ThermiSmooth

Nicole is very knowledgeable and professional. She did a great job in making me feel comfortable and explaining the procedure as well as talking to me about other products that I should be using on my face and neck. Especially sunscreen!! The reason I didn't select Highly Satisfied is because I am not seeing the results I expected. After two treatments and $700 later I was expecting to see some change and sadly there is none.

Susan also gave me my last 2 BBL treatments. I always feel so relaxed and confident when I have these treatments with Susan. She is very experienced and knows exactly how the equipment works. She also stays tuned in to the patient, asking how comfortable I am at various points, letting me know to tell her if it gets too intense, and giving me feedback along the way to let me know what the temperature is and where that is on the scale and what the objective is. I love how kind and caring she is as well.

It was my first treatment, I've seen results in the neck area. So excited to complete the series. My experience with Laura was GREAT. Laura takes the time to thoroughly explain the procedure, what's going to happen and what she is doing every step of the way. She communicates to ensure I have realistic expectations of what the procedure will accomplish (or may not accomplish). She gently suggests products that may help.

My last session was quite lengthy and then was never sat down with to discuss results, next steps, etc. I actually had to leave because it was taken so long. And was told in the lobby that she wanted to talk to Dr. Calobrace and will be contact with me. I can't remember the exact day of my last appointment. But it's been a month ago at least, I believe.

The staff was extremely professional and pleasant. Everything went as planned.

I love Katy Jo! She's amazing! I just haven't seen any real results from thermismooth package that I purchased (even with adding 2 cupping visits). Katy Jo has stuck with me though, and is trying to help me, so that I'm satisfied with the outcome.

Pleasant, knowledgeable staff. I always felt like the staff truly cared.

Stacy is very professional, a good listener, explained the procedure well, and took time to answer all questions well. Scars were less noticeable.

The experience was highly satisfying. I haven't seen any results yet and that's why I put satisfied. This was my first round and I have 2 more to go. Dr Alinsod was very clear at the beginning that I should not expect to see results until after the second round.

Laura is really sweet and made the entire appointment easy.

I am satisfied with my experience with Renewal because the friendly atmosphere, staff are courteous staff. I feel no apprehension about my procedure.

Great customer service and shows how much they care about your concerns!

My appt was for 11am but somehow it was in your books for 9:45. I confirmed that 11am time several days before and nothing was said that it was for the earlier time. Furthermore, being told that my treatment was 'we are just giving it to you' with attitude was inappropriate and unprofessional. Not too happy and feel I was taken advantage of. Thanks guys!

She was extremely professional and still approachable. Have seen modest improvements from procedure but as was explained at the start, the final results will not be noticed for several months

Savanah made the procedure very comfortable and the whole staff and office had a very positive experience.

That there were actually results with no downtime! Dr. McCoy is very attentive, listens to questions, gives thoughtful, educated answers and made me feel very comfortable.

Donna has a very warm bedside manner. She makes you feel comfortable and relaxed during procedures.

Kathy is always great!