Gynecology:
Ultrasound Core Breast Biopsy is when the ultrasound device is held against the breast and the technologist locates the mass within the breast, makes a small incision to insert a needle and takes several core samples of tissue to be sent to a lab for analysis.
The procedure was very fast and pain free. Dr. Runk was great and explained everything as she went.
All the nurses and anesthesiologists were very kind and helpful during my surgery. Dr. Runk took the time to explain everything that she was going to do and after she had done the surgery, to both my husband and me. I have been in very little pain since having the procedure done. Thank you to everyone who made this a pleasant experience for me.
Everyone you talked to was so personable. I felt like a person instead of someone being pushed through to get the next patient in. As I was having the procedure, Dr. Runk explained everything in understanding words and it helped calm my nerves a bit.
Satisfied that the procedure is over. Disappointed in several areas. Felt misled that it would not be any big deal, when in fact it was quite painful and uncomfortable. Disappointed that there was no discussion regarding the steps of the procedure, no time to ask questions beforehand or receive that feeling of comfort before it began. I learned more about the procedure from a representative at Mercy than I did in this office. Disappointed that the nurse felt like she was only there for the doctor rather than care for me, especially during COVID when family is not there for support.
My ultrasound tech was very friendly and professional. Dr. Hernandez was professional and caring as always. They both took the time to answer all of my questions and make sure that I was as comfortable as possible.
Dr. Runk personally came to the waiting room to get me for the procedure and walk me to the door when leaving. She explained every detail of the procedure. Dr. Runk's kindness and professionalism made me feel more comfortable.
COVID safety protocols were implemented. The staff was kind and efficient. Dr. Hernandez met with me prior to the procedure to explain what would happen and to provide an opportunity to ask questions. The surgical tech and Dr. Hernandez were both very kind and reassuring during and after the procedure. Everything was explained and my comfort and anxiety level were taken into consideration.
