The procedure was quick and easy, and the office staff were friendly.
Everyone was so nice and the treatment has worked really well for me so far, however my healing process was long and hard. I was extremely swollen to were I couldn't put my arms down the first two days (I was told it would be like golf balls but it was really like soft balls for me) and I feel I was not fully prepped for post op care, I ended up with an infection on my right armpit. Overall I am so happy I went to this clinic for my care and would just recommend they go over post op care vocally.
Overall, very good experience, all the ladies are very nice and Dr. Maddox tries very hard to make you happy. Very happy with all of them. Thank you!
No bruising, minimal discomfort and a positive outcome
Friendly staff, super quick and easy procedure, excellent results
The entire process was a Great experience. Very friendly staff as well as very informative.
Tristin is very efficient and does great work.
The treatment team are all very professional and knowledgeable
Friendly staff. Friendly doctor. Extreme helpful. Trust him to give me honest answers,
Tristin is great and I'm liking the results.
The staff is very polite and helpful.
I always feel very comfortable and can trust I am in good hands !
Very satisfied Dr Maddox is skillfully in his craft.
The doctor and the staff did everything possible to make my procedures as comfortable as possible, since I am allergic to all topical numbing agents. I am so grateful that they have laughing gas available. It really helped.
Excellent professional helpful treatment. Questions answered, very personal service, listens intently and provided me with good advice and information.
They made me feel very welcomed. Very honest and helpful about follow up care.
[Highly satisfied] Because even though I know it was not gonna take all my acne away it did help me see a difference.
She took plenty of time to do the procedure thoroughly from what I could tell.
I love your team, my experience & my results! Thank you for everything.
Everyone was great. Dr. Maddox's assistant was kind & attentive, and during the procedure the doctor was communicative. All of the staff are really nice, front desk etc. I am healing more quickly than I expected, the down time was really only a couple of days.
Procedure and next steps clearly described and executed.
Satisfied with the thoroughness with laser removal. Also, answering all of my questions.
[Highly satisfied?] Yes! Cannot wait to do it again! Tristin and the rest of the staff are so nice and understanding to help me reach my goals.
Amazing, as always. Professional. Kind. Great at what she does.
I have never had a chemical peel before and was extremely nervous. Tristan made me feel so confident that she knew exactly what she was doing and that I was in great hands. The front desk person Zoe was also very kind and inviting.
Dr. Maddox and Tristan keep things fun will ensuring the best possible enhancements.
Dr Maddox and staff are thoughtful and do excellent work
It was quick, easy (I've had Botox several times) and the Doctor was very nice.
Tristin is extremely bubbly and professional
Everyone was extremely helpful and friendly, and Dr. Maddox spent a lot of time answering my questions and explaining the procedure.
Tristin is always very friendly and kind. She was able to get me in for an appointment quickly.
Friendly and supportive staff. Dr. Maddox explained everything. Efficient and caring throughout.
I have confidence in the practitioner's abilities which makes the experience good.
I always feel my procedure works well and everyone in the office is a delight.
Dr. Maddox is always very nice and professional. He listened to exactly what I wanted, which was a fuller upper lip, and focused on that area and making sure it was even and natural looking. The results turned out really nicely! I go to him for Botox regularly as well and I always appreciate his attention to detail.
Your customer service is exemplary. Everyone from the gal at the front desk to Dr. Maddox were very welcoming, kind and knowledgeable.
Minimal wait time. Thorough explanation of procedure. Comfortable. Excellent bedside manner. Great results.
the procedure was comfortable and properly performed
I never feel like Dr. Maddox is in a hurry to see his next patient. He always takes the time to answer all of my questions.
Tristin is great.
Dr. Maddox administered my Botox and it was painless!
I've been receiving HRT pellets for a year. It has vastly improved my quality of life. I wish I had access to this treatment years ago.
Maddox knows how to inject well without pain. His tapping technique was great. Very little sweeling/bruising.
Injection is always painless and Dr. M always entertains my endless questions =)
No wait time. Staff appeared very well dressed and was extremely professional.
Excellent in every way
After the two treatments I've had by Dr. Maddox, my face looks fresher and rejuvenated. In addition, I still have the same face shape and individual aspects that make me look like me.
Friendly, informative and attentive.
Fantastic office team, everyone is very pleasant and informative. The office is cozy for a 45-min procedure, I can't wait to go back.
This was my second miraDry procedure. It is painful and unpleasant. It would be worth it if it worked, which it didn't.
She is kind, knowledgeable and very good at what she does. [Single best thing is...] No hair, no spider veins!
It did what it was supposed to do. [Single best thing is...] no bruising, no pain.
Enjoyed it. Tristin was enjoyable.
Amazing aesthetician - friendly and super knowledgeable.
It was the second or third time there was a billing issue.
Tristin is very thorough and I love the results of the IPL treatments.
Everyone in this office is so warm and kind. I really love the care and attention they provide. It's a wonderful place. I love the results!
Dr Maddox listens to what I want and am trying to achieve and uses his expertise to determine the best plan. I also appreciate and trust his decisions. [Single best thing is...] Feeling more confident and comfortable in front of clients. Not worrying about looking so tired.
