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Primary Care:

Follow-up

94.6% Patient Satisfaction based on 1333 ratings

4.73
based on 1333 ratings
5 stars (1070)
80.3%
4 stars (206)
15.5%
3 stars (28)
2.1%
2 stars (19)
1.4%
1 star (10)
0.8%
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Follow-up Reviews (707)
11/23/2020

Everyone was polite and helpful.

11/22/2020

I'm highly satisfied with Telehealth appointment, it was safe and very useful. My provider is very professional. Dr. Chawla always makes me feel safe and comfortable in her environment. Dr. Chawla answers all my questions, concerns and needs. She responds quickly to any concerns I may have after my visit.

11/21/2020

I like that I don't have to be there all day....things move on a quick enough manner.

11/20/2020

Safety precautions were taken and I felt very safe. The whole process moved fairly quickly and I was happy with all the staff and their attention to me.

11/18/2020

[Highly satisfied?] Yes, I was. She answered all my questions.

11/18/2020

It was well organized and everyone wore their masks and socially distanced. It was 10 month (was supposed to be 6 mo. postop) check because of the COVID-19, (and Dr. Elizabeth Hartman Kuo, my surgeon, had left the practice) so it was my first OV with Dr. Hernandez. I was very satisfied with her as well, to my pleasant surprise, she was attentive, thorough and had a wonderful personality!

11/18/2020

Dr. V was able to answer my questions with excellent bedside manner.

11/18/2020

The service was on schedule, the doctor was thorough; always seems sincere, and very knowledgeable. I truly appreciate him.

11/16/2020

Dr. Andrea Lukes was very understanding and she gave informative data on the medicines and side effects but ultimately she wanted me to decide and for me to let her know if it's working for me or not.

11/16/2020

Finding correct parking location this year was the start of my satisfactory experience. After checking in with Colleen, process went smoothly...very pleased with the friendliness and professionalism of all the staff members. When I dropped my appointment card, Colleen went above and beyond to send me an email to let me know what had become of it. Thank you.

11/16/2020

Dr. Chawla and the Ultrasound tech were prompt, personable and professional in their dealings with me.

11/16/2020

The office staff and Dr. Elliott always start on time and I am out of the office within an hour. Good Customer Service! I always have a good experience with the office.

11/15/2020

Dr. Ortiz is personable, easy to talk to, and very matter of fact when outlining everything I need to know.

11/15/2020

Everyone was great, very friendly and quick service. Thanks for all that you do ladies!

11/15/2020

Everyone was professional. I felt well taken care of.

11/15/2020

Comfortable with care.

11/14/2020

A visit with Dr. Runk is always professional, pleasant, thorough, and timely. She is an active listener to any concerns that I have and provides effective feedback. On my visit I had a good mammogram report and breast exam but I had a terrible case of poison ivy. She listened intently and gave me a prescription that solved my problem. She went a step further to treat my problem and it made my day!

11/13/2020

Doctor always provides detailed explanation for every concern I may have.