As always, Dr. Mustoe was friendly and professional. I'm never concerned about anything when I'm with him. I like him A LOT! [Single best thing is...] I Iook better.
Dr. Mustoe and his team are friendly and professional. Really appreciated them going out of their way to see me while I was in town for a few days. [Single best thing is...] Customer service and great results.
Dr. Mustoe is the best!
The staff was amazing and always made me feel comfortable. Dr. Mustoe is very professional and knowledgeable about the procedure I was having. My results are perfect and I would not go anywhere else. Highly recommend!
Dr. Mustoe was willing to stay late and do my consultation at 6 pm. The receptionist called me the afternoon of my consultation to let me know that Dr. Mustoe might be running 15 minutes behind schedule, and she did not want me to wait. She followed up with another call telling me that he was going to be on schedule. I appreciated the fact that they were concerned about my time. The nurse was very friendly and professional. I was impressed with the professionalism of the the group and appreciated how much time Dr. Mustoe spent with me to ensure that all of my questions and concerns were answered.
Very professional, explained thoroughly. Answered questions. Did not seem ‘rushed’.
Dr. Mustoe is personable, yet very professional. [Single best thing is...] The results!!!
Everyone extremely nice. Happy with results. Look much “fresher” and attractive but nothing like a real housewife!!
It was a very easy procedure. No real pain. Easy recovery and better than expected result.
Just an incredible experience as Dr. Mustoe is thorough, professional and yet still personable.
I was seen on time. Dr. Mustoe was extremely clear and thorough. The consultation was unrushed.
Dr. Mustoe and team are really professional and personable. They have best bedside manners. Also their space is breathtakingly decorated. It makes the experience so much more pleasant.
Wonderful result. Looking forward to my facelift,. No wrinkles on forehead.
The results were outstanding I look very natural, Dr. Mustoe worked his magic once again! The nurse was very knowledgeable and inspired confidence and communicated caring. I look “ better” in a natural way. I don’t think that outcome is a given, I see many women who look like they have had work done, I don’t think that is true with me.
The procedure was done in the office with little down time after. When I had questions or concerns about my recovery someone got back to me on a timely basis. My end result was fabulous--very natural looking with no visible scars.
Dr. Mustoe is an incredibly dedicated professional that analyzes a patients needs and plans the process. The outcome is very fine, so much, that it actually improves confidence in your appearance. I wish I knew of Dr. Mustoe earlier when I had other needs. I would not ever consider another surgeon.
Results are excellent. No pain or discomfort.
Dr. was very thorough in explaining options. Staff was very knowledgeable and efficient Dr. and staff made me feel that I had their undivided attention throughout the visit.
Dr. Mustoe and his staff are very attentive, caring and professional.
Before surgeries, I researched all the top Plastic surgeons in Chicago and it was clear that Dr. Mustoe was the best. My outcomes exceeded my expectations.
1. Superb doctor 2. Superb facility 3. Superb staff
Dr. Mustoe is an excellent and caring surgeon. In addition, Dr. Mustoe, his staff and nurses were always available during my healing process. The surgery was very successful and I would definitely choose Dr. Mustoe again. Dr. Mustoe clearly explained the procedure .The surgical center nurses and doctor were supportive and caring.
I am so pleased with the results of my rhinoplasty with Dr. Mustoe. He really listened to what I wanted and the end result was perfect. Aside from my family and the few close friends I told, no one has been able to tell that I had the procedure.
Honest, specific information
Dr. Mustoe is very professional and it is a pleasure to talk to him and ask questions. He answers honestly and thoroughly.
Outstanding results that are noticeable and natural. Exceeded my expectations. The post surgery swelling was scary but the team talked me through it and gave me a good sense of what to expect and when.
I have already had my nose done with Dr. Mustoe and I would NEVER go anywhere else for the surgeries I'll have this summer and the future surgeries I will have. Dr. Mustoe makes you feel as if you truly matter and he takes as much time as needed to explain the best course of action. He is a consummate professional and the most highly skilled surgeon. I literally can't recommend him highly enough. To anyone who is nervous or is hesitating I say, you will NEVER be in better hands! Do it, you'll have zero regret!
The procedure was not painful. Dr. Mustoe was calm, measured, prepared, and walked me through the whole process. I am satisfied with the result. I felt supported through the process.
Dr. Mustoe was very kind soft spoken surgeon who listened to what I was asking for. He was confident but not arrogant at all. I felt very comfortable with asking questions. I hope he doesn’t retire anytime soon. I’m an out of state client. Been to other surgeons but he topped them all. I can tell he really loves his profession and is produces great result!
Everyone I know asks what did I do. They say I look rested and refreshed. They comment on the looks of my face more so than the 50 lbs. that I lost. Other doctors who see me and I tell them what I had done say: Your surgeon did a fantastic job.
Dr. Mustoe is an exceptional surgeon. I have had facelift procedures performed by him in the past. I trust him completely and would never work with another surgeon. My results are wonderful (I am 72 and people think I am in my 50's) and I still look like myself. Dr. Mustoe listens, cares, is honest, has a sense of humor, is dedicated and is that rare doctor who has everything that a patient needs and is looking for in a professional.
Dr. Mustoe is so professional, yet very personable. Great outcome!
The explanations of the procedures and the effort made to make sure there was understanding of realistic results was reassuring.
After all of the expense, surgery and recovery, I still look pretty much the same as before the surgery. It wasn't worth it.
Dr. Mustoe and the entire staff were patient, thorough, and informative.
The results are absolutely amazing. There was very minimal bruising, and I knew what to expect from the beginning. I am so much more confident in everyday life. The change was minimal to others, but extreme to me. And I am so extremely happy with the results.
Dr. Mustoe is an expert in his field and his manner very pleasing — he listens and takes all the time you need to listen and consult. The surgery center at 900 N Michigan was supremely clean with fantastic knowledgeable kind staff. [Single best thing is...] Dr. Mustoe's overall results from my tummy tuck and breast reduction. He delivered.
I am pleased with the procedure but the wait is always so long it's hard to plan around it
Dr. Mustoe is outstanding. Surgery was veery successful and easy recovery. He is an amazing surgeon.
The doctor was in no rush during the consultation. He was very thorough in explaining. His expertise made me feel comfortable letting him operate. Dr Mustoe is everything you look for in a surgeon
The office and the doctor are very professional and knowledgeable.
Dr. Mustoe is very knowledgeable. The time spent was short as compared to other surgeons because of his expertise on his field and with great results!
Everyone was so friendly and informative. They did their best to get me in during a busy season, I appreciate that. Dr Mustoe made me feel comfortable but also I felt confident in his master skills. I have recently had my surgery and look forward to my positive end result. Thank you!
I have had cosmetic surgery in the past. For one reason or another, I never returned to those prior surgeons. Dr. Mustoe does exceptional work and if I decided that another surgery was necessary, I would not hesitate to consult with him about the need. In addition to high quality surgery, he will also be honest about realities and expectations. For anyone looking for a surgeon to deliver the best, look no further!
Dr. Mustoe is simply the best! We have become great friends! His expertise and professionalism is unparalleled.
I look younger and refreshed. I feel more confident. Dr. Mustoe is patient and kind and instills confidence with his excellent skills.The support staff are all warm and caring and encouraging.The office is comfortable and immaculate. I have had other procedures with Dr. Mustoe and have always been delighted with the results.
Dr. Mustoe is the BEST!! Hands down he has the knowledge and experience that others don’t have. His concern and compassion for his patients is beyond what you would expect. I highly recommend him:)
From my initial consultation to my continued follow up visits Dr. Mustoe has been great to work with. I'm 47 years old and was having a revision rhinoplasty from a nose job I had at 16 which had left me very self conscious in more recent years. He listened careful and was thoughtful in his approach. Could not be more satisfied with the experience. As an international speaker I am in front of groups and often on jumbotrons speaking every week. I had grown very uncomfortable that my nose was severely bent to one side which was even more apparent on camera. This procedure has allowed me to worry about my content instead of fearing my appearance.
Doctor was very detailed and understood exactly what I wanted. He made me feel very comfortable and confident about scheduling surgery with him.
Dr. Mustoe's expertise and his implementation of this expertise continue to excel. The results matched my expectations.
Dr. Mustoe and his staff are pleasant, personable, and knowledgeable. The results are even better than I imagined.
The office found a time to fit my schedule to meet for a consultation with Dr. Mustoe.Dr. Mustoe spoke clearly, step-by-step.Every person on the team did their job quickly and efficiently. I knew what to expect and my questions were answered.
Appreciated the overall surgeon attention to detail along with support staff. Everyone was super nice and I scheduled my procedure that same week.
Great results Relaxed atmosphere
Just feeling more confident. . So satisfied with Dr. Mustoe! He did a wonderful job and I would not go to anybody else! He really listened and understood exactly what was wanted and offered his opinions only after hearing what the patient wanted. I highly recomend Dr. Mustoe. The outcome is perfect!! Thank you!
Surgery was April 2018. Was told I would be driving in 2 days. Did not happen and was in incredible pain. Was only allowed 1 week of pain pills...had to ask for a 2nd round of pain meds. Was taking 16 ibuprofen daily until just recently, am down to 8. It is now Sept 2018 and still having a lot of pain. Saw my primary last week for routine physical and he noticed no infection and said things appear to look great. The other thing I was not happy about is that I still don't have a waistline...but that just may be my body type. I'm just happy to have lived....did not get an infection and did not need any corrective procedures...yet.
Dr. Mustoe and his staff were very professional, knowledgeable and friendly.
