Hair transplant surgery involves removing a narrow piece of scalp with hair growth from the back of hte head and using htat to fill in the areas that are lacking hair growth.
|5 stars (296)||77.9%|
|4 stars (63)||16.6%|
|3 stars (12)||3.2%|
|2 stars (8)||2.1%|
|1 star (1)||0.3%|
I was very satisfied because I knew that Dr. Heil is highly recommended and skilled in what he is doing, which made me very comfortable coming here. Him and the staff are great! Although I'm only starting to see the very beginning of my results, I'm sure the investment I made paid off, because I can already see small hairs in areas where they would not otherwise be.
This was my third hair transplant procedure with Dr. Heil. Each time we decided to harvest and transplant the maximum amount of hair follicles completing the receding and balding areas that I had. I am completely satisfied and would do it all over again! I highly recommend Dr. Heil and the ARTAS concept for hair transplantation!
Initial consultation was very informative, included clear expectations, explanation of the actual procedure, and cost. Pre-op information was clear and concise and provided well ahead of the scheduled procedure date. Day by day written after care instructions were very helpful in donor site and hair transplant site care. The staff was friendly, professional, and caring.
Great Doctor. Great Staff. Great Communication. Dr. Houssock was phenomenal in every regard.
Dr. Houssock, Lindsay, and the staff provided such a great experience. Positive upbeat attitudes and very informative. [Single best thing is...] The staff's attitudes. Seems like they genuinely care about the work they do and my end result.
All of the staff were very personable and pleasant to be around at all times. They made sure I was comfortable every step of the way. I was so relaxed and distracted just talking and joking around with them that I didn't even realize when they were implanting the grafts -- I thought they were still just prepping me and suddenly we're done with the whole thing. You wouldn't think surgery and taking 1500 chunks out of your head would be such a relaxing good time but it really was. Also -- the cost of the procedure was completely fair and they didn't try to pressure me into buying more grafts or any products. The day of the surgery they lightly suggested a product that would help speed up recovery/growth but never brought it up again at follow up appointments. Obviously it's a business but they don't try to sway any of your decisions in their financial favor and that is something I highly value.
Dr. Heil and his team are the best. My expectations have been exceeded throughout the process to date with the procedure and follow-up. Office and all staff are total "pros" and very friendly. I would recommend to anyone seeking FUE hair transplant.
[Highly satisfied with] Caring professional staff but mostly Dr. Vogel.
I really liked the staff and doctors professionalism. As a transgender woman I always wonder what type of medical service I'll get and they were great from start to end. They were very focused on making me comfortable and answered all my questions throughout the experience. They are great! It was quick and fairly painless.
The professionalism of the staff is second to none and they made the whole process enjoyable. The doctor paid specific attention to details that I wanted addressed and discussed the steps taken along the way.
The doctor kept me informed of what he was doing as he progressed during the hair transplant surgery and there were no surprises. Excellent surgical nurse Lindsey. The surgical facility respects human dignity. Technician Nora was helpful.
Staff professional and courteous. Dr. Vogel is the best. [Single best thing is...] The results.
The staff were very professional - They constantly made sure that I was comfortable. The results have been great so far. In the time after my procedure, Dr. Houssock was very responsive to all of my text questions and requests that was a big help especially when I experienced nausea and needed medication. Aside from the results which is ultimately what matters the most, the staff are kind, caring and competent.
This practice is committed to ensuring their patients receive the highest quality care. Consultations and appointments were thorough and communication excellent. I never felt pressured , or left without answers to my questions. Dr. Houssock and her staff are very knowledgeable with obvious expertise— they make a fine team.
On the initial interview everyone was very attentive to my needs. They told me what to expect is what I needed to do to make this a success. On the day of the surgery everyone put me at ease and I felt I was in the best hands the of everyone that was there for my surgery. Staff also said by any questions after the surgery to feel free to call them that made me feel at ease.
Dr. Carney’s knowledge and experience were outstanding.Expert medical work. Abundant follow up.Comprehensive and clear communication.Friendly and welcoming attitude from entire team. Exemplary customer service. Convenient scheduling. Helpful appointment reminders.
The staff is great. They are friendly and straightforward. They explain everything and answer any questions you may have. I definitely feel comfortable trusting them as my place for surgery. I won’t let anyone else operate on my for any procedure that they offer.
There was very little pain associated with the procedure. The entire staff was amazing. I will definitely choose Dr. Carney again if I need a follow-up procedure.