Tammy Capel, Aesthetician

I was comfortable and informed

04/26/2018

Professional and friendly staff; never a long wait for the appointment; very quick procedure

04/16/2018

Everything went as it should, Tammy is great at what she does

04/03/2018

I have struggled for years with hair on my face(black,thick hair) / chin / neck area. My first session was in February and a few days later the hair on my face disappeared. Before making the decision to call Southern Surgical Arts I've tried 2 other places( 10 years ago and 6 years ago) but the result was temporary. Before my first session at SSA I used to shave my chin/ neck every day and now I don't have to use a razor anymore!!! I had my second laser session in March and I am looking forward to my 3rd in April. IT WORKS!!!

11/24/2017

Tammy was absolutely wonderful. She walked me through the entire IPL treatment and told what to expect for the upcoming days. Everything went exactly as planned and I loved the outcome! I would recommend Tammy & Southern Surgical Arts, and I plan on returning for a second treatment soon!

08/30/2017

Tammy kept me informed of what she was doing throughout the procedure. Staff friendly. Clean environment. Clearer skin

08/29/2017

Need more knowledge to understand process to get to results of lasering.

08/28/2017

Helpful friendly staff , very easy to get appointment . No wait time . Loved the products. Made my skin look so much better

07/24/2017

Vibraderm

Hair removal was great! Vibraderm doesnt really seem to do anything.

07/18/2017

It was very easy to schedule and the whole experience was lovely.

07/12/2017

Because Tammy is awesome! Very caring and inviting. Professional! Quick results

07/12/2017

Less hair growth. The provider makes me feel like I'm an inconvenience...It feels extremely rushed. Also, I've never been given any printed information and have barely been given verbal information, unless I've asked for it. I've never been asked how my recovery is or if I have any questions.

06/30/2017

Tammy does a great job and she is so friendly! I walked in and was immediately carried back. There was NO waiting.

06/26/2017

I was pleased with the procedure and the professionalism of the staff. I will gladly recommend my friends to your office. Professionalism and kindness of staff.

06/22/2017

I was very pleased with the professionalism of the staff. I did not have to wait long and even though I had scheduled for a consultation only, I was able to have the procedure done. My tattoo faded more than I expected after only 1 treatment.

06/19/2017

ProFractional Laser Resurfacing

Great attention to detail and professional

05/17/2017

Tammy is very professional and kind. She explained ever step and if pain was to intense she would ask it I was ok and if I was ready to continue .

04/19/2017

The knowledge the office had to offer. After one treatment I can tell the difference in the hair growth.

04/18/2017

I am always satisfied with the service and help provided by your staff.

04/14/2017

Staff was professional and friendly.

04/12/2017

Yes, the staff was warm and welcoming and I can't wait for my next appointment!

03/22/2017

Tammy was great. She made me feel very comfortable and talked me through everything!

03/21/2017

Tammy was so nice and informative about what would happen, what to expect, and all of our questions were answered before and after my procedure. Also, my procedure was highly time sensitive (I had a job offer almost slip away bc of a tattoo...) but within the hour of my request for information online a representative from your office was calling and able to make my appointment for THE NEXT DAY! that was incredible! Although I will require another treatment for full removal the job is now mine thanks to the quick response from your staff and helpful paperwork I was given and was then able to submit to the company! So thank you to all staff and especially tammy!

03/16/2017

Professional and friendly staff. Good results! I was pleased with the amount of brown slots that were removed.

01/20/2017

MicroLaserPeel

I like that Tammy seems to understand what I want Overall brightness and improvement in my face

01/16/2017

All staff members are very friendly & professional. They are warm & make your time spent in the office very comfortable. The results have been phenomenal with Southern Surgical. In the past I tried another service provider and the results were lack luster. I highly recommend them whenever the situation arises.

01/12/2017

Ultherapy tightened under my chin and neck in just a few days. Tammy is fabulous and very knowledgeable about usage of newest procedures in skincare. Look forward to my next visit!

12/14/2016

Professional beautiful staff. very friendly and helpful. Loved Dr Nease as well, botox and consultation I love the halo results, fresh clean skin. Can't wait to see results from my skin tightening.

12/14/2016

KYBELLA® / BELKYRA®

My neck area is still showing a little sagging. Worse than before I had the first or second procedure done.