Dr Mustoe listened all my needs and concerns. My consultation was 1 hour long, as an asian patient I was very concern about my scar. He took all the time to show scars of other patients and explained in detail the whole surgery. In the day of the surgery, he was very polite and his bedside manners was incredible. All the nurses were very nice. What impressed me the most about Dr Mustoe is he gave me all his telephone numbers (including his home phone) and he make a consultation about my drain in his house on a Saturday morning. I took me 5 months to give a feed back, because I really wanted tell about my results and it is fantastic, super happy with my surgery overall.
All my questions and outcome were answered.My doctor took all the time I needed. I felt well cared for.
Dr. Mustoe and his team lived up to their spectacular reputation. They were referred to me by a friend and their website answered preliminary questions. For me, the consultation confirmed what I already knew from the referral and website. My direct interactions with each of the staff solidified my choice to work with this medical group as their professionalism and approach allowed me to feel in control of the process.
I was highly impressed with Dr. Mustoe's professionalism, knowledge, compassion and class!!!!
I have been a patient of Dr. Mustoe for many years. I am always impressed with the knowledge and professionalism of his staff. I have always been extremely satisfied with any procedure I have had done with Dr. Mustoe. Expectations are clearly explained to me and I have always had a great result. Scars are always hidden very well and I have never had a complication. My recovery has also always been very quick and comfortable with prescribed after care. Dr. Mustoe is an excellent surgeon who I have trusted time and time again. The results from my face lift and breast augmentation look very natural while taking years off of my appearance. I feel confident that most people would not know that I have had work done.
I like and trust Dr. Mustoe. He's already been the surgeon for 2 previous procedures I've had. Wouldn't go to anyone else.
Well-done procedure, friendly staff, accurate expectations.
Both Doctor and nurses were caring and professional, I was not nervous or worried about the outcome..My recovery has gone well..
Dr. Mustoe was professional, proficient, and extremely kind. He and his staff reviewed my requests, took photos and showed me adjustments, and went over the process in detail. Everyone I encountered was thoughtful and very nice. My experience from the moment I reached out to my follow up appointments have remained consistent. All have been wonderful. I cannot thank Dr. Mustoe enough for changing my life for the better. No one could be in better hands.
Dr. Mustoe was very down to earth yet extremely confident. He seemed to be very eager to help me address the issues I have related to the procedure. The staff was very friendly and welcoming. I just was very comfortable the entire time and am thrilled aI will be having my proceddure there.
Dr. Mustoe is the absolute best. I wouldn’t trust my face to any other person.
I was nervous and appreciated the time Dr Mustoe spent with me. He showed me photo albums of before and after, explained in detail the procedure and was very patient with me.
My final results are fantastic! Very pleased! They came out perfect! Dr. Mustoe is a master at his craft! Could not be more satisfied with my results. His staff is friendly and the whole experience was a positive one. Wouldn't have changed a thing.
Expectations for results and results. Told decision on how much to remove is decided during surgery. Not enough removed. I look exactly the same. A lot to put myself and my family through for no results.
My back doesn’t hurt and my clothes fit better. . The procedure was very expensive but was done very well. I felt I was given proper explanation and the results were what I was looking for. Dr Mustoe listened to me and what I was looking for and then gave honest feed back of what he could do and what I should expect.
Dr Mustoe did an outstanding job in my face lift and nose job.
Dr. Mustoe and staff were just all around excellent. Dr. Mustoe spent a lot of time with me explaining my options and the procedure. I never felt rushed despite the fact that my appointment was squeezed in the day before. Dr. Mustoe also called me before the surgery for a pre-op conversation and again spent time explaining the procedure.
The doctor was absolutely phenomenal. He took great care with answering any questions or concerns I had about the procedure and delievered phenomenal results for my revision rhinoplasty! I trusted him completely before the surgery but after the surgery my results reaffirmed for me even more just how much of an outstanding doctor he is. He was always available for me to call him if I had any questions or concerns after my procedure as well. I can’t say enough wonderful things about this doctor!!
Dr. Mustoe was lovely, intelligent, kind, and I would trust him with my surgery should I move forward!
The consultation with Dr was very informative. I had a much better idea what to expect after surgery.
Dr.Mustoe did a great job in helping me achieve the exact results I wanted in a single appointment. I appreciated his honest feedback and recommendations based on my preferences. Very pleased and will definitely continue to see DR. M. Dr. Mustoe helped me achieve the precise natural look that I wanted in a single sesssion.
Dr. Mustoe really individualized my consultation, was patient, personable, and spent a significant amount of time discussing options and potential results. The nurse, patient coordinator, and support staff were very friendly, knowledgeable, and worked with me to find the best day for my surgery.
I am highly satisfied of Dr. Mustoe’s bedside manner and stayed with you for a longest time to answer questions. I really appreciate his willingness to listen of what you want and explain what’s realistic and what not. Of all plastic surgeon I have been, Dr. Mustoe is the most focus on his patients rather than being so rushed. I would love to have him to do my procedure other than the price considering hopefully it goes down a little. I highly recommend him 100% at least do a consultation with him and see it yourself how professional and practice a patient centered excellence service.
I can tell dr mustoe is a highly skilled and kind surgeon and very experienced I would recommend him to my friends.
I really enjoy Dr. Mustoe and how he considers my input for how he administers the Botox. My appointment was 30-45 mins late. None of the Office Staff told me they were running behind or that there would be a delay. I don't mind waiting, but it would've been nice to be informed.
Definitely the before and after images that were shown to me had me feeling very motivated and excited. I never thought i would see my old self again and the updated technology that Dr. Mustoe has for his consultations is an advantage and very needed to give patients hope again.
I was/am not happy with the results on one side of my face.
Dr. Mustoe was patient, professional and honest. I always feel that he is completely present and I have his full attention at all appointments, which is remarkable knowing how busy he is. I am pleased with the outcome of my procedure, and would readily recommend Dr. Mustoe to anyone considering surgery. I am much happier with my appearance- I still look my age and I still look like my self, just a little fresher. It is a very natural result.
The doctor went above and beyond to ensure my well being. Great bedside manners and easy to reach for questions and concerns
Dr. Mustoe and his staff have always been highly respectful and have provided the utmost care. Dr. Mustoe is an excellent surgeon and I have recommended him to many people and would never consider any other physician. They are the best in Chicago.
I look younger, can't tell I had a procedure done.Very satisfied. surgery was a success
This is my second surgery with Dr. Mustoe. I love his professionalism, eye for detail and his wonderful bedside manner. I'm always at ease with Dr. Mustoe and have complete trust in he and his staff. I was bothered by how my neck looked in pictures and often wore scarves to hid ll of the wrinkles. I love how my neck now looks after surgery and wish I would have had the surgery earlier.
Experience of the surgeon
Dr. Mustoe performed my mother's last cosmetic surgery 15 years ago and she and I were very pleased. I want all of my care at NWM hospital which he is on staff. It is very important to me the type of anesthesia involved in the cosmetic surgery and he performs it under moderate sedation which is much safer. He is a top doc and I trust him with my surgery and care. He is very personable and made me feel immediately comfortable. I look forward to my surgery later this year after my cardiac clearance. The before and after pictures were also very important to view. I would recommend him to any family and friends interested in cosmetic surgery.
Dr. Mustoe never pushes which is why when he suggests I trust him. Very happy with the results on an additional area I wasn't planning on doing. One area where my Botox was injected still moves just enough to see lines but it can be adjusted next time. Other than that, thrilled.
Have had a great experience every time I've been at the office. Even when I'm nervous Dr Mustoe stays calm and it definitely helps my nerves!
Very disappointed with the outcome. Lack of follow up post op.
First impressions are invaluable when choosing where to have cosmetic procedures done, and I was very impressed by Dr. Mustoe and his staff. His front desk, nurses, and financial guru Lori were just top-notch. I have 3 children under age 4, and I am not the easiest person to get in touch with at times. After much obsessive googling and reading articles I knew my search for the right place was within his practice. Being in the healthcare field myself, I know these doctors are very busy and their time is valuable. Dr. Mustoe treated me as if my time was valuable. I never felt rushed. I was actually surprised by the amount of time he spent with me. He told me how the procedure would be performed, and what type of outcome I should anticipate. His bedside manner is more that of a trusted family doctor. The amount of procedures he has done, and his knowledge sealed the deal for me. As we discussed what I could reasonably expect from procedures under his care, he made me feel 100% at ease. This was comforting for me. It's not the most pleasant thing to stand naked and jiggly in front of a doctor whose profession is helping people achieve perfection, but I was at ease with him.Overall, Dr. Mustoe is a extraordinary surgeon! He is truly gifted and I'm overwhelmed by the level of exceptional care that I received from him, and his staff. If I could give him and the office 10 stars, I would. The administrative staff was EXTREMELY helpful, answered all of my questions, and was very patient with me through the entire process.I could not be more pleased with my procedure, and would recommend this doctor to anyone I know.
I love my nose now! That never ceases to amaze me because there was a time when it would just crush my self-confidence. Also, I feel my face now reflects the type of person I always wanted to be: outgoing, smiley, and positive. I used to be likened to Severus Snape in looks and demeanor so... yeah. I’m just really happy about the outcome :)
Doctor Mustoe took the time to totally explain the procedure. Answered all my questions. Provided alternatives. I did not feel rushed or pressured. Prior referral from a friend for this doctor- she was very pleased and her procedure turned out great.I read reviews about doctor and comfortable with my choice. Provided realistic explanation of the amount of improvement I should expect to see.
