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Banking Services:

Auto Loan

91.8% Patient Satisfaction based on 97 ratings

4.59
based on 97 ratings
5 stars (74)
76.3%
4 stars (15)
15.5%
3 stars (2)
2.1%
2 stars (3)
3.1%
1 star (3)
3.1%
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Auto Loan Reviews (29)
03/17/2021

Very convenient to slide my credit card payment under the door.

03/01/2021

The young lady that I spoke to took care of the problem right away.

02/02/2021

Great help and knowledge from Shirley!!

01/27/2021

Met with associate to make a cash payment. Due to Covid restrictions, I was told a receipt would be sent in the mail. A few days later the receipt arrived.

01/26/2021

I am very satisfied with my credit union. On my recent visit online, I was able to quickly access information about my saving account and my car loan.

01/26/2021

The personal experience having staff know my name and quickly addressing questions and problems.

01/26/2021

I called the credit union for a car loan and the next day I was approved with a low interest rate... Everything went so smooth even with the COVID going on and everything being done online and over the phone.

01/25/2021

The staff is respectful, professional and takes the time to go out their way to make sure customers get the services that they need.

01/24/2021

I felt that I wasn't just a number as you do in the larger banks. Very personalized & the reps are super helpful.

01/22/2021

The new website is very difficult to navigate compared to the old one. Trying to find the tab to pay my car loan using my credit union savings account takes me several minutes every month.

01/19/2021

Very personalized service, efficient and professional management and entire team.

11/14/2020

Easy to talk to employees, with understanding.

11/11/2020

Immediately respond and help when needed.

11/08/2020

I have easy access to review and manage my accounts. The loan process is friendly and easy to manage.

11/08/2020

I submitted an application for a loan approx 2 weeks ago and have yet to hear from the credit union.

11/08/2020

Shirley, the loan officer that I had worked with, was incredibly helpful in guiding me through each step of the entire process. I was able to easily connect with Shirley in getting the required docs from my dealer and insurance carrier over to her. From there, she helped to run me through the lean terms and the final reception of the check. A+ service!

11/08/2020

The people are great to work with. Knowledgeable and recommed priducts of interest.

11/04/2020

Family friendly communication and high level professionalism.

11/04/2020

It is easy to make a transfer payment for my auto loan from my savings account. It took a few minutes to locate the proper site but once on it was fine. I like being notified by email that my transfer went through.