Very personalized service, efficient and professional management and entire team.
I have easy access to review and manage my accounts. The loan process is friendly and easy to manage.
I submitted an application for a loan approx 2 weeks ago and have yet to hear from the credit union.
Shirley, the loan officer that I had worked with, was incredibly helpful in guiding me through each step of the entire process. I was able to easily connect with Shirley in getting the required docs from my dealer and insurance carrier over to her. From there, she helped to run me through the lean terms and the final reception of the check. A+ service!
The people are great to work with. Knowledgeable and recommed priducts of interest.
Family friendly communication and high level professionalism.
It is easy to make a transfer payment for my auto loan from my savings account. It took a few minutes to locate the proper site but once on it was fine. I like being notified by email that my transfer went through.
I'm satisfied with everything but the new app. You can barely login when you want. Or it'll crash when you click on it.
[Satisfied with] response time, attention to my needs.
I find exactly what I need online and can balance my accounts and transfer funds as needed. Anytime I call, I'm treated very professionally and my issue is quickly resolved.
Addressed my concerns and situation with professionalism and knowledge. This was a positive experience. Thank you.
I recently bought out the lease on my truck. The online application was quick and easy. I got a call & email from Carolyn the same day telling me what I needed to complete the auto loan and she took me through the paperwork to complete it quickly.
Was making final payment on pick up truck loan. I was promptly taken care of and was given my title at that time.