Surgeon answered all my questions and saw me a second time when I had more questions.
I really enjoyed the Botox procedure with Dr. Mustoe. He was very patient and informative answering all my questions as it was my first time. I also appreciated that taking into account it was my first time and my desire for a natural appearance, he customized his approach rather then just offering an out of the box treatment option. My wrinkles on my forehead went away almost immediately.
I actually see a difference in my skin. Both Dr. Mustoe and Cindy's knowledge and professionalism is superb. I always feel very confident in their ability to do what is best for me.
doc was knowledgable, showed concern about my issues and took his time with me
I cannot say enough how great of a surgeon Dr. Mustoe is, he is truly a perfectionist and it shows in his work. He asked me several different times what I wanted, in case there were changes or additional things I wanted. He took his time during my initial appointment. As much work that I know comes his way he treated me like I was the only customer he had. I completely trust his work and am very confident he is the BEST surgeon out there. I’ve had many consultations with other surgeons, and Iwas sold on him instantly! I will return to him again and again. If you want the best, you need to go to the best, and this doctor is the VERY BEST! My family are believers too and will be coming to him. Hands down, best experience for me! Going through years of fertility treatments and high risk, difficult pregnancies my self esteem changed greatly as my face just changed, I didn’t feel like myself. This has made a great difference for me, and it’s very natural.
Loved Dr. Mustoe. Very comforting and willing to answer questions. He was effective at reassuring me.
Everyone was very personable and the outcome of my surgery is great. I have more confidence in certain situations.
Dr.Mustoe is highly skilled with Breast Augmentation. I personally did not need to take narcotic pain meds post-op. I appreciate his bed-side manner as well!I am now 6 months post-op and I am happy with the outcome.
Dr. Mustoe is one of a kind. He spent a lot of time with me and gave me the impression that he really cares. In addition, the doctor has the best possible support staff. The nurse Lori is friendly, space friendly, responsive and professional. I always enjoy my experience at the office.
Overall I would say Dr Mostoe and staff went above and beyond to make me feel comfortable about choosing this procedure and their expertise to make me feel confident that would be in good hands. I highly recommended them to many of my family and friends.The whole staff feels like family and I feel this is very important to anyone who has to make a decision on choosing a qualified medical team
I couldn't be happier with the treatment by Dr. Mustoe and his staff. I felt that they have done the best job possible and I feel confident that if there is an issue with this procedure in the future, they will be willing to work with me. The staff is professional and kind and although it is an upscale practice, I never felt that they were trying to sell something that wasn't necessary or that they were overpriced. I will be going to my 3rd follow up in a couple weeks. I feel that shows Dr. Mustoe's interest in the long term satisfaction of my surgery. I would recommend them to anyone So far, I couldn't be happier with the result of my surgery.
Dr. Mustoe was extremely reassuring, knowledgeable, and professional. I had the utmost confidence in his abilities and was very pleased with the outcome of my surgery.
I came to Dr. Mustoe not knowing exactly what I wanted, and he helped me with every decision. His knowledge on scarring and his precise timeing of what one goes through with new implants is very impressive. I will definitely go back to him should I need any other procedures. Anytime I had questions post-surgery, Dr. Mustoe was quick to respond even when he was out of the country.
Enhanced my appearance. Reduced " Angry Bird "look. Made me look more pleasant.
Dr. Mustoe was extremely personable, kind, and knowledgeable as well as his staff. As soon as my consult was over I KNEW he was the one as I no longer had second thoughts about my outcome not coming out perfect. Nervous but now excited for my day to come!
I was highly satisfied because of the way the staff and the doctor handled themselves during my visit and genuinely felt respected while I was in the office.
I was very pleased with Dr. Mustoe and staff. I am very confident in Dr. Mustoe's expertise and look forward in having my procedure.Thank you for all your help! [patient name]
Everyone involved were professional and efficient
Dr.Mustoe and his staff are professionals and make you feel comfortable at all times. They are interested in answering all questions and if they did not know were reliable in getting the information needed. I am very happy with my relationship with this office! I had wonderful results!
The Dr. and his staff are always professional, friendly and efficient. Great, more youthful, natural appearance.
Yes I was treated very well. Dr. Mustoe made me feel very comfortable and gave me complete confidence in my procedure.
I see improvement daily. It's been 7 months Look younger
The result. I look better.
My consultation visit was professional, friendly and efficient. Being in the medical/nursing field, myself, I appreciate that very much! My husband (who was with me) felt comfortable with Dr.Mustoe's honest assessment and extensive surgical experience.
Everything went smoothly, no complaints. Staff was professional.
Dr. Mustoe thoroughly explained the procedure and answered all my questions. Dr. Mustoe took his time to ensure that all my questions and concerns were answered. I feel that he is out for my best interest. I look forward to having my procedure with him in June.
Dr. Mustoe and everyone at his practice is highly professional while still being friendly, warm and attentive to the patient. I always felt that Dr. Mustoe was completely focused on me during every consultation and visit- never rushed or preoccupied- when he walks in the room he gives the patient his full attention. I had complete confidence in his skill as a surgeon, and am very pleased with the result. I have referred others already, and will see Dr.Mustoe for any future procedures. The best thing is looking in the mirror and being happy with the reflection! I am just a better version of me- not a new me", which is exactly what I was hoping for!"
Dr.Mustoe is a great doctor. I am always very happy with the results of his procedures. Fast, easy and painless.
Very thorogh explanation thru out Dr Mustoe is succint and a good listener. He is effective in evert regard Well planned in every step
It was clear that both the clinician and the staff were all professionals. I wasn't rushed along and given ample time to ask questions and review the procedure. I felt comfortable and will be scheduling my procedure with the doctor.
Everyone was professional, informative and kind. Good results and a feeling of self confidence.
The Doctor is fantastic, very skilled and professional. My face looks much younger and I am very satisfied.
Having visited other surgeons before I was hugely impressed with Dr Mustoes manner, profesionalism and the time he spent with me explaining how things would work considering it was a pretty straight forward procedure. I have and will continue to recommend him to friends and family.
For minimal downtime the result was very satisfactory gave me the look (. Good nights rest) I was hoping for! The Practice Manager Laurie(sp?) was able to help accommodate me and make my appointment to fit my busy schedule, reminders were helpful and overall level of professionalism of entire Team exceeded my expectations
I was aware Dr. Mustoe is highly regarded in his field through my late wife who was a patient. The professionalism of Dr. Mustoe and his friendly staff is unsurpassed and is extremely comforting to one contemplating this type of procedure. I Look forward to my upcoming surgery and the renewed confidence I will have in my appearance.
Dr. Mustoe is patient and answers all your questions.
I was very impressed with the doctors comfort level, he was not hurried or pushy, He answered everything , was careful to let me know I needed work but not offend or hurt my feelings. He had a sense of humor, and I left feeling he would not mess up my face . My daughter has been working with him and felt I would like him.
Very professional staff, no selling", just facts. This surgeon's great reputation is well deserved. Everything was explained to me in detail and I felt good that the decision to proceed was mine, no one pushed me. I feel I will be doing this with a fine practice who will take care of me before, during and after."
In all my dealings with physicians of any kind, I don't think I have ever felt as comfortable with their knowledge and skill as I do with Dr. Mustoe. The fact that he took an hour with me for the consultation was extremely impressive. He uses the latest techniques and explains why he performs his procedures the way he does very thoroughly.
Dr. Mustoe and all of his staff are very delightful. Lori is a pleasure to discuss cost and scheduling with.
Dr. Mustoe really helped me understand various options, including those discussed with another surgeon. I had already scheduled a procedure with another doctor, but felt good enough about Dr. Mustoe to schedule with him instead.
I don't see any difference in my eye lid surgery. Lids look same as before surgery
Dr. Mustoe and his team were very professional, yet made me feel comfortable. My only hesitation towards this procedure was that I often faint or am queasy when thinking about surgery, but everyone that helped me pre and post surgery was very accommodating in making me feel safe and calm. I woke up from the surgery smiling because I was immediately happy with the results. Dr. Mustoe was able to reduce the size of my breasts to the size I wanted and I know it was a tough request. I am so thankful for the outcome and that I no longer have any back pain by the end of the day. I also feel much more comfortable in my body and my clothing, which makes a huge difference in my day. I can't recommend Dr. Mustoe and his team enough.
The physician listened to my concerns, was attentive to my needs, and the outcome and results we're highly satisfactory.
I have asked Dr Benson,my cancer doctor to write a letter giving me permission per Dr. Mustoe's request..Am not sure he did that yet..Since I am working,arranging time off has been a problem due to other emergencies in my broker group that were urgent. I am hoping to get a clear path within 6 months.
I feel Doctor Mustioe truly listened to what I wanted. I did not want to try to look 25, I just wanted to look like myself, yet rested. I am thrilled with the results. The staff was fabulous too. This is my second surgery with Dr Mustoe. He did breast augmentation first. I was very pleased so I retuned again 4 years later. I could not be more pleased.
I never thought my nose could ever look this good. Dr Mustoe exceeded my expectations and my recovery was very easy
The best thing was having a health issue I had been concerned about for some time taken care of so well. I am very relieved and happy to have had Dr. Mustoe and his wonderful staff make this so easy. Due to the age and decomposition of my implants, I was quite apprehensive about the possible invasiveness and complications that might occur.To my relief, the entire process went so well and so relatively pain free that I had to remind myself to rest and recuperate.
