Very convenient to slide my credit card payment under the door.
The young lady that I spoke to took care of the problem right away.
Met with associate to make a cash payment. Due to Covid restrictions, I was told a receipt would be sent in the mail. A few days later the receipt arrived.
I am very satisfied with my credit union. On my recent visit online, I was able to quickly access information about my saving account and my car loan.
The personal experience having staff know my name and quickly addressing questions and problems.
I called the credit union for a car loan and the next day I was approved with a low interest rate... Everything went so smooth even with the COVID going on and everything being done online and over the phone.
The staff is respectful, professional and takes the time to go out their way to make sure customers get the services that they need.
I felt that I wasn't just a number as you do in the larger banks. Very personalized & the reps are super helpful.
The new website is very difficult to navigate compared to the old one. Trying to find the tab to pay my car loan using my credit union savings account takes me several minutes every month.
Very personalized service, efficient and professional management and entire team.
I have easy access to review and manage my accounts. The loan process is friendly and easy to manage.
I submitted an application for a loan approx 2 weeks ago and have yet to hear from the credit union.
Shirley, the loan officer that I had worked with, was incredibly helpful in guiding me through each step of the entire process. I was able to easily connect with Shirley in getting the required docs from my dealer and insurance carrier over to her. From there, she helped to run me through the lean terms and the final reception of the check. A+ service!
The people are great to work with. Knowledgeable and recommed priducts of interest.
Family friendly communication and high level professionalism.