Love my doctor (Grace Kong) and the care she provides. I didn't give a 5 because the main reason for my appointment was the 20 week ultrasound. I find your ultrasound equipment a bit dated. Didn't provide a 3D shot, very small screen. And the technician couldn't take good pictures of the front/face/heart of baby because he was facing down. I feel like she could have done some things to make him move so I don't have to come back.
The technician (Aiko?) was kind and supportive and also very knowledgable.
My ultrasound technician was marvelous. Attentive, kind, thorough (unlike previous tech), offered basic explanation, and spent extra time showing me babies face and making sure I got pictures (again, unlike previous tech). So pleased with her.
Couldn't select 4 or 5 because my experience was mixed. While staff was very friendly and efficient, I was given the wrong instructions for the type of ultrasound I was having. I had been told to drink 24 oz of water 1 hour before the appt which is extremely difficult for me to do. However, the technician told me this was not needed. Mercifully I was able to use the restroom immediately after she told me that, but why have a patient drink all that water if it's not needed?!?
The staff were very nice and patient, so it was a pleasant experience for my ultrasound appointment.
Ikuko (ultrasound tech) was really nice and explained everything as she was doing it. Would definitely go back to have ultrasound with her again.
All three appts were very well coordinated, very little waiting time, and staff was very helpful and pleasant
I was "satisfied" rather than highly satisfied because the tech was training someone on the use of the ultra sound machine, which lengthened my exam and was not pleasant waiting while the procedure was being explained.
The technician was polite and professional. Explained what she was doing as she did it.
The wait time was short, the sonographer gave me a lot of info and assured me that I could call anytime with further questions.
The technician was kind, friendly and knowledgeable. She was patient and answered all questions asked to the best of her ability.
Wait time was reasonable. Exam was completed successfully.
The woman that called to explain the procedure and directions I needed to follow the night before, did not explain that the medicine I was to insert would cause cramping and bleeding. It took 3 times to get the balloon in for the hysterosonogrm.
The technician was thourough and I felt like she cared.