Virtual Visit / Telemedicine refers to the practice of caring for patients remotely when the provider and patient are not physically present with each other.
|5 stars (65)||79.3%|
|4 stars (13)||15.9%|
|3 stars (1)||1.2%|
|2 stars (2)||2.4%|
|1 star (1)||1.2%|
The virtual visit went well. Dr. Bissell was able to share XRAY information, I could understand him clearly, he took the time to answer all my questions. Still waiting for insurance authorization to proceed with treatment plan which is frustrating.
Zoom worked well. Dr. Jacobs is the best. Great bedside manner.
I'm very pleased with the way that Dr. Kruger and Jessica had taken care of my case. They both are very professionals and they make me feel that I'm in a good hands.
The doctor was very pleasant and understood my goals and concerns. The services offered did not meet my needs, but the only way to discover that was to have the call.
The ability to talk intimately one on one. No interruptions
Dr. Bissell is very smart and brings me to that next level of understanding of what is going on with me, and effectively treats me.
Dr. Berkowitz is always so easy to talk to whether in person or through Telemed. I have complete confidence and trust in him.
After explanation and discussion, I was able to choose a medication for pain.
The teleconference went well and feedback on my progress was very good.
The examination seemed cursory, and I don't think I successfully communicated my concerns. Perhaps both of these were related to the online format?
Jessica Temple is one of the absolute best PA's I've ever had the pleasure of having. She's extremely knowledgeable and always keeps me informed of my condition. I would highly recommend her and Advanced Orthopedics for any back issues.
Dr Wasserlauf is excellent! He is so patient and takes time to listen to my concerns. I never feel rushed and he always takes the time to discuss several treatment options with me. Even over telemedicine, he was great and so thorough! I always feel confident in my plan of care after talking with him. Advanced orthopedics of New England is lucky to have such a kind, intelligent, and patient surgeon!
Dr. Kruger explained my test results and took time to discuss treatment options. I appreciate his candor in weighing pros and cons of each potential treatment.