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Primary Care:

New Patient Visit

92.6% Patient Satisfaction based on 652 ratings

based on 652 ratings
5 stars (514)
4 stars (83)
3 stars (22)
2 stars (20)
1 star (13)
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New Patient Visit Reviews (171)

[Satisfied?] Yes, Dr. Jacobs was very friendly, approachable, informative and educative - good bedside manners.


Nurse Akilah was so friendly and so nice! She made me feel completely comfortable while performing the exam and even before that as we waited on the technician to join the room. She explained everything nicely, had awesome "bedside manner," and made sure I understood what was going on. I will definitely request her for my next wellness visit. I wasn't feeling excited about going to a new office because I haven't been satisfied with other recent doctors' office visits, but this has restored my faith. All of the staff was great too. And the other patients seemed relaxed and knew they were well taken care of.


This was the first time I met with Dr. Grimes and it was one of the best experiences I have had with an OBGYN office. She took the time to speak with me, gather my history, respond thoughtfully to all of my questions, and provided written notes/suggestions about each topic we discussed. I was nervous for the examination portion as I am very sensitive and Dr. Grimes walked me through each step and made me feel comfortable. She also let me decide if there ever was a point where I needed to ask her to stop or take a break. She had truly such an amazing bedside manner.


The office staff was very friendly and respectful. Dr. Barlow was so knowledgeable. Her professionalism and kindness made me feel confident in her abilities. Great experience.


Dr. was able to discuss the issue and possible outcomes, then perform the biopsy in the same visit.


Dr Epps was thorough, she listened to my questions and concerns. I did not feel like just another copay. I felt like she genuinely cares.


Dr. Farmer really took her time with me and was very patient and kind.


This office is warm and wonderful. I have been a patient for some years, and recently, due to change in PCP, the doctor assignment changed. I was glad to remain within the office. Doctor Lorenzo, for many years, was outstanding, and now, my new OBG, Dr. Shamas, was wonderful also.. I am happy to be cared for by this team.


Dr. was good communicator.


Shannon was so welcoming and made me feel extremely comfortable even though we had just met. She was very communicative and made sure I was doing ok throughout the appointment.


Great client care, open and clear communication, great doctor that explained my condition and helped to relieve stress


I was HIGHLY satisfied with Dr. Kleinerman. She took her time with me and addressed all my concerns thoroughly. She was also extremely nice. The only thing I wasn't satisfied with was the staff on the phone. They never tell you their name when they pick up the phone. The worst part is that they don't let you finish your sentence when you're speaking with them. They ask you to let them know reason for your call but then as you're answering, they rudely interrupt and ask for name and birthday. This happened the last 2 times I had to get on a call with them. The never telling their name when they pick up happened from the first day I called to make an appointment. It's not friendly and it's something you should consider to change. Always good to know who you're speaking to when you call an office. It holds the person on the line accountable too.


Dr. Reilly was informative, reassuring and took the next steps to help me evaluate my potential problem.


Dr. Cleberg was friendly. She explained to me options to take to control my condition. What I should do for flare ups and how often I may need Lazer treatment. I was early and I was seen early. Dr. cleberg thanked me for being early. She went to see the person who does he billing to see if my future Lazer treatment would be covered by my insurance. The person was not available at that time. Dr. Cleberg said she would let me know by a phone call when the information was available. The office staff was very friendly also.


I finally felt heard and understood. My pain and years of being untreated wasn't throwing back in my face. Dr Crockett listened to what i said and that made all the difference