Good office protocol. Kristin explained what to expect during the procedure and answered my questions.
Brian listened, explained the situation, and was very clear. I know what the plan is for next spring's surgery.
The doctor along with his staff are so friendly. The overall office is very very clean and safe. The wait time to see the doctor was very short.
My dressing was bleeding. I got right in to be seen. Brian took off the dressing, cleaned the wound and redressed it, all the while reassuring me there was no problem.
I was having a lot of pain with my knee and really wasn't expecting an in person visit. But I did see Dr. Ruark the day after I called the office! Dr. Ruark said my knee was progressing fine. The next week it really was feeling much better and finally the swelling went down.
Dr. Ruark talked to me about what to expect next and how to care for knee. I'm looking forward to getting life back to normal. I'm at the exercise and ice stage.
I like Dr. Katz, office staff is always nice and pleasant, Kelly is the best. [Single best thing is...] Took out staples.
Dr. Wasserlauf and his team were excellent. Patient, open to answer questions I had.
On time, very polite and friendly, comfortable atmosphere. [Single best thing is...] Comforting me for my knee surgery.
Always enjoy visiting Kristin she is a wonderful professional answers my questions with patience
I was treated very professionally, l met Dr Roark very nice man. I have been going to your Springfield office for over a year now, I really like Dr katz. The staff is very helpful, KELLY is the best.
everyone is friendly, very short wait time to see doctor, and am not rushed at all during visit, explains and answers all questions
Dr took time to explain questions and to follow on expectations
Surgery was able to be scheduled to meet my needs, Dr. Wasserlauf was excellent, procedure went very well.
Dr Ruark is very detailed in his explanations and listens when asked a question. [Single best thing is...] Walking better again!
All questions and concerns were answered, office staff is very helpful and informative, hospital staff was very comforting and lead to an amazing experience being a first time surgical patient. I am still recovering and the Physical Therapy team is also very kind and understanding. My experience has been highly satisfied and I recommend all teams involved to any persons in need of orthopedic surgery.
The office is seldom running late. It's great getting in and out. My knee replacement went well. This was my second week appointment.