Superb client care, very knowledgeable, pleasant and positive which is such a ray of sunshine in the current climate.
Dr. Maddox is professional and personable. I trust his judgement, I have been very pleased with his work. I look so much better, more youthful and I don't feel like I look sad or tired when I look in the mirror.
This is the best doctor's office I've ever visited! Everyone was extremely friendly and truly made me feel important. Tristin and the doctor both made me feel very comfortable and the treatment went flawlessly.
Every visit is always great, ok well...except for the pokes...lol...your staff is amazing! Friendly, knowledgeable, great sense of humor...can't list enough adjectives to describe how wonderful everyone is! [Single best thing is...] I don't look upset...lol
Very effective treatment. Even relaxing of forehead muscles.
The staff and treatment were perfect. The cost is high. [Single best thing is...] Doctor knew what and how to administrator.
It was my first lip injection and I just loved the result. It was a subtle change; but, I can tell and it has made a big difference in my physical confidence. I am amazed how much simply restoring lip volume can recover some of the youth aging steals from the face. I will be doing maintenance appointments from here on out. It is worth every penny. I was also impressed with the minimal bruising and how quickly my lips recovered from the injections - about 4 days.
Great customer service and very nice. Non invasive and only 3rd treatment but can already see some results.
Clean and great service. Tristan is great
I never feel like a number. Dr. Maddox treats me like a person and he is never rushed. If I have questions, he takes the time to answer them. If I don't ask anything, he always asks if I have any questions or concerns. [Single best thing is...] Procedure was pain free and professional.
Just love Dr. Maddox and his staff. He is very observant about me being conservative and takes a consultative approach to all treatments and procedures. I moved to Eugene and still drive up to Portland to go to him. Thank you Dr. Maddox, Tristan and team!
Consultation and procedure was great. They listened to what I wanted and didn't try to up-sale me on things I didn't. Bonus that they had a parking lot in front! The results were exactly what I was hoping for!
I have been going there for years, and I appreciate how easy it is to get in, to park, and how professional and friendly everyone is at Thrive.
Very clean room. Great customer oriented team from receptionist to my departure. [Single best thing is...] I'm very scared of needles but Dr. Maddox makes like it never even happened.
Always friendly, efficient, and helpful. [Single best thing is...] suggestions.
I appreciated the in-depth consultation that addressed my aging and budgetary concerns.
[Single best thing is...] The results have lasted for almost 6 weeks. Painless.
Tristin is a pleasure--she knows just how to stay conversational enough to detract from the slight discomfort (very slight)! Also, I have had very satisfactory results! I can actually look at my face now (I'm too lazy & unskilled to wear make-up). [Single best thing is...] See above. I want to thank you for the beautiful rose (I was there on Valentine's Day). Nearly a week later, it still looks lovely. Likewise, Zoey is very helpful on the phone and very pleasant when arriving for appts. :)
Everyone was friendly and helpful. Everything was explained thoroughly and clearly. I was in and out in no time.
Tristin was efficient, informative and the hair removal was virtually pain free and effective. [Single best thing is...] No bumps or irritation!
The procedure didn't work to stop sweating. Also I had a lot of pain and discomfort for much longer than expected.
Tristin was warm and welcoming and I felt confident that I was in good hands! The tattoo removal process was very quick, the pain was minimal and the results have lasted. I was very impressed with the whole experience. [Single best thing is...] The fact that it only took one quick treatment to fully remove the tattoo.
I wasn't concerned about that there would be "unpleasant surprises" regarding results. I trust his judgement and his work
Dr Maddox took time to provide me with detailed information regarding blood test results and practical options for better health and overall fitness. The HTR pellets have made a dramatic difference in my libido and overall sense of well being. I am now trying the B12 and LipoC injections and intermittent fasting as well. [Single best thing is...] Dr Maddox's attention to blood test details and focus on health & safety of the treatments. It's great to see a health care provider that attends to the whole person's sense of happiness and well being.
Doc Maddox is a good guy that is very relatable. Thorough, professional, but has personality which makes it better. I'm 42 and feel like I did when I was 32.
Prompt, professional and I feel like a person whom Dr. Maddox genuinely cares about in terms of my health. [Single best thing is...] Confidence in guidance and recommendations.
Tristan is very nice and professional, putting me at ease immediately. The procedure was quick and the results have been very noticeable so far. [Single best thing is...] After the first appointment, the results were noticeable with less hair growing back, and it's only been better after the second appointment.
Tristin is amazing, but the procedure did not work for me.
This laser works better than any i've experienced! Also it is painless! I love Tristan, she always makes me feel so comfortable!
Overall, a bit underwhelmed with the results. In addition, during my last visit after reviewing the plan with Dr Maddox, he left the room for the team to come in and give me the cost estimate, which I agreed to. Approx fifteen minutes when the injections were done, I went to pay and the team who then basically said the doctor ended up doing more so it was actually $1K more than what they quoted me 15 minutes earlier. I paid it, but it just felt off since no one mentioned the change upfront. Seemed like the team wasn't in sync with the doctor. If the doctor or someone would have mentioned the recommended change in plans and cost, I would have been fine with it. As in any business, its important to manage customer expectations. Not sure where the breakdown was, but I'd expect other customers will feel the same way.
