Non-Surgical:
ThermiSmooth™ is a procedure for improving the appearance of aging skin through tightening and increasing collagen production over a period of time. ThermiSmooth™ can treat many different areas of the face and is well suited for under the eyes, around the mouth, the forehead, eyelids, and neck. Treatments with ThermiSmooth™ are repeated multiple times and the exact number of treatments varies.
There was comfort, an unique and positive experience, and a high level of professionalism and service.
It was my first treatment, I've seen results in the neck area. So excited to complete the series. My experience with Laura was GREAT. Laura takes the time to thoroughly explain the procedure, what's going to happen and what she is doing every step of the way. She communicates to ensure I have realistic expectations of what the procedure will accomplish (or may not accomplish). She gently suggests products that may help.
Always attentive to client needs. Thank you.
My last session was quite lengthy and then was never sat down with to discuss results, next steps, etc. I actually had to leave because it was taken so long. And was told in the lobby that she wanted to talk to Dr. Calobrace and will be contact with me. I can't remember the exact day of my last appointment. But it's been a month ago at least, I believe.
The staff was extremely professional and pleasant. Everything went as planned.
I love Katy Jo! She's amazing! I just haven't seen any real results from thermismooth package that I purchased (even with adding 2 cupping visits). Katy Jo has stuck with me though, and is trying to help me, so that I'm satisfied with the outcome.
Pleasant, knowledgeable staff. I always felt like the staff truly cared.
Stacy is very professional, a good listener, explained the procedure well, and took time to answer all questions well. Scars were less noticeable.
The experience was highly satisfying. I haven't seen any results yet and that's why I put satisfied. This was my first round and I have 2 more to go. Dr Alinsod was very clear at the beginning that I should not expect to see results until after the second round.
Laura is really sweet and made the entire appointment easy.
I am satisfied with my experience with Renewal because the friendly atmosphere, staff are courteous staff. I feel no apprehension about my procedure.
Great customer service and shows how much they care about your concerns!
My appt was for 11am but somehow it was in your books for 9:45. I confirmed that 11am time several days before and nothing was said that it was for the earlier time. Furthermore, being told that my treatment was 'we are just giving it to you' with attitude was inappropriate and unprofessional. Not too happy and feel I was taken advantage of. Thanks guys!
Kendall was extremely professional and still approachable. Have seen modest improvements from procedure but as was explained at the start, the final results will not be noticed for several months
Donna is highly knowledgeable, friendly, and able to make me feel comfortable which is a very important quality to have when dealing with patients. I am halfway through my treatments and every time I leave I feel confident and happy. Any nervousness or hesitation I had felt prior to my consultation is gone, and I look forward to my next appointment and future procedures!
Savanah made the procedure very comfortable and the whole staff and office had a very positive experience.
That there were actually results with no downtime! Dr. McCoy is very attentive, listens to questions, gives thoughtful, educated answers and made me feel very comfortable.
Donna has a very warm bedside manner. She makes you feel comfortable and relaxed during procedures.
Kathy is always great!