Most importantly, Dr. Mustoe is a highly skilled surgeon with an unblemished record. His results achieve a natural appearance and he clearly communicates what the patient can expect for the outcome. He also gives a cell phone number so his patients can contact him at any time after surgery should there be a concern. He is also willing to squeeze you into his very busy schedule if you have a post-surgical concern. His nurse, Beth, is kind and informative and returns calls quickly. The combination of his skill and concern for his patients makes him The One" for Chicago in my opinion. And I have (unfortunately) used another surgeon for a different procedure with less than desirable results." I had a lower facelift, neck lift and upper-lower bleph. No one that I haven't told knows I had all those procedures done. Most of the comments I receive are yoiur skin looks fabulous- what are you doing?" I look younger but I do not look artificial. I am 60, thin and in relatively good shape. What is important to me is that my face doesn't look too young for the rest of me- before I felt that I looked saggy now I look 10 years younger"
Dr Mustoe has carefully chosen his staff to complement his practice that he has carefully built up over the years. He has everything that I want and need in a plastic surgeon! He has the skillful steady hands, years of experience, knowledge, education, background, bedside manner and personality as well. He has a large list of grateful clientele. Something that I learned by talking to others, when I arrived early for appointments.Dr. Mustoe has an excellent reputation amongst other physicians and comes highly recommended. He has rankled Top Dr several years in A row and scores highly in Chicago magazine as Top Doc.
Dr. Mustoe and his team are top notch. Dr. Mustoe listens well and follows the patient's lead. He, and his nurse, Beth, takes the time to answer any questions and put you at ease. The idea of surgery is scary for sure, but the level of expertise and confidence that the Mustoe team has instills a calm. Highly recommend.
Dr. Mustoe is thorough in his explanations and in answering your questions. He is the consumate professional and comes across as compassionate and knowledgeable in his profession. I felt very comfortable and sure I was making the right decision after our consultation.
One of the nurses made awkward small talk with me. I
It was great from top to bottom. Dr Mustoe was amazing. I would go back to him in a second for anything else I would want done. Can't say enough good things I still look like myself, but I am happier. No one new I had anything done. I just kept getting people saying I look good but not sure why.
The best thing about my procedures is the feeling of trust and confidence I have in Dr. Mustoe and his staff. Dr. Mustoe has demonstrated superior surgical skills, honest and professional bedside manor, and has shown an impressive commitment to achieve desired results. I have had three procedures done by Dr. Mustoe and have been satisfied and have developed a high degree of trust in his abilities. His office is extremely well run and his staff has made me feel very comfortable. Post op care is very attentive and accessible.
The doctor and his staff were so professional and made us feel at ease every step of the way. Dr Mustoe is a wonderful surgeon and very compassionate man. The surgery went very well. It has made my daughter more confident.
Fast recovery, no pain or complications. Extremely satisfied with the result of my rhino plasty. Dr Mustoe is brilliant.
I have faith in the divtor's expertise. The staff is only a plus because they are very good communicators and try hard to make the patient comfortable. I feel more confident about my appearance.
My experience was tremendous! Dr. Mustoe is very professional and clear in his communications. He does a good job of setting the right expectations and hires excellent people to work in his practice.
No forehead wrinkle:). I have been going to Dr. Mustoe for over 10 years. He is the best!
I am more confident. I was embarrassed about how distorted my face had become after the dental complications. It's a confidence booster to know that I may be 66 but look to be in my mid-50s, or even younger. Thanks, Dr. Mustoe and Beth! I received the best care from Dr. Mustoe, Beth, his nurse, and Cindy, his aesthetician. I came to him with a distorted face from dental complications. He reconstructed my face and returned it to its original state in my 50s. Dr. Mustoe did my eyelids, face, neck, and chin. I also had fat grafting to lessen the indentations from my dental surgery. Thanks to Dr. Mustoe, I look 10 years younger!
Gave me more self confidence and encourages me to take care of my body to complement this procedure. Thank you! Dr. Mustoe and his staff were professional, listened to my requests and concerns, and were very supportive throughout the process. I was VERY apprehensive and didn't know what to expect but they handled wonderfully. I would absolutely recommend this team to anyone considering breast augmentation. Dr. Mustoe is a patient, humble, kind, highly skilled professional that I would come back to for future procedures. A special thank you to the entire team for their excellent work.
More confident. I appear on film sometime and I feel more secure. . People very nice and informative. Felt like I was in good hands. Was made to feel very secure and comfortable
I appreciated the professional approach to the appointment, timeliness of the appointment and great amount of time the surgeon spent with me. My questions were all answered, the surgeon was informative, interested and helpful. He did not over sell the procedure and generally seemed like he cared and very much knew what he was doing.
I am very pleased with my cosmetic results and have a restored confidence in myself. From the beginning dr Musto inspired confidence. He communicated easily and answered all questions thoroughly. His relationship with his staff was very professional and their teamwork made me feel very comfortable. This communication with the doctor and staff continue throughout my recovery period.Outcome of my surgeries exceeded my expectations.
Dr. Mustoe gave us a lot of time and attention My daughter has had 2 nose surgeries previously with another doctor. He explained what could be done. He made himself very available and answered all of our questions with great patience. He said that he will be able to improve her appearance, and discussed how he sees her face now, and what he will do to improve her appearance. Sounded very confident about what he will be able to achieve.
Dr. Mustoe spent as much time as I needed to answer all of my questions and go over the procedure in detail. He also spent time showing me pictures of other rhinoplasties he had done, explaining to me what can be expected in the outcome and also to get an idea of what I was looking for.
The results were exactly what we had hoped for. Dr. Mustoe is such a nice man. He and his staff are so professional. We didn't spend hours waiting to see him for appointments and surgery, like other physicians. His work is impeccable. He listens to what the patient wants and makes sure that he delivers on that, while incorporating his artistic touch to his work. We were completely satisfied. After going to him, I would never choose another plastic surgeon. I completely trust him and will go to him for future work. His prices are reasonable, not like other physicians who charge and arm and a leg, and have no bedside manner. Dr. Mustoe even gave us his private cell number if we needed him for anything. Noone compares. I wouldn't waste my time going to anyone else.
The way I look afterwards was exactly what I wanted. I was really satisfied with the care I was given. To meeting the doctors and nurses in the office( who answered all my questions and explained everything perfectly for me). To the care I got in the surgical center. I was totally put at ease when I got there. My recovery time was exactly what I was told to expect. I had no complications and was extremely satisfied with my procedure.
Wonderful surgeon who is kind and really listens plus I love the result. Couldn't ask for more than that. I feel so much more confident. I also feel relieved to have finally done this, it's been a long time coming.
well to begin with, mustoe is a flat out genius. expect the best in skill, expertise and sheer talent from this surgeon. additionally his personal standards of his own work will surpass Anyone's best expectations as well as their most idealistic of hopes so you are risking nothing and gaining gorgeous. he also possesses great character and is principled which means he simply cannot be convinced, pressured nor paid to compromise his work which also means his patients safety and wellness. at all. trust me when i state this is of invaluable benefit to each and every patient he sees. and his results are well, perfect. beautiful, natural and therefore believable, which is the mark of exceptional work. if you look like you've had 'work done' to your face/body then it certainly is not the best, and why the hell do it at all if it won't be perfect? that would be totally pointless. never forget cosmetic surgery also still needs to be safe healthwise as with every other medical procedure. i have more than one friend who suffered awful, horrendous and terrifying complications from their ridiculously incompetent and unethical doctors. one does not look for 'cheaper' doctors to perform on them unless they are plainly stupid. tip: doctor's who are top in their fields do not offer discounted fees, promotional deals or blue light specials. and you should think twice before using one that does. mustoe' s the bomb, he definitely delivers on every count.
Despite the lipo removing < 1 lb from 3 areas, I look noticeably different and receive a ton of compliments. Had a good discussion regarding the follow-up from lipo and the dr did a consultation and my first Botox injections. He encouraged a conservative approach, which I appreciated.
Dr. Mustoe is extremely attentive during office visits. He takes time to answer questions and listen to concerns. He also is honest about outcomes--at least as closely as is humanly possible.
It helped me regain confidence. I was given personal attention and even after hours access to my surgeon for questions and concerns post-surgery. He was friendly and I very highly qualified so I was at ease going into the surgery and very happy with the results!
Amazingly natural appearance post-surgery and also quick recovery time. Dr. Mustoe is an outstanding clinician. I have total trust in him as my surgeon. He really listens and he has excellent clinical judgement. He is also highly artistic in his ability to visualize a result that looks incredibly natural while also rejuvenating the patient's appearance. This is my third surgery with him. And I have also had cosmetic procedures. In all, the results are so natural that even my extended family members are unaware. I just look refreshed and youthful.
I appreciated the time that Dr. Mustoe spent with me to explain the procedure, answer my question, and discuss the recovery process. I also appreciated the opportunity to talk to the doctor in his office, a comfortable setting that encouraged additional conversation.
Long wait time despite arriving early for appointment. Botox didn't "take," so I tried to schedule a follow-up but scheduling was so difficult due to Dr. Mustoe being so busy that I wasn't able to get it. I am now less that 3 months out and need another treatment, despite much longer effect-time in the past.
I think that the surgeon gave me good advice on how to rectify a problem with my neck. He was patient and answered my questions and did not rush me to a decision. I was totally satisfied with the consultation and felt that my problem was carefully evaluated.
Excellent doctor and anesthesiologist ! Should have asked to have seen pictures on computerTo discuss a little further but so far happy with the surgery. Very kind Doctor.