12/13/2016

I am a 40 year-old female with three children and I visited SSA feeling like my skin needed some rejuvenating. Tammy gave me a consultation and we talked about my skin habits and what I was hoping to achieve with my visit. I had a laser treatment several years ago and knew that it gave great results but also that it had some down time. She suggested that I try the Halo laser treatment and said that it would only be a couple of days of redness and then light peeling before seeing great skin, so we went for it. I couldn't be happier with the results. It took years off of my skin's appearance and I have received a lot of compliments about how great my skin looks. The brightness and clarity returned to my skin tone and I don't feel like I need to cover up my skin with makeup.

12/08/2016

Think results were okay. Not as good as expected - nothing personal.

12/05/2016

My visit was overall just a great experience. The staff were excellent and the environment is very calming.

10/12/2016

MicroLaserPeel

I need aggressive therapy with my ak/sk Tammy did a great job with what a procedure that is chalanging because of how aggressive the therapy needs to be Thanks

09/17/2016

Everyone was so very nice. Having the tattoo removed while it is so extremely painful, with me it's equally painful emotionally. Everyone there treated me with such kindness.

08/18/2016

Chemical Peel

I noticed a difference in a wrinkle line between my eyes. I did not get the results I had expected, however, I was still satisfied with the results.

08/15/2016

SculpSure®

So far no results. It is supposed to take some time though, so jury is still out.

08/08/2016

While the laser hair removal was quite painful, Tammy made it bearable. She was so kind and funny and made the whole procedure more than bearable. The procedure itself worked incredibly well and I'm very satisfied with the results. Hair free!

07/11/2016

Tammy was very friendly & informative. Knowledgeable staff

07/05/2016

I really appreciated the professionalism of Dr Nead. He took the time to clarified all my questions and concerns. He was honest with an authentic purpose to advise the best without a hidden agenda. Unlike other doctors or establishments out there that just want to pursue a financial compensation. Botox was done great and gave me a relaxed look and it was done accordingly with my face structure.

06/20/2016

My tattoo faded enough to get me into the US Navy. I was extremely satisfied with Southern Surgical Arts. I've already scheduled my second appointment!

05/19/2016

Great staff helpful and great at their jobs

05/11/2016

Not having to shave. Great bedside manors and great technique

05/03/2016

The staff was knowledgable and very polite. Worked with my schedule to accommodate my appointment time.

05/02/2016

Nothing. Because It has taken too many procedures and its going to take several more to get the results the brochure promises.

04/07/2016

I was highly satisfied with the results of the botox and Juvaderm. I love the complimentary chemical peel. Thanks!

03/25/2016

The staff and atmosphere are very nice.

03/14/2016

I've had 2 picosure treatments prior to this treatment and saw much better results.

02/09/2016

Decresed redness is beginning to show up (11 days after treatment) What I felt was excessive swelling and blisters

01/26/2016

Picosure Skin Rejuvenation

I was highly satisfied with the way they handled my treatment. The hair grew back slowly.

01/12/2016

Very professional treatment and efficient use of time by all staff members

01/05/2016

Great results and profession staff that were truly focused on my care. It worked!

01/05/2016

Tammy is very professional and administered the treatment well Hair growth is very little after the treatment

12/17/2015

Skin Care

the numbing cream did not numb enough...in my opinion.

12/17/2015

I had a severe swelling reaction to the procedure. When i contacted Tammy in an email with a picture of my face, which included my eyes almost completely shut. I was told to take Benedryl and elevate my head. No concern no other help, other than promptly responding to my emails. I finally gave up and suffered through on my own. I finally sent an email to the front desk so Dr Deal could review it. He evidently told Tammy to tell me "You have had an intense swelling reaction." Which she passed on in an email. They did offer to call me in a mild skin antibiotic which i declined because it was not infected and he did offer to see me. I have never been contacted since to check my progress, there seemed to be no concern about their patients. I had had this procedure before and have NEVER had this reaction. Definitely not worth the down time and the results!! I still have places that are pink and my face is still blotchy and red. I scabbed for over 3 weeks. This was supposed to be a light sunburn for the first night and then start to flake off. This is not what my experience was.

12/15/2015

Tammy is just great!

12/15/2015

Picosure Skin Rejuvenation

I was just hoping to see more results than i did

12/14/2015

Love the Picosure results and lack of downtime.

12/08/2015

My skin is finally starting to look great!!

12/08/2015

Yes. I am very happy with the results of the removal of hair on my underarms. I am now beginning removal of hair on my legs

12/08/2015

Picosure Skin Rejuvenation

Tammy is the best at what she does. Makes you comfortable and has expert knowledge on the treatments I use.