Tristin did such a wonderful job with my laser treatment. I have definitely noticed an improvement in the redness on my cheeks. The warming sensation from the laser actually felt really nice.
Tristin does a very thorough job and is very efficient with the procedure time.
Impersonal, despite me being a loyal and consistent patient for 6 years. Very disappointed that my stated goals were ignored and treatments were recommended for "problem areas" I had never even considered to be problems in the first place. Actively looking for somewhere else to do my routine treatments.
Always professional and personable. Always educated and consistency with information, and results.
Pleasant staff :) Clean comfy rooms. Painless procedure. Fair prices. Great results!! The tx really works and no down time.
Professional setting, prompt and thorough evaluation. All providers and staff are friendly and knowledgeable.
A great experience overall, from arriving to the office, parking with ease (hard to come by downtown), spacious and clean offices, friendly and professional and courteous staff, state of the art equipment, painless procedure, terrific and better than expected results. Would definitely recommend and will be returning! [Single best thing is...] Painless and immediate results!
Quick and painless. Tristin is great; friendly yet professional. [Single best thing is...] Painless
I had very short down time and am happy with the results. [Single best thing is...] The office staff especially Tristian . She is very good at her job and always super sweet and answers all my questions
Treatment is effective and Tristin is fun to be with! I look better to myself!
My upper lip is fuller, smoother yet natural looking. Vertical lines above lip are also much less noticeable.
Dr. Maddox and Tristan with my last two visits are always above and beyond expectations. They are person specific and the time spent in the individual setting for each unique treatment are quality and exactly what is expected for the services we chose and prepared for in advance. Thank you.
Tristin is great. So nice and friendly.
Honest feedback. He made recommendations but made them optional and did not press on making the sale. He laid out the costs and expected results from recommended treatment.
Front office team was super responsive and helpful. Lovely group with bright smiles and personalities. Dr. Maddox was the cherry on top, seemed to sincerely care about my physical and mental well being; treatment was completed with meticulous care. Two thumbs up / five star rating in my book! Physical improvements, more confidence as a result of the treatment. No headaches.
The result is very natural and a wonderful visible improvement reducing wrinkles between the brows. The result is like years if stress have been lifted from my face.
I've had great results! Tristin is a very comfortable person to be around!
Tristen's bedside manner. Professional and very kind. I was able to be comfortable and feel safe because of her. I'm not sweating like I used to.
Dr. Maddox gives me detailed information about my bloodwork. He listens closely to my questions. He seems to be interested in helping me feel my best.
Yes. Dr. M always puts up with my many questions and steers me in the right direction.
I have enjoyed all of my experiences at thrive. Very professional and friendly.
The results were exactly what I was hoping for.
Dr. Maddox was so thorough in his review and explanations. Took time to answer my questions as well as made sure I understood everything.
Super friendly staff. Very clean building. Very thorough with consultation and after care. The procedure gave me the exact results I wanted
Dr. Maddox is always friendly and takes time to make sure I am comfortable and at ease. I always feel like an important client, not rushed.
Always the best care and services and welcoming. Years of a growing relationship and trust.
First time doing Botox and Dr. Maddox was amazing! Painless and really eased my worries. The results were fantastic.
I felt like it was a very fair price for the results I was able to accomplish. [Single best thing is...] Fair price and relatable staff. I enjoyed having laser hair removal in some private areas that might make some people uncomfortable. The staff, Tristan, was professional and welcoming in an uncomfortable position making it so much better!
As soon as u walk in and have 1st contact u can tell how nice front desk is and how welcoming they make u feel. Place is so nice and clean and decor is so cute. You just know NO ATTITUDES. VERY WELCOMING. FROM FRONT DESK TO DR.
Great experience all around! Dr.Maddox is very knowledgeable.
I felt super fresh when I left and everyone was ultra professional and friendly. [Single best thing is...] My clear fresh skin!
Very professional and friendly staff, skilled technician with great results. [Single best thing is...] Barely having to shave!
Dr. Maddox and staff were very nice and Dr. Maddox does excellent work.
Thorough thoughtful explanation. [Single best thing is...] I feel comfortable with the treatment plan after consultation.
Tristan is the best, the laser you have is the best and most painless! [Single best thing is...] It works!
FROM THE MINUTE U ENTER AND R GREETED, YOUR EXPERIENCE BEGINS FROM WARM WELCOME PLUS BEAUTIFUL DECOR, SO INVITING AND CLEAN, TO THE ENTIRE STAFF AND DR. MADDOX IS THE BEST. ALL THE GIRLS ARE SO NICE AND FRIENDLY TO DR. MADDOX ALL TREAT U AS A PERSON AND THEY R THERE TO HELP U FEEL AT EASE AND COMFORTABLE AND MAKE SURE U KNOW EXACTLY WHAT'S THE BEST FOR U AND NEVER PUSH AT ALL. GREAT DR. GREAT GIRLS.