I am much more confident about my appearance. I no longer look tired because of bags under my eyes or dour because of a drooping lip line. I feel better overall because I know I look better. . The procedure accomplished exactly what I had hoped for. The results of the face lift and the eye lift were a dramatic improvement. Yet, everything looked natural. All the personnel I interacted with were professional, informative and caring.
We felt that Dr. Mustoe was very honest and realistic about expectations and seemed to care about doing a good job.
I decided to have a Consulation with Dr.Mustoe because he is chief at Northwestern for plastics , which already speaks highly of him his before and after pictures from previous patients. His background in education makes him more than competitent in the field, during the visit I never felt rushed I spend about 40 minutes with him and he was honest and went into detail what my nose looked from the inside and what he planned to do, he wasn't trying to sell me on anything else. I honestly felt like he was the one the moment I booked the consultation with him and once I meet him I defiantly knew he were the one I would choose, his office is well run at the time of my consultation, again he seem sincere and walk me thru what my procedure would be like and recovery time , the before and after photos he showed me patients have little to no brusing at their post op visit. I schedule my procedure for August 17 which is a little over 2 months or so, I feel comfortable he can accomplish my rhinoplasty
I was very satisfied with the results. Everything was perfectand very professional
Friendly, relaxed, experienced, interested, qualified staff
Minimally invasive. It's early to tell, (3 1/2 weeks), but the test spot Dr. Mustoe treated is greatly improved. It's possible that the texture in the stretch mark is almost normal. Dr. Mustoe's approach sounded more promising that what dermatologists proposed and much less invasive than what other plastic surgeons suggested. So far, it's looking good.
The procedure didn't happen. I was told I could come back or make another appointment, all I received was a consultation.
Dr. Mustoe explained the procedure and showed me photos of women my age who have had the procedure.
the surgeon was not pushy and explained everything in detail
Had surgery in 2011 quite pleased,
I feel good about my looks. professional, and friendly.
I was hesitate for so long to do my nose surgery because many people who I knew their face become artificial after the surgery.but after I met dr.Mustoe, I feel more comfortable to do the surgery In fact I was 90% satisfied about my beauty before surgery but feel like I could looks even prettier if I fix my nose.especially, in pictures, I didn't like how my nose looks like especially when I smiles.but now I feel more comfortable about my face and my pictures because now my nose looks so nice, match my face and natural too. The surgeon is very friendly and nice to patient and give them his attention, time during the appointment. and never rush the patient.and he is professional and the surgery goes smooth and the results become better than I expect.also, the staff are very nice to the patient.
I felt very comfortable and love my out come . Dr. Mustoe & staff are amazing
It has not changed my life but I no longer feel like a burn victim".". I came to Dr Mustoe after a horrific liposuction/ tummy tuck healing. He did an outstanding job performing a scar revision and completing a satisfactory result for me.
I was hindered in movement by excess fat and tissue. I can now move and continue to build my strength and balance and quality of life for the future. . This procedure was a dream come true. The staff and surgeon made me feel very special. Each person is available and answers my concerns by putting me at ease. I must compliment Beth, nurse, on her open approach. Dr Mustoe knows his business and he shares with facts and experience. I could not ask or need for more. This is a first class business. Hats off to this team!
Keeps me competitive in the workplace. Makes me feel great. Dr Mustoe is a gifted technician, artist, and physician. I totally trust his judgment.
Great results !! Very pleased !! . Great experience from beginning to end . I will continue to let people know what a great Dr. and great staff they are .
It gave me a refreshed look. Others don't know that anything changed. They just think I look good. It also seemed to take a few years off my face. . Dr. Mustoe is a highly skilled surgeon. My impression is that each case is important to him: what the patient desires and the outcome. I also sense that he either oversees or monitors other steps / functions, possibly in the operating room and in his office. His office is very well run and his staff is highly competent. Right after surgery, even with the split on my nose, a relative could see that my nose looked good. Days later, even with swelling and minimal bruises--and the splint still on my nose--a woman I didn't know, who must have had rhinoplasty years ago, stopped me and asked me who my surgeon was. She said my nose looked beautiful.I'm now about 3 months post-op and am very happy with the outcome. I have a natural result, which is what I wanted. It's as this is the nose I should have always had.
Yes my smile lines look great! Thank you I will be back!
Professional staff. Dr. Mustoe spent as much time as I needed to answer questions. I feel comfortable with surgeon because I have researched his qualifications and I have had a small procedure done previously and was more than satisfied. Also, I was given options and never felt pressured to do something I was not comfortable with. My satisfaction seemed to be top priority with Doctor.Have not yet been to my prep appointment.
The results and how I was able to work with the doctor to figure out exactly what I wanted. His patience and knowledge were phenomenal! Everything about the procedure, the doctor, the office and staff was highly satisfying. The doctor was absolutely wonderful from his bedside manner, asking and answering questions and making sure everything was taken care of. I am so pleased and will absolutely recommend them to all my family and friends!
Long exam room wait time, but Doctor and staff were great.
Very noticeable difference that the bump is gone. Still waiting to see how well it heals..time will tell.
Great personable and professional staff!!! No frown marks
Wrinkles are gone. I was seen on time, staff were all friendly and efficient. Doctor is very competent.
I had a procedure with Dr. Mustoe previously. He is a terrific surgeon and a very caring person. I trust him. I had a good experience the first time and have no reason to go to another plastic surgeon. The staff is friendly, knowledgeable, caring. I feel like I have a good relationship with the team. All good.
I was very satisfied how Doctor explaining me everything, there was no rush...
Dr Mustoe is the best plastic surgeon. Allof my friends and their friends have been to himfor mommy makeovers since I went to him back in 2005. He takes his time answering all of your questions and he has a a great bedside manner. Not to mention his amazing staff..love Bituin, she's a great addition to his highly skilled team. Great experiences every time.
Dr. Mustoe is very thoughtful In explaining the procedures. This is my second surgery with him and he is exceptional!
Had facelift, neck was falling after three months. Charged again too fix. Transfer of fat from stomach to fix eye deposit. Transfer didn't work. Also have permanent scare on stomach where fat was taken from.
Recovery time was so much better than expected!
Dr. Mustoe and his team are highly professional and experienced, yet also personable and thoughtful as well. Dr. Mustoe gave me his cell phone number after surgery so I could contact him at any time with questions, which I did, and not only did he make himself available, but he was kind and caring. We had several follow up visits, ans I could call or go in anytime as needed, there was no limit. I got to know all the staff members and Dr & his team felt like family by the end of it all. As for the result, it goes without saying Dr. Mustoe is a world class professional, my nose looks great. It was a life changing experience. So in conclusion, you could not do better than Dr. Mustoe!
I felt comfortable, relaxed and had total confidence in the expertise and kindness of the doctor.
Prior to making my appointment I did a lot of research and everything I found indicated that Dr. Mustoe was a very qualified, experienced, skilled, and personable surgeon. During my consultation, I found him to be very personable, knowledgeable, patient and kind. He took the time to answer all of my questions and explain in detail everything about his practice, his procedures, his philosophy and my specific procedure. I would not consider entrusting my care to anyone else.
The surgeon took a great deal of time with me and provided useful information regarding what I should expect from the procedure.
Everything was explained to me. All my questions were answered promptly. I had some decision making ability as to how much pre-op medication I could take. I am very happy not to have general anesthesia with all of it's side effects. Being able to take a Xanax and recover quickly after the procedure is a great benefit. The staff is great! I am happy with my results but I would like to have this procedure done again to give me even better results.
I needed a confident team to fulfill my dream. I could see that the entire practice was a team each doing their individual piece of the procedure. I only did not get follow up info prior to surgery.
Dr. Mustoe is such a wonderful doctor. He's an absolute professional and an expert. He also took the time to talk with me about my father's medical condition and was generous in giving his advice. Additionally, he responded to emails from me about my father's surgeon and took the time to check with a colleague who knew my father's surgeon. All of this is so far beyond the expectation, and it reflects Dr. Mustoe's incredible commitment to his patients' overall well-being. Results are always exactly what he says they will be.
Dr Mustoe was able to successfully reduce years from my face which was desired gosl. I have natural refreshed look and nobody is any the wiser regarding what I had done
My lips look very good. Very natural.
Dr. and staff listened politely, showed respect. I especially like the facility because I had my own small room with a place for my husband to wait comfortably and plug in his computer. It was very quiet. I don't even remember being wheeled out or back. It was seamless and it wasn't frightening, as hospital stays usually are.
I had already done my research on doctors. Also, he came highly recommendedz
Very informative and thorough exam. Kind and friendly staff.
Dr. Mustoe sets a terrific professional and personal tone in this incredible office. He instills a confidence when discussing a procedure and always takes the time to discuss not only the procedure but the patient's experience, point of view, questions for both pre and post operative. One could say that Dr. Mustoe has "patience" for patients. This respect and professional knowledge radiates to his nurse, Beth Wagley. Who as well has the time to ensure you have everything that you need and access for answers or any concerns you may have with herself or the doctor directly. I was never once nervous, concerned or questioning leading up to or after either of my procedures with Dr. Mustoe because of that confidence instilled by himself, Beth and the entire team at the office.
The nurse was very friendly, patient and understanding.
Dr. Mustoe was very informative and confident in his ability to help me achieve the results that I'm looking for. He helped me to feel confident about the procedure and addressed my concerns.
