Orthopedic:
Very professional and friendly.
Dr. Wasserlauf and his team were excellent. Patient, open to answer questions I had.
On time, very polite and friendly, comfortable atmosphere. [Single best thing is...] Comforting me for my knee surgery.
Always enjoy visiting Kristin she is a wonderful professional answers my questions with patience
I was treated very professionally, l met Dr Roark very nice man. I have been going to your Springfield office for over a year now, I really like Dr katz. The staff is very helpful, KELLY is the best.
everyone is friendly, very short wait time to see doctor, and am not rushed at all during visit, explains and answers all questions
excellent service
Dr took time to explain questions and to follow on expectations
Surgery was able to be scheduled to meet my needs, Dr. Wasserlauf was excellent, procedure went very well.
Dr Ruark is very detailed in his explanations and listens when asked a question. [Single best thing is...] Walking better again!
All questions and concerns were answered, office staff is very helpful and informative, hospital staff was very comforting and lead to an amazing experience being a first time surgical patient. I am still recovering and the Physical Therapy team is also very kind and understanding. My experience has been highly satisfied and I recommend all teams involved to any persons in need of orthopedic surgery.
The office is seldom running late. It's great getting in and out. My knee replacement went well. This was my second week appointment.
Visit was Timely, everything was explained in language I could understand. I was educated about my follow-up care and expectations for my recovery
From entering the office the staff was kind and caring. The wait time was prompt. Questions answered. Everything explained. My staples were removed with minimal discomfort.
Answered all my questions clearly and was very caring and considerate. They made me feel very good about my progress and encouraged me to continue.
All personnel were courteous, kind and helpful. No long waiting, all questions answered appropriately, pleasant environment. [Single best thing is...] The knowledge and outstanding care of Dr. Ruark and associates throughout the whole experience, office and hospital.
Dr. Ruark was personal and professional. He took time to thoroughly explain the procedure and to answer all my questions.
Dr. Ruark was very thorough in explaining what had been done and what could be expected.
I didn't feel rushed in any way. He explained a little about the procedure. He also answered all my questions.
The doctor explained the surgery and post-op issues with great concern for my well being. We spent 15 min but he was patient in answering my questions.
