Virtual Visit / Telemedicine refers to the practice of caring for patients remotely when the provider and patient are not physically present with each other.
|5 stars (42)||84.0%|
|4 stars (7)||14.0%|
|3 stars (1)||2.0%|
|2 stars (0)||0.0%|
|1 star (0)||0.0%|
Dr. Kruger explained my test results and took time to discuss treatment options. I appreciate his candor in weighing pros and cons of each potential treatment.
Making an appointment was very easy given the circumstances, the length and quality of my visit, for its purpose, were wonderful as well.
Complete "virtual examination" and good suggestions for additional PT.
Everything went great. I like this better then going in the office
The doctor informed me of how my knee should feel post one year surgery. He allowed me the time to share my experiences with my knee and explain any problems or pain I was having.
Jessica was so kind and detailed. She is a great communicator and called before and after as a follow up. Her style is very pleasant and I enjoyed working with her greatly.
Well Ms. Overton was pretty straight forward explaining what's going on why I'm feeling discomfort in my shoulder after her exam and follow up to make sure I was doing well and setting goals and treatment plan.
I would prefer to come in and see Dr. Kruger in person, however for my first virtual experience I was satisfied, considering the state of our country at this time.
It has been three months since my shoulder dislocation accident. This was a follow up visit and my healing has progressed significantly.
Dr. Kruger and his staff have been fantastic throughout the entire process, including follow up calls after surgery from the PA's to see how I was doing. Dr. Kruger took the time during the video call to answer all my questions and was extremely personable.
Dr. Bissell is Kind and patient and always explains all of the options available.
The telehealth call was super easy. We used facetime on the phone and were able to discuss my needs very efficiently.
The staff and Dr. Wasserlauf are very passionate about their career path and come highly recommended.
Prior to the actual 'visit', the staff was very clear with direction on what to do before the actual visit and on how to access the call. The call itself was clear without any hesitations or lag in voice or movement.
Dr. Kruger was prompt and very thorough with the questions that he asked. He was also very frank, which is what I want from a medical professional.