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Banking Services:

Auto Loan

93% Patient Satisfaction based on 69 ratings

4.65
based on 69 ratings
5 stars (52)
75.4%
4 stars (13)
18.8%
3 stars (2)
2.9%
2 stars (1)
1.4%
1 star (1)
1.4%
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Auto Loan Reviews (19)
01/19/2021

Very personalized service, efficient and professional management and entire team.

11/14/2020

Easy to talk to employees, with understanding.

11/11/2020

Immediately respond and help when needed.

11/08/2020

I have easy access to review and manage my accounts. The loan process is friendly and easy to manage.

11/08/2020

I submitted an application for a loan approx 2 weeks ago and have yet to hear from the credit union.

11/08/2020

Shirley, the loan officer that I had worked with, was incredibly helpful in guiding me through each step of the entire process. I was able to easily connect with Shirley in getting the required docs from my dealer and insurance carrier over to her. From there, she helped to run me through the lean terms and the final reception of the check. A+ service!

11/08/2020

The people are great to work with. Knowledgeable and recommed priducts of interest.

11/04/2020

Family friendly communication and high level professionalism.

11/04/2020

It is easy to make a transfer payment for my auto loan from my savings account. It took a few minutes to locate the proper site but once on it was fine. I like being notified by email that my transfer went through.

11/04/2020

I'm satisfied with everything but the new app. You can barely login when you want. Or it'll crash when you click on it.

11/04/2020

[Satisfied with] response time, attention to my needs.

11/03/2020

I find exactly what I need online and can balance my accounts and transfer funds as needed. Anytime I call, I'm treated very professionally and my issue is quickly resolved.

11/03/2020

Addressed my concerns and situation with professionalism and knowledge. This was a positive experience. Thank you.

11/02/2020

The new app is terrible.

10/31/2020

I recently bought out the lease on my truck. The online application was quick and easy. I got a call & email from Carolyn the same day telling me what I needed to complete the auto loan and she took me through the paperwork to complete it quickly.

10/30/2020

Was making final payment on pick up truck loan. I was promptly taken care of and was given my title at that time.

10/30/2020

Website and App - clear and easy to follow.

10/30/2020

People are great, informative and helpful.