12/02/2015

Microdermabrasion

Thought there maybe more "pampering" but it's my fault I didn't know all details about the facial

12/02/2015

I feel welcome at the office and they always answer my questions completely. The results are what I wanted.

11/18/2015

I didn't see much of a difference but I'm not trying to worry considering it was only the first session.

11/02/2015

Easy and fast experience

10/22/2015

I love any time I get to come to SSA. The staff is always so friendly & knowledgable. It feels good doing nice things for myself & I walk out feeling pretty:)

10/14/2015

Appreciated thorough answers to questions

10/14/2015

ProFractional Laser Resurfacing

Dr. Nease and his staff are wonderful. They make you feel like family and do anything possible to make you comfortable and satisfied. The halo left my face looking and feeling youthful and simply glowing.

09/30/2015

Tammy so personable, and the appointment was quick and painless.

09/29/2015

Microdermabrasion

Overall experience.

09/29/2015

some sections of hair were missed

09/17/2015

I love Tammy

09/17/2015

Everyone is so nice and personable. Also, the laser hair removal has been working so well. I'm very happy with it.

09/17/2015

Laser Treatment

Tammy is awesome!

09/16/2015

Dermapen

I have had several experiences that there is a miscommunication between the surgeon/aesthetician and the front desk staff. This results in the client being mislead regarding cost of procedure, specials and complimentary touch ups. Also, as a client I would like my aestician to fully educate me regarding post treatment care in order to achieve optimal results. This can be achieved by supplying the client with verbal instructions, or better yet, a handout with recommendations on what to expect post procedure. I have had a positive experience with Dr. Deal. He actively listens to the patient and educates them prior, during and after procedure care.

09/15/2015

Tammy does an excellent job of making a self-conscious and slightly embarrassing procedure feel light, friendly, and comfortable. She is thorough and professional.

09/14/2015

Tammy is always ready to take her patients right at their appointment time. She also takes time to listen to your needs and provide the right solution to the problem.

08/18/2015

Skin Care

Everything was a great experience and I'm so happy with my result. Even though it was a very small laser age spot removal but it turned out great!

07/27/2015

Great results!

07/21/2015

Tammy was very friendly and professional. She had some great recommendations for skin care and seemed very knowledgable. She also took lots of time with me and answered all of my questions without making me feel rushed.

07/13/2015

The office environment is great and the staff is so nice. Tammy is amazing. I love the appointment reminder text and emails.

07/08/2015

While the staff is nice the lobby looks and feels much nicer than the treatment rooms. I would suggest actual programing on the TVs in the rooms, or spa music, aromatherapy something to calm the nerves. There is nothing but you and the provider doing your treatment. The lobby makes you feel you are somewhere relaxing but not so much in the rooms. Most people are there to have procedures done like Ultherapy that we know are going to hurt so every little distraction is helpful. Cool air to hold on ones face too would help.

06/22/2015

No need I said from above questions.

06/09/2015

My experience each time with Tammy and the hair removal process had been great. Tammy always goes out of her way to make you comfortable and your time there as easy as possible. Always a great experience and great results!!

06/08/2015

Exilis Protege

Love the staff and the knowledge of the procedure.

06/08/2015

Mesopen

Just seeing Gretchen's beautiful face when I walked in. I always feel very special from everyone Shelby is a wonderful new vibrant spirit. And Tammy omg is my new hero. She rocks and during the few months I've spent time w her I'm so amazed how smart and in the know she is. Everything she has told me about my skin results have all been nail on the head. She is the real deal. And I'm so happy and blessed to have her in my life. And I can't wait to see what she has planned for my skin next. I know my face and well being is her most sincere concern. And I thank you all for this. Love Mattie

05/21/2015

I had a laser hair removal appointment with Tammy. I only had to wait about 5 minutes before I was taken back. I was in and out in 20 minutes. Fantastic. I could go on about my day.

05/16/2015

Procedure was rushed

05/14/2015

I have used the services of Dr Nease, Dr Deal, and Tammy for several years now. My entire appearance has changed, for the good, which has changed my life. Having to deal with acne scars and now coupled with age fine lines and so on; I am happy with my results each and every time. I highly recommend the services of Southern Surgical Arts.

04/30/2015

Tammy was absolutely wonderful...totally professional and patient oriented!! Awesome experience. She explained every step of the way and made sure I was comfortable.