Dr. Mustoe is a medical magician! My tummy tuck recovery was relatively painless and I was able to go back to work within a week of surgery. I'm very pleased with the outcome (although I wish the scarring wasn't so intense, but that's to be expected at this point). After I had my first consultation with Dr. Mustoe, I didn't even bother meeting with other plastic surgeons because I know he was going to be the best. I was a little worried that I would wake up during the middle of my surgery (since he doesn't use general anesthesia), but of course, that didn't happen (what a relief). I would highly recommend Dr. Mustoe to other moms who need a little makeover.""
Dr. Mustoe is an excellent plastic surgeon. He listens and pays attention to small details which make all the difference. I feel like I look natural not fake Hollywood face. Plus the Botox was for my migraines and it's been unbelievable.
I found the surgeon to be very informative, but impartial, which helped me to make decisions, and helped me feel confident in what I'd chosen. I was able to manage my pain after surgery without needing to take the prescribed narcotics, which I thought was amazing. My pain post surgery was much less than anticipated. I'm pleased with him thin/ flat my scar is- even though it's large it's not upsetting.
I have been a patient of Dr. Mustoe for a few years and have always been quite satisfied with the outcome of the procedures he performed. Dr. Mustoe is professional and very friendly, as well as his staff. I often refer friends and family members to Dr. Mustoe.
The dr. fixed the problem but did not go overboard. It looks very natural.
Setting realistic expectations of procedure and confidence in surgeon and his follow through!
Dr. Mustoe really is a great surgeon. He cares for his patients and I am very happy with my results.
Dr. Mustoe is the BEST!
Dr. Mustoe is simply the best of the best. He listens, offers honest input, and performs surgery in a timely manner. He has wisdom from age and experience and meticulously re-creates from a gifted artists perspective. I can't imagine going to any other surgeon.
Dr. Musto has never let me down. He has helped me in so many ways over the past 25 years that I have had to call on him for help. There no other surgeon who is more capable. I am grateful to him once again.
Everyone at the office is very friendly and knowledgable. Dr. Mustoe is an amazing surgeon!
Dr. Mustoe and staff took time to listen to my needs and concerns and answer all my questions and provide different approaches to my surgery and then help me decide which was the best option for me. There was a great level of trust in the relationship and I felt incredible comfortable. The level of care at the surgical center was also great; facilities and people went above and beyond to ensure the care was the best.
I look and feel great
Very professional-friends recommended Dr. Mustoe. Beth and Cindy very helpful.
I have had four surgery done by Doctor Mustoe they all turned out fantastic he is a wonderful surgeon
Staff is very kind and explained all, and the Dr. is Awesome, very gentle & very impressive wall of fame (degrees & certs), which really made me feel safe. I did not feel as uncomfortable as the first time, I ventured looking into this procedure. The last one was cold and did not leave a good impression on me at all!
The doctors, nurses, and staff at both the hospital and Dr. Mustoe's practice were extremely nice and very informative and were really with me every step of the way! I loved all of them!
The doctor was super professional
I've known Dr Mustoe for Years. He does BEAUTIFUL WORK. I AM IN REMISSION AT THE MOMENT AND ENJOYING FEELING BETTER FOR A LITTLE WHILE.... ????
Dr. Mustoe is terrific. Everything was fine.
It was pleasant to speak with every staff member along the way in addition to speaking to Dr. Mustoe. I finally met an office / doctor who did not attempt to sell" or "oversell" me on anything, i.e. - he did not act like this procedure would make or break his practice. Dr. Mustoe was knowledgeable, confident, and direct with the information he provided me in addition to addressing my questions & concerns. It was pleasant to have not only an informative conversation, but also a better understanding of his experience with this particular procedure, and his demeanor put me at ease. The fact that he took the time to walk with me when I spoke with Lori about the procedure / scheduling / costs and indicate that he would write a letter to my insurance company speaks volumes of his medical & business ethics. Thank you for making it a pleasant experience & I look forward to my procedure!"
Also busy office. Staff is always willing to answer questions. Dr. Mustoe explains things and answers questions.
Dr Mustoe is one of the best doctors I've ever met. He listens and explains. He took time with me on the weekend. He gave me his undivided attention and made me feel like I was the only patient he was seeing. So often doctors make you feel like you are part of a production line, but not Dr Mustoe. I also love his nurse, Beth. Everything he said would happen with my procedure was true and honest. I was amazed at how little pain was involved and how the scars are already disappearing after only 3 weeks since my surgery. Highly impressed with this great tall giant!
Dr Mustoe is amazingly kind and patient !!! He is very knowledgeable and experienced . He is also honest with what to expect in terms of the procedure process and results.Love Bituin who takes care of all the scheduling etc. I plan on having other procedures there as well down the road . Very lucky to have found them !!!!
The surgeon made the incision in the wrong place. The surgery being performed was a major surgery and this was a major mistake.
The consultation was very satisfactory but I also requested Botox while at the office. I was very disappointed in the results. I've been doing Botox twice a year for 10 years and I've only experienced what I call Spock eyes" once. That happened the first time I tried Botox at a walk in day spa. Since then I've only gone to dermatologists or surgeons. I have to admit I'm a little hesitant to follow through with a complicated mid face lift procedure if something as simple as botox wasn't done correctly."
Keep smiling...it was awesome
Yes, doctor mustoe always does a great natural looking injection on my lips . Top rated for a reason . Highly recommended
-The care I received from Dr. Mustoe and Nurse Beth Wragley was outstanding.-I had a concern the day after surgery and my question was answered very quickly, which put my mind at ease.-I am very confident in Dr. Mustoe's surgical abilities and his judgement on aesthetics. -I am happy with the results so far, and I am sure they will continue to improve.
Dr Mustoe was very informative and took the time to discuss all aspects of the procedures.
Wait times were very long for being a 9:15 a.m. appointment.
Dr. Mustoe is an outstanding surgeon, capable of offering excellent advice and always delivering on his promises. His nurse Beth has an excellent grasp of her role and is always knowledgeable, caring and compassionate. The administrative assistant is very patient focused and ensures a seamless professional experience. The new environment makes the experience more luxurious and relaxing. I can't say enough about my satisfaction I call it delight. Thank you very much for asking.
Dr. Mustoe is certainly a highly-skilled physician, like many. However, he is so patient, detailed and has a way of putting one at ease that made each step of the process far easier than I would have expected. I was immediately comfortable with my decision, and had no doubts in trusting his expertise and opinions. His staff is also top-notch. I would return to this practice and recommend others without any hesitation.
I am in education, so my window of time to have procedures done is limited. I had already met with a PS in my area and was going to go ahead and schedule it, but something about the surgeon and the surgery center just didn't sit well with me. I asked a friend if she had any recommendations in her circle of friends and she came back with Dr. Mustoe. After reviewing his work, credentials, and testimonies about him on the internet, I decided I needed to have a consult with him before I committed to anything. I called Laurie to see if it was possible for me to even see him - and more importantly have the procedure done over this summer. It was mid June. Laurie said she was certain I would be able to be seen before July. I received a call and got an appt.. for June 30. She held true to her word. Yes, on the 30th, there was a wait. A long wait. But, I was so appreciative that I was able to get in that it really was of no significance. I met with Dr. Mustoe and he calmly and patiently explained the procedures (tummy tuck, breast augmentation and lipo). My husband was able to meet me there and listen in as well. I felt extremely confident in his care and his expertise. That's when I realized what was missing with the doc that I was going to use. Very happy that I was able to schedule the procedure.
I went in looking for Radiesse regarding my aging around the mouth and Dr Mustoe changed my life by explaining a procedure that could help my migraines. We immediately chose to do botox that day and the quality of my life has improved in ways I can not begin to describe. I am grateful I took this consultation.
Once I decided to go forward with my decision for breast reduction, my choice in surgeons was clear based on a wonderful experience that a friend had at your office. Everyone was friendly and put me at ease. Although I am a bit nervous, I can't wait for my procedure!
I was given a lot of helpful information, and I wasn't pushed into making decisions I wasn't ready for. The surgeon was thorough and took time to answer my questions. I didn't feel like he was in a hurry to be somewhere else
I've had breast cancer twice, and have worked with him and his staff over the last 3 years. Dr. Mustoe's experience/knowledge and professional manner are why I chose him for my initial surgery (vs another plastic surgeon I had met for a consultation), and I have been very satisfied with the results.
THE DOCTOR DID A GOOD JOB AS ALWAYS
Everyone working at the office was very happy and energetic and willing to help and give professional opinions and services. The doctor was willing to switch his schedule and work with mine as much as possible. He was also very confident in his work and his work was beautiful, and that was very reassuring as to why we picked him as our surgeon.
Great staff, doctor and results. Beautiful new office, too.
Professional, efficient, and kind
Actual day of surgery VERY calming and VERY easy
Dr. Mustoe and his office staff are phenomenal! I felt so comfortable with my decision and they answered all my questions. I am so happy with the outcome and would recommend Dr. Mustoe in the future.
Results exceeded expectations.
The surgeon was highly qualified and showed a real interest in my procedure. The surgeon was very experienced with the procedure I was having done and offered a lot of guidance on the matter which made me feel more at ease about the whole process. The nurses and staff were very helpful and nice which I really appreciated.
The doctor explained the procedure completely and was honest about what I could expect in terms of results. He delivered what he promised. Staff was professional.