Tristin is an excellent technician and a great communicator, she helps me feel comfortable with the treatment.
Everything was done friendly and on time.
everything was very professional and I got what I wanted done skin was much smother and looked replinished
Loved the way doctors here treat you. [Single best thing is...] Worked as described.
Maddox does good work and his team is friendly. [Single best thing is...] I look relaxed.
I've continued to go to Thrive because they create an atmosphere and quality of customer engagement that feels like a relationship - I'm not just another name in their database. And everyone I've interacted with onsite has been friendly and considerate. [Single best thing is...] I feel more confident in my appearance when I'm meeting people for the first time
Very informative and comfortable. The staff is friendly and professional.
Tristin is very knowledgeable and friendly.
I finally reached the end of a MANY year tattoo removal process. Tristan has been awesome through all of it.
I still have some time left for it to take full effect, June 3rd is two weeks. I did have a strong reaction after the botox and I was surprised the Dr. wasn't notified. By the time I got up to the front desk I was nauseous, light headed and my hearing went wonky. I felt like I was going to faint so I sat down for a few minutes. This all lasted about 5-10 minutes. I felt nauseous again that night for a few minutes again. I might not be a good candidate for Botox and might have to try another filler/wrinkle prevention.
I'm thrilled with my experience! The staff is friendly and knowledgeable. The environment is comfortable. Very pleased with the whole experience
It was exactly what I was hoping for. Doctor is very good at what he does and is very precise.
From beginning to end my whole experience was thorough and professional. I received botox and within 2 weeks saw the exact results I was looking for.
The appointment was thorough and efficient! The results have me LOOKING on the outside how I FEEL on the inside.
Tristan and Jade were lovely and knowledgeable during the phone consult. Dr Maddox and Tristian were both very kind and profession in explaining and conducting their components of the procedure. I was excited but a bit nervous, and they made me feel much more at ease.
Informative, quick but not rushed. Painless (as he uses multiple needles) happy with my results.
Dr. Maddox is always very personable and professional. Amazing bedside manner. [Single best thing is...] they way I feel after. No more hot flashes, or night sweats.
I received Botox injections for my first time. The results of my treatment absolutely surpassed every expectation I had! Dr. Maddox's expertise with how many units to begin with as well as his placement where completely on point and perfect for what I communicated I was wanting! He clearly listened to my needs and I couldn't be happier with my entire experience! Tristan was amazing and informative with my pre-consult and I absolutely loved her! Thank you!
Always feel my concerns are answered by Adam
Always exceptional service! Love you! Fast and always offer other products and services!
Tristan is amazing. She is extremely skilled, professional, and makes me feel so at-ease. [Single best thing is...] How effective it is and how quickly I can see results.
Tristin is amazing. She has a very professional yet approachable way of performing treatments. She is very knowledgeable. I like how she explains each treatment. She is also very excited and supportive of every procedure I have ever done.
The whole process was so easy. I thought it might be painful but I tolerated it perfectly. Everyone at the clinic was so caring and friendly. For the first time in 18 yrs my arm pits aren't sweating.
Dr. Maddox is the best. I love my results. I DEEPLY appreciate his conservative approach.
Tristan is very kind and easy to relate to. She is extremely knowledgeable in her products, and always professional.
I struggled with underarm sweat for a long time before I found this procedure. I would have done this years ago and 10x over again if I had known it was this good. Extremely happy with the results. Thank you Thrive.
Personable doctor with a great staff. [Single best thing is...] The teams ability to reasonably stay on track with schedule. Limited wait time is always appreciated.
Professional receptionist, discreet and comfortable waiting area, clean and soothing facilities, state of the art equipment, great aesthetician, excellent results. Tristin is wonderfully warm and easy to talk to. You almost don't notice the work is being done because she has a deft hand with the laser. What could be a very scary and exposed few minutes feels instead like visiting with a friend.
Everyone is kind and thoughtful of my needs and surroundings throughout the process
Tristin is great! She's always warm & professional. She knows what she's doing & makes me feel completely comfortable.
Tristan is the sweetest, and she's very professional at the same time. Hair reduction in color and thickness. Extremely slows the growth also
Achieving desired result. It is a maintenance procedure for me. I have been using it with satisfaction for several years.
I have been going to Tristin and Dr. Maddox for 8 years with great success and satisfaction. Tristin has engaging patient rapport, a gentle touch and obtains the best results I've received from the 5 aestheticians I've been to over the years. The new laser is very comfortable.
I thought the whole experience was great. I was sent pre and post procedure documents and was reminded at the appoinment what can happen right after the procedure and the part I thought would be most painful was not as painful as I thought. I only have had one treatment so far so I didn't expect big results. I like how I don't sweat a lot in the underarm area where it would dampen my clothes. Obviously if I work out it's still going to sweat a little bit but definitely a lot less then before
I love that we have avoided the genetic scowl, by being consistent with my treatments. I feel happy when I see my face looking more relaxed. Adam is a great professional. Always kind, and genuinely does an amazing job. I love the experience at Thrive.
Tristan is so friendly as well as the results are fabulous! Tristan is always excellent to work with and does such a great job!
