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Primary Care:

Office Visit / Follow-up

94% Patient Satisfaction based on 1632 ratings

4.70
based on 1632 ratings
5 stars (1265)
77.5%
4 stars (291)
17.8%
3 stars (44)
2.7%
2 stars (22)
1.3%
1 star (10)
0.6%
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Office Visit / Follow-up Reviews (1170)
04/02/2020

Professional, informative, knowledgeable, attentive.

04/01/2020

Excellent treatment from the doctors and staff. Good explanation of my treatment.

04/01/2020

Friendly and to the point, got right to the point.

04/01/2020

I received a detailed explanation of where I was in the treatment plan and what the expected outcomes would likely be with continued therapy. The option was also open for further assessment if my outcomes were less than desired.

04/01/2020

Were able to squeeze me in last minute which we really appreciated.

03/29/2020

Informative, honest, concerned physician. Dr. Kruger is pleasant but tells it like it is which fits my style. Dr. Kruger performed spine surgery on me several years ago. I continue to have confidence in his skill and judgement. Dr. Kruger is dedicated to the success of the procedure. His follow through with is patients is excellent.

03/29/2020

Takes time to explain my options, pros and cons. Seems genuinely interested with my progress.

03/29/2020

No judgments ... the visit was thorough.

03/29/2020

She answered all of my questions and presented all of future options to me. [Single best thing is...] Detailed explanations of all procedures.

03/29/2020

Appointment on time. Pleasant surrounding. [Single best thing is...] On the mend. All aspects are working toward a full recovery.

03/27/2020

Professional and caring staff with a genuine concern for my well being.

03/26/2020

Easy in & out, not a long wait. [Single best thing is...] less urine incontinence.

03/26/2020

Always on time for my appointments! [Single best thing is...] Straight toes!!!

03/25/2020

Debbie, Dr Raurke's medical assistant, is fantastic. She explained to me that the surgery is postponed and would get back to me as soon as the surgery center would allow the surgeries to start up. Dr Raurke's bedside manner is fabulous. He took the time to tell me what to expect for the rotator cuff surgery. Due to the pandemic the surgery would be delayed. Debbie and Dr Raurke are a fantastic suburb team.

03/25/2020

Timely and smooth process.

03/25/2020

My visit was great! Even though I had to get a shot in my shoulder, I enjoyed a laugh with the PA's assistant. I truly dislike needles but when the assistant walked in with the medication, I gave her a look and asked if she was administering the shot. Her response was priceless and we laughed out loud!

03/25/2020

The staffs are very professional

03/25/2020

Discovered fracture after x-ray. Planned next procedure. [Single best thing is...] Discovered reason for pain.

03/25/2020

Jess explained he results of my MRIs but I'm still uncomfortable. What do I do now?

03/25/2020

Dr. Bissell has committed to trying to get me better. He is extremely thorough, and my visits I always feel like he listens and cares.