04/30/2015

I called to set up a visit while in chattanooga. They got me in right then and even performed my first treatment

04/27/2015

Kind and knowledgable staff, prompt appointment, excellent facilities.

04/15/2015

Tammy knows her stuff! I feel that she cares about me and that I'm happy with the results of my treatment. I think she's making sure I get the most reward for my treatment.

04/15/2015

I felt comfortable and liked the office.

04/02/2015

Everything was timely. Everyone was nice and knowledgeable.

03/19/2015

The clinical staff is excellent. My results were as expected. Love the new office.

03/19/2015

I've been having treatments done on my neck for months and am now at the stage where we are doing maintenance on an as needed basis. I was able to schedule for the next day and get in and out quickly, which is great given my schedule.

03/19/2015

I would probably try more of your products and/or treatments but I feel they are extremely overpriced. 2 treatments from one patient have probably paid for your machine, I don't understand the need to charge such high prices. Also repeat customers should get some kind of substantial discount 50\% off to keep coming back. I believe if your prices were lower you'd sell alot more treatments therefore doubling your clientel.

03/16/2015

fast and no waiting time

03/16/2015

Mole Removal

Very professional staff and treatment. Pleased with results. Will definitely return with any other needs.

03/09/2015

Mesopen

Tammy is so nice & approachable. Receiving a treatment from her is like receiving a treatment from a long time friend. She is very knowledgeable & great at what she does!

03/05/2015

Tammy is amazing! She is so personable that you feel so at ease during your procedures with her. She is knowledgeable & so very quick. She also has a way of always managing to get me to do something else without it feeling like she's selling me something. I trust her & if she says I need it or I should do it I'm going to listen & do it:) I love every experience I've had at SSA. Every person you come in contact with is so nice & makes you feel so welcome. If I needed a job I would want to work along side all your fabulous employees!!!!!:-)

03/05/2015

Sclerotherapy

I am so impressed with the facilities and staff at SSA. I hope to see them again!

02/22/2015

Great service.

02/20/2015

I have used other laser facilities for hair removal with little results for the price that was paid. I noticed results with in 2 treatments

02/19/2015

Exilis Protege

I can't schedule appt. If I have to change I leave a message and never get a call back.

02/17/2015

Chemical Peel

I was satisfied.............

02/16/2015

The IPL procedure greatly exceeded my expectations after only one visit. The redness of my skin was greatly reduced. My opinion is that it took me back about 15 years in terms of redness issues from rosacea. I was also treated for sun spots on my face as well as my hands. That took a little longer to show results and then the brown spots simply started to flake off. No more premature old lady hands! The aesthetician prepared me for what to expect during and after the procedure. I chose to go with this practice because I also felt more comfortable with the level of training and oversight.

02/16/2015

The office was clean, efficient and the staff were all very professional.

02/02/2015

Staff is always friendly.

02/02/2015

Tammy is terrific and always squeezes me in when I am in town. I live in Chicago now, but still prefer her to do my botox. She is lovely and so knowledgable.

01/28/2015

Mesopen

Tammy is very knowledgable and helps during the procedures. She answers questions and talks to you to distract you. Dr Nease pops in and answers questions. I feel very comfortable.

01/26/2015

walked in and received consult and procedure on same day.

01/23/2015

The professionalism of the staff and the time Tammy took to educated me on skin care

01/23/2015

Tammy is wonderful with laser hair removal with a caring attitude!

01/21/2015

professional operation from beginning to end

01/21/2015

This was a second visit. 1st visit saw results but after this treatment felt I took a step back. Also some of the hair along my hairline was burned off. I could smell it during the treatment but did not realize it until I got home. This did not happen on my first visit.

01/21/2015

The results are not noticeable yet.

01/21/2015

CO2 Laser Resurfacing

Great staff and Tammy is wonderful

01/21/2015

Tammy is always professional and courteous.

01/21/2015

Tammy very knowledgeable and sweet. I also saw Dr Nease for follow up appointment after surgery. His nurses are the best, made me so comfortable before surgery and so gentle removing sutures today. Doctor Nease very informative, sweet and caring. Within two weeks of our consult I scheduled surgery for face lift, CO2 lazer and fat injection. Had surgery last Tuesday and can't wait to see end results. As I was leaving building, a lady stopped me in lobby, she was considering cosmetic options and surgeons. Have a feeling she will be scheduling a procedure soon with Dr Nease. Facility and surgery center beautiful.