Dr. Maddox always does a great job. A plus is minimal waiting time.
The outcome is what I was told it would be and an understanding of the procedure and the what and whys. All my visits for 5 plus years have been 100% perfect. Patience, attention to detail, listen to concerns or questions. All my various services have been 5*****
So satisfied! It was exactly what I expected
It's quick and effective. Triston is professional, friendly and efficient.
Dr Maddox is friendly, professional, and a true artist. I look fantastic, younger and naturally so! His skill as a practitioner I trust implicitly.
Pleasant experience. Painfree experience. Dr. Maddox was great. The procedure produced some visible results. Not as much as I had hoped, but that was disclosed as a possible outcome.
I am extremely satisfied with my experience. Everyone in the office made me feel at home. I am so happy with my final result. Wish I would of been referred to Thrive Center years ago. The results look so natural and I feel as if 10 years has been lifted off of my face.
Professional respectful timely caring Painless.
Everything was very professional and the staff are great to work with and talk to.
Highly satisfied by being relieved that the procedure would be painless. Less ingrown hair bumps
I have been a patient at several different locations providing aesthetics, but after discovering Thrive Aesthetics, I'll never go anywhere else again. At Thrive, as always, I am comforted knowing I am in the hands of a trustworthy, experienced, knowledgeable and careful professional, that has the best artful eye and always is able to achieve my goals, no matter how critical I am - I cannot be more grateful for Dr. Maddox; results are life-changing and he is truly an excellent provider to his patients. Additionally, Tristin is an amazing aesthetician specializing in laser treatments and my experience has been much more pleasant than ever expected. I highly recommend her both for her expertise and ability to comfort her patients. Lastly, Jade the aesthetician and go-to gal at the front area, is always dependable and knowledgeable, which is so appreciated, especially when there are so many treatment options and products and specials.
Never had Exilis procedure before and didn't know what kind of results I might have, but totally satisfied with the results. I am concerned that my result are so good that they oversold the amount of treatments I would need! I hope they would consider treatment in other areas to balance out results in one specific area.
The staff is always friendly. They know me and understand my needs and preferences. Efficient from check-in to check-out.
My Reasons are several, the clinic is BEAUTIFUL, the. staff is genuine and professional. I feel at ease in a clinical environment. My results are coming, but stubborn. You took good care of my Daughter as well as myself, so I'm a trusted patient. This far, knowing that they will diminish and that there is a procedure that can give me comfort with things that are just part of getting older.
The Botox looks pretty good. I might need a few more units and it's a shame they dropped the ball on the follow up, because he wanted to see me in 2 weeks and I thought that was a great policy. I was going to make that appointment when I got my estimate... Because I wanted the spot taken care of and I think they could have done a little quick thing to help but instead want to sell me on a bigger service. And I STILL do not have the information about it because of the email issue. I am an esthetician and I really do think that a quick zap was entirely possible. I would have been happy to overpay for it.
I am 100% comfortable with the staff. I trust and feel like I am getting honest, real conversation about my wants and not being "sold" to. This was my 3rd appointment and I am looking forward to continuing to grow a relationship at Thrive.
Staff is super friendly and knowledgable. Procedure was quick and easy. Looking as young as I feel
I had my procedure done just yesterday, I am not seeing results quite yet, but I understand that it takes time to see results. I looked at a few options for getting lazer treatment for my arm. I felt that Dr. Maddox was very informative and was realistic with what I should expect. This is why I chose to get treatment here despite being quoted lesser prices at other facilities. I am not sure that name of the woman who did the procedure, but she was great. She made me feel very comfortable. She was thorough with her work and made the experience as easy as possible.
Tristan is great to work with, as always! The fact that I have smooth legs, that I never did before - amazing!
Tristan was very personable and friendly. She made sure that I was comfortable and that all my concerns were taken care of.
Everyone was extremely helpful and made me feel comfortable getting my procedure. Boost in confidence and positivity.
Tristan was really sweet. She was so knowledgeable and experienced that it put you totally at ease and comfortable with the whole situation. She was honest about what to expect in regards to discomfort. She was very compassionate throughout the treatment and gave me breaks without having to say anything.
I look better. I felt a bit more time could have been spent to understand what I wanted to deliver better results
It didn't work like it did during my previous sessions
Always pleasant and perfect results every time. Dr. Maddox guides you through and explains the process which ensures patient to be comfortable. Always personable and professional. The absolute best experiences and always highly recommend Dr. Maddox. Skill with injection and final results
Tristan is always professional, Pleasant and easy to work with.
The staff is always very friendly and helpful. I'm sorry to see my previous provider go, but Adam was an excellent replacement! I got the results I was looking for.
he was amazing, I had no bruising at all I look better
The procedure went exactly as it was explained to me.
First time botox user. I had all of my questions answered about the product and procedure. Dr. Maddox is personable and easy to talk to. The staff was very patient and calmed my jitters of using botox for the first time.
Tristan is great! I look forward to working with her again.