Dr. Mustoe explained everything in detail and presented reasonable expectations for both the outcome and the likely challenges of recovery. In my case, he believed there would be minimal challenges--and he was right. The doctor believed post-operative pain would be minimal and, in fact, it was nonexistent! That was a pleasant surprise. I took no pain pills after going to sleep upon returning home from the surgery. With my unexpectedly greater amount of bleeding, Dr. Mustoe managed that situation well and presented options. All information he gave, at all times in all aspects of this experience, was detailed and very helpful.His office is professionally run and his personnel are very patient, informative, helpful and pleasant. I dealt mostly with Lori and Beth. I did have to wait 35 minutes to see him for one of my visits and, while I have noted that, it is insignificant when compared to my high level of satisfaction with the entire experience. Physical outcomes are somewhat unpredictable and I realize everyone's body is different. However, I truly feel that what was promised has been delivered. True, I am only very early in the recovery process, but the results are already very pronounced and they'll only get better as this normal swelling subsides. By the way, Dr. Mustoe's expected timetable for expected reduction in swelling has also proven very accurate.
I was highly satisfied with my experience at Dr. Mustoe's office. I can't say enough great things about him and the office's staff. It was professional, welcoming, and as a patient, I felt safe because the Dr. Mustoe took the time to help me understand the procedure and answer all my questions. Dr. Mustoe provided an open door for communication; he was available for all my questions before and afterwards, personally. When we met, he provided contact information that made him readily available to me and any of my questioning. This made me realize that I had made the right decision in choosing Dr. Mustoe.
The estimate for the procedures was extremely high...I'd hope to come out looking like Angelina Jolie for that money.
I liked the physician and staff. Office clean and comfortable. Close to home.
Dr. Mustoe is, hands down, one of the best doctors I've been to. He's courteous, thoughtful, confident, an artist, and, I believe, completely committed to making the experience and the end product absolute perfection. I adore him.
The physician was very thorough in his explanations of how and why he was doing the procedure a specific way. It was educational and comforting, knowing that my doctor was experienced and confident. The computer images they were able to generate were also very helpful, as well as the before and after pics of previous clientele.
Dr. Mustoe is excellent as was the nurse. Very focused on me and my needs.
The doctor was professional, he took his time explaining the procedure, the alternatives and the fee. I walked out satisfied with my visit.
Dr. Mustoe performed breast reduction surgery on my daughter years ago and she and I both were please with the results and lack of complications. I also was thrilled to hear the scheduling assistant say that she had the same procedure I will be having. She looked great - very natural.
Dr Mustoe was thoughtful and highly skilled. I felt he listened closely to my concerns and thoroughly explained treatment options and helped manage expectations for outcome. He had a wonderful manner.
I was given a very realistic idea of what I could expect throughout the entire process from consult to fully healed, and I could not be more pleased with my results. My doctor actually exceeded expectations.
I was highly satisfied with my consultation because Dr. Mustoe was very professional, he made me feel very comfortable, he was informative, answered all my questions and concerns, and the before and after pictures of what the surgery may look like also helped very much. I really enjoyed this consultation. I saw another doctor and he was very short and not comforting. Dr. Mustoe made me feel much better about the surgery I wanted.
Dr. M. did a great job. I have excellent results. Dr. M and everyone in the office was very nice and helpful at all times. Great experience. I am very glad I did it.
Dr. Mustoe was outstanding to work with. I am so glad I made the drive to meet with him and his staff. My outcome is nothing short of outstanding. I would recommend him and his staff to everyone I know.
Dr Mustoe takes his time and the office is friendly and so professional! I've been seeing Dr. Mustoe for years and my Botox has ALWAYS been long lasting and perfectly done! Can't imagine going anywhere else...
Dr. Mustoe has such a calming bedside manner. I trust him and the wonderful work he does. I am planning a surgical procedure with him in the near future and i trust him with my life.
The addition of a tummy tuck to the breast reduction made this a life changing operation. I have never felt as good in my body and now I look like I always felt. Dr. Mustoe was terrific in all of our visits and made me feel beautiful from the start. Thank you to him for making me so very happy.
everyone at the office and surgeon were outstanding, professional, polite and professionalDr. Mustoe is such an excellent surgeon and so pleasant to communicate with I couldn't have asked for more out of the processthere was 1 person at the surgical center who called me pre-op and she was quite kurt and almost rude but everyone else there was wonderful.
I found Dr Mustoe very professional, honest and a very nice person over all .
surgeon and all staff members are highly professional and skilled ,they make patient experiences as comfortable as possible
Dr. Mustoe is the most professional, kind and thorough surgeon that I have ever met. He is a perfectionist without any attitude. I was a bit nervous, I had a breast reduction to help with shoulder and back pain. Since I was going under, I decided to have a tummy tuck to get rid of some excess fat that diet and exercise were not helping. I felt like I was cheating and embarrassed, but Dr. Mustoe made me feel comfortable. I now am even more motivated to stick to my exercise routine and diet to take care of his beautiful work. If I'm ever to have plastic surgery again, Dr. Mustoe is my doctor. I recommend him to anyone and everyone! Thank you Dr. Mustoe!
Dr. Mustoe has performed two of the four breast augmentations I've undergone. The first two surgeries, performed by another surgeon, went very wrong resulting in an over-cut left breast pocket and severe deformity. Dr. Mustoe performed the first revision/augmentation surgery to repair the damage 6 years ago and I was highly satisfied with the results. When I decided to downsize and undergo a fourth surgery, I naturally wanted Dr. Mustoe to be my surgeon. Now, over three months post-op, I'm thrilled with the results and so grateful to Dr. Mustoe for partnering with me to achieve a look so natural that I feel my breasts have been restored to their God-given shape as they were before I had my very first surgery. I'm convinced that, if Dr. Mustoe had been my surgeon for the first surgery, my first surgery would have been my last.
Dr. Mustoe was patient and provided a reasonable basis of what to expect from my elective procedure. He did not make empty promises of what to expect post-operation. He appeared very competent and I felt comfortable with his ability to perform the surgery and to minimize the chance of any complications. Dr. Mustoe was genuinely interested in ensuring I was happy with my results and even performed a minor outpatient touch-up procedure at a very reduced cost to ensure I was happy with my results. His staff was always genuinely friendly and cared about my comfort. Both the doctor and his staff were also mindful of my schedule and were always timely. Dr. Mustoe made himself available for post-operative follow-ups and even took the time on the weekend to remove a drain. I would recommend anyone to Dr. Mustoe for any elective or reconstructive procedure.
Because Dr Mustoe and Beth are very professional and experienced.
Highly satisfied with breast reduction. Also had some tissue removed from under my arm…we had to go back in to fix that scar and we are still waiting for it to settle" - hope it will be unnoticeable."
personable, perfessional, honest, concerned, attentive treatment by all staff
Thank you Dr. M and staff. Its always a joy to come to your space and feel so welcome and walk out with a smile.
Everything was handled beyond my expectations.
My experiences w dr Mustoe are always positive he listens we talk and then decide the best way to achive whst I want aldo any of my prior work has been great
First, my apologies for the delay in replying to this survey, which was received and automatically routed to an incorrect folder... Prior to the consultation, and as a clinical nurse specialist, I had extensively reviewed other surgeons. Dr. Mustoe was the only one I would consider, and he certainly exceeded my high expectations. I truly appreciated the time he took to thoroughly, knowledgeably answered all my questions. This very positive experience was holistic, even the medical suite reflected calm and the beautiful attention to detail hoped for when considering aesthetic surgery. First impressions are significant, which began when I called for the appointment and met" Laurie. She has proven to be very informative and helpful. Thank You, and I scheduled the procedures yesterday. "
Dr. Mustoe and his staff have achieved an unparalleled level of professionalism while making the client feel like a friend. I have complete confidence in every person in his practice and truly look forward to my appointments. I know I'll be greeted with warm smiles and words, I'll never be rushed through an appointment, and most importantly, any procedures or thoughts of procedures are MY idea. In the presence of such an extraordinarily talented plastic surgeon and his staff who's careers are beauty (and of course restoration of injuries) it would be easy to feel self conscience and wonder when you are talking with them, "are they looking at what they could change about me; are they thinking I need more work done to enhance my appearance than I THINK I do?" It can be very intimidating and I have known plastic surgeons that 'look right through you.' Never have I felt that or has the thought even entered my mind with Dr. Mustoe or his staff. Any discussions on what I'd like to see modified in my appearance are my idea and only after I broach the subject, does Dr. Mustoe discuss the options available. It might not sound like a big deal, but it is.
Dr. Mustoe is by far, the most highly skilled physician I have ever had. I felt completely safe in his care. He was kind and compassionate and was diligent in making sure that I had perfect results after my surgery. I am a physician myself and I would not go to anyone other than Dr. Mustoe for my care.
Before making a decision on my eyelid surgery, I did a lot of research for six months prior to my surgery and I went and saw three other surgeons before deciding on Dr Thomas Mustoe . It was the best choice I ever made the doctor and his staff are very professional and very caring for every individual case with follow-up calls after surgery to making sure I had no issues at all, The surgery was so easy, very little pain. I wish I had done the surgery 10 years earlier. Thanks again
The individuals in this practice treat me like family. I have used these practitioners for several years.
Loved Dr. Mustoe and his entire staff at his office.
The Dr. Is very personable. He really takes time out of his busy schedule to talk to you.
I am pleased with the result of my procedure
Patiently answered my many questions, very professional
everyone was very courteous and professional
The whole persona of the doctor I consulted with. He and his staff made an excellent impression in every way. I feel very confident in this doctor's care.
Everything went so well. No problems whatsoever.
Top notch experience from start to finish. Dr. Thomas Mustoe is a 10" in all areas - skill, experience, patient care. Read his reviews and CV - then go talk to him. His office staff is great but Beth - his practice nurse - MSN - adds the added layer of professional care that makes this a great experience. Top grades for this team. I wouldn't hesitate to recommend Dr. Mustoe."