01/15/2015

Tammy took me back as soon as I got there. She is very knowledgeable and answered all of my questions and addressed all of my concerns.

01/05/2015

I feel the removal of age spots isn't consistent with the materials presented.

12/31/2014

Tammy is very patient and giv s me a break when needed. The laser can be painful but she is very understanding. Also all the office staff is attentive and kind.

12/30/2014

I appreciated the warning and extra precautions to make the painful part of the procedure less painful Tammy is a pleasure to work with.

12/22/2014

Tammy is very professional and knowledgeable and veryconcerned with her patient's comfort. I only rated the procedure as satisfied as the results are not immediate.

12/08/2014

Everyone in this office is a joy to deal with, that is why I keep coming back.

12/08/2014

Tammy is very good at what she does and puts me at ease with a painful laser hair removal procedure

12/08/2014

Staff were very friendly and accommodating. Friendly service with a smile from everyone. Tammy made me feel comfortable and understood my personal needs due to hormonal issues. I was more satisfied than I rhought I would be. Im also very happy that you offer a wide range of services. I will keep coming for my treatments and other services im interested in as well in the very near future.

12/08/2014

Knowledgable staff, great 1st experience !

11/25/2014

I have had several laser services done from other providers, spent countless hours and $$$$ and not had the results I've had with Southern Surgical Arts

11/25/2014

The staff was create, the process was done with explanation so I knew what to expect - and it seemed like you staff care about me getting good results.

11/24/2014

Ease of procedure and knowledge of Tammy. She made me feel relaxed and comfortable and explained all of what she did.

11/24/2014

Always feels like I am visiting friends when I am in the office...

11/24/2014

Age/Sun Spots Treatment

My reason for the visit is light facial age spots. The brochure testimonials demonstrated age spots far darker than mine which were removed with one treatment. My most prominent age spots are still visible. I expressed this concern and was told every skin is different and that maybe the intensity could have been set higher. While all skin is different the brochure and reality differ too dramatically. If the setting could be set "higher", I would have preferred one effective treatment. It leads me to question if lower settings are used to result in additional appointments/treatments. I have set a follow up treatment and will continue this conversation to determine future visits.

11/19/2014

Tammy was very informative about the procedure and she made me very comfortable while it was in process. The results won't be visable for about 90 days, but I feel that it will be a wonderful success.

11/16/2014

Great service from the women who worked at the desk to the doctors and nurses who worked in the back that made sure I was able to receive my laser treatment with my conditions and they made me feel comfortable. Everyone does there job very well.

11/06/2014

Results pretty much matched what was described to me.

11/06/2014

they help me , and they was so kind , they know what I need and to make me bratty

11/06/2014

Scheduling is easy. I don't have to wait long for the procedure once I'm there, and the procedure itself only takes a couple minutes.

11/06/2014

The whole experience was great.

11/05/2014

Too expensive for the amount of times I've been and not the results expected.

11/03/2014

The team at southern surgical arts is among the best.

11/03/2014

Quick, efficient and well explained

11/03/2014

She was really nice but didn't explain anything. I had to ask how the laser worked, if I would be red after, if it was going to be painful and how many treatments were required. It also did not remove all the hair. I'd say it took off about 60\% of the hair and if that's normal, great, but just wanted to let you know. I will definitely book all 6 remaining treatments but might use the other lady next time. I've heard great things about her.

10/25/2014

Tammy makes you feel very comfortable and relaxed during laser treatments. I had hair removal and I'm extremely shy in that capacity, but her confidence and friendly manner make all the difference!

10/23/2014

Tammy was very knowledgable and easy to talk to. She was professional and tried to make the procedure as comfortable as possible.

10/23/2014

I expected faster results

10/23/2014

Prior to my procedure the nurse took a lot of time to talk to me and answer any questions I had.

10/23/2014

Some skin spots remained after treatment. ..staff was exceptionally great.

10/23/2014

Tammy is very professional and polite. She does a very good job. She is detail

10/23/2014

new laser

10/22/2014

Chemical Peel

Expertise and professionalism of the provider. Efficentcy and friendliness of office staff. Beautiful and comfortable office.

10/22/2014

Dermapen

The staff knew my name when I walked in and asked questions relative to my treatment. They also were able to suggest a new product, based on their recent training, that would help with my treatment.

10/22/2014

Quick, easy, as painless as possible. Everyone was friendly and professional.

10/22/2014

They are just nice and wonderful people

10/22/2014