewed my file, she would have seen that SHE removed my IUD two years ago because I had horrible ovarian cysts as a result. I felt that I did not receive empathetic or detailed care; she seemed eager to shrug me off. I will be looking for a new OBGYN.
Short wait time; incredibly welcoming & encouraging intake staff (Nica); professional no-nonsense physician diagnosis.
I appreciated the professionalism of the nurse and the doctor. They were great and addressed my concerns.
Obstetrical Appointment (routine)
All of the staff is very welcoming and makes you feel appreciated and understood.
Staff was very welcoming, took time to explain everything, and answer questions.
Everyone I encountered was supportive and tactful about my wearing a hat throughout the exam to hide damage from trichotillomania episodes.
Check in was quick and easy. I didn't have to wait but a few minutes. The nurse who took me back was friendly, professional. I had only to wait a few minutes for Dr. Gilmer who took the time to sit down, explain the procedure and paperwork with me and allowed me to ask questions. She was patient and caring. I couldn't ask for more.
I've been a Laurel OBGYN patient for 3 and 1/2 years now and have always found the staff to be very friendly, helpful, and professional. My most recent appointment was on-time, quick, and efficient, which is very much appreciated.