I absolutely adore Tristin, I'm also a licensed advanced esthetician and finding someone you trust for these of treatments is hard and she's just great and I enjoy my time with her. I am still sweating but it has significantly lessened this visit, thank you, see you again in a couple months My pit stains are much less noticeable, Im looking forward to being sweat free in the near future :)
Because Tristan is so skilled at her job and she's also very enthusiastic. I can tell she is just as invested in my results as I am and I always feel confident in her hands. Reduced appearance of veins and scars
My sessions are quick and fast. All staff is very friendly and kind.
I wasn't given any physical papers or pamphlets on care instructions. I had to look up everything online.
All questions answered felt safe and it was effective. It was great will be back but didn't expect discoloration on my forehead to last this long
Dr Maddox suggested more units to achieve desired results and it did help! I am very satisfied with procedure. Very little discomfort, no more eyebrow "furrow"!
The process was quick and easy. The doctor took time to understand my needs. The office and clinical staff were friendly and efficient. I feel more self-confidence now.
Dr Maddox has terrific personal skills and disseminates valuable information clearly and concisely. I feel (and ride my bike) like a 25 year old now and I'm nearly 40 years old. I've been blown away with how strong I feel.
Great people at front desk short wait time in and out quickly and very happy with results Thanks so much! No pain at all a tiny pin prick!
The team at Thrive are all highly professional and genuine. The injections are always explained thoroughly and are done correctly. I highly recommend Adam and his team to my colleagues and friends. Dr Maddox's technical skill set.
I've been coming to Dr Maddox for years. He's quick, persise and professional.
I trust the doctor and the staff, just had a single off experience. I'm the past the procedure has been fantastic. This time it only affected one side. Looked and felt awkward.
Really impressed with the results, and with Dr. Maddox's obvious skill and experience. The results! Huge difference. I was constantly bothered by the appearance of my eyes, and now I never worry about it.
The experience was great, as always. However, for the first time, hair continued to grow within days after procedure.
I look better :). I know I need to adjust my treatments but I'm not sure what to do. I am afraid of getting a result that looks too extreme. I wanted to discuss it but felt like I was wasting my doctor's time. I'm just nervous, I guess. I need a chance to talk things through.
I appreciate that the procedure is always done with perfect accuracy. The furrow of my brow diminishes
the staff is always professional and kind towards me. i had cancelled an appointment and they were able to reschedule me a different time with ease I'm still doing treatments but so far the results have been amazing and I can't wait for the final result
Staff is friendly and knows you when you come in. Very little wait time. Doctor is friendly, efficient and performs the services with minimum pain. I am not fond of needles and he does a great job of both distracting me and making the treatments not hurt. The environment is very clean and they provide all the materials to make the process as seamless as possible. Service and process is excellent - I have total confidence in having the doctor work on me. Scheduling is easy. I never feel like a number, I always feel like they know me and will take care of me. I look younger.
Love the staff and Dr. Maddox. Always personable and helpful Looking less tired!
Love Dr. Maddox and his staff. Never a disappointment. The kindest staff and Dr. Maddox always works his magic. I always love the results. Thank you!! The end results of the juvaderm. Takes years off of my face with just a bit of fullness. Love it!!
The freedom to wear a skirt or dress without having to think about hair. I got more hair left than I expected.
Beautiful facility. Friendly, welcoming front desk staff. Professional, knowledgeable providers. Little waiting time. The line between my brows has disappeared! I love Xeomin.
I love coming to thrive! Such a lovely environment, friendly and helpful staff, I don't feel intimidated or "judged" like some high-end offices can be. Tristin especially is so sweet, helpful, and so far I've had fantastic results with the IPL/Genesis Laser. Couldn't be happier! Getting rid of some scarring and keeping break-outs at bay!
Yes; I am pregnant now but as soon as I am able I will be back for treatment!
Excellent service as always! Stuff is highly knowledge and professional.
I love walking into Thrive. The office staff knows my name as I walk in the door and is very personable. They walk me thru the procedure and I am always pleased when I am leaving my appointment I love getting my Botox every 3/4 months with Thrive. It's preventative for those wrinkles that claimed with the aging process.
I have always felt comfortable in the Thrive office. Staff are professional, timely and kind. It's not inexpensive, but this is not an area in which to scrimp. When I leave the office, I feel that very good value was delivered, and that I am cared about as a client. My face simply looking a bit brighter! :)
Tristin is amazing! So happy to have her in my network of providers!
The staff is always friendly and sweet. They took the time to answer questions and offer recommendations.
Trinston is an amazing person overall. She ensures that all my concerns are taken care of. She listens and communicates well. Every time I visit her, I feel at ease and she makes me very comfortable and above all delivers great results. Will not choose anyone else. Thanks Great skills of the service provider
Yes, Dr. Maddox and his staff are very professional. They continue to work!
This treatment was much less painful and there was less swelling and faster recovery compared with my first treatment. This time Nora applied a liberal amount of numbing cream, which I think helped a lot. Tristan also recommended that I take the anxiety pill in addition to the pain pill this time and Nora instructed when to take the pills.
I've been seeing Dr. Maddox for a few years now. The experience is always efficient and professional. Dr. Maddox is very knowledgeable and he always takes the time to answer any questions. The office staff is friendly and professional.
