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Primary Care:

Virtual Visit / Telemedicine

96.4% Patient Satisfaction based on 50 ratings

Virtual Visit / Telemedicine refers to the practice of caring for patients remotely when the provider and patient are not physically present with each other.

4.82
based on 50 ratings
5 stars (42)
84.0%
4 stars (7)
14.0%
3 stars (1)
2.0%
2 stars (0)
0.0%
1 star (0)
0.0%
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Virtual Visit / Telemedicine Reviews (28)
06/03/2020

Dr. Kruger explained my test results and took time to discuss treatment options. I appreciate his candor in weighing pros and cons of each potential treatment.

06/02/2020

New experience thought went very well.

05/27/2020

Making an appointment was very easy given the circumstances, the length and quality of my visit, for its purpose, were wonderful as well.

05/18/2020

Complete "virtual examination" and good suggestions for additional PT.

05/18/2020

Dr Bissell is kind and a good listener.

05/15/2020

Everything went great. I like this better then going in the office

05/15/2020

The doctor informed me of how my knee should feel post one year surgery. He allowed me the time to share my experiences with my knee and explain any problems or pain I was having.

05/15/2020

Jessica was so kind and detailed. She is a great communicator and called before and after as a follow up. Her style is very pleasant and I enjoyed working with her greatly.

05/15/2020

Well Ms. Overton was pretty straight forward explaining what's going on why I'm feeling discomfort in my shoulder after her exam and follow up to make sure I was doing well and setting goals and treatment plan.

05/11/2020

I would prefer to come in and see Dr. Kruger in person, however for my first virtual experience I was satisfied, considering the state of our country at this time.

05/11/2020

Appropriate feedback/answers to questions.

05/11/2020

It has been three months since my shoulder dislocation accident. This was a follow up visit and my healing has progressed significantly.

05/11/2020

Dr. Kruger and his staff have been fantastic throughout the entire process, including follow up calls after surgery from the PA's to see how I was doing. Dr. Kruger took the time during the video call to answer all my questions and was extremely personable.

05/11/2020

Dr. Bissell is Kind and patient and always explains all of the options available.

04/29/2020

Best one can expect with Covid climate.

04/29/2020

The telehealth call was super easy. We used facetime on the phone and were able to discuss my needs very efficiently.

04/27/2020

The staff and Dr. Wasserlauf are very passionate about their career path and come highly recommended.

04/24/2020

Prior to the actual 'visit', the staff was very clear with direction on what to do before the actual visit and on how to access the call. The call itself was clear without any hesitations or lag in voice or movement.

04/21/2020

Dr. Kruger was prompt and very thorough with the questions that he asked. He was also very frank, which is what I want from a medical professional.

04/21/2020

Did a virtual visit due to the difficult times today, it was a follow-up with Dr. Kruger after surgery, all my questions were answered thoroughly and future instructions for my care were explained in detail, very satisfied.