Make healthcare choices based on 100% authentic reviews.

Provider Scorecard

participant since 01/23/2020

Susan M. West, MD

99.2% Patient Satisfaction based on 219 ratings

Scroll down to read and filter verified real patient reviews for Susan M. West, MD . You can also learn more, see locations, or contact Susan M. West right here at RealPatientRatings®.

Based on 219 ratings
5 stars (210)
4 stars (9)
3 stars (0)
2 stars (0)
1 star (0)

(828) 253-5381

About, locations & contact info

About Susan M. West:

Susan was born and raised in a Chicago suburb and graduated from DePauw University in Greencastle, IN, with a bachelor’s degree in Zoology.

She then attended Bowman Gray School of Medicine at Wake Forest University, where she obtained her M.D.

After her four-year OB/Gyn residency at Methodist Hospital in Indianapolis, Susan moved to Asheville and Laurel Ob/Gyn in August 1995.

Susan has two sons: Michael is a geology major at UNC Charlotte and Matthew is a Film Studies major at UNC Wilmington. She also enjoys playing the flute and piano.

Together with her husband Jeremiah, they all enjoy spending time outdoors in the beautiful high country of NC, especially during ski season!

Contact This Provider

41 Oakland Rd Suite 200 Asheville, NC 28801

Sort options
Search filters
Service type
How we do it Why you can trust our reviews Find a provider
Active filters: Click X to remove any filter or reset all
All filters are off. Customize your search by using the sidebar options below.
Susan M. West, MD Reviews (70)

Office Visit / Follow-up

She listens.

Annual Well Woman Exam

The staff were friendly and Dr. West is always so professional but has a wonderful bedside manner. I was taken back to the exam room right on time and was treated like I was important. Excellent customer service.

Gynecological Problem Visit

Dr. West listens well and also speaks frankly. I feel like she really cares that my problems are addressed successfully.

Annual Well Woman Exam

Dr. West listens and takes her time. She is very thorough.

Annual Well Woman Exam

Dr. West is very thorough.

Annual Well Woman Exam

Dr. West is an extremely knowledgeable, professional, and thorough doctor. I trust her expertise and experience without question. She meets the highest standards in patient care and is by far the best OBGYN I have ever seen. She knows her patients and their comprehensive medical history and needs. She is consistently on time. Her manner is approachable and kind. I felt heard and seen and treated with respect. I especially appreciate that after the appointment she meets her patient outside the examining room to go over any last minute details and future schedules. She checks to ensure that I am current on any additional tests, i.e., non OBGYN tests, I should have. Her communication skills are impeccable and she takes time to answer questions. Additionally, her responses are understandable and without high mindedness. It is reassuring she is in communication with my oncologist. She is an amazing and dedicated doctor.

Annual Well Woman Exam

Dr. West is personable and confidence inspiring. She is easy to talk with and seems genuinely interested in my wellbeing.

Annual Well Woman Exam

Dr. West is a wonderful doctor and her staff are very personable.

Annual Well Woman Exam

Dr. West is very thorough and never rushes my appointment.

Annual Well Woman Exam

Dr west is always so supportive of my past health issues without spending too much time on the past. I appreciate that SO much. She is thorough and swift just what I want from my Dr.

Annual Well Woman Exam

Dr. West takes her time and talks to you and answer all of my questions.

Annual Well Woman Exam

On time; all contacts were pleasant and professional; I didn't feel "processed" - Dr. West spent time to talk, answer any questions, and explain her findings.

Annual Well Woman Exam

Dr. West is very personable & makes me feel as comfortable as possible. Very caring.

Annual Well Woman Exam

Dr. West is an excellent doctor. She puts you at ease, is a good listener and is gentle and kind. She is a lovely and very knowledgeable doctor. I would highly recommend here.

Annual Well Woman Exam

I was extremely satisfied because every time I have a visit at Laurel the staff and doctors ALWAYS make a point to remember things about me and ask about my baby. They always make me feel so comfortable and make me feel like they support my health decisions.

Obstetrical Appointment (routine)

Dr. West, displays the upmost professional skills, very interpersonal with her patients, and a true advocate for heath and wellness, who seeks out the best medical resources care for her patients.

Annual Well Woman Exam

Dr. West is the best. I dread the day she retires!

Annual Well Woman Exam

Dr. West is awesome! She talks to you like you are a friend or family not like a patient. She really listens. I feel like she wants to help in any way she can.

Annual Well Woman Exam

Dr. West is always upbeat and positive. She listens well and answers questions thoroughly.

Annual Well Woman Exam

I love my doctor and always feel very welcome at the office.