As always Kristen is very thorough, answers all my questions and I never feel rushed.
Kristen took a lot of time with me and answered all my questions thoroughly
All the staff was friendly and welcoming and reassuring. Sheren and Kristin prepared me very well. Another staff person fitted me for my sling and showed us how to put it on. Dr. Wasserlauf was clear, concise and reassuring. [Single best thing is...] Testing the shoulder day after operation with sling off doing exercises. Very grateful and pleased with outcome!
The doctor and staff explained and answered all of my questions regarding the upcoming surgery and any concerns.
Clear explanations and directions. compassionate manner.
I entered knowing nothing about my options. Dr Wasserlauf took pictures and explained the results. He was easy to talk with, did not rush the interview, and included some humor in the meeting, which was unexpected.
Yes Pain level was kept at a minimum level.
Surgery scheduled for 2/14/18, so unable to respond at this juncture. See prior comments.
Went well and should reach results I want
It gave me back lost movement in my arm and shoulder and eliminated the pain in my shoulder that I've had for years. He is very caring.