Dr. Mustoe made me feel very comfortable with the procedure.
Dr. Mustoe is simply the best. Period.
Everyone in the office was incredibly warm and friendly - making what can be an awkward experience like elective surgery so much more comfortable. They listened to your unique situation and desires and were able to adjust, to a reasonable extent, pricing and aspects of the surgical procedure. Booking was flexible and I felt like everything (from the first consult to the post-procedural follow-up) happened within a short period of time. Overall a great experience, would highly recommend.
Everything went well.
I trust Dr. Mustoe implicitly. I consider him my PCP. ??
Based on clinical experience, I have total confidence in Dr. Mustoe, he is extraordinary.
Although I was told that I would be able to go out 2-3 weeks after surgery, I think a 6 week timeframe is more realistic. And I was concerned at 3 weeks that what I was seeing in the mirror was a final result. Now that2 months has passed I'm very pleased as is my husband.
I really like the doctor, we discussed what I wanted done and we seemed to be on the same page.
I felt very fortunate to have discovered a surgeon of Dr. Mustoe's caliber. He is God," in a medical sense! I felt no anxiety about any of the procedures performed because Dr. Mustoe and Beth possess a calming demeanor. At no time did I feel rushed or dismissed about any of my concerns."
The surgeon and staff were very professional and thorough. The surgeon took into account my specific needs and expectations in formulating recommendations. I didn't feel rushed at all and I believe it was very important for the surgeon that I had all of the necessary information available to me to make a well-informed personal decision with which I would be highly satisfied.
Dr Mustoe and his team are exceptional, very professional and thorough in his surgical work! Dr Mustoe had to correct a surgery gone wrong by another surgeon. The revised surgery by Dr Mustoe which occurred below the brow line looks perfect.
Everything went the way Dr. Mustoe said it would! I also had minimal bruising and a very speedy recovery with fantastic results!
they explained the procedure in detail, were very helpful and understanding.
I have have had Dr. Mustoe and his staff now perform 2 surgeries and I have been very satisfied both times. Eveyone is very kind, and really knows exactly what needs to be done. I will continue to see Dr. Mustoe and his staff for any future needs, I would NEVER go anywhere else and will also refer anyone that is interested. Thank you for a great experience!
professional surgeon who take his craft seriously and is a perfectionist. Communicates very well relative to past surgeons and comes off as a very real person. makes a difference. Never felt rushed. Nurses were great.
Very comfortable and satisfied with entire experience....
I'm highly satisfied because Dr. Mustoe is very highly skilled of what he does and he put me at ease ever since my very first appointment with him, throughout the surgery and also post op appointments. He was very honest and told me what he can do for me, what to expect and my recovery was unbelievably fast! Not to mention he has a very good bedside manner!
Dr. Mustoe patiently answered my questions and fears at the beginning of the process. He obviously loves what he does and takes pride in his work and he does a great job. His demeanor is gentle and caring. The surgical center was exceptional. The office staff are very friendly and helpful.
Botox results didn't mirrow previous botox procedures. More units were used yet less ares were addressed and results were poor.
The results were wonderful, as usual. Dr. Mustoe is a perfectionist.
Dr. Mustoe is an excellent doctor and I feel he knows what I am looking for. The new office is wonderful, as is his staff
Dr. Mustoe is all about detail. The result post surgery far exceeded my expectations and I am forever grateful for the newly instated confidence with my appearance.
Dr. Mustoe's expertise - both in knowledge and surgical outcome - was fantastic. He took time to explain everything in depth and I never felt rushed during pre- or post-op consultations. He listened to what I wanted (regarding size, etc) and the outcome was fantastic.
Dr. Mustoe is a very experienced professional as well as being a kind and personable man. I have been going to him for seven years and have never been disappointed with the level of care I have received.
I am a psychologist and understand how important listening" to a patient can be. From my first visit Dr. Mustoe and his staff listened patiently and addressed all of my concerns, no matter how trivial. Every one in his office acted professionally and attentively at all times. The physical surroundings also exuded an air of competency, professionalism and success. "
Appt was scheduled for same day I called in as I was visiting from out of town. Dr. agreed to meet me late in the day, and in no way seemed rushed or distracted. Pictures were provided and different options were discussed. I felt at ease and like the Dr's approach both to me and the surgery he described. Office coordinator was extremely helpful with directions, parking info, etc. All in all, a highly positive experience.
Dr Mustoe understands my wants & concerns. He answers all my questions and recommends precedures that will benifit me most.
Very easy process. Everyone very helpful
Everyone was professional. The doctor is very good and was specific on the procedure, took his time to answer all my questions
Dr.Mustoe Made me feel real confident that he knows what he is doing. He was friendly and professional. Looking forward to him doing great work in the future on me. Thank You
Dr. Mustoe is so fantastic! His years of experience add a perspective to any procedure that are unparalleled. In addition, he has an amazing combination of technical skill with aesthetic vision and the eyes and the hands to bring it together for nothing short of a truly fabulous result. He is confident in his approach and yet so humble in his interaction with the patient. I am so grateful for the care he has taken with me to address complex reconstruction and cosmetic concerns, and I know that he has changed my life in a very positive way. I wouldn't even remotely consider using another surgeon on the planet. He is a true gem and genius!
Appreciated Dr Mustoe's manner and attention, and being on a tight budget, very much appreciated his willingness to offer services at a reasonable and fair cost. Thank you
Outstanding customer service. Feeling that the doctor and staff really did care.
A terrific first step on this journey, could not be more satisfied and truly appreciate the care, support and experience. Thank you!
The doctor listened to all of my concerns, explained everything to me and gave me various options for the procedure and the anesthesia. He is not only extremely competent, but he has a very nice bedside manner and makes you feel at ease an in good hands. When asked, he provided data to back up his recommendations and shared his experiences with me - both good and bad - about the various options. He takes into account the entire individual. My results were beautiful with very little downtime and pain. He minimized any discomfort for me and I was out walking the next day 1 1/2 miles at a slow pace. There was absolutely no bruising afterwards and my incisions are healing very nicely. I would highly recommend him to friends and family.
First time to have that type of procedure had very little discomfort and pain during andafter the procedure. The doctor and staff were first class and did excellent follow-up for almost a year. Am considering another procedure.
Dr Mustoe and his staff are very skilled.
Dr. Mustoe is a very knowledgeable doctor. He treats you with respect and makes sure he answers all your questions. After speaking with Dr. Mustoe for the first time, I was very confident about his practice. I knew I had chosen the right doctor for my procedure. I will go back again for any other procedure I might be contemplating in the near future.
The Dr and staff members were very nice, and informative. I saw a picture of a revision that was an outstanding result. Dr Mustoe has my full confidence.
surgeon was very thorough and spent time on questions / concerns. went through photos and showed individual regard for patient. other docs seemed to be assembly line. may be routine for physicians, but major decision for patient
Very thorough consultation that brought up a lot of information not previously available.
I'm always treated in a friendly, professional, very competent way.
Dr. Mustoe took the time to meet with me and provide me all the information I needed to make an informed decision. He made sure he answered my questions and that I felt comfortable with the information he provided before I left. He provided an estimate for the procedure and explained the payment process, the surgical process, and how he would handle a special medical need I have. Based on my meeting with him along with the positive reviews I read online before scheduling the consultation, I have high confidence in Dr. Mustoe. I am planning on scheduling my procedure for the beginning of 2015.
Because Dr Mustoe and his nurse Beth are very compassioniate and knowledgeable and very meticulous in their work. He spends a lot of time with patients and listens.
Still waiting for last of the swelling to go down. Everything happened as described. Results were absolutely in line with what the Dr. described. Very happy with my experience. Looking forward to my next procedure.
I love the results from my proceedure.
truly wonderful doctor. He listened and understood exactly what I wanted. Sincerely the best doctor I have ever had the pleasure of meeting. I would never consider going to anyone other than Dr. Mustoe..he is my doctor for life!
I felt comfortable and confident that Dr. Mustoe would perform my surgery successfully. I can't wait to have the procedure done and enjoy the results.
Loves dr mustoe loves the outcome
The only experience that I was not satisfied with was my interaction with the patient care coordinator/receptionist. During our pre-op to discuss final details of the surgery (after I had already met with the doctor and nurse), she did not have my chart and was confused about the procedure I was having, and the price. I had to inform her about both (she was charging me LESS than what I was quoted, so I corrected her to add all the costs). Her general confusion about what procedure I was having did scare me a bit. If Dr. Mustoe had not been so attentive and thorough during our interactions, I would have had doubts about the overall practice based on multiple confused interactions with the patient care coordinator. She is a lovely and kind person, but seems to need a little more training.
This experience was great. Dr Mustoe took his time anwering all of my questions and was very patient with me. The surgery center was fantastic and caring. The healing process was a breeze!
I was extremely satisfied with my experience with Dr. Mustoe. He took the time and care to listen to all of my concerns. He made me feel at ease. The whole process went just as smoothly as he said. The staff is always friendly. I would definitely come back to Dr. Mustoe for future surgeries and recommend him to friends and family. Happy with my result!
I really appreciated how easy recovery was. I've heard tons of horror stories about 6+ week recoveries after a tummy tuck. I was up and around the following day and really well off after the drains were removed. I loved the nurse, who was so thoughtful and helpful during my postoperative appointments.Dr. Mustoe is a wonderful, artistic surgeon.
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