[Highly satisfied with] The care and explanation. I was feeling much better when I left.
I was treated as soon as I reached the staff was courteous and professional. Dr. Rourke always makes me feel comfortably with the procedures.
Answered my questions in sufficient detail. Staff and nurses very welcoming. Clear path forward.
Dr. Cummings was professional, kind, thorough, knowledgeable and proactive.
Dr. Layliev is excellent at what he does, he has terrific bedside manners. My daughter had an accident and I was afraid she will end up with huge scar on her eyebrow and forehead. Dr Layliev is true magician, not only he performed his procedure painlessly, he also knew how to deal with terrified kid and a nervous parent. The nurse Kelly was tremendously skilled and had a welcoming demeanor considering we had that visit during Covid 19 in late March.
Dr. Berkowitz is very experienced in his field and patient oriented.
Lauren was kind and attentive and gave me exactly what I asked for.
Office experience provided a safe social distancing atmosphere. All staff wore masks and sanitizer was provided. Staff was friendly and professional. My wait was less than 5 minutes. [Single best thing is...] Done within 5 minutes.
The doctor was very good at explaining what my next course of action would be for my ankle.
Dr. Stecher was very patient and calming during the procedure. She talked me through the whole thing and I appreciated that. The nurse working with her was great, too.
Information sharing eased my concerns.
Everyone was professional and aware of how I felt about the problem of a stuck thumb. They knew that I needed to have the condition fixed and I am grateful to them.