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Primary Care:

New Patient Visit

92.4% Patient Satisfaction based on 219 ratings

based on 219 ratings
5 stars (169)
4 stars (31)
3 stars (9)
2 stars (6)
1 star (4)
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New Patient Visit Reviews (78)

She listened to me, ask if anything need addressed.


He was detailed, articulate, and spent time explaining all my options.


Referred now to urologist.


She is so easy to talk to, asks good questions and actually listens to the answers.


The staff on the phone were friendly and professional (and efficient!) when I called to schedule my appointment. Paperwork was sent as I was on the phone with them. Dr. Cleberg was wonderful. While I'm a patient of the DC location, my mail provider (Dr. Newman) retired and when I was switching, a friend who is a nurse and has professional experience with Dr. Cleberg highly recommended her. She was right and I'm glad for that referral.


The doctor took lots of time with the patient. Nurses were outstanding.


She was knowledgeable and kind.


from the time i signed in to the time i left everyone was very informative of how the process in their office worked and they actually took the time to talk to me and explain what was going on and how my insurance would work.


I loved how communicative Dr. Macarthur was about the different options that we could try to solve my problem (on going menstrual bleeding). After having several doctors basically shrug, it was super comforting to hear that Dr. Macarthur had several ideas for treatment, and that she was anticipating what to do if one didn't work. She thoroughly explained her ideas which made me feel super confident in her knowledge and treatment recommendations. The nurse was also very kind, calm and professional.


[Highly satisfied with] His professional experience and manner.


Treated like I was being heard and asked if I had questions for the doctor.


I loved my doctor, everything went quickly


First time seeing this doctor. She was very nice and explained everything in a manner that was understood.


After the exam I was able to sit with the my provider and he answered any questions that I had. That one on one experience helped put my mind at ease about any issues.


Dr. Gillaspy was kind and thorough.


I had previously heard great comments about Dr. Rivard, whom I had chosen as my provider, since my previous doctors had retired. Upon meeting her, I was so impressed that she had reviewed my chart and was able to share information that even I had forgotten. She was a joy to meet and she was very expressive in sharing each step of what she would be doing to care for me during the exam. She was able to share information to assist my understanding of necessary preventive procedures and concerns I had about weight loss and staying healthy well into my senior years.


My appointment was brief as it appeared that Dr. Creed was running behind. I did not get a connection with her as I hoped I would but she was nice and gave me my Annual Exam and Pap Smear.


She was very caring and sincere.