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General:

Follow-up

85.8% Patient Satisfaction based on 78 ratings

4.29
based on 78 ratings
5 stars (43)
55.1%
4 stars (26)
33.3%
3 stars (1)
1.3%
2 stars (5)
6.4%
1 star (3)
3.8%
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Follow-up Reviews (53)
09/25/2018

Time and feedback was given regarding all of my concerns

09/24/2018

The staff was efficient. Dr. Prince is truly dedicated to his work. He cares for each of his patience.

09/21/2018

I love my doctor at your practice, but trying to get an appointment or ask a question is an awful experience. I have been put on hold every time I have called the office, sometimes up to 30 minutes! It really is ridiculous that it is so difficult to schedule an appointment because the hold times are so long. I think your office should really consider hiring someone else to answer the phone and take messages/make appointments. Everyone that I know who uses your practice have the same complaint and I know many people who have left the practice for that reason.

09/20/2018

My doctor is patient, thorough and understanding She declared me fine!

08/27/2018

I came in to discuss surgical options that I was considering and wanted to discuss them

08/21/2018

They were very patient and compassionate with my situation.

08/21/2018

Everyone was really helpful

08/20/2018

The appointment went well. Good exchange of information. Comfortable and professional. Almost no scarring. Results continue to improve.

08/18/2018

Just love the dr. Follow up from surgery. Kind, considerate and thorough.

08/15/2018

All staff was extremely nice & caring.

08/14/2018

I was satisfied because I liked the nurse and doctor I saw. I have seen almost everyone in the practice and was very happy to have gotten them both because I feel comfort with them and feel like they listen and hear my concerns more than others. I had an ectopic and I found the drs to be very professional and concerned fir my health. I have been with the practice my entire adult life and I've never had more than a routine check up. Seeing my doctors at the hosp. And their concern really impacted me.

08/13/2018

I came in for a sonogram. The technician was very compassionate and caring. It eased my mind.

08/12/2018

I liked seeing Dr Rush and all my questions were answered. However I waited over 1 hour to be called back and another 20 in the room.

08/09/2018

Dr Kelly is always positive, supportive and caring with his patients. His entire staff is just like him too. He is always on time and never in a rush. The procedures case out exactly how I had hoped. Beyond amazing!

08/08/2018

I didn't need to wait that long for the doctor to see me. He seems professional and very nice.

08/07/2018

You can't beat the level of personal attention in this office as well as how comfortable everyone makes you feel. Wait times are never too long even during the busiest times of the day. This is definitely the best office.

08/06/2018

Had to wait over 2 hours. I would have left but I was having a problem.

07/31/2018

Dr Morris Rush was prompt and answered all of my questions. I would have liked to schedule my 6 mo f/u but the front desk told me I was unable to at this time

07/17/2018

Confident and compassionate physician and office staff Was fearful about the results, but looks great.