Staff is always friendly and helpful; and Dr. Maddox always listens, creates great results and doesn't push unnecessary procedures.
I went through 5 hair removal sessions for my shoulders, and the last 3 sessions didn't do anything. The hair didn't fall out and lessen like it had the first 2 sessions. For 5 sessions it felt like half the job got done. Tristin was great, I don't blame her - I just don't think your procedure was effective. Your staff was always awesome but as somebody looking to get more hair removal done in the future, I cannot say that I would come back to Thrive for it at that point. Also, when we scheduled, my dad was friends with the owner so he gave us a detail and told us touch up sessions would be $50 moving forward. However Thrive did not choose to honor that when my sessions finished and said all touch ups were $75.
Dr Maddox and the rest of the staff are so kind and professional, I was put at ease from my very first visit with them. They make me feel cared for and heard, my concerns are addressed and questions answered. Botox is quick and easy, and it takes years off my face.
She was very professional but very personal as well. I had a lot of body image issues, to the point where I didn't realized how much they affected me, and her demeanor and explanation of the process has really helped me accept myself. That sounds incredibly cheesy but it's true.
My lips look fabulous. Don't like the injection process but the result is worth it.
Everything was as expected. Good results nice staff nice provider. No longer self-conscious.
I was treated kindly and with respect during my stay at the office. I am delighted with the results of the procedures. I look fresher and more youthful.
The staff is very supportive and friendly. My skin is more toned and younger looking
I've done this procedure before with Dr. Maddox It works
I love that I always see the same person when I come to Thrive. It's a very intimate procedure and I've been seeing Tristen for years. She is really good at what she does, gives me great advice and makes me feel comfortable. Facial hair has been a major problem for me my entire life. I've seen at least 5 other laser technicians that couldn't help me. Tristen's expertise and your quality lasers have helped me feel confident showing my face again.
I really trust Dr. Maddox. I really like Maren. She is always friendly and nice
I love Dr. Maddox and his knowledge of what he is doing. I like that he understands me and not over selling or over injecting me so I look like a freak. I look very natural...but way better! I LOVE my Botox!
Yes very happy. I love the results ! The bags under my eyes are gone and I feel and look younger . Going to do this treatment again. My friends and family a big difference !Thank you so much ! Instant results !
Adam was very informative and also conservative in the amount of cosmetic filler he gave me. Was able to know that I was in good hands and my results would be natural!
Very satisfied with the experience. Not yet with the results.
Friendly staff and on time. Trust Tristin.
Tristan and the staff are great. Everyone is always friendly and professional.
I loved the results! Worth it to self-care. Honestly I felt good taking care of me and the staff was so warm and friendly as I did a lot in one day, which was a bit overwhelming but im glad I did.
I have been coming to Thrive for 5+ and have consistently enjoyed all aspects of the business; Professional, well trained staff, estically pleasing as well contemporary office design, parking, affordable treatments, Dr. Maddox demeanor feels caring, kind, honest and professional. It has been my honor to refer many to Thrive over the years. I have been using Botox for migraine pain relief and it has been very successful in erraticing the pain. As well as the welcome removal of frown between the eyes. Which in my profession helps keep me looking positive and kind.
My experience with Tristan was always professional and expedient. However, the estimate of time to complete my procedure (tattoo removal) was significantly underestimated. I was told 12, +/- e or so treatments would suffice; I've had twice that many, and will still require at least 6-8 more. At $200-250/treatment, it's become unsustainable for me to continue at this time. Progress toward tattoo removal.
It was a little touch up with Botox.... Dr. No charge! ! ! And we talked more about what next to do ... Juvaderm ! It worked !
Scheduling was very simple and quick. The appointment was surprisingly quick as well. Tristin was so sweet, informative, and distracting during the laser, which was helpful because even though it isn't very painful, it doesn't feel great getting a crotch zapped. And the results have been surprising dramatic. I assumed there wouldn't be much change after my first visit, but I'm actually pleasantly surprised at how much hair loss I've had already.
Dr Maddox always takes the time to listen and truly give the best customized treatment. He makes sure I am happy and asks lots of questions to guarantee my satisfaction. I love getting treatments from Thrive.
He's professional and knows exactly how much product to use. It's quick and easy and never any bruising.
A quick in need out everyone very nice I drive from Roseburg because of the quality of all the people they are great! Has always been the best the results are exactly what I wanted not to much soyou canted talk correctly or drink from a cup which has happened to my friends!
Dr Maddox always makes sure that I have all my options explained to me and is very professional in his answering of my questions. He and his whole staff are tremendous. My energy levels. They have increased a great deal and I feel like a much younger man again, at the very least, physically.
Excellent customer service, exceptional at putting client at ease, professional staffing that was very helpful and approachable. I can see results and look forward to more treatments
It is still too soon to know the extent of the success of the treatment. Some of the spots are definitely lessoned, but the largest one is still recovering, so I won't know for a few more weeks if it worked, or how well.
I'm satisfied with the results from my Mirdry treatment for excessive sweating. I've put this off for a very long time because of fear of the discomfort but it turned out not to be that bad and the freedom from the sweating was worth it.
Was expecting little to no armpit sweat. This has been the case for small issues, but today is the first day of sun and my armpits are the same sprinklers they've always been. That being said, I only had the first procedure done. Hopefully the second procedure clears this up
Tristan is great - always nice and welcoming!
This was one of the best treatments thus far. Dr. M was able to inject at all the right spots this time to obtain the results I was looking for! I didn't have to go back for any touch ups.
professional service with personal attention to patient needs
Seemed a little rushed, would like to had more thorough consult.
I felt that Dr. Maddox understood my goals and explained how to achieve them in a clear manner.
Dr. Maddox is wonderful, excellent customer care. No creping around the periorbital area - brilliant!
Love the results and it lasts at least a year. Will do it again.
I would just like to understand how the treatment works. It is hard to understand how the clinician knows where to use the laser machine if she cannot see where there is still hair growing. I am able to wear dresses or skirts without having to plan ahead!
I was very satisfied because of the results I got. And that's what is MOST important for me. The way I look now makes me extremely happy that's it.
Everyone at Thrive is always welcoming and helpful. Dr. Maddox is very skilled with injectables. I have no complaints. Everything looks very natural.
I love Tristan! She's a huge reason why I'm so loyal to thrive. Very welcoming and professional. Miriam at the front desk is also great. Always happy to see her when I walk in.
Still helped with the anti aging appearance.
I have never trusted any provider like I do at Thrive. Dr. Maddox has exceeded my expectations of a provider and artist. My life has been improved and I am impressed and thankful. I am impressed by Tristin Stanton's work as well. I will continue to refer people to them and am a lifelong patient. Volbella: I don't look tired when I am awake anymore! All other procedures plus volbella: everything appears natural and is evenly done, all due to the artistic skills and excellent patient care and education. Also, I am made to feel safe and important, always. I work in healthcare and I know a clean and expert facility with excellent personnel.
Yes! Tristan is the best, very skilled! never have to shave again!
Dr. Maddox explained very well what would happen to the area being injected with Kybella. He was professional, friendly and knowledgable, as was the staff. He told me to feel free to call betwen treatments with any questions and the procedure was quick and nearly painless. My chin fat disappeared. Yay!
Triston is very sweet and does a great job. She made sure I was comfortable. Seeing the results of becoming hair free where treatment is being done :)
Tristan is a complete pro. She 's quick, and gives you honest/straightforward info on what to expect. Really impressed with her.
Tristin is great! She makes an extremely unpleasant experience tolerable.
Professional and friendly staff, excellent communication, exceptional results. I'm thrilled with Xeomin, and even though the laser tattoo removal is taking longer than I'd like, I am impressed by the quality of care. The line between my brows is gone, and I am so much happier when I look in the mirror.
Dr. Maddox knows exactly what he is doing and I trust him. The staff is warm and friendly and I will be a customer as long as they are around. I love how Dr. Maddox is able to give me the exact results in the exact location. I feel younger and look younger.
The overall experience was great. Initially I only went in for a consultation, due to tight scheduling of having to head back to college, but I was able to have the first laser hair removal treatment that same day. The staff that I met with and talk to were incredibly welcoming and friendly, even though it was at the end of a long day for them.
The experience is ALWAYS perfect....the whole team is great!
Tristan is great at what she does. She was able to fit me in right after my son's appointment so we could get it all done in one day. The vein is gone.
Comfortable, clean, and friendly atmosphere. Staff was knowledgeable and professional. Overall, a very good experience! Given that this was my first (of 6 scheduled) laser hair removal appointments, I expected minimal, noticeable results; however, significantly less hair has grown back already.
I love going to Thrive! People are always surprised to hear that I'm 40 years old- I look younger with a little but of luck and a lot of Thrive ;) The staff is great, they seem as excited about my procedures and results as I am and always make me feel welcome and valued. The lines on my forehead and around my eyes disappear for 3 months
Everyone in the office is so nice, and I like the quiet, peaceful atmosphere. The whole process is quick and easy, from the time I park to when we schedule another appointment.
It works!! I was so impressed with the professionalism of this office,from the front desk to the back. Tristen is very professional and caring with awesome followthrough.
Everyone is very friendly. I like the fact that I can be in and out real quick. Overall excellent rating for every visit.
Yes very. The staff at Thrive is very friendly and helpful.
Staff has always been super friendly and so nice. I always feel welcome and that staff cares. It's nice to see the same people over the years and have that relationship.
It was quick, efficient and streamlined. I don't have crows feet!
Trista makes each one of my appointments enjoyable with her exuberant personality, professionalism, and knowledgeable skill set. I have been satisfied with the treatments I've received. Close to instant results.
I love Tristan and I think the treatments are working. I'm not happy with the post op serum and would like to be reimbursed or given something else.
I have been working with Triston for more then 6 months now and she is a thourough professional. She understands my need and ensures I'm getting results. She explains each step and procedure and makes the whole experience a fun one. I really enjoy working with her - she is personable, respectful and connects with me. Thankful I